Services Books

This is a great first book in stocks. Before reading this book I didn't know what questions to ask or where to begin investing in the stock market. I especially like this book's ground up approach
1) providing motivation to invest
2) defining stock jargon
3) introducing professional tools and resources

The rest of the book introduces investing strategy, stock analysis, economic trends, and many many other details. I like how the author doesn't seem to be pushing an agenda, but just introducing the tools to be used by both aggressive and conservative investors.

This was my first "stock" book I bought. I was not disappointed. The book gave me some excellent suggestions on how to pick stocks. Author stressed on doing fundamental analyses before choosing any stock. The language and format of the book is very user friendly. I, however, dont agree with the rapid screening method given in the book. I tried to apply that method to more than a dozen stocks ranked by Zack's at #1, But the method rejected them all!. Either the Zack's are not doing good job or there is something wrong with the method. Overall the book is an excellent resource for beginners and intermediate investors.

I was a novice to the financial markets before I read this book. I have successfully used the ideas and principles in this book to improve my investment criteria, and feel much more confident about success in the stock market.

This book provides information about technical and fundametal analysis.It is written in a clear way. I would recommend this book to my friends.

This book is tremendous! It is a very easy read and provides great insight into investing in the stock market. I highly recommend this book for anyone who is interested in the stock market but does not have a lot of stock picking experience.

I was Sara in a production of this play. However, that is not the only reason that I love it. I first read the play for a women playwrights class that I was in, and I instantly fell in love with it. My director described it best when she said "I read the last page, gasped, then went straight back to the beginning and read it again." I feel that way every time I re-read the script. After speaking these words for months of rehearsals and performances, I still gasp. Diana Son herself said it best when she said that it isn't a play about homosexuality or violence. It's a play about love. I think it's a play about humanity. But most of all, it's a play about taking chances and finding out who you really are no matter what that means.

I might be in a minority, but I don't have any problem with the parallel time line device. The structure makes it easy to give physical cues to separate the elements, and the story unfolds evenly between the stories, so you aren't left with gaps or redundancies.

Possible challenges in a couple scene changes, mainly costume/makeup, but a good director will find a way.

Diano Son captures this touching store told in scenes that jump from present to past. Every other scene tells the present and past of two women who fall in love without the knowledge of their sexuality. When one is beat and injured by a madman in the city, they must confront their families with their sexuality. One, too unstable to be on her own, needs the other. The story is touching, melodic and wonderful.

Diano Son captures this touching store told in scenes that jump from present to past. Every other scene tells the present and past of two women who fall in love without the knowledge of their sexuality. When one is beat and injured by a madman in the city, they must confront their families with their sexuality. One, too unstable to be on her own, needs the other. The story is touching, melodic and wonderful.

This is an excelent exploration of love and what constitutes it, and a painful reminder of hate--specifically homophobia. The message here is one worth hearing, and the telling of it is skilled and a pleasure to read. Highly Recommended.

Dick Lee has done it again - distilled years of consulting experience into a practical guidebook that will assure the success of virtually any CRM project. Don't expect the usual consultant's mindless assortment of silver-bullet checklists though. These projects still take work. I will say that if you diligently follow the steps clearly outlined in Strategic CRM, Dick Lee's complete CRM implementation manual, your customers will be better off for it!

...

Dick Lee's "Strategic CRM" is a cut above other CRM books for a simple reason: instead of grand theories, it offers practical, field-tested advice for making CRM really work. Dick does a great job boiling down years of experience into a useable planning guide. If you're serious about CRM, this book is a great investment that will help you avoid the obstacles that have derailed many CRM projects.

Dick Lee's latest editorial undertaking - Strategic CRM - is rich in personal experience and implementation strategies and rewarding in potential CRM results. A four-step process manual to be read with pen in hand, Lee makes you think - and think again. Exhaustingly exhilarating, Strategic CRM is a win-win opportunity for both you and your customers. You Betcha!

Carol Parenzan Smalley, CRMGuru.com

Leave it to Dick Lee to observe that the only result of down'n'dirty Customer Relationship Management implementations is to get down and dirty. His trademark common-sense approach which made the first version so indispensable is sharper than ever in 2.0.

Lee's distilled his earlier work here. The book completely updates his four-step method -- Developing Customer-Centric Strategies, Redesigning Workflow, Re-engineering Work Processes and Supporting With Technology -- and presents it between two covers for ease of use.

Lee's the ideal guide for companies already convinced of the need for CRM, but who need highly practical step-by-step guidance. He dispenses with high-flying jargon and theoretical musings in favor of showing what CRM looks like on the ground. How should you structure team leadership, identify the market cycle for each customer group or map current data flows? What size conference room should you book for a certain team meeting, how much time should it take and how many flip charts and markers will you need? Lee gives you the benefit of his vast experience in answering such questions which you probably didn't even think to ask. His painstaking visual representations of old vs. new sales proposal cycles, proposal resolutions, customer service flows, etc. are definitive, to make them any simpler he'd have had to do them in crayon.

Battle scars are all over the book. On "Change Management" he says "There are two aspects of change management critical to the success of CRM implementations: Leadership and firefighting. The more you have of #1, the less you'll need of #2." Here's a man who's seen more unnecessary firefighting than he cares to remember. He's learned that the best way to impart the information that needs to be imparted is to use the old threefold approach: Tell 'em what you're gonna tell 'em, tell 'em, then tell 'em what you just told 'em. From setting a baseline to beta and launch he walks you step-by-step through what needs to happen when; a seeing-eye dog doesn't provide better guidance than this.

This is an implementation manual in the most literal sense of the term, a book to have open on the desk while you implement CRM.

David Sims, owner of business freelance and copywriting house David Sims Writing writes regularly for CRMGuru.com and CRM magazine among other publications.

Dick Lee rightfully points out that technology is a valuable tool, but it's only as good as the strategies, workflow and work processes it supports. This concise manual is a must read for anyone considering or already involved in CRM implementation. The advice he gives is immediately applicable.

This book is an excellent resource for students as well as others who want to know the ins and outs of the federal hiring process. From networking to resume writing, this comprehensive guide tells you all the steps you will need to know in order to obtain a federal job. If you want to gain valuable knowledge about government programs and become more effective in your job search, this book is for you! Learn from the real experts, Kathy and Emily Troutman!

Let's face it, the federal hiring process can be quite complicated and arduous. Even if you are highly qualified, obtaining a federal job can be extremely difficult if you are unfamiliar with the requirements of the government. As a graduate student of public administration, I was confident that I had suitable knowledge and skills to land a federal position, yet I was intimidated by the federal hiring process. I believe that The Student's Federal Career Guide was instrumental in guiding me through the process. By following the book's suggestions and tailoring my resume to the samples provided in the book, I landed a position with the agency of my choice.
The book is well organized as the chapters cover all the steps from how to locate opportunities to preparing for the interview. Much of the book is devoted purely to students who are seeking current or future employment with the federal government. There are a myriad of suggested resources for exploring student opportunities such as internships and part-time employment. The Student's Federal Career Guide will provide you with invaluable information on obtaining a position with the federal government.

Enhanced with an accompanying CD-ROM offering case studies and samples, The Student's Federal Career Guide: 10 Steps To Find And Win Top Government Jobs and Internships shows students just how to utilize networking to discover the availability of federal jobs, how to identify and locate the relevant federal agency; what internships; federal pay scales; researching federal job listings on-line; writing a federal job oriented resume; writing cover letters showcasing knowledge, skills and abilities; the federal job application process; tracking and following-up job applications and interviews; and conducting oneself in the interview process. Of special note is the accompanying website at www.TenStepsForStudents.org offering samples, internships links, job prospect information, and tips from actual government agency recruiters. Specifically designed for college students and recent graduates entering the job market, The Student's Federal Career Guide is also very highly recommended for men and women of any age seeking a public service career with the federal government.

- Betsy L. Hogan

I LOVE THIS BOOK!!!! I cant stop reading it, there is so much good information. It gave me alot more incite on the direction I need to go in with my resume. Also, the sections on contacting HR and interviewing definitely will help in the job search. The Government is the nations largest employer, with this book you will get a great understanding of what you need to do to get hired. The writters of the book have years of experience, they know the process from start to finsih!! This is money well spent or should I say a great investment in yourself!!!

The authors website has great information too!!!!
www.resume-place.com

Enhanced with an accompanying CD-ROM offering case studies and samples, The Student's Federal Career Guide: 10 Steps To Find And Win Top Government Jobs and Internships shows students just how to utilize networking to discover the availability of federal jobs, how to identify and locate the relevant federal agency; what internships; federal pay scales; researching federal job listings on-line; writing a federal job oriented resume; writing cover letters showcasing knowledge, skills and abilities; the federal job application process; tracking and following-up job applications and interviews; and conducting oneself in the interview process. Of special note is the accompanying website at www.TenStepsForStudents.org offering samples, internships links, job prospect information, and tips from actual government agency recruiters. Specifically designed for college students and recent graduates entering the job market, The Student's Federal Career Guide is also very highly recommended for men and women of any age seeking a public service career with the federal government.

This is one of the best cookbooks you'll purchase as far as simplicity equals elegance goes. I recently attended a wedding rehearsal and wedding catered by Ms. Mason and she is as impressive in person as her book is. Very personable, very approachable and it carries through in her book. Things as simple as the tomato sandwich that tastes like so much more is a perfect example. Just wonderful from beginning to end. Thank you!

Not only was it interesting reading but, very informative. I would buy it again. Loved the book

A first glance at the book might make you think it's all about complicated recipes that only a highly successful caterer like Susan would attempt. It's true that the food is beautiful and the presentation elegant, but the recipes are not difficult and they're delicious. Some of them come from Susan's family of good cooks and all have become favorites of her clients. My own favorites include a to-die-for tomato pie and a chilled, curried zucchini soup. The book is also fun to read, with a personal voice, great stories, and gorgeous photography.

Not only is this a great cookbook with very doable "southern" recipes it is a worthy addition to any coffee table. Beautiful photography that gives the reader a glimpse of entertaining in style in Savannah.

Not only beautiful, the recipes are fabulous. I own close to 50 cookbooks but still am glad to have these recipes.

This book is wonderful! It communicates well; gives sound advice about when and how to tell children about adoption. It gives advice on how to deal with children and adolescents' feelings surrounding adoption issues. Addresses domestic as well as international adoption issues. Etc.

I loved this book for a variety of reasons. It begins by laying a groundwork of WHY information can be so powerful and destructive in a family. It contrasts that with how openness can build a foundation of honesty between adopted youths and their parents. In that sense it starts out very conceptual. But it does not stop there, it goes on to give very concrete and practical ways you can give your children possibly hurtful information about their pasts in developmentally sensitive ways. I highly reccommend this book for anyone who plans on adopting from the foster care system. Sometimes questions come from our kids we don't always know how to answer. This book can help us to do that AND understand how our children respond to those answers.

Keefer & Schooler have given us an excellent and substantive guide on numerous issues concerning adoption, notably how to tell children about adoption, how to handle adolescents' feelings. Unlike some other writers who think that children as young as 2-1/2 can understand and conceptualize the ideas of birth and adoption, Keefer and Schooler recognize that only by age eight do children have the ability to think in abstract terms and begin to understand the meaning of adoption. (In their book, Openness in Adoption, Exploring Family Connections, Harold D. Grotevant and Ruth G. McRoy found that only at the mean age of 10.5, age range 8.0-12.1, is the adoption relationship fully understood with its characterized permanency.) Schooler's description of the adoptee's various developmental stages is worded such that it appears all adoptees grieve, go through stages of anger and during adolescence experience an identity crisis. The adopted youths 'identity may fluctuate with their current fantasy of the birth family.' I am puzzled by our daughter who insists that she has never suffered an identity crisis. She has grown up with many adopted children, some of whom suffered such a crisis, others did not. Some studies of identity crises in adoptees and nonadoptees have shown no significant differences between the groups, so that 'adoptive status itself cannot produce a negative identity.' One study showed that nonsearchers had more positive self-concepts than searchers and overall self-esteem, identity, family self, physical self, self-satisfaction. These nonsearchers had less concern than searchers about their own background.
But research results are like see-saws: One result says green, the other says red. It's bewildering and cause for caution not to generalize. Gisela Gasper Fitzgerald, author of ADOPTION: An Open, Semi-Open or Closed Practice?

Excellent step by step instruction on how to tell kids difficult information about their birth parents. E.g., your birth mother was a drug addict. Also shows how to present this information for kids of different ages: what you say to a 5 year old, a 10 year old, a 15 year old. I have read just about every book on adoption/fostering and this is one of the best. Since reading it I have known how to answer my son's questions and have felt much more comfortable discussing his birth parents with him.

This is the most comprehensive and "on target" book about adoption I have found. If you are adopted, reading this book will make you feel very understood...and if you are an adoptive parent, reading this book will be one of the best things you can do for your child!

Three Tall Women is Edward Albee's third play to win the Pulitzer Prize for drama. It may be the best play that Albee has written. It balances his trademark ambiguity (dialogue and scenes that seem almost realistic but veer slightly off kilter, into a reality that has sharp and painful edges) with a heartbreaking poetry composed 99% of the ordinary language we all use every day. Three women sit in a bedsitting room: a well-off elderly woman, 90, 91, or 92 depending on who's counting, drifts in and out of reality, falls back on the past in repetitive coda, is never very nice and is occasionally outright nasty in the way she treats her companions; a fiftyish caregiver, her sympathy for her charge worn down by the old woman's complaints and pettiness; a twentyish lawyer, sent to persuade the old lady to cash her checks and pay her bills, and repulsed by her constant tirades and close-minded bigotry. The old woman dominates their conversation. It falls back again and again into monologue, the old lady reliving her past. Watching her behavior, seeing her drift in and out dementia is a wrenching experience, especially for a viewer like me who's already several steps along life's path. I won't tell you what happens later in the play but the second act completely transforms the revelations made in the first act and brings the play to a sad but richly lyrical close.

A very remarkable life experience shared through the self. I love Albee. Such a fluid writer. Willing to expose s--t and anguish and self-loathing and nostaglia and laugh about it. This play is very direct, interesting, full of mortal longing presented though an amazingly simple concept. The three tall women, A, B and C are one woman. But at three different times in their own life. What comes is a moving sweep of life, as thought through in the future by C, the past and future by B and the past by A. What would you ask yourself if you met you twenty-five or sixty years from now? What would you say to yourself knowing what you know now to you thirty years ago? Etc., etc. There is no denying, the concept and idea of such a dialogue is ancient, and here Albee contemparizes it in the bittersweet way that life is. Read this if you love Albee, if your into philosophy, time travel, theoretical physics, feminism....There is no denying.

Personally, I don't understand it when people say that Albee's writing is cold. "Three Tall Women" is a very emotional play, heartfelt and autobiographical. The writing is luminous. The characters are rich and dynamic. There is humor, and wit, and pain, and pathos. Perhaps Albee is just too smart for the average theatre goer. However, I love that he doesn't pander. I love that he writes smart. I love that he challenges the audience to think. "Three Tall Women" keeps you thinking long after reading it. Thank you, Mr. Albee.

It's unusual for a playwright to produce his or her best work in late-career, but that's what Albee has done in *Three Tall Women.* The essence of Albee's genius has long been his ability to get language to do what he wants, rather than being constrained by what language wants to do. But in *Three Tall Women*, unlike in *Who's Afraid of Virginia Woolf*, there's something urgent and concrete at stake: what, exactly, was the meaning of a dying woman's ninety-two year life? It's this question that fuels the gripping conflict between the play's three characters, "A", "B", and "C", who represent a single woman at ages 26, 52, and 92.

There is so much in *Three Tall Woman* for brilliant actresses to exploit that the play seems virtually certain to be a hot ticket for as long as live theater exists. It's the kind of play that, if properly cast, could sell out the National Theater of Mars, or a similarly remote venue.

I have been studying the plays of Edward Albee, for three months. This play and the Zoo Story have me think about life and self, more then anything I have read in years. Albee is able to portray in an unsual way his true feelings about his background as well as his atitude towards the characters that he portrays. I want his plays to go on and on! The characters are very real, and for the most part very sad.Life goes on in the real world even with people that he portrays being a part of it.

I'm a sonographer in a general ultrasound department of a hospital, graduated last year. I was looking through Amazon's list of general resource books for ultrasound, and took a chance on this one. VERY glad I did! This is a great book to keep around in the department, or even to study from. Great images, extensive topic coverage, and well laid out. I would recommend it to anyone in a similar position, no matter the experience. Not much in the way of neonatal ultrasounds, and I wish there was more on vascular, but it really does a great job with Abdomen, OB/GYN, small parts, etc.

I'm a 1st year radiology resident. This book is a good balance between time spent and knowledge obtained for a busy resident. Totally recommended as a first read before entering U/S rotation. However, coverage of vascular ultrasonography is minimal- so after mastering this your next logical step would be Zwiebel's book. Introduction to Vascular Ultrasonography(Fifth Edition)

I found myself reading this book when I had some free time at work, before I bought my own. It covers Abdomen and OB-GYN, so you dont need another book. For a textbook, its easy to read and the pictures are fantastic, so you know when you see it on your patient. I sold my other text books because I acutally read this one and refer to it. I love this book!!!

I am a second year radiology resident. I just completed my first US rotation. I used this book and thought it was great. It has nice pictures and a well-put-together text. All in all, I highly recommend it. One of the best of the Requisites series!

Great book that cover general and obstetric ultrasound in a concise way.
Highly recommended.

If you have read William Colby's book Nancy Cruzan, The Long Goodbye, you will find his latest book equally informative. Mr. Colby provides an excellent medical history that has brought us to our current debate about killing vs. allowing individuals to die. He shares recent cases and offers insight to both sides of the issue. This book should be read by anyone who has been faced with making end-of-life care decisions and by all who want to ensure that their end-of-life care is clearly understood.

Between author William H. Colby's role as the attorney for the family of Nancy Cruzan - who fought for the removal of her feeding tube, when she was in a Persistent Vegetative State 15 years before the Schiavo case dominated national discourse - and "Unplugged"'s subtitle, "Reclaiming our Right to Die in America", you might expect unsubtle advocacy. Colby doesn't give it, however; and although he talks about being impartial at excessive length, he does stick to the facts when the 3 individual cases (Karen Ann Quinlan, Nancy Cruzan, and Terri Schiavo) on the right-to-die issue he discusses are brought up.

The most valuable part of the book was the grounding Colby gives in the evolution of Medical Technology and the role this has played in the debate and how it's arisen; it's striking how new these issues are and how much they are dependent on technology. PVS patients weren't sustainable at all in the past - the term wasn't even coined until 1972 - and the different between the extensive surgery for a feeding tube for Quinlan and Cruzan, and the simple procedure for Schiavo, is vast; it may get even simpler tomorrow. Given that debates have turned on how extreme the measures taken are - and how hopeless a situation is - the moral debates are going to continually change as technology develops, a situation Colby illustrates well.

He also shows the potential pitfalls in living wills and the legal mess that still surrounds this issue; his solution is a power of attorney form and discussion with your loved ones. Giving them the power to make decisions and extensive knowledge of what you wanted is a good; a united family with clear knowledge of your desires is unlikely to have trouble carrying them out. Even if the point in the book is repeated ad nauseum.

The book is repetitive, though this is not always his fault - he provides a necessary accounting of the Schiavo case, which can't avoid covering the endless repetitive and futile appeals. All in all, "Unplugged" covers a lot of useful ground that was missed in the shouting atmosphere surrounding the Schiavo case; brief tie-ins of related issues (such as assisted suicide) add to the use of the book not as taking another side in the debate but giving information you can use decided where you stand and what you should do about it.

"Unplugged" is a book everyone who is going to die should read. It tells you what you need to do to make sure your wishes are respected when it comes to end-of-life decisions. Doing that will spare your loved ones unnecessary anguish. This book, believe it or not, is an engaging page turner and my 90-year-old mother just read it. We took its advice, talked about her wishes, and she now has a notarized health care power-of-attorney, giving us both much peace of mind. All this thanks to Colby's wonderfully written, timely, important book.

unplugged delves into timely and essential subject matter with an entertaining, informative, wondrful style of writing. colby's insight to this pertinent topic is beneficial universally, as we all must confront these circumstances at some point in our lives.

The right-to-die debate is once again tackled; this time by a lawyer who represented Nancy Cruzan in the first right- to-die case heard by the Supreme Court. While Nancy Cruzan's struggles were chronicled in a prior book by Colby, Unplugged: Reclaiming Our Right To Die In America offers a broader perspective on the topic, moving beyond Cruzan's struggle to offer answers to legal, ethical, medical and personal issues involved in the debate. Court records, interviews and the authors' own experiences lend to the discussion of current laws, proposed changes, and their effects on society.

This was an incredibly exciting and informative book. Although absolutely authentic, the biography at times read like a fictitious thriller. I would highly recommend this account of the Mossad to anyone who studies this region or anyone interested in spy novels. The imagery is terific, and Ross does a terrific job of placing his work in the context of world history between 1990 and 2002. I would have enjoyed more details on his different excursions, but then again much of his story is confidential.

This Book is simply AMAZING! I've read lots of books regarding Israel and Mossad, and this is one of the BEST!.

It's a Must!

Long Live Israel!.

"Volunteer" is the story of Michael Ross. He was formerly a Canadian citizen who had served in the Canadian Army. He went on a hitchhiking tour and wound up in Israel. He moved into a kibbutz and married an
Israeli girl. He then served in the Isareli army(IDF). After his service in the IDF he was recruited by Mossad. He describes in detail the hard
training he had to endure. His first assignment was the Caesarea. During
the Gulf War he had a hand in marking a ship that was shipping scuds from
North Korea to Syria. On his next assignment he slipped into Iran to make
an assessment of the Iranian nuclear program. The book points out the deep
hatred that Iranian President Mahmoud Ahmadine jad has for Israel. It also
points out the Hezbollah-Iranian connection. Ross was next sent to Khartoum in Sudan to target Hezbollah members. Khartoum was known as Terror Central. Osama bin-Ladin used to be part of the network in Sudan.
Ross was next promoted to the Tevel Department in the Mossad. He had a role catching a Hezbollah agent named Ramez who was based in the Detroit area. There was also a section concerning Jonathan Pollard. Ross also was
active in catching the terrorists who set off truck bombs in Nairobi,Kenya,and Oar Es Salaam. This proved to be a very informative book by an actual spy.

This is such an incredible (and true!) spy-story. The writing is sharp, and keeps you turning the page. I usually don't read non-fiction narratives, but I loved this book. It is such a great story, and it is so well written, that you can't do anything but be caught up in this tale.

Unlike the obvious fiction of "Vengeance" (the pseudo-history on which the movie Munich was based) this one was indubitably written by one who really has "been there, done that." It's a fine book unencumbered by the sort of purple prose that often infects memoirs of first-time authors, though it does contain an inexplicable howler about the thoroughly mythical supposed efficacy of Black Talon ammunition.

As for the Publisher's Weekly review, it's politically-correct drivel that disgraces the Amazon web site.

Anyone who is interested in what really went on should buy this book.