Services Books

Not only is the book insightful and very helpful but it arrived quickly! Great book and great seller, thanks again!

This is a great work book for first time students who want to learn medical terminology, like me!

The book was as described...In good condition. Came in a short amount of time. THANKS!!

I am entering the nursing field and this book gave me a great jump start. I can't believe how much I learned just in the first chapter! The book has A LOT of reviews which definitely helped me understand and memorize terms. The whole structure of the book is super easy to understand. I would absolutely recommend this book to anyone who is thinking of entering any part of the medical profession.

I have learned a lot reading this book. I work in medical records and transcribe dictations and this has really helped me a lot in this area being that I have no medical terminology knowledge at all. I love the CD that comes with it, you can take test over and over on it. It's awesome.

I am a .NET developer (MCP).

I bought this book because our company launches a new dev project for providing alerts to customers on their financial data (wires, etc.), and I've read that SQL NS is way better than any custom app.

First of all, now that I've read most of the book (and worked through all the samples), I totally support that info.

Secondly (yet very important), I swear I have never had a technical book that was as easy to read and comprehend as this one!
Microsoft is inclined to use some sort of "bureaucratic English" on MSDN, which is a pain in the neck to understand for someone like me (apparently, English is not my native language).
However, even though the author is a Development Lead for SQL NS at Microsoft, his book is as easy to read as my favourite science fiction books (and far easier to read than most of fantasy books like those by Tolkien).

The examples in this book lead you from the most basic concepts of NS to the most advanced features such as developing a custom delivery protocol or a custom standalone event provider.
All you need to start with it is basic knowledge of T-SQL (or, just any flavor of SQL) and XML (REALLY basic!).

And, yes, it's true, you can build a fully functional prototype in less than 2 weeks. I did.

It's a pity that the maximum number of stars is 5.

This book is truly a masterpiece.
A must-have for everybody working with data-driven applications.

It's 600 pages of "SQLNS as a way of life", from beginning to end. It explores setup (without any gratuitous screen shots of setup, THANK YOU), configuration, programming instances and applications, writing the processing configuration files, the subscription management application. There are chapters about custom event providers, formatters, and delivery protocol; there is an example of each. But of course, where this book shines most (is shine most the correct construct? hmmm...) is in the description of internals, tuning, and troubleshooting. That's where it's invaluable. I still remember going over "quantum theory" and all its permutations when I read that chapter.

If you use SQLNS as a notification application framework, it's very easy to get a first instance working, but when your app gets popular and you need 10 more just like it immediately, working with SQLNS quickly becomes all-consuming, that's what I meant by "SQLNS as a way of life". If you're looking to "check out" SQLNS or see if its "right" for your application that's fine too, the preface even gets you quickly up to speed on the SQLNS lingo. I also remember Shyam writing to me a few times about the "its not a custom delivery channel, its a custom delivery protocol". In any case, there's *no way* you can be dissapointed with this book.

This book has been very well written and covers all the aspects of Notification Services a developer must know about. Not only are the various concepts explained very well, the numerous examples and code samples given make this an easy read as well.

One of the key sections of the book is how to troubleshoot your NS application which is the USP of this book, seeing that such treatment to that particular area has not been given anywhere else.

I would strongly recommend this book to anyone who is interested in developing NS applications.

This is a book well worth reading from beginning to end, from preface to appendix. I have done so twice, with the result that I have learned SQL-NS well enough to explain its concepts and architecture to my teammates and higher-ups and to embark upon design and development of notification apps of my own. Mr. Pather puts mastery of this platform within your reach. His pedagogical approach is exemplary, for its organization, pacing, clarity, style and tone. And he covers absolutely everything you need to know about SQL-NS. I wish every computer book out there were written this way.

I would highly recommend this book for anybody developing Sql Server 2000 Notifications Services applications. This book fills the gaps in the Books Online, which, for a large scale application are very important.

The book is structured to provide quick, step-by-step implementation instructions as well as detailed explanations of the hows and whys of Notification Services.

I was particularly grateful for Part III of the book that details optimization, deployment and administration requirements.

Another invaluable part of the book is the chapter on setting up your development environment. I had to do my first application before the publication of this book and I will tell you that had I had this book then, the time I would have saved would have paid for the price of the book many times over.

I really enjoyed this book. It gives the reader some good areas to focus on, when it comes to moving your sales approach, from selling products and solutions, to consultive sales. I have given this book to several of my customers and prospects.

It's all about value, and that is exactly what I took away from this book, a genuine sense of value. The Mind of the Customer brings home the message that success is inevitably linked to your ability to "embrace the interests of your client and make them your own". This book is an indispensable tool providing Best Practices for vital sales skills such as asking high impact questions, presentation preparation, and cooperative negotiation. The focus always remains positive, supportive and straight forward. I would highly recommend this to anyone preparing to advance in a changing sales environment.

Marketing, to be done right, is among the most challenging and difficult functions in any enterprise, and particularly in the highly fluid customer environments of today. When done right, it also yield enormous benefit (i.e., profits) to the enterprise.

This book covers very well the three fundamental concepts that lie at the heart of effective and successful marketing - identifying and packaging value, messaging and communication to the customer of that value, and value selling - the ability to follow through on that messaging and convering it into a profitable transaction for both. The book falls behind in not being able to get into the operational aspects of this pocess, but I still think it serves enormous value just to be able to articulate these core powerful concepts really well.

If only I had this book at the beginning of my selling career!! The Mind of the Customer is a concise guide to maximising success by working in collaboration with your customer. Business relationships have always been important but in today's market they're crucial. This book provides all the tools you need to understand your customer, their business drivers and what will ultimately make you both a success. For anyone looking to move forward in high level sales this is a great book.

Challenges sales leaders who think they are already customer-driven to think again. The authors conducted a study of nearly 100 executive level decisionmakers to find out what customers are now expecting as a condition for doing business - and the results are a real indictment of the so-called "needs-satisfaction" and "solutions-selling" approaches that are popularly offered up as best practice. Advocates an almost telepathic customer relationship that's devoid of artifice and self interest. Redefines the "high achieving" salesperson as an individual who is almost manically focused on helping customers achieve business results. Sounds rather altruistic, but includes some pretty convincing evidence and examples around how what's good for the customer is even better for the seller. Also offers some potentially unnerving conclusions around what customers really value in the people who call on them, why product positioning and differentiation frequently fall flat, and how to keep vertical marketing strategies from drifting off course. Capped off by interviews with a handful of world class sales organization like UPS, Nokia and Lexus concerning the lengths they are going to in order to help their customers succeed.

I read this book for the first time in my 4th grade Tier 4 class and still remember how I felt when I read the last lines. Chills went out all over my body and I was so upset that there wasn't more to the book! Now, 13 years later, I still get chills at the end. The whole book is suspenseful and myseterious... it's just wonderful. The sad thing is that it seems so few people have read it. I recommend EVERYONE reading it. It's a light read, but its incredibly engaging. Frank Bonham has such a wonderfully creative mind!

It's funny and brushes on some very serious subjects, this book is the whole package! Also try The Forever Formula (also by Bonham)!

I read this book when I was 12 or so and loved it(even though I didn't understand It)!Now I have been scouring all the libraries in search of this book(i'm 15 just to mention).I finally looked on the internet and have just ordered it.I always loved the imagery in this book and have started making an animation of this story(I'll ask for permission If I can get enough support to actually finish it!).I think this would be a fantastic movie(If there was a good director[say the one from bladerunner]).If you have never read this book ,I suggest you get it.Please Email me if you think I should finish this animation or to tell me to give up!linkenobi@sbcglobal.net

I first read this book when I was 11 and I have to echo some others when I say I loved it but perhaps didn't grasp all of it at the time. I recently tracked down a used copy and I am re-reading it right now. I think it is great and would make a great movie, perhaps on the Sci-Fi channel. Does anyone know if this has been made into a movie? Parts of the book may be dated now, but as far as characters and story-telling I think it still holds up.

I read this book many years ago, and while I'm not certain that as a 12-year-old I fully grasped it, it was a fun read, and it has stayed with me since. I'm fascinated to seee that this has been the case with others as well. Having read several of Mr. Bonham's urban-set tales beforehand, this bit of action/science-fiction(?) came as a real curveball, though many of his stories are parables. He tells his moral tales so well that, much like an episode of "Fat Albert", you don't realize you've been taught a lesson until it's all done. Anyway, every time a another piece of vacant land gets paved over in my beloved (insert your state here), I think about this book and wonder how much closer the future depicted herein is inching.

I loved this book. Out of the many many books I possessed from that time of my life, I still have this one. I read it when I was in 4th grade, and I re-read it every now and then (usually, when I move, and "find" things that I have forgotten about). I still remember the day in high school being able to raise my hand and give the answer "Noble Gas!".. and thinking "No, I DIDN'T do my homework, but I read a book that mentioned it years ago!"

My parents house is very well insulated, and hence very quiet inside... every time insulation's effect on how quiet a house is, I think of this book too.

Oxygen bars, of course, usually remind me of this book... as well as many other things we see in everyday life.

Buy this book, and SAVE it. Loan it out only if given something good in collateral!

Molly Saves The Day

In 1944, during World War 2, loved ones were away fighting the war, gas was rationed and families couldn't travel far. They saved their gas for necessary trips. Families couldn't even see their relatives during the holidays.

In 1944-1945 it was common for parents to send their children to summer camp. The children could get away from the stress of everyday life, and enjoy the outdoors.

Molly and her friends Linda and Susan are very excited to go to camp Go-on-Again. They have many challenges to learn at camp. Molly finds that she is very afraid of swimming underwater. Susan is having difficulty paddling a canoe, and Linda is afraid of bugs. When the camp girls are divided into teams and challenged to capture the flag, Susan and Molly are placed in a canoe together. Susan has difficulty rowing and she loses her ore, when both girls reach for the ore, the canoe tips over, causing the girls to dunk under water.

Molly and Susan reach shore, only to find that their whole team has been captured by the other team, and the jailer is their own best friend, Linda.

Will Molly and Susan get away? Will Linda capture her own best friends? How can Molly and Susan rescue their whole team? Will the girls ever be able to resume their friendship?

My daughter Karen enjoyed dressing her Molly doll in her camp Go-on-Again outfit, with a white blouse, red shorts and a blue neck scarf.

Outfit Pattern Set 1 For American Girl Dolls

The American Girls, Molly, Doll Dress Patterns

Molly's Magnetic Mini World (The American Girls Collection)
Molly's Paper Dolls: Molly and Her Old-Fashioned Outfits for You to Cut Out (American Girls Pastimes)

Molly Mini Doll (American Girl)

Jill Ammon Vanderwood
author: Through the Rug
Through The Rug: Follow That Dog (Through the Rug)

Of all the American Girls, Molly's our favorite and Molly Saves the Day our favorite Molly book. My six year old recognized that Molly, Linda and Susan, while away together at sleep-away camp, each had fears that they were forced to try to overcome. Molly is a very well-rounded character, and the fact that she is somewhat overly competitive (this shows up clearly during the camp color-wars) only makes her more realistic. She is nonetheless very likeable. Beyond Molly's character, however, my daughter simply found the book very exciting.

this book was relly good. it was about a girl in this coler war she and her friend are on the blueteam and there other friend was on the red team and how ever got the other teams flag and the blue team wins

i read Molly saves the day when i was 9 now im 10 and i really injoyed it! I`ve allways whanted to go to summer camp! But im not allowed `till im a teen ager so reading molly saves the day sort-of prepaired me for what it might be like! I`ve allways wanted to be brave reading Molly saves the day Kind of got me to face my fears a bit more! Thanks!

Mia

Molly returns in "Molly Saves The Day" as an enthusiastic ten-year-old headed off to summer camp for the first time ever. Along with her best friends Linda and Susan, Molly enjoys meeting the challenges of camp. Well, almost all of them- Molly is afraid of swimming underwater after she fell off the dock during a swimming lesson. In the final days of camp, the counsellors organize a game of Capture the Flag, which pits Molly and Susan against Linda in an all-out battle. Molly's team's plan backfires and leaves Molly and Susan to save their team from losing the game. But to win, will Molly and Susan have to betray their best friend?

I liked this book because it was fast-paced with a good dose of adventure while retaining realistic content. Molly is, as always, lively and lovable and I really enjoyed this installment of her series. I highly recommend this book to any fans of WWII historical fiction or the Molly series.

This is a first hand account of his life in Montana after getting off the boat in Ft. Benton and going into the trading business with a friend. It is a well written account of their life with the Blackfeet Indians, hunting buffalo, daily life, traveling, his marriage to a Blackfoot, the demise of the buffalo, and the arrival of hordes of whites. He also gives us an insight into local politics and business of the times. It held my interest of this period and place of time. I found it to be a delightful book and recommend it for its entertaining and historic value.

This is a terrific story of a young white man's time with the Piegan Blackfeet. James Willard Schultz came west for adventure and joined an Indian trading post 45 miles north of Fort Benton, Montana.

He not only traded furs, gold, liquor, and dressmakers goods to the Indians, but became fluent in the language of the Blackfeet, sharing in their hunts and wars and even taking a young Indian wife.

It's a somewhat self-conscious story from a masculine vantagepoint during a time when warrior bravado was in vogue and the buffalo were still thriving. This book portrays a segment of Native American life and culture just before the buffalo were diminished and the people were forced to reservations.

Given that _Bury My Heart at Wounded Knee: an Indian History of the American West_ by Dee Brown contains only 2 or 3 pages in reference to the Blackfeet, a book such as _My Life As an Indian_ is a superb addition to one's bookshelf. Recommended.

I just came online to see if it was in print. I have had a copy of this book from the 1935 paperback that my Grandfather gave me when I was a boy. Not that I was a boy in 1935, it was actually in the early 70s. . .I was captivated by the stories JW Schultz lived! Helping his friend steal his wife from under the nose of the ever watchful father. It still grips me even today. Alas, my old copy is just that, old. That is how I came to write these words. Ordering a fresh paperback.

I cannot recommend this book more highly!

This is an excellent first hand account of the major transformation of Plains Indian culture that occured during the nearly complete extermination of the buffalo which was so central to their life. It starts with the buffalo in plenty and ends with reservation life. This is a bittersweet book. Schultz marries into a band of the Piegan branch of the Blackfoot confederacy. But although he lives among them, and loves them and their lifestyle, he never completes his assimilation. This is evident when he writes with almost distant amusement of some of their religious beliefs. Adding to this is the problem that while he loves the life of the buffalo days and deeply laments their end, his occupation as a trader in buffalo robes is hastening the end of the very thing he loves. His description of the post-buffalo, early reservation life is the most distressing, complete with corrupt reservation Agents, and sometimes rascist newcomers.
His stories are not all downers though. His writing is a very detailed, intimate, and at times amusing description of his life and those around him. I've loaned my book to a number of people and they all have liked it. If you read this and like it too, you'll be glad to know he wrote a whole series of books of his life in early Montana, and of the lives of prominent people he knew. I've read many, but not all of them, and I prize every one.

This is a eye opening I can't put it down book! Seeing how the Blackfeet lived, their culture, social structure, horse raids, war, etc., through the author's eyes is fascinating. As he joins their society, marries into the tribe and lives as the tribe did you will find it informative and insightful. As the old ways pass away you feel his sadness and the end will break your heart. A beautiful, lively, fun book that takes you into another time and place as you ride with Schultz and the tribe. A must have!

I have to admit I'm giving the book 4 stars based on my memory of it from grade school. I remember it as a great and exciting mystery, and I'm thrilled that I was finally able to recall it and find it on Amazon so that I can (I hope) share it with my kids. I have been pleasantly surprised that some of the classics from my youth (such as Joan Aiken's Black Hearts in Battersea and her other "Hanoverian" books) have proven equally entertaining for modern kids. It isn't only Harry Potter (not to insult that mighty feat of imagination) that can get kids excited about reading these days.

Thanks, Amazon, for making it so easy to keep worthy old books alive.

I still have the original copy I bought in 1968 and treasure it to this day. I haven't read it in a few years, but feel that the story has stayed with me because it is told so well. I have come back to the book over and over and am still thrilled by the scary parts.
I would rank it up there with the Harry Potter series--it draws the reader in with suspense, fully formed characters and locations, adventure, humor, and kids being self-reliant and overcoming adversity.
Can we see the further adventures of Dan Pride at some point?

This book has it all, a spunky kid, a centuries old mystery, a wild man in the marsh, in short, everything you could want in a good children's mystery story. I first read this book thirty years ago and was suprised to find that I remembered every twist and turn like it was yesterday. I was amazed that it was not a bit dated. It is rare to find a book that still has the power to raise the hair on the back of your neck after thirty years.

This book should be republished. It is a crime that a book this good (and wholesome to boot!)should be unavalible.

I first read this book when I was in elementary school. I had all but forgotten about it, when I discovered the ravaged paperback in a box of items from my childhood. This was the book that taught me to love reading. It had all the elements necessary or a 9 year old boy to get excited about it: mystery, creepy setting, and interesting dialogue and writing. This book does not treat the reader as if they were mentally challenged, but rather attempts to challenge the reader. It's a primer for more advanced novels.

When the lead character, Dan Pride, crosses over the marshes for the first time and sees his new home, you can almost feel the chill of the fog and the dampness of the sea. It is a book well written and well presented.

If you can get your hands on a copy for a young man you know, then do. He'll devour it quickly and learn to love reading as well.

I read this book in 8th grade and loved it. I read it again when I was 23 and loved it even more. As a native of Massachusetts, I can certainly relate to the atmospheric scenery of the marshes that Barbee describes in this book. It also contains a spine tinging plot, and believable characterization of the young Dan Pride. This story would make a wonderful film for children and adults alike. With films like The Crucible and The Sixth Sense, to name a few, in high profile these last few years, that have to do with mystery and the supernatural, the Witches Bridge would make a timely film. The actors who I see playing the roles are Gary Sinese as Julian Pride, Brad Renfro as BillyBen Cory, Joan Allen as Susan Bishop, and Hale Joel Osment as Dan Pride. I plan to write a screen play eventually and maybe make a small scale home movie of it myself someday. I have already composed a song for the opening credits and have ideas for the trailor/preview. Ms. Carleton, if you are reading this, send your story to a film producer today. It has amazing potential. "Out of the night, and the fog, and the marsh, these three, success shall come to thee!"

This book is responsible for my love of Dick Francis. The story of an up and coming jockey who finds himself in a slump, who is responsible and how he gets himself out of it is riveting.
He writes beautifully and gives such good characterizations that his books are a delight to read.

This book starts with a bang and never lets up. Dick Francis' novels are admittedly formulaic, but it's a winning formula for sure. The ending is a bit unrealistic, but so what? In life there's a time for being serious and a time for losing yourself in an exciting story with an interesting main character.

This is the second book that I've read of Dick Francis's (currently reading "Blood Sport"). The plot seems to be shorter than Francis's other novels, but still enjoyable nonetheless.
Story tells about a beginner jockey who takes advantage of a chance to race on a good horse. That chance takes him to the winners' circle. However, all this success is envied by some of those around him, that cause him to suffer loss after loss. The jockey starts an investigation that leads him to learn of his enemies. The hero's character is explained piece by piece as the story unfolds and becomes more interesting, especially with his love for his cousin.
Whether you're a horse-race fan, or not (like me), you'll still enjoy this novel. The ending is missing a bit of closure, in my opinion, but still has style and reveals more of the jockey's character.

This is one of Francis' very first books. Written in the early 1960's and set in England, 'Nerve' concerns the exploits of a young and aspiring top steeple-chase jockey. If you haven't read Francis before, you are in for a very nice and enjoyable low-key thriller. Its hard to point to another author and say that Dick Francis is like him or her, because his work is so unlike other writers. Every one of Francis' books has pretty much the same plot outline, but in a strange way, this is not at all bothersome. One reads a Francis book to enjoy the characters and the inordinant amount of plot laden tension that is somehow packed into such a mild mannered little book.

Every time I pick up one of Francis' books I think of the Jean Cocteau movie from the early 50's I think called Orphius. Its based on the old greek myth where some guy goes to hade's (the ancient greek underworld) to rescue his wife who was stolen from him by a god. He gains her freedom on the condition that he not look at her on the way back until they are out of Hade's. Only at the very last step, he does turn around and she is turned into a pillar of salt or something like that... Anyways, in Cocteaus version of the myth, he has the main characters cast as poets, and they drive around the French country side being flocked by admiring fans and lovely young women. The poets there are the rock stars of that fictional society. Well, Francis creates a world very similar to that with his horse racing books, where the entire country of England revolves around the going ons of different aspects of racing.

One interesting aspect of this book, discussed by other readers in this review forum, is that of the human condition known as 'Nerve.' Rob Finn is made to look as though he has lost it over the opening chapters of the book and the mystery revolves around why this was done and exactly who is behind it.

I would highly reccomend this story to anyone... Its a short novel that has with held the test of time though it is entering its fifth decade since publication. It's not the greatest mystery ever written if only because Francis never really took a risk as an author. But this is also one of Francis' very best efforts and will entertain you in a mild mannered way.

Dick Francis has written so many bestselling mysteries, it's mindboggling. He excels in crafting enormously engaging, civilized whodunits, which go down smooth as cognac. Mr. Francis has a habit of introducing elements from the racing world into his novels (for those not in the know, Francis used to be a jockey). Yes, it's true that his heroes all come from the same mold and the stories do contain certain formulaic elements, but I think Francis's magic lies in the humanity and empathic nature with which he cloaks his protagonists. His heroes are all too human, all too flawed, and uniformly unassuming and Britishly reserved. Yet, without exception, they all have unexpected pluck, hidden strength, and the inner fortitude to do the right thing. In four decades, Mr. Francis has written some of my favorite mysteries: Forfeit, Rat Race, Reflex, Hot Money, The Edge, The Danger, Decider, and To the Hilt. And then there's Nerve.

Nerve holds a special place in my heart. I first stumbled across Dick Francis's mystery books years ago when I was a kid thumbing thru a Reader's Digest book. That book contained a condensed version of Nerve, which I went thru in a flash. As soon as I could, I went to the public library and borrowed the full-length version and tore thru that one, too. Since then, I've read everything that Dick Francis has ever written and I've enjoyed every one tremendously (even his anthology Field of Thirteen), but, thru the years, I've come back again and again to Nerve and its charismatic hero Rob Finn. It's just such a darn good story.

Nerve, published in 1964, was only Francis's third novel at the time. Yet, even back then, he had what it took to tell a captivating, suspenseful story. The quick plot breakdown of Nerve: Rob Finn has started to make a name for himself as a jockey when he is kidnapped, tortured, and left for dead. Torn up and bleeding, he manages to escape and get help. He then coldly plans his revenge on the bloke what did him wrong. Sounds like a simple plot, but Francis uses his narrative skills to lure the reader into following Rob Finn as he attempts to get back at his disturbed tormentor. It's gripping stuff. Francis's detailed breakdowns of Finn's pain-filled efforts to get back to racing form so soon after he was tortured will make you cringe, as you wholeheartedly pull for the fella. Our hero is very human, vulnerable, and very relatable. Yet, Francis is talented enough as a writer that, by the end of the book, you'll feel some sympathy towards the dastardly villain. And, as an added bonus, Francis throws in one of those unrequited love subplots, as Finn, who has been eternally in love with his beautiful, talented cousin, Joanna, bittersweetly continues to carry his torch. Joanna, alas, does not reciprocate.

I don't know how Dick Francis does it. I'm not into horses or horse racing. Yet, his books never get old for me, and the horse racing elements actually become interesting stuff. I really, really believe Dick Francis's gift, when it gets boiled to its essence, is how well he's able to make the reader relate to his lead character. Every one of 'em is immensely rootable. Before I read Nerve, I mostly read fantasy and sci-fi novels. Nerve introduced me to the world of mystery novels. So, for that reason and also because it's a crackling good tale, Nerve will always be one of my favorites.

Also, glad to hear that Dick Francis has a new book (Under Orders, starring Sid Halley) coming out in a few weeks. I cannot wait.

This book covers all areas you may need to run your operation and then some. It includes everything from menu planning and the proper equipment needed to marketing, how to hire good employees and how to handle inspectors. No aspect is missed. No matter what area you are concentrating on, it is covered in this book. From colleges and churches to prisons and nursing homes. It even includes a history lesson on the non-commercial food service industry. Being able to know these little facts will impress clients and vendors.
The authors even advise on programs to look for when purchasing a computer to run your operation and how to design an attractive Web site. It's a step by step guide for someone just starting out in the industry. The authors clearly break down the many, many aspects of the operation. Even offering advice on how to spice up the menu (roast beef becomes succulent roast beef with Au Jus and peaches become yellow cling peach slices.
Although the size of the book may seem overwhelming at first, it's less intimidating when you realize that about half of it is useful charts and forms. All are extremely detailed and helpful. Most you will want to copy or tweak a bit and use. You will probably want to take notes or have a highlighter handy while reading this book.

Many books claim to be the end all be all when it comes to instructing managers and preparing them to lead a team in the food service industry. None of them compares to The Non-Commercial Food Service Manager's Handbook. It is a step by step guide to every part of managing any non-commercial food service industry, whether it's a church, a prison, a nursing home or even the military. I have never seen a more complete and thorough explanation of what is required of a manager. With its in-depth explanation of money management, menu planning, purchasing and inventory, food handling, safety and literally dozens of other necessary components to being an effective manager I highly recommend this book for anyone looking into management as a career.

The food industry is something that is increasingly under scrutiny for new legislation whether on the type of food served, or the conditions under which it's prepared. Anyone who is taking on a management role in a non-commercial establishment such as in a nursing home, or is perhaps considering setting up their own catering business supplying food for companies will find this is THE book that will not only get their business up and running, but will do so in such a way that it should run smoothly and successfully.

The book is a comprehensive guide to the non-commercial food industry. It covers everything from the basics of what a non-commercial food service is, right through how to set up accounts, the kind of equipment you should have, how to hire employees, statutes you must adhere to, marketing and so on. Everything you could possibly need to know in order to run a non-commercial food service is right at your finger tips. Everything is set out in a logical manner so that you can either read it right through before even starting your business, or use it as a reference guide to dip into when you need to know something once you are established.

At over 600 pages, it's quite a hefty book, but the style of writing flows easily and the print is eye-friendly so that the amount of pages and sheer volume of material presented in it isn't as off-putting as it could be!

Accompanying the book is a CD that contains the forms presented in the book in a ready to use format. This makes the book not only a great reference manual for the industry, but also a hands-on guide to get either started, or better organized in your business.

There would be a lot more people with the confidence to start up their own businesses if there were more "how to" manuals like this one!

Have you ever been in a hospital during lunch time but were afraid to try the food? We've all experienced bad cuisine at places like hospitals, schools and churches, but after reading The Non-Commercial Food Service Manager's Handbook by Douglas Robert Brown and Shri Henkel, I realized that it doesn't have to be that way. If you're a food service manager, then this is the book you can't live without.

It discusses real issues like bookkeeping, operational expenses, necessary computer programs, endless menu ideas, recipe costs, inventory, equipment, packaging, nutritional information, delegation tips, kitchen cleanliness, equipment, first aid, inspections, dishwashing, and food storage. Nothing is overlooked, not even the signs of food allergies, customer service issues, marketing and advertising, catering, taste testing surveys, personnel issues, and surprisingly - how to deal with kickbacks from vendors.

I love the fact that it discusses the history of food service - going back to the time of chuck wagons - and how it provides checklists, forms, employee quizzes, and actual case studies. After reading this book I not only was hungry, but was looking forward to my next meal at a hospital cafeteria.

The Non-Commercial Food Service Manager's Handbook by Douglas Robert Brown and Shri Hinkel is a solid reference source which would be indispensable to a new manager and a helpful resource to even the most seasoned veteran.

It effectively covers all the bases for this niche, with everything included from history and menu planning to quality control, labeling regulations, employees and marketing. Filled with numerous checklists and questionnaires, restaurant managers can easily tailor their plans and ideas to best suit their specific needs, whether their restaurant is part of a church, school or prison. It offers numerous reference sources, both on and offline, for further research as needed.

In so thorough a publication, it would be nice to see some information or links on the many non-commercial restaurants that also grow some of their own food onsite, benefitting their bottom line as well as the residents, workers and patrons. Other than this slight omission, it could easily be called the bible of the industry.

Classic writing of the foundation of nursing by Miss Nightgale. Guides the nurse in her duties to the profession and her and the ward.

Florence Nightingale greatly influenced modern nursing, to focus on the needs of the patient and establish nursing as a profession requiring assessment skills as well as caring presence. This brief, well-written & clearly understandable book is a must for the personal library of any nurse or nursing student. It is amazing to realize how advanced Nightingale's thinking was in her era; her lessons remain essential today and provide a basis for understanding why we do the things we do. A great read for anyone interested in nursing!

I received the book within a few days of the order and it was in perferct condition.

A book for true Nightingales! I enjoyed this book a great deal, some parts had me laughing out loud. It is an excellent gift book for nurses!

This makes a wonderful gift for a nursing student who is graduating, a nurse who is retiring or one who is being promoted. It is fascinating reading from a historical aspect will be relevant until the end of time.