Insurance Law Books

I wasn't sure what this book would be about when I flipped through the pages at some airport (even with the subtitle, it still wasn' clear what the book would address). I made the right decision to buy it.
For all of us who have had a course in statistics and who trade in the stock market, this book provides a history which otherwise may be difficult to come by as in this book. The book is also well-written and fun to read.

Great book for Risk Manager's Professionals. Include great point of view and provide a good background.

This book is an abolute must for whoever uses the word RISK in reflexion, work, publication or lecture.

The topic is interesting, but the minutiae of the story makes it difficult to stay engaged, and as such, reads more like a very dry thesis. So, the phrase: "Story of Risk" might sell books, but it does not accurately address this book. I did not feel engaged throughout the reading of this work, and this belies the problem with the asymmetry of title and book.

However, for academics and teachers, the book does give detail which may be used to "spice up" lectures. This may prove to be its number one utility.

My own barometer of whether a book is truly five stars is measured by its life on my bookshelf. I have a finite sized bookshelf, and yet the number of books being published is something for which an end of publication is difficult to see. As my attention was drawn to this book again, after seeking out other "Black Swan" books, I can tell you that my hardcover is looking for a different venue for its life time on my bookshelf is now in question.

This book was a gift for the man interested in investments!
He loves it!

I found this book to be an interesting read into the mayoralty of Richard Daley. To be sure, Daley ruled Chicago as if it were his own personal fiefdom, employing ruthlessness and corruption on more than a few occasions. In reading this biography, I found that despite his flagrant corruption, Daley did maintain Chicago as an economically viable city at a time when other major Midwestern cities (i.e., Detroit and St. Louis) were crumbling and burning, and suffering from the mass exodous of the middle class. Daley was quite successful in making sure that Chicago did not suffer a similar fate. What interested me as well was the civil rights situation in Chicago during the 1960s. Daley maintained segregation within the city, but reached an accomodation with the black leadership, as they delivered votes to him. In exchange, the black leaders and their supporters received various forms of political patronage. This was in sharp contrast to what was the situation in the South at the time. I think that this difference was exempified by the rather cool treatment that was given to Martin Luther King by the black leadership when he visited Chicago in 1965.

This is a detailed book about the political machine Richard J. Daley built in Chicago. In this book, you realize the corrupt nature of a political machine. Votes were stolen, money squandered on people hooked into the machine, and the violence against those who opposed the policies. It is a wonder that the machine is still somewhat working. Machine politics is a nasty business. Somehow regardless of all this, Richard Daley successfully managed the third largest city in the United States. He improved the administration, built the infrastructure, and generally was not corrupt himself. He was the head of the machine though and bears responsibility for the corruption.

This is an in depth expose of the Richard J. Daley machine. It will take some time to read through the 400 plus pages of this political biography of Daley. A good read for someone interested in Chicago.

As a European visitor on my first trip to the US I was fascinated by the signature of then Mayor Richard M. Daley on so many signs, permits etc. I was also impresssed by the respect and affection many people has for the mayor . This book describes the laying of the foundation of that Daley dynasty by Richard J. Daley. It tends to focus on the machinations of the Democratic Party rather than the benefits Daley brought to Chicago. Not as well writted as Caro's biographies, but still readable. I'm looking forward to reading "The Boss".

A great book with contents delivered in a clear, concise writing style. It reads so fluidly, one can forget he/she is learning history while riding along with a fascinating narrative. I very much enjoyed it and learned a great deal from the exhaustive research that obviously went into the project.

My only criticism, however, keeps me from giving five stars: the co-authors seem obsessed with housing and perceived racism issues in Chicago - at times to the extent that Daley is almost forgotten in their drive to bring home a point. If this is where their academic background is based that is fine, but the reader deserves to know this going in instead of being advertised a full one volume biography type of study. This was an occasional distraction, but one that usually ended soon enough with a paragraph break - welcomed with a 'whew, glad we got back on track'- from this reader.

All in all, a fine book very much worth your time, but be advised not quite what it might seem.

This has to be one of the best biographies that I have ever read. Before reading it, not having grown up in Chicago, I was relatively unaware of the specific goings on regarding the reign of Daley the First. However, upon finishing it, I suddenly have a vastly improved understanding of the man and also of the history of the city during the fifties, sixties, and seventies. Few persons had more power as politicians than Daley did which is quite surprising considering the relative lowliness of his position. It seems inconceivable to us today that he was able to "slate" the entirety of Illinois politicians, but that is precisely what he did for several decades. The secret was his holding onto to the positions of Mayor and Cook County Chief simultaneously. This effectively made him boss until death. By never letting go of them both he was able to run the state. In the 1960 election, he "worked" endlessly to ensure a Kennedy victory (although Kennedy would have won the electoral college even had he lost Illinois).

As a personality, Daley remains distant and incomplete even after the last page of American Pharaoh is turned. I cannot think of another famous person I could say the same about, but the subject's nebulousness is certainly not the fault of the authors. Daley came from the shadows and stayed in the shadows. He was a throwback even at the time he was elected, and as a man he had far more in common with those born in the nineteenth century than those born in the twentieth. The only thing in life which seemed to motivate him was the acquisition of power. He was faithful to wife and had little interest in money or drinking or anything outside the strengthening his empire. Daley was a caricature of ambition, but his drive made him something he, perhaps, was never supposed to be. This is not a work you will soon forget.

From my standpoint as a physician, I found the objective data very provocative. However, I consider Tom Baker's conclusions and interpretations based on the data misguided and inflated. I consider that the book is useful to read, as it contains accurate data based on research. However, his interpretation and representation of the data to support his views that there should be more litigation and access to litigation than there is today against medical professionals only serves to promote his bias against medical professionals working in good faith in an imperfect world.

I had a corneal transplant back when I was just a kid. The doctor never told me how to recognize rejection because supposedly "only five percent of the world's population has immune systems that would recognize something so small."

Unfortunately, I fall into that five percent. The day the surgeon pulled stitches from the eye, I thought the starting haziness was the aftermath of stitch removal.

In a few expensive hours, I was told the graft was lost due to rejection and the "greasy film" was an inflamed, thickened cornea.

The eye was flooded with ophthalmic steroids to halt septicity.

The steroid flooding destroyed my lens, which led to a second surgery to remove the lens and insert a replacement. Then, I formed thick scar tissue and the doctor used a laser to try to get that scar tissue down.

I waited over twenty years for another transplant in that eye. The eye was beat up and no doctor wanted to touch such a banged-up mess.

Several years ago a gifted and heaven-touched ophthalmologist did an exemplary new transplant.

Yet my wait was for naught! You see, the original surgeon - all those years back - missed the scar tissue and hit my PUPIL with his laser.

I can't use ambient lighting. I surround myself with pricey ultra-maneuverable lighting to get the light just right.

I wear special shades when I go outside to block out as much sunlight as possible. Oncoming car lights at night make me a scared and blinded Bambi.

I was totally blind for a while.

Light will never fall properly in this eye. No one knows, yet, how to sew "tissue paper" pupils very well.

Lawyers, so far, won't even hear me out - outright cutting me off - once I get past the year of the initial surgery and the year of my discovery. STATUTE OF LIMITATIONS!

As I write, the front of my blouse is wet because I just can't stop the tears. They never stop when this subject comes up.

I do my math and I agree with this author. You, surgeons and others, that think he is so off the mark, take my place for a day!

If my "good" eye, for what ever reason, runs into any problem, I will again find need to touch all the food on my plate to orient myself before eating.

I won't visit Amazon so much because I've been raped of something so very, very precious and irreplaceable...

I can do no better than the detailed criticisms of this book already posted. Having practiced surgery for over 30 years and an author myself, I'll tell you Baker's attitude is an example of what's driving health care in this country toward mediocracy and away from the high quality our nation could achieve if physicians were just left alone to do their job. The book itself is a symptom of ITBED (Ivory Tower Blind Eye Disease,) ignoring the real problems plaguing our health care system. They are two-fold -- the lack of appropriate reimbursement and lack of tort reform. (If you don't believe the latter, check out the state of Texas.)

Everyone quotes Baker's facts. Well, look at the medicals schools -- you don't have to have an "A" average to get into one. Look at the residency programs in our country --they're having trouble filling them! Why don't smart kids want to be doctors?

You really want to know what's happening? Don't read this book, ask your doctor! And ask him or her now, because there may soon be a time when you'll be in the need of emergency care and someone will just hand you a mouse and tell you to surf the net for your treatment. You see, if your doctor explains all the options to you, it might confuse you so much, you won't be able to make a decision and you might wind up suing the doctor. This actually happened and the jury found in favor of the patient. The doctor explained too much! Do you get it? We can't win!

I heard a plantiff lawyer lecture recently and he said two things were necessary before proceeding with a malpractice suit -- a deep pocket and an injury. John Edwards is running for President of our nation and that's how he made his fortune. Hillary's health plan was worse than socialized medicine. The other guy won't salute our flag. God bless us everyone.
- Constance Uribe, M.D., F.A.C.S.

Baker begins by putting malpractice insurance expenditures into perspective. In 2003, doctors, hospitals, and other health professionals paid only about $11 billion in medical malpractice premiums - out of $1.5 trillion spent on health care, and in comparison to $116 billion Americans paid for personal auto liability and no-fault insurance.

Part of the "problem" is its unpredictable and cyclical nature. Medical malpractice payouts are significantly influenced by a few cases drawn out over several years - thus, when they occur insurers can find themselves needing to temporarily raise rates to recoup losses. Another problem is that doctors bear most of the costs of medical liability, despite receiving only about 15% of health care revenues. And finally, the issue focuses primarily on a few specialities - eg. OB-GYNs.

As for the costs of defensive medicine, early 1990s research by a congressional group found doctors reporting defensive they would take extra defensive medicine costs less than 0.01% of the time in response to various situations posed to them, though at a much greater rate in some situations (eg. when heart disease or brain surgery was involved). These results have been inappropriately generalized, and subsequently largely contradicted by the original authors since concluding that managed care eliminated the impact without increasing malpractice awards. The number of doctors supposedly leaving the profession to avoid malpractice costs has also been overstated (eg. they simply moved to another area), but malpractice rates have led to a decline in part-time practitioners in high-risk areas - a good thing given that malpractice rates are inversely related to practice volume.

Baker believes that malpractice suits are beneficial, citing anesthesiologists' working identify major sources of malpractice awards and thereby significantly reducing errors and holding insurance rates constant over a number of years. He believes that the real medical malpractice problem is that there are too few claims - most instances where patients are harmed due to medical errors do not result in lawsuits, thus not creating incentive and feedback to improve. Therefore, Baker offers several suggestions for improving the rate of lawsuits.

Baker does not go on to look at wastes in other areas of health care. Dr. Relman, however, does. He estimates ("A Second Opinion" that 40-45% of health care expenditures are waste - excess administration, profit, and care that is either not needed or of doubtful value. Others estimate that the new Medicare drug benefit alone adds about $70 billion/year in wasted costs through extra overheads and lack of competitive bidding.

This book is a must read for anyone who thinks that tort reform is a good idea. We've tried it in California. The effect has been to effectively immunize health care providers from liability by closing the courthouse door to claims of medical negligence. There is no incentive to improve the health care system or to address the systemic problems that cause most injuries and deaths.

Medical negligence is a fact. Our government estimates that as many as 98,000 people per year die from preventable medical errors. The cost of these errors is enormous and, when our civil justice system is crippled by tort reform, those costs are often shouldered by the public through increased taxes and fees.

Tort law is designed to do two things: to provide just and reasonable compensation to people injured by the negligence or carelessness of another and to discourage behavior likely to result in injury. When we "dis-incentivize" good medical practices by immunizing health care providers, we make it more, not less, likely that people will be injured as a result of medical errors.

There is no evidence of which I am aware that these reforms have benefitted anyone other than big insurance companies. In California, it is increasingly difficult or impossible for patients who are injured by medical errors to receive "just and reasonable" compensation for the harm caused. The cost of litigating such cases is prohibitive in light of the 32-year-old MICRA cap which limits damages to $250,000 in most cases - even those involving gross negligence or the death of a child.

I had a boating accident (I was a passenger) in 2001. I heard terrible stories from people who had hired lawyers and ended up with nothing. I bought this book and after 2 years of medical procedures & appointments, when I was done, I composed a letter requesting $85,000 from the insurance company (who had already been paying all my medical bills), State Farm. The policy was for $100,000 and the boat owner had only made one month's payment. I figured I would negotiate down to $65,000 minimum. I reasoned that if I ended up having to get a lawyer, I would ask for the $100,000 and end up with $66,000 (lawyer would get 30 percent). With my letter, documentation and before, during and after pictures, State Farm ended up awarding me $90,000. $5,000 more than I had requested. I highly recommend this book, but you must be thorough and patient. It's a lot of "legwork". A lot of research and stuff, but who knows your "pain and suffering" better than you. Certainly not a lawyer!!! The money is gone, but I used it to keep my paralyzed 83 year old mom at home with a caregiver until she passed away!

I would recommend you buy this book which is published by Nolo Press, which is probably the most prominent self-help legal publisher. It is a very good overview and covers alot. If you had to buy one book only, this is it.


I had also bought "Car Accident Secrets" which is written by an insurance "insider". I don't really recommend it. It only provided general/basic info. which is covered by Joseph Matthew's book. Good luck.

This book is very vague especially relating to car accidents. I had much better luck with Car Accident Secrets. It contained more information and was very easy, had step by step instructions to follow. I would recommend purchasing Car Accident Secrets if you have been involved in a car accident.

I thought it was very helpful, but I ended up getting a lawyer anyway. Based on how stressed and ill I felt after the accident, I chose to use an attorney for my own peace of mind. The book helped me make a chronological report of events the day of the accident, and all the pain issues and stress that followed. The notes, reports, and calendar I kept have been invaluable to my attorney. The other insurance company fought with me over car rental. Using the guidelines in the book, I was able to create a letter that convinced them to pay the $1000 in car rental costs. I decided to use a lawyer for all the pain and suffering issues.

I AM STILL IN THE PROCESS OF DEALING WITH THE INSURANCE COMPANY ON MY WIFE'S CLAIM. I READ THE BOOK AND I DEVELOPED A STRATEGY IN ORDER TO BE EDUCATED ABOUT THE NEGIATION PROCESS. I DON'T THINK IT GAVE ME AN ADVANTAGE IT JUST HELPED BUILD A STRATEGY WHICH SO FAR DOES NOT SEEM TO BE VERY SUCCESFUL.

The NEC has gotten so large, that the ability to lay it flat while researching is really nice.

This book is essential to install electrical installations. It basically was created by the National Fire Protection Agency it explains how to install electrical systems so that you do not burn down the house or building down that you wire. It does not teach you how to be an electrician, but it does give you the basic guidelines legal guidelines as to how to install electrical systems. Sporte1111

I needed this book for my required continuing education units to renew my license in the state of Oklahoma. The price was right, and if I had thought about it sooner (ha, ha) I would not have needed second day shipping and saved even more. Great product, great price.

When I ordered paperback (bound as from publisher) and the book arrived looseleaf punched for a 3-ring binder, we didn't know until we opened it. I posted a review here to save others from the same problem but don't see it anymore. I know that Amazon will get a handle on all the different formats this book come in, and when tabs can be used. The info is available on the NFPA website so it should be easy.

I gave the 3-ring binder version to a buddy so now I want to buy AND RECEIVE the bound conventional paperback version but I can't get an answer from Amazon if the problem is corrected. I don't want to order again and get another looseleaf copy.

book came in great condition. Took a long time to get the book, but other then that was very satisfied.

This book really drives home the issues associated with the "dark side" of healthcare. Whether you term the issue medical negligence or malpractice, it's real and this book does a good job of discussing the subject. The use of real-life examples is excellent. Dr. Williams' practical, no-nonsense approach would seem to go a long way in solving medical malpractice. This book was quite interesting and a quick read.

I was debating whether or not to buy and read this book until I saw Dr. Van Pelt's comments and then I was sure that I wanted to read it. Talk about the pot calling the kettle black. I will let you know what I thought of the book after I read it.

In the modern-day America, twice as many people are killed by medical error as die in traffic accidents. Dr. Ira E. Williams, a medical professional and oral surgeon of 40 years' experience, warns of the many failings of today's system of medical practice regulation in First, Do No Harm: The Cure For Medical Malpractice. Addressing the skyrocketing cost of malpractice lawsuits, the questionable validity of relying upon the courts and the legal profession to set standards for medicine, the limitations of peer review, and stressing that medical negligence is not just the work of a few "bad apples" but a pathology that can affect any doctor, as all medical practitioners are themselves fallible human beings, First, Do No Harm is a rivet-ing revelation of a severe social problem. First, Do No Harm goes beyond pointing out the injury, however; it offers viable strategies for improving national health care, including drawing from the positive examples in veteran's hospitals and promoting increased self-regulation. An absolute "must-read" for anyone involved in the medical industry today, whether as a practitioner or a patient.

Dr. Williams presents a practical solution to the medical malpractice "crisis" that seems so real. This book has changed my assumptions about the medical community.

I was very disappointed by this book as it really has nothing new. Identifed on the cover as "Dr. Ira E. Williams," the author is a DDS oral/maxillofacial surgeon who has obviously had "turf wars" with MD head and neck surgeons, and seems to have a lot of sour grapes. It is clear to Dr. Williams that he is the superior surgeon, and if he had been consulted could have solved most of the MDs' mistakes. He complained to the local Peer Review Organization about some of his colleagues, and they gave the opinion there was "no substandard care." He concludes that peer organizations have no teeth, and are run by good old boys more concerned with protecting their buddies than in good patient care. In fact, peer review organizations I have been involved in operate almost exactly like the IRPR he ends up recommending in his last chapter, and are staffed by diligent, caring people who honestly want the best for patients, though usually are less arrogant about being sure their approach is the only right one. Meanwhile, he ignores or belittles new approaches (like the aviation model) that actually stand likely to reduce the frightening statistics on medical errors. He gives his prejudice away on page 138 when he states "...the only solution is to identify, control, and discipline negligent practitioners," ignoring the fact that most errors are committed by competent, careful, and up-to-date doctors who are not perfect. Chastising people again and again to never make a mistake and punishing them when they do can never create faultless people, but has created the defensive-medicine mess we're in today.
This book promised a new idea, but really doesn't offer any advice except to try harder and stop whining.

I've definately read better computer forensics books. 90% of the applications that the author recommends and describes how to use are not downloadable and cannot be purchased in a software store! All the links point to a 'contact a sales agent today!' This makes me ask, "Is Bruce a paid spokesperson for Forensics-Intl.com"
Additionally the author goes from very basic information to very complex information, leaving out very important middle information. I've been working with computers for more than 17 years and if I found this book to be somewhat cryptic, a newbie isn't going to understand any of the critical information that he/she should know before attempting to perform any kind of computer forensics.

I found this book to be fantastic. Whether you are an experienced investigator of computer network security incidents (as I am for government/military/commercial organizations) or a neophyte just getting into the field of computer forensics, this book takes you through everything you need to know. The chapter on how the author handles an investigation in detail from start to finish is great. I'm applying what I learned there already. The coverage of forensic tools such as EnCase and tools from NTI is great. He gives me step by step information on how to use these tools, which I really need because you can't remember everything to do with all the tools I am involved with. The various reference sections on web sites, tool sites, attack signatures, etc. has been extremly useful for me and various organizations I work with. It's great to have the DOJ Search & Seizure Guidelines in the book. Sure, I can go out to the DOJ website and after some searching find them, but it is difficult to work through all the various links, I can't take notes there, make underlines, etc. It's really nice to have these and other guidelines in a handy written reference. This is one book that goes with me and my team members whenever we leave for a client site. It has just about everything we need for reference purposes. The author calls it a field guide and that is just what it is. I highly recommend this book. Very practical. I just hope the author is going to write another book...no doubt we will pick it up.

I was disappointed with the Cyber Crime Investigator's Field Guide. Half of the book (Appendix G) is simply a printout of the US Department of Justice Search and Seizure Guidelines. Although the guidelines are required reading, one should not have to pay for information that is available for free on the Department of Justice Web site. Chapter 6 of the book is a series of questions and answers on various subjects. The questions and answers are valuable, but the overly brief answers do not provide readers with the rationale behind the answers.

The book is not without merit, though; Chapter 9, "Case Study," describes the general course of action a forensic examiner should take when involved in a computer investigation. The author details what he does in the course of a general forensic investigation -- from the time he gets the call, to his ride from the airport to the client site, to the on-site pre-briefing, and beyond.

I've heard Bruce Middleton speak at international security conferences before and followed some of the articles he has written in the past on information security so when I noticed that he had written a book on investigating computer security incidents (CyberForensics), I knew it would be a great book to have. I was not disappointed. This is definitely a book for professionals in this field (like he says...it's a field book...something you take to the field with you for reference). Someone new to the field would also get alot out of the book if they have access to the professional level software he uses throughout the book (outstanding software from Guidance Software [EnCase], NTI [their computer forensics tool suite] and AccessData [their FTK = Forensics ToolKit] ). Even if you don't have the software currently and you want to break into this field, it's a great book to buy due to the fact that he goes into detail explaing various process, procedures, methodologies, etc that firmly relate to solving computer related crimes. I also understand that he is holding hands-on training classes with this software and using this book as the foundation. Bottom line...this book is an excellent "must have" for a CyberForensics professional working in the field and a great read for those wishing to break into this field.

Get notified of updates at www.nolo.com/legalupdater. Check www.nolo.com/update to find recent changes in the law that affects the information in this book. Customer service support is available at 800-728-3555.

Here are some of the benefits covered in this book:

Veterans benefits - free or low cost medical care
Social Security - retirement & disability benefits
Supplemental Security Income
Federal Civil Service Retirement Benefits

How to navigate the bureaucracy
Reduce your health care costs

Prescription drug discount cards

bought the book to figure out how to take care of my parents. great resource.

Material sees good, but you get regular doses of political opinion on profits, "big business" and how wounderful more goverment might be. Tear out the pages of political garbarge and the book rates 4 stars. Oh yes, the editors make a modest profit on the book. Shame ... shame!

As a government employee, I bought this book hoping it would provide some good tips on the federal retirement system. This book may help the new or very unimformed employee, but that's it. Some of the information on government benefits was just plain wrong, which is why it only gets two stars from me. As an example, it states a FERS employee can contribute a maximum of 10% to the Thrift Savings Plan each year. Wrong! An employee has been able to contribute 15% for years and I believe there is no limit in 2006. This is not good information for a book that was updated in February 2006!

I have been involved in the investigative field for 12 years. I have worked in uniformed management, white collar crime, undercover, insurance defense, etc. I found the book to be written more for a personal reference of the author. Section one was quite helpful (Working Your Case), but the remainder was almost exclusively for California agents.

The author showed a good knowledge of the history of bail agents, and did provide some good cases for reference.

Overall the book was OK as a reference point for Bail Enforcement Agents, but I personally believe that the claim of "The Bible" for the profession is a bit much.

I bought this book when I first thought about the field of fugitive recovery. After reading the material, I then went on to Mr. Harper's training classes. The classes went far beyond the book, but like any training, it was helpful reading the manual before the classes. The book also really laid out the laws and procedures for a novice in this field to understand. It isn't a glory book of war stories like I've seen in other books of this nature. A good beginning manual if your interested in this field.

I was looking for a book that would teach me how to do things. I can find lots of information on the internet, but I wanted techniques collaborated in one book by a professional. What I found was a lot of legal background, and historical background. I am not starting a computer forensics firm, but I do want to be able to track down, if some sort of mishap occurs. This book provides low level information, like dissecting Netscape, and going through and showing you how to track someone's steps through Netscape Navigator. I wanted some more practical knowledge that I could use to fight spammers, or to show me how to deal with intrusions on my system. I was disappointed with this book, but I hope that you won't be.

This book is an excellent follow-on book to Computer Forensics: Incident Response Essentials by Kruse and Heiser, which introduces the fundamentals. This book goes much deeper and is more technical than the Kruse and Heise, therefore the ideal audience is practicing professionals who have prior experience in forensics and a wide range of hardware, software and network knowledge.

Tools and techniques are presented in painstaking detail. I was unable to find a single gap or omission, which speaks highly of the editorial and review process behind this book's 464 pages. While most technical disciplines can dispense with finer details, the nature of forensics is to overlook nothing. If you find the step-by-step thoroughness boring that is an indication that forensics may not be your forte; if you're an experienced professional you'll appreciate the coverage of every technique or use of tools.

While the discussion of tools and techniques will satisfy even the most experienced practitioner, I found the detailed discussion of legal aspects, HR considerations and overall security and incident response processes to be the book's strongest points. This area is what sets forensics experts apart from technicians, and it is here that the book (in my opinion) adds the most value. Procedures ranging from how to properly gather, preserve and control evidence, to legal considerations for designing processes are covered in clear language, as are US and international legal guidelines.

Parts that I especially like include: intrusion management and profiling, up-to-date information on electronic commerce legal issues, the numerous checklists and cited resources, and the clearly delineated process for dealing with incidents.

If you're new to forensics you will probably get more from this book by first reading Computer Forensics: Incident Response Essentials by Kruse and Heiser. If, however, you have previous computer forensics experience or are currently serving in that role this book is probably one of the best investments you can make.