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Why does TQM almost always fail?Review Date: 2008-07-30
"Two Fundamental Choices of Organizational Design"Review Date: 2001-04-22
In this context, Ronald E. Purser and Steven Cabana, in Chapter 8, outline fundamental choices of two competing organizational design paradigms as following:
I- Bureaucratic Structure: Coordination and control of work tasks is done by supervisor.
1. Mind Set...*People have specialized skills and are easily replaced. *The work (technical system) is designed first. The people (social system) must adopt and fit in. *Workers are cogs in the machine of the enterprise, a commodity. *Total specialization of everything. *Within a complex organization, simple jobs are created. *Tthe building block of the organization is one person- one task. *Competitive structures, processes and reward systems are the best way to produce high performance.
2. People Act As If...*The environment our enterprise exists in is stable and unchanging. *There is little to learn at work; success comes from reacting resourcefully to problems. *Procedures are sufficient to guide behavior. Change interferes with productivity and can often be postponed. *Responsibility, and blame can be shifted to others; we are separate and therefore I can win at your expense. *We don't need to coordinate work closely with other functions. Their problems are their problems. *Unspoken assumptions need not to be explored. Simple solutions to problems are adequate.
II- Democratic Structure: Coordination and control of work is done by those doing the work.
1. Mind Set...*People possess many skill sets and can do many jobs/functions. *The needs of the work (technical system) are balanced with the needs of the doers of the work (social system). *People are learners. Machines and information systems can extend the skill set of employees to many functions. *As little as possible is specified, leaving the rest to the skill and discreation of the workers. *Complex jobs are created within a simple organizational structure. *The building block of organization is the self-managed work team. *Cooperative structures and reward systems are the best way to produce high performance.
2. People Act As If...*The environment our enterprise exists in is constantly changing. *Skepticism and doubt are valuable and enable continuous learning. *Outcomes are best reached with flexibility built into the approach. *I am fully responsible for any work I agree to perform. *Every task is part of some larger whole. I can't win at your expense. *Everyone's ideas are taken seriously. Cooperation is essential for our mutual survival. *Making our assumptions explicit and exploring them is worth the temporary discomfort.
Hence, in order to transform an entire enterprise to self-management, they discuss these choices within the context of Participative Design method. And they argue that "Dmocratic business organizations won't solve all the world's problems, but they will be places where people can find meaning in their work. Work becomes meaningful when people have attained real membership status, when work is restored to its rightful place, which adds value to both the customer and to the worker, and when people are shapers and creators of the organization's future."
Highly recommended.
Insights into self-managed organizations abound in this bookReview Date: 1999-02-03
This is an easy to read book that blends practical theory with best practices. This book will satisfy the interests of bottom-line focused executives, human resource professionals, and academics who are looking for actual implementations of sound theory about self-managing organizations.
The book introduces a set of organizing principles that are valid across a variety of industries. These principles are introduced in the context of case studies of distinctly different companies such as Motorola, Microsoft, and Charles Schwab. The authors shed light on age-old management dilemmas such as, "How can I give people more autonomy, but still ensure that we have order and productivity in the organization?" and "How can I accelerate people's learning that I know will be critical to our future, but still have them accomplish their business tasks that need to be finished today?" The authors present solid self-management principles that I have seen work in small and large-sized firms, and for industries as diverse as professional services and hi tech manufacturing. I highly recommend this book for anyone interested in improving organizational performance by creating opportunities for higher employee participation.
-- Tom Devane (tdevane@iex.net)
A Seminal Work on Leadership!Review Date: 1999-10-01
It will take a while to read the book. Take the time. The first half analyzes the key management methods of the recent past and dissects what went wrong. You'll understand the principles which facilitate organizational learning, put in place a team-based system of shared responsibility, and re-energize the workforce and management at all levels of the business. You'll also understand why we continue to make costly mistakes when we go about changing organizations and what it takes to be successful right now.
In the second half of the book, Purser and Cabana describe the "how" of moving from today's inadequate practices, to a lean, non-bureaucratic, and powerful future. You'll learn how to develop an urgency for change, get the right people involved, develop common, tangible goals and accelerate their implementation. One benefit of the approaches described is a results-oriented future built from a shared understanding of the business environment. Another is an energized leadership with a shared vision, and a workforce whose local knowledge is translated into effective work designs. Swift deployment throughout the organization occurs.
You might see alignment of the practical concepts in "The Self Managing Organization" with those of John P. Kotter. The alignment is, in fact, perfect with Kotter's Eight-Stage Process of Creating Major Change, as written in his "Leading Change" book. Kotter beautifully frames the steps that EVERY successful organization goes through when making fundamental change. What Purser and Cabana do is describe HOW to rapidly and effectively move your organization through those major changes. There are only two books on my recommended list. "The Self Managing Organization" pushed Kotter's book out of the number one slot. If you need permanent, pervasive change in your business, don't miss it!
Rob McClusky, Baldrige Manager, Picker International, Cleveland, Ohio
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Updated re-issue is needed! Review Date: 2008-05-12
But now that the Raiders are coming off of a 19-61 record over the past 5 years, this book takes on a whole new life, and lacks only an update focusing on what happened between Al Davis and Jon Gruden, and the landslide this franchise has been on ever since.
Read it now!Review Date: 2000-03-30
Simply the BEST book on Al Davis!Review Date: 1998-11-16
Great book on THE Man.Review Date: 2000-01-15

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Excellent read!Review Date: 2008-10-10
Best of BritishReview Date: 2008-09-19
Dan Mills account of his platoon actions in Iraq,2004, is a perfect example of why this is so.
If you re into this subject.....just buy the book.
Excellent War AccountReview Date: 2008-09-21
Battle of CIMIC HOUSEReview Date: 2008-09-09

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The Steelers: simply the greatestReview Date: 2006-02-14
Ben's FIRST NFL game: 2004 Pre-season at Ford Field vs. the Lions...last game of 2005 season: 2/5/06 at FORD FIELD, SUPER BOWL XL VICTORY!!!
So Ben didn't play a superb game in Super Bowl XL and there was some controversy...
--Super Bowl IX, 1/12/75: Steelers win 16-6 over the Vikings---Future Hall-of-Famer Terry Bradshaw is only 9 for 14 for 96 yards...BEN WAS 9 FOR 21 FOR 123 YARDS...Bradshaw threw a lone TD...BEN RAN FOR A LONE TD... Future Hall-of-Famer Fran Tarkenton's numbers were putrid: 11 for 26 for 102 yards, 3 interceptions, NO TD's! We were only winning 2-0 going into the third quarter (on a safety); a boring game. The Steelers wore their white shirts and Terry had a beard (the other 3 Super Bowls: black-and-gold shirts, Terry clean shaven)...WE WORE OUR WHITE SHIRTS IN XL AND BEN HAD A BEARD...the game turned on a VERY controversial "fumble-that-wasn't" by the Steelers Larry Brown: the Steelers left the field dejected, the Vikings were in prime territory...then the officials ruled Brown was down before the ball came loose (no way!!!!!)...and the rest is history;
--Super Bowl X, 1/18/76: Steelers win 21-17 over the Cowboys---Future Hall-of-Famer Roger Staubach almost pulled out another miracle comeback...Swann's great falling-to-the-ground acrobatic catch led to no points (!);
--Super Bowl XIII, 1/21/79: Steelers win 35-31 over the Cowboys---the Cowboys' Jackie Smith drops a SURE TD pass that would have tied the game AND our go-ahead TD was aided by a very controversial tripping penalty that cost Dallas 33 yards: Lynn Swann fell over Benny Barnes's ankles and, as Bradshaw has admitted, it shouldn't have been a flag...we were ahead 35-17 at one point...Staubach almost brought them back (35-31);
--GAME BEFORE SUPERBOWL XIV: AFC Championship game vs. the Oilers, 1/6/80: Steelers win 27-13---late in the third quarter, officials ruled that Oilers receiver Mike Renfro did not have possession of what appeared to be a game-tying TD (WRONG!!!! He was in bounds; bad, bad call)...and the rest is history...
---Super Bowl XIV, 1/20/80: Steelers win 31-19 over the Rams---Bradshaw threw 3 INTERCEPTIONS and we were losing for most of the game...until Lambert saved our butts by intercepting QB Vince Ferragamo's pass...and the rest is history
(Steelers in the 1970's: regular season---99-44-1; playoffs: 14-4)
NON-STEELER SUPER BOWL "LUCK"---
Super Bowl XXV, 1/27/91: Giants defeat Bills BECAUSE SCOTT NORWOOD BARELY MISSES A RELATIVELY EASY FIELD GOAL, one of the biggest blown plays ever!;
All 3 of the Patriots victories were by exactly 3 points...and the Eagles really blew it with poor clock management (sound familiar?)!;
Super Bowl XXXIV, 1/30/00: Rams defeat Titans, 23-16--- The Rams' Mike Jones tackled Kevin Dyson at the 1-yard line as time expired. Dyson would have tied the game; Super Bowl V, 1/17/71: Colts beat Cowboys, 16-13, via a field goal... Dallas' Chuck Howley, who picked off two passes, became the first defensive player and the first player from a losing team to be named MVP.
The Steelers have been in the Super Bowl in the 1970's. 1980's, 1990's, and in the new millennium (2000's)---
IX (1975), X (1976), XIII (1979), XIV (played in 1980), XXX (played in 1996), XL (2006)
Big Ben---ONLY QB to ever go to Championship game his first two years; youngest to win the Super Bowl (Steelers: first 6th seed to go/ win; only team to beat #1, #2, and #3 seeds on the road and win; three-way tie for most Super Bowl victories: 5, along with Dallas and San Francisco; tied for second with most Super Bowl appearances: 6, along with Denver [who have `only' won 2])...comparison to other Hall-of-Fame and/or outstanding QBs---
Jim Kelly: 0 for 4; never won a Super Bowl;
Fran Tarkenton: 0 for 4; never won a Super Bowl;
Dan Marino: 0 for 1; never won a Super Bowl;
Kenny Anderson: 0 for 1; never won a Super Bowl
Len Dawson: won one Super Bowl (and lost one, as well);
Johnny Unitas: won one Super Bowl (and lost one, as well);
Joe Theismann: won one Super Bowl (and lost one, as well);
Brett Favre: won one Super Bowl (and lost one, as well);
Kurt Warner: won one Super Bowl (and lost one, as well);
Ken Stabler: won one Super Bowl
Joe Namath: won one Super Bowl;
Phil Simms: won one Super Bowl;
Steve Young: won one Super Bowl;
Also: John Elway: after FIFTEEN YEARS IN THE LEAGUE, won two...after losing 3 very badly!
BEST run in sports history (as confirmed by a Congressional resolution!): won 8 in a row---
Bears (who had an 8-game winning streak), Vikings on the road (who had a 6 game winning streak...and Cowher NEVER won in a dome stadium before!), Browns on the road, and Detroit on 1/1/06 (where, unbeknownst to us at the time, we were headed for 2/5/06!); Bengals on the road (#3 seed, previously beat us), Colts on the road (#1 seed, league's best record, heavily favored, dome stadium, previously beat us; the Fumble, the Tackle, and the Miss), Broncos on the road (#2 seed, favored, 10-0 at home)...and the #1 NFC seeded Seahawks "on the road" in another dome, Detroit's Ford Field (where Big Ben started his NFL career vs. the Lions in the 2004 pre-season!!!)
YOU HAVE TO GET THE TWO-DVD SET "STEELERS: THE COMPLETE HISTORY" (2005; NFL Films), 1933-2004 (too bad they didn't wait a year haha!)---the main feature is 2 hours and 20 minutes long and covers 1933 up to and including Beg Ben's 2004 season; incredible. All the `lean years' (1930's-1960's; 1980's) are covered, NOT just the "glory seasons"---Kordell, Brister, Malone, Stoudt, Hanratty, etc. etc. etc. The bonus feautures are awesome, ESPECIALLY the 45-minute Jerome Bettis special-VERY IRONIC!! You will see Tommy Maddox with the Bus when they were both Rams in 1995...excellent miked-on-the-field comments, often funny, by Bus, Ward, and Cowher...Jan. 2005 AFC lowlights, Hines Ward crying, Jerome's reaction, and the tantalizing hint that Super Bowl XL wil be played in Jerome's hometown of Detroit...which makes what they did in 2005/2006 VERY story book! Also: the Bill Cowher, Terry Bradshaw, Franco Harris, Rocky Bleier, Myron Cope, Dick Hoak, and Bill Saul segments/ specials are very entertaining, as is the Super Bowl XIII feature..get this...as well as the SUPER BOWL XL DVD---2005 season highlights included, as well as the 2006 playoffs!
like it used to be !Review Date: 2002-05-10
The Steelers ReaderReview Date: 2001-11-30
This is indeed a terrific underdog story. With a founder/owner straight out of Damon Runyon and a record of only eight winning seasons between 1933 and 1971 this team was the doormat of the NFL. Then with Franco Harris's Immaculate Reception in 1972 everything turned around. The Steelers became the dominant pro football team for the rest of the '70s with eight future Hall of Famers and nine visits to the playoffs.
The writers assembled to tell this compelling story are first rate. This book is required reading for Steelers fans, but I would recommend this book to all football fans or fans of good writing.
Deconstructing the "Immaculate Reception"Review Date: 2002-01-26

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Graphic SF ReaderReview Date: 2007-09-03
Good writing, good art...a good read.Review Date: 2004-05-27
A good idea, that's been well executed.
Intelligent ComicsReview Date: 2004-04-16
This title is one of the best out there. A combination of all out action and strong characterization makes Stormwatch stand out from the rest of the herd. Highlights include issue #8 titled "The Winter War" and issue #10 titled "Run". They are polar opposites with "The Winter War" as a frightening cautionary tale of history repeating itself while "Run" is a laugh out loud parody of the JLA and the Avengers.
Well worth it.Review Date: 2004-02-17

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First ReviewReview Date: 2008-09-29
The Photographs Make The BookReview Date: 2004-07-09
Brings back a great era in Baseball!Review Date: 2004-05-25
Amazing photographsReview Date: 2007-01-17

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Collectible price: $58.00

Great BookReview Date: 2007-09-23
Old Colts Never DieReview Date: 2006-12-16
The Colts were the original America's Team. When Unitas passed in 2002, veteran sportswriters Mickey Herskowitz and John McClain were as moved here in Houston as anyone in Baltimore. In 2004, NFL Commissioner Paul Tagliabue ordered his staff to read Michael Maccambridge's America's Game: The Epic Story of How Pro Football Captured a Nation, which naturally featured Johnny U on the cover.
But if the national legacy of the team is inarguable, the best book about it, Sundays at 2:00 with the Baltimore Colts, is a local work of oral history. Rather than expound on the big picture, authors Vince Bagli and Norman L. Macht simply ask notable individuals to remember life before, during, and after they were Colts. The scope and span of the book are impressive: thirty people agreed to be interviewed, among them nine members of the Pro Football Hall of Fame such as Unitas and coaches Weeb Ewbank and Don Shula. Other participants include NFL MVPs Earl Morral and Bert Jones, and fan favorites from the 1958-1959 NFL champions, Super Bowls III and V, and the 1975-1977 AFC East division champions. The result is a flood of memories and emotions, from both the Colts and the reader who holds them dear.
Yes, the big games are here, from the sudden-death 1958 championship over the Giants to the Super Bowl III upset loss to the Jets, as are heroes like Gino Marchetti and villains like Robert Irsay. Historians will enjoy the roster of every coach, player, and draft pick, but the real gem is the All-Time Results of every game in team history. Looking for memories among this wealth of information will keep you busy, and happy, for years.
Still, the book covers far more than football. The reader will find stories about the Second World War from Art Donovan, racial segregation from John Mackey, Lenny Moore, and Jim Parker, and labor unions from Mike Curtis. Who could ask for anything more?
For fans who loved the Colts, the best part of the book may be the relationships between the players, both good and bad. Here and there someone will call out a teammate, but anyone looking for bitter denunciations or hysterical rants will be disappointed save for a few about Irsay. Apart from him, the Colts Family is no myth.
Of course it might have been interesting to hear from Bubba Smith, who once accused his teammates of throwing Super Bowl III. Other strong personalities are missing, like Hall of Famer Ted Hendricks. Moreover, the book includes just one member of the last-ever Colts team, Nesby Glasgow.
But this is no problem: just bring on volume 2.
The Indispensible Colts' HandbookReview Date: 2005-11-30
Each chapter profiles a different ex-Colt and prompts that player or coach for his recollections of & reflections on playing for what is perhaps the greatest franchise in the history of the NFL.
This is of "Hall of Fame" caliber, cover-to-cover.
If it wasn't for a dude named Vince Lombardi many of these former Baltimore stars would have had their hands full of rings -- as in Championship.
Baltimore Football History - Inside Stories!Review Date: 2000-06-19
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Insightful and Intriguing Review Date: 2008-08-17
very intriguing, so much so that I have made small tags to serve as a
quick reference guide of the interesting concepts. He does a great job on dealing with the MBTI personalities, traits of a leader, types of questions to ask during a meeting, how to prepare for a meeting, and many handy and useful concepts. The concepts shared I've read about in
different readings, but they haven't been combined together like this.
This book is a combination of psychology and sociology for the
organization and a must read for those who want an indepth analysis.
Great ExperienceReview Date: 2005-09-28
This is MY professor you guys are talkin' about!!!!Review Date: 2004-02-03
All i can say is that he is already my favorite professor EVER at this school, and he is not just talk, he definately lives what hey says and he is a great person.
I truely reccomend the listed book for use as a class room text, a refference and a leisure reading selection.
Stewart Tubbs offers a solid body of research.Review Date: 2000-09-13

Used price: $5.78

Must-Have for 70s Steeler FansReview Date: 2006-04-04
Offensive lineman Steve Courson died when a tree fell on him in Nov 2005, his struggles with steriods-caused heart failure is mentioned here.
Chuck Noll's poor overall handling of Bradshaw is briefly mentioned, has been speculated they might have squeezed out one more Super Bowl win if Noll had been more responsive to the clinically depressed Bradshaw (his depression discussed in book). During the last half of the 80s Bradshaw said if he had been treated better he would not have retired after 83. Was surprised Lambert and others smoked.
Homeless, punch-drunk from football-related injuries to the head and dead from heart attack in his early 50s, Mike Webster,the workaholic center, barely mentioned. Defensive lineman Steve Furness also dead from a heart attack in his early 50s after being fired (and blacklisted?) by current Steeler Head Coach Cowher back in 94.
Even casual football fans, esp. in their 50s, will delight in this needed book.
get this asapReview Date: 2006-02-14
Ben's FIRST NFL game: 2004 Pre-season at Ford Field vs. the Lions...last game of 2005 season: 2/5/06 at FORD FIELD, SUPER BOWL XL VICTORY!!!
So Ben didn't play a superb game in Super Bowl XL and there was some controversy...
--Super Bowl IX, 1/12/75: Steelers win 16-6 over the Vikings---Future Hall-of-Famer Terry Bradshaw is only 9 for 14 for 96 yards...BEN WAS 9 FOR 21 FOR 123 YARDS...Bradshaw threw a lone TD...BEN RAN FOR A LONE TD... Future Hall-of-Famer Fran Tarkenton's numbers were putrid: 11 for 26 for 102 yards, 3 interceptions, NO TD's! We were only winning 2-0 going into the third quarter (on a safety); a boring game. The Steelers wore their white shirts and Terry had a beard (the other 3 Super Bowls: black-and-gold shirts, Terry clean shaven)...WE WORE OUR WHITE SHIRTS IN XL AND BEN HAD A BEARD...the game turned on a VERY controversial "fumble-that-wasn't" by the Steelers Larry Brown: the Steelers left the field dejected, the Vikings were in prime territory...then the officials ruled Brown was down before the ball came loose (no way!!!!!)...and the rest is history;
--Super Bowl X, 1/18/76: Steelers win 21-17 over the Cowboys---Future Hall-of-Famer Roger Staubach almost pulled out another miracle comeback...Swann's great falling-to-the-ground acrobatic catch led to no points (!);
--Super Bowl XIII, 1/21/79: Steelers win 35-31 over the Cowboys---the Cowboys' Jackie Smith drops a SURE TD pass that would have tied the game AND our go-ahead TD was aided by a very controversial tripping penalty that cost Dallas 33 yards: Lynn Swann fell over Benny Barnes's ankles and, as Bradshaw has admitted, it shouldn't have been a flag...we were ahead 35-17 at one point...Staubach almost brought them back (35-31);
--GAME BEFORE SUPERBOWL XIV: AFC Championship game vs. the Oilers, 1/6/80: Steelers win 27-13---late in the third quarter, officials ruled that Oilers receiver Mike Renfro did not have possession of what appeared to be a game-tying TD (WRONG!!!! He was in bounds; bad, bad call)...and the rest is history...
---Super Bowl XIV, 1/20/80: Steelers win 31-19 over the Rams---Bradshaw threw 3 INTERCEPTIONS and we were losing for most of the game...until Lambert saved our butts by intercepting QB Vince Ferragamo's pass...and the rest is history
(Steelers in the 1970's: regular season---99-44-1; playoffs: 14-4)
NON-STEELER SUPER BOWL "LUCK"---
Super Bowl XXV, 1/27/91: Giants defeat Bills BECAUSE SCOTT NORWOOD BARELY MISSES A RELATIVELY EASY FIELD GOAL, one of the biggest blown plays ever!;
All 3 of the Patriots victories were by exactly 3 points...and the Eagles really blew it with poor clock management (sound familiar?)!;
Super Bowl XXXIV, 1/30/00: Rams defeat Titans, 23-16--- The Rams' Mike Jones tackled Kevin Dyson at the 1-yard line as time expired. Dyson would have tied the game; Super Bowl V, 1/17/71: Colts beat Cowboys, 16-13, via a field goal... Dallas' Chuck Howley, who picked off two passes, became the first defensive player and the first player from a losing team to be named MVP.
The Steelers have been in the Super Bowl in the 1970's. 1980's, 1990's, and in the new millennium (2000's)---
IX (1975), X (1976), XIII (1979), XIV (played in 1980), XXX (played in 1996), XL (2006)
Big Ben---ONLY QB to ever go to Championship game his first two years; youngest to win the Super Bowl (Steelers: first 6th seed to go/ win; only team to beat #1, #2, and #3 seeds on the road and win; three-way tie for most Super Bowl victories: 5, along with Dallas and San Francisco; tied for second with most Super Bowl appearances: 6, along with Denver [who have `only' won 2])...comparison to other Hall-of-Fame and/or outstanding QBs---
Jim Kelly: 0 for 4; never won a Super Bowl;
Fran Tarkenton: 0 for 4; never won a Super Bowl;
Dan Marino: 0 for 1; never won a Super Bowl;
Kenny Anderson: 0 for 1; never won a Super Bowl
Len Dawson: won one Super Bowl (and lost one, as well);
Johnny Unitas: won one Super Bowl (and lost one, as well);
Joe Theismann: won one Super Bowl (and lost one, as well);
Brett Favre: won one Super Bowl (and lost one, as well);
Kurt Warner: won one Super Bowl (and lost one, as well);
Ken Stabler: won one Super Bowl
Joe Namath: won one Super Bowl;
Phil Simms: won one Super Bowl;
Steve Young: won one Super Bowl;
Also: John Elway: after FIFTEEN YEARS IN THE LEAGUE, won two...after losing 3 very badly!
BEST run in sports history (as confirmed by a Congressional resolution!): won 8 in a row---
Bears (who had an 8-game winning streak), Vikings on the road (who had a 6 game winning streak...and Cowher NEVER won in a dome stadium before!), Browns on the road, and Detroit on 1/1/06 (where, unbeknownst to us at the time, we were headed for 2/5/06!); Bengals on the road (#3 seed, previously beat us), Colts on the road (#1 seed, league's best record, heavily favored, dome stadium, previously beat us; the Fumble, the Tackle, and the Miss), Broncos on the road (#2 seed, favored, 10-0 at home)...and the #1 NFC seeded Seahawks "on the road" in another dome, Detroit's Ford Field (where Big Ben started his NFL career vs. the Lions in the 2004 pre-season!!!)
YOU HAVE TO GET THE TWO-DVD SET "STEELERS: THE COMPLETE HISTORY" (2005; NFL Films), 1933-2004 (too bad they didn't wait a year haha!)---the main feature is 2 hours and 20 minutes long and covers 1933 up to and including Beg Ben's 2004 season; incredible. All the `lean years' (1930's-1960's; 1980's) are covered, NOT just the "glory seasons"---Kordell, Brister, Malone, Stoudt, Hanratty, etc. etc. etc. The bonus feautures are awesome, ESPECIALLY the 45-minute Jerome Bettis special-VERY IRONIC!! You will see Tommy Maddox with the Bus when they were both Rams in 1995...excellent miked-on-the-field comments, often funny, by Bus, Ward, and Cowher...Jan. 2005 AFC lowlights, Hines Ward crying, Jerome's reaction, and the tantalizing hint that Super Bowl XL wil be played in Jerome's hometown of Detroit...which makes what they did in 2005/2006 VERY story book! Also: the Bill Cowher, Terry Bradshaw, Franco Harris, Rocky Bleier, Myron Cope, Dick Hoak, and Bill Saul segments/ specials are very entertaining, as is the Super Bowl XIII feature..get this...as well as the SUPER BOWL XL DVD---2005 season highlights included, as well as the 2006 playoffs!
Fitting tribute to the end of the CurtainReview Date: 2004-11-22
Glory days revisitedReview Date: 2004-11-19


I really learned a lot from this book and felt inspired.Review Date: 1999-09-16
A worthwhile, practical bookReview Date: 1997-07-12
Gave me the courage to try, with superior resultsReview Date: 1999-01-01
Easy to read, hard to ignoreReview Date: 2000-10-26
Related Subjects: Green Bay Packers Washington Redskins Buffalo Bills Arizona Cardinals Kansas City Chiefs Cleveland Browns Carolina Panthers Minnesota Vikings New England Patriots Jacksonville Jaguars Baltimore Ravens Miami Dolphins Denver Broncos Oakland Raiders San Diego Chargers Seattle Seahawks Pittsburgh Steelers Tennessee Titans Cincinnati Bengals New York Jets New York Giants Indianapolis Colts Atlanta Falcons San Francisco 49ers New Orleans Saints St. Louis Rams Detroit Lions Houston Texans Tampa Bay Buccaneers Chicago Bears Dallas Cowboys Philadelphia Eagles
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2. In complex adaptive system there exists a redundancy function. Redundancy function has a variety increasing effect on the organism's potential for responding adaptively to environmental demands. Complex adaptive systems are capable of a high degree of cooperative behavior, where self-managing groups of agents can produce higher-order behaviors that no single agent could accomplish on its own.
3. Self-managing organizations have a superior competitive advantage because they build redundancy by extending the skills and functions of their people and by relocating responsibility for control and coordination of work to the level at which the work is actually performed.
4. Why does TQM almost always fail? TQM fails because: a. long drawn out projects lose energy, momentum, and relevance in a fast-changing business environment b. the rehashing of competitor ideas versus creating capabilities that can't be copied easily, practices that are embedded within, and growth out of the uniqueness of the company culture. C. Senior management often think they are exempt from the transformational focus and divert change to middle and lower levels of the organization d. many consulting firms specialize in reengineering focus on implementing new technology or redesigning the work process.
5. When employees are engaged in creating a vision or mission, the statements are much broader to why they are doing their work than any leader would give them.
6. Participation transforms a bureaucratic organization into an empowered workforce aligned for high performance. The cardinal rule of the participative design method is that no designs are ever imposed. Organizational change and transformation is smoother and changes are sustained because employees are truly architects of the design process.