Organizations Books
Related Subjects: Oceania Europe Asia Africa North America
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Wonderful resourceReview Date: 2007-07-29
Wise words from a wise manReview Date: 2004-05-06
If You Preach Buy This BookReview Date: 2001-02-24
Perhaps the Best Guide for a Catholic HomilistReview Date: 2004-09-10
The late Bishop Kenneth Untener was loved by many because of his less than predictable approach to ministry. While he was criticized by some as being too liberal, his life was that of an effective follower of Christ. Everything he did was geared toward the people he served. He did not live in a bishop's house, preferring instead to live in rectories throughout his diocese. This enabled him to be part of the communities he shepherded and listen to the priests of his diocese. From what we know about Jesus Christ, he also traveled from place to place to be part of the community and always knew the needs of his leaders. Not a bad example to follow.
If there is one work that could become part of Bishop Untener's legacy, it is PREACHING BETTER. The book is geared toward the Catholic homilist, whether the homilist is a priest, deacon, catechist, or lay preacher, but I am certain that people of other denominations can appreciate his tips and wisdom. The reason I say it is geared toward Catholic preaching is due to the fact that Untener stresses the importance of the homily to the entire liturgy, and acknowledges that some of the sloppy practices that have developed in some Catholic churches stem from a belief that a good homily is nice, but not essential since many Catholics would attend Mass for the Eucharist anyway. He sees a clear connection between Eucharist and preaching the Word. He also believes that preaching is a means by which the scriptures can still be living and vital today. He gives suggestions for self review but also encourages preachers to have people who will critique homilies. He acknowledges that many people in Catholic ministry can have hectic preaching schedules between Sunday Masses, daily Mass, weddings, funeral, and other occasions that require a homily, but does not believe that so many demands are an excuse for poor preaching.
There are a number of wonderful homiletic books available, and many have been penned by experts in preaching and public speaking. For me, Untener's book does not have the expertise of some of the books that are available, but this is not a criticism since this volume has what many of these books lack. Untener's observations and hints seem to be based on his own ministry, his successes and his failures, and his desire to be an effective preacher.
Clear, practical and demandingly honestReview Date: 2002-11-10
The material is set out in short punchy chapters which are easy to read but difficult to forget. Above all, the reader will come away sharing the author's deep admiration for the flow of God's Word through a well-prepared preacher in full control of a well-prepared homily.
This short book can upturn the bad habits of even the most experienced preacher and can teach the novice preacher some early profound principles. I cannot commend it too highly.
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Not your regular Consultant typeReview Date: 2003-01-27
Process Consulting is not the typical consulting intervention where 20 somethings come into your organization, do a survey and hand over a thick report after collecting $ per hour !!
Process Consulting is both an art and craft performed by people who intervene in organization systems that are seen as 'human systems' and are sensitive in not inducing 'dependency' of the client. The delicate art is to intervene at the process level rather than the content level and extricate without creating much ripples. Most known consulting deals with 'content' consulting and therefore has more measurale outcomes than the supposedly soft process consulting.
Process consulting is truly empowering and the consultant is a traveller in the process of discovery with the client, constantly asking questions.
Process Consultation Volume II ReviewReview Date: 2003-06-21
Given that process consultation assumes that organizational leaders know their organizations best and are the most appropriate and capable managers of change, it makes sense that organizational leaders understand group processes. Schein emphasizes that diagnosing an organization's problems is intervening to fix them. He provides explanations of the circumstances when process consultation is most necessary. He advises leaders that more time must be spent intervening on how things get done than on what actually needs to get done. "An effective manager must be able to create situations that will ensure that good decisions are made, without making those decisions himself and without even knowing ahead of time what he might do if he had to make the decision alone." (p.39)
Schein provides a useful model for differentiating between the content, process, and structure of organizational challenges and the task and interpersonal aspects of those challenges. He advises that process should always be favored over content; that task aspects should always be favored over the interpersonal; and that structure, while potentially the most transformative element of change, is the most difficult area to address, because people will resist tampering with the comfort structure provides. He also provides explanations on the essential challenges relevant to content and process that every group must face. The lesson he offers for leaders and consultants is that whatever is done to solve a problem must begin with a clarification of the primary task of the group.
Schein devotes considerable space to explaining the ORJI model of intrapsychic processes. (We observe, we react - emotionally, we judge based on our observations and feelings, and we intervene to make something happen.) "The most important thing for managers or consultants to understand is what goes on inside their own heads." (p.63) The trap of ORJI is MIRI, i.e., that we misperceive, inappropriately react, react rationally based on bad data, and intervene incorrectly. To avoid the MIRI trap, we must check our cultural assumptions, our personal filters (see volume I), and our situational expectations based on previous experiences. Schein also provides a clear synthesis of the unfreezing, changing, refreezing model of change and improvement. In unfreezing, the motivation and readiness for change are developed; in changing, new points of view are adopted; and in refreezing, new points of view are integrated to affect changes in the process approaches to tasks.
Schein devotes most of the latter half of his book to explanations and analyses of intervention processes. He discusses the "exploratory", "diagnostic", "action alternative", and "confrontive" models of intervening, how they might initiated and when one might use each. "...The tactics of intervention should focus initially on exploration, inquiry, and diagnosis. Only when the consultant feels that the client is ready to think about alternative next steps is it appropriate to move to action alternatives and confrontive interventions." (p.157) Schein also provides specific kinds of interventions which might fall into any one of these four basic categories of intervention.
This volume, taken with the first, provide not only a clear theoretical framework for understanding organizational change, but also useful tools and approaches for pre-empting organizational roadblocks and addressing organizational dilemmas once they've appeared. These books are essential reading for any leader or consultant.
Process Consultation Volume II ReviewReview Date: 2003-06-21
Given that process consultation assumes that organizational leaders know their organizations best and are the most appropriate and capable managers of change, it makes sense that organizational leaders understand group processes. Schein emphasizes that diagnosing an organization's problems is intervening to fix them. He provides explanations of the circumstances when process consultation is most necessary. He advises leaders that more time must be spent intervening on how things get done than on what actually needs to get done. "An effective manager must be able to create situations that will ensure that good decisions are made, without making those decisions himself and without even knowing ahead of time what he might do if he had to make the decision alone." (p.39)
Schein provides a useful model for differentiating between the content, process, and structure of organizational challenges and the task and interpersonal aspects of those challenges. He advises that process should always be favored over content; that task aspects should always be favored over the interpersonal; and that structure, while potentially the most transformative element of change, is the most difficult area to address, because people will resist tampering with the comfort structure provides. He also provides explanations on the essential challenges relevant to content and process that every group must face. The lesson he offers for leaders and consultants is that whatever is done to solve a problem must begin with a clarification of the primary task of the group.
Schein devotes considerable space to explaining the ORJI model of intrapsychic processes. (We observe, we react - emotionally, we judge based on our observations and feelings, and we intervene to make something happen.) "The most important thing for managers or consultants to understand is what goes on inside their own heads." (p.63) The trap of ORJI is MIRI, i.e., that we misperceive, inappropriately react, react rationally based on bad data, and intervene incorrectly. To avoid the MIRI trap, we must check our cultural assumptions, our personal filters (see volume I), and our situational expectations based on previous experiences. Schein also provides a clear synthesis of the unfreezing, changing, refreezing model of change and improvement. In unfreezing, the motivation and readiness for change are developed; in changing, new points of view are adopted; and in refreezing, new points of view are integrated to affect changes in the process approaches to tasks.
Schein devotes most of the latter half of his book to explanations and analyses of intervention processes. He discusses the "exploratory", "diagnostic", "action alternative", and "confrontive" models of intervening, how they might initiated and when one might use each. "...The tactics of intervention should focus initially on exploration, inquiry, and diagnosis. Only when the consultant feels that the client is ready to think about alternative next steps is it appropriate to move to action alternatives and confrontive interventions." (p.157) Schein also provides specific kinds of interventions which might fall into any one of these four basic categories of intervention.
This volume, taken with the first, provide not only a clear theoretical framework for understanding organizational change, but also useful tools and approaches for pre-empting organizational roadblocks and addressing organizational dilemmas once they've appeared. These books are essential reading for any leader or consultant.
The use of process consultation to improve organizationsReview Date: 2005-05-17
The book is split up in 3 parts. In Part I - Introduction and Overview, which consists of three chapters, Schein introduces the common grounds of managers and consultants (which is the helping orientation), process consultation, and "the process" itself. He introduces a definition of process consultation which "is a set of activities on the part of the consultant that help the client to perceive, understand, and act upon the process events that occur in the client's environment." Whereby he emphasizes that the concept of process central is to understanding consultation and management. "Process refers to how things are done rather than what is done." He continues, "Process is everywhere. In order to help, intervene, and facilitate human problem solving, one must focus on communication and interpersonal processes."
In Part II - Simplifying Models of Human Processes, which also consists of three chapters, Schein examines several models of consultation and argues that the process-consultation model works for consultants as interveners and is potentially most useful for managers. "The most important thing for managers or consultants to understand is what goes on inside their own heads." He introduces the basic ORJI cycle, which is based on the fact that our nervous system observes (O), reacts (R), analyzes, processes, and make judgments (J), and intervenes in order to make something happen (I). He later updates this cycle into a more realistic depiction of the ORJI cycle, through the introduction of 4 traps. Schein than states that the cultural rules of interaction is possibly the most powerful determinant whether a viable helping relationship will be established. In the final chapter of this part, he examines in detail a simplified model of the change process: (1) Unfreezing; (2) changing; and (3) refreezing.
In the final part of the book - The Consulting Process in Action, which is also the longest part of the book with five chapters, the author examines in detail the strategy and tactics of intervention. "The most important point to be made about clients is that the consultant must always be clear who the client is at any given moment in time, and must distinguish clearly among contact, intermediate, primary, and ultimate client." Schein discusses what the consultant or manager can actually say or do to accomplish some of the goals of process consultation. "The strategy and tactics of intervention have to be guided by the ultimate assumptions underlying the helping process." In addition, he provides categories of types of interventions and discusses the possible dilemmas that can arise in the consultation processes. "The skill of intervening is to be so tuned in to what is going on that one's sense of timing and appropriateness is based on the external events, not one's internal assumptions or theories."
Yes, this is a good book on process consultation. I was somewhat concerned when I started reading this book, due to Schein's highly academical background. However, the book has been a revelation. It is highly practical and has good tips on which can be put in practical use. I believe that it useful for both consultants and managers, as the author set out from the start. I believe that the three parts can be read in any order, whereby the last part is possibly the most useful as it is the most practical. Please note that the writing style is now somewhat outdated and academical. Highly recommended to consultants and managers alike.
Process ConsultationReview Date: 2003-06-21
Schein differentiates process consultation from other forms of consultation by first making clear the role of the process consultant, who is not an expert providing information or advice, but rather a coach who seeks to help a client understand and act on events, which happen in the client's organization. Consulting is helping the client to understand problems and to decide how to solve them. The consultant's role is to teach diagnostic and problem-solving skills, not to work on the actual problems.
Communication is a central group process critical for effective functioning of groups and organizations. The process-consultant can help a client understand the communication patterns in a group by assessing who talks whom and how much. Interruptions, who interrupts whom, how much and when can be useful information when attempting to diagnose an organization's shortcomings. Schein includes in this chapter an explanation of the filters, which inhibit or enhance an individual's capacity to communicate effectively. They are: self-image, the image of other people, the definition of the situation, motives, feelings, intentions, attitudes, and expectations. When groups come together to accomplish a goal, certain predictable tensions may undermine the groups ability to solve problems. Individuals in the group may be concerned with their own role in the group, their ability or expectation to influence the group, the need to have the group's goals connect with their own goals, or whether they will be accepted and respected in the group. Sometimes groups need assistance in identifying and processing these tensions before they can concern themselves with the necessary task and maintenance functions required to accomplish their task.
For groups to solve problems they must become good at problem formulation, evaluating solutions, forecasting consequences and testing proposals, action planning, implementing action steps, and evaluating outcomes. Schein offers sage advice for groups wishing to develop their capacity to improve: (1) Don't confuse the symptom with the problem itself (2) Don't evaluate courses of action prematurely - remain open (3) Test proposals using multiple sources and methods, and (4) Plan for action carefully and methodically. Schein offers clear explanations of various decision-making models, which are helpful for a consultant or leader to understand. Groups will function most effectively when the decision-making model is clear and understood. Often models are employed by default, which can alienate and undermine group members and subvert effective improvement efforts. A central failure of leadership is often the gap between what leaders say and how they behave. An effective leaders and process consultants need to become experts in this problem and its potential effects. Awareness of group processes will not only help the leader avoid interpersonal or intergroup problems, but it will also help solve them should they arise. Schein includes useful sets of Likert scales to rate group effectiveness and mature group processes; a model of the stages of group problem-solving; and a continuum of leadership behavior.
Schein's view of the process consultant as a capacity builder parallels his implicit view that organizational leaders need to understand and seek patterns of behavior that downplay coercion and expertise and emphasize participation and differentiated responsibility. This volume and its partner, despite their ages, are still relevant and useful to the leader or consultant.

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Great Book. Priced wrong, but a great readReview Date: 2008-01-07
If I were you, I'd find a used copy of it to read. BTW, the used copies sold by others here are probably not the 2nd edition, but the first edition published by TOUCH Publications in Houston, Texas (out of print and no longer available). However, I don't think there is much difference between the outrageously priced one and the first edition, which was really a revision of another version of the book released in the UK.
A Today's ProphetReview Date: 2007-01-18
One of Chip's Top Ten (wordsntone.com)Review Date: 2005-09-11
Good look at the way we do churchReview Date: 2002-11-23
Challenging and Compelling ReadingReview Date: 2003-01-25
Some of the concepts investigated by "Radical Renewal" include the significance of ministry to the poor, the de-emphasizing of church buildings, the dynamic of Christian community, a Biblical church model, and small groups as the church's basic unit. His chapter devoted to "The Gospel to the Poor" was my favorite and was the most compelling portion of the book. Some of his concepts are presented in a radical and even an absurd way and then they are brought back to a practical and applicable balance. Other "radical" concepts (such as the acknowledging and releasing of spiritual gifts) have become accepted practice in many churches since the original release of the work. The year of its release, "Radical Renewal" would have been ahead of its time. It still contains insights and concepts that are of significant value to today's church.

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Fantastic View into the Life of NunsReview Date: 2003-03-11
The Way They Were (and some still are)Review Date: 2003-05-21
A classic in books about religious lifeReview Date: 2001-07-10
In her writings on Saints Francis and Clare, her pen paints pictures that make these wonderful saints come alive for us. Mother Mary Francis shares with us their teachings to their nuns, and what impact those teachings have on their lives. So many consider the cloisered religious life to be a dark, solitary, very solemn life, but that is far from the truth. A monastery is a place of love, and light, and laughter, and no one tells us that so well as Mother Mary Francis.
I highly recommend this book to any and all, but especially to those discerning religious life and to those with a devotion to St. Clare. This book may be old, but it is far from outdated.
So full of joy it practically glows!Review Date: 2005-02-06
Though this book is about life in an enclosed order of nuns, it's not just for Catholics. I'm not a Catholic myself, but I feel like I gained about as much from it as anyone could, and I don't feel any separation or strangeness between myself and the sisters. I strongly recommend this book to seekers of God from whatever path or religion, because don't we all share the same human nature and face the same struggles? And this author kindly shares one way of gracefully navigating the difficult waters. Since the Poor Clares have been following the same path for over 750 years now, without dying out or changing their ways, we know that it is one road, no matter how unusual, that does work, and we can all take something from it.
Finally, I appreciated the prefaces that Mother Mary Francis added to this 2001 edition of her book. Since the book was written in the 1950's, don't you want to know what has happened in the Roswell monastery since then? I did! So the additonal material from the years 1973 and 2000 was most welcome. I don't want to spoil the surprise for anyone, but I'm happy to report that the monastery is thriving. Lucky them: Mother Mary Francis is apparently still the Abbess, God bless her beautiful, wise heart.
Note: Feb. 2006 addition to this review from February 2005: I have just learned that Mother Mary Francis passed away this month. May she rest in eternal peace.
pure joyReview Date: 2006-08-16


A HUMAN HORROR STORYReview Date: 2008-09-22
The fairytale forest world in Cambodia soon becomes a "hunting ground" for abominable acts of perversion, and genocide. Author, Somaly Mam becomes one of many young victims taken and sold into the dark alleyways of rape and child prostitution. She finds herself caught in a filthy and despicable "hell on earth." Somaly was actually sold into this diabolical world by family members in an effort to make money and "pay off debts" that ... "they" had incurred.
Ms. Mam realistically acknowledges that in Cambodia (as well as numerous other Asian countries i.e.: Vietnam, Thailand, etc), parents, and other family members are void of any feelings have to do with guilt, because their children are their property, and basically; "money on legs, an asset, a kind of domestic livestock."
Somaly Mam spends numerous years as a prostitute in this ugly world and is repeatedly raped, beaten, and tortured throughout her tenure. Despite her sad fate, she eventually brakes out of this "bubble world" through the assistance of several European clients. With their help, Somaly educates herself, tempers her tenacious spirit, and returns to the gutters of Cambodia with a mission of saving others who suffered the same fate.
In that process, Somaly and her French husband founded AFESIP (Acting for Women in Distressing Situations). This organization along with the newly formed "Somaly Mam Foundation" has continued to help thousands of young victims reintegrate into society as useful and healthy individuals. Ms. Mam is in my mind, a younger Asian version of Mother Teresa.
Most of the actual writing itself is in a direct straightforward and no nonsensical format. However, I felt a great deal of her story line and character application was redundant throughout the book. None the less, this is not a fairytale you would want to read to your children. This is a true and unequivocal horror story that will not easily fade from your mind or... your aching heart.
A Plea for HelpReview Date: 2008-09-14
Most sad of all is her conclusion about why this horrible system has developed in her country. Basically she says, after all the years of war and then the terror of the Pol Pot regime, people have learned to survive by looking out for themselves and only themselves. As a culture they have lost the civility of looking after one another and as such they are willing to sell their children or step-children. They are willing to rape children. They are willing to turn a blind eye to women being abused.
A portion of the proceeds from this book go to the author's foundation to help these women. For more information, please go to http://www.somaly.org I'm going to make a donation and urge you to do so too, even if you don't buy the book
WOW!!!!!Review Date: 2008-09-16
This book takes you through the tragedy that was Somaly's life to where she escaped and now rescues others. It made me smile. It made me weep. It made me angry. It made me think of (and pray for) all the people trapped in the sex slavery trade. It made me realize that I don't have a care in the world compared to those who are victimized by this very real horror everyday. It made me want to make a difference. I pray it makes you want to change the world, too.
Devastating story of a woman's rise from a life of abuse to rescue othersReview Date: 2008-09-19
This woman is amazingReview Date: 2008-09-15
Somaly Mam is the kind of person we all hope we could be, were we faced with the horrors she has lived. Sexual slavery, rape, abuse - she survived all these and has been brave enough to share her story with us. She recounts her experiences in a raw, unflinching tone, experiences which could break the strongest of us. And although Somaly escaped her own dark path, she has never left that world behind, but instead returns time and again to rescue other girls trapped in brothels, girls sometimes as young as four or five, girls who have been sold into sexual slavery.
Her story is amazing, the world she describes is horrifying, and in the end if you have not been moved to tears, then you are not human.
But this book is not just intended as a voyeuristic window into a world we should condemn. It is a necessary education for those of us who are lucky enough to live in a world where sexual slavery is a remote problem. And if, like me, you finish the book and find yourself enraged at what is being done, then you might do what I did and google her name, and find her foundation's website: www.somaly.org. There is something we can all do to help, and after reading this book you just might need to.

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Concise, creativeReview Date: 2001-02-14
Vigorous and insightfulReview Date: 2001-02-14
A welcome additionReview Date: 2001-02-14
First rate!Review Date: 2001-02-14
Lively and controversialReview Date: 2001-02-14

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Easy Read and Simplifies the ProcessReview Date: 2008-09-30
Simple but clearReview Date: 2008-09-30
Simple and complete.Review Date: 2003-09-27
Excellent for students and practitionersReview Date: 2003-04-04
Good Project StarterReview Date: 2007-03-19

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Witness to social declineReview Date: 2007-06-05
Well-written history of women with guts and compassionReview Date: 2003-11-09
"Where have all the Sisters gone . . . "Review Date: 2003-03-26
Sisters the History of the Religious Sisters of MercyReview Date: 2006-02-01
Sisters: gutsy, fearless, inspirational womenReview Date: 2005-07-22
I felt thankful to all of the sisters who had worked diligently in the Catholic schools I attended as a child and I am glad that Mr. Fialka wrote this book to give nuns recognition which they neither desire or expect, but certainly deserve.
It should be a part of our American history curriculum.

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Good Stuff....Review Date: 2004-06-22
Must Reading for AdministratorsReview Date: 2004-02-23
Chock Full of Practical AdviceReview Date: 2003-09-22
As a former principal and superintendent of schools, I can honestly say that this book is a must read for not only practicing principals and other educational leaders, but for apsiring school principals as well.
David H. Larson, Ph.D.
Executive
Director
Connecticut Association of Public School Superintendents
West Hartford, Connecticut
Inspiring!Review Date: 2004-07-15
Upon reading this book, I shared it with all of the middle school principals in my district. They, too, have found the book to be uplifting, inspiration and extremely helpful. This book is now required reading for my Assistant Principals and teachers in leadership roles.
If you are going to read anything about the principalship -- this is the FIRST book you should read!!!
Validation & InspirationReview Date: 2003-10-22
Reading the book made me happy. I recommend it to anyone who is now a principal or is thinking of becoming one. Yes, the job has changed dramatically over the years. In my opinion it is much more difficult than it was when I started. The differences are all external, however. Being a dynamic principal is still very possible and just as much needed as ever before. Read the book to feel good about what you do. Read the book to help you decide to be a principal. Read the book to help you understand why American high schools are such wondrous institutions, creating magic often under dire circumstances. Read the book. You owe it to yourself.

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Good guide for the licensed therapistReview Date: 2008-09-13
Great Book for Developing a Therapy PracticeReview Date: 2006-06-20
Well-written, practical, and immediately usefulReview Date: 2006-01-29
Clear and informativeReview Date: 2006-01-22
Leslie J Hoy, MA, LPC, www.hiperformance.netReview Date: 2006-04-01
Related Subjects: Oceania Europe Asia Africa North America
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