Services Books
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A belated discoveryReview Date: 2005-06-25
What's That Pig OutdoorsReview Date: 2004-11-29
About being Deaf by someone who is Deaf.Review Date: 2002-01-01
Just an Amazing Read of Determination & Joy in LivingReview Date: 2005-10-27
He achieved more than most hearing, having accumulated great English language skills. He demonstrates with the rare book written about deafness from a deaf author. His title is fascinating, since it is from story regarding his five-year old son and the nuances lipreading has trouble discerning.
Yes, improvements have happened and will continue with behavioral psychology and deafness, but here the spirit of the human inside is spoken of, something that no program can really guarantee success, but determination, help and support will aid.
This marvelous memoir contributes much to this cause. It is a most wonderful read for all interested in what a deaf person in a hearing world might be going through, especially the emotional strains deafness brings with it. Much to be gleaned here.
About being Deaf by someone who is Deaf.Review Date: 2002-01-01

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Good message, but would benefit from an editorReview Date: 2007-07-26
I did find the book tiresome to follow for a number of reasons including White's wordy, informal writing style, and his frequent reliance on quoting cryptic poetry.
I don't know if this has been recently corrected, but the copy I got looked like a draft: page numbers show as XX in the table of contents; numerous sections of the book simply have a section title and the words [to come] underneath; where graphics are supposed to be has [insert graphic here]; improper margins - the text seems to run off the page in places; and is full of typographic errors.
Grab a pen - you're going to want to take notes!Review Date: 2006-09-20
Normal's not only unhealthy - it can kill youReview Date: 2001-03-17
What a trip to takeReview Date: 2002-12-05
author is a testament to his wordsReview Date: 2001-03-14

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Great advice, written very well.Review Date: 2007-02-24
If your looking for a book that can give you ideas on how to get your business back on track, this book is certainly worth the look.
Great Job Phillip!!
Willie's WayReview Date: 2005-11-15
Don't Forget the Internal Customers!Review Date: 2005-10-21
Phillip Van Hooser also mentioned the "internal customers". Internal customers are the company's employees. So often, in my opinion, companies think about ways to serve better their customers but hardly ever envision trying to serve better their employees. However, employees are critical to customer satisfaction! So Thanks Phillip for pointing out this so often forgotten fact!
Touchdown! - Give Him Six!Review Date: 2005-09-29
Uncommon CommonsenseReview Date: 2005-09-22

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Telling it like it isReview Date: 2008-10-17
My only negative comment would be that she references her website often but the resources are not there.
I would encourage anyone involved in HIV projects to read this book. It has just the right balance of facts and human stories without being depressing. It tells it like it is.
Funny & InterestingReview Date: 2008-08-13
Definitely worth reading, because as the quote goes:
Every great cause begins as a movement, becomes a business, and eventually degenerates into a racket.
Genuinely enjoy getting the facts straightReview Date: 2008-06-19
Great science meets great journalismReview Date: 2008-06-23
This is one of the few books I've read that actually lives up to its jacket blurbs. One author describes it as not only a work of science, but also a page-turner. And indeed it is. Pisani holds a Ph.D. in epidemiology, and you can tell from reading The Wisdom of Whores that she has the chops to do serious data analysis. It's data analysis in the service of a practical end, namely figuring out the most efficient ways to stop AIDS. Pisani has been on the ground interviewing prostitutes and junkies for a couple decades now, so she's learned a bit about how the disease actually spreads.
Part of the answer is just common sense: HIV spreads when an infected person's blood comes in contact with an uninfected person's blood. When heroin users share needles, the risk of HIV's spreading rises. Unprotected sex is riskier than protected sex. Unlubricated sex is riskier than lubricated sex, because the risk of causing tears is higher. Uncircumcised men are at higher risk than circumcised men. Prostitutes and their johns are at higher risk than non-prostitutes, because they have more partners.
This much should be common sense; the fact that this common sense often doesn't translate into policy is where the "bureaucrats" in the subtitle come in. The Bush administration and many other nations have changed the conversation: we don't talk about the actual mechanics of sex and drug use, in part because prostitutes and drug users are considered wicked, and it helps no politicians to aid the wicked. From a public-health perspective, most of our effort ought to be focused on the populations that are most at risk: addicts, gay people, and prostitutes. But that doesn't sell. What sells is to talk about "neutral" topics: pretend that consumers of prostitution come home to their innocent wives and unwittingly give them the disease, which then spreads to their kids. When you frame the issue as "AIDS hits everyone," surely you can get votes. Likewise with international aid: if you tell your voters that "poverty and gender disparities" cause AIDS, you can sidestep the icky topics of sex and heroin injection.
Once the money flows, there's a great risk of corruption and waste. Fortunately, Pisani tells us, there are a lot of people on the receiving end of that money who are really trying to do right by the world's taxpayers. And there are organizations like the Bill and Melinda Gates Foundation that seem to disburse funds more efficiently and measure programs' effectiveness better than a lot of governments do. And the governments are learning from their mistakes, in no small part because the epidemiologists on the ground are pushing back on them. Pisani never takes the step that a lot of libertarian fanatics do, namely jumping from the observation that foreign aid can be wasteful to the conclusion that all foreign aid should end. That's because Pisani isn't a libertarian fanatic. She's a hardworking, nose-in-the-details scientist who, like a good disciple of Herb Simon, tries to assume as little as she can before she starts gathering data.
Indeed, the big takeaway from The Wisdom of Whores is that reality is complicated, and that the only way to actually help solve the AIDS epidemic is to dig into the details and be honest about how the disease actually spreads. Don't let ideology, for instance, blind you to the virtues of free condom distribution. Don't let ideology stop needle-exchange programs. At the same time, don't let ideology convince you that needle-exchange programs always work: look at the data first. This book is what happens when a truly scientific worldview merges with the passion of an activist.
books don't get better than thisReview Date: 2008-06-25
The other reviews cover the topic well: she's a great writer, a person who really cares about people and not just people who are like her, a scientist who can understand numbers and make them make sense to others. She has a wide-reaching understanding of how AIDS is transmitted, and how that transmission is partly biologically determined and partly culturally determined. And she can convey that complex and detailed understanding in a simple way. Repeatedly, so if you miss it the first time, you get a lot of additional chances. And with hilariously shocking illustrative stories, so there's no remote chance of boredom ever setting in.
I know there's no way she's going to slog through bureaucracy for a second cause -- that would be unfair to ask of anyone. But I hope global warming/climate change/peak oil/etc. gets someone half as brilliant as Pisani. Hopefully several someones.

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Poignant ReadReview Date: 2005-06-24
A Life of Worth.Review Date: 2005-06-19
Through the author's autobiography we see an unlikely sequence of events. The first of these is the brutal horror of severe and prolonged child abuse. Amazingly, this did not turn the young Paul Peck against society. But what sets this true story apart from most other abusive situations was the sense of humility he developed on reaching adulthood. This was intertwinded with an innate spirituality: a deep love for God and his fellow-man. His intuitive belief in spiritual healing led him to accept Christian Science almost as soon as he heard of it.
While he was highly successful in helping others, he was not spared from carrying a heavy cross in his personal life. This included a difficult marriage, estrangement from his children, and forced separation from the Church he so dearly loved. Much of this was due to his sexual orientation.
"Worth The Room" explains how the author worked through these challenges.
I highly recommend "Worth The Room," not only to those looking into different expressions of spiritual practice; it is especially helpful for those facing seemingly impossible obstacles in their own experience.
Bruce Stores is author of "CHRISTIAN SCIENCE: It's Encounter With Lesbian/Gay America." iUniverse Inc., 2004
Worth The Room is Worth The Read!Review Date: 2005-06-09
While reading the book, it drove home the philosophy that life is all about choices. We all have the power to change, no matter what our past experiences. In life, there are times when the challenges we face are enormous, but we are the ones that decide upon the choices we make. Paul Lachlan Peck had to make choices; and the choices he made led him to success.
The book also reinforced the point that there is always someone is worse off than oneself. If you find that you're feeling sorry for yourself, or if you find yourself overwhelmed, read this book. Paul's childhood was one, which I hope many of us did not have to endure. His life was full of challenges in his work, in his family life, and with his own gender identity. Paul's story is an inspiration, one in which he overcame many challenges, and went on in life to help others lead a more rewarding life.
I found myself still thinking about the book even when I was not reading it. It kept my interest and drew me to keep reading. You may find that some of the ideas in the book will challenge your own thinking.
Reverend Paul Lachlan Peck certainly is "worth the room" he takes up on this earth. He is a man who has given back to others more that he ever had! Truly an inspiring book that I heartily recommend
Worth The RoomReview Date: 2005-03-23
Worth moved this reader to tears with each turned page. The child abuse, although painful, found balance in moments of great triumph. Exhilarating conquests of normal and paranormal quests are woven into the fabric of Paul's life experience.
A remarkable spiritual journeyReview Date: 2005-03-15
What does make the whole stand out so remarkably to my reading, however, is the psychical and spiritual dimension of the author's life. Skeptics may attribute the psychic phenomena that Peck describes to delusional impulses caused by the traumas he suffered, but it would take an especially hardened skeptic to attempt to refute in this manner all of the evidences Peck brings forth to the contrary. On the other hand, those who are more open to considering the possibilities of psychic communication and healing will find much here to encourage their own spiritual exploration of the same. And those who are firmly convinced of their reality will find many causes for joy and greater faith among the many episodes recounted in this volume, as well as a challenge to discover what more comfort and healing we as human beings can bring to one another.

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Fast shipping.Review Date: 2008-09-23
Necessary book for practice.Review Date: 2007-05-11
Great Book!Review Date: 2007-04-14
At arm's reachReview Date: 2007-03-21
2007 Intravenous Medications: A Handbook for Nurses and Health Professionals (Intravenous Medications)Review Date: 2007-02-18

Ooka the JudgeReview Date: 2004-11-15
The good decision of the Judge OoakReview Date: 2003-01-21
1. Should he punish a man for stealing a smell?
2. Order a barber to give an ox a shave?
3. Call in a willow tree as a witness to a crime?
One day there was a very poor student that could only afford plain rice to eat and a small apartment, which was above a tempura shop. One of the days he was eating his plain rice he smelled the food when the owners caught him. He demanded monies for stealing a smell. They went to court and you will have to read the book to find out what happened next!
Two men walked into the court room who were arguing over a contract. If the barber would give haircuts to the worker and his helper in return for all the wood the worker's ox brought in.
The Judge is faced with a tuff descion if this one man is guilty, he pleads that he never has been to the place they accused him of going. to be continued
The good choses and the bad chosesReview Date: 2003-01-21
One day they went to court to settle an argument they barber said he would give a free shave to him and his helper if he gives all the wood that his oxs brings and then that also means the cart but then the worker said he gave him a shave but not his helper but then the barber said he did then the worker said no the ox is my helper and the judge ordered the barber to shave the ox or no deal so then the barber had to shave the ox or no wood.
There was a man and there was a big crime and they new he was guilty and he pleeded he never had been there so then the plantiff said lets postpone a week to bring the willow tree in for a witness the the defendent said it was inpossible because the tree was on the cliff it would fall in the river if cut then at that moment they clearly shown he was guilty he had been there before and had committed the crime.
The good choses and the bad chosesReview Date: 2003-01-21
One day they went to court to settle an argument they barber said he would give a free shave to him and his helper if he gives all the wood that his oxs brings and then that also means the cart but then the worker said he gave him a shave but not his helper but then the barber said he did then the worker said no the ox is my helper and the judge ordered the barber to shave the ox or no deal so then the barber had to shave the ox or no wood.
There was a man and there was a big crime and they new he was guilty and he pleeded he never had been there so then the plantiff said lets postpone a week to bring the willow tree in for a witness the the defendent said it was inpossible because the tree was on the cliff it would fall in the river if cut then at that moment they clearly shown he was guilty he had been there before and had committedthe crime.
A Great Book for Young KidsReview Date: 1999-01-29

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It offers an excellent startegic plan to improve businessesReview Date: 2002-05-18
John opened my eyes about an essential concept: How to satisfy my customers. In addition, I used the action plan (offered in the book) in my business, and it worked!
This book is A SUCCESS!
A Big Business WeaponReview Date: 2001-05-08
The book is a fresh bath of common sense. It combines advanced strategic thinking on how to turn your customers into (as some author says) "raving fans". It also covers hundreds of tactical ideas, from planning to implementation, from hiring the right people to managing the creation of a true customer-centered culture.
I'm not afraid to say this is the very best book on customer service I've read in my life. You can't go wrong with it. John Tschohl is, in fact, the customer service guru!
Just 3 words for you: buy it now.
CUSTOMERS FOREVERReview Date: 2001-04-15
Tschohl's approaches service as a proffit-making tool. Chapter one includes a powerful and pragmatic system to measure what poor service is costing you. You won't believe it.
By all means, have your full executive team read this book.
The Guru Speaks!Review Date: 2000-09-18
Achieving Excellence Through Customer ServiceReview Date: 2000-03-14

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Excellent bookReview Date: 2006-04-23
one of the best book for sysadmin , network admin and Datacenter adminReview Date: 2006-07-12
Thanks
Amitabh Talukdar
Unix System Administrator
Cisco Systems
BEST BUY.Review Date: 2006-04-23
I strongly recommend having this as a quick reference guide as every single topic has been taken up and discussed with utmost simplicity. You don't have to be a Rocket Scientist to grasp logics of the topics. 100% value for my money.
Thanks again for coming up with this wonderful work of its kind on such a topic.
A book must refer by every Sys Admin.Review Date: 2006-01-30
This book is an asset for Data center managers or Systems Administrators also can be used from Academic point of view by Computer informations systems students.
Anitha Lingala
Fantastic book. Review Date: 2006-01-20

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An important book for all women of all ages to own.Review Date: 1999-03-31
An invaluable resource for women of all ages!Review Date: 1998-02-03
Inspiring with lots of practical adviceReview Date: 1998-01-22
An important book for all women of all ages to own.Review Date: 1999-03-31
If only this book had been available when my husband died!Review Date: 1998-02-03
Related Subjects: Litigation Medical Law Practice Support Lawyers and Law Firms Intellectual Property Court Reporters Paralegal Services Dispute Resolution Expert Witnesses Practice Management
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I can say this because I have only a little more hearing than Kisor -- and for the same reason, meningitis at the age of 3. I am ten years older than he but remember well some of the stages he describes so accurately and honestly. Like him, I was lucky in my early teachers and in being kept away from schools for the deaf.
It does need to be said that cognitive psychologists and students of child language have learned a great deal about child language development since Kisor and I were children and even since his book was published in 1991. Their progress dates from Noam Chomsky's destruction of behaviorist notions of language almost 50 years ago. I hope very much that things have changed significantly in the education of the deaf and severely hearing-impaired.
With luck, students will recognize that Kisor is describing a bygone era. But it is an era that was and is still well worth describing.