Sales Books

This book is well written and contains a lot of great content about Internet marketing. It was written by three CEO's whom have made their own success. I would say that its focus is more from the serious business perspective than for the armature home business newbie looking for some "how to?". But still this book was definitely worth my time. It was easily worth my 12 dollars! This book has many references which will really help out and all the theory is backed by statistics making all the data very convincing. I am sure that if any of those dot com's had this data, there would be more of them still around :)

One of the hardest things about being successful on the Internet is keeping up with the pace at which the playing field keeps changing. I found this book to be extremely well-written, and more importantly, presents information in a way that's not dated by the time you've read it. It's good, simple, common-sense advice for what works. Loved the case studies. It's an invaluable resource for entrepreneurs who can benefit from others' experiences.

There are many titles that deal with the topic of web marketing. Net Results.2 stands head and shoulders above the rest. It addresses the complexities faced by both novice and experienced marketers and provides solid, understandable advice for achieving success at either level. Great case studies help pull the advice into context and give the reader insight into tried and true methodologies that really work. The real beauty of this book, however, is that it provides AFFORDABLE advice for how to garner online success and build traffic. I believe that many of the now failed dot.com startups would still be around today had they heeded the advice available in Net Results.2.

Bought this to read over the weekend. Was a very good read, but what I found amazing is at least 1/3 off the web resources they list are either dead links or offer a totally different services than what was discussed in the book. Great for basics, great ideas - but they really need to update the book (which I would buy)

NetResults.2 is an overview of what is necessary to market a web site. Nine chapters explain things from Investment Goals to Public Relations. Each chapter has pictorial examples of the explanation and a Resource section at the end of each chapter. The book is printed in an easy-to-read font, large enough to make reading a breeze.

The Content section contains seven pages, an appendix of Internet Resources is nine-pages and the index section is seventeen pages long making it user-friendly. On each cover is an extra "turn over" so you can "bookmark" where you stopped reading and as an added incentive, the book cover is plastisized so you can read and drink your coffee without fear of spillage!

This book is hardly at a "young adult" reading level, but it still ROCKS!! It's got the cutest little pictures and info in it, and you can take it anywhere!! I love Nick so this little book comes in handy when i'm feeling down or something! Backstreet FOREVER!

This book is great!! Not to mention it's about Nick Carter, a major babe from the BSB. I think this book really talks about his life, and to all thoseNick Carter fans out there, READ THIS BOOK!!!

it's very interesting indeed even though it's unoffcial so far i have nick, brian, aj and howie and i still have to get kevin but it's a good very interesting facts!!!

Nick Carter is definitely a major babe with an inspiring story. Of course he is the object of many girls affection (especially mine), but for good reason. Not only is he HOT!, he is someone's whose story is so uplifting it helps everyone get through what they think will be hard to overcome. He has come a long way from where he started out and I commend him for it. I LOVE YOU NICK!!!!!!!!!!!!!!!

I thought this book was the best because it was about Nick Carter. This book had all the facts about him that somepeople didn't know. There were really great stories in this Pocket stories Nick. It told everything about his babyhood & growing up. Also tell how Nick got into the backstreetboys, what it took, how long, & what he had to do. Nick's storie helps all kinds of people who want to get into the music business. Who ever wants to be a singer should read this because it tells everything that Nick had to go threw like the excitement of being a singer, the heart brakes because he didn't make it, & the other rough times that he had gone threw. Nick I hope that you keep making books about yourself & the group to let all of your fans know what you guyz are doing, & how your doing. I love this book so much I really hope that other people enjoyed it as much as I have!! Love Ya Nick.......<3/your #1 fan-tracey.<3.<3.<3.

Most sales books are a rehash of the same things that have been published for the last 30 years. This book is different - very different. If you'd like to get inside a person's head to really understand what they want, and have them tell you exactly how to sell to them, then this book is for you. If you've run into a road block with any client and can't figure out how to move forward, this book will give you the foundation to change all of that.



Dr. Stebbins is a true professional in every sense of the word. Plus he's been selling for over 30 years. I've taken trainings with him and have used him as a coach, long before his book came out. PeopleSavvy for Sales Professionals is icing on the cake.



Buy it, read it, you'll be glad you did.

I've read tons of sales books, and rarely rave about them - but this book is truly outstanding. Dr. Stebbins does a great job of teaching the psychology of the sales process in plain English. He covers how to build trust with your prospects, understand their real motivations, and present yourself in a way where they just naturally want to do business with you.

Highly recommended - you will learn more about what really makes a salesperson successful than you will from reading dozens of books of "sales tricks".

Stebbins' book gives you tools that keep you on your toes, which is a necessary part of staying in business during this fast moving climate.

How many times have you met someone either in business or in your personal life where their reaction to you took you by surprise? Do you ever wish you could better understand where people were coming from?

"People Savvy" is one of the first books I've read that helps to break down human traits in a simple way that's truly useful in day-to-day interactions. Author Stebbins gives you smart and simple tools necessary to better grasp why people act as they do and he shows you natural non-invasive ways to negotiate those relationships.

In my business understanding people's motivations are key, "People Savvy" has not only helped me to understand where people are coming from but it gave me the ability to serve their needs while taking care of my own. PeopleSavvy for Sales Professionals

In his outstanding new book, PeopleSavvy for Sales Professionals, Dr Gregory Stebbins provides a winning formula for improving and mastering sales techniques and interpersonal relationships.

In the book, Stebbins, explains the psychology that drives buying and selling behaviors and shows us that by mastering this psychology we learn to positively influence the outcome of selling relationships.

He discusses very specifically how understanding body language, voice patterns, body posture and movement, and many other behaviors can help you to build trust and better relationships long term with your customers and prospects. This information is invaluable because it distinguishes the savvy, Sales Professional from the stereotypical, obnoxious sales rep. We all know those sales reps that are overbearing, crass, and unwilling to listen to our needs because they are too busy trying to sell us on their needs. Dr. Stebbins helps you to be the most knowledgeable, trustworthy, and caring professional who recognizes and understands the buyer's needs and can provides winning solutions.

PeopleSavvy principles have been tested and proven to work at all levels of sales. This is a must read, step-by-step, skill building book that is a must read for every Sales Professional and Sales Leader.

Jeb Blount, Author of PowerPrinciples: Do You Have The Winning Edge?

This is one volume that brings together many approaches to what I call social selling styles. If my readers agree that we now must teach and train our own sales teams, then this is an excellant background, base skills book for that task. If you have already implemented question based selling approaches in learning how your customers buy, this book will give you more skills to blend in. Clearly written, with a logical style, this is a useful book, but his secrets have not been secret for a long time.

Most business books are written by "experts" with MBAs or experience as big bucks consultants to Fortune 500 companies, and their advice seems to vary with the latest ideas emanating from the ivy league Business Schools. So it is refreshing to find a book that talks to microbusinesses, and that understands that some entrepreneurs have priorites besides getting rich. Shel Horowitz draws on his own experience as a consultant and book author/marketer to provide real world examples for those of us who see self-employment as a way to a more staisfying life.

Many theories of business concentrate on driving out competition. Usually these books are full of war metaphors: "beating" the competition, "winning" market share, "dominating" a market, and even "crushing" their competitors. Shel turns the tables on this and writes about cooperating with other businesses and cultivating an "abundance consciousness" that is not about merely making money, but rather an appreciation for the good things in your life. It is also an awareness that there is enough work for everyone and no need to think that your competitors' success is at your expense. He states that "you don't need to feel threatened by your competitors. Because there is enough for all of you, you may even find that you want to cooperate." Besides putting aside your fear of competiton, Shel wants you to engage in ethical behavior in every aspect of your business. He says that operating in an ethical manner will win you respect with potential customers and clients.

Ethical behavior, involvement in the community, and working together with others are good business principles, according to Shel. I like his thinking. While I believe these principles are especially important for microbusinesses, the book provides examples of how even large companies have created more value by partnering with other companies, even with their competitors.

In his last chapter, Shel talks about "Abundance and Sustainability in Business and Society." He suggests that marketing pricniples can be used to make the world better, that you can earn a good living and do good as well. This is a great message, and anyone trying to build a business should consider these powerful ideas.

I not only like what Shel has to write, but also how he writes as well, and can recommend this book wholeheartedly. Judging from the testimonials - including many well known people, everyone likes this book. As Shel writes, "This is an opinionated and personal book," but it's backed by Shel's over 25 years of experience and extensive 3rd party research.

Unlike "Grassroots Marketing: Getting Noticed in a Noisy World" which I'd describe as an easy to read yet comprehensive marketing textbook (note to self: stick on nightstand for review when I get home), this is a fairly quick read. The basic premise is that you can not only succeed, but flourish, by being nice. Nice guys don't finish last, they finish well in the pack, and do so much more happily than cut throat scumbags. Of course Shel doesn't use the term scumbags -- he's probably too nice to, but I'm not!

The one thing I'd add, is that with the wide spread of blogging and other "Web 2.0" technologies, if you're a scumbag, word gets out quickly - and that won't help your bottom line.

This is more than a "be nice" or "feel good" book, although it did make me feel good about being nice. It contains practical business advice. Since I read it in a somewhat disjointed fashion while traveling internationally with children, it's on my list to look at again SOON ,- I underlined advice I can put to use in my business soon.

The only part some people may find odd is the last chapter, as Shel notes. It's on a sustainable future, and to Shel it's the most important chapter.

Here is a quick recap of some of the principles and messages of the book:

* Ethical marketing works better
* Cooperation is an effective business strategy
* Gaining "market share" is usually a silly strategy

Shel has also started a campaign called the Business Ethics Pledge to actually change business culture to be aligned with the ethical, cooperative orientation to success. He's hoping to create a "tipping point" that would make business ethics scandals as unthinkable as slavery is today.

True win/win marketing is the ideal everyone in business should strive for. Shel Horowitz's Principled Profit, Marketing That Puts People First is the definitive book on the art and practice of win/win marketing. He shows you how to create marketing that not only helps your own business, but by helping another business simply passes around success that enhances every business or situation it touches.

Horowitz not only practices what he preaches, he lives it. With true examples, he shows how the system works for just about every business situation imaginable. He shows that even helping your competition can help you help your own business.

Perhaps "principled profit" should be made the new mantra of business. Practicing Principled Profit bodes well for business, as well as in our personal lives. What a wonderful world this could be!

Well recommended for anyone, not just business people, looking to make a positive mark in this world.

Kitty Werner, author, The Savvy Woman's Guide to Owning a Home; How to Care For, Maintain and Improve Your Home, published by RSBPress.

This is the sales and marketing book for the folks that don't want to feel sleazy about the whole process. Shel Horowitz shows how to sell more while doing good for the world and feeling good about yourself and your efforts. He gives specific, practical examples of people and organizations that are doing the things he advocates, and talks about ways to adapt the techniques to a variety of situations.

I purchased this book because I had seen samples of Shel's advice on the publishing community lists to which I subscribe. (That participation is, in fact, a perfect example of the kind of conduct advocated in this book.) I wanted to learn more about how to market my own consulting company. I did, and it works.

As an advertising major in college turned off from the profession's focus on selling of products people don't really need, as a consumer all too often exposed to screaming car dealership commercials and bait-and-switch tactics, and as a new business owner... I was definitely interested in what Shel Horowitz had to say in this book!

The very first sentence, on the very first page, was sheer delight. As it happened, that page (and the five pages following it) contained endorsements and blurbs by the very well-known in the marketing field... and here's how the author introduced them: "Many of these blurbs are shortened for space reasons... The complete versions are posted at ." My goodness! How many times have I, as a movie and book consumer, been deceived by three words taken completely out of context of a review? Not this time! This first sentence promised an entirely new approach.

The book includes practical advice ("Run your business in alignment with your core values; don't try to be something you're not") as well as practical statistics (i.e. "Gay and lesbian purchasing power is about $400 billion"), both of which a business owner can certainly use. While the practical advice may sometimes seem simple, in reality it is not. Using the example above, how many times, purely in a social setting in which literally nothing is at stake, are people tempted to try to be something they're not? How much more so when one's livelihood is on the line? The author's reminder is both apt and profound, and something to be taped to the top of one's computer monitor.

The author's marketing strategy is also both strong and logical. "I create marketing that has the prospect calling me!" is a typical example. Again, on first approach it seems simple---but few marketers take the time to really create the draw or pull that will create action in a consumer who really does need the product or service. Instead, we have announcers shouting to us over the radio that they will not be undersold! What difference does a car dealership's competitive ambition not to be undersold make to me as a consumer? Nada. On the other hand, last year while I was half-mindedly watching mortgage rates dive even lower, I received a simple, thoughtful letter from a mortgage broker giving me concrete information on how much I could expect to save at a certain interest rate compared to my current interest rate, how I could pay for the refinancing closing costs, and the steps to take to contact him to do it. I did refinance with that mortgage representative.

Some of the advice given in the book is fairly standard, but many other suggestions are both practical and new. And it's refreshing to see an author writing about turning down a sale when it's not right for him---and not necessarily for the reasons one might think.

CONS (1) Initially, I wished for less examples from the author's career and more from other companies. I did get that wish later on in the book (he cites some very interesting examples, in fact, such as Rosenbluth International, which "will go so far as to open a new branch office, just to serve a new account"); it just can take patience to get there. (2) The author extols two techniques which just did not ring right: flattering a prospect/playing into that person's ego, and putting time pressure on a person when it might not be the right time for the person to buy the product. These stood out all the more because the rest of the book is not like that. (3) One begins to wish the author would stop mentioning his other book, as one begins to feel that one is a sitting duck for a repetitive sales pitch. Enough already!

PROS (1) This book led me to question things I never thought to question, but should have; for example, the sentence "We need to gain market share" (read: we need to take some market share from a competitor). (2) The book serves as a great reminder where to put one's priorities. Beyond integrity and personal satisfaction (which is, after all, why we live life), for instance, the author quotes the CEO of Southwest Airlines, who reminds us, "Market share has nothing to do with profitability. Market share says we just want to be big; we don't care if we make money doing it. To get an additional 5 percent of the market, some companies increased their costs by 25 percent." (3) A balanced approach to many issues; I respect an author who gives both sides of the story or both pros and cons to an approach. (4) The book uses examples with which everyday consumers and readers will be familiar; for instance, a grocery store chain that pioneered the reservation of parking spaces for pregnant customers, and the office supply chain which rearranged its stores to steer its customers to the right technology for what they needed (I believe that's Office Depot).

(A note on the rating: The lack of half-stars on the rating scale didn't give me a good option for an accurate rating. At the time of this review I have only given 5 stars to one book, and not many four-star reviews, either. This book is above average. If I could have given a rating on a scale from one to ten, I would have given it a 7.)

The author makes a bold statement in Chapter 3: "Does the last chapter mean there's no place for salespeople anymore? Not at all---but it does mean that some businesses don't need a sales force if their marketing is properly effective." Bravo!

The recipient of the book ordered expressed gratitude in the quality of the book received.

I was particularly impressed with the Random House dictionary. I have looked through many other dictionaries that claim to be comprehensive, but none compare with the amount and type of words defined in your product. I based my purchase on a comparison with my husband's "old" Random House College Dictionary that he received in 1968 before enrolling in college. It has been the best reference work over the years, and this new one is even more comprehensive, yet in a reasonable size. I would recommend it for anyone heading to college or with an interest in words!!

My dictionary was 12 yrs. old and didn't contain some of the modern words in use today. So I figured that a new dictionary was in order. My old one was the same as this one and was perfectly satisfactory, so I stayed with the same kind. This dictionary would be good for students or for anyone out of school.
Remember: Update your dictionary occasionally!!!!! Many words are added every year so stay modern.

I wanted to give my niece, newly graduated from high school and on her way to college, a present, and decided on a college size dictionary. I found about 6 or 7 at the bookstore and spent some time reading each of them. I ended up choosing the Random House Webster College Dictionary. There were several features of this dictionary that I liked. It was easy on the eye: there was a little space between entries, which made words easier to find, and there was a minimum of abbreviations and symbols. Etymologies are placed at the end of an entry, rather than at the beginning. That means that what you see first are the definitions, not a line or two of technical information that most people don't read anyway. When a word has more than one meaning, the different senses are numbered 1,2,3...etc. I found this clearer and less confusing to the eye than 1a,b,c or circles and squares to categorize the various senses. I also liked that Random House lists the most common meanings first. Finally, and maybe most important, people look up words in a dictionary most often to find out what they mean. So any dictionary rises or falls on the quality of its definitions. With Random House, I found the definitions clear, straight forward and easy to read.
I would have given this dictionary five stars, but I found the paper quality, which looks a little like newsprint, to be less than top quality and likely to turn color with age. All in all, however, this was the one I liked the best.
As an added tip, you might want to check out the Random House thesausus, which I also gave my niece to complement the dictionary. It was an even clearer winner over its competition, in my mind, than the dictionary.

I have been using the Random House College dictionary since I received it as a gift in 1981. I found these reviews while I was looking for a newer edition. I have my original Random House College Dictionary(that's what it says on the dust jacket and the cover) sitting here on my desk, in its original RED dust jacket, although the rest of the book is falling to pieces from use. I really wonder about all this confusion. I chose this dictionary as a desired gift because of its superior, clear definitions and wonderfully organized entries, which put the etymological references right at the end where we educated folks like to find them. My final decision as to which dictionary to buy rested on the full definition given of the word "megalomania," which all the others merely listed as a psychiatric condition. I am thrilled to hear that the terminology of all the latest technological advances and vernacular language are included in the most recent edition. I will most certainly be picking up a copy.

When someone sent me a copy of this book a year ago, I thought it was going to be light reading for a technologist's coffee table. Then I started to read it. This book truly runs the gamut of all the issues that customer service contact centers face today. The book provides a great introduction to contact centers, their technology and both the business and people issues that contact centers face in the 21st century.
People complain with increasing frequency about poor customer service. With great dissatisfaction about call center jobs moving overseas, and service suffering, this book examines all those issues and each chapter gives a list of helpful steps to take to overcome all the obstacles to good customer service.
This is a must read if you need to know about these issues or are working in any part of this exploding industry and need to do your job better.

The Real-Time Contact Center is easy to read, clearly based on real-world experience, and cutting-edge.

My initial intention when purchasing this book was as a reference for my Call Center Management Certification classes, but I found myself turning to it on a regular basis for practical advice on the challenges I face on a day-to-day basis in my Contact Center Operations career.

Donna Fluss has written a book that should be in the Library of every Contact Center. She offers a fun, practical, and leading-edge approach to the dynamic task of capitalizing on the strength of your human resources, operational processes, and targeted technology to achieve uncompromised Customer Service, Customer Loyalty, and Operational Efficiencies.

I consistently refer to her guidance when faced with the inevitable challenge of improving efficiency and productivity, while increasing revenue generating opportunities.

I recommend that you purchase the Real-Time Contact Center if you work at any level of a Contact Center. It will shed bright-light and clarity on the purpose of the Contact Center in the organization as a whole.

Corinne Valcourt
Director, J. Jill Contact Center Operations

This is a superb book offering an overview of how to engage with customers in real-time along with all the ins and outs of the contact center. It's a one-stop resource and I keep it on my desk as a handy reference. Every person involved in the biz needs to have it in their library - makes a great gift for your staff as well.
Debora Glennon, Enterprise Multimedia Applications Marketing

I have been either an executive or consultant in the call center industry for the last 10 years. My area of expertise is increasing sales performance. After reading various books, and periodicals, I unequivocally find this the best resource on the market. Ms. Fluss covers all the bases of how to transform your call center...or dramatically increase its sales and service performance. Her writing style is entertaining, and the checklists at the end of each chapter provide a road map for the transformation. This book should be mandatory reading for all call center executives and managers. I think 10 years from now the term call center will no longer exist, and the term real-time contact center will take its place. If you want to be on that train to the future...this is a must read.

This book clearly outlines the strategy to turn your contact center into a corporate asset. The writing is concise, the illustrations are many and useful. This book is stuffed with ROI models, strategy checklists, vendor lists, cost analysis and information you just can't find anywhere else.

Read it before you competitors do!

Guy Jones
President, Island Data Corp.

This is for anyone who has ever fallen in love with this wonderful city, that is any who has ever, however briefly, been there.

The format is, as it is for all the "Then and Now" series to show vintage photographs paired with modern shots of the same view. The captions describe the scenes, giving short historical backgrounds. Anyone who has ever spent any time in the city will recognize some of the modern views and will probably find themselves interested in the vintage shots giving the history of the scene. Those who are planning a return visit just might want to slip this slim book into their luggage to take sightseeing. It also just might make a welcome reference for anyone reading about the old days in the City or watching an old film set there.

Lovely to look at and reasonably informative. Will be most enjoyed by fans of San Francisco. I can't see midwesterners enjoying this book. But if you live in or have visited the city by the bay this may be the book for you.

I received the book as a gift vut I would gladly paid for it.

This book is wonderful. A must have whether you live in the Bay Area or have visited here. Worth every penny.

These are a great series of books, I own each of my Favorite cities in the US. Seattle, Portland, and San Francisco. It is really cool to see old pictures of the cities compared to current pictures.

I'm not using "conservative" in the current political sense, obviously. Everybody knows that John McCain has less than a snowball's chance in Gomorrah of winning in SF. I using the term conservative in its root meaning, something like "saving what was valued in the past." Preservation and conservation have the same Latin root. San Francisco has conserved more of its past than any western American city, and I could make a case, I think, for its preservation of more old-fashioned city life even than Boston or Savannah.

Except for the tiny downtown financial district, San Francisco "looks" old. The vast majority of houses, churches, and schools were built in late Victorian styles and have been lovingly restored in the same styles. Even the relatively "new" streets of the Sunset are old-fashioned now, predominantly in modest Art Deco style of the 30s and 40s. And it should be no surprise that ATT baseball park is a booking success, since it's strikingly old-style brick in construction, with a street car stop at the front gate.

San Francisco is a bastion of old-fashioned independent mom 'n pop businesses. There are thriving corner groceries and open-air once-a-week markets: independent restaurants ranging from very cheap to ultra expensive, but hardly any chain restaurants in the neighborhoods. The big chain grocery stores like Albertson's struggle to stay open in competition with locally owned stores like Andronico's, which has six stores around the whole Bay Area. There are more independent fitness centers and gyms in the neighborhoods; 24-hour fat farms are not the norm in SF. There are no malls that would be recognizable to most Americans in downtown or neighborhood San Francisco. The only malls - and very small they are by US norms - are on the suburban fringes.

Even Boston is cut up by freeways today, though the traffic is no better managed than when I lived there in the early '60s. Seattle is sliced in half by its ineeffective central freeway. San Francisco is the place that blocked freeway construction in the late '60s. Several freeways have been demolished in SF in the last ten years! Streets in SF are narrow and parking is tough, but a measure to build more parking lots was recently defeated at the polls, and any attempt to chop wider streets through SF would meet with armed resistance.

Baseball is the number one sport in SF. The fans of the football team pour in from the 'burbs to the hideous modernistic but crumbling stadium just at the edge of the city. The basketball team plays in Oakland. Any town where baseball rules has got to be considered conservative!

People in SF are conservative dressers, especially by California standards. I know women who live in LA, who carry clothes they consider drab to SF when they visit, so that they will not stick out like the inflamed rear view of a peacock's tail. One never sees "his and hers" outfits on the streets, especially not pastels. Men wear less bling per capita in SF than in Omaha. A neck chain and an open shirt would get you sneered out of polite society in SF.

Sweet old-fashioned window boxes are everywhere in SF. Street tree plantings are lovingly maintained. Open space is all-important to San Franciscans, and it's by stubborn resistance to development than SF has preserved more open space (finangling the take-over of decommissioned army, coast guard, and navy bases) than any comparably populated region of the USA. Nature is inherently conservative.

The half-mile strip of upper Haight Street, which gets the attention of the "screaming heads" on TV and radio, is not populated by San Franciscans. It's the runaway and stumble-away refuge of the discontented - the "poor abused confused missused" - of all the dysfunctional "conservative" families and communities from Modesto to Miami. They come to SF to enjoy the true conservative values of privacy, tolerance, and neighborhood friendliness.

Are you a coach or lawyer struggling to attract the right clients in these difficult economic times? "Seal the Deal!" by Suzi Pomerantz is a tremendous resource to help you focus all of your networking, marketing and sales initiatives.

I'm a consulting psychologist and executive coach in the San Francisco, California Bay Area specializing in helping companies and law firms assess, select, coach and retain emotionally intelligent leaders and lawyers. A lot of my marketing efforts have been more passive (article writing, website, media interviews etc.). "Seal the Deal" got me to change my mindset to spend a lot more effort in these tumultuous times on sales.

I love Suzi's coach approach to relentlessy set up appointments with potential clients. I am also fully supportive of her high level of professionalism regarding having the confidence to be appropriately paid for your consulting and coaching services and not offering free "sample sessions".

I have been recommending "Seal the Deal!" to many of my executive coaching and leadership development clients. My clients also report that Suzi's sage advice is helping them achieve higher levels of success.

"Seal the Deal!" is the perfect antidote to feeling stressed out about the economy and focusing your energy more productively on getting new business. Suzi's voice goes with me now whenever I make a sales call!

Dr. Maynard Brusman
Consulting Psychologist & Leadership Coach
Trusted Advisor to Law Firm Partners

This book would have been really helpful early on in my career, but it's never too late to change mindsets about growing our businesses. Pomerantz has captured a unique style of conveying this extremely helpful business building advice - through teleclass format and conversation. I felt like I was in the room too, with questions waiting to be answered. What a great study. I highly recommend this as the text book for building business from the ground up. In other words, do it right the first time.
Lee Smith
Seattle, Washington
Co-Author of Legacy Leadership: The Leader's Guide to Lasting Greatness

This book has translated into a complete mindset shift for me!
As soon as I had finished it, I wondered who to call. I picked up the phone to call a lead I thought I had lost 6 months ago. Thirty minutes later I had a deal!!! I would never have thought of calling that person again prior to reading Suzi's book.

What worked very well for me?
It is specific to consultants and coaches (I am a coach).
I can very easily see myself in situation and therefore the format of a teleclass transcript worked very well for me. To give you an example, one morning when reading in the metro I caught myself answering to Jeremy (one of the participants of the teleclass in the book) that Suzi had given him the answer to his question two pages before....
The advices she is giving are very practical and hands on.
France could certainly use a french translation.
Thank you so much Suzi, you made a difference to my business.

This book is written specifically by a coach for life/business coaches and mental health therapists. It is so well written with details and techniques to support the actual sale when seeking new clients. As a coach, I see that Ms Pomerantz knows exactly what I need to have the courage and fortitude to make the calls I need to make to have the meetings I need to have in order to secure the clients I need for my business. I also appreciate the sample scripts and the worksheets provided to support me in designing my own scripts and process for 'sealing the deals'!!

Entrepreneurs looking for a way to differentiate themselves in an overcrowded marketplace have a new handbook, and it's needed by the many service professionals who soon realize that substantial industry expertise and impressive talent are simply not enough.

In Seal the Deal, Suzi Pomerantz takes talented entrepreneurs behind the business-building curtain and gives them a formula for six-figure success. By teaching the reader how to use marketing, sales and networking in strategic concert, and how to weave individual success strategies into a comprehensive, proven success formula, Seal the Deal empowers entrepreneurs with a logical and manageable system for substantial growth.

Jennifer Kalita The Home Office Parent: Raising Kids and Profits Under One Roof

Lee Salz in his book Soar Despite Your Dodo Sales Manager hits the selling nail right on the head! With a clear writing style that speaks directly, and expertly, to the reader, and plenty of graphics and visual aids to augment his points, Lee details in no uncertain terms what today's sale professionals need to know: how to win at this lonely, challenging profession even when your boss does little or nothing to help you, or even keeps getting in your way. This book will help you sell!

All of us who have been in sales can appreciate this book. My sales career started at 15 when I sold Fuller Brush door to door and I progressed through the years to work in telemarketing and sell life insurance. I think the Peter Principle, that you rise until you reach your level of incompetence, is proven out in sales. Great sales people don't always make great sales managers. Anyone who has seen the TV show The Office can appreciate that. I used to have a manager who used to say "just sell, sell sell." Or another who said "just keep telling your story to anyone who will listen." What I like about this book is that Lee Salz promotes a system. You have a methodology to follow. I believe if you want to be successful then you should model successful people. That is what I teach my clients who are professionals and consultants who can't find enough clients. This is a great sales read. This is proven stuff that really works.-- Henry DeVries, author of Client Seduction and the upcoming Pain Killer Marketing and the founder of the New Client Marketing Institute

Pain Killer Marketing: How to Turn Customer Pain into Market Gain

Dodo notes on how this book is both painfully true and insightful;

1) Too many (dodo) sales managers and (dodo) companies give reps neither the training nor the individual coaching they need to succeed.

2) Too many reps blame their lack of success on these dodo managers.

3) Reps develop dodo brains when they won't accept responsibility for their own success and get the skills and brainpower they need to make more money.

Lee Salz's book is meant to keep you from selling extinction. While most of us could use some serious sales training, if you'll just make the initial investment in this book, it'd be a great way to improve performance - in spite of the dodo managers flocking around your career.

When will you realize that you have to adjust to the corporate lack of support for your success?

Your first adjustment is to read, act on the advice of this book, then take flight over the heads of dead and dying dodo reps and managers who are ground bound by their weak, extinct thinking.

Get going, get growing, now.

"I've read dozens and dozens of books on effective selling. I've attended numerous sales training programs. What Lee Salz has done is take the best ideas related to effective selling, combined them with new and creative techniques, and using his own extensive experience, crafted an exceptional book that is a must read for anyone in sales. Sales Dodo will have you looking at the selling process in a new way, whether you are a salesperson or someone who manages salespeople. My only question is...Lee, where were you 20 years ago when I started my career? If I had read your book then, I would have eliminated a ton of mistakes and my income would have been a lot higher!"

Sam Richter
President
James J. Hill Reference Library
Author
Take the Cold Out of Cold Calling

I wish this book wasn't necessary, but it is. Too many sales managers are incapable of giving you the guidance and direction you need to be successful in your sales career.

So, as Lee Salz so vividly points out in his book, you have to take personal responsibility for your own success. The author provides you with an excellent framework on which to build your own sales process which includes:

* Crafting a clear picture of your ideal client.
* Understanding how decision makers buy.
* What it takes to stand out from the crowd.
* How to navigate through a complex decision process.
* What to do if you get stuck.

If your dodo sales manager isn't giving you the help you need, check out this book. Salz fills in the gap and gets you back in control of your career.

Jill Konrath, author of Selling to Big Companies

If you are serious about sales then this book belongs in your library. I found the information about LinkedIn especially useful.

I just finished reading, and before I even finished I had success. Will recommend to anyone who wants to increase networking skills and research ability for projects, clients or prospects. This will be a powerful tool for many different levels of education.

After conducting an audio interview with the author, I've used his suggestions multiple times. Most recently, it led to me getting called back for a second meeting about what could be a large piece of business. The tactics work!

I work with insurance and investment products. I am relatively new to this industry. My biggest hangup beginning in this industry was that I didn't know what resources were all available to me and how to utilize them. I constantly felt like I was working inefficiently and ineffectively.

Then I fell on this book. In all honesty, I am not sure how one person, Sam Richter, could acquire so much knowledge and insight on so many different online sources.

Simply put: I know how to utilize professional databases that would otherwise cost me $4000 and $5000, and now use them virtually for free (and fully legal). I strategically use online networking sites, and do so very effectively. I search in Google and Yahoo differently than I used now that I know how they are set up. Amongst dozens of other options he presents.

It is set up clearly, has easily summarized chapters, the quicktips are summarized in the back of book and indexed. . . overall it is a fantastic source that I am grateful to have in my arsenal.

I have been reading sales and prospecting books for 25 years, and this book is in the handful that I have ever recommended to other people that sell for a living. Sam Richter's book describes in specific detail how to use free Internet resources to find out every relevant, timely and sales oriented detail imaginable about every prospect you want to do business with. In your first cold call to that prospect you will know more about the prospect's business problem--and how your product or service can specifically solve that problem--than any other sales person that has ever called that prospect before.