John Books
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a very useful and interesting business history bookReview Date: 2003-04-06
Overview of successful entrepreneurial approaches to brandsReview Date: 2003-02-13
To make her case, she chose three cases from the past (Wedgwood, Heinz, and Marshall Field) and three cases from the present (Estee Lauder, Starbucks, and Dell Computers). Finally, she concludes the book with a chapter which addresses the issue of historical forces and entrepreneurial agency.
I particularly found the cases from the past persuasive in their argumentation for a long-term differentiating factor in brand. The newer cases are obviously harder to make in that (particularly with Starbucks and Dell) how long-term the success will be remains to be seen. One of the best features of the book is the depth with which she treats each case-- she provides enough information to build her thesis (and often entertain with the anecdotes) but not so much that the book becomes bogged down. The excellent footnotes provide whatever's necessary to someone looking for further information.
One minor quarrel is that I would have liked to see the further reading pulled out into a better organized bibliography. There were obviously quite a few good sources scattered amongst the footnotes and if you were interested in a particular subject matter it required some patience to pull all of the citations out.
everything you wanted to know about branding . . . and moreReview Date: 2001-11-25
an excellent reference and clearly meticulously researched
Learning from Branding HistoryReview Date: 2005-04-02
Koehn is a professor at no less than the Harvard Business School. She is also an excellent writer, and she understands that the essence of getting good information across is stories. Brand New is a book of stories about branding. It is anything but boring.
Koehn divides the book into two giant sections, The Past and The Present.
In The Past, she includes the stories of Josiah Wedgwood, H. J. Heinz and Marshall Field. All the stories are told in detail enriched by facts, insights, and quotes. All of them contain lessons for today's businessperson. Most of the lessons are about branding, but there's a lot more.
Read this book and you will find out all about how Josiah Wedgwood changed the common practice by impressing his own name in the unfired clay of his works. That's impressive. But you will also learn how his partnership with Thomas Bentley took Wedgwood's strengths and his insight about branding and turned them into a highly profitable business.
You'll learn about why H. J. Heinz packed his product in glass jars and how he kept control of his distribution. You'll hear about the 1902 giant opening at Marshall Field's and you'll learn about Field's varying relationships with his partners.
In the section on The Present, you will get the story of Estee Lauder and how she changed not only her name and image but also the face of cosmetic marketing through magnetism and incredible persistence. You'll hear how Howard Schultz wound up at Starbucks Coffee and why it bears his imprint, and you'll hear about Michael Dell without overmuch mention of the legendary dorm room.
The stories themselves make delightful reading, but the learning is probably even more important than the enjoyment. These stories illustrate how specific, successful entrepreneurs took a look around at things that were happening in society and developed products and brands and marketing and distribution systems to take advantage of them. These insightful and inspiring stories will help you understand your own business and find ways to make it more profitable.
Brands Old: Inspiration for Brands Yet to BeReview Date: 2002-11-26
Before 1945, Koehn observes, "few American women wore premium lipstick or facial creams, and those who did [when they could] bought them in beauty shops along with elaborate treatments administered by trained cosmeticians. Then came Estee Lauder. Prior to the late 1970s, Americans bought ground coffee mostly in one-pound cans sold in supermarkets and supplied by large food processors. Then came [Howard Schultz and] Starbucks. Before 1980, most businesses used only typewriters and copy machines for paperwork. Large companies relied on mainframe and midsize computers to handle extensive calculations and data processing. Only a small number of households owned a personal computer or printer. Few if any of these users expected to be able to specify a particular computer's configuration. Then came Apple, IBM, Compaq, and Michael Dell." It is also important to stress that each of the six entrepreneurs whom Koehn discusses fully understood what rapid social and economic change in their respective era meant for consumers' needs and desires. Moreover, as she carefully explains, all six used their knowledge of both the supply and demand sides of the prevailing economy to create high-quality goods,, meaningful brands, and other connections with customers..." and they built elite organizations that worked to [in italics] satisfy and then [in italics] anticipate buyers' changing preferences."
In Chapter 1, Koehn provides a brilliant overview on "Entrepreneurs and Consumers," then devotes an entire chapter to each of the six entrepreneurs. In her final chapter, she shifts her attention to "Historical Forces and Entrepreneurial Agency," followed by 104 pages of notes. In that final chapter, Koehn points out that the six entrepreneurs "lived and worked in different contexts. Yet they all shared a powerful gift: the ability to discern how economic and social change affected consumer needs and wants. They also understood that these demand-side shifts presented critical business opportunities -- opportunities that each exploited by creating new, best-of-class goods and strong brands." She goes on to suggest that they were "institution builders who were not interested in riding the wave of a short-lived trend or forcing their young brands on buyers. They wanted to [in italics] earn consumers' trust and keep it."
It remains to seen which entrepreneurs emerge during the next few years but it seems certain that they will also encounter "economic and social change affected consumer needs and wants" and in a global marketplace yet to be developed. There is much that they -- and we -- can learn from Josiah Wedgwood, H.J. Heinz, Marshall Field, Estee Lauder, Howard Schultz, and Michael Dell. Thanks to Nancy Koehn, those "lessons" are provided in a single volume, one which will continue to be of interest and value for decades to come.
Those who share my high regard for this book are urged to read Wolf's The Entertainment Economy, Schmitt's Experiential Marketing, Gobe's Emotional Branding, Gilmore and Pine's The Experience Economy, and Brands: The New Wealth Creators co-edited by Hart and Murphy.


the tomorrow seriesReview Date: 2008-03-20
Explosions as far as the eye can seeReview Date: 2008-03-03
Another excellent addition to an addictive series.Review Date: 2007-03-24
If you have enjoyed the Tomorrow Series, be sure to catch the Ellie Chronicles ( While I Live (The Ellie Chronicles) )that continue the story of Elle after the peace settlement.
Non Stop ActionReview Date: 2005-11-01
greatReview Date: 2004-01-23

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This needs a sixth star!Review Date: 2008-07-04
Crime bibleReview Date: 2008-04-25
It's a crime not to have this book!Review Date: 2008-02-16
This is the OneReview Date: 2008-02-03
Writer, researcher, crime aficionado, or whatever, this book should be at the top of your list.
This Book is EncyclopedicReview Date: 2008-05-26

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Fantastic!Review Date: 2008-07-07
good bookReview Date: 2008-06-13
the most thorough grilling book ever!Review Date: 2008-02-08
Grilling tips to live byReview Date: 2008-02-08
One of my favorites!Review Date: 2008-01-10

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A Great Book for Marketing Students or Those Looking to Gain an EdgeReview Date: 2008-05-29
This book works!Review Date: 2008-04-14
A mantra u should have - first, best, or differentReview Date: 2008-03-19
What I like most about the book is it stays current, especially within the realm of the internet. John's book will be able to elevate or even recreate some of the ideas you currently have.
realistic interpretation of the current marketReview Date: 2008-03-18
if you are looking into understanding the complex minds of today's information savvy customers, this book is definitely worth the time to read.
its written in a very direct and easy to read format that most should be able just pick up, and read any specific part that applies to whatever the occasion calls for.
Great ToolReview Date: 2008-03-17

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Great book!Review Date: 2007-01-09
"Jaws" fallacies debunked!Review Date: 2006-02-15
A wonderful bookReview Date: 2005-03-24
Good shark book!Review Date: 2005-03-10
I think children as well as adults would enjoy this book. I wound up getting other people (who don't much care for the subject) interested in the pictures and short articles in this book.
Subjects treated include biology, geography, behavior, history, and interaction with man.
Good book about GWSReview Date: 2006-07-26

A HAUNTING NIGHTMARE PENNED BY A MASTER!Review Date: 2008-05-20
'THE' Best of the bunch. Well crafted horror- NO Vampire.Review Date: 2007-08-29
This is grand scale,small town, multi characters,bloody,atmospheric horror with lots of action,twist, ancient mythology and very GORE,graphic scene. If you like ANY type of horror then this is a must. My rule of thumb is- if ALL reviews of the books on Amazon are good then that book is GOOD... and was I right!
Almost a classicReview Date: 2007-07-30
Gideon, a pseudonym for Lonn Hoklin, Oregon Governor Kulongoski's press secretary (a democrat, shame on him)starts the novel off strong with the suicide of a woman apparently under torment from her son. Her son, a formerly autistic empty shell of a human is miraculously transformed into a fully reasoning, talking and mature teenage boy with a slight british accent. Gideon's decription of the boy Jeremy, leads us to imagine a young James Mason complete with red smoking jacket, martini glass and cigarette holder. This breakthrough came under noted psychologist Hadrian Craslowe who lives in a gloomy threatening manse in a remote part of the village. At the same time, the village is experiencing a rash of residents disappearances of approximately one a month. The boy's father returns from Washington DC to look after him and gets drawn up into the creepy and sometimes outright terrifying events that occur as a result of the boy's transformation.
This is all great horror fun! Greely's Cove is an outright homage to King's "Salem's Lot in the outstanding decription of smalltown life and the people who live there. Characters such as Mich Nistler, Stu Bromton, Renzi Dawkins, the unfortunate victims, Corey "the Cannibal" Strecker and Lindsay Moreland will remain in the reader's memory long after the book is completed.
However, the lack of full exposition of main character's Carl Trosper, Hannaford Hazelwood and Robinson Sparhawk deny this novel classic status. Carl Trosper is an unlikeable character despite the author's best efforts, leading us to believe whether Gideon wanted to make him hero or anti-hero. The mystical duo of Hazelwood and Sparhawk are better defined characters whose limitations and history are not fully described by the author. Ms. Hazelwood is presented as an ancient (good) witch of a mystical order capable of awesome power. Mr. Gideon should have delved further into this order and the history the order has with the evil represented by Mr. Craslowe. Mr. Sparhawk is a forensic psychic who has met pure evil twice before and ran from the challenge. Why was this? What was he so afraid of, besides death? All three characters seem incomplete which makes the ending of the novel less satisfying then it could have been.
A very fine novel, but approximately 25 pages short of being a classic one.
The Best Horror Book Ever!Review Date: 2005-09-11
Wow!Review Date: 2006-03-07
A mother is driven to suicide after the miraculous recovery of her autistic son (don't even try to imagine what happens to her body). The estranged father returns with big ideas about having a son, but he doesn't find what he expects. Mysterious disappearances around town are adding up, and the police chief is forced to seek out the assistance of a "forensice psychic" to help with the case... one that has encountered this type of evil only a couple of times in his life - each time he retreats, fearing for his life and sanity. What does the once-autistic boy and his doctor have to do with the case?
There was a lot going on in this story, but the plot was never confusing and none of it ever felt forced. My aversion to psychics was a non-issue in this book, as the character was likeable and believeable right from his introduction. Pacing was good, and the story progressed with a very natural flow. At just over 400 pages, the length was perfect. There are many stories that feel hundreds of pages too long, but this is one that I would not have minded reading for another hundred pages (not that it needed it). Another positive is that even though this novel is from the late eighties, it didn't really feel dated - with passing references to salaries and cars being the only indication of the time period.
I highly recommend this book to all fans of the genre.

Comprehensive and easy to useReview Date: 2008-05-11
Most Useful Book on Herbs Anywhere Review Date: 2007-10-13
Excellent reference bookReview Date: 2007-08-14
Lots of Bang for the BuckReview Date: 2007-06-07
This is the One.Review Date: 2006-06-16

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guide to high speed networkingReview Date: 2003-02-06
Complications made easy.Review Date: 2002-04-23
A God sent for broad band peopleReview Date: 2002-03-29
High-Speed Cisco NetworksReview Date: 2002-03-17
The Right Book at the Right TimeReview Date: 2002-03-15


MAGNIFICENT!Review Date: 2008-04-25
There is another Audobon book that came out the same year, Under a Wild Sky by Souder, and I own that book, too. The Souder book was a finalist for the Pulitzer, but I really don't know how it could have been selected over this book by Richard Rhodes. For example, this book goes into all the details of Audubon's personal life right up to his last days on earth, whereas the Souder book covers most of it in a few paragraphs at the end of his book.
I LOVED this book! I had a couple of bird books next to my chair as I was reading (one, a condensed version of Audubon's Birds of America), and referred to them throughout reading, which was fun and very enlightening and educational. Audubon knew and loved his birds so well that he even wrote biographies of individual species, and indeed individual birds themselves! What could be more amazing than that?
This is a truly delicious book that I wish more people would read. Right now there are only 18 individual reviews, which is much less than this book should have. I always blame the publishers for not doing justice to the fabulous books they are entrusted with. Do yourself a favor and read this special book! It is about a great man, yes, but also covers so much more. In these days of being green, Audubon predicted (and saw the beginnings of) the sad ruination and ultimate demise of nature in all its forms, and that was in the early 1800s. He was a pioneer as well as a bright man, and a funny man, and a driven man who loved and adored his family and his birds.
Tenacity IncarnateReview Date: 2007-06-19
Audubon was an innovator of the first rank, in devising a systematic methodology (wire-frame supports) for accurately posing the bird in its natural setting, and a keen observer of the world he was both illustrating and helping to eradicate. Throughout his collecting and drafting career, he noted the transformations of habitats and ranges, and recognized that the 'natural' world he knew would look very different after his death. Large-scale conversion of woodlands to other uses, and the relentless pressure of colonization, exerted a profound impact on the distribution and range of avian species, and Audubon watched it happen in real time. His descriptions of the 'bird counts' he conducted tell the story. Repeatedly, he describes flocks that 'blacken the sky' - something we'll never see today.
Rhodes' biography is exhaustive, and a review should note that there is quite a bit of superfluous detail brought into the description of his early years. Furthermore, Rhodes in this effort did not turn out to be a great prose stylist, so some serious editing for length would have helped. Those criticisms aside, the Rhodes biography succeeds in bringing to life a vanished world, one in which colonists, pioneers and settlers were surrounded by 'wild nature,' and most of the people could actually name the animals (and birds) they saw!
Excellent book not just for birdwatchers!Review Date: 2007-01-22
James James Audubon: The Father of American Ornithology chronicled in a fine biography by Richard RhodesReview Date: 2007-01-21
The biography tells how Audubon operated a mill in Henderson,Ky. which went bankrupt. He was a constant traveler in the eastern United States drawing his beloved birds. Audubon traveled widely in Europe seeking to sell his lifework "The Birds of North America." Along the way he became famous meeting President Andrew Jackson; his literary idol Sir Walter Scott and being the second American to become a member of the Royal Society. Audubon was a complex man who loved America becoming a naturalized citizen. He was generally kind but could become volatile. Late in life he enjoyed drinking and profanity.
Audubon's life with Lucy was a great love story. His constant travel did put a strain on the marriage. His two surviving children were John and Victor. Audubon loved his family and was faithful to his wife.
Audubon pioneered painting birds in their natural habitat. His monumental "Birds of North America" shows him to be a supreme artist.
Pulitzer Prize winner Richard Rhodes quotes several journal entries and letters sent by Audubon during his lifetime. The book is well illustrated containing a section of beautiful Audubon prints.
This was a very interesting book for me and for anyone interested in
American history; art; ornithology and pioneer life. Recommended.
Fascinating, Encyclopedic Study of Audubon and Early AmericaReview Date: 2007-03-31
This is a study of a man, not an ornithological treatise. We all have seen the beautiful portraits of birds (terrific color plates in the paperback edition I have) and, through Rhodes efforts, discover Audubon's ingenuity in rendering them with the sort of lifelike quality he hoped to achieve. He earned his passage on many early excursions as the boat's hunter and trapper requiring lone forays into the hinterland. He clearly absorbed everything in his environment while he was making his way. His love for wildlife extended beyond avian society to all flora and fauna contained in the natural environment. He painted other animals and plants, as well. In his waning years, he executed a series of North American mammals with his sons. He had hoped to do much more.
Audubon's history is entwined with early America. He surely enjoyed his notoriety in European courts but always longed for his wild territory. In his later years (he died a decade before the Civil War), his assessment of the burgeoning nation was that it was becoming too crowded, overpopulated; ruined. THAT America was gone before Audubon died but Mr. Rhodes allows us an almost palpable glimpse at it as he illuminates one of it's most colorful citizens. Who would be a better guide into the young U.S. than this great naturalist, so skillfully revealed by this delightful writer?
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Some of this is obvious, but somewhat in the backround of our knowledge - "between 1860 and 1920 the population of the US grew from 31.5 to 107 million" - and some of this is well extracted in this book - e.g. "in 1844 (when Henry J. Heinz was born)less than 10% of American's lived in towns of greater than 2,500 population, 75 years later (when he died) 50% were urban dwellers and 20% lived in cities of greater than 250,000 people". Koehn builds up this demand side very well in each of the six cases she uses to illustrate who entrepreneurs build up branded business - Wedgwood , Heinz, Marshall-Fields, Estee Lauder, Starbucks and Dell.
Koehn, a Harvard business historian, is also quite good at showing how developing technology is put to use to serve this demand (or does it create it?) - "In 1830 it took three weeks to get calico from New York to Chicago, in 1860 it took three days, by 1880 ... less than 24 hours"
Again we all knew the importance of the railroad, but here its phrased in a way that makes sense of the dynamic growth and gentrification of the Mid West. She illustrates well the need that urbanisation created for prepared food that could be trusted and describes very well the increasing sophistication of industrial level food preparation - " by the 1860;s the introduction of calcium chloride to boiling water cut sterilization times from five hours to 25 minutes". She can even make innovations in canning technology sound exciting.
So much for the good stuff, I did find the tone of the descriptions of each entrepreneurs a bit fawning. Each had the feel of a business case, with the usual tone of awe and deference to the wit and wisdom of the main characters. With the exception of the Starbucks case - where Howard Shultz openly tells of his mistakes and wrong turnings - each case seems to highlight the wisdom of the main character, whereas it seems to me its their determination that marks them out, more than anything else. Henry Heinz went bankrupt three times in food products, before he became successful, Michael Dell was still seen as a cloner into the late 1980's.
Koehn makes no judgements about the more unpleasant side of this determination - Estee Lauder staged a meeting with the Duke of Windsor, which she had photographed and publicised, in order to make it appear she had high-society connections, Josiah Wedgwood supplied free gifts to royalty in the certain knowledge that the aspirations of the middle classes to emulate royalty would drive demand for this his products.
There are good insights into how these individuals drove modern marketing techniques - Wedgwood emphasized showrooms, Estee Lauder the free gift. And all had tremendous energy for customer service and production detail. However in each of the early cases we are told that 20th Century techniques were unknown to the industry " Brand marketing was virtually unheard of in the 18th Century" [ Wedgwood]; " Between 1869 and 1899, real per capita income increased at an annual compound rate of 2.1%. Henry Heinz had no access to these statistics. These numbers are based on economic concepts developed in the 20th Century". This kind of clumsiness crops up in each case, ok we get the point that these pioneers instinctively did something which is now solidified into great theory, but surely this point could be illustrated with more deftness.
This apart, a very useful and interesting book, a book for anyone interested in the general history of business. Some excellent details, too much fawning and praise too little criticism of the central characters who built the brands. A fascinating story.
If you liked this book, check out books by Arthur Chandler and John Drewer.
One final fact, Charles Darwin had the time and money to devote to his famous voyage on the Beagle - which laid the basis for the theory of Evolution - because his wife's grandfather was Joshua Wedgwood. Was this financial evolution at work?