Organizations Books
Related Subjects: Fraternities and Sororities
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common sense communication improvementsReview Date: 2007-01-18
Breath of fresh airReview Date: 1999-12-21
Packed with Knowledge !Review Date: 2005-02-23
A superb bookReview Date: 2000-06-10
Good referenceReview Date: 2003-11-22

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A highly practical guide especially recommended for anyone in an interpersonal business jobReview Date: 2006-09-02
Close Your Communication Gaps Now!Review Date: 2002-12-25
Her advice on understanding the other's perspective is a prime example of that depth. While making one's own case is necessary, understanding the other person's perspective is perhaps a more subtle requirement of communications.
I found this book not only helpful in my business communications, which the author targets, but also in the range of communications within my own personal life.
I recommend this book to all my business colleagues who struggle with the intention of good communciations and the results of poor communications.
Excellent Foundations And Applications Of Good CommunicationReview Date: 2005-03-08
The last two sections of the book deal with customer service and managing change. The customer service section seemed pretty straightforward to me. If you are having problems with your customer interactions, chapters 9-11 have some good ideas for improvement. Chapters 12-13 deal with managing change. Most people have a hard time with change. In chapter 12, Karten presents a few models for explaining change; however, she focuses on the Satir model. The main takeaway for me was that people will struggle with change, and you cannot expect otherwise. Chapter 13 presents some good tips for how to communicate effectively when leading change.
The advice in the book is practical, but it will require discipline to make the changes necessary to improve your communication skills.
Mind Your Communication Gaps Now!Review Date: 2002-12-25
Her advice on understanding the other's perspective is a prime example of that depth. While making one's own case is necessary, understanding the other person's perspective is perhaps a more subtle requirement of communications.
I found this book not only helpful in my business communications, which the author targets, but also in the range of communications within my own personal life.
I recommend this book to all my business colleagues who struggle with the intention of good communciations and the results of poor communications.
Solid, real-world advice in a very readable styleReview Date: 2002-08-30
Some of the advice wasn't new to me, but was a terrific reminder of the thought and effort that effective communication requires up front -- to avoid all the communication gaps that can take even more time later.
I especially enjoyed the antecdotes throughout the book that highlighted each point. I was amazed at how some of the people portrayed behaved and was humbled by how others reminded me of my own foibles.
Karten's advice relies on two basic principles: care that your message gets through and care about the other person's situation. This book gives the reader lots of practical tips on how to get the message across while building the relationship.
I'm recommending it to all my clients and peers who are constantly perplexed by the excessive time they spend communicating and the confusion and distrust that still persists.

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Insightful and effectiveReview Date: 2007-02-09
--Tim Galpin
I Love This BookReview Date: 2007-06-12
Simplified influce... maybe too simplifiedReview Date: 2008-02-02
The book focuses in on four mechanisms of change:
-Message
-Reaction
-GroupThink
-Witnessing
Each chapter begins by defining the term on which the chapter is focused.
For example the first mechanism chapter, Chapter 1: Message, begins with this definition, "A usually short communication transmitted by words, signals or other means from one person, station or group to another." Certainly a simple definition, but the author's point is to teach you to shape your message so that it becomes a machanism for change. He provides a five step plan for doing this that is easy to remember and implement.
In order to influence reactions, the author suggests shaping the environment and setting or expressing expectations. This appears to be based on the well-known psychological principle that people tend to do what you expect them to do if the enviroment allows for it. This is sound management advice and is well-suited to the author's intentions.
I felt the GroupThink chapter was the least structured and beneficial in the book. I left the chapter feeling like I still wouldn't know how to implement the concepts, if it weren't for other books I had read such as Wikinomics and the The Starfish and the Spider. But then again, my reference to these two books may indicate that I did not fully understand the author's intent. He can certainly correct me, if I'm wrong.
Finally, the chapter on Witnessing - though short - was a nice wrap-up to the book. You leave the chapter feeling that you can indeed start to make a difference in the situations you're involved in and you also come away with some ideas of how to both create your own "witnesses" and apply other ideas in the book.
Overall, it is a good book on shaping people's thoughts and actions and will likely benefit any manager or leader.
I like this book! Review Date: 2007-04-29
I came across when opening several books and i was still unsure about this one, but there are no other books i can pick, so i bough this one, and it turn out to be a great book that i like very much.
There are only 201 pages with large fonts and not cramfull of printed letters but the insight and ideas are great. The book is about how to get others to act differently to affect a much better outcomes.
I like the MESSAGE, about how we should use the message in a communication to make other do the way we want them to.
Some biased in how people like to be persuaded, like: Simple over complex, powerful over weak, direct over subtle, predictable over possible, necessary over optimal, scare over abundant, want over need etc will make you a better communicator.
There are 4 chapters: MESSAGE, REACTION, GROUPTHINK and WITNESSING. I found golds scatter around that i can use, even that the whole book is not really that well narrated into one flow. But all in all this is a great book that will help you compel others.
Not What I Expected...But BetterReview Date: 2007-02-26
What I got was a rather eccletic but readable and insightful set of how to steps on leading, inspiring, and guiding others to change themselves. How many business books these days can cite the Talmud, Kahil Gibran, Thoreau, Picasso, Camus, Quintus Aurelium Symmanchus, and Dante -- all without seeming pretentious, strained, or misplaced?
Bob's recommendations on how to move others in your direction is both folksy and far-sighted; he interweaves many vignettes from professional experience and historical happenstance to elucidate his points.
I particularly like the analogy of the long distance runner and the effect of personal timepieces - that is one of those interesting factoids that, once learned, seems almost common sense but helps those of us searching for effective means of continuous feedback to search for better metrics.
If you are looking for a primer on how to motivate and lead others in a new direction, this is a must read prior to launching the effort.
One note of quibbling - I am not sure I agree with Bob's discussion of the 'Dark side of simplification' as I think he reduces the argument ad absurdum.

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Endorsements on the Book & ReviewsReview Date: 2007-01-30
Michael Card, Award-Winning Musician, Author and Teacher
When I closed this book, I felt a tremendous mixture of hope, excitement, affirmation, and renewed devotion to the work of crafting weekly worship services. Kevin Navarro ennobles the entire effort of preparing the Sunday "dress rehearsals" for our ultimate worship experience in heaven. I'm grateful for the hard-won lessons, practical advice, and inspiring vision offered in these pages. Let our weekly celebrations resound with greater joy, profound hope, and a taste of eternity whenever we gather together!
Nancy Beach, Teaching Pastor and Creative Director, Willow Creek Community Church, Barrington, Illinois
"Here's a book on worship to be read by every church musician, pastor, leader and worshipper. Everything you always needed to know about an effective worship service."
Leith Anderson, Author and Senior Pastor of Wooddale Church
This is a book for those who know that "something's wrong about the way we are doing our worship." If you want to get off the "consumer track" and "do truth," then this book will help you reverse the trend and go in a direction that is more satisfying to the soul because it gets to the heart of what worship is all about.
Robert Webber, Myers Professor of Ministry, Dir. of M.A. in Worship and Spirituality, Northern Seminary
What a wonderful book! "Here is a book that anyone dissatisfied with the quality, Christ- and Scripture-centered nature, or impact of their worship services must read. While some may feel that Navarro's goals of excellence at times lie beyond their reach, no one can doubt his heart for seeing people brought to Christ and brought up in him through worship. His track record, moreover, first as a worship pastor and then as a senior pastor, at a church where I once served as an interim, speaks for itself--steady growth, qualitatively and quantitatively, in a congregation that dearly loves this infectiously upbeat leader who also models integrity and humility in everything he does."
Craig L. Blomberg, Distinguished Professor of New Testament, Denver Seminary
Are worship services at your church flat? Predictable? Not really connecting people with God? Then get ready to fiesta in the Complete Worship Service! In this encouraging and challenging book, Kevin Navarro invites us to move past the "worship = music" myth and into a fuller approach to worship: a creative, corporate feast of praise, prayer, the Word of God, and the Lord's Supper. And he shows us how to practice hospitality that encourages members and guests to engage with God in worship. Weekly worship can be much more than a dreary duty; as Navarro ably demonstrates, the "Complete Worship Service" can be the appetizer course at your church for the heavenly banquet to come. Navarro writes with the heart of a worshiper, a pastor, and a jazz musician. The Complete Worship Service is filled with biblical insight and practical application. Pastors and lay leaders alike will benefit from Navarro's field-tested recommendations for practicing welcoming hospitality and designing meaningful worship services. I can't think of a better book to stimulate and inform conversations in your church about worship that engages the whole people and the whole person.
Dr.Robb Redman, Pastor of Forest Hills Presbyterian Church, San Antonio, TX Author of The Great Worship Awakening
When it comes to worship, nothing matters if the only One worthy of worship is just a footnote beneath worship glitz. Kevin Navarro prods our hearts back to Jesus and to worship services that give life, not just lessons; a foretaste of heaven, not just so many factoids to get through another week. The Complete Worship Service is a timely, passionate anecdote to the worship humanism saturating contemporary services.
Sally Morganthaler, Author of Worship Evangelism and Founder of Sacramentis.com
Are you satisfied with your church's worship service? Do you leave feeling you have experienced "a taste of heaven"? If not, I would like to challenge each of you to purchase The Complete Worship Service as a gift to your church board, pastor, worship leader, worship committee, or whoever else may be in charge of choreographing your weekly worship service. This book could change your church from the inside out.
Diana Pederson, BellaOnline's Christian Literature Editor
Worship artist and pastor Kevin J. Navarro walks us through the complete worship service in this step-by-step guide. From desire to experience, Navarro has given pastors, worship leaders and church leaders alike a useful tool in developing a taste of God's kingdom for their churches and communities. He directs us through each element of the dynamic worship service, including hospitality, marketing, presentation and music selection. The book discusses the quality of the worship service as a whole, not just the songs we sing. As Navarro closes out the last chapter he makes a comment that must be taken to heart: "People are not just looking to be entertained. They are looking for life. They are looking for hope. They are looking for Jesus." The crafting of a complete worship service is not about putting on a good show. It is about creating an atmosphere, a taste of heaven, a place where people can find life.
Andrew K. Forman
The "sine qua non" of worship servicesReview Date: 2007-05-13
Not Another "How To"Review Date: 2006-01-18
It was good to stop and think.Review Date: 2005-11-11
A Taste of Heaven on Sunday MorningsReview Date: 2005-10-25
Part One is my favorite part of the book and I've highlighted many well-written lines. Chapter One is an outstanding analysis of the human dilemma. Well summarized on page 21, "...people have been trying to get a fix like drug addicts all week long when what they are really searching for is a taste of heaven." Asking the question, "Are they getting that taste on Sundays?" is just great! Focusing the worship service on this goal is fantastic. This is a great chapter and a great goal.
In Chapter two the author adds the reminder (pg. 28) that, " we must have a theology of contentment" since this is not heaven, "we will never be completely satisfied until we experience the jubilation of the kingdom perfected." Matthew 18:20 and Psalm 16:11 are key texts for the idea of the worship service offering a taste of heaven. On page 30 the author adds, "We should be crying out to God through prayer every week that He will show up and manifest His presence in our midst." Well said!
My favorite lines in Chapter Three: "Because God has created us in His image, we are forever longing for another world. We long for the world where God dwells" and "(the worship service should be) so God centered and Spirit-charged that it is though we have entered another dimension." A lofty goal!
Once the author has laid this foundation he fleshes out his ideas with the nuts and bolts aspects of the complete worship service. Its great stuff and I was immediately motivated to analyze my own church and come up with creative ways to put the author's suggestions into practice and expand on those ideas. I would consider this book an essential handbook for any church seeking a fresh approach to the worship experience.


Great BookReview Date: 2008-07-13
An invaluable toolReview Date: 2006-08-24
Great publication.
Review of Condominiun Concepts by Peter DunbarReview Date: 2007-05-13
The Condominium ConceptsReview Date: 2007-01-10
Book ReviewReview Date: 2007-08-23

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great book even better movieReview Date: 2004-12-06
Highly recomendedReview Date: 2004-12-04
The book is also very well written, with plenty of explinations, so you don't need a background in economics to understand it.
In short, I totally recomend this book to anyone that wants to know the truth about the corporation. It will make you sick to realize what lengths they will go to in order to exploit everyone and everything.
A very thought-provoking book, worth reading!Review Date: 2005-06-10
Informative, easy readReview Date: 2005-03-30
Exposes (without ideological idealism) the facts about corporations. Most people have vague misgivings about corporations, but don't have much of an idea of why. This book helps to clarify and explain what we instinctively feel.
I got a kick out of the psychological assessment of the corporation, a legal person without moral conscience, as a psychopath.
You'll probably be sorry, but.......Review Date: 2004-07-28

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good bookReview Date: 2005-11-19
Be true to who you are, and others will find you.Review Date: 2003-09-29
A Very Practical BookReview Date: 2001-11-16
Practical Church Growth StrategyReview Date: 2001-11-18
"Cracking Your Congregation's Code" is a great contribution to the church growth movement! It not only offers a theoretical framework for congregational health and vitality, but provides easy to use surveys and inventories. Their recommendations for church growth and renewal are not "one size fits all" but are easily tailored for each congregation's unique "DNA". The end result is the development of a "strategic map" that will guide one's congregation to a new place of enthusiasm and growth!
This is the one you've been searching for!Review Date: 2002-01-15

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Three years later, I still return to this bookReview Date: 2005-06-28
A systematic approach to grants ... and a good read, tooReview Date: 2004-05-19
Excellent ChoiceReview Date: 2008-08-08
An awesome tool for grant writersReview Date: 2008-04-30
Absolutely THE BEST book on grant writing EVER!Review Date: 2008-06-16
Whether you're just starting out or you're already entrenched in this essential task for all nonprofits, Demystifying Grant Seeking: What You REALLY Need to Do to Get Grants tells you precisely how to be effective.
The authors present a concise technique to search for grants, gather necessary information, and finally compose proposals that actually win awards.
I've used the system for The Claflin Hill Symphony Orchestra, www.claflinhill.org , a cultural organization that I've personally seen grown from burgeoning to thriving in just a few years. With the authors' process, I've pinpointed granters, both business and philanthropic, made initial contact, developed relationships, garnered key points, and submitted successful grants.
Demystifying Grant Seeking: What You REALLY Need to Do to Get Grants is always on my book shelf, except when I'm referring to its procedures or showing it to rising grant seekers.
Bernadette Stockwell, www.callthewriter.com

Communication analysed in all its partsReview Date: 1997-08-15
Truly Communicate!Review Date: 2005-02-14
A Powerful ToolReview Date: 2005-05-05
What I WOULD like to stress is that this is a book that puts a very powerful tool in the hands of anyone who is honest enough to use it without having some other axe to grind. The communication principles outlined by Mr. Hubbard can be used (easily!) to analyze and improve every area your life, and to remedy many common problems.
Are there areas in which you are waiting anxiously for someone else to communicate something or to do something you want? Are you hoping for some sort of acknowledgement that you're not likely to get? Do you have unanswered letters around, or things you've wanted to do or agreed to do but haven't yet found time for? Is there someone around who keeps talking to you or directing some other communication your way, and it's driving you nuts? Are there people around you who just don't seem to listen?
If the answer to any of these questions is "yes" (and this is not by any means a complete list--I just took these off the top of my head), or if you're having any OTHER kind of problem in life, YOU NEED TO READ AND APPLY THIS BOOK.
This book bridges Dianetics and ScientologyReview Date: 1999-06-27
Very enlightening and useful knowledge for everybodyReview Date: 2000-01-14

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Good Book for Start-Up Non-ProfitsReview Date: 2007-04-10
Well-written, exceptionally informativeReview Date: 2008-05-19
Social Enterprise and Donor Partners for nonprofitsReview Date: 2007-04-22
Non Profits you need this bookReview Date: 2007-05-23
An especially recommended study for non-specialist general readersReview Date: 2008-04-03
Related Subjects: Fraternities and Sororities
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This is an easy-to-read book, presenting clear practical solutions.