Services Books
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Used price: $0.02

Life savers, how is was, how it is and how is should be.Review Date: 2007-03-05
Been there done that..........Review Date: 2004-06-29
Great book. A must read if you what to know about the Coast Guard search and rescue. All of Dennis books are great..........
A Rare Insight to a Mysterious WorldReview Date: 2003-08-06
Lifeboat SailorsReview Date: 2001-09-04
Mr. Noble is able to show both sides, good and bad, of the Coast Guard small boat stations.
I would recommend this book to anyone interested in Coast Guard history as well as someone wanting to join the Coast Guard.
Easy-reading, but very eye-opening and inspiringReview Date: 2002-03-13

Used price: $3.00

I'm tired, I'm hurt, I'm sad, I feel used. Review Date: 2008-10-07
The drama takes place in the early 80's in a small home, and one main character is Jessie, a 40ish woman with epilepsy, was deserted by her husband, and her son is a teenage criminal whose whereabouts are unknown. The only other character is her mother, whom Jessie lives with and Jessie, somewhat, does caregiving.
In the midst of Jessie carefully and strategically planning her suicide, she is nonchalantly taking care of last minute obligations for her mother, like doing mother's nails. Included in the planning, is a list of instructions so mother can locate everything needed after Jessie's suicide takes place. As mother tries to reason and rationalize and beg, Jessie conducts herself normally, making the preparations and letting nothing interfere. Here, we learn about Jessie, her dead father, why she was deserted, her son, and much more. Then the author transfers the dialogue with brilliancy..... This is wonderful, sad, emotional and powerful.....There is a movie version with Sissy Spacek and Anne Bancroft that I am trying to see also. Rizzo
Gaining an Insight on a Difficult TopicReview Date: 2007-05-15
A devastating portrait of a mother and daughterReview Date: 2006-10-15
One of the Most Fearsome Plays of the Past Thirty YearsReview Date: 2006-10-10
The play involves two characters: Thelma, an elderly woman, and Jessie, her middle-aged daughter. They have lived together in an isolated house on a rural road for a number of years. Thelma describes herself as "a plain country woman;" she enjoys life in a fundamental way, not expecting more than she already knows, watching television, knitting, nibbling at sweets, and enjoying regular visits from her son and his family. Jessie, who suffers from epilepsy and is divorced, has become something of a recluse, and her life consists largely of managing her mother's home and thinking on the past. One evening, as the play begins, Jessie informs Thelma that she has decided to kill herself right after she gives Thelma her weekly manicure.
Thelma does not take Jessie seriously at first; clearly there have been too many scenes between the two for Jessie's statement to have any real meaning for her. But Jessie is serious indeed, and over the course of an hour and a half the play evolves into a battle of wits, Jessie determined to kill herself, Thelma equally determined to prevent her from it. In the process, we learn quite a bit about the family and their lives and the various emotional and factual secrets the women have hidden from each other over the years.
The play is brilliantly constructed, performed in "real time" without any scene changes or intermission; the characters--and the equally vivid people they discuss but whom we never see--are equally well rendered. There are moments are laughter, even more moments of insight, but the play is progressively intense, progressively dark, with all the power of a noose that slowly tightens around your neck. One of the most fearsome bits of theatre of the past thirty years or so, easily the equal of such legendary works as Albee's WHO'S AFRAID OF VIRGINIA WOOLF? Recommended.
GFT, Amazon Reviewer
Great playReview Date: 2005-08-05

Used price: $4.01

"OH Norman" Review Date: 2008-02-07
Norman Delivers!Review Date: 2004-07-30
Definitely a favorable addition to my library.
Clear and engaging!Review Date: 2004-07-30
The Oh Norman Diary. Sage Sales AdviceReview Date: 2003-12-31
A definite read for the Professional Salesperson.
Highly recommended for managers and staff alike.Review Date: 2005-06-08
This priceless work by U. Meixner and E. Mock is simple and striking. It has been quite an eye opener for us, as it helps to break down many of the barriers that we face in our sales process. It has helped us to ask the "Right" questions, and avoid making the wrong assumptions about our customers needs.
We are also able, now, to learn and profit from our past mistakes as never before!
Our customers are responding very favorably to our new methods and mind-set, and my company is already reaping the benefits from the new insight and skills we`ve gained by reading this fine book. I would highly recommend this book to
owners, managers and salespeople. It`s well worth the time.
Karl Krause
Krause Plastics
Tulsa, OK

Used price: $20.00

Intelligence Future ShockReview Date: 2007-07-31
Which brings us to this altogether remarkable book by Robert David Steele. In spite of, or perhaps because of, the many recent efforts at reform the U.S. Intelligence System remains culturally moribund. Steele offers a rather detailed plan to rebuild this system into an open, flexible, and relevant source of knowledge about the threats and risks faced by the U.S. in the 21st Century. It is necessary not just to read this book, but to think carefully about what Steele is proposing. For example, this reviewer had to really contemplate such strange concepts as a "Global Knowledge Foundation" and "University of the Republic", before fully understanding how such institutions are vitally important to the sort of Intelligence System that Steele is advocating.
Now Steele has written a number of books that offer innovative, if radical, ideas about reforming intelligence, but this is the only one of his books that provides sufficient details to understand how he really would like to transform the U.S. Intelligence System into a system capable of dealing with both military and non-military threats and risks to U.S. security. The opportunities and risks of the phenomenon called "Globalization" are fluid and often elusive. It will take an intelligence system such as the one Steele is advocating to provide the knowledge needed to formulate an effective National security Strategy to deal with both the opportunities and risks.
This book is not an easy read. Readers need to be pro-active in critically thinking about what Steele presents. This effort will be rewarded with new and original insights on the state of U.S. security. More to the point Steele will provide the reader with a clear and unique understanding of the often arcane world of intelligence.
Nice contents, ugly packaging.Review Date: 2002-07-20
It's contents are extremely repetitive. You'll see the same ideas and examples expressed over and over and over and over again, in almost exact same wording. With proper editing, this book would have become 1/3 the volume that it is. The ideas are interesting, although some part, like his suggenstion that the US government should engage in industrial spying, seems questionable. Also, when he uses the word "Open Source", it's not the open source that the people in the software community is used to, so be careful. But it's a book worth skimming through.
relevant to DC sniper caseReview Date: 2002-11-09
One point of emphasis is "open source" intelligence--the information that is available from sources outside of the secret intelligence community. Steele argues that the institutional secretiveness of the FBI and CIA is a hindrance rather than a help.
Another point of emphasis is language translation. A further point of emphasis is the fact that threats no longer exclusively take the form of powerful nation-states. I wish that the book focused more specifically on Islamic terrorism, since the other potential threats seem more remote at the moment.
Yet another point of emphasis is database integration. Writing this review in the aftermath of the DC sniper investigation, this seems to be an important point. Before the suspects drove to Maryland, they were involved in a murder in Alabama at which one of them left a fingerprint. Had the Alabama police been able to access a national database, they would have been able to identify the murderer and perhaps apprehend him. Instead, the fingerprint was matched only after a dozen more murders and after the suspects themselves told police to connect the dots to Alabama.
Lack of database integration kills.
Blueprint for Change -- Unfortunately IneffectiveReview Date: 2008-09-09
The book (the Oct 2001 edition) looks to be the author's collection of lecture notes or lecture passouts organized in one or two hour presentations. They are full of one-liners and short paragraphs making sweeping statements, and I wanted space below them to write my comments and questions. Perhaps they are indeed lecture passouts that formerly contained those spaces in which listeners could jot notes on the author's detail comments and examples supporting those statements. Without such support, there is simply far too much to be taken on faith for the author's ideas to be accepted or implemented.
A simple example should suffice to make this point: Steele says on page 6: "Today there is insufficient emphasis on defining and meeting the intelligence needs of overt civilian agencies, law enforcement activities, and contingency military forces." OK, what would be sufficient? What are we doing wrong today (examples would be nice), and what agencies are doing such? What emphasis do we currently have, and how can that be morphed into something meeting the author's definition (unstated) of necessary and sufficient emphasis? What are we spending today on activities that must be de-emphasized or eliminated, and how much will it cost to achieve the proper necessary and sufficient emphasis? Without this level of detail, the author's statement is simply a platitude that will be roundly ignored by those agencies and personnel who have a vested interest in maintaining the status quo.
This defect remains throughout the book. Although the author's statements have much merit and his recommendations for organizational structures and missions to achieve necessary and sufficient intelligence for US policy makers and general security are generally well considered and excellent starting points for implementating the necessary changes, the missing detail allows opponents to dismiss his points out of hand as being simplistic, unsupported by evidence, and dangerous.
Nor is the public ready for this book, even after 9-11 and seven years having passed since publication. There has been no political movement towards addressing any of Steele's charges or implementating any of his ideas discernible by the general public or myself -- quite the contrary, the intelligence agencies have become increasingly ossified, bureaucratic and bureaupathic. CIA employees now arrange their work schedules around their children's activities, and providing day care to the CIA's time-serving employees is more important than providing intelligence to the President of the United States. Steele cannot be an effective change agent until he gets his message (this book) out to the public, but it must be in a form that the public can comprehend -- which is not this book.
I agree with the author that turf wars are the primary activity of all intelligence agencies in the US (my words, he just inferred this), and they must be limited as much as possible. It seems impossible that the US possessed better intelligence on enemy and potential enemy activity before the computerization of information data bases than at present, but that is my conclusion. An example of how turf wars destroy is that the world's best data base management system, the multivalued system created by Dick Pick in the US in 1968, is not being used in US federal agencies but has experiences acceptance in Russia. Meanwhile we are saddled with cumbersome systems like Microsoft's SQL Server, IBM's DB2, Oracle and others. The "free" marketplace doesn't always allow the best product to filter through the weeds -- powerful organizations protect their turf at the expense of the general welfare. Other examples would include the Christie suspension system for Soviet tanks and Deming's ideas seized by Japanese industry.
In short, the book's content is excellent but so many things must be taken on faith due to its organization and presentation that it almost neutralizes itself. It ends up being a handbook of ideas for the intelligence professional -- precisely the individual who will not implement any (or very few) or the ideas in the book. Steele would have done better to take his own advice and provide intelligence to the general population that "remain(s) desperately ignorant of history and culture (and what is happening in the intelligence community" (page 273).)
Nevertheless, BUY, READ & STUDY THIS BOOK.
By the way, the bibliography alone is worth the price of the book.
And lastly, it will take a powerful US President to force through any of this book's recommendations on the American intelligence community. His support will have to come from an informed populace to overcome the opposition certain to come from current organizations. It may be possible, or it may be too late. If this book does as well in the next four years as it has in the last eight, then it was too late.
Steele exposes the failure of the cult of secrecyReview Date: 2003-08-03

Used price: $12.00

Consultants should read this book.Review Date: 2008-08-15
Pain Killer Marketing did more to make me want to consider hiring the authors than write a glowing review of the book. If you are looking for something "new" that no one else has written about, or if you are looking for in-depth how-to's, you really won't find those here. (You won't, for instance, be able to grasp the subtleties of QFD or become an expert interviewer.)
But make no mistake: this book emphasizes the right things! It is full of useful stories that illustrate the authors' perspectives and illustrate why understanding the customer's pain is so important. I also found it valuable because it got me thinking about QFD again, an approach that doesn't get used very often in the industries where I tend to work.
But again, what made this book most interesting to me is that it is a superb example of what every one of us who is a consultant should consider doing for ourselves - i.e., writing and refining what we believe and what we have learned, giving some of our knowledge away to prove our merit and because in some situations it's just the right thing to do, and packaging what we know for mass distribution and marketing purposes.
Great Framework for Finding the PainReview Date: 2008-08-14
Pain Killer Marketing Provides All Purpose AntidoteReview Date: 2008-06-28
Useful and InterestingReview Date: 2008-06-25
problems such that the solutions are obvious. The book is pleasant to
read and the methods are simple to implement. We found we were already
doing some of the things they suggest, but our reasoning was unnecessarily convoluted. In short, I recommend the book because applying their methods has already proven useful for our small company.
Very practical with great focus Review Date: 2008-07-09


The best explanations of principles.Review Date: 2008-09-14
Excellent Book!!Review Date: 2008-07-15
Radiography Review BookReview Date: 2007-10-05
GREAT REVIEW!!Review Date: 2007-09-03
Life SaverReview Date: 2007-11-18

I really like this book!Review Date: 2008-09-11
But in the next battle, Sam gets to shoot the British soldiers. He used to be scared, but then he becomes angry.
I really liked this book. I think other boys would like it, and maybe some girls, too.
HelpfulReview Date: 2008-05-10
Sam The MinutemanReview Date: 2007-10-09
The Battle of Lexington from a boy's perspectiveReview Date: 2007-01-31
Lobel, of Frog and Toad lore, illustrates with a smoky yet highly detailed pencil, and inks in a sparse amount of red and shades of ocher. His limited media and autumn palette connote the era's harsh agrarian lifestyle, and the stark "do-or-die" mentality of the colonists. Benchley douses his prose with rich poetic metaphors, describing the warring British troops as "a bright river of red," and deadly bullets that "buzzed about like bees."
The ending is abrupt, but Benchley's intention is to extend the conversation beyond the book's pages; quite likely to George the Drummer Boy, the companion piece to this book written from a British boy's perspective during the revolution.
4 1/2* An I CAN READ History Book by Benchley and LobelReview Date: 2005-02-03
Soon after, the British attack again. Sam joins his father, despite his mother's loud protest. This time the Minutemen shoot back from behind trees and rocks. Benchley's dramatic narrative continues: "No one knew it then, but that day was the start of the American Revolution." Lobel shows the Minutemen's strain, the families' agony, and the fatigue of Sam and others.
Although a simply told story intended for young readers, Benchley and Lobel convey some of the key elements that went into the eventual American victory. Perhaps a little violent for the younger audiences, this is a realistic story with the look and feeling of an archetypal children's book.

Just One Great Read for All Ages!Review Date: 2003-01-26
Some things are different --- the book has a Methodist church not Lutheran, and the book has a date with the two string players at a drive-in.
What a wholesome book for youth and adults.
It's the best!Review Date: 2002-04-17
I recommend this book to anyone, especially those interested in music. It shows that things can turn around and prevail, even if you don't think it will.
One of my favourite books!Review Date: 2003-10-05
The books follows exclusively the character of Rachel Green, an early teen whose one solace from life and parents is classical music. Perhaps the reason that I found this book so enjoyable is that I am a big fan of this type of music myself (as you can see from my name!). The girl displays all the characteristics typical in an early teenager - paranoia about her appearance, desire for acceptance, the feeling that her parents are unbearable, etc. However, in the last case, she might well have a point.
Her mother is a crusader for better education and artistic facilities in the town of Sandy Bottom, and forbids a TV in the house; instead there is a grand piano. Her father meanwhile conducts imaginary symphony orchestras in the den, and cries over recordings of classical music.
As you can see, the characters in this book are, shall we say, unique, and even those characters which could be called "transitory" are invested with larger-than-life personality traits. (The foremost among these being Drew and his mother.)
Mainly due to these characters there is a good deal of humour in the book. However, there are a lot of wry observations made by the authors on some aspects of life and love. Speaking of which, there is a touching romance between Rachel and a cellist thrown into the book, further making the character of Rachel even more real and vivid.
The book's overlying theme is obviously music, which makes it a joy to read for someone who is interested in this, but you definitely do not have to be a music-lover to get a great deal of enjoyment out of this book.
All in all, for something which appears on the face of it to be merely a "children's book" it is a very enjoyable and easy read for people of pretty nearly every age.
The authors DO know about music!Review Date: 2001-07-03
For Juveniles and Adults Who Enjoy a Good StoryReview Date: 2006-02-06
The Sandy Bottom Orchestra is, as far as I know, the only book to result from the collaboration of Jenny Nilson and her husband Garrison Keillor. There is a lot in this book of the writer's diffident voice that America has come to love on "The Prairie Home Companion" on National Public Radio. But the boisterous, sometimes salty humor of Keillor is admirably moderated here. So, the work is inoffensive, suitable for the young, but it is a treat for their parents as well.
I have now read this book twice. It was wonderful both times.

Used price: $17.66

Santiago's ChildrenReview Date: 2008-09-22
Real-life Latin American studies, a must-read!Review Date: 2008-08-25
As a US citizen living in Chile, I am grateful he was willing to share his insights and experiences with all of us as he not only gives a much fuller context to today`s Chile, but he also reminds us that we can get as much out of any experience as we give!
Wonderfully Insightful BookReview Date: 2008-07-24
A wonderful bookReview Date: 2008-07-11
Fortunately, you don't have to be an international traveler to enjoy this well written and engaging story. Its protagonist, the young Steve Reifenberg, is a complex, down-to-earth, and entirely likeable character. Steve offers honest, self-deprecating accounts of his successes and failures, enthusiasm and frustration. His love for the people and places he discovers, and especially for the children of Hogar Domingo Savio, is apparent in every anecdote. He comes away from his experience in Santiago with a universally useful lesson: "I learned to believe that maybe it was not a bad thing to have big dreams, even if sometimes they fell short."
A must-read autobiographyReview Date: 2008-07-10
First as an avid reader of autobiographies. This one will remain a gem in my memories. It is seldom that one finds a life story so well written, funny, terribly moving, sad, authentic and yet so humble. Reifenberg takes you from the first chapter to the very last page through numerous simple - yet incredible - everyday life stories in Chile. This book combines epics from the childhood of Chilean orphans, their wonderful "mama", Chilean history and includes Reifenberg's own story in the background. I roared with laughter, was moved to tears, even sobbed and did not want this unforgettable book to finish. A must read for anyone !
Secondly relating to the book as a career counselor. I wish that the choices my clients made could often take this path of self-reflection, as long, thorough and difficult as it may be. But where in the end one senses that the person has found his or her core values, the ones that will enable them a fulfilling career and life. Reifenberg seems to have set the ground for a lifelong self-understanding and calling during those two years in Chile.

My favorite childhood bookReview Date: 2004-03-23
SPUNKY by Dori BrinkReview Date: 2002-11-06
I just started it yesterday, am already past pp 50. It's just so real but imaginative too...
Most my work is also about doggies but non-fiction. I wasn't even able to imagine the beginning of Charlie's life. I met him in a shelter at about the same age you Dori met Spunky.
I admire the novel tone of Spunky even though I'm sure a lot is true to life. Dori, You personify Spunky so well and yet he is the one who tells the story!! All those dog thoughts and talk don't take away from his character and don't anthropomorphize him in a bad way. Spunky is a full-fledged dog!! Yet he tells the story making the book and the main character (Spunky) adorable and so close to the reader he could be in the same room!
I also want to add (maybe because I'm not a native English speaker or writer) that the richness of vocabulary and of language is amazing.
Hoping the best for you and wishing Spunky who has been immortalized by you, is reposing in peace in Pet paradise, I must say Dori you are a very talented novelist.
Gallia Taranto (writer)
Can't express how wonderfully written this book is!Review Date: 2002-10-02
Lost and FoundReview Date: 2002-07-17
I loved it.
"Spunky" is the book that really got me reading. Ever since then, I've been an avid reader, reading everything from fiction to poems to autobiographies. I never really knew how much fun reading could be until I discovered this little book that could.
Now, I'm a sophomore in high school, and a huge advocate for reading. I spread the word everywhere. I write, read, and am even the editor of the Literature section of an online magazine. Although there are other factors that have influenced my love for books and all that apply, I know the "Spunky" was a huge contributor.
I always re-read my favorite books, but, after a busy move from Colorado to Georgia and adjusting to a new life, I forgot about "Spunky." It was only about a year ago that I suddenly remembered it, as most childhood things do. I tried finding it in libraries, but never could. But, today, it occurred to me that perhaps I could find it on Amazon, and I did. It's here, true-and-blue.
I know I just gave my whole life's story, but that's only to show how much this book really has affected my life. This book doesn't deserve five stars-- it deserves eight, or maybe ten. It's a wonderful book for all ages, and now that I've found it again, I can't wait to re-read it after all these years.
The best Children's Book ever...Review Date: 2002-06-06
Related Subjects: Litigation Medical Law Practice Support Lawyers and Law Firms Intellectual Property Court Reporters Paralegal Services Dispute Resolution Expert Witnesses Practice Management
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