Sales Books

Clients Forever is a hands on plan to increase your productivity and customer satisfaction. I was shocked to get results before I finished the book! Read this book if you want to satisfy your number one client - yourself. I have continued to re-read sections of this book to keep my focus on behaviors that will net my clients and myself the most amazing results.

I also enjoyed the author's humor and enlightened perspective on the driving factors of customer satisfaciton.

Flo Ligon

What a great book! Specific, step-by-step instructions that have REALLY worked for me. Learn how to create an extraordinarly successful business. Work only with clients who feel like friends, stay with you forever, and tell everyone they know about your services. Work less hours - - but earn more (a lot more). This book is unlike all other "selling" books I've read. It is the best book I've read, and has given me tremendous insight.

This book is not about sales training. Forget everything you have been taught about sales, closing funnels, and how to acquire clients. The message and the exercises in "Clients Forever" will transform you, your business and how you attract the type of clients that you want to work with. Permanent change is the natural outcome of the exercises and insights into who you are and how you show up in the world, when they are applied to yourself and to the relationships with your clients. Most importantly, your clients will have the opportunity to work with someone who is truly client centered and principled.

I was very impressed by the section on intuition, in chapter 11. Coming from a background in mathematics, I am too familiar with how logic and reasoning can destroy flashes and moments of insight. Doug Carter gives tremendous credibility to intuitive awareness. He teaches us that our own intuition is the most powerful tool that we own for evaluating how our clients feel in their relationships with us. This is very powerful stuff. I sincerely hope that someday he will dedicate an entire book to this topic and relate it to how we are "being" with our clients, ourselves, and everyone we know.

Like what the authour mentioned, I have personally gone through all 6 out of the 7 'generations' of selling techniques. I am currently selling using needs based (5th g) and questions based (6th g) techniques and have always felt there are something important missing. I didn't know why until I started to search for the answer and found it with Hyrum W. Smiths books (what matters most and the 10 natural laws of successful time and life management).

Then I stumbled onto 'clients forever' and discovered in a revelation that it is exactly the missing link. I tried it on some leads and it works! This book would be able to make my life easier and my income higher.

However, I would suggest that those who want to use the technique combine it with Hyrum's Franklin Planning system because they matched exactly.

Well worth the time invested to learn the knowledge!

If you just "read" the book, you'll miss the power. You must also DO the exercises as they come up, and allow yourself to become the type of person that Doug describes. So if you're brave enough to truly "change" you'll no doubt get the results Doug describes.

I've done the work, and begun to see the results, and can tell you it's well worth the effort. I bought a case of these books and mailed them to 20 of my friends. Several have called me to say thanks... genuinely.

My genuine thanks for Doug for sharing his wisdom with us in this concise, easy to read and fun format. It's like you're there with him in a workshop, which I've had the privilege of doing also.

This book shows you how to sell with scores of real-life examples (stories) followed with post-mortems where Seidman discusses the failure.

The stories alone are fascinating and worth the price of the book.

Dan Seidman knows what he is talking about. I have seen him in action. He know just what to say, how to say it and who to say it to. He instantly makes himself interesting, credible and fun.

This book is about relationships. Selling relationships.

Dan Poynter, ParaPublishing.com

Before starting to write business books, I asked everyone I saw what they liked about the business books that they had liked. The recommendations were unanimous: Failure stories!

Looking at failures is a great way to learn. The awful circumstances are indelibly etched in our minds. If we can think of a way to deal with THOSE situations, surely we can deal with more ordinary ones.

As I read The Death of 20th Century Selling, I was struck that the book has much in common with the humor best seller, The Darwin Awards. The sales people here act in disabling ways in unexpectedly tricky circumstances through 50 riveting true stories. The results are dangerous to their sales careers and income. Mr. Seidman goes on to explore ways that the blundering sales people might have recovered.

These stories are pretty amazing. Sales people insult the prospect's spouse, mother, and even act insensitively towards a family member's grave. In other cases, the sales people make themselves look literally like buffoons. In The Darwin Awards, the victims usually do themselves in by being drunk and using very poor judgment. In The Death of 20th Century Selling, the equivalent sources of error are a self-centered focus on the seller's needs rather than noticing the buyer's perspective. "Show me the money" might be the mantra of many of these failed sales people.

Then gradually, repressed memories of my own sales disasters came back. I could have written my own version of this book! Having seen these failures made me able to see how I might have down better in my own disasters. That was great.

Mr. Seidman also does a nice job of weaving the stories into patterns, especially of those who are addicted to sales techniques that have not worked in decades, those who inexperienced and dabble at sales without a winning process, those who let their egos get in the way, and people who are undisciplined.

Rather than leaving you with faint hope, he goes on to explain and show the benefits of helping prospects understand the consequences they will face if they do not choose to purchase your offering.

The book was a very pleasant surprise in that it contains a lot of wisdom in a quite brief and inexpensive book. The material is engrossing and easy to absorb. Although he suggests reading the examples over time, I raced through to the end . . . hardly able to wait to find out what else has gone wrong for other sales people.

Selling is a lonely profession in many ways. You face some pretty weird situations, and often there's no one there to help you deal with them. Afterwards, you can feel like a fool. After reading this book, you're more likely to be flexible in the tough situations. I know I'll think . . . now, what would Dan Seidman suggest?

If you are in sales, think you might want to go into sales, or even meet with salespeople, you owe it to yourself to read and laugh loudly with this delightful book!

Donald Mitchell, co-author of The 2,000 Percent Solution, The Irresistible Growth Enterprise and The Ultimate Competitive Advantage

...From the time we open our eyes in the morning and choose the shoes we will wear for the day, we are selling. We must sell ourselves first and after that the pressure to sell only gets more intense. It matters not whether we are artistes or janitors or CEOs, we will be selling something. We will be selling to our bosses, our clients, our own families. Dan Seidman author of "The Death of 20th Century Selling," tells us how to do it and illustrates his lessons with "50 hilarious sales blunders."

Dan Seidman has had more than two decades of experience selling on the net and off. He is a nationally known speaker and has written for national magazines. Now he shares his knowledge in "Death."

This book is not only a volume full of practical and funny how-tos of selling, it is an example of what Dan Seidman professes. After one has read the book, one need only look at the cover art and read the cover text to understand what I mean by this. The only thing this cover lacks is a warning. That should read something like this: "Warning: Saying or thinking `I don't need this book, I'm not a sales person,' can be dangerous to your future." ...

I went to elementary school in the days when you were sent to the principal for disobeying in class. Because I tended to goof off a bit, I recieved my share of wackings. In the business world we all go through similar elementary classes, or lessons. I wish my teachers there (mentors and managers) had given me Dan's book for assigned reading (or at least homework). I found that I learn best in some situations by watching others fail or make mistakes. This book gives me that advantage in the same painful way, but without being the recipient of the pain. I can't think of a salesman today who wouldn't want the opportunity of learning from others' mistakes. I just wish the book had been written 20 years ago! Great paperback--I can't wait for the movie!

Every sales professional has experienced those embarrassing moments . . . those moments we wish we could just take back instantly. Life isn't like that, so the key is to avoid the problems. This book will help salespeople-at all levels-gain some better perspectives on their roles.

The stories about the sales situation blunders are short and sweet. The author wastes no time in getting to the point. And each story has a point-a moment of instruction, if you will. The book is organized by the type of story, the category of failure: dinosaur, tourist, Napoleon, and maverick. You may recognize yourself in every section of the book! The funniest, craziest stories are probably the ones with the most value.

Adding value are contributions from recognized sales authorities and authors who provide insightful pieces-again short enough to be absorbed by busy sales professionals who have precious little time for reading. Other pieces, which almost seem like chapters tacked on to put a little more in the book, do add extra value.

While this is not a step-by-step instruction book to fine salesmanship (it's not intended to be), it's filled with food for thought. Nourishing without being one of those rah-rah motivational books. Written by a professional sales trainer and speaker who hasn't seen it all, but has seen enough to provide us with some more valuable learning. You'll enjoy it.

Mike Moran may be an Internet marketing genius (or not, I do not feel qualified to make the evaluation), but he has got to leave the continual punning and attempts at humorous asides to others. They are irritating, and they slow down getting the key lessons from the book.

I do not read marketing books because I am looking for the author to show me a real good time. If I were, Moran would not succeed. He may be winsome as all-get-out when delivering this shtick in corporate seminars, but he should save the stand-up comedy for an audience that appreciates it.

On the plus side, it is useful to get a distillation of marketing wisdom and examples.

A direct hit on how the web is revolutionizing marketing!

More importantly, "Do It Wrong Quickly" is packed full of advice and tips for small businesses to leverage the Internet to take the lead in their marketplace, even against the titans!

What makes this book such a great reading experience is the fact that Mike Moran has left no one out. We all come to this new arena of web marketing with a sense of uncertainty. This book allows you to preview the most promising networking solutions available on the web today, and encourages you to get out there and find (or invent!) some of your own.

Do It Wrong Quickly is a very entertaining read that is thick with relevant information. Ignore it at your own peril.

This is an excellent book that is worth taking the time to finish. Mike breaks down complex information into tips that readers can use immediately. Plus, his humor and comedic timing make reading the book a fun learning experience. Adult learners who need an introduction into the value of Web marketing will find this book useful.

Mike Moran's second book, "Do It Wrong Quickly", has something for every reader. The seasoned marketer will no doubt garner at least a few new ideas (though probably more than a few) to try, whether in innovative ways to start the conversation with customers, or in how to effectively listen to the customer in the Web Age. A novice to the field will quickly realize the growing importance of the internet marketing field and some of the fundamental changes that are a result of all companies, big or small, risking their reputations in the public forum.

You even get to delve into numbers a bit, with the discussion of web metrics and how looking at the factors involved in running your website can dramatically increase your number of conversions. To go along with the prospect of learning something you didn't know, there is the added benefit of Mike's friendly and funny writing style. He also provides useful and interesting examples, sprinkled in just enough to always keep the material fresh and entertaining. I highly recommend this book to everyone seeking to learn more about internet marketing, or even just to learn more about how the Web has changed the way we do (successful) business today.

I'm reading all the Bond books in order and I'm on Thunderball now but Doctor No is the best so far. The characters are great with Quarrel and Honey Rider. M thinks hes giving Bond a break with an easy case but its probably the toughest adventure ever for Bond. The book is unputdownable from the very start when Bond's friend Strangways is kidnapped. When Bond is on "Crab Key" the book is great with all the obstacles Bond has to go through. The dragon, Dr. No's obstacle course and the animal at the end of it and the final showdown with Doctor No and the way he dies is pretty funny. Great book my favorite so far.

This is my favorite James Bond novel. Ian Fleming created a character with a gargantuan appetite for the more worldly pleasures. For a land that could supply our hero with such an appetite Fleming chose his own beloved Jamaica. The melding of the story with the setting is Fleming at his best. Jamaica was a land of beauty, mystery and intrigue. Fleming captured this so well and gave us a remarkable villain to reflect that esoteric quality of the island.

This book is supposed to be the sequel to "From Russia with love", in fact it begins with Bond in hospital due to a life-threatening injury obtained in "From Russia with love" but recovers, M(Bond's boss) decides that there is no better way to get Bond back in shape than give him a "simple" mission in the island of Jamaica where the representative of the British Secret Service(John Strangways, who also appeared in Fleming's Bond novel "Live and let die") has disappeared, Bond's mission is to find out what happened. This "soft option" leads Bond to his most dangerous and thrilling mission yet and leads to him to do an "obstacle course", to a fight with a squid and a fight with a "dragon"! I thought this Fleming's most suspenseful book as I never could tell what would happen next and this kept me hooked, so much so that I read it all in one day! Unfortunately, this is also Mr. Fleming's most far-fetched. It was far-fetched in the sense that I don't think even Bond(who at that point was supposedly half-dead) could have defeated a 60-foot squid with just a dagger. That apart it's a great, great thriller. Read it, wonder in awe at it's elements, then read it again just to savour Fleming's writing. Unfortunately, the movie never did the book justice. I heard that in "From Russia with love" Fleming planned to simply kill off James Bond, thankfully he didn't and produced a marvellous book in Dr. No.

Doctor No is one of the better Bonds but the ending was quite confusing. The ending told very little about how Doctor No died, and when he did infact die, I didn't understand why Fleming would kill the bad guy in such a stupid way. I thought the squid part was one of the worst because it was hard to follow and didn't explain the squid's death very well. There were parts that I did like, however. I enjoyed the introduction to Honey Rider and the dragon part, but I didn't like the fact that Quarrel died. Despite some confusing parts, I still consider it one of the better Fleming novels.

Dispatched to the Caribbean to investigate another British Agent's disappearance, James Bond discovers far more than he bargained for. On a forsaken island, he meets a wild woman, fights a flamethrowing "monster", and finally matches wits and will against the incredible Doctor No, a self-made genius with steel claws for hands, an army of thugs, and a clinical curiosity regarding the limits of human pain. Bond is put to perhaps the toughest phsical test in his career in this hair-raising sequel to From Russia, With Love. This is another great 007 book to read. Buy this book when it is back in stock!

I agree with jt from New Jersey. I picked up "Far Cry" based on its review in the NY Time Book Review in 1986 (front page coverage). If you simply accept Mrs. Hawkins at face value you will fall in love with the setting, the time and Mrs. Hawkins approach to life.

Perhaps the book has a special place in my heart because I read it in a hotel bar overlooking the Arno in Florence while my pregnant wife was resting upstairs. I still reread the book and remember the bar. Funny.

I enjoyed "A Far Cry from Kensington" and recommend it. It's an entertaining story about an overweight young editor who matures in many ways (weight loss, new romance) over the course of the novel and exhibits strength of character in overcoming various tribulations. When she puts down a toadying literary hanger-on, this unpleasant person becomes something like a stalker. A good yarn; the last chapterlet is bang-up. It's one of those novels, which I think are pretty rare, where the last two pages are the best part.

I am a big Muriel Spark fan -- I mourned her passing earlier this year -- and was very interested in a book that is generally accepted as a companion novel to the brilliant "Loitering with Intent", one of my favorites. I was particularly intrigued given the reviews on amazon. So I want to caution prospective readers that there's no way that this is up to Spark's best work. It simply doesn't have the resonance or mysterious allusiveness that some of Spark's other books have. It's kind of a throwaway, in fact. So I think some of the reviewers below are getting carried away and overpraising the novel. Open it with reasonable expectations and you have an entertaining, intriguing tale ahead of you.

Muriel Spark's A Far Cry From Kensington (1988) is the bookend companion to her 1981 classic, Loitering With Intent. Both novels share a common theme, and like the earlier novel, A Far Cry From Kensington is largely autobiographical and takes place in virtually the same setting and time period: the literary world of early Fifties London. Both are explorations, via reminiscence, of the banality of everyday evil, taking place among the workaday, routine lives of the lower middle class. Less scathing if no less hilarious than many of its predecessors, the relatively unsung A Far Cry From Kensington is the most realistic and humane novel among the twenty-odd Spark has written. It is also exceptional in that it is the single Spark fiction in which a love affair blossoms into a successful relationship of duration.

The story of the universally respected though immensely overweight Mrs. Hawkins, A Far Cry From Kensington follows two divergent threads in her daily life: the mounting sufferings of a rooming house neighbor who is being anonymously threatened, and the problems that stem from her own continuous encounters with Hector Bartlett, a manipulative sycophant who hopes to use her footholds in the publishing world to advance his nonexistent literary career.

While Loitering With Intent can be read as something of a tactical combat manual, A Far Cry From Kensington is instructive in the art of deduction: caught up in a spiraling series of mysterious and increasingly serious coincidences, Mrs. Hawkins, short of both hard facts and physical evidence, actively unravels the odd events that are taking a toll on both the lives of her friends and her editorial career. Fully realizing she is as prone to misjudgment as anyone, Mrs. Hawkins, utilizing her intelligence, intuition, and instinct, nonetheless proceeds confidently and assertively to pierce the veil of secrecy and quiet conspiracy engulfing her. Spark is at a creative peak as she reveals the subtle turns, nuances, and moment to moment impressions in Mrs. Hawkins' mind as she forms her cautious conclusions.

Unlike Spark's finest novel, The Prime of Miss Jean Brodie (1961), in which a significant portion of the mystery of human existence is shown to exist on a partially transcendent level, A Far Cry From Kensington eventually grounds that mystery in the knowable everyday. Though the author was to return to something of The Prime of Miss Jean Brodie's vision in Symposium (1990), here she seems to be expressing that at least the mundane truths of human life can be ascertained by diligence of method, applied intelligence, and a fundamental willingness to be believe that some people are unabashedly predatory, unscrupulous, and ethically coarse at best. Another message of the novel is that the weak, the foolish, and the vacuous are among the most potentially dangerous individuals one can become involved with.

Upon its release, a number of critics publicly objected with pointed distaste to some of Mrs. Hawkin's behavior, she who enjoys "a puritanical and moralistic nature; it is my happy element to judge between right and wrong, regardless of what I might actually do." For exhausted with Hector Bartlett's elaborate attempts at manipulation, unhypocritical Mrs. Hawkins calls him a "Pissseur de copie" to his face when she encounters him in a public park, and continues to do so, to the detriment of her publishing career, throughout the novel. "It seemed to me," she says, that he "vomited literary matter, he urinated and sweated, he excreted it." Far from keeping this observation to herself, Mrs. Hawkins loudly shares it with authors, editors, and publishers, and since Hector is protected by best-selling author Emma Loy, finds herself fired from one job after another. But Mrs. Hawkins is without regret: "I can't help it. Sometimes the words just come out and I can't stop it. It feels like preaching the gospel." Thus in this and other passages, A Far Cry From Kensington supports speaking one's perception of truth under certain circumstances, regardless of consequence, even if that truth represents an enormous breach of upper class WASP manners and social decorum.

In Spark's vision as expressed here, building relationships of any kind solely for personal gain, manipulating others through callous, self-interested `networking,' and general toadyism are high crimes, all of which Hector Bartlett is guilty of in the extreme. In fact, Hector is one of Camille Paglia's "court hermaphrodites": "red hair en brosse, brown corduroy trousers, tweed coat with leather patches on the sleeves, a yellow tie and a green shirt: this was gaudy in those days, and Hector Bartlett was always dressed in bright colors. He was tall, with a pronounced stoop of the shoulders, which made him seem older than he was - I imagine at the time, he would be in his mid-thirties. His face was round with a second fat chin. He had a small but full baby-mouth as if forever asking to suck a dummy teat." Though many critics have felt otherwise, no amount condescending liberal piety can excuse Hector's routine aggressive subterfuge, moral mediocrity, and parasitic nature. It's unlikely that Spark chose this character's name randomly: "hectoring" is exactly what this he often does to those he encounters, and `Bartlett' suggests his "pudgy," pear-shaped physique.

Written in the plainest language possible but poetically conceived and executed, A Far Cry From Kensington belongs, with The Prime of Miss Jean Brodie, The Girls of Slender Means (1963), The Driver's Seat (1970), The Takeover (1976), and Loitering With Intent, among others, with the very best of Spark's work.

This is one of those books that cannot described in a nutshell. If you had to hazard a guess at a description, you'd have to place it firmly in the comedy/ tragedy/ drama/ mystery/ romance section, or simply file it under Spark: Muriel in the Classics section.

Narrated by the once round and central character, Agnes Hawkins (a.k.a. Mrs. Hawkins or Nancy), the story revolves around her experiences as a young widow living in furnished rooms in a semi-detached building in South Kensington. She colorfully describes her neighbors and acquaintances, and gives us tantalizing glimpses into their little secret worlds, in which she is a trustee and confidante.

Despite the mysterious black boxes and the lurking threat of enemies, known and unknown, our heroine manages to keep her head above water, remains a pillar of strength and finds true love among the rubble. Thanks to her diet plan (freely given to the reader as a bonus for purchasing the book), she gains new self-respect, and reinvents herself in a new country, a far cry from her humble beginnings.

A simple classic by an inspired writer.

Amanda Richards

I picked up a copy of Muriel Sparks, "A Far Cry from Kensington" on a friend's recommendation, and I loved it. Mrs. Nancy. Hawkins, the main character is a woman that everyone depends upon and needs to talk with. She has that certain way about her that summons trust and understanding. The fact that her figure is zaftig and that she is a widow lends credence she believes to her trust factor.

Mrs. Hawkins tells her story from a 30 year distance. It is 1954, post World War II, and she is living in a furnished room near Kensington. She has several neighbors of interest and Milly the landlady, was one of the more interesting. She was also a widow and was
Known as an organizer, She was able to organize everyone and everything. Basil and Eva Carlin were a quiet couple and lived on the first floor. Wanda Podolak lived next to them. She was a Polish dressmaker. Kate Parker lived at the end of the hall. She was a district nurse and suffered no germs at all- she was constantly cleaning. On the attic floor, lived a medical student William Todd.

Mrs. Hawkins was an editor at a publishing house and in due time she lost her job and went on to several others. She was excellent at her job, and, of course, everyone confided in her. She knew everything that was going on with everyone. Like the rooming house she lived in, Mrs. Hawkins spent her days and evenings giving advice. The rooming house becomes involved with Wanda and her anonymous letters that turn into blackmail and eventually into big trouble. Along the way, we meet Hector Bartlett, a charlatan who turns many lives upside down.

Mrs. Hawkins gives advice to many and one day she looks in the mirror and discovers that she is too obese. She resolves to lose weight, and by eating only half portions and then quarter portions, she does just that. Her fine bone structure is revealed, and her new body structure also attracts many men. She finds herself in a relationship with William Todd the medical student, which eventually turns into a marriage. Thirty years later,
Mrs. Hawkins, so wonderfully happy with her life in Italy, "a far cry from Kensington",
looks back at her life and continues to offer us advice.

Muriel Sparks has been called "Britain's greatest living novelist", and she was made a Dame of the British Empire in 1993 and Commandeur des Arts et des Lettres in 1996. She lives in Tuscany, Italy. An outstanding story, told by a wonderful novelist. prisrob

now my kid is afraid of bird eggs for fear an alligator will hatch. Bad idea when we have a bird building a nest on our front porch. would have been better to be one of the flamingos

It's a great book to read to toddlers. My brother and I loved "Are You My Mother" and the "Dog" books when we were little so I thought I'd give this book to my niece. I showed it to my brother before I wrapped it, and we both laughed at the story. Two 30+ year old men laughing at a children's book. That's good comedy! PD Eastman showed such personality and story in the illustrations, they add depth to the simple words. And the premise is cute.

this was a fun book for my child to read, and I recommend it highly. The animation is fun, and makes the reading come easier for the child.

This book has a very cute story line.
My daughter was especially intrigued by this book because we often talk about birds and have even watched a few build their nests outside.
It also has a good story about what birds eat....to help children envision what birds feed to their young.
Very well written and great for beginner readers.

Boy, is this ever cute! when a little boy puts an alligator egg in the Birds' nest, they take care of it as if it was their own. They sit on it until it hatches then when he does, they feed it constantly! It's funny watching an alligator eating all that "bird food" and still grows huge. The end is particularly nice. They decide it's time for "Junior" to learn to fly but instead, he learns to swim. Sure is a cute story - especially on caring for others. Highly recommend!

I was really surprized at the quality of this product. It is made for heavy duty use. It is plastic coated to help prevent wear and stains. It's perfect for the younger player and a new learner.

The chart is very comprensive with pretty much all of the fingerings.

This chart is so helpful and has a lot of information for such a small publication. Really good to have.

This is a fantastic chart for beginners since I am teaching myself to play the flute. It is durable as it is laminated - will not be ruined!

I'm in the middle of liking it and hating it. I would have prefered it was one page and printed on both sides for easier use and transportation. Since it's laminated and lasts quite a while, I can ignore that. I has basically all the fingerings you need, but should have listed ALL since it is 3 pages, lol. Awesome nonetheless.

I am teaching myself how to play the flute (after a few weeks of lessons many years ago) and I couldn't have done it without this guide. It has big diagrams of each of the notes, showing which keys to press. It folds out into 3 sections so you can lay it next to your music book and check which fingerings you need to play the correct note. I found some of the beginning flute books to be lacking in this department. Either the diagrams of what keys to press are quite small, or they are scattered throughout the books so you'd have to keep searching for them. This is a great learning tool!

This book would be on my list of the Top Ten best sales books to own... but it would be in the middle of that list. The author breaks apart the buyers processes into roles and issues and it is helpful.

There is a better book out there titled "Sales is Dead." However, this book would still be an excellent addition to your library and much better than most of the books which have been written on sales process.

Davis wrote this classic over a decade ago - - - practical and immediately applicable, years ahead of it's time. Forget selling, this unique approach teaches you to serve as a sherpa for your potential Buyer, guiding them through the logical steps of the buying process. A unique, customer centric approach to selling. Turns the thinking of other "sales" books on its head; this book is about helping people buy!

The chapter on the internet is dated as would be expected from a book written in the mid 1990's. Otherwise the crisis message is more timely than ever.

Most useful are the selling roles (Student, Doctor, Architect, Coach, etc.) which Kevin has developed in order to help the reader and sales teams to "anchor" the detailed techniques outlined for each step of the Buy-Learning process. Packed with many diverse examples, this book is practical and down to earth for anyone who sells B2B products or services which require an explanation.

I have read and studied over a dozen other books on selling the last year, including Rackham's work, Miller-Heiman's work, Sandler, Solution Selling, Power Base Selling, ROI Selling and Stinnet's work. For the time invested, Getting Into Your Customer's Head is the richest read and easiest to apply. Since using Kevin's approach, the sales performance of our team as well our client satisfaction have created new levels of wealth for our clients and salespeople. Get the audio CD and keep it in your car; it minimizes the chances of getting stuck and frustrated in traffic.

Any company with a top line growth initiative would benefit from a thorough review of this book. Our firm sure has!

After 20 years leading sales organizations, both large and small, I thought there was very little new that I could learn about selling. And I was right! What I had been missing until I came across "Getting Into Your Customer's Head" was understanding how customers buy. "Getting Into Your Customer's Head" provides sales representatives with the ability to act like a consultant who is working in the best interest of his/her customers. A tremendous book which can help the entry level sales rep all the way up to the President of the company.

I wish I had read this sooner! No more sales cycle for me

Everybody TALKS about "Putting the customer FIRST", but Getting into Your Customers Head is a blueprint to do it best.

Kevin Davis' work is strictly for those who truly strive to attain the level of "Solution Provider" and Business confidant; the highly regarded "Go To" person to whom customers are comfortable in divulging all the intimate details.

"Getting into your Customers Head" eliminates the "Commission Breathe" that all prospects and customers smell a mile away, and turns them off from the moment you open your mouth.

Forget the rest. "Gettting into your customers head" is SPIN Selling, Strategic Selling, Consultive Selling, Visionary Selling and Solution Selling all rolled into one.

It's a methodology to operate at the highest level of sales productivity. Better yet, it's easy to read, easy to learn, and easy to use.

BUY IT, absorb it, "walk it", "talk it" and "OWN IT", and you'll generate more business than your company can handle.

I have owned this book for years. It has wonderful recipes using ingredients that are easily found. The instructions are easy to follow and quick to prepare. I feel like a gourmet cook. Now everyone raves about my crab cakes, chicken provencal and champagne chicken, etc., etc. I've never made a bad meal using this cookbook. I've used it so much that the binding has come apart. When I tried to purchase this amazing cookbook for my family and friends I learned it was out of print. Through Amazon I was able to locate enough used, but in excellant shape books to give ot them this Christmas.

This was literally the first cook book I ever purchased, way back in the late eighty's. Between this book and an inherited copy of the Joy of Cooking, I learned to cook. The binding cracked on my original, and I picked up a newer used copy at a thrift store while on vacation years ago. I recently pulled this book out again after many years and many cookbooks later to look for lamb recipes, as my husband and I had purchased a butchered lamb from a neighbor. I was quickly reminded of what a great cookbook this is. The recipes are quick, easy and very good. With a little cooking experience, the recipes can be made lower in fat and still turn out great. I love the fact that there are simple menus for putting together whole meals. It really is one of the best cookbooks I own. I have long since let my Glamour subscription lapse, but I wouldn't part with this cookbook.

The book is divided into three sections:

1.) Thirty-minute meal plans. There are 62 of them, and they range from fancy - "Romantic dinner for two" with lamb chops, herb sauteed potatoes, and zucchini - to casual - like the Super-Bowl-friendly "mini meal" with Buffalo wings, celery fans, and homemade blue cheese dressing.

2.) Complete party menus. For easy entertaining, there are 10 all-inclusive menus. For example, the "Summer dinner party" section has recipes for salmon pate, stuffed veal, wild rice, tomatoes and dill, green beans and onion salad, orange ice with tequila strawberries, and chocolate macaroons, and suggests serving French bread, chilled Fino sherry, and California merlot with it.

3.) Collections of recipes. Several quick recipes by category, including salads, small treats, drinks, and rich desserts.

If you don't have a well-stocked bar, you might want to think twice before picking this up. A high percentage of the recipes call for wine, vodka, and champagne. (Although, there is a section on how to stock a bar, if you're interested in starting.)

Also, if you're counting calories, this isn't the book for you. There aren't any nutritional facts, and a lot of the recipes call for large amounts of heavy cream or butter.

That said, this cookbook has some of the most decadent, delicious recipes around. It's now out of print, but if you see a copy, buy it and use it!

I obtained this book at a garage sale after I was well into my years of being an experienced cook. It is by far the most used book in my extensive collection. The recipes are easy to understand, quick to prepare, and with almost no exceptions, turn out reliably great. I have cookbooks with recipes for the same items that are far more complex, yet not as consistent. I wish I had had this book when I was first starting out, because it would have saved me a lot of time and failures. I, too, was initially put off by the association with Glamour Magazine; don't let that deter you. You will wear this book out if you buy it; that's why I'm on this site - to order a newer copy!

My Mother gave me this cookbook as a gift shortly after it was published and shortly after I moved into my first apartment. I've had and really used this cookbook for all these years. On more than two occasions, I've opened this cookbook and recognized favorite recipes that I'd found in traditional gourmet magazines and couldn't believe were in this cookbook - really ahead of the times! When my niece moved into her first apartment, I started thinking about which cookbooks I had really loved and used on a regular basis. This is the first cookbook I sent her. Yes, I'm a bit embarrassed by recommending a "Glamour" book, but the fact is I think it is a really wonderful cookbook.

The first and best of a family saga during the mid 1800s in England, when industry changes everyone's lives.

I first read this in 1971, and followed through with all Delderfield's later books. Now, through Amazon.com I can reread the entire series and and my husbands is reading it for the first time and is enthralled!

I have read God is an Englishman 45 years ago. It was a great book to read. I have enjoyed reading it so much that I have read it twice. There is a book 2 that follows this first edition and that too is great. I wish you they whoever can produce a movie of the story. It would make a wonderful masterpiece. Let the author know to produce a movie and let me know because I would be the first to see and then purchise it on DVD.
Thank you for a great site. I will be ordering a copy of this book again in the near future. I strongly recommend this book to all single ladies who enjoy reading a good novel and romantic story. Henrietta Netta, Exeter PA

Adam Swann has followed his family's tradition of military service for long enough to turn 30. He's seen a lot during those years, including a horrific massacre of civilians. When chance places a fortune in rubies in his hands, he's more than ready to make drastic changes. Back to England he goes, the England of a world just prior to the American Civil War, looking for a better way to spend his life. He finds it in two places. First, in a revolutionary business idea sparked by an encounter with a railway official; and second, in a runaway young woman. He marries the woman, factory heiress Henrietta Rawlinson (who's swiftly disinherited by her infuriated father), and he turns the idea into a hauling firm that deliberately fits itself into all the gaps the railway system cannot fill.

That's the bare outline. What makes this novel remarkable, though, isn't its plot. It's the characters, and the way author Delderfield lets them grow naturally out of the time and place in which he sets them. Adam Swann is in many ways a man ahead of that time, disgusted by what he's seen in war and determined to make his way in the world without committing outrages against basic human decency. In fact, he's determined to make a difference for the better while succeeding as a businessman. Henrietta, blessed with her enterpreneur father's sharp mind and quick wits for commerce, grows from a willful, uneducated and thoroughly spoiled girl into a worthy and even challenging partner for Adam in the course of the book's 800-some pages. Nothing seems forced, and none of the details of Victorian England ring false, in all of those pages. Some of the best reading comes from secondary characters who weave in and out of the main story, because each is well drawn and interesting - no matter how brief the appearance.

A tour-de-force, all in all. One of the best "family sagas" around, still, nearly 40 years after its publication.

R.F.Delderfield's "God Is An Englishman" begins a truly riveting history lesson of Britain's Victorian era and beyond. When I first read the book nearly 30 years ago fell in love with Adam and Henrietta Swann and their brood of children. You will, too!