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How to Take Your Life to the Next LevelReview Date: 2008-01-16
Insightful and InspiringReview Date: 2008-01-02
Remarkable resourceReview Date: 2007-11-26
Creating Your FutureReview Date: 2008-02-09
Based upon the ideas that an individual is responsible for the content and decisions (all of life is a choice) that make up their life and that most everyone will reach a point in their life when the other edge of their double-edged success strategy begins to bite them, Sharpnack offers a 5 step process to move to the next level of performance in life. The step one is to 'name your game' - find words to describe how you see yourself, or your winning formula. The next step is to or 'feel the pain' -- see how this limits your potential or controls you life and this gives you a reason to change. Step three is to 'author a new own story' - find words to describe a new way to succeed at life. Step four is a 'practice to master' bit - observe yourself without criticism. Step five 'invites others into your conversation' - moves you into action toward your new commitments in life.
The above is a gross oversimplification and the author gives each step much more depth, but perhaps you get the idea - change the way you think and you can move the world, or at least that portion of the world centered around you. Read the book, it is not heavy lifting and the benefits might be enormous!
Dennis DeWilde, author of "The Performance Connection"
A Framwork for LifeReview Date: 2007-12-01

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Over the TopReview Date: 2008-06-18
What an amazing way to start off!Review Date: 2008-06-02
Great book - couldn't put it down!Review Date: 2008-05-24
Great Read to the endReview Date: 2008-05-20
Highly recommended!
The Damaged RomanticReview Date: 2008-06-03
The action gets hot when speed takes the court-appointed lawyering job for Angle Pissaro, a sex-worker who's accused of killing her lover, Evie. In a series of tiny ticks and turns, the case which is air-tight leads to a set of new conclusions that are so horrific that they make everything around it seem downright wholesome.
The conclusion is in the style of an Inspector Montalbano The Shape of Water (Inspector Montalbano, Book 1)mystery: witty, shocking, brilliantly crafted and stomach-turning. I hope that, by the time I recover from reading it, there'll be another one.
--Lynn Hoffman, author of bang BANG

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Outstanding Resource with great ideasReview Date: 2008-10-13
'Must read' for those selling to the Boomer market Review Date: 2008-07-22
Kudos!Review Date: 2008-05-16
New business strategyReview Date: 2008-05-08
Forge Ahead - with great guidance and supportReview Date: 2008-04-01
It explodes with ideas that inspired me to expand my vision of my business and its mission. Dr. Mary Furlong provides specific companies -both large and small, links, and steps that had me immediately clicking, reading and signing on to be able to meet the industry innovators at her "What's Next Boomer Summit".
Glad I read the book, thrilled I attended the Summit.


A Solid Gold Book on Leadership DevelopmentReview Date: 2008-07-04
I read the section on research first and enjoyed this. These authors have solid credentials as former Center for Creative Leadership researchers and organizational practitioners in the field. First, they identify the "virtues and vices" of a leader's focus--operational vs. strategic-- and their leadership style-- enabling vs. forceful. Second, they share the consequences of overdoing or underdoing selected behaviors. Third, they devote a chapter to helping "overdo" leaders implement strategies for throttling back on these behaviors, and they have a complementary chapter dedicated to helping "underdo" leaders rev up the behaviors that would render them more effective.
To effect positive behavior change, the authors offer solid suggestions that focus on the outer/behavioral work to be done to improve and the inner/mental/emotional work to be done. For almost ever suggestion given, the authors cite an executive with whom they worked who faced a critical change challenge and succeeded by using the prescribed suggestion.
I particularly enjoyed the authors' many sports analogies: baseball (Kofax); tennis (backhand/forehand), golf (using only one club in the bag and "Choose a Swing Thought", etc.
The book seems to be written from an authentic purpose of helping others improve their leadership effectiveness, the soft side of work. The Versatile Leader gets your attention and holds it.
The book may be of greater interest to the seasoned manager in terms of the immediate application of the strategies, the openness to the approach, etc. The novice manager might find the book intriguing at first, then six-to-ten-years later revisit it to discover all the gold that's inside and the new behaviors they can add to their leadership repertoire.
Excess Is LessReview Date: 2008-05-27
With Rob Kaiser, Bob Kaplan has written a book in which he explores a business topic that does not receive as much attention as it deserves: the need for a reliable tool by which to measure strengths overused. As one adage suggests, "If all you've got in your tool kit is a hammer, every problem looks like a nail." However, that's only part of what proves to be an especially complicated problem. All organizations are involved in some form of leadership development each day, ranging from formal seminars and workshops to on-the-job training of direct reports. Countless strengths become weaknesses when taken to excess: specialization can become narrow-mindedness, confidence can become arrogance, reflection can become indecisiveness, etc. Kaplan notes that gifted leaders with whom he has been associated and of whom he had made (and shared the results of) an assessment were often the last ones to know about their gifts. "For years I had taken it for granted that, if they didn't already know they were strong in a given area, they simply welcomed the good news like a refreshing drink on a hot day." Not so. Therefore, "much of the work of development is getting the strengths to sink in. Half of leadership is on the strengths side."
Note: In this instance, I agree with Tom Rath and Marcus Buckingham that time and effort devoted to human development should focus almost entirely on an individual's strengths.
Kaplan's capstone concept in this book is versatility. That is, the ability to structure and balance aptitudes in complementary pairs. This is precisely what Howard Gardner recommends in Five Minds for the Future as does Roger Martin in The Opposable Mind. Kaplan includes in his concept the importance of proportionality. That is, use in the workplace of what is characterized as "excessive force" in law enforcement can be as much of a problem as, for example, tolerance of inappropriate behavior. Kaplan asserts (and I agree) that excesses as well as insufficiencies should be considered when assessing a leader's performance, and, that development of a leader's "versatility" should focus on improving balance and use of "pair-wise capabilities." The excesses of some leaders (whom Jean Lipman-Blumen describes as "toxic") and the damage they cause are immeasurable. Such leaders are probably beyond redemption.
The book is presented in ten chapters, organized within three Parts: In the first, Kaplan examines what he characterizes as a "disconnect between what is generally known about leadership and the way they are being assessed in most organization." He offers suggestions to correct various oversights. In Part II, he shifts his attention to two of the oppositions/dichotomies/polarities/dualities/etc. that are (arguably) the most important to a leader's effectiveness: forceful and enabling leadership, and, strategic and operational leadership. Then in Part III, Kaplan suggests ways to correct overdoing it, underdoing it, and a combination of both, lopsidedness. In Chapters 7-9, he describes the "outer/behavioral" work of development and the "inner/personal" work of development. In the last chapter, Kaplan reiterates all of his key points when offering a profile of "the multi-versatile leader" and suggests how to "boost" an individual's "pair-wise capabilities," notably the dualities of strategic-and-operational leadership and forceful-and-enabling leadership.
Kaiser wrote the Appendix in which he reviews the research and development of the Leadership Versatility Index (LVI), "the 360-degree measure of versatility that is integral to this book." I especially appreciate his skillful use of two reader-friendly devices, a series of 13 "Tables" and four "Figures" that conveniently organize a wealth of key points, notably Tables 2 and 3 (i.e. conceptualizations of the "how" and "what" of leadership) and Figure A.2 (i.e. "Structural Model of Forceful and Enabling leadership"). In the Appendix, Kaiser offers comments that I think should be noted: "Self-ratings of versatility [such as the LVI enables] are not related to coworker ratings of overall effectiveness. In other words, the extent to which managers view their own leadership as versatile has almost nothing to do with how their colleagues see their overall effectiveness. This emphasizes the importance of feedback: lopsided leaders don't see the link to ineffectiveness that is so apparent to those around them."
Of course, none of the material in this book can do more than provide "scaffolding" for a leadership development program that each reader must build in collaboration with her or his own associates. The blueprint and construction materials are for them to select but Bob Kaplan and Rob Kaiser can provide valuable assistance when completing that process.
Those who share my high regard for this book are urged to check out Gardner's aforementioned Five Minds for the Future, Martin's The Opposable Mind: How Successful Leaders Win Through Integrative Thinking, and Lipman-Blumen's The Allure of Toxic Leaders: Why We Follow Destructive Bosses and Corrupt Politicians--and How We Can Survive as well as Rath's StrengthsFinder 2.0: A New and Upgraded Edition of the Online Test from Gallup's Now, Discover Your Strengths. Buckingham's Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance, Dean Spitzer's Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success, Enterprise Architecture as Strategy: Creating a Foundation for Business Execution co-authored by Jeanne W. Ross, Peter Weill, and David Robertson.
Great Practical Research and Solid AdviceReview Date: 2007-05-03
Read this book if you want to become a more effective leaderReview Date: 2007-01-07
Very clearly written and easy to use (e.g., end of chapter summaries provide an effective way to get each chapter's essence quickly).
Lots of good examples and case studies that bring the theory to life.
Also, the authors provide many tips on HOW to become a better leader.
Most importantly, the underlying principle of this book -- versatility is the key to effective leadership -- is not just an intuitive idea, but it is also based upon sound research.
If you really want to become a better leader, then this is a book you'll want to read. Guaranteed.
"Right-sizing" LeadershipReview Date: 2006-08-30
I was simulataneously reading a new book, "Personality and the Fate of Organizations" by Robert Hogan, Ph.D., author of the popular Hogan Personality Inventory. Hogan praises Kaplan and Kaiser's work, which is no small praise given Hogan's 30-year career studying the science of personality in the workplace.
The book is also well written, avoiding the dryness of many management books with a broad array of illustrations from literature, history, and other research. Highly recommended.

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Interesting reading!Review Date: 2008-11-04
Don't Apply For Jobs Until You Read This Book!Review Date: 2008-09-24
Worth Its Weight in GoldReview Date: 2008-08-15
Must ReadReview Date: 2008-05-17
Cutting Edge Guide to Today's Job HuntReview Date: 2008-06-13
All the nagging questions I had about a process I didn't understand--even some issues I didn't know existed--were laid out in a very clear, friendly, and enjoyable format.
I had read some reviews on this site saying that Cynthia Shapiro does free consultations and even calls back on the same day. I found myself in a confusing situation during a job offer (a company I like, but at a much lower rate than they advertised). I left a message for Ms. Shapiro and she called back promptly, gave me a pro's perspective on my situation given my salary history, and some great ideas for negotiating nevertheless.
I am so happy with this product and very much hope to have the chance to work with Ms. Shapiro in the future.

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Could have more clarityReview Date: 2007-06-01
Add it to the libraryReview Date: 2006-07-02
ExcellentReview Date: 2006-05-18
The ultimate must have book for those in the music businessReview Date: 2004-05-26
If you are currently in or thinking about getting into the music industry, make the modest investment and purchase this book---to get this much advice, guidance, and perspective from a qualified attorney, particularly one with Mr. Thall's impressive resume, you will easily spend hundreds or thousands more than the cost of this excellent book.
DO add it to your collection...Review Date: 2005-04-09
When I started reading it I thought, OH NO, its gonna put me to sleep. Perhaps at times, but mostly I found myself realizing I had not asked myself certain essential questions...which woke me right up!
It IS thick with legal issues. But, we are at this moment budgeting a tour and also negotiating with a manager...and the book made me think of things I would not have thought of. It looks like the book may have saved us from running the tour in the red (at a loss)! We will see how it all works out soon.
Gives a good view of how the money moves in the music business. It gives you ideas you can try to use in negotiations for a better arrangement. Lots of things to avoid and to think about that often get overlooked. What to think about before you sign that contract.
We are negotiating a deal and I pulled out this book and looked through the chapter corresponding to our deal. I got a whole page of questions and things to discuss BEFORE we finalized.
That IS one of Thall's goals with this book. If you forget to discuss it before you sign, then it is too late to talk about it later.
I have read "All You Need to Know About the Music Business" by Donald Passman and I recommend this as a Compliment to that excellent tome on the biz. If you are looking at them both trying to decide...you will have to decide what the application is. If you are an Indie artist/Manager at the early stages of your career then I would say, though "All You Need" is a more comprehensive overview, this may be more easy to take in and applicable to the issues you will be facing right now.
I do recommend them both as Passman discusses many issues not covered here.
Mr. Thall has done us a service. He has forewarned us of many of the pitfalls.
Already, it has helped immensely.
Not a replacement for good legal representation...but it may just save your behind!

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Excellent Sales BookReview Date: 2002-08-05
A Great Book for those willing to appreciate itReview Date: 2002-07-22
Very nearly worthlessReview Date: 2002-07-16
Learning to sellReview Date: 2001-10-23
Could Be Invaluable If You Commit the Time and EnergyReview Date: 2004-02-20
Baker's background is in financial services which presumably require extensive education to understand the specific products and services to be offered prior to the identification, cultivation, and solicitation of prospective buyers of those products and services. The title of his book suggests that understanding motivation (i.e. "hot buttons') is an essential part of the salesperson's preparation and indeed it is. He takes a direct and personal approach to his reader as if he has been retained to provide to the reader a combination of mentoring and coaching services. He carefully organizes his material within 12 chapters, skillfully "Tying It All Together" in the final chapter.
This book be most valuable to those who are new to sales or now considering a career in sales; also to sales managers, especially those who supervise others who are relatively inexperienced. To the former, Baker offers sound basics with a rationale for each; to the latter, Baker offers reminders of basics. (Working as I frequently do with sales managers, I am astonished by the fact that so many of them do not have a sufficient understanding of those basics.) I also recommend this book to another group which Baker may not have had in mind when writing it: Those in executive (non sales) positions who are frequently required to persuade others to support an idea or course of action. By now I am convinced that almost everyone involved in business is constantly selling, themselves if nothing else...and most do it ineffectively. Almost all of the strategies and tactics which Baker recommends can be as beneficial to those not in sales as to those who are.
Individual salespersons as well as organizations need a business plan which is cohesive and comprehensive; also one which prudently allocates resources, especially time and energy, where they will generate the greatest ROI. Given the complexity of the general subject of salesmanship, the art and science of ethical persuasion, it makes sense to consult several different sources (including Baker's book) and then cherry-pick whatever is most appropriate to your own specific circumstances (needs, interests, weaknesses, goals, etc.). Here are some other excellent sources: Dick Canada's The 24 Sales Traps and How to Avoid Them, Linda Richardson's Stop Telling, Start Selling, Paco Underhill's Why We buy, and Gerald Zaltman's How Customers Think.

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Great Read!!!!Review Date: 2008-05-26
Awesome for recent grads!Review Date: 2008-08-18
You're So MoneyReview Date: 2008-07-06
You're SO MoneyReview Date: 2008-06-09
Good but...Review Date: 2008-08-21
One annoyance - she says that renters are wasting their money and that everyone should be a homeowner. Then she proceeds to say that her parents paid for her condo. Who should I ask to help me, my deceased father or my mother who lives off $10,000 in Social security checks per year? Some of us have to do it on our own, and that means paying rent instead of drowning in mortgage payments. I think it's a huge mistake for young people to buy homes too soon. Rent isn't "wasting money", it's paying for a place to live.

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Someone got it right!Review Date: 2008-09-15
Blunt & FunnyReview Date: 2006-05-11
After 4 or 5 years of dry, slow college textbooks, this is the crash course you've been waiting for. You'll be able to use your new knowledge tommorow--and have a much stronger understanding of what's going on around you. Because, as Michael Ball points out, you've only got 90 days now to prove you were worth hiring...
Very easy read. Enjoyable, informative and straight-to-the-point.Review Date: 2006-11-25
The book's layout reminds me of "Don't Sweat the Small Stuff", with 2-3 pages dedicated to each "lie". Each topic has interesting side notes and captions and is really written to an audience that's straight out of college, comparing subjects like the hiring process and HR recruiters to dating and one-night stands. Ball breaks down each topic in simple english and at times it seems more like an older frat brother is giving you advice rather than a career counselor. I actually enjoyed reading this book and was able to get through the whole thing in about a week.
The only downsides I have about this book are that his punchlines become somewhat predictable as you progress through the book and that the online resources seem more like a place to hype up Michael Ball's achievements than as a place to learn and share about getting through your first job. It would also help if there was an interactive online forum, like other books catered to twentysomethings (e.g. Suze Orman's YF&B).
Still, I highly recommend this book to all of you out there who are still lost and confused in the corporate world. Good luck to you all!
Right On Time!Review Date: 2006-05-11
But in the office, I painfully found out, this is a huge mistake! And just one of many that Michael Ball expertly--and very entertainingly--illustrates and cautions against. What I appreciated most about You're Too Smart for This was that the author is "on the level" with you--he doesn't pull any punches, and talks to you like a big brother might. One you actually like, that is ;)
The structure of the book--the "lies"--make it an easy and fun read the first time around, but also ensure that you can quickly pick it back up later on as a reference guide for whatever situation you're in (e.g., promotions, quitting, etc.).
Do yourself a big favor and check out this book--even if you think you already know the rules. I can practically guarantee you'll learn some valuable new insights. Plus have a great laugh while you're at it!
Quotes Alone are Worth It!Review Date: 2006-05-11
But I have to admit, one of my favorite parts of this book is all of the quotes and sidebars! There's got to be well over 200--from everyone from Aristotle to Peter Drucker to Bill Gates to Jeff Gordon to Sharon Stone. Plus the author gives his own little sarcastic twist in the attribution, which I found to be a great addition.
The callout boxes, in fact, are full of really solid research--pulled from sources such as the US Census Bureau, Harvard Business Review, New York Times, Fast Company, Monster.com, and countless others.
The book, in total, is really a compendium of all the entry level wisdom that's out there. And then some. If you've just stepped into Corporate America, don't take another step without this book!

Collectible price: $35.00

It's okay--just very little ZenReview Date: 2005-04-18
This book talks about Stan's imaginary friend, Victor, who knows everything, everyone, and has done everything. In addition to that, Victor is a great salesman, who has made all the mistakes earlier on so he now knows everything. So, Victor is the guy who you learn all of the sales lessons from.
It's pretty good with the sales concepts. It focuses on relationship selling, and I thought it gave some good lessons and examples.
It's written in a fictional and narrative style, so it's easier to digest than a sales "textbook."
One of the bestReview Date: 2000-08-23
A romantic read with the Zen of SellingReview Date: 1999-04-22
A book that should be in every salesperson's briefcaseReview Date: 1999-04-08
Stan Adler tells a number of tales, often introduced and always given meaning by Stan's friend and wise man, Victor. From lessons on balance, appearance, situational ethics and perseverance we learn that the sales process is not a checklist, but a metaphor for living life in the service of others. Adler brings a sense of mild irony to many of his stories; I'm a sucker for a good ironic tale.
As a talk show host, I've been treated amazingly well by the salespeople who knew my name and my occupation. For those salespeople who didn't know what they were doing and treated me poorly, I've never made it a point to say anything bad about them on the air. What I am doing for them these days is admonishing them to get this book and learn their craft, not simply appear at their station. The Zen of Selling is worth ten times the sales price - buy it now before the rest of your competitors do.
THE ZEN OF SELLING is a masterpiece of practical philosophy.Review Date: 1999-03-22
Good people are, by nature, good sales representatives. They understand that selling is not an adversarial relationship, but a cooperative one. "Forget the selling," says Adler. "Let the customer do the buying." In short, the salesperson is the guide, the director, the facilitator--not the marketing hero. A successful sales campaign is really an affirmation of values that the buyer and seller hold in common.
THE ZEN OF SELLING breaks new ground in the commercial world. As such, Adler's book is not a sales primer, but a meditation on sales. In a fascinating collection of stories, maxims, and anecdotes, Adler reminds us that effective salespeople are well versed in the art of "understanding customers as people."
In Adler's world, "Victor" is the protypical sales success. He is a diplomat, a philosopher, and a friend. He understands that "sales" is really another word for "affirmation." Victor is the voice of understanding, the voice of patience, the voice of reason in an overly competitve business climate. Victor's message is clear: People who help others will also be successful. The same rule applies in sales.
Stan Adler's THE ZEN OF SELLING is an important contribution--a book that is both inspirational and practical. But when you visit your local bookstore, do not assume that THE ZEN OF SELLING is shelved with other books on sales. Look around. You just might find Adler's book in the Philosophy section.
--Dr. Thomas Nash, Senior Professor of Ethics and Philosophy, Churchill Honors Program, Southern Oregon University
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Sharpnack helps leaders gain awareness of self-limiting beliefs, assumptions and behaviors through examples from her many successful career and life transitions as well as from experiences of those she coaches. We can face some fairly large challenges when we transform our lives from the inside out, since such extensive changes inevitably affect everyone and everything around us, and they seldom happen overnight. As Sharpnack patiently explains, "Trading up to a new context isn't an event, it's an ongoing process."
TRADE UP provides pointers for what we can expect when we begin the five-step process of: revealing our context, owning our context, designing a new context that gets us what we want, sustaining our new context, and activating our context to engage with the world. While these steps may seem deceptively simple and obvious, the real power and beauty of TRADE UP is in the details, where TRADE UP really shines. In the crowded genre of self-help books, it is a rare book that states its case with just the right mix of crystalline clarity and passionate spark... and TRADE UP hits that lofty mark with ease.
When you know that you are in charge of your own life, and your leadership ability is the main thing that makes all the difference in how satisfied you are with how your life turns out, TRADE UP is the book that will help you achieve your dreams. Highly recommended!