G Books
Related Subjects: George Gregory Griffith Grant Gray Grey Green Greene Gaines Gilbert Gallagher Gibson Garcia Gordon Goldsmith
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This will improve your business decision makingReview Date: 2008-03-21
They'll Remember Your Best or Worst Judgment CallReview Date: 2008-03-02
Another customer reviewer here nailed the importance of this book. He called it a "gem among a sea of brain-dead business books." I agree on both counts. When Warren Bennis speaks, people listen. Normally, hot books create their own buzz, but my circles are not talking about this one yet. It's a weighty topic (392 pages) and a slim-jim novelette wouldn't do it justice.
Judgment, preach the authors, is "the essence of effective leadership." It involves three domains: people, strategy and crisis. Interestingly, those are three of my 20 management buckets: the People Bucket, the Strategy Bucket and the Crisis Bucket in my book, Mastering The Management Buckets: 20 Critical Competencies for Leading Your Business or Non-profit. They call judgment the proverbial elephant on the table--because it's rarely addressed. "Without a deeper and more compelling understanding of how leaders exercise judgment, the study of leadership can never be complete," they write.
"Take any leader, a U.S. president, a Fortune 500 CEO, a big league coach, wartime general, you name it. Chances are you remember them for their best or worst judgment call." Examples: Harry Truman (atom bomb), Nixon (Watergate), Bill Clinton (Monica), Coca-Cola's Robert Goizueta (New Coke), and Carly Fiorina ("for destroying HP's redoubtable culture").
The stories and anecdotes are rich, sometimes page-turning (wow--they do not like Fiorina). The 100-page "Handbook for Leadership Judgment" is a model for what's missing from other brain-dead business books. Buy it. Read it. Study it. You'll enhance your judgment and decision-making. Guaranteed.
A Testament to Great CEO'sReview Date: 2008-06-16
Excellent Addition To Recent Business LiteratureReview Date: 2008-03-24
A very useful framework for thinking through judgment and leadershipReview Date: 2008-05-19
The book has 13 chapters and then a handbook. The handbook is designed to help you take the material learned in the book and apply it to your personal situation. The chapters start by showing you the connection between judgment and leadership. They then provide a framework (a matrix) for "leadership judgment". This process is used heavily throughout the book, so pay attention to this chapter.
Chapters 3 through 6 are key to understanding the personal aspect to leadership and judgment. The authors want you to have a story line that you can not only communicate, but teach to others and in that way lead. The connection between character and courage is explored including where courage becomes foolhardy and takes you off the rails. The two chapters on the importance of people judgment are very important and you should pay close attention to them.
Chapters 7 and 8 focus on judgments regarding strategy while chapters 9 and 10 deal with judgments in times of crisis (and how to prepare for it and how to prevent most of it). Chapter 11 shows the connection between good judgment and continuous learning and chapter 12 talks about teaching leadership. I wasn't particularly wowed by this material.
The concluding chapter is a two page summary of the book and notes that the dimensions in which the complex process of judgment unfolds are time, domain (people, strategy, crisis), and constituencies (being aware of your audience, who is and needs to be involved, and how to interact effectively). Tichy and Bennis also reiterate the four types of knowledge a leader must have to make good judgments: Self-knlowedge. Social Network Knowledge, Organizational Knowledge, and Contextual Knowledge.
The book is full of great examples from real companies and real people. They illustrate the points of the text quite aptly. However, they are the one bone I would pick with the authors. It is easy to intentionally or unintentionally mislead readers with stories of success and say that these successes were the results of this method or demonstrate that our principles work because they worked in these instances. However, the positive connection to them is not proven beyond the sheer number of them. But leaders with good judgment also fail at times because a certain amount of randomness is built into the system.
Jack Welch is quoted as saying that he gets his people decisions right about 80% of the time. OK, I don't want to argue with him about his perceptions, but what exactly does "getting it right" mean? Jeff Immelt is heralded in the book, but recent events show him able to make huge mistakes as well. Does this mean he wasn't prepared to lead? Or that he turned stupid? Or is it that sometimes reality overtakes even the best preparations and plans? You can make your own judgments. However, I would love to see the book where the authors look at current events at the time they are writing the book and make strong and precise PREDICTIONS as the do in analysis of past events. If they can get those right, I will trust their analyses more.
Still, quite a good and useful book.
Reviewed by Craig Matteson, Ann Arbor, MI

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YUMMMM!Review Date: 2005-10-27
Fantastic Cookbook!Review Date: 2005-05-18
Bachelor turned Chef in 4 pages.Review Date: 2005-02-15
Has also put me at ease with a few practiced recipes that I am confident serving to dates.
Jen's approach makes it just as easy and fast to whip up a healthy personally crafted meal as it would have been to warm up some Stouffer's. A MUST OWN for anyone who needs a cook book.
Wonderful and PracticalReview Date: 2004-10-21
Jennifer's cookbook brings the fun back to the kitchen. Review Date: 2004-12-02
We now have banana pancakes with honey-butter for breakfast instead of the usual high fat, high sugar, low nutrient breakfast cereals. They enjoy sandwiches other than pb&j for lunch (and yes, they are no-trade lunches as the title of the chapter says!) with veggies and a little dipping sauce. Our dinners are not as stressful for me because Jennifer teaches you how to stalk your pantry so you can get home and answer that age-old question "What's for dinner?" in a matter of minutes by surveying your supplies. Jennifer's cookbook brings the fun back to the kitchen. Thank you!

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Amazing JourneyReview Date: 2007-12-27
outstanding!Review Date: 2007-12-13
inspiring glimpse at humanityReview Date: 2007-12-04
compelling and inspiringReview Date: 2007-11-01
Absolutely Incredible Story!Review Date: 2007-11-27

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Collectible price: $65.00

Quick Delivery!Review Date: 2007-06-30
This is NOT the study editionReview Date: 2006-02-01
The authors are Davis, Hersh, and Marchisotto
Good approach and selection, mathematical aspect unevenReview Date: 2005-08-17
Overall, I say, it's a good, although overrated, book. Read it, get what you can out of it and don't fret about the rest: the book is really a collection of articles, apparently written for different purposes, at different times, and for different publications; the quality of writing varies from section to section, although the overall structure and topicality are unquestionably very good. The book has an extensive and diverse bibliography along with a rather mediocre (close to names-only) index. Well, no book is perfect, including this one: overall it's solid four stars -- recommended.
Informative and engagingReview Date: 2004-11-09
This book is best read by students thinking about choosing mathematics as a career, or even just as a field of study. Although, any layperson will come off with a greater appreciation of what mathematics is, and what mathematicians do.
Philosophy, History and Myths of MathematicsReview Date: 2003-11-21
1981 Houghton Mifflin Company, Boston
Is all of pure mathematics a meaningless game? What are the contradictions that upset the very foundations of mathematics? If a can of tuna cost $1.05 how much does two cans of tuna cost (Pg. 71)? If you think you know the answer, don't be so sure. How old are the oldest mathematical tables? What is mathematics anyway, and why does it work? Can anyone prove that 1 + 1 = 2?
This is a book about the history and philosophy of mathematics. I'm certainly not a mathematician, and there are parts of the book I will never understand, yet the balance of it made the experience well worth while. The authors presented the material so that it is interesting and (mostly) easily understood. They have a creative way of making a difficult subject exciting. They do this by giving us insights into how mathematicians work and create. They live up to the title making mathematics a human experience by adding fascinating history. Frankly I was shocked when they pointing out how even mathematicians have made questionable assumptions and taken some basic "truths" on faith. They show the beauty of math in the "Aesthetic Component" chapter. Ultimately the question that comes up again and again is the question of whether or not we can really know anything about time and space independent of our own experience to make an adequate foundation for a complete system in mathematics. If you have ever wondered about the world of mathematics and the personalities involved you might consider this book. If you are a mathematics teacher you should read this book. If you are a mathematician you could find it quite unsettling.
It contains eight chapters, each one broken up into many subtitles so if you do get bogged down in the mathematics it isn't for long. There are 440 pages. I'd like to see a much more complete glossary for people like me who need it.

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Love itReview Date: 2008-06-14
If you're looking for another book "like this one", I recommend DEAR JESUS. It's even better than this one and is the same small size for your purse or desk.
Praying God's Word Day by DayReview Date: 2008-02-25
Praying GOD's WORD Day by DAy Review Date: 2008-02-18
Wonderful little devotionalReview Date: 2008-02-13
Get out of that pitReview Date: 2008-02-08
I'm so glad I found an almost new condition copy on Amazon.

Used price: $0.38

Buy this book!Review Date: 2007-02-21
Buy this book for any parent that you know!
Advice From Parents with the Experience to Back it Up!Review Date: 2006-07-28
Everyone Should Have This BookReview Date: 2006-07-09
I am father of Six truly believe if everyone followed with the advice in this book we would have less problems in our homes and society.
Devin Willis
This book is great for all types of relationships and is ve ry inspriing.Review Date: 2006-07-06
Great Book! Great Seminar!Review Date: 2006-11-07

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hope this wont ruin the suprise. I wont tell you the ending!Review Date: 2006-02-12
Enter ShampooReview Date: 2006-01-06
That's the way it is with the entrance of one of Rumiko Takahashi's most popular characters, the won't-take-no-for-an-answer Amazon Shampoo. The third volume of "Ranma 1/2" has Ranma and Akane reaching a new level of interest in each other.... only to have Shampoo shatter it.
The day dawns for the martial-arts skating competition, and Ranma is more determined than ever to beat womanizing Mikado Sanzenin (who gave him his first kiss in the previous volume). But Ranma is given a savage beating that almost kills him -- and soon Ryoga/P-chan/Charlotte has entered the rink, determined to beat the figure skaters as well.
No sooner have Ranma and Akane gotten off the rink than a new problem arises: A Chinese girl batters through a wall, announcing "Ranma, I kill!" She's Shampoo, a Chinese Amazon whom Ranma defeated in one-on-one combat in China. Now Shampoo won't be satisfied until (female) Ranma is dead.
But when she encounters Ranma in his male form, and he accidently defeats her, Shampoo falls in love with him. Now Akane is seething with jealousy, and Ranma is trying to evade a new fiancee who wants him as a guy -- and wants him dead as a girl. Even worse, Shampoo's devotion to her new "groom" extends to giving Akane selective amnesia -- she remembers everything except Ranma.
Before this volume of "Ranma 1/2," the romantic problems were pretty straightforward, and the only rival was a guy who is too shy to say how he feels. But with the arrival of Shampoo, the tangled web of love starts to form -- and poor Ranma is stuck right in the middle of it.
There's more romance than martial-arts in this volume, despite the long-awaited skating match. Poor Ranma is being pursued romantically by a womanizing skater and a deranged Amazon, and it's rapidly becoming a lot more than his limited skills can handle. And only Ranma could pull off a little frilly skating dress.
Romantics will get a few thrills in this volume: Ranma threatens Mikado for saying that he'll kiss Akane, and later vows that he will make sure Akane remembers him. And when Akane takes her jealous frustrations about Ranma out on a straw dummy, she remembers his threat, and them gently hugs the dummy.
Romantic problems get more intense in the third volume of "Ranma 1/2," with the arrival of Shampoo, Fiancee No. 2. And things only get more complex later on....
Unexpected Delight! :)Review Date: 2004-12-02
One of the best volumes of one of the best manga series, ever.Review Date: 2005-10-04
Rumiko Takahashi, arguably one of the best and most creative writers of manga in history, presents us with the longest-running series of her impressive resume - the story of a teenaged martial arts master, Ranma Saotome, and his irresponsible trainer and father, Genma. Genma takes him to Jusenkyo, a collection of hot springs in China. If only Genma had known how to read Chinese, he would have known that the springs afflict those who fall into them with evil and seemingly irreversible curses - as Ranma and Genma unwittingly duel it out atop bamboo poles high over the springs, Ranma kicks his father into "The Spring of Drowned Giant Panda" ... surprise, out jumps a Giant Panda, ready to resume fighting. Bewildered, Ranma is hit by the panda into "The Spring of Drowned Young Girl", and meets the surface with the curse that haunts his life - you see, once Genma and Ranma make contact with cold water, Genma becomes a panda, and Ranma becomes a female version of himself. Not to completely worry though, because hot water will bring them back to normal every time. But that's only the beginning of the story. Genma trained with a man called Soun Tendo, the father of three teenage girls - Genma and Soun agreed to marry Ranma with one of his girls. The money-grabbing Nabiki and the impossibly-kind Kasumi, the elder sisters, elect the unwilling boy-hating Akane to become fiancees with this "hentai otoko", and this is the rocky start to the relationship that the series revolves around.
Having already read the entire Ranma 1/2 series, I can honestly say that the third book (fourth in Japan, somehow) was one of the best. It begins with the continuation of the ice-skating competition, with not only one, but TWO of the cutest scenes you'll ever see, plus a great appearance by Ryoga, who is lovestruck with Akane. It's after the competition ends that we're introduced to the sexy Chinese Amazon warrior girl, Shampoo. Female Ranma defeated Shampoo in a tournament of sorts while he was back in China. That's wonderful and all, but the only problem is that Shampoo gives "The Kiss of Death" to all females who defeat her - it's the vow that she'll hunt them down and kill them, whatever it takes. Well, she's followed Ranma into Japan, and now he's on the run again. Just one thing - she has never seen the male-version Ranma. He ends up defeating her as well. Expecting the worst, the terrified Ranma is pushed into another "Kiss of Death", but, somehow, this one is a bit different: Shampoo kisses him on the lips, and means it. The other half of Shampoo's vows are that if a male defeats her, she vows to marry him. And with that, Shampoo is trying to kill one half of Ranma, while trying desperately to seduce the other half. The irony here is obvious and hilarious, and it's situations like these that Rumiko Takahashi has the ability to work with flawlessly.
As you can imagine, Akane (although she won't admit it) is quite jealous and annoyed by Shampoo's advances towards her fiancee - and although Ranma and Akane would rather die than admit any sort of more-than-platonic feelings for each other, we can start to see the sweet silhouette of some sort of attraction between them when Akane meets her first rival suitor for Ranma. Akane, being the violent tomboy, picks a fight with Shampoo. Ranma realizes that Akane is no match for Shampoo, so he comes to her rescue to find her lying on the ground - she wakes up with part of her memory gone - the part of her memory that has anything to do with Ranma, that is. Of course it's Shampoo's wily tricks that did this to her, and Ranma is determined to find the '911' formula shampoo that will bring her memory back. He ends up successful in bringing Akane's memory back, and all is well for everyone. Well, except for Shampoo. It's then that she discovers the shocking secret that Ranma keeps, and is devastated. She leaves (presumably for China) with tears in her eyes ... but distance makes the heart grow fonder, as they say.
If you're as in love with this series as I am, you must read on, it's definitely worth it. The beginning is all about introducing main characters and building the foundations of their relationship with everyone else, but as we progress through the story, the relationships start to develop and Rumiko Takahashi can leave us all with endearing smiles on our faces at this very sweet, hilarious, and exciting action-packed romantic-comedy.
Enter ShampooReview Date: 2005-10-26
That's the way it is with the entrance of one of Rumiko Takahashi's most popular characters, the won't-take-no-for-an-answer Amazon Shampoo. The third volume of "Ranma 1/2" has Ranma and Akane reaching a new level of interest in each other.... only to have Shampoo shatter it.
The day dawns for the martial-arts skating competition, and Ranma is more determined than ever to beat womanizing Mikado Sanzenin (who gave him his first kiss in the previous volume). But Ranma is given a savage beating that almost kills him -- and soon Ryoga/P-chan/Charlotte has entered the rink, determined to beat the figure skaters as well.
No sooner have Ranma and Akane gotten off the rink than a new problem arises: A Chinese girl batters through a wall, announcing "Ranma, I kill!" She's Shampoo, a Chinese Amazon whom Ranma defeated in one-on-one combat in China. Now Shampoo won't be satisfied until (female) Ranma is dead.
But when she encounters Ranma in his male form, and he accidently defeats her, Shampoo falls in love with him. Now Akane is seething with jealousy, and Ranma is trying to evade a new fiancee who wants him as a guy -- and wants him dead as a girl. Even worse, Shampoo's devotion to her new "groom" extends to giving Akane selective amnesia -- she remembers everything except Ranma.
Before this volume of "Ranma 1/2," the romantic problems were pretty straightforward, and the only rival was a guy who is too shy to say how he feels. But with the arrival of Shampoo, the tangled web of love starts to form -- and poor Ranma is stuck right in the middle of it.
There's more romance than martial-arts in this volume, despite the long-awaited skating match. Poor Ranma is being pursued romantically by a womanizing skater and a deranged Amazon, and it's rapidly becoming a lot more than his limited skills can handle. And only Ranma could pull off a little frilly skating dress.
Romantics will get a few thrills in this volume: Ranma threatens Mikado for saying that he'll kiss Akane, and later vows that he will make sure Akane remembers him. And when Akane takes her jealous frustrations about Ranma out on a straw dummy, she remembers his threat, and them gently hugs the dummy.
Romantic problems get more intense in the third volume of "Ranma 1/2," with the arrival of Shampoo, Fiancee No. 2. And things only get more complex later on....

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Great listening for the carReview Date: 2008-06-25
For those small-towners at heartReview Date: 2008-05-18
A book that gets the family togetherReview Date: 2008-01-12
I went out and bought the book and the same day my 3rd grader picked it up and did not put it down until he completed reading all 200+ pages.
Today we will be making an Appledoll instead of watching tv or playing video games.
The Seven Wonders of Sassafras Springs Review Date: 2007-09-27
Stop and smell the roses...Review Date: 2007-01-10

Great listening for the carReview Date: 2008-06-25
For those small-towners at heartReview Date: 2008-05-18
A book that gets the family togetherReview Date: 2008-01-12
I went out and bought the book and the same day my 3rd grader picked it up and did not put it down until he completed reading all 200+ pages.
Today we will be making an Appledoll instead of watching tv or playing video games.
The Seven Wonders of Sassafras Springs Review Date: 2007-09-27
Stop and smell the roses...Review Date: 2007-01-10

Things we need to hearReview Date: 2008-06-14
Wonderful Book!Review Date: 2008-05-06
Tramp for the Lord by Corrie ten BoomReview Date: 2007-03-13
A true foot soldier for the LordReview Date: 2007-08-07
Corrie surrenders to God's Will for her life to take the Gospel and her story to the entire world. Because of her humbleness, she is able to connect to people from all walks of life, from royalty to prisoners. She was especially able to connect with prisoners who were hopeless because of her own experience of being locked up.
It was easy for her to minister to the victims of WWII, but Corrie resisted going back to Germany, the land that she dreaded. But she obeys and goes to Germany where she meets one of her former prison guards, one of the cruelest, walking up to her after a meeting. A chill grips her heart and bitterness wells up when he asks for her forgiveness. Leaning on the power of the Holy Spirit, she was able to forgive her enemy and found God's love overflowing.
Each chapter is a story and devotional about a situation Corrie encounters. My favorite one is, "I'll Go Where You Want Me to Go, Dear Lord... but Not Up Ten Flights of Stairs."
Joy. "Pure" joy.Review Date: 2006-12-10
"A great ocean separated me from my homeland. I had no money. Nobody wanted to hear my lectures. All I had was an inner word from God that He was guiding me. Was it enough? All I could do was press on--and on--and on--for His Name's sake. Before going to sleep I opened my Bible, my constant companion. My eyes fell on a verse from the Psalms, "The Lord taketh pleasure...in those that hope in His mercy" (147:11). It was a thin web--a tiny filament--stretching from heaven to my little room on 190th Street in New York. I fell asleep holding on to it with all my strength."
Oh, what a joy to learn that God is for us and not against us! I highly recommend this book.
Related Subjects: George Gregory Griffith Grant Gray Grey Green Greene Gaines Gilbert Gallagher Gibson Garcia Gordon Goldsmith
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That's one reason why Noel Tichy and Warren Bennis wrote Judgment: How Winning Leaders Make Great Calls. The other belief is that the study and literature of judgment don't offer much helpful guidance for business leaders.
In thirteen chapters, the authors set out to remedy the lack. They come to the task with two important qualifications. Both are students of the subject and they offer us a blend of research from a variety of disciplines. Both have spent a lot of time "hanging out" with leaders and they bring us the stories of what they've seen.
The first chapter, Judgment and Leadership drives their stakes firmly into the ground. They tell us that making judgment calls is the essential job of a leader.
They also set long term success as the sole measure of good judgment. This is a bit of a problem because several of their examples have only recently gone through their decision process. Jeff Immelt's judgments may be great, for example, but it's too soon to tell if they meet the test of long term success.
This is also the chapter where the authors identify execution as part of the decision process. Most other writers on business decision making take us only up to the point of decision and leave execution as if were foreordained by a good decision.
Other writers see decision making as the work of the leader and execution as the work of his or her subordinates. Making follow-up and follow-through a part of the judgment process makes this book truly valuable.
Because they see the process as including execution and adaptation they avoid the overly rational, straight-line models of other writers. This gives us an understanding of judgment more likely to work in the real world.
The second chapter, Framework for Leadership Judgment, defines judgment as a process, not an event. The process involves recognizing the need for a decision, "naming and framing" the call, and execution and adjustment.
The authors also define the three critical domains where a leader will make decisions. They are people, strategy, and crisis. Effective judgments in people often prevent poor strategy judgments and the need for crisis judgments.
Having a Storyline is a chapter about what the authors call "Teachable Points of View," inevitably shortened to TPOV. We're told to imagine the better future and develop compelling and practical storylines to help others understand the issues and decision.
Chapter 4 is about how a leader must have Character and Courage. That means having clear standards and the strength to maintain those standards in the face of pressure and the challenge of obstacles. They tell us that "Character without courage is meaningless. Courage without good character is dangerous."
With a clear idea of the process and the importance of storylines and character, the authors are ready to start devoting chapters to judgment calls in the three domains. They start with People Judgment Calls because they see them as the platform for good strategic and crisis judgments.
Selecting a CEO is the most important judgment call and we're told that hiring from outside signals a failed process. There are plenty of good and bad examples of CEO Succession processes.
A lot of time is spent on the GE succession processes for both Jack Welch and Jeff Immelt. The authors point out that at GE there are lots of people doing lots of assessments which helps make succession effective throughout the organization. They also note that the board is only involved in the succession process for CEO, adding another level of assessment that includes outsiders.
Chapter 7 is devoted to Strategy Judgments. Strategy judgments constantly evolve and should be made by the CEO, not some corporate planning staff. The authors make a key point that's often overlooked, that the best strategic judgments are a mix of logic and feel, of left brain and right brain.
If you ever wondered where Noel Tichy has spent most of his time, all the references to GE in this book will give you the answer. Chapter 8 is entirely devoted to Jeff Immelt's Strategy Judgments at GE.
There are three key insights in Chapter 9, Crisis Judgments. Bad judgments in people or strategy are a common cause of crises. Leaders need to take personal responsibility for handling crises. And, a common mistake is to lose sight of your overall mission. Once a crisis happens, teamwork and focus make the difference.
Bennis and Tichy suggest that we see Crisis as a Leadership Development Opportunity in chapter 10. The basic points they make in this chapter are good ones. You should prepare in advance for crises because when they happen it's too late for thoughtful decision-making. And the crisis can provide you with a wonderful opportunity to use meeting the challenge as a form of leadership development.
This chapter also illustrates a weakness in the book. The authors were involved in many of the processes they describe. That's good. It gives them first hand experience.
The problem is that it leads them to write about situations that simply haven't played out enough to meet their test for long term success. Jeff Immelt's strategic judgments are one example. Another is Circuit City which gets lots of ink in this chapter.
Circuit City also illustrates the willingness of the authors to take what client top management tells them at face value. How else to describe the way they deal with Circuit City's layoffs of their top sales staff in the stores to replace them with less expensive (and less knowledgeable) people.
The authors tell us "The judgment to make cuts was good. The PR was not so good." In reality more than the PR was not so good.
The layoffs were ham-handed at best. They removed knowledgeable sales staff from the stores, resulting in far lower add-on business.
The way things were handled was also completely at odds with the CEO's TPOV that "what is good for associates is also what helps customers." In fact, Circuit City fired the very associates who could help customers the most and replaced them with low-wage "tag readers."
Chapter 11 builds on the Knowledge Creation theme. There are three key points. Leaders should critique their own performance. Knowledge creation for all levels should be an explicit goal. And frontline employees are the new knowledge workers. The authors identify four kinds of knowledge that leaders need to make effective judgments: self-knowledge, social network knowledge, organizational knowledge, and contextual knowledge.
Then we come to chapter 12 which is the story of the New York City Leadership Academy. On the one hand, this is a good, comprehensive case that is well rendered. But it's also a very different leadership situation for everything else in the book. A comprehensive business case would have been better. So would eliminating this chapter entirely.
After a short (2 page) Conclusion, the book is filled out with a Handbook for Leadership Judgment. It covers the same ground as the main book, but with lots of questions and charts. It's a good addition because it gives you a way to consolidate personal lessons.
This is a superbly-written business book by two experts in the field who share both research and excellent teaching stories. Their core insight (that execution is part of judgment) is powerful and different from other business authors. Their simple process will be usable by all business leaders.
If you are in business and make decisions, you should read this book.
Here's a quick summary of my thoughts.
How this book is different:
The authors write about a process of judgment that includes preparation (including naming and framing the issue), the decision, and execution and adaptation. This is virtually unique among writers on business judgment, most of whom treat decision as something the leader does and execution as something followers do.
This process is much more real world than I've seen elsewhere. Unlike overly rational models, it stresses the need for both logic and "feel." Unlike straight-line, one-time-through models it includes adaptation and re-do loops.
This is a comprehensive approach. The authors see the process in time as one dimension of judgment. Others are domains (people, strategy, and crisis), and constituencies. They also say that a leader needs four kinds of knowledge to be effective: self-knowledge, social network knowledge, organizational knowledge, and contextual knowledge.
Strengths:
A simple, yet sophisticated and easy to understand and implement process for making judgment calls. It identifies long term success as the sole measure of good judgment. You can use this process in any kind of organization.
Excellent writing that combines research from a number of fields with good storytelling. The stories are long enough to make several points. They include stories where things didn't work right the first time.
A "Handbook for Leadership Judgment" that follows the main book and gives you a way to apply the insights in your own situation.
There are excellent descriptions of workshop and learning processes that you can take and modify to suit.
Warnings:
The authors write mostly about organizations that they've been involved with and that leads to two problems. They include judgments that haven't met their own test of long term success. And, they've often drunk their own Kool-Aid and present things as seen from the executive suite and not from either the front line or the outside.
There's a lot of GE here because Tichy's been involved with GE since the 60s. Sometimes that means he settles for an easy to find GE example instead of digging out a better example from elsewhere.
There's no discussion of how a CEO gets information or sorts wheat from chaff. Those are important parts of decision making.
This book, like too many others, is written as if the reader is a big company CEO. While the points are all good, the perspective means you will have to do some adapting.
Bottom Line:
This is a must-read for business leaders.