Hill Books

As a new reader to the erotica genre (this was only my 3rd read), I was actually suprised at how into this book I got! The characters became so real to me, I felt like I was on an emotional roller coaster. Tyler is the ultimate alpha male, yet so sensitive, and Marguerite has so much soul deep pain, it almost hurts to read about it. This book is definitely going on my "keeper" shelf, to be enjoyed again and again.
I highly recommend reading this book, even if you aren't a fan of BDSM erotica. This story is so moving, any D/s play almost takes a back seat.

Ms. Hill has done a great job once again. With this next book in the Natural Desire group, she plots the romance between Tyler and Marguerite in perfect time. There are scars on their souls, Marguerite's being much worse, but Ms. Hill does a phenomenal job in the character growth in relation to that. The journey is sometimes painful to read, but the author does a fantastic job drawing the emotions out of the characters. You will not soon forget them. Their story deserves the two books it takes to tell it, so do yourself a favor and grab both at the lower bundle price. It will kill you to wait for Nature of Desire: Mirror of My Soul to get to you to finish the story.

Marguerite and Tyler's relationship is extremely complex, to say the least. However, their dynamics work for them. The way that they approach being Master or Mistress are very different, and yet when you put them together, they complement each other. She's very emotionally detached from the submissives she chooses. For her, it's more of a religious awakening, a path to nirvana through submission, control, and pain. For him, it's a seduction. He has to be in control but he also cares for his submissives and looks at the role more as a father figure. This is exactly what Marguerite needs, after being sexually abused by her father. She doesn't allow anyone to touch her, but slowly begins to trust Tyler. He works so hard to try to gain her love, even going so far as a devastating whipping applied by Marguerite. And yet he still wants her and she still wants him. It's fantastic, and I love the way Hill writes. She so sympathetic, without making the story melodramatic, too sappy, or even uncaring. I loved it and I would recommend it to anyone who wants a little something more from their romances. It was hot and heavy, and I fell in love with the characters. This is a QUALITY story from a fantastic writer. Brava.

I loved this book so much that I re-read it immediately after I finished it for the first time. Marguerite is a domme, and she has had a crush on Tyler, also a dom, for a long time. They both 'play' at the same BDSM club. Matters some to a 'head' (no pun intended) when Marguerite is forced to fullfil a requirement of the club to train as a submissive with one of the club's Masters, in order to make her a better Mistress. Marguerite has a huge problem giving up control, and in choosing Tyler with whom to fulfill the requirement, she's inadvertently chosen just the man to dive into her most forbidden emotional areas.

This is a beautiful story of someone who has built barriers in her life - for legitimate reasons, and of a man who's love for her drives him to invade all her private spaces and uncover the secrets that prevent her from moving forward with her life.

The secondary characters are also wonderful. This is a book rated X for Extreme. One of those Extreme scenes is toward the beginning, and the character there, who you think you'll never see again, returns to play an important role later in the book(s). He is such a fasinating character, that he'll be getting his own book soon (yippee!)

Marguerite Perriquet is a well-known mistress at the local BDSM club,
The Zone, where she is referred to as the "Ice Queen." Marguerite has
two separate lifestyles. During the day, Marguerite manages a popular
tea room, Tea Leaves, and supports local domestic violence centers. At
night, she is the "Ice Queen," a dominant mistress at The Zone with a
loyal following of men. She seldom sees the same person twice, never
shows emotion, and is never forgotten by anyone. Marguerite keeps
herself shut off from emotional connections, except with friends.

Tyler Winterman is a respected businessman and a partial owner of The
Zone. Tyler is also a dominant master at the club. Tyler is very
attracted to Marguerite and he feels there is more to her than meets
the eye. He's is not really surprised when Marguerite calls him to her
store, because he is pretty sure he knows why she wants to see him.
Since he is partial owner, Tyler has some say in how matters are
handled at The Zone, and Marguerite has a requirement to meet of she
wants to continue frequenting The Zone. Marguerite needs to "submit"
to a dominant master to better understand her submissive partners.
Marguerite wants Tyler to waive the requirement or simply say she did.
Tyler refuses.

Marguerite is torn because she does not want to submit to anyone. She
finally relents and agrees. She wants Tyler to be her teacher, but she
has three rules; no kissing, no sex, and no discussion of the scars on
her body. Tyler agrees, and they decide to meet that weekend. The
weekend is very difficult for Marguerite because she has a hard time
relinquishing control. It is intense and stirs emotions in both Tyler
and Marguerite.

Marguerite runs from Tyler and herself, and she begins to spin out of
control emotionally. It takes a toll on her, and after an incident at
The Zone, Tyler realizes that Marguerite needs to regain her balance
and accept her feelings. He comes up with a plan to help her find her
true self.

Ice Queen is a sexy, erotic, and emotion-packed read! Marguerite is so
strong and sexy, but underneath she is vulnerable and scared of letting
herself go. Tyler is strong, sexy, and he knows what he wants:
Marguerite, and he will get her using any means. Tyler will not let
her be damaged anymore than she seems, not even by herself. Joey W.
Hill has a true talent of letting her readers feel her character's
emotions. This was my first BDSM book and it enthralled me. I cannot
wait for the next. With Ice Queen Joey W. Hill writes a rich,
emotional story that pulled me in, and she does it without having to
use any restraints to keep me there. Excellent!

Gracie
reviewed for Joyfully Reviewed

What a book! It is so easy to read and understand. I wish this book was around when I was going for my BSME. It is a great reference book that all designers should have on their shelves.

This book is so interesting to browse through. As a mechanical engineer I really appreciate it, and it comes in handy for getting ideas. Great illustrations and descriptions! I highly recommend it.

As the title states, "Mechanical Components" is what this book is all about. This book contains a wealth of information for anyone in the engineering, machinery design, or troubleshooting arenas. It is not only limited to the aforementioned users but also to the home user who wishes to make repairs to home, car, boat, etc. At just under 7 pounds and 3 inches thick, this is a massive manual to read through any specific areas of interest or to simply use as a reference when needed. The reader will find many graphs, illustrations, and explanations for almost every type of mechanical component, sub-assembly, and individual parts in this book. Typical uses of parts as well as unconventional ideas are thoroughly detailed. This is not a book for anyone seeking information or ideas for "mechanical movements", but it will greatly supplement any other mechanical reference books you may have in your library. Before reading only 2 pages of the book, I had no idea how many ingenious uses that a simple flat washer could be applied to!

I am a farmer who enjoys making machinery. I design my contraptions on paper, then using a CAD program to refine the designs. Having no training in engineering I am frequently using references such as "Machinery's Handbook" and "Moving The Earth" and "Mark's Standard handbook of Mechanical Engineering" and others.
I have to say, that Parmley's book is a treasure trove of information, with heaps of unusual ideas for common compnents such as O-rings, rubber balls, pipe connections, washers and many others, plus hard information about more complex components such as gearboxes, cams, governors etc etc.
This is a big book, with many pages (numbering within each section only), lovely clear diagrams, and enough but not too many tables, formulae and specifications. It can be browsed cover to cover, (as I am doing for the 2nd or 3rd time), open a page at random and be fascinated, or look up specific topics in the excellent index.
I have read the other reviews on this book, and clearly it is a valuable rescource to professionals. I can tell you that it is also a fantastic mine of information to the interested amateur.

This volume contains the most comprehensive list of mechanical components and variations on any given theme that I've seen in one place. Additionally there are significant extensions to computation methods and overviews not found elsewhere. It is an extremely high value book.

In Sheep's Clothing is Warren's first book in the Mission: Russia series. It introduces most of the major characters in the series: Gracie Benson, an American missionary, Viktor Shubnikov, an FSB (KGB) agent, Roman, a COBRA agent, and Yanna Andrekev, computer genius FSB agent. Gracie is at the end of two years working as a missionary in Russia and is going home in disappointment over her lack of converts. She hasn't brought anyone to God in her time in Russia, and she's still running from the pain and shame she tried to leave behind in the States. When a missionary couple is murdered, and Gracie discovers their bodies, Viktor is assigned to interrogate her and then later to protect her as Gracie quickly becomes the target of the assassins. Gracie and Viktor are a match made in Heaven (or Russia); they can't fight the chemistry between them even as they struggle to trust each other and ultimately God. The book is a terrific mix of suspense, romance, and faith. Make sure to read the author's notes at the end of the novel; they make the story even more astounding.

I really enjoy all of Ms. Warren's books I have read. In Sheep's Clothing is very, very, very, very good as are Sands of Time, and Wiser than Serpents, the other two books in that series. I hope Ms. Warren tells the story of Mae. I am anxious to know more about her. Does she get a happy ending? I hope Ms. Warren writes her story, but until then, I'm going to explore the amazing world of the Heirs of Anton.

This book was absolutely awesome! Nothing does a better job of depicting Russia through the eyes of an American missionary (or through the eyes of a Russian.) The characters take on a life of their own, making this book unforgetable. Even better is the edge-of-your-seat mystery that is suspenseful, beliveable, and captivating. If that weren't enough, there's just a touch of romance. Without a doubt, this is one of my favorite books of all time.

Gracie is an American missionary serving in Russia who doesn't think she's very good at her job because she hasn't led anyone to Christ. Only days before her visa expires and she must leave the country, she discovers two friends and fellow missionaries have been murdered. Now she must rely on FSB (formerly known as the KGB) Captain Vicktor to protect her from becoming the next victim of his arch nemesis, The Wolf.

This is a wonderful tale of suspense that is filled with beautiful moments of Christian discovery and growth. Susan May Warren is a wonderful writer who transports her audience into the heart of Russia so skillfully that your senses are nearly overcome.

This book kept me up all night (when I should have been studying for mid terms)!!! Gracie is a missionary who felt as though she had done a horrible job. FSB agent Vicktor Shubnikov is like another young Russian man. There is a killer on the loose with motives that date back to the cold war. Gracie is caught in the middle of it all, along with a very handsome Russian agent. As the book goes along secrets from both their past and Gracie's friend's past are uncovered to relieve a sinister plot. But at the same time the Russian agent and Gracie find strength and comfort in each other as they cope with their past. This story also teaches the important lesson of forgivness. When you start this book there is no putting it down. It may sound all mushy- gushy, but heck no! This is definitely a romance/ suspense book.If you pass this book up you're missing out on alot!!!!!

I had the pleasure of reading Mr. McCutcheon's new SAT book. It helped me immensely! I particularly needed help on the Essay portion. I followed the format that was outlined, and lo and behold I scored perfect on the Essay! This book is a must for all students!

I, being a normal adolescent, tend to procrastinate. As the SAT was looming over me and steadily approaching in a week's time, I quickly searched for a quick and easy lifesaver and chose this book. 3 days before the big day, I scoured the contents and followed the tips. The result? A perfect score on the essay (which is odd considering I'm a terrible writer--thus I attribute my good grade to this book.)

Now this isn't the "end all be all" to SAT essay books, but you do have to realize no book can really "teach" people how to write. Good writing comes from a combination of guidelines and tips (which this book provides), reading what the graders are looking for and "good" essays (which this book provides), and most importantly, practice (which only you can provide).

This has great tips on how to write an SAT essay. All you have to do is apply them!

Not only did this book help me improve my SAT essay but also provided material that has helped me in my writing for school projects.

I decided to get this book which I saw at a store and it was a lot smaller, and easier too read than most other SAT books. When I got my score back, it was 30 points under perfect. This is the best SAT help out there, and I reccomend it 100 percent. This book is exceptional.

This is one of the best books on defining ones business and doing it right. I was totally engrossed with it. We had a meeting where 9 of us had read it and we followed what we had read and were very excited about the results accomlishing in one day.
A must read for anyone with a product or service that wants to grow and be and be an industry leader.

As a business owner, focus on growth is the essential driver of our performance and success. The Inside Advantage offers a clear, smart and strategic pathway to clarify your unique advantage in the marketplace and bring it to life in every aspect of your business.

Our agency leveraged these simple steps and helpful tools to hone our business strategy and nearly double our revenues and staff in one year.

Bob Bloom offers decades of advertising expertise, real world examples and actionable insights that make this a must read for entrepreneurs working at every stage, size and scope of business development.

I'm an avid reader of business books and I have to say this one ranks near the top. With all of the competition out there, it's crucial to not allow your company to get lost in the crowd. This book gives you an ACTION PLAN for identifying what makes your company unique and how to attract the best kind of customers for business growth. I've always been one to beat to my own drum, but this book reinforced the message and allowed me to refine my USP (unique selling position) even further. A great business tool! Thank you Bob, for sharing your wisdom!

This is an interesting twist on the Unique Selling Proposition (USP). The idea of which has been around a long, long time. Though the idea isn't new Bloom has renamed USP the uncommon offering in his honor. But just because the book lacks novelty doesn't mean it is without merit. In my opinion it is worth reading especially for the entrenched business looking to break-out into double digit growth. This book provides a simple plan for growth through solid, proven marketing principles and business simplification.

The uncommon offering, is the "Inside Advantage" and it all starts with what you are already doing according to Bloom. Discovering the hidden potential inside your business is about the `growth discovery processes.' Meaning you don't have to reinvent your business or branch out for more offerings making thing more complicated. Instead you will need to uncover and capitalize on you're ONE thing. That ONE thing your business does better than the competition. The growth discovery process is uncovering the hidden potential that already exists in your offering. Then Improve it.

This book offers us a four step process and each step is broken down into its own components. The four steps of the big picture are:

1) Find your CORE customers. Beyond demographics; beyond what you may think of when you think of your customers. It is interesting to look at possibilities for the WHO and consider all of the options, such as defining your core customers based on their value for; being the best braggers for your product, being the biggest customers, being the longest relationship with you, being the least lily to complain, being the most likely to repeat their business, being the most likely to not repeat and why. Then you may want to identify these same customers in your competitor's base. Do a little demographic shifting and look at the next step.
2) Discover and deliver your uncommon offering, just listen to your core customers. They will tell you what you do best and why they buy it from you. You will want to examine this from an external and internal base. Writing down all of the ideas and phases people use to describe your offering and distill it down to a statement of 10 to 15 words.
3) Develop persuasive strategies in written statements for action. Growing your business through refining your communication and thought association for your company and offering. To me this read like some of the better branding books I've read lately, but in a short abbreviated chapter. This is a lesson in statements in action to immediately associate your offering with your company.
4) Imaginative acts. Creative public relations or publicity stunts that are tied to your uncommon offering and for the benefit of your core customers. There are some very good examples of what other companies have done most of which you will be familiar with.

I can recommend this book to any company that is looking to break out of a rut they may be in. However, for most creative, progressive companies it will just be a good reminder of what works. This book does a very good job of chronologically drafting out a step by step process employed by the Author. (His record of success speaks for itself)

For the small, new business or start-up this book is good, but you will need to put it into context for the size of clients Bloom works with and the fact that they are very established.

I have read the book, seen Mr. Bloom speak and I have taken my team through the growth discovery process that Mr. Bloom has outlined in The Inside Advantage. His process has been an incredible insite for myself, my team, and our company. The process he describes helps a company discover WHO their core customer really is that they should target. This really helped us gain a more laser like focus for the customers of our software company that we did not have before. The WHAT and the HOW raised our awareness so that we could understand clearly what it is we have to offer and how we do it. The OWN IT is a key because it allowed us to define items that would ensure we executed.

Any of you that are big fans of Jim Collins book "Good to Great" and the hedgehog principle, will love this book. Why? Because discovering your hedgehog is not easy and "The Inside Advantage" gives you a process to look inside your company and gain insight and discovery that is hard to do. Mr. Bloom's process is so well described that you will not need a facilitator to follow it. It may not take you fully up to the mountain top to your Hedgehog but will get you high up the mountain so you see the top and find the rest of the way yourself.

The best reward for me as a CEO has been the many experiences in meetings and documentation that team members have referred to our WHO, WHAT, HOW and OWN IT that we learned from the process. The impact it is having is very apparent!

The book is in perfect conditions! brand new as the advertise said.
I would recomend it...

2005 Edition:

Great book! However, it is the SAME as the old edition... save your money, buy a copy of the old edition.

I guess Ebeling is trying to supplement his military retirement pension.

Chuck... if you release a new edition and don't change anything, at least mix the index up so it's not so obvious!

A great text. Readable, understandable, practical and current. Highly useful for industry application. Mr Ebeling's clear and concise writing style really makes this book a "must have" for any serious reliability engineer.

The book was brand new when received and in excellent condition and hard bound.. Delivered quickly and efficiently.. will do business again with seller..

This book will help all beginers who want to learn about Reliability and Maintainability Engineering.
This book has a lot of not only very kind features but also good examples. This book is one of my treasures in my book shelfs.

The service overall was very good:

i) The item was as described, and
ii) It was shipped quickly

The first part of this book that deals with topology is a pedagogical masterpiece. After motivating the key concepts of compactness and continuity in the relatively concrete setting of metric spaces, the book goes on to abstract topological spaces, a beautiful section on compactness including the tychonoff theorem, and an extremely lucid development of the separation axioms and the proof of the urysohn imbedding theorem and the stone-cech compactification. I personally find the chapter on connectedness to be the weak link in this part of the book. Wherever possible, Simmons provides an exhaustive list of examples (especially when introducing the various types of spaces) that aids comprehension. Moreover, some of the central concepts (product topology) and deeper results such as the Stone-Cech compactification are easier to appreciate because the author has a section on topological properties of the relevant function spaces couple of chapters ahead and several exercises along the way. All in all, a highly recommended intro to the subject.

In the author's words in the preface, the dominant theme of this book is continuity and linearity, and its goal is to illuminate the meanings of these words and their relations to each other. The book, he says, belongs to the type of pure mathematics that is concerned with form and structure, and such a body of mathematics must be judged by its high aesthetic quality, and should exalt the mind of the reader.

The author's attitude can only be characterized as magnificent, and, if one is to judge his utterances in the preface by what is found after it, one will indeed find perfect evidence of his delight in mathematics and his high competence in elucidating very abstract concepts in topology and real analysis. Indeed, this has to be the best book ever written for mathematics at this level. It is a book that should be read by everyone that desires deep insights into modern real and functional analysis.

After a brief and informal overview of set theory, the author moves on to the theory of metric spaces in chapter 2. His emphasis is on the idea that metric spaces are easy to find, since every non-empty set has the discrete metric, and that metric spaces are good motivation for the more general idea of a topological space. The Cantor set, ubiquitous in measure theory, dynamical systems, and fractal geometry, is constructed as the most general closed set on the real line, i.e. one obtained by removing from the real line a countable disjoint class of open intervals. Continuity of mappings between metric spaces is defined, and also the concept of uniform continuity, the latter of which is motivated very nicely by the author. Then, the author takes the reader to a higher level of abstraction, wherein he asks the reader to consider all of the continuous functions on a metric space, and turn this collection into a metric space of a special type called a normed linear space, and, more specifically, a Banach space. Thus the author introduces the reader to the field of functional analysis.

A lengthy introduction to topological spaces follows in chapter 3. The author motivates well the idea of an open set, and shows that one could just as easily use closed sets as the fundamental concept in topology. And, most important for functional analysis, he introduces the weak topology, and shows how to obtain the weakest topology for a collection of mappings from a topological space to a collection of other topological spaces. The reader can see clearly that the weaker the topology on a space the harder it is for mappings to be continuous on the space.

Compactness, so essential in all areas of mathematics that make use of topology, is discussed in chapter 4. It is motivated by an abstraction of the Heine-Borel theorem from elementary real analysis, and the author shows how well-behaved things are on compact topological spaces. Some important theorems are proved in this chapter, namely Tychonoff's theorem, the Lebesgue covering lemma, and Ascoli's theorem.

Recognizing that the only functions able to be continuous on a space with the indiscrete topology are the constants, and that a space with the discrete topology has continuous functions in abundance, the author asks the reader to consider topologies that fall between these extremes, and this motivates the separation properties of topological spaces. Chapter 5 is an in-depth discussion of separation, and the reader again confronts function spaces, and their ability (or non-ability) to separate the points of a topological space. Spaces that allow such separation to occur are called completely regular, and this property has far-reaching consequences in analysis and other areas of mathematics. The Stone-Cech compactification is discussed as an imbedding theorem for completely regular spaces, analogous to one for normal spaces.

The intuitive idea of a space being connected is given rigorous treatment in chapter 6. Certain pathologies can of course arise when discussing connectedness, and the author shows this by discussing totally disconnected spaces, remarking that such spaces are very important in dimension theory and representation theory. Indeed, computational and fractal geometry is much harder to study because of the existence of these spaces.

Chapter 7 is important to all working in numerical analysis, wherein the author discusses approximation theory. The Weierstrass approximation and the Stone-Weierstrass theorems are discussed in detail.

A slight detour through algebra is given in chapter 8. Groups, rings, and fields are given a minimal treatment by the author, discussing only the basic rudiments that are needed to get through the rest of the book.

Banach spaces make their appearance in chapter 9, with the three pillars of the theory proven: the Hahn-Banach, the open mapping, and the uniform boundedness theorems. These theorems guarantee that the study of Banach spaces is worth doing, and that there are analogs of the finite dimensional theory in the (infinite)-dimensional context of Banach spaces. The theory of Banach spaces is very extensive, but this chapter gives a peek at this very interesting area of mathematics.

Banach spaces with an inner product are considered in chapter 10. These of course are the familiar Hilbert spaces, so important in physics and the subject of a huge amount of research in mathematics. The presence of the inner product allows constructions familiar from ordinary finite-dimensional vector spaces to carry over to the inifinite-dimensional setting, one example being the transpose of a matrix, which is replaced in the Hilbert space setting by a self-adjoint operator.

As a warm-up to the infinite-dimensional theory, finite-dimensional spectral theory is considered in chapter 11. The famous spectral theorem is proven. Then in chapter 12, the reader enters the world of "soft" analysis, wherein topological and algebraic constructions are used to study linear operators on spaces of infinite dimensions. Putting an algebraic structure on a Banach space gives a Banach algebra, and then the trick is deal with the spectrum of an element of this algebra. The reader can see the interplay between algebra, topology, and analysis in this chapter and the next one on commutative Banach algebras. Indeed, the Gelfand-Naimark theorem, that essentially states that elements of a commutative Banach *-algebra act like the functions on its maximal ideal space, has to rank as one of the most interesting results in the book, and indeed in all of mathematics.

This book was recommended for our analysis course (final year at Adelaide University). It helped me pass the course but more importantly, gave me an interest in metric spaces and topology. The book is an excellent communicator and nearly 20 years after I have read it I am looking out for a secondhand copy!

This is a fine book, but not quite in the 5-star league. Let me elaborate. The book is divided into three parts: general topology, the theory of Banach and Hilbert spaces, and Banach algebras. The first two parts lead, by way of synthesis, to the last part, where some interesting but elementary results are proved about Banach algebras in general and C*-algebras in particular. I might mention, for example, the Spectral theorem for compact self-adjoint operators, the Stone representation theorem, and the Gelfand-Naimark theorem.

I can attest from personal experience that the book is well-written; indeed I worked through it chapter by chapter. But today there do exist a plethora of other treatments that can at least rival this text in lucidity, organisation and coverage. For example, for general topology, there is an excellent text by Willard titled 'General Topology',as well as Hocking and Young's old 'Topology'. Both of these go much further in the realm of point-set topology than Simmons. Similarly there are any number of well-written texts on functional analysis that cover the subject of Banach spaces, Hilbert spaces and self-adjoint operators very clearly. Indeed in some respects I feel the Simmons book was inadequate by itself and needed to be supplemented by a text on linear algebra; self-adjoint operators -- and by implication, the Spectral theorem -- need to be seen and manipulated in the finite-dimensional version before one examines their infinite-dimensional generalisation. The Simmons book is a bit weak here; one needs to be playing with matrices.

These are, however, minor quibbles. The book can be recommended to a junior- or senior-level undergraduate.

Commonsense, practical advice about what employers can do to enhance the longevity of their workforce and halt the drain and the expense of 'revolving door' recruiting and hiring.

Find out the top 5 real reasons why people leave their jobs (and it isn't for more money!).

This book is invaluable and a 'must have' for everyone responsible for recruiting, hiring, and hanging on to, good people!

Roger Herman gives us an excellent reference and guide to an important area of profitability for business. Keeping people is every bit as important as finding them in the first place. The techniques set forth in this book will benefit the employer and the employee as well. It is well organized and to the point, especially in areas of making the employee part of the overall team.

Wayne D. Ford, Ph.D., author of "The Recruiting and Retention Handbook" docwifford@msn.com

In today's job market, it is challenging to attract the best-qualified and well-suited job applicants. It is even more difficult to retain excellent employees. The cost of employee turnover is high in terms of lost productivity, lost knowledge, and financial expense associated with filling the vacancy.

Roger Herman, futurist and certified management consultant and speaker, provides an exceptional resource for any organization seeking to retain its best employees. Keep Good People is divided into three sections. The first effectively sets the stage by providing valuable insights into the competitive nature of the job market, the value of good employees, and what prompts employees to stay and leave an employer. The first section provides essential background that led to an essential, yet basic understanding of employer/employee relations regarding retention. Section two provides nearly 200 very specific and useful strategies. Each strategy is clearly defined and concisely explained. Herman does not stop with a somewhat overwhelming list of strategies, yet provides suggestions for implementation and an "eye to the future" in section three.

Keep Good People is an excellent resource for human resource professionals and managers seeking to prevent undesirable employee turnover as well for the organizations seeking to reduce turnover. Use this book as a guide to simply review current practices and development of strategic, and it will be well worth the investment of both time and money.

Finding, attracting and hiring new employees can be one of the most important investments employers can make. If don't hire good people, you'll have to continue recruitment at a high level -- a costly proposition. This book serves as a great guide and serves as a tremendous tool for employers and human resource staff.

My secretary Neicy, picked up my copy of "Keeping Good People" while I was out of the office. When I returned, she mentioned that she thought a certain strategy would help me and our business. And she was right! Full of "one page strategies," this book provides some terrific team conversation. Pick a strategy, read it and then discuss its implications on your team and how the team works together. Some random examples: Strategy 1.17 Promote a healthy working environment. Strategy 2.27 Be accessible. Strategy 3.35 Fight Boredom. Strategy 4.15 Provide incentives for for growth. Strategy 5.15 Give Away Lottery Tickets. Our team decided to discuss one of these strategies each time we meet (usually at "tea time" held at 3pm each day). While some of the strategies may not apply, it does create a space for great conversation. When given the opportunity, team members or "employees" will reinforce what's working well and tell you what they need to be successful.

This book is perfect for ARRT test prep. Make sure you get the book with the internet access. With the internet, you get to do all the practice tests you need to prepare for the ARRT boards. There are quite a few questions in the book and internet that are verbatim.

I haven't taken the registry exam yet, but for those looking for a good book to review, I recommend this one. I haven't made it through the whole book yet, but there are a lot of questions with such detailed explainations for every section. The questions are difficult, but I have been told by numerous people that these questions are harder than that of the actual ARRT exam. There are questions designated to each section, way more than what the real test will be, but the end of the book contains 2 practice tests combining all of the sections. VERY HELPFUL!

This is a great resource!!! I recently took the ARRT board exam in Radiography and I used this prep book to prepare for it. I scored a 98% on the exam. I would recommend this guide to anyone who wants to rock the boards. AsB

I used pretty much just this book to prepare for the Registry exam in 2006. I did every question in it over the 2 weeks before I sat the Registry, and passed it with a score of 97. What more can I say? This is the only prep book you need.

With this book comes free access to an online testing web site. This online, create-your-own exam feature is what got me through the registry test. It allows you to select any number of questions (there are more than 1,400!), from any of the 5 main categories (and the myriad sub-categories), those you've already seen or not seen, or to use only the ones you've previously gotten wrong. And you can use the web site as many times as you need to during your allotted access time (details with the book.) The author was very responsive to my questions when I needed clarification, and there's a link right on the web site making it easy to ask.

Unlike other test-prep resources I've seen, the questions are equal to or HARDER than those on the registry exam! The service tracks your averages in each of the five categories, and reports results for an individual exam upon completion as well as your cumulative average. You can interrupt taking an exam and resume it at another time. And, speaking of time, your test results also include how long it took you to complete your custom-made exam, as well as the average number of seconds per question. The registry exam is timed, so knowing your time in advance can help you focus where you need to.

I could go on, but you've got the picture by now: I can't say enough about the positive contribution this resource made to my success!

I really enjoyed this book. It gives the reader some good areas to focus on, when it comes to moving your sales approach, from selling products and solutions, to consultive sales. I have given this book to several of my customers and prospects.

Marketing, to be done right, is among the most challenging and difficult functions in any enterprise, and particularly in the highly fluid customer environments of today. When done right, it also yield enormous benefit (i.e., profits) to the enterprise.

This book covers very well the three fundamental concepts that lie at the heart of effective and successful marketing - identifying and packaging value, messaging and communication to the customer of that value, and value selling - the ability to follow through on that messaging and convering it into a profitable transaction for both. The book falls behind in not being able to get into the operational aspects of this pocess, but I still think it serves enormous value just to be able to articulate these core powerful concepts really well.

If only I had this book at the beginning of my selling career!! The Mind of the Customer is a concise guide to maximising success by working in collaboration with your customer. Business relationships have always been important but in today's market they're crucial. This book provides all the tools you need to understand your customer, their business drivers and what will ultimately make you both a success. For anyone looking to move forward in high level sales this is a great book.

It's all about value, and that is exactly what I took away from this book, a genuine sense of value. The Mind of the Customer brings home the message that success is inevitably linked to your ability to "embrace the interests of your client and make them your own". This book is an indispensable tool providing Best Practices for vital sales skills such as asking high impact questions, presentation preparation, and cooperative negotiation. The focus always remains positive, supportive and straight forward. I would highly recommend this to anyone preparing to advance in a changing sales environment.

Challenges sales leaders who think they are already customer-driven to think again. The authors conducted a study of nearly 100 executive level decisionmakers to find out what customers are now expecting as a condition for doing business - and the results are a real indictment of the so-called "needs-satisfaction" and "solutions-selling" approaches that are popularly offered up as best practice. Advocates an almost telepathic customer relationship that's devoid of artifice and self interest. Redefines the "high achieving" salesperson as an individual who is almost manically focused on helping customers achieve business results. Sounds rather altruistic, but includes some pretty convincing evidence and examples around how what's good for the customer is even better for the seller. Also offers some potentially unnerving conclusions around what customers really value in the people who call on them, why product positioning and differentiation frequently fall flat, and how to keep vertical marketing strategies from drifting off course. Capped off by interviews with a handful of world class sales organization like UPS, Nokia and Lexus concerning the lengths they are going to in order to help their customers succeed.