Services Books

I use this book more than any other for my weekly care plans. Very simple, yet effective.

This is a must for care plan books! For a fast, easy to use tool to get your nursing diagnosis and get on with your care plans! It doesn't take a class to figure out how to use it. Students in my nursing class that did not purchase this originally have already bought it or will be buying it this weekend.

I found this book to be so helpful. Although, it's a slightly older edition then the current one avaliable, it still got the job done.

I am a nursing student (will graduate in July) and this book has been an invaluable aid with all of the care plans I have had to do. As a matter of fact, most of my fellow classmates use this book or an earlier edition.

Nursing Diagnosis are not easy but this book has really helped. It gives you possible outcomes/goals.

This is a classic Seuss book for older children - it's dedicated to a girl 90 months old, which puts her at 7 and a half, my guess is that this book is intended to be read for children 7 years old or so.

Bartholomew Cubbins is struck by a terrible misfortune - every time he takes off his hat to the king, it is replaced by another. The king gets on his high horse about the subject, but everything turns out fine in the end when the king buys the final, majestic hat and puts it on his own head.

My nieces like this book quite a bit.

This is a great book for kids ages 4-5 all the way through 8-10. It has a catchy story line about a boy of that age, his problem, how he plans to solve it, and finally the real solution. An upbeat read for kids these days. And, it's by Dr. Seuss.

I'd been searching for this book to read to my 2 year-old son. I remember just loving it and was sure he would. He does. It's just delightful to hear his astonishment every time another hat appears on Bartholomew's head. It's a must read for children of all ages.

This book left a strong impression on me as a child. One of only a few books that I remembered vividly and was anxious to get for my own young boys (who of course, loved it).

The story is great because it keeps building and building. There is a little violence (threatening to cut off Bartholomew's head), but that only made it more exciting for me as a young boy to read it.

I bought this book because it brought back such good memories of my child's childhood and my own as well. I look forward to sharing it with my grandchildren someday. This is a great book to read!

This book not only deals with the issues of attachment and other developmental issues of the adoptive child, but it gives you practical strategies to overcome and deal with them. This book is very inlightning, but offers hope to parents of hurt children.

I thought this book provided valuable insights and gave good real life examples. I would recommend this book for anyone adopting an older child.

This book contained things that I think all parents should know about dealing with kids and thier baggage. I have refered back to this when dealing with situations with my special needs child, if only to know that I am not alone in my struggles.

I read this book twice I liked it so much. I found many books minimized the struggle of raising adopted children and focussed too much on only the positive. Although I have not raised any adopted children myself I do plan on it after I finish university. After reading many books I knew it couldn't be as flowery as they put it. Although I am sure no book could truly prepare anyone for the realities of raising childeren it can help you understand where things are comming from. If nothing else I have a greater respect for the adoptive family because of this book!!!

This book was very helpful. It helped me even though I haven't ever adopted. It helped me understand hurting kids more. I will buy this book! I would like to adopt older kids when I'm married. Besides I have known several foster/adopted kids. It helped me understand them.

Jason writes out in detail the 50 steps to personal magnetism that explains what attracts others to us, our product we offer, and what we stand for. I have read some of these concepts before, but Jason Hartman's "Become the Brand of Choice" puts all the powerful distinctions (50) together in one place in a simple and easily understood format. I would definitely recommend this book to other entreprenuers! Joe Milunas, President of REInvestingPartners.com

Jason writes out in detail the 50 steps to personal magnetism that explains what attracts others to us, our product we offer, and what we stand for. I have read some of these concepts before, but Jason Hartman's "Become the Brand of Choice" puts all the powerful distinctions (50) together in one place in a simple and easily understood format. I would definitely recommend this book to other entreprenuers! [...]

Jason Hartman's common sense approach and easy
to comprehend delivery gives you the desire to want to know more.
If you want to understand what Branding is all about...
read Jason Hartman's Book: "Become the Brand of Choice"!

Jason writes out in detail the 50 steps to personal magnetism that explains what attracts others to us, our product we offer, and what we stand for. I have read some of these concepts before, but Jason Hartman's "Become the Brand of Choice" puts all the powerful distinctions (50) together in one place in a simple and easily understood format. I would definitely recommend this book to other entreprenuers! Joe Milunas, President of REInvestingPartners.com

Jason's humanly sensitive and ethical approach is commendable. You can tell early on that he's a sincere and likeable guy with loads of integrity, and it's easy to understand why his relationship marketing approach is so successful. It didn't take long for me to completely trust the author -- not something I can always say about marketing books. The book is written in a very accessible conversational style which lends great clarity and makes it an enjoyable read and readily applicable. The goal-setting tips are valuable for application to every area of life. I detect a lot of Napoleon Hill's concepts coming through ("Think and Grow Rich"), but have to say that the way Jason lays them out and applies them is even more readily grasped by me than the original Hill book (which is another excellent read, by the way).

This is awesome metaphors for hypnotic trances. Should only be utilized by someone trained in a professional manner.

This is "the manual" for different scripts for any style of practitioner and any type of client. If you can have only one book, this is the book to buy.

I have had the book for quite a few years now and have not been disappointed: almost every time I found in it what I wanted: It has to be said that its orientation leans more towards the clinical-medical applications,and therefore is more helpful in applications such as pain management, relief of clinical-medical conditions and palliative care, and its usefulness is not merely in terms of themes and scripts, it often suggests whole procedures, as in the case of hypnosis applied to pre-partum delivery-anxiety and preparation to manage pain during delivery; As others have said, it is a reference book, therefore the scripts and suggestions have to be developed by the practitioner, one cannot expect to be able to apply them to every case just as they are; but that is what a good professional does: tailor the intervention to the individuality of the client, and for that the book is a precious resource.

I've completely enjoyed reading this book and it will be added to my reference library of inductions and strategies. Dr. Hammond has provided a very necessary work that should be part of every Hypnotherapist toolbox! Very well laid out and explained in detail. This book I feel will remain one of my all time favorites!

:D

This book is a MUST have for the serious clinical hypnotherapist. I think my favorite part is that its not filled with lame "scripts" to follow. Rather it is a compilation of ideas of ways to approach many particular problems with many clients. And, for those of us who already understand that with each client what you say is so individual, this book is handy insomuch as it offers ideas...and good ones at that. Its sort of like having another hypnotherapist available to consult with.

Un libro de facil lectura y que te abre la mente, para el desarrollador común como yo.

McGovern illustrates strategies for creating more impactful web content without boring the reader to death. The advice is practical, easy to follow, and timely. I have been very satisfied with this purchase.

I purchased this book specifically to read more about the process for researching usability issues. I am not a market researcher, but I am a web developer who understands SEO, basic usability issues and general web practices. I found this book to be well-written, simple to understand and it provides a pretty good map for researching your web audience. I have actually read it twice now, finding even more the second time around.

I highly recommend this book, I still use it as a resource as I learn more about market research, something I don't particularly care for, but that is essential to my success as a brand manager and web developer.

Gerry is a genius.

Gerry McGovern's "Killer Web Content" *seems* to be a primer about writing "killer content." And it is. He talks about simple ideas (e.g., "killer, not filler," or, on the Net, "in self-service mode, people go on gut instinct") in simple sentences, with lots of words in red so you get the idea. Then you put those ideas all together and think about them. And *then* you start looking at websites created from the grad school universe by professionals, all too often FOR PROFESSIONALS, that leave you - us - Everyman - frustrated or even amused (and that is not the intent). Ah, the epiphany: you realize that too many people are getting paid too much money when they have no idea how to talk to us: the folks who are surfing at 2AM in hotel rooms, trying to learn something for tomorrow's presentation to the Executive Committee. Obviously McGovern has practiced medicine: you listen to the patient, and the patient will tell you what the problem is. You listen to the customer, and the customer will tell you what she needs to hear. You listen to your children, etc.

Of course, the devil is in the details. Would that there were a standard operating procedure to ferret out the words that each of us wants to hear. Then we could fire Sales and Marketing - all they do is get us folks in Technology and Operations into trouble, right? Nope, says McGovern, you have to talk to people, relate to them, listen to them, hear what they say, abstract the content, try it out on your site. Each word is a hypothesis: true or false. Does it work? Does it bring people? You measure, you re-frame, you redesign, you re-relate. Surely it must be easier than this! All Jeff Bezos did is slap some stuff onto a website, and look at him! Right? McGovern just smiles, probably lifts a Guinness - he hints at his pleasure in Ireland - and, secure in the knowledge that you'll reread his book, just goes on about his business, writing and consulting.

Oh, it seems so simple. Oh, it's not really that complicated. Oh, it is so, so worthwhile. Read the book carefully.

David Block MD, PhD
Editor & Publisher, "The RoadeWarrior: every consultant's ezine"
www.roadewarrior.com
david@roadewarrior.com

I work for a Fortune 500 company and was first introduced to Gerry McGovern through one of his workshops that my company was hosting. I really connected with Gerry's passion for both the customer's perspective, as well as his message to get the fundamentals right. Armed with his book Killer Web Content, I left the workshop inspired with new ideas for solving some of the UX issues we were having with our Careers website (strategic business tool for talent recruiting).

I started to read his book the next week and learned enough useful information with each chapter that I finished it. I got a lot of value from some of the techniques described in Killer Web Content. I appreciated the information specific to generating good content using "Carewords" in the right way and at the right time. I also learned from this book that the web user is a different animal than traditional application users. Gerry has a good handle on the machinations that drive this new information hunter's behavior.

I can honestly say that I've quoted Gerry's work in UX meetings dozens of times since first attending his workshop. Since December, I've given away three copies of Killer Web Content to other UX professionals. All 3 have given it rave reviews! In addition to attending one of his live workshops (absolutely awesome!), I HIGHLY recommend getting this book!

As an adoptive mother to be, I found this book enlightening. It's easy to read, informative and gives simple ideas for creating a life book. It's been a great find and I'd highly recommend it to anyone who's thinking about adopting too. If you manage to read it prior to your adoptive child arriving home, you'll get lots of useful hints on what to look out for while you're still in the adoption process.

This is a must do for anyone who is adopting, it was easy and full of great ideas. Thank you

This book has been in print for a while, and I hope the author comes out with a 2nd edition, because it is a wonderful, wonderful book, full of helpful practical information about making a lifebook. And a lifebook is an important thing for an adopted person! I'm only just beginning to understand its importance.

I made a lifebook for my daughter 3 years ago. After it was read a few times it sat on the shelf, ignored. But this year, in 2nd grade, when she was asked to bring the 5 most important things to class that say something about who she is, the lifebook was one of them. You just never know.

I was disappointed when I was 20 pages or so into the book because it was not nearly what I had hoped for. It is a bit disorganized and feels more like a handout at a class, than a professional book. It also seems to be outdated in terms of some of the ideas (scrapbooking and film photos)and there are also some errors in the references and links. If it were cheaper I wouldn't have minded so much! But I also realized that I have been volunteering in adoption education for many years, and have many friends, virtual and IRL, who have adopted who have helped me with most of the issues this book addresses. However, if I had not had so much exposure to it I would have found the ideas in the book more enlightening. Basically, it's a fundamental idea for adopted children and if you do not have a large support base (helpful CW's, friends with experience, etc) this book will be extremely useful to you. If you are more experienced you might want to borrow it from a friend or the library if you can find it.

Review by Sherry North, Author, Because You Are My Baby

We are in the process of adopting a child from Kazakhstan, so I bought this book to help us collect information and memories for making a lifebook. While the text is a bit haphazard- information is often repeated and the topics seem to jump around - I would still recommend the book. It has given me a new perspective on how to talk to our child's caregivers and which tidbits of information or mementos to look for while we are in Kazakhstan. It also has sample lifebook pages, which will be a wonderful guide when I sit down with our child to make her lifebook.

My friend, whom is a Postal employee, encouraged me to buy a study guide prior to taking the exam. I read customer reviews to several of the study guides that were purchased, before carefully settling on this particular guide. The author, he has the practice tests, the formats, set up exactly like the actual exam. The CD, the timed sessions, they're awesome! I don't think I could've made it through the actual exam, not having those timed sessions to practice with, building speed!

This book got me to a point where I was well prepared and confident walking into the exam. Its an excellent choice.

It was not for me, I've been working for the postal service for seven years, It was a gift for my brother and he raised the score from 78 to 91 by just followig this book tips... The best one in the market as of today.

This book/software package is an ideal purchase for individuals preparing to take the United States Postal Exam 473 & 473-C. The material is not only accurate and up-to-date, it's affordable, easy to follow, and comes with wonderful live customer service! This package takes you from the beginning to the end of this exam. It provides detailed information about each segment, strategies to overcome common obstacles, and finally simulates the actual exam with six practice tests. If you are serious about preparing for this exam, you want this book/software combo! Watch out for fraudulent companies! They are out there, and they will take your money. Unfortunately, I had to learn the hard way. The first company (which shall remain nameless in this review to avoid slander) stole my money by twisting the truth and providing me with irrelevant out-of-date material. If it had not been for the discovery of this book/package and Mr. T. W. Parnell's wonderful support team, I would have failed the exam. If you buy this package and follow the steps, you won't regret it! This book contains, "The Right Stuff!"

This book was really easy to follow and I felt really confident before and after my test. I think I had about a week and a half before my test to do this program and it seems just about right.I was so confident as I took the test, I finished with time to spare and went back and double checked myself. I took the test in 2005 and scored very well thanks to the book and computer program. I have had several interviews because I scored so well. I have had some questions along the way and they have been very helpful. The pathfinder people are very nice people to work with and very up up date on all their information. They communicate well and are quick to respond. I think they have many insiders that give them accurate information that the other books seem to not even have a clue on. You cannot go wrong with this. He gives you clues and tips to make it so easy to do. I have been to the library and read through many of the other books out there before I purchase this one. None of them compare to it in information and ease of use. Just buy it you won't be disappointed!

This will probably be the shortest review I have ever written. Let me put this book in context for those of you looking for an excellent book on how to run a successful salon. I ordered every book I could find on the net about running a succcessful salon. I read them all......this one was 5 fold better than any of the others I read. If you want to drive business in your salon, buy this book!

I read this book when I first got into the hair industry as a beginning stylist and it definitely helped me gain a very large clientele and being booked out 2 to 3 months ahead in a relatively short amount of time. 5 years later I am managing that salon and we are having our best years ever even in the tough times we've had with our economy. Many salons in our area have gone out of business. Why do we exceed when other salons are failing? Because we have implemented many of the ideas of Secret Service. I am so hyper-aware of customer service now that I have a hard time going to the dentist or chiropractor or any place of business without wanting to tell them these easy little things they could do to make their business so much better. So I highly recommend this book, but beware you'll never go out to eat or shop the same again.

LOVE this book! It's completely marked up with yellow highlighter and dog-ears. Must Get for Spa Owners!

This is a book that I reccomend to all of my franchise stores that I support. This is a glossary or handbook of great service and marketing. There is no reinventing the wheel in this little book but a refernce of the tried and true. Each example is supported with results and successes. The multiple companies referred to are known companies who lead their markets in service.

I encourage my stores to take a highlighter to this book of concepts and write notes in the margins. They will refer to this book often. This is 165 pages of good information.

I read this book in one day while I was on vacation. I was so inspired, I couldn't wait to get back to work to begin a new customer service policy in our salon. We already do some of the rituals for our guests, but this book gave me so many more ideas. John Dijullius is so right about creating systems and sticking with them, day in and day out. Can't wait for the second book!!!!

I was a bit disappointed in these books, because I love the Crown/Court Duel books so much. These are not like them at all. They seem to be for much younger girls, and there's no romance or anything.

And it was weird but I did not really like Wren. I know I was meant to, but she just seemed like too much of a typical, plucky, orphaned heroine - and she was too matter of fact and accepting of all these amazing events. It wasn't realistic, and I know it's fantasy, but shouldn't the characters still feel real?

I have only read these books once - and I re-read EVERYTHING - so that tells you that they're not that great. But they are probably okay for younger readers.

The book I am reviewing is called Wren To The Rescue by Sherwood Smith. I think this story deserves five stars. It's about a girl named Wren trying to save a friend named Tess who is a princess. The problem is a evil king named Andres kidnaps Tess. Wren attempts to save her friend with the help of a magician and prince. She may just do it. I really recommend this book to everyone. Other books are Wren's Quest and Wren's War.

Emerson, NJ Fifth Grader

After I read Crown Duel, I couldn't wait to read other books by Sherwood Smith. I picked up "Wren to the Rescue", and began reading. I couldn't put it down! After reading Crown Duel, I thought NOTHING could even compare to it--I was wrong. "Wren to the Rescue" has the same nose-glued-to-the-page quality, plenty of action and adventure, lovable characters, and of course, majic. Normally, I'm not really into the whole "evil sorcerer/sorceress-mystical power-wizard school" thing, but this is different. The type of majic that Smith portrays is almost believable, and not the traditional witchcraft that many other books these days are about. I can't wait to read the other two in the series: "Wren's Quest" and "Wren's War"! I would reccomend this book to anyone, but people ages 10 and up will probably enjoy it to its fullest. Happy reading!

Wren to the Rescue is a great read! It keeps you hooked and after you read it, you'll run to find the sequels! I just finished reading it for the second time, and it was just as good as I remembered it.

Wren, an orphan at Three Groves Orphanage, finds out that her friend Tess is really a long lost princess, hidden there because the wicked king Andreus wants to kidnap her. Wren is invited to come back to the palace in Cantirmoor with her friend. Unfortunately, the day after they arrive, Andreus strikes and Tess is spirited off to his stronghold in Senna Lirwan. Wren, being the spunky girl that she is, is not content to sit back and watch everyone else search. She uses a magic spell she saw to transport herself to the magic school, and from there decides to run off with a young magic prentice, Tyron, to rescue Tess.

They decide to find the mysterious mage Idres Rhiscarlan, to see if she will help them. When she refuses, they set out on their own to try to prevent the coming war. After a while, they are joined by Connor, Tyron's friend and a prince. After many adventures, involving warrie beasts, secret passages, bridges, armies, thieves and chraucans, they make it into Senna Lirwan.

Wren drinks from a poisoned stream and Andreus tries to take her, but Idres somehow pops back into the stream and saves her, turning Wren into a dog in the process! Poor Wren! But it doesn't seem to bother her all that much, though she is in danger of being a dog forever.

However, more problems soon come their way. Connor has a terrible secret, Wren's friends are captured, and she must find a way to rescue them alone AND get Tess out, before she becomes a dog for good! How does she do it? Read the book to find out!

Though not on the par of Crown and Court Duet. This book was obviously written for a younger audience, without the same prose, (...) tension, or interesting plot twists that were present in Crown. Still, an absorbing and pleasant read. Recommended- especially for young adults.