Business Books
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Brought Back MemoriesReview Date: 2000-04-06
Format is great: direct and conciseReview Date: 2000-02-24
I bought your book.Review Date: 2000-01-27
The book jumped out at me.Review Date: 2000-03-28
An empty readReview Date: 2000-04-11

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Strong Argument for an Employee-Friendly WorkplaceReview Date: 2008-04-23
In 1996, authors Bill Catlette and Richard Hadden noticed that every single one of the top 15 companies listed in Fortune's "Most Admired Corporations" were also widely recognized as exceptional places to work! Hmmmm.... Catlette and Hadden conducted a study of such companies over a ten year period, with interesting results: Compared to their top competitors, the "Contented Cow" companies consistently enjoyed big financial gains in every important way--productivity, revenues, and growth.
The book is not without its flaws. For example, Wal-Mart is listed as one of the "Contented Cow" companies--a designation that Barbara Ehrenreich's Nickel and Dimed: On (Not) Getting By in America certainly puts the lie to. Still, CONTENTED COWS makes a strong case for the connection between sound human resource management and successful financial management--a connection far more direct than many managers think. So in my opinion this book is highly relevant for today's globalized-and-outsourced Corporate America.
Doni Tamblyn is author of Laugh and Learn: 95 Ways to Use Humor for More Effective Teaching and Training and The Big Book of Humorous Training Games (Big Book of Business Games Series)
Who's Milking Whom?Review Date: 2001-08-06
"For one, they communicate better. Without the din and prattle of bureaucracy, people listen as well as talk; and since there are fewer of them they generally know and understand each other. Second, small companies move faster. They know the penalties for hesitation in the marketplace. Third, in small companies, with fewer layers and less camouflage, the leaders show up very clearly on the screen. Their performance and its impact are clear to everyone. And, finally, smaller companies waste less. They spend less time in endless reviews and approvals and politics and paper drills. They have fewer people; therefore they can only do the important things. Their people are free to direct their energy and attention toward the marketplace rather than fighting bureaucracy."
These remarks are directly relevant to the key points which Catlette and Hadden make in this book. It is no coincidence that the most highly admired companies (i.e. those for whom employees of their competitor companies prefer to work) are also the most profitable as they dominant their respective marketplaces. They include FedEx, GE, Hewlett-Packard, Southwest Airlines, 3M, and Wal-Mart. Revealingly, each of these six was founded by entrepreneurs and each has since retained its entrepreneurial spirit. They are among the "Contented Cows" which have outgrown the "Common Cows" (e.g. Consolidated Freightways, General Motors, Texas Instruments, United Airlines, Xerox, and Sears) by a margin of roughly four to one. Catlette and Hadden explain why.
At one point in their book, they assert that "just as productive employees are not always satisfied, satisfied employees are not always productive." A "Contented Cow" company offers generous employee benefits, including those which address personal needs. For example, EDS has a car repair facility, bank, store, day care center, and dry cleaners on-site. However, a "Contented Cow" company also has leaders (at all levels) who recognize the importance to their employees of meaningful work to do, high standards to which everyone is held accountable (a "level playing field"), a clear sense of purpose and direction, feeling appreciated, and finally, meaningful opportunities for professional growth.
There is a "Summary" at the conclusion of each of the 14 chapters. These lists of key points will be invaluable to those who may wish to re-read the book (all or in part) as they attempt to formulate strategies and tactics to transform their own organization into a "Contented Cow." I hasten to add that these key points are relevant to ALL organizations regardless of their size or nature. "To become Contented Cows. companies must realize that just as they have choices, their employees (particularly the better, more skilled ones) do so. The new rules of the game have been set, and now it's only a matter of time before everyone learns how to play, and play it to their advantage." Quite true. Contented employees should never become complacent employees. I am among those who believe that great leaders inspire rather than motivate others: they activate in them what is, in fact, self-motivation. Davenport and Beck address this in The Attention Economy, correctly suggesting that there is a form of ADD in the business world which has serious, indeed profound implications for managers at the executive level.
Decision-makers in "Contented Cow" companies understand full well what will attract the attention of those for whom they are responsible. The challenge is to involve and then engage them productively and enthusiastically, indeed passionately in the given enterprise. Only if and when they are can the nature and extent of relationships with customers ensure sustainable profitability. Those who share my high regard for this book are urged to check out David Maister's Practice What You Preach. His key point, with which Catlette and Hadden obviously agree, is that individuals as well as organizations must have impeccable integrity. "Contented Cow" companies are nothing more and nothing less than human communities within which such values are constantly affirmed, not merely in word but in deed.
Business BovinesReview Date: 2001-04-02
Facts vs. "Flavor of the Month"Review Date: 2002-01-24
What dairy farmers already know!Review Date: 2001-04-02

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A Breath of Fresh AirReview Date: 2003-09-01
Christian Values + Business Practices = Strong ValuesReview Date: 2003-08-26
Christian Values + Business Practices = Strong ValuesReview Date: 2003-08-26
Christian Values + Business Practices = Strong ValuesReview Date: 2003-08-26
Christian Values + Business Practices = Strong ValuesReview Date: 2003-08-26


Highlight of my morningReview Date: 2007-05-19
Scott Adams is my heroReview Date: 2006-03-24
Dilbert -- better than last yearReview Date: 2006-03-14
looking forward to yet another day!Review Date: 2006-05-28
Can't do without it.Review Date: 2006-03-13
I tried to persuade myself that I could use that one, and do without the daily, but I caved in, and ordered this again. Makes the working day get off to a routinely funny start, always a chuckle. A great gift too.
I can't fault it.

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A Must ReadReview Date: 2002-10-05
A must for anyone in the process of organizational changeReview Date: 1999-01-24
An excellent way to be reminded of obstacles of change.Review Date: 1998-06-26
Worth & Trust at the Center of RelationshipsReview Date: 1998-05-04
A unique treatment of an important topicReview Date: 1998-04-04

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This Book is NOT boring!Review Date: 2008-07-14
He explains through example that nothing in life is free.
Mises Made EasyReview Date: 2002-11-30
Hazlitt proceeds to apply the above lesson to numerous government actions. By drawing the reader's attention to the unseen effects, the failure of socialism is exposed. Take for example government "jobs programs." If the government employs 500 people, one might think that government has "created" 500 jobs. However, government had to tax its citizens to fund these jobs. Had the money been left in the hands of taxpayers, their spending would have resulted in an equivalent number of employed individuals. Government didn't "create" jobs - it merely destroyed jobs in the private sector. On issue after issue, Hazlitt demonstrates that government intervention in the economy fails to achieve its stated goals (although its real goal - an increase in government power - is always achieved). In addition, many basic economic falicies are refuted, such as "machines destroy jobs," and workers need "to earn enough money to buy back the products."
If you are new to the study of economics, don't stop here. Be sure to read Rothbard's "Man, Economy and State"; Von Mises' "Human Action"; and Reisman's "Capitalism." They are the twentieth century's "big three" works in economics.
Perfect intro to everyday economicsReview Date: 2004-08-03
brilliant introduction to economic thinkingReview Date: 2003-08-25
hazlitts book is inspired by the proto-austrian thinker frederic bastiat (ca. 1800 - 1850) and his famous essay 'what is seen and what is not seen' - the essence being that any good economic policy should always take account of the long term effects on every group within society and not only the short term effects on some special interest group.
after finishing this really easy to read introduction to economic reasoning you should continue with the just as easy to understand 'economics for real people' by gene callahan as well as the essay collection 'planning for freedom' by mises.
Great Introduction to EconomicsReview Date: 2008-01-16
As a retired Army officer and student of political philosophy, I found "Economics in One Lesson" a great book for anyone who wants to understand basic economic theory.

The only facilitation book I really useReview Date: 2008-01-18
An excellent book about facilitatingReview Date: 2007-06-28
A must for all Agile Software Development team leaders!Review Date: 2007-11-24
Would not be without it!Review Date: 2007-10-16
A `Must--Have' For Facilitators, Project Leaders, and Decision-MakersReview Date: 2007-08-29
Katherine A. Hart, EdD, Principal Consultant of KA Hart & Associates, BAodn Board Member, and ODN member


An indispensible guide! Review Date: 2007-07-31
cultivating chutzpahReview Date: 2007-07-03
Fearless ForeverReview Date: 2007-06-08
just showing up, just won't doReview Date: 2007-06-05
This Book Makes One Good PointReview Date: 2007-11-27

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A great read about the little record company that couldReview Date: 2008-03-30
great bookReview Date: 2008-01-21
Simply the bestReview Date: 2006-07-20
Top ShelfReview Date: 2006-06-27
Worth the price for the CD!Review Date: 2006-05-08
The copy of this book that I got from Amazon included a "bonus" CD that contains many tracks of early Ekektra performers that have not been re-released on CD. To me, this CD was worth the price & the book was essentially "free"!
It is sad that only a few recordings from the early Elektra "folk period" have been re-issued on CD. This situation is starting to improve, (see my other reviews for some early Elektra folk "gems" that I have found on CD).

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Heroic Leadership-A book for all leadersReview Date: 2008-06-25
A Company Truly Built to LastReview Date: 2008-03-23
Lowney takes as his thesis the idea that the same precepts that have animated the success of the Jesuit order can likewise inspire personal and business accomplishment. I have to say he has me convinced. He boils down concepts - like Cura Personalis, Magis, and Ad majorem dei gloriam - that will be familiar to those who attended Jesuit schools to what he describes as the four integrated "pillars" of leadership: Self-awareness, Ingenuity, Love and Heroism. He then uses the history of the Jesuit order to demonstrate how, through application of the four pillars, the Society of Jesus grew from a motley band of 10 likeminded University students of different nationalities, with no agenda beyond doing work "to help souls," to become arguably the most successful and influential Catholic religious order.
Lowney's work is not without controversy, especially his contention that the Jesuit's' leadership lessons can be replicated minus their overtly religious agenda. No doubt the order's founder, Inigo (Latinized to Ignatius) of Loyola - for whom doing it "for the glory of God" was all that mattered - would disapprove. However secular research would suggest that the 16th century Basque had some very profound insights that have application beyond turning back the tide of the Reformation and making converts worldwide. I have to say I find Ignatius to be an intensely attractive character, not least because he advocated active engagement in the world, not withdrawal from it. Here's a guy who for most his life just can't get it quite right - and who along the way experiences some incredible reverses - but who never stops trying to perfect his muddled thinking. He just keeps plugging away until it starts to become clear. And it turns out that it's his very lack of success that leads to his deepest insight: that an intensive regimen of active self-reflection will help him make better decisions.
What resonated with me during my most recent reading was how the Jesuit order faced the daunting task of preserving their purpose in remote lands among peoples with unfamiliar traditions - the same challenge facing my organization. Lowney provides many examples of how the Jesuits succeeded at that task. The training that the novice Jesuit undergoes involves frank self-examination, the letting go of attachments (the concept of "indifference" or the freedom to choose any course of action unencumbered by ingrained habits and prejudices), while learning, through active and repeated self-reflection, to validate one's own instincts to action. This creates a confident, prepared and self-reliant individual, eager to embrace life's challenges. In addition, the Jesuits teach a methodology for self-reflection - the Spiritual Exercises and the Examen - that can be used (the Examen everyday) to reinforce their initial training. Their selection process is tough - they take only the best and most purposeful. Those who are selected are encouraged to innovate and shown how love adds passion and purpose to the pursuit of heroic ambitions. The result, says Lowney, is an organization that can adapt easily to radically different circumstances while preserving it's core values (the same "preserve the core, stimulate progress" that Built to Last author Jim Collins sees as the hallmark of companies of enduring greatness).
At times during my visit to our new overseas location I found myself wondering if our task was just too daunting, the culture just too alien, to hope to transplant our unique brand. After reading how the Jesuits managed it, I feel more confident than ever that my organization can do likewise and should do likewise - not shrinking from full-out engagement - through the innovative application of our fundamental values to this new environment. Thanks Chris, and Inigo, for the reinvigorating lesson!
Heroic LeadershipReview Date: 2008-02-08
An Uninterrupted Life of Heroic DeedsReview Date: 2008-02-01
Bemused and amused by the proliferation of leadership lesson books (Leadership Secrets of Attila the Hun, to name just one), Lowney responded. "I was intrigued by what sixteenth-century priests might teach us twenty-first century sophisticates about leadership and about coping with complex, changing environments." He adds, "What often passes for leadership today is a shallow substitution of technique for substance."
I know. I know. I recommend a "must-read" book often. But, this one really is a five-star must-read. "Obedience issues in an uninterrupted life of heroic deeds and heroic virtues," writes Lowney. When's the last time you rubbed shoulders with a truly heroic leader?
The Company of Jesus (the Jesuits) was founded in 1540 by "ten men with no capital and no business plan." Yet within a generation, they built the world's most influential company of its kind. In 10 years, with no experience, they launched 30 colleges. "Instead of talking about leadership, they lived it." Founder Ignatius Loyola trained every recruit to lead. Jesuits believe that self-leadership emanates from four unique values: 1) self-awareness, 2) ingenuity, 3) love, and 4) heroism.
If you salivate at the chance to lead people through complexity, build global teams, control out-of-control growth, mediate turf battles, cultivate wealthy donors, and enforce rigorous hiring standards--you'll feast on this gourmet book. Chris Lowney's real world experience keeps it honest. His delicious and dry wit embarrassed me multiple times last week while reading on airplane trips. The laugh-out-loud moments were frequent!
Much we can learn, but...Review Date: 2008-02-21
The Jesuits rose to worldwide influence within a generation from their "no great leader" organizational practice. Whereas evangelicalism is often built around singular personalities and monolithic structures formed to achieve one man's vision, the Jesuits attempted to build all of their recruits into great leaders who, in turn, swarmed the world. That is the singular refreshing lesson that evangelicals can gain from the study of this book.
However, what is disturbing about the book is the inability of its author, or the Jesuits whom he cites, to grasp the biblical message of salvation by faith alone in Christ alone. With a works-based salvation the Jesuits were - and still are - about moralizing the world with biblical principles rather than affording individuals the New Testament teaching of the free gift of new life in Christ - and the power to live the Christian life - by receiving Christ as Lord and Savior through faith alone.
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