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Hill Books sorted by Average customer review: high to low .

Hill
QuickBooks 2008: The Official Guide (Quickbooks)
Published in Paperback by McGraw-Hill Osborne Media (2007-10-08)
Author: Kathy Ivens
List price: $29.99
New price: $17.84
Used price: $14.37

Average review score:

QuickBooks 2008 Guide
Helpful Votes: 0 out of 0 total.
Review Date: 2008-08-30
This book is great. It saved me lots of frustration trying to dig through the Help Menu.

Time saving
Helpful Votes: 1 out of 2 total.
Review Date: 2008-07-02
Reading it I found that I was doing many things wrong in the Quickbooks and later at the tax time I would have do all the entries again. It certainly saved me a lot of time and money and help me keep my reports accurate.

Easy to read and has lots of helpful information
Helpful Votes: 2 out of 2 total.
Review Date: 2008-08-11
This book is for the 2008 version of Quickbooks. This book was written by the experts on this program. The book is easy to read and understand. There are hints and tips scattered throughout to help you even more. Many illustrations are also included to help the reader understand each section. The index at the back is extensive and helpful so that you can quickly find what you need. Some accounting knowledge is needed to be able to understand what the program is doing with each account, general ledger, etc. This is a great guide and I feel it is essential to have if you want to use all the features of the program. It was definitely worth the cost of the book.

A must have
Helpful Votes: 2 out of 4 total.
Review Date: 2008-04-02
I just received the book and I'm so happy that I bought it. I had taken a course in college on one of the previous versions and they only did part of what QuickBooks can do and that was a service company. I have a retail business and this book tells me what I need to know about setting up everything for a retail store, inventory, invoice, etc. With this book you don't have to be a CPA to use it but if you have one that's great as CPA's can help you stay out of trouble. Very informative and check with your CPA to see if it's deductible as a business expense and this book will show you how to enter it in as such.

Very good for a beginner
Helpful Votes: 4 out of 7 total.
Review Date: 2008-03-08
This books is great for users with little accounting background just starting out their own business - A Must Read

Hill
Recognizing and Rewarding Employees
Published in Paperback by McGraw-Hill (2000-06-28)
Author: R. Brayton Bowen
List price: $14.95
New price: $8.18
Used price: $6.94

Average review score:

Must Read for Managers
Helpful Votes: 3 out of 3 total.
Review Date: 2000-10-02
Finding aides for managers which help make the complex subject of employee supervision, motivation and commitment understandable are rare discoveries. Brayton Bowen's book, "Recognizing and Rewarding Employees" is one of those infrequent finds. This book includes practical, every day examples throughout. I found it could be read quickly, a few sections at a time. It is filled with real world examples throughout which include useful tips as well as insights you will conclude could only have been written by someone who's really "been there". Reading this book would be an excellent investment for all managers responsible for achieving results through others.

Highly Recommended!
Helpful Votes: 4 out of 5 total.
Review Date: 2001-08-31
Author R. Brayton Bowen takes a thoughtful approach to understanding the new generation of employees who seem to need rewards and recognition to spur their motivation. He attributes their incentive-based work ethic to workplace changes, such as downsizing and a decline in loyalty, which has tainted the work environment. Bowen proposes a variety of recognition systems, including intrinsic and extrinsic rewards, and he outlines strategies for using recognition to empower the whole person. His in-depth ideas about building motivation through recognition and rewards will appeal to anyone who manages other people, from supervisors to top executives, though he cautions that true motivation can't be bought, but must come from genuine achievement and internal drive. Since Bowen provides a thoughtful context for the workings of motivational strategies, as well offering some hands-on tactics, we [...] recommend this book to managers and human resource professionals at all levels.

Full of Quick "Idea" Nuggets
Helpful Votes: 4 out of 4 total.
Review Date: 2001-05-04
Just as recognizing and rewarding customers lead to loyalty, the same is true for employees. Creating a caring culture is a tall order for employers, but it's exactly what employees want--and value. This book is brimming with ways to create that caring culture. Any business person can realate to the stories and examples. Best of all are the gray boxes sprinkled liberally throughout the book (almost on every page) that provide tips, tactics, and examples. I can randomly open the book and read one of these nuggests -- and within 30 seconds, I have a new insight, idea, or understanding. This book is a must-read for every manager who cares about employees.

Great practical guide!
Helpful Votes: 5 out of 6 total.
Review Date: 2000-10-12
The notion of leading from the inside out was refreshing and relevant
in today's world where managers often believe that changing their
behavior is sufficient. I am using the notion of Recognition As A
Whole Person Experience in my graduate management class. It is well
stated and is representative of the book as a whole. The eye-catching
icons, checklists, and sidebars make the book easy to read and apply
to practical situations. The book is very useful to practicing
managers and this is the primary group in our MBA program. I will
recommend the book to them without reservation. John T. Byrd, PhD
Professor of Management Bellarmine University

You just can't give raises every week! Find Something else!
Helpful Votes: 7 out of 7 total.
Review Date: 2003-07-03
I have long believed that for the most part your company pay plan is competitive within your industry. Then by definition, you are getting paid what you are worth in your environment. As a manager/supervisor that also means that you can not reward with money. To become successful leader, your had better look in other directions.

My suggestion is using Mr. Brayton's Recognizing and Rewarding Employees as your starting point. He presents you with the tools. We all need to consider our method of using the tools.

Picture the chapter headings as your core principals. Within each principal, the author lays out methods, details, actions or thoughts to support the principals. Take the chapter content to develop your leadership and managerial style. We are all individuals and as such will use different styles. However, the core principals being presented within each chapter remain constant.

I found it helpful and easy to grasp the principals through the side boxes and the manager's check boxes.

Understand the key principals, develop the tools to fit your style and you will improve your managerial results!

Hill
Remote Access for Cisco Networks
Published in Paperback by McGraw-Hill Companies (2000-03-27)
Author:
List price: $55.00
New price: $2.00
Used price: $0.01

Average review score:

Great for the CCNP Remote Access Exam and as a reference
Helpful Votes: 0 out of 0 total.
Review Date: 2002-11-27
I used Mr. Burton's book to study for the Remote Access Exam. The material is very relevant to real world issue I deal within our network day to day. His chapters match close enough to the exam topics to cover what you need and his examples are excellent.
I had first picked up the Cisco Press Book: Building Cisco Remote Access Networks edited by Catherine Paquet. I have endured some boring, painful reading in my time ( I've got a Civil Engineering degree to prove it) but this came close to being the all time worst (ok, groundwater modeling was worse). I was so delighted to read Mr. Burton's material after that and would recommend, at a minimum you pick this book up in addition to the Cisco Press. At least you can get some great working sample configurations out of the book which I consider lacking in the Cisco Press title.
The errors and spelling mistakes were minor. This book is well worth the money. Oh, I passed the Remote Access Exam also.
- Ed Horley, CCNP, CCDA

Great Technical Book
Helpful Votes: 0 out of 0 total.
Review Date: 2002-06-05
This book is excellent as a reference and learning the technolgies if you have the equipment in a lab. Very well documented. It walks you through step by step (with out getting very detailed and boring) in configuring and basic troubleshooting. I used the ciscopress BCRAN for the test and this book to actually learn, install, and troubleshoot the stuff.

Outstanding
Helpful Votes: 2 out of 2 total.
Review Date: 2001-09-23
Incomparable with Cisco press CCNP books on this same topic. I've rated both of those - "Building Cisco Remote Access Networks" and "CCNP Remote Access" with only 2 stars.

This book, unlike Cisco Press books, is very coherent, very clear and goes to the right level of depth to give you proper understanding of the material. What is more important it will give you understanding of how to apply the information on the job.

One tip however, all remote access books I looked at miss one important piece - they do not explain the complete set of interrelationships between serial interfaces, asynchronous interfaces, lines, controllers, vtys, ttys, etc. Therefore you need to read the introduction section from "Cisco IOS 12.0 Dial Solutions". It is a horrible read and you will have to fight through it. Read it five times, if you have to. But, it will give you the mental map and the foundation needed to understand any book on this topic.

Remote Access for Cisco Networks - Bill Burton
Helpful Votes: 3 out of 4 total.
Review Date: 2000-06-08
I had the good fortune to take Bill Burton's BCRAN class at Chesapeake not long ago. He is an excellent and enthusiastic teacher and that is reflected in his book. It is written in a witty, conversational style, which makes it easy to follow. There are lots of sample configurations for the most common remote access configuration scenarios. He "holds your hand" as you are walked through these, including the 'show' and 'debug' commands you need when things aren't going well.

He notes in the Introduction, that the book is intended more as a practical reference to use in real-life than as an exhaustive BCRAN test preparation guide, which I think is a pretty accurate assessment. I've read some parts in depth, and skimmed most of the rest of the book. I expect it to be a useful and accessible guide in configuring all flavors of remote access. I bought the book because of my classroom experience, and was not disappointed.

WOW!!! much better then the course material
Helpful Votes: 5 out of 5 total.
Review Date: 2000-08-31
I was given this book to read along with the course material for the CCNP v2 BCRAN exam. This book has much more information in it then the course material. Bill Burton does a great job in explaine some very difficult subjects. Good job. Highly recommended as both a study aide as well as a reference aid.

Hill
Securing Global Transportation Networks
Published in Hardcover by McGraw-Hill Professional (2006-10-02)
Authors: Luke Ritter, J. Michael Barrett, and Rosalyn Wilson
List price: $49.95
New price: $29.99
Used price: $29.99

Average review score:

Great Book
Helpful Votes: 0 out of 0 total.
Review Date: 2008-09-24
Its a great book, very usefull. The product arrived in time and in proper conditions.

An in-depth look at one of the country's greatest security concerns.
Helpful Votes: 0 out of 0 total.
Review Date: 2008-05-24
Everything we use everyday comes from somewhere. Getting that product from point A to point B in a timely, cost-effective way is important to everyone in the transportation industry. But the attacks against America both domestically and abroad have shown that we are as vulnerable as ever, and one way to secure our business interests is to secure our transportation networks.
That is the subject of this excellent book, written by three veterans of the industry and featuring a foreward by Tom Ridge, the first Secretary of Homeland Security. Using their years of experience, the authors develop in the book the concept of Total Security Management, and use compelling case studies to illustrate their point that a secure business is a successful business. The book breaks down the global transportation process, shows where value is added along the way, and how to maximize that value while minimizing risk, not only from terrorism but from other less malicious but equally damaging impacts. The book further demonstrates the financial benefits of investing in security, and also how to protect physical corporate assets, whether they be fixed or goods in transit. A "Book of the Month" of the American Society for Industrial Security in December 2006, this book is a must for anyone working in or around global transportation industries.

An ingenious foundation
Helpful Votes: 1 out of 1 total.
Review Date: 2007-03-18
America's transportation networks are vulnerable. The nation's "wake up," on September 11th is now amplified by government and media clarion calls to protect our ports. Securing Global Transportation Networks answers with an ingenious foundation using Demming's Total Quality Management as its blueprint. Anyone in the public, private, or academic sectors who is serious about transportation will mark themselves ahead of the curve with a first edition of SGTN on their bookshelf.

An important work
Helpful Votes: 3 out of 3 total.
Review Date: 2007-03-01

The authors make a very compelling case that organizations should adopt security as a core business concern.

The book empowers its readers by showing how organizations can avoid disruptive events through planning to protect people, facilities, supply chains, and business reputation. It also outlines how to plan for recovery from those inevitable catastrophes. The book includes many real world examples.

Another benefit of the book is that those in the technology sector can gain insights into how to be part of the security solution.

This book is both well written and comprehensive. The authors have described the multiple facets so clearly that you do not need an MBA to read it.


Excellent strategy and resource!
Helpful Votes: 4 out of 4 total.
Review Date: 2006-11-17
Total Security Management is a wake up call for global executives. Today's companies are no longer in control of their own fate unless they become proactive. Securing Global Transportation Networks provides an innovative approach to supply chain security and the relationship to value creation. I strongly recommend this book to anyone with responsibility for protecting any part of the supply chain or operating in the business of trade.

Hill
Selling Results!: The Innovative System for Maximizing Sales by Helping Your Customers Achieve Their Business Goals
Published in Hardcover by McGraw-Hill (2006-12-26)
Author: Bill Stinnett
List price: $29.95
New price: $14.48
Used price: $1.38

Average review score:

Excellent supplementary resource
Helpful Votes: 0 out of 0 total.
Review Date: 2007-04-12
Written by Sales Excellence Inc. founder and president Bill Stinnett, Selling Results: The Innovative System for Maximizing Sales by Helping Your Customers Achieve Their Business Goals is a guide to maximizing one's sales success through increasing deal size, whether in terms of volume purchased or duration on contracts; accelerating sales velocity through shortening one's development process and/or the customer's buying process; improving the accuracy of sales forecasts; and much more. Written in plain terms for practicing sales professionals of all walks of life, Selling Results is an invaluable resource packed cover to cover with wisdom borne from experience. "A [business] relationship is typically not the reason a customer decides to buy, but it can have a huge influence on who they openly share information with and who they ultimately decide to buy from. The quality of your client relationships is important, but the quantity also matters." The step-by-step instructions for categorizing sales opportunities and dimensions that can be improved to create a more favorable sales environment are particularly useful in this excellent supplementary resource for career salesmen and saleswomen, whether they are on a lot floor or proposing a merger.

Terrific book on Complex Selling
Helpful Votes: 0 out of 0 total.
Review Date: 2007-03-01
Excellent work of Bill Stinnet about how translate your specific offer into a coherent framework in order that customer understand and can connect the business value you bring.

Very detailed explanation about every step in complex sales process, this book is helfulp since beginning to read it.

Must read for every sales person
Helpful Votes: 0 out of 0 total.
Review Date: 2007-02-24
I've read other books and they have a similar concept but it didn't resonate with me, but when I read Selling Results it just clicked. I'm very excited to put these concepts to use start killing my quota!

Review of Selling Results
Helpful Votes: 1 out of 1 total.
Review Date: 2007-02-13
Bill does it again with his straightforward, practical guide of a book, Selling Results. I found this book helpful for several reasons. One, Bill builds on concepts he introduced in his first book, Think Like Your Customer. Urgency, Motive, Business Value, and focusing on the buying process. Two, Bill is constantly reminding us that we must get the customer to commit. He tells us to be willing to walk away when it makes sense to do so. Three, he challenges sales people to take honest assessments of their sales efforts. For example, while many sales people neglect prospecting and hide behind the veil of customers demanding too much rep time, the fact is it must be done to avoid suffering the consequences of the neglect. Four, he provides valuable tools like the Opportunity Scorecard to decide how attractive each opportunity really is. And five, Bill reinforces a running theme of staying on the offense with your selling.

Mark Sellers

Selling Results - Systematic and scientific approach to sales.
Helpful Votes: 2 out of 2 total.
Review Date: 2007-02-10
This is one the better sales books that I have seen published recently. The book is very easy read and comes with a number of templates and worksheets that can be put to use immediately. This book is a great guide for salespeople involved in complex sales, which requires a very systematic and scientific approach to the sales processes. I strongly recommend Selling Results by Bill Stinnett.

Hill
Silent Hill 2 Official Strategy Guide
Published in Paperback by BRADY GAMES (2001-09-20)
Authors: BradyGames and Dan Birlew
List price: $14.99
New price: $34.99
Used price: $21.84

Average review score:

Content Inclusive but Use Intrusive
Helpful Votes: 12 out of 17 total.
Review Date: 2003-01-05
Please note that the five stars are for the content of the strategy guide only because, regardless of what people have to say on the subject, this strategy guide isn't needed as you wander the misty realms of Silent Hill in search of Mary and that "special place" you long to return to. In fact, it is simply a way to slight yourself and the gaming experience that you've no doubt gone out of your way to acquire. This isn't to say that it isn't useful if you feel hard-pressed and left without options and it also isn't meant to imply that it doesn't include everything one needs to take a walk through James Sutherland's life. In fact, this is quite the contrary, saying that everything is here. I've compared its content to that I've found elsewhere after I used it on my third run through the Hill and it was it was quite inclusive. That, however, is the problem if your only wanting a casual playing experience, because once you've done something you've done it and you can't repeat it. Reading a "how to" isn't always the best way to find out these little tidbits of gameplay.

Instead, one needs only to take their time and look around in their first outing, remembering that something is potentially an item or a place to go and that ever scrap of paper is a clue. It also should be taken into account that searching is needed, and that all enemies are defeatable, and that there are multiple endings based on time used, difficulty, on the items found, and the number of beasts killed. Since this takes multiple tries anyhow, one can find these out without the use of a visual aid.

NEED this book
Helpful Votes: 2 out of 3 total.
Review Date: 2003-04-22
Unless you like to spend hours, months even years in Silent Hill, get this book. It has everything you need to know with out giving away all the games secrets. I would have been still playing the game trying to figure out how to open the Safe or the Trick-or-Treat box without this book. It also explores alittle of the games creator's dark sick mind, a must.

One of the best guides around
Helpful Votes: 3 out of 3 total.
Review Date: 2003-09-13
The title of the review says it all. this is an awesome strategy guide. The book holds your hand and walks you through the entire game. It even tells you what all the endings are and how to get them all. There are no spoilers here. The maps are great and there are full items lists. Buy this book. You can't go wrong.

Glad I had it
Helpful Votes: 4 out of 5 total.
Review Date: 2002-11-06
Thank goodness I had the Strategy Guide for Silent Hill, otherwise I would still be wandering around the foggy streets or some nasty, decaying hotel without a clue.

Don't find Out The Hard Way
Helpful Votes: 4 out of 4 total.
Review Date: 2002-06-16
This isn't a review just a little tip. The book is great for the right system just make sure you have the right book. The Silent Hill 2: RestLess Dreams (Brown Cover)Guide is for X-Box and The Silent Hill 2 (Green Cover)guide is for Playstation 2. I Found out as soon I bought it that I had the book for X-Box. So to save someone else the trouble of getting the wrong book I decided to write it in a review. Whats the difference you ask well Restless dreams is written with the controls for X-Box in mind and there is a version in (Restless Dreams)that shows you how to control another character. So The green cover version has the controls for Playstation in mind. Hope this was helpful for anyone else who was thinking about buying the book but didn't know what the difference was.

Hill
Single Moms Raising Sons: Preparing Boys to Be Men When There's No Man Around
Published in Paperback by Beacon Hill Press of Kansas City (2006-09-19)
Author: Dana S Chisholm
List price: $14.99
New price: $8.90
Used price: $8.75

Average review score:

The BEST Book!
Helpful Votes: 1 out of 1 total.
Review Date: 2008-08-01
I love this book. I have tried to read books on raising your child on your own but found them dull, preachy, not applicable, etc. But this book is wonderful, light hearted, humorous, inspiring and insightful. There are many ideas that I am going to use and I also found a closer bond in my faith. I am reassured and a little less worried after finishing this book. It's nice to know I am not alone and I am not the only one who thinks and worries over little things!

excellent
Helpful Votes: 1 out of 3 total.
Review Date: 2008-01-07
great advice. very encouraging. one of the best books I've read for encouragement as a single mother with a son.

Such A Useful Topic!
Helpful Votes: 4 out of 4 total.
Review Date: 2008-06-27
Wow, it's about time somebody wrote a book about this! I have experience in trying to raise my boys without their dad in the house, so I can immediately relate to this author.

I was surprised by how much humor is here --- plus how much help. It's nice to know that we don't struggle alone, other people have been here too, and they've learned some things to pass along!

See below for my choice of "best book" about single parenting.

Lauren Hodge
Apple Valley, California
I highly recommend: Raising Great Kids on Your Own: A Guide and Companion for Every Single Parent

A must read for single mom' s raising sons
Helpful Votes: 4 out of 5 total.
Review Date: 2007-08-25
If you're raising a son without a man around, Dana's insightful book provides help and hope with a lot of humor. Dana reminds us as single mom's that with God's help and sheer resilience we can raise our sons to be well-adjusted, responsible young men. Pick up this book and you'll be a better parent for it.

Cassandra Mack, host of The No More Drama Hour of Power and author of, "The Single Mom's Little Book of Wisdom: 42 Tidbits of Wisdom To Help You Survive, Succeed and Stay Strong."

Refreshingly Insightful
Helpful Votes: 5 out of 5 total.
Review Date: 2007-07-17
This book captures single-motherhood from a whole new angle. There are plenty of books on surviving single parenting, but none that approach it from the perspective of God in the Father's seat. Chisholm's first-hand experience makes her an ideal author and her unique insight is an asset to single mom's everywhere.

Hill
Small Town Secrets (Steeple Hill Love Inspired Suspense #22)
Published in Mass Market Paperback by Steeple Hill (2006-05-01)
Author: Sharon Mignerey
List price: $4.99
New price: $0.01
Used price: $0.01

Average review score:

Highly entertaining!
Helpful Votes: 0 out of 0 total.
Review Date: 2007-05-22
Zach has just been released from prison and has moved into his rich aunt's home. All he wants is to keep his nose clean and serve his time on parole without any trouble. With his aunt on vacation in Europe, he plans to fix up her farm, enjoy the fresh air that he missed while in prison and mind his own business. Unfortunately, Lea lives across the street. She is beautiful, a great cook, and in lots of trouble. Her ex-husband, Foley, is stalking her. So Lea runs across the street for help to find Zach instead of his aunt. Zach wants to help, but Foley is a cop! And Lea is trying to adopt a child, so she doesn't need an ex-con hanging around.

This is an edge-of-your-seat page turner. And there were several poignant moments that really took my breath away. It was hard to put this book down at the end of a chapter. The author has a gift for ending each with a cliff-hanger that would have left me unable to sleep or concentrate on something else.

Thrilling from the first page to the last!
Helpful Votes: 2 out of 2 total.
Review Date: 2006-06-03
From the moment you begin this book, you become enthralled with these characters. Each have their own demons to work through, but through faith and prayer Lea and Zach manage to help one another and a long the way find love.

This is a fantastic book. Highly recommended.

Characters you'll fall in love with
Helpful Votes: 2 out of 2 total.
Review Date: 2006-06-02
From the first pages through to the exciting climax, I was rooting for Lea, a woman trying to distance herself from an abusive and increasingly-frightening ex-husband -- a decorated local cop--, and Zach MacKenzie, an ex-convict struggling to stay on the straight and narrow. Ms. Mignerey drew me into the story quickly and kept me reading well past bedtime to see how this star-crossed couple could possibly get together.

Highly recommended!

Small Town Secrets
Helpful Votes: 2 out of 2 total.
Review Date: 2006-05-05
This is a great story about redemption and second chances. Zach and Lea are wonderful characters who draw you into their lives and have you rooting for their success. While Zach is struggling with his own demons, his faith pulls him through. He also helps Lea with her own fears. His caring nature is appealing...and any man who will help fix breakfast has my vote.
Mignerey has written a well-crafted story that had my heart pounding at the climax. I recommend this book.

Oh! My! Goodness!
Helpful Votes: 3 out of 3 total.
Review Date: 2006-08-06
I can't tell you exactly how the author did it, but I was on the edge of my seat for this whole book from beginning to end. Lea Webster is being stalked by her exhusband who is a cop. Imagine your worst nightmare of a cop abusing his position and you have this guy. Creepy, mostly because this is one of those ripped from the headlines kind of story. The hero lives next door and he's just gotten out of prison. I felt like I knew these two people from the minute they stepped off the page. They aren't supposed to fall in love, but you know they are going to, and you know the fall out is going to be huge.

As worried as I was about the outcome, you might be thinking this story is going to be depressing. Trust me it's not, it's inspiring and uplifting and satisfying.

Another wonderful book from sharon Mignrey. I'm looking for the next one.

Hill
Smart Questions: A New Strategy for Successful Managers
Published in Hardcover by Mcgraw-Hill (1987-06)
Author: Dorothy Leeds
List price: $15.95
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Collectible price: $15.95

Average review score:

Great Companion to The 7 Powers of Questions
Helpful Votes: 1 out of 1 total.
Review Date: 2006-03-04
This is a great companion to Leeds earlier book--7 Powers of Questions. There's some great practical tips here that will help you work smart, have greater interpersonal influence, and avoid shooting yourself in the foot.

Bill Wiersma, Author, The Big AHA

This is the smart choice in this category!
Helpful Votes: 32 out of 32 total.
Review Date: 2000-06-28
The 'smart question' to ask is "Why am I looking at these types of books?" If the answer is to improve your ability to get more out of your meetings, interviews, negotiations, and communications with everyone at any level (internal and external to your organization), this is the book to buy by far. I've read many self-help communications books and this one really gets to the heart of the matter -- ask and you shall receive; ask the right question(s) and you'll get what you want/deserve. It was an easy and enjoyable read that gets you engaged from the first chapter (unlike so many other books that take 5 chapters to explain what they're to accomplish). The quizzes really provide helpful and immediate feedback. You can read from cover to cover or use as a reference. Either way, this book gives you tools to use right away. You'll carry this one around with you until you've mastered the technique.

You won't be disappointed (as I have with so many other books of this kind). This one is a winner, hands down!

Positively Implementing Change
Helpful Votes: 6 out of 6 total.
Review Date: 2006-08-30
This book is helpful in learning to frame questions that help to effect positive change. Most people are more willing to accept answers that they discover for themselves. And of course, no one will make any real change unless they want to. The best you can get with force is outward conformity, and you will only get it to the degree that employees feel they "must" go along with. It takes a lot less energy to help people find their own internal motivation than it does to push or drag them along.

Questions Rule
Helpful Votes: 7 out of 7 total.
Review Date: 2004-12-11
I am in Consulting and I convert most of my statements to questions; and boy, it works. First few chapters of this book are essential to your business communications.

For any manager who wants to be a great coach
Helpful Votes: 8 out of 9 total.
Review Date: 2003-08-27
As a professional personal coach who works one-on-one to help others reach greater success, I really appreciate the approach of this book. "Smart Questions" is for anyone who doesn't realize that good coaching isn't about advising. This book shows you why asking the right question is much more powerful than giving an answer or advice, especially advice that someone isn't necessarily looking for. The essence of great coaching is all about asking smart questions. The best answers almost always come from whomever you're helping, not you.

Hill
A Soldier's Family
Published in Kindle Edition by Steeple Hill Love Inspired (2008-03-01)
Author: Cheryl Wyatt
List price: $4.95
New price: $3.96

Average review score:

FREEFALL ... INTO HIGH-FLYING ROMANCE!!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-06-12
Look out below!! Because when U.S.A.F. Pararescue Jumper Manny Péna "falls" in love, it's a real crash course in romance. With a heart-pounding opening scene where Manny's parachute doesn't open, Cheryl Wyatt's latest installment in the Wings of Refuge series, A Soldier's Family, is a romantic read that will keep your adrenalin--and your heart--pumping overtime.

In a crash landing that clips his wings with months of recuperation at the home of a fellow pararescue jumper buddy, Manny Péna has the perfect opportunity to make some ground with sassy Celia Munoz, his buddy's wife's best friend. It's just too darn bad that Celia can't stand him. A former womanizer, Manny once made a crude pass at her, and now Celia's not buying the fact that Manny has given his heart to God and changed his ways. But when Manny's positive influence on Celia's troubled teenage son begins to turn him around, Celia begrudgingly has to admit that there's more to this good-looking soldier than meets the eye.

With this second in the series, Cheryl Wyatt has done it again--penned another high-flying romance that keeps her on course as one of the best new Love Inspired authors on the romance radar. Go ahead and jump into this one--you won't regret it!

An inspirational and exciting romance
Helpful Votes: 0 out of 0 total.
Review Date: 2008-05-05
Cheryl Wyatt is a gifted writer who draws you immediately into her story! "A Soldier's Family" picks up after "A Soldier's Promise" ends, this time with Manny Pena and Celia Munez as the main characters in our story. Neither is a stranger to loss - Celia's husband, a police officer, was murdered by a drug dealer; and Manny's son drowned while he and his wife weren't watching, causing such guilt and remorse that they divorced and she killed herself. Can Celia get over her fear of a relationship with Manny because of his dangerous work? Will Manny forgive himself for his past mistakes and step into Celia's family - where he really wants to be?

I love a series where I can develop relationship with new characters and keep tabs on old ones that I've grown to love. This is that type of series. It is also populated with heroism and patriotism and Christian family values. Cheryl beautifully captures the fire of the Latin persona. I enjoy experiencing her stories as they develop: how she addresses such sensitive issues as murder and suicide with great care and sensitivity. Her insight into recovery after hip surgery is priceless. How she dramatizes the struggle with forgiveness brought me to tears. I can't wait to read the stories of the other PJs on the wings of Refuge team!

hilarious and romantic - a winner
Helpful Votes: 0 out of 0 total.
Review Date: 2008-04-08
Manny Peña is a pararescue jumper who is used to saving others. But he's in need of a rescue himself when his parachute won't open on a training jump. Good thing Manny made his peace with God. Too bad he didn't have a chance to tell his good friend Joel Montgomery about it.

Manny wakes up in the hospital to find an angel in his room. At least he's pretty sure Celia Munoz is a heavenly body. But... Manny didn't make such a good impression the last time he saw Celia. In fact, he propositioned her. Can he convince Celia he's a changed man?

Single-mom Celia has enough on her hands between working two jobs and taking care of her rebelling teenage son. But how can she refuse her friend Amber Montgomery when Amber asks her to help tote the injured Special Forces soldier to his doctor's appointments? Now all Celia has to do is keep her heart intact. That shouldn't be too hard considering how she feels about Manny. Right?

Cheryl Wyatt charms readers in this second installment of her Wings of Refuge series. Her humor is so natural that the reader will find themselves laughing out loud often, without even realizing they're doing it.

In addition to doing humor well, Cheryl does romance in her own unique and believable way. Celia and Manny not only get off to a rocky start, but both have their own demons to overcome from their pasts. And Cheryl uses both main characters to bring out the other person's concerns, but also help them overcome the thing that is blocking them from true happiness.

If you enjoy laugh-out-loud humor and romance with a bang, this book is right up your alley.

A Solider's Family
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-26
I really enjoyed this book, its the story of Manny and Celia. At the beginning of the Manny has an accident which grounds him, he wants to make amends to Celia for his last encounter. I love the way this story pans out. I enjoyed seeing how Manny befriend Celia's son and helped him. Celia and Manny have alot of emotional baggage which we see them work through. I loved seeing Celia's son and the issues he deals with and the way he deals with them both good and bad.


This book really moved me in many ways and hopefully you will find the same when you read the book. I would love to tell you more but I don't want to spoil the story for you, but I am sure you will understand when you read this great story.

Great, sweet, funny romance
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-21
I was hoping Cheryl Wyatt's second book would be about Celia and Manny. I wanted those two to be together from the minute they met in A Soldier's Promise, Book #1 of her Wings of Refugse series.
I got my wish.
Of course by the end of A Soldier's Promise, Celia and Manny had managed to go to war with each other. What more could you hope for in a good love story?
A Soldier's Family is funny and intense and wise by turns. I loved the way Manny interacted with Javiar, Celia's trouble son. And the deft touch Wyatt has to show how desperately Javiar needed a male role model in his life.
The three of them, Celia, Manny and Javiar make up one of the best families I've read about in a while.
And there has GOT to be a book three, I can't wait!


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