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Smolan has done it again with a poignant and powerful message for the world. This is a must-read for anyone who wants to understand how to make a difference.

Exquisite wide ranging photographs remind us that without water there can be no life. Millions of women and men have to go to great lengths to obtain water - a reminder that we should treasure this precious good.

Rick Smolan has managed once more to bring together powerful photographs and compelling essays that challenge all of us to see, think, and act differently about something we take for granted everyday - water. I was profoundly moved and even at times angered by what I read and saw. Truly a book to read and reread - and one to pass on to friends, family, colleagues. A gift to the world.....

This book is not only beautifully written (easy to understand), it has photographs that tell a clear story. Our water "issue" will be understood by all ages because the photos in this wonderful book tell their own story. As a gift or to keep, this book is a treasure.

I've had this book for months and am still digesting it. You can flip through it in one sitting or you can take your time digging into the details. Try that with other coffee table photo books! First off, the book is huge. The images are beautiful, even when illustrating the harsh realities of the world's water crisis. And the writing has so much variety and insite. Love the Diane Ackerman essay! It is so poetic and, of course, flows like water. A very cool way to bring one of our most pressing issues to the table. Pass it on.

A wonderful book. I loved it as a child, and going back to read it as an adult I realize that there are a lot of things that I missed. I remember my teacher reading it aloud in class--wonderful!

The movie, although very nice, has only a superficial resemblance to the book. For one thing, it moves the time a generation or so back. For another, in the book both parents are alive, rather than Caracticus Pott's being a widower; consequently, there is no romance.

I could very well wish that a new movie be made, NOT a musical and following the original plot.

Just like when I was a kid at my moms knee listening to her read this to me I wsa again transported to another time. This audio is great. Kids and adults alike will fall inlove with this audio book. Some what diffrent than the movie staring Dick Van Dyke. which is always a welcome suprise.

It is a charming and delightful story that you will love to read to your children. I read this book to my 6 year old. She loved it!! We both wish we could find more books about this wonderful family and car.

I remember the 1968 movie based on this novel fondly, but had never picked up the novel itself until just the other day. I was surprised at how different the book is. Although Chitty-Chitty-Bang-Bang herself is very similar in both, the plot of the story is much different. I enjoyed this simple little story, with Fleming's humorous asides, very much. Those asides reminded me of the "Series of Unfortunate Events" books I have read and I would be interested in learning if Lemony Snicket drew from Fleming's story style for his own series. This is a fun, quick story that most kids will enjoy. I do, however, fear that the admittedly crude illustrations in my original edition would not be as popular with modern children.

The story of Caractacus Pott, his family, and that wonderful magical car is one of the best children's stories you will ever read. Ian Fleming, the creator of James Bond, tells a fantastic story about Chitty Chitty Bang Bang, the magical flying car that can even turn into a boat! It's a delightful story, filled with crooks and gangsters, and you won't be sorry you bought this fantastic little book. Should be added to every child's bookshelf. Just delightful! The book is so much better than the movie, eliminating that silly Vulgaria story. If you want to read the story Ian Fleming intended, you'll have to buy the book. You won't be sorry.

As a general QoS resource I got it. Well, I was hoping to learn enough to pass the CCIE test and handle my daily design and troubleshooting issues - it offered more than that and amazingly took me back to 2001-2002 where this Author has the best ever CCNA book!

1- If you're going to take a CCIE lab test DO NOT FORGET to check out the CD of the book just to go through some technologies pushed back onto the CD! topics like CAR and Custom queuing are very well described but not in the book! - as a reader I'd happy to pay $20 more and get them all printed out in the main book.

2- For some reasons (probably to follow the 642-642 syllabus), Mr.Adam has decided to cover QoS on 29xx switches. I was wondering if any organizations had ever used such weak access devices to implement complex QoS policies (except marking) and I wish he had covered 3550/3560's instead. Still Cisco CCO is the ultimate resource for these guys.

3- All other chapters are awesome, however you'd need to learn more on some topic like voice VLAN.

HTH,

I ordered the book at Amazon because the shipping cost was much less (to Europe) than if I would have ordered the book from Cisco.

This book covers most QoS materials used in Cisco 642-642 Exam helping candidates get to know about QoS theory and Cisco router and switch configuration for several networks components (LAN, WAN, Service Provider). With small errata you can get at Cisco Press makes this book an excellent resource for QoS students.

I was floundering in QOS in my lab preparation, so I picked this book up on the advice of an architect I work with. Since then I've seen it recommended by many very senior engineers, and I know why. If you have some hands-on with modern QOS (Modular QOS CLI...) you will get a *lot* out of this book. I poured through it in about a week and it filled in a ton of gaps. Great writing style, about as much a "page-turner" as you can find on a subject this dry.

I really appreciated the overview chapters, as I managed to get a patchwork knowledge of QOS, and the follow-ups were sufficiently detailed to give solid depth of understanding. Also, don't toss the CD out, it's not just some goofy test engine for the VOIP test. It has the first edition's chapters that were cut out. If you're working toward the CCIE R&S, this is really important as the CD contains the Frame Relay Traffic Shaping chapter.

If you're doing QOS or studying for the CCIE R&S, read this cover to cover, at least twice. Good stuff all around. I also have "End-to-End QOS Network Design" as well, but haven't gotten to it yet or I'd comment on the differences.

This is an excellent book for QoS. I recommend this for anyone interested in mastering QoS.

I bought this book because it has a basset hound as the main character. I love bassets and this book is really cute (even if you are not a basset hound fan). The nice tale of one generous dog sharing his gifts with a less fortunate dog sends a good message about sharing. If you like dogs or need a book to help encourage sharing, this is the one for you! Cute pictures also!

Loved the book. It's a very sweet story about a basset hound and his friend and sends a great message of sharing no matter what age you are.
I received the book in perfect condition and it was sent promptly by the vendor.

Our copy of Claude was torn and so well worn.
We were happy to have a new version! Even though my kids are 10 and 13, we still love this short story every year!

The message is fantastic, especially for a Christmas book. Claude the Dog shares his gifts with a less fortunate dog. But the writing is a bit short and the pictures aren't as colourful as they could be. All in all I'm glad I bought it but I would probably choose a different book to give away as a gift.

What a lovely way to teach children `tis better to give than receive.' With few words and no rhymes - except for the author/illustrator's name, of course, and delightful black/white/aqua pictures of Claude the Basset and his homeless friend Bummer, all ages can delight in the spirit of kindness and compassion at Christmastime. But am I the only one bummed because Bummer didn't get a home for Christmas?

/TundraVision, Amazon reviewer.

This is a great product. I am a respiratory therapy student and this book is a must have.

A must for all respiratory therapists, sleep tech and the nurses who work with respiratory related illness.

This book is EXCELLANT!! It is very easy to read & contains a complete, condensed "stock-pile" of the basics of Respiratory Therapy. It's great!! I recently returned to the Respiratory workforce, after taking a "sabatical" of approximately 8 years. This little book helped me to review what I needed to function in the field of RT. It's nice & compact for easy carrying and has valuable info needed to complete a days work!!

This book contains the information needed by anyone who want to be a quality Respiratory Care Practitioner. I spent several years gathering this information in a hand written pocket notebook and I still did not have the scope and breadth of this pocket tome.

If you want to be good you need this book.

Gerald Zollar,RRT

This is a great little pocket guide, although it needs to be updated. My only suggestion is hide it in your locker at the end of your shift or it is GUARANTEED TO DISAPPEAR!!!!

This is very touching story of the (mainly) men who conducted the recovery operations at Ground Zero. The telling is true to the tremendous respect shown to those who perished (nothing titillating) and is inspiring in its humanity and faith. Anyone who has ever worked anywhere will appreciate the turf skirmishes that were waged.

The writing, however, is a bit simple.

Excellent read. Heartbreaking at times, but well written of the trials and
tribulations of the Ground Zero Recovery mission
This book honors the months day after day the recovery workers devoted to trying to find bodies. Some of the rescue workers suffered emotionally and physically, yet others kept going to the end.
I recommend highly

I have not even finished reading this book yet, but I am blown away by the extraordinary story this man has to tell, and told with such heart. This is a major contribution to the history of 9/11.

This is the story that needed to be told of the many courageous, heroic men and women involved in this search and recovery effort. It is also the story of the courageous, heroic families who lived through this effort with their loved ones. It is a must read.

So often we wonder what happens after all of the media coverage ends and life goes on for everyone else - this book opened by eyes to all that went on "after". It really is a tribute to all those that worked on the clean up of the World Trade towers. It was more than just a job - it was an opportunity to bring home more of those lost on that terrible day.

I bought this book based upon all the great reviews, and wasted both my time and money. How disappointing!
There is too much bragging on how great and smart the author is (sorry, but outside of the US nobody knows that company anyway) and even tough I appreciated the genuine willingness to share his experience, this is only common sense.
No new insights. Get the Harvard Business Review and you will learn more than in this book.
I guess that it might be useful for new entrepreneur or maybe small companies, just for them to double check that they are on the right tracks.
Sorry, I tried but just did not learn anything new.

I wish I would have read this prior to starting to work for his new company and also I could've used this about 5 years ago to encourage me to change careers. This is an excellent book and I'm using some of the examples in it for my MBA application this fall.

As an Executive Coach and a close observer of many corporate cultures it did my poor old tired heart a world of good to read this book. If what Hal Rosenbluth says about his company is even half true, it puts his organization at the forefront of employee value and relationship management. Beyond all that, it makes perfect common sense. Why we would think in our wildest imagination that an employee who does not feel valued by his employer would not transmit that lack of appreciation to his customers, is a mistery to me. The first 100 pages of this book are not be missed by any company who truly wants to improve their workplace culture, increase the productivity of their workforce and cut their turnover rate down dramatically. Read it and implement any one of the outstanding programs explained within and watch s shift in morale and productivity start right away. This book is a keeper and an excellent reference source. I could not recommend it more highly.

I am an avid reader of business books, and if I gain just one or two usable ideas from a book, I consider it worth my time. This book is a stand-out among management books, because I got not one or two, but at least a dozen solid ideas I can implement right away. I have shared it with all my top level managers, and have wathced it being shared throughout my multi-national organization. It is a gem, to be kept within reach in one's office -- not with the countless other books that sit, read once, on most managers' bookshelves. I highly recommend it for anyone who cares about the success of their business.

As an Executive Coach and a close observer of many corporate cultures it did my poor old tired heart a world of good to read this book. If what Hal Rosenbluth says about his company is even half true, it puts his organization at the forefront of employee value and relationship management. Beyond all that, it makes perfect common sense. Why we would think in our wildest imagination that an employee who does not feel valued by his employer would not transmit that lack of appreciation to his customers, is a mistery to me. The first 100 pages of this book are not be missed by any company who truly wants to improve their workplace culture, increase the productivity of their workforce and cut their turnover rate down dramatically. Read it and implement any one of the outstanding programs explained within and watch s shift in morale and productivity start right away. This book is a keeper and an excellent reference source. I could not recommend it more highly.

This book is original and thought provoking especially coming from a women with a conservative and traditional Christian past. If more of us Christians could love as Christ loves without judgement or preachiness, it would revolutionize our Church and our ministries. It could, as Kay dreams of, Change The World.

I was skeptical about this book at first. I thought it would be more fluff than substance, but I was thankfully wrong all the way around. This book was both easy and very hard to read. Kay did a great job writing in style that is easily understood, however the words are hard to read in the way they convict you in so many ways.

If your walk with the Lord has grown stagnant or you don't see have passion or drive in your life I strongly recommend you read this book. I think this book is needed for all Americans, as we live out our comfortable safe lives relative to most everybody else in the world.

I promise if you give this book a chance you will not be disappointed and will certainly walk away with more than a few topics to think about.

This is a wonderful book yet also disturbing in a way. It had a big impact on me and challenged me to live with focus on helping those in need. If you have a home, food in the fridge, clothes in a closet like me then you have more than most people. I have to stop whining about my meager problems and consider how can I use what I have to help others. Kay is real about her flaws and struggles. She gives light to the problems of poverty, disease, bad leadership, spiritual emptiness and illiteracy that she personally witnessed around the world. She shares her desire to do good and the struggle it actually takes to leave an area of familiarity and safety to fight the wrongs and injustice so many experience around the world.

Although Kay Warren is an Evangelical Christian and I am a Conservative Rabbi, I found her honest, personal portrait inspiring. Her tale reveals that by listening for and responding to the Divine call to meet the needs of the most vulnerable, she expanded her horizons, deepened as a person, and strengthened her relationship with God.

Kay Warren is an extraordinary woman and should be praised for writing this shocking and enlightening book. She reveals how she became "seriously disturbed" after reading a magazine article in 2002 focusing on the AIDS pandemic. She was stunned and distressed that the article stated there were 12 million AIDS orphans in Africa. The statistics were staggering and horrific! She couldn't understand how this could be happening without her knowledge. She wondered why people weren't doing more to stop this pandemic. After much research on HIV/AIDS, she realized she couldn't sit back and ignore these people.

It took courage and self-sacrifice for this pastor's wife to leave her warm, comfortable California home to journey into the midst of the AIDS pandemic in Africa in 2003, and later to other parts of the world plagued with the AIDS pandemic. Her journey took her to areas where young children and adults were dying each day from this insidious disease. In some way, she felt she had to do something to alleviate their suffering by sharing her love with them. She witnessed the social stigma, rejection, persecution, and shame these people faced daily. It would have been easy to simply forget that this tragedy was a reality. Yet, this special woman realized that she couldn't ignore the call from God to "act up" and reach out to those suffering from HIV/AIDS.

While away from home, she discovered that she had breast cancer. Shortly after this battle, she was diagnosed with another form of cancer. This wasn't enough to stop a woman on a mission. She knew her mission in life and had said, "Yes" to God.

This is a brutally honest account of her journey into HIV/AIDS activism. As an AIDS activist myself, I felt so much admiration for Kay Warren. Her activism struck a chord within me. I know how my elderly mother felt when she was battling HIV/AIDS due to a tainted blood transfusion while undergoing heart bypass surgery in 1983. She was one of the first victims of HIV. She kept her illness a secret because she feared rejection. Many of the people Ms. Warren met felt dirty and ashamed of their illness. I know my own mother did even though she was infected through a blood transfusion. It's difficult to imagine that the stigma still exists after 25 years of the AIDS pandemic. Kay Warren teaches us we should not sit idly by while these people suffer in silence. I totally agree with her. Hopefully, others will hear her message and join the fight.

Being the wife of Pastor Rick Warren, of the Saddleback Church in California, she believes that all churches must take an active role in educating people about HIV/AIDS. What a difference this would make.

In "Dangerous Surrender," Ms. Warren teaches us lessons about love, acceptance, courage, compassion and faith. It wasn't always an easy or pleasant experience, but the desire to do the will of God surpassed any hesitancy she might have experienced. I applaud Kay Warren for her generous gift of love and acceptance to those in need of compassion and understanding. This book taught me to say "Yes" to God and not question His ways.

"Dangerous Surrender" was one of the most inspiring books I have ever read. If more people were like Kay Warren this world would be a better place. We all have a choice in life. We can sit and simply watch the pain and evil in the world or we can make a decision to ease the suffering of those in need by surrendering to God's will as Kay Warren did. I highly recommend this outstanding book.

A Burden of Silence: My Mother's Battle with AIDS

I would definitely recommend this booklet for any one who practices or intends to practice ems. Its very detailed and great illustrations and not to big to carry in your pocket.

This is a great reference book for anyone in the ALS field, Easy to read and understand. Lots of helpful info. Would recommend to anyone!!!

This product is excellent for providing a quick reference to different medications. I love that I can turn to the medicine page and find out why the patient is taking that medicine. There are to many available medications to easily remember.

The pediatric reference section - for typical HR, kg and such for a certain age, is also wonderful.

Great reference book to have at 3 a.m. when you're brain may not be functioning at optimum capacity.

I've been using the EMS field guide since I graduated as a Paramedic in 1990...

Important and useful data is presented in a clear and concise format.

The guide is constantly updated to reflect the latest AHA guidelines.

Well designed, rugged and small enough to fit in a shirt pocket - who could ask for more ?

P.S. I live and work in Israel - I am not affiliated in any way with the guys who publish the EMS field guide...

THIS IS A MUST HAVE FOR ANYONE INVOLVED IN EMS OR ALS EMERGENCY CARE!! BUY IT! YOU'LL NEED IT!!

This book is really good. however my main problem with is that it is mainly good for the American resort market, and not so useful in European circumstances speciall in smaller individual cityhotels.
I have to stress that it is very well written but not what i was looking for.
It is also abit dated. nevertheless I think everyone working this field shoud read it!

Great to read. very good book.

Just finished it. Had to write a review. In summary: The Best Marketing Book Ever!

Very interesting and helpful
From real pro!
Not a textbook, fun and easy to read

I normally don't take the time to write book reviews, but this book was so amazing that I felt obligated to comment. It is succinct, well-written, and extremely easy to read. The ideas in this book can be applied to any type of hospitality product. Mr. Raza supplements the text by giving links to websites the readers can visit to obtain more information.

The chapters:
1) Hospitality and Marketing
2) The Market
3) Products
4) Branding
5) Advertising
6) How to Create Better Brochures and Collateral Materials
7) Public Relations
8) Promotions
9) 25 Proven Ways to Reach Travel Agents
10) Coop Marketing: How to Get the Best Results from Marketing Through Wholesalers and Tour Operators
11) Internet Marketing
12) Loyalty Marketing
13) Marketing Operations
14) Behind the Budget
Appendix: The Marketing Plan