H Books

This book will provide multiple and in-depth frameworks for thinking about and managing services and services marketing. Adding to the frameworks are real-world examples from leading edge companies. The authors' depth of knowledge shines through in fitting these examples within the frames giving the reader insight as to how to apply each to their own particular scenario.

A very informative book, however it is easy to see that it was written by professors. The book does make basic business subjects more complex than needed.

With its comprehensive content, the book gives a fantastic overview of the important issues in services marketing today. There are many interesting and practical examples demonstrating the learning points. Well-balanced perspective. Besides giving readers the foundations of concepts and tools to use as services marketing managers, it also gives readers interesting tips on how to get around or leverage on current services strategies used by companies as customers.

As Services industries continue to become a larger and larger share of our global economy, the importance of Services Marketing can only grow. Wirtz and Lovelock have written an excellent book for understanding Services Marketing and backing it up with numerous excellent real world case examples. I have been in the Services industry for 21 years, but still learned a tremendous amount from the book and cases. The book makes it easy to grasp the key concepts and has a logical, smooth flow. If after reading this book and exploring the accompanying cases, you still don't have a thorough knowledge of Services Marketing, it is YOUR fault! I highly recommend this book and think it should be part of every MBA program.

This is such a well-written and well-organized book that you can simply read from cover-to-cover or jump into your interested chapters right away.

Not only does the authors present you with their in-depth coverage of the various services related topics, supplementary materials (papers, cases) from other excellent sources/authors make this an absolute encyclopedia of services marketing and a coherent contemporary literature for both novices and seasoned practitioners.

This is THE book for this very under-written and immensely critical topic of services marketing and an essential reading for the 60-80% of the workforce who are involved in the ever growing services sector.

Holly Hollenbeck reminds us to put our spouse and our relationship at the top of our "To Do" list. I love her opening chapter -- you might see yourself!

With so many of us making New Year's resolutions, I know I need to resolve to keep my marriage strong and reignite the passion. I'd recommend this book for a book club (don't forget the chocolate martinis!), a gift for a new (or not so new) bride or any gal pal.

With managing a home with five (yes, five)kids and trying to maintain sane, I know this book was a good one for me to read.

Sex Lives of Wives is a entertaining and informative book on how to maintain the passion in marriage. Holly Hollenbeck writes with a down to earth real world style. She writes from the perspective of a fellow traveler on the journey to greater marital passion. As a wife and mother from the mid-west she is easy to identify with as a reader. Wives and Husbands should read this book together and then begin a passion quest together.

Sex Lives of Wives is an entertaining and fun read. Additionally, it provides you with practical advice on how to keep the passion alive in your marriage--something very worthwhile. Buy this book, you won't regret it and neither will your spouse!

Written for married women in their thirties, forties, and fifties who feel trapped in passionless marriages, "Sex Lives of Wives" offers ways for these women to rediscover the passion within themselves. Although Hollenbeck describes experiences by married women (from her Passion Seekers support group and from online research) who participated in extra-marital affairs, swinging, and alternative sexual practices to reignite their passion, the book's theme always returns to the spouse.

Using the metaphor of "passion quest," Hollenbeck describes most of her ideas in figurative terms such as taking emotional and sexual journeys to new places, and occasionally in literal terms including actually traveling to a couple's only resort and visiting a nude beach. This book offers many different ways of reigniting the passion in marriage, and concludes with a glossary of passionate terms, a guide to sexy entertainment, resources on human sexuality, and Passion Seekers coupons. "Sex Lives of Wives" is an informative and entertaining book.

Leslie Halpern, author of Reel Romance: The Lovers' Guide to the 100 Best Date Movies and Dreams on Film: The Cinematic Struggle Between Art and Science.

Holly Hollenbeck is a marvelous storyteller. She brings the stories of married women to life with respect for the complexities of modern day wife-hood, and a challenge to women to get back in touch with the passion that day-to-day life sometimes robs us of. Holly has brought together important research and common sense ideas to help women form a new way of thinking about how to connect with their husbands.
I was concerned about the chapters that discuss alternative lifestyles, including swinging and affairs. I'm not a big fan of partner swapping, and I abhor infidelity, so I was interested in seeing where this would go. I think the basic message that came out here--even though it made me uneasy--was that the power of connecting with your partner trumps the immediate gratification of having a fling with others.
Ultimately the book challenges women (and men) to think differently about how to get passion in their lives. And I'm all for that!

Stink and the Incredible Shrinking Kid is about a boy that keeps shrinking and he's making comics about it. His sister Judy measures him every morning and that's when he finds out that he's shrinking. If you like Judy Moody books, you will like Stink. If you like fiction, this will be a good book for you.

Hi I'm Connor. Do you like Stink Moody? If you do you'll love this book. It is about a kid who is shrinking when he is at school. But I'm not going to tell you anything else, not one little bit not even half. But I can tell you this It is great for grades 2 and 3 and your kids will love it. So go buy it.

My review is for the book stink. It is written by Megan Mc Donald Illustrated
by Peter H. Reynolds. The Genre of this book is Adventure.
Stink is a short guy. Stink writes a report about the 6th president ,James Madison .He writes it because Madison was the shortest president. Stink wants Madison on the State Quarter. Will they give it to him? Read the book and see!
The Author's message is if you short you can grow to be tall. Don't be
afraid or feel bad about yourself. Our class picked it because it is funny.
Its great because it has comic in side.

I have been looking for a book my 7 year old would want to read on his own - and this is it! The chapters are short, the words are not too small and well spaced. There is also a comic by Stink at the end of each chapter that my sons loves to read. My son read it all on his own, even without me there! I am thrilled to have found a book about a 2nd grade boy that my son can relate to!

I am a big fan of the Jody Moody series, so I was thrilled when I heard they were coming out with a series about Joudy's little brother Stink! This book is well written and easy for young and old readers to understand. It is a very funny and enjoyable book! I totally recommend it to anyone who likes comedy.

As a previous student of Dr. Konner and a student of Neuroscience and Psychology, I must say that over the years I have read many, many books on human behavior and this is the absolute best by far. There is no book that is comprable to The Tangled Wing in it's thoroughness and it's readability. I have read this book cover to cover twice and use it for reference often. His research in the field is extensive. Dr. Konner is a marvelous speaker and his writings are equally captivating. New research in the field is developed upon the information contained in this book. Anyone interested in not only neuroscience, but how people are and why they are that way should read this book. It is very enjoyable and opens your eyes to seeing the world through a whole new perspective.

My second favorite book is "Childhood" by Dr. Konner. It's a must read for anyone interested in understanding children.

If you read only one book about human behavior, this should be it. If you read many books about human behavior, this should be one of them. Prof. Konner is wise, he is erudite, he is literate, and he is humane. Rather than take one-sided positions or air only politically correct view, Konner synthesizes a huge amount of information and comes to sensible conclusions. I cannot recommend this book highly enough

I don't know how I managed to miss this one for so long (there was an earlier edition from the 1980's; this one is completely updated). Konner is a physician and anthropologist. He wrote this as an attempt "to show what an integration (of evolutionary psychology into the whole of social and behavioral sciences) might look like." It consists of an in-depth survey of the literature on the "science of human nature," and research into the biology of human "frailties" such as fear, lust, and love. He provides a very useful perspective as a cultural (?) anthropologist with great knowledge of the hunter-gatherer way of life and an understanding of the varieties of cultural expression. He frequently waxes poetic and uses substantial references to literature and the arts, of which I sometimes missed the point and which was prone to cause me to become distracted from the primary narrative as well. But give him credit for trying. Also, many chapters seemed to have no internal structure and felt like a random list of findings relevant to a subject. But I was extremely impressed with the impeccable referencing (accessed online), especially his personal recommendations for further reading.

What piqued me the most was his conclusion and final...tirade? His penultimate chapter starts with a tour of the dazzling new world created by the sequencing of the human genome but suddenly veers into a thorough and absolutely fact-based litany of why we are headed toward a Malthusian disaster if business continues as usual. He even updates Barrington Moore, Jr.'s targeting of "the attractive upper middle class mother, driving a station wagon full of happy sunburned children" (now it's an SUV and the kids are sunscreened) as the ultimate culprit in causing human misery. Several months ago I would have huzzah-ed him on and said "amen!" Now I'm not so sure of the utility of this exercise. I was actually personally offended by his statement that, "the deepest circle of hell certainly must be reserved for...'techno-optimists'." Such fools (as I) only have such hope because our homes are not yet "overwhelmed by floods, squatter populations, mafias, food shortages, electric grid failures, or epidemics."

For all the clear exposition of the causes of our potential annihilation he leaves a very scant image of our route toward salvation. Has he no imagination? Or is it just non-"academic" or Pollyanna-ish to try to envision how a successful human world might look? He only says, "It's a no-brainer: reduce population, reduce consumption, reduce pollution. That's it. Difficult? Too bad. Be grateful it's still possible. Ayres call it `God's last offer.' Take it or leave it." I think one could write a whole book in response to that....

If I were asked to recommend only one book for everyone in the world to read, this would be the one.
It is a book about ourselves, written with compassion, humor, and great erudition in the sciences and the arts. Not light reading by any means, but infinitely worth the effort.

This is probably the most complete book I've read regarding the biology of behavior. It is well updated on its previous foundation. At times it is very drawn out, but for true students of behavior it is indispensable. My one real complaint with MK's prose is his at times reliance on this concept of "spirit" as if he is trying for the old Gould tactic of appealing to the "non-overlapping magisteria" style of writing about science and "spirituality". It really, for me, takes away from the key points at times in this book. His further acceptance of the "religion is ok by me" stance in later debates is really an example of the backwards thinking of certain scientists when religion is given its pedastool on which to guard it from the taboo criticism of truly progressive thinkers (Dawkins et al) Good book anyway.

My son is 4 1/2 and has just discovered graphic novels, starting with W.I.T.C.H., book 2. We're on to book 1 and ready to start looking for #3 and beyond. He loves these books, surprisingly to me, and I love them as well. He's been watching Studio Gibli movies since he was little, so it makes sense to me that he would like the manga style. Now, we just have to get our library to stock all of the series!

Will,Irma,Taranee,Cornelia,and Hay Lin are 5 ordinary friends with an extraordinary secret.They have been
chosen as 5 guardians of the Veil.They have power over Phobos. Will is the leader of the group.She has red
hair. I like her the most. I read this book about 15 times. This review is written by Nalanda

I live in Sweden, where the W.I.T.C.H. magazine is published. You should all know that the comic came FIRST, before the novelisations and the show. Where else would the comic inserts have come from?

Also, I like the comic much more than the show because it has a nicer style and of course it's the original.

This is an excellent story about five girls who discover they're more than just a face in the crowd.

This book was AWESOME!!!!I own this book. Will,Irma,Taranee,Cornelia,and Hay-Lin learn about the magic of friendship and thier powers in this book. But anyway,if you like W.I.T.C.H., You'll LOVE this book!!!!!!!!!!!!

I like this book for a couple different reasons: one is the drawings, another is it kinda reminds me of well, Sailor Moon and Winx. Even though winx is a few years old,(like, 2002 maybe?) and Sailor Moon's from the '90's, I think in a way it went like this: Sailor Moon went on to Winx Club and Winx club went on to W.I.T.C.H.,maybe? Anyway, back to the review..... another reason I like this book is because it puts you in different moods, like, funny, happy, and a I-wonder-what's-gonna-happen- next-mood.Well I better not tell ya about the story if ya hadn't read the book!!!!!!!!!!!!!!!!!1 Don't wanna get the story spoiled, do ya?! And plus, I'll give ya some advice: Don't AND I MEAN DON'T try to read like the end, cause that will spoil it baaaaaad!

Adrian Roger's books are well-written, easily-understood, and personable. His illustrations are good and his style makes it easy to break down for teaching a class. This book concentrates on some of the basics of Christianity such as: assurance of salvation, baptism, what happens when a Christian sins, prayer, knowing God's will for your life, can we trust the Bible to be God's Word, etc. This is a very helpful book that I wish I would have had, or been taught from, when I was first saved.

Book was in good shape, delivery on time, and had a good price.

If you want to have a Christian life that reflects how Christ intended us to live this is the pattern to follow.

Super book for baby Christians or older
Christians that have had mimimal growth.

I cannot rave enough about this book. This is definitely a book every Christian should own, and keep beside his Bible and refer back to it often. I have purchased 7 of these books for family and friends. I am presently reading it for the second time. It is an easy read, but with mega insights. It is for the new Christian as well as the long-time Christian. Truly, a Must Read!

I got my book within the time specified and was exactly as the seller described it. I am very pleased with my purchase.

This book is of course informative. It is comprehensive. But what sets it apart is the fact that it is very educative and well written. The authors ask you to think deeply about the philosophy behind the "right" to pass down property to one's heirs, and then proceed to complicate conventional wisdom by pointing out that this is by no means a "right" in many places on planet earth. They also complicate the picture further by furnishing examples from French and Spanish common law as well as outstanding examples from Indian and slave law. How should the federal government properly discharge its trust obligations to Indian tribes? How can property own property? Very vexing questions indeed.

Do yourself a favor and pick this one up. I'm not a lawyer, just a DIY autodidact, and I appreciate this book's intellectual substance immensely, not just its command of the facts. This seventh edition is current and anticipates the 2010 and 2011 anticipated "changes" to the tax code, along with some excellent insight.

Don't just get it because this casebook provides good "training" on the subject of Wills, Trusts, and Estates. Get it because the enthusiasm the authors bring to the subject shines through on almost every page and because this is a very important subject that every citizen in a "democracy" like ours needs to know.

I was very happy with my purchase. It came in the condition as promised and sooner than expected. I would definitely purchase again from this seller. Thanks!

I love this book. The authors do a great job of selecting interesting cases, covering the material thoroughly, and adding humorous footnotes that together make this the best textbook in law school.

This is an excellent textbook on Wills and Trusts. I received the book on
time in mint condition. Case Closed.

You can't beat this book on Giger's art as a general showcase of all of his achievements over the years. It's also great value for money at what is really chump change for everything you get.

It's allure is it's broad spectrum covering his phases of art production, but at the same time this also becomes this book's only weakness. Because it covers everything in passing, it also lacks in-depth coverage of the aspects of his art. It's good starting point for anyone that would like to get to know his art in detail, and from this book you move on to more specific books that showcase certain areas.

I have been looking for a Giger book for some time and most of them were pretty expensive, even though great looking. Finally I found this great book from Taschen that portrays Giger at its best, painter, sculptor, architect. The book is amazing and the 3D images are spectacular. This is a must for any Giger fan. Cheers and enjoy his work.

I picked up this book at my local Borders. I was there on a whim, browsing the art section, when I saw this gem. After noting the VERY attractive price, I decided on the spot it had to come home with me, as I'm a fan of Giger's work.

As I perused this volume, I fell in love with more than just the art (admittedly, Giger is just not to everyone's taste...if you're not a Giger fan, then this book and this review will do nothing for you, and it's not an attempt to convince you to otherwise). Designed and penned by Giger, it contains prints of finished art and sketches, photographs, selected images from Giger's personal collection of art (that is, art by other people that he collects)--which I think is VERY insightful; it's interesting to see what kind of art an artist appreciates.

As an artist, myself, I revel in the collections of sketches... Sketches can be a chronicle of how a finished work comes to be, and it's interesting to get a glimpse of how other artists--especially masters, such as Giger--work through their ideas and arrive at a final product. Sometimes sketches are just a fleeting idea that gets caught on a page. These are just as fascinating, because they are an insight into how an artist captures a thought and translates it into something visual. Excellent stuff!

Another detail I want to elaborate on are the "3D" versions of a few of Giger's paintings. I hesitate to say "Magic Eye", because those are often horribly muddy, chaotic and nonsensical when viewed normally, and the Giger images in this section are not at all like that. These images are crisply defined and look "normal" at a glance, but nevertheless have that 3D "popping" effect when you view them correctly. Of course, they're accompanied by commentary from Giger. It's an unexpected and delightful treasure to find tucked away in these pages.

Overall, if you're a fan of Giger's work, this is a very worthy addition to your collection. I've poked around, and there are other versions of this title available, some of which are very limited (and expensive) editions. If you haven't the luxury of purchasing one of those, this "no frills" edition is still very solid, and will be a pleasure to thumb through again and again.

While browsing sale books I found an amusing little item. With a title like WWW HR GIGER COM I was intrigued.

This book was designed by H.R. Giger and contains commentary from the artist about his various interests and his art. Among the pages of art and commentary is a section devoted to the Giger Bar in Tokyo. Giger designed all of the furnishing from the front door all the way to the lavatories. Now, I don't know about you but the idea of being in a building designed by H.R. Giger while getting drunk sounds like a hair raising experience.

This book, having been designed by the artist, is a bit different than others portraying Giger's work. If anything, this one is superior in the detail it provides. I recommend this book to Giger collectors and if you can't find a copy just log on to www.HRGiger.com like the title suggests.

I own the first print of www.HRGiger.com book & I wasnt sure if I needed buy this updated edition but after scanning thru the entire book I realized the answer was Yes! Lots of cool new stuff has been added & the book is laid out better & even more informative not to mention the amazingly cheap price of this book. I own every book Giger has ever put out including the hard to find stuff from the 70's I've been collecting his stuff since the mid 80's. If you're new to HR Giger there is no book better than this one as a starting point into his creative genius. Buy Now!

When I finished this book I had a new understanding of the Revolutionary War. The book contains writings from all perspectives about all aspects of our fight to be born as a nation. At the end I felt a real sense of suprise in my new understanding of what this struggle meant to the participants as it was occurring.
The Library of America makes an excellent book with first class binding and paper. They also get the highest marks for scholarship. The editors of this volume used all contemporary sources and documented them carefully. At the same time they produced an entertaining book on a subject that has been covered in thousands of volumes.
As I read the accounts from privates and generals and everyone in between I was suprised by the high level of literacy of all parties. They all expressed different points of view with a level of articulateness that is missing in most of the writing of today. I learned a new appreciation for the letter as a means of communication. An amusing suprise was the spelling of that era, which was not was not near as uniform as today.
Reading this book gives an insight into the experience of the revolutionary war that is unique. I have read many volumes on the political and military history of that era without gaining the understanding of the events I gathered from this book. If you are interested in the subject at all reading this volume is an investment of time well worth the effort.

This book is like having our founding fathers in the room and talking to you. It's history as told by the participants, not filtered through another author's interpretations. If you care about our country and want to know what really happened, read this book. You'll come away understanding why we fought the war of independence, and you'll also see the roots of both the Bill of Rights and the Civil War as well. I've given away perhaps 10 copies of this book to judges, attorneys and politicians and they all rave about it. Open your mind and find out what really happened to make our country great.

This book not only has a lot of important names in it (I won't repeat them here), it also has letters from people of lower ranks, or townsfolk. You not only get to know what the generals and officers were thinking, but you also get to know what the people in the soon-to-be United States were doing and thinking. There is an incredible diary from a 14 year old girl included in the collection. She recounts the officers who were quartering in her home and what she thought of them and what she thought in general. Her original orthography is preserved as much as possible. Also included are various diaries of people who lived in the areas where battles or troop movements were taking place. Much insight into what life must have been like during the Revolution can be gleaned from these. There are also glimpses of the violence of warfare in those days through the letters and diaries of the people who were surrounded by it.

This collection is made doubly valuable by its comprehensiveness. You'll read the big names, but also quite a bit of the lesser known ones. Each author also has a biography which can be referenced in an appendix of notes, so you know what happened to them. An amazing collection of the famous and the not so famous of the American Revolution.

No matter what you have learned about the American Revolution, this terrific volume from the wonderful Library of America will give you a richer understanding of how it happened and who was involved and when. It is full of documents that are contemporary with key events of the Revolution from various points of view. They are from diaries, newspapers, letters, speeches, key official documents, excerpts from books, and so on.

Of course, part of the problem of reading contemporary documents is that the non-specialist will need some helps to put them in context, understand who wrote them, who the key participants are, and so on. The editor has provided a very fine chronology of the War, Biographical Notes, Notes on the Texts, Explanatory Notes, an index, and a surprisingly helpful table of contents.

The documents are presented chronologically with the dates along the top of the page. You can read it front to back or jump into it here or there. While this volume will enrich your understanding of and appreciation for our Founding, it will also provide a jumping off point for further study. Since these are all source documents that historians use in their writings, having read them will allow you to read secondary writings on our founding with more authority and their biases and any agenda they have will stand out more clearly as your read their work.

A must have for your American History shelf.

Fantastic collection of sources (American, Tory, Whig, British, etc) that tells the chronological tale of the American Revolution. Troop movements, political undertones, the effects on the communities, the horrors and kindnesses of villains and heroes, and the full kaleidoscope of the human experience are generously provided here. The book moves from the ride of Paul Revere to the moving resignation of Washington's commission, a very dramatic narrative pieced together skillfully by a wide variety of independent accounts.

This is a beautifully well-written book. Mind body-books can be arrogant or too ethereal.
Dr Sternberg succeeded to write a thoroughly researched and referenced book that is also a fun book to read. This book is really helpful to understand how your mind functions. It is worth reading and re-reading.

This well written & interesting book became my bible in learning how stress can influence and/or cause an autoimmune attack. Understanding the connection between mind and body, and learning to cope with stress, is paramount to a complete recovery, so well explained by Dr. Sternberg.

This book is useful for students, scientists, and those who are otherwise interested in integrative medicine. Sternberg augments her explanation of the stress-immune connection with interesting and relevant research studies. I found it useful as a student studying neuroscience and as an individual trying to understand and manage stress in my life.

Most of us believe that emotions have an impact on health--emotional stress often leads to illness and bad environments definitely changes our moods and our health. But...just how do immune defenses work, does the brain really send messages to our body to protect it from the impact of stress or lead us to get sick? How do we get the balance of healthy performance and stress right? This extraordinarily well-written book describes the mechanisms relying heavily on current research and does so with exquisite references to history and descriptions of real situations. Sternberg writes so well that many of the emotions she discusses are evoked for the reader. It challenges mainstream linking without promoting simple-minded extreme new age therapies. It shows how a balanced life can be the healthiest lifestyle. This delightful journey through the body is a must-read for anyone who wants to understand how stress and immune responses really work.

I am a writer who is currently at work on a book on my living through colon cancer. I was diagnosed at age 47 with Duke's C-3 colon cancer. Because of the early onset of my disease, I was three years too young to be considered for routine colon cancer screening, which doctors are supposed to offer to patients when they reach age 50. I was lucky. Even with one year of chemotherapy (due to minor lymph node involvement) medical textbooks and doctors said my chances of surviving five years (a five year colon cancer survivor is considered "cured") were about 35 percent. Now, seven years later, I can say that Esther Sternberg's work validates some key elements of the survival strategy I developed for myself that links health and wellness and emotions.

Sternberg flies in the face of conventional medical wisdom by providing proof that stress can make you sick. She provides evidence that the immune system can be trained, citing the work of Bob Ader and Nick Cohen. And she offers evidence that nerve chemicals or hormones can affect immune-cell function in a physiological way.

This is ironic considering that when you ask a psychiatrist or even a psychopharmachologist how the latest generation of SSRI anti-depression/anti-anxiety drugs (Prozac, Zoloft, Paxil, Celexa etc.) work, the answer is that they are not exactly sure.

The medical establishment in the US tends to hive off the debate about health and emotions (the mind-body connection) to the area of alternative medicine. New age healing and some of the Eastern approaches tend to overlook the scientific connection. Sternberg taps history and science to frame the issue and if it were simpled down to the level of a mass market audience her book would be a best seller.