Bonds Books
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I agree with other reviewers but...Review Date: 2008-03-20
Beautiful bookReview Date: 2008-02-17
Great bookReview Date: 2007-08-14
Definitely worth it!Review Date: 2007-02-12
Beautiful Collection of James Bond Movie PostersReview Date: 2006-12-01

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The Golden Bridge: A guide to assistance dogs for children challenged by autism or other developmental disabilities Review Date: 2008-06-25
Inspiration for Families with Children with Developmental ChallengesReview Date: 2008-03-16
The Golden Bridge: A Guide to Assistance Dogs for Children Challenged by Autism...Review Date: 2008-01-22
Great information and very moving stories.Review Date: 2007-07-15
Excellent ResourceReview Date: 2007-05-15

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Hasn't Let Me Down Yet!Review Date: 2005-09-20
As others have said, the wit and stories behind the recipes makes me read through it even when I'm not looking to cook. It also inspired me to start my own cooking club with a groupd of my friends. We've had some wonderful times together, though I must admit, out own cooking prowess has never reached the heights of these ladies. Very highly recommended!
recipes don't fail to pleaseReview Date: 2006-07-29
Adds pizzazz to midwestern menus!Review Date: 2002-10-01
Oh to be the SEVENTH girl!Review Date: 2002-09-27
As a seasoned NYC home chef, the hardest thing to do is to come up with a recipe that involves little space, little equipment and little time. These six girls not only engage you with their wonderfully witty writing, but have simplified the difficult task of apartment-sized cooking so that anyone can do it and have excellent results.
Plus the wonderful photos of the food and of the girls cooking, shopping and dining really does make you feel invited. And the graphic design gets great marks for being as chic as they are!
I wouldn't be surprised if a lot of little cooking clubs don't start up because of it! [Word has it that they might be doing another book? Cross your fingers on that bit of gossip!]
PS: this would make a great housewarming or hostess gift!
To Meet, To Talk, and To Eat ...Life Is GoodReview Date: 2003-07-21
The layout of the book starts with a recap of how the club came into existence. The troubles they face living in NY, tiny kitchens and lugging groceries, was interesting to someone like myself who never is without her car. I particularly enjoyed the emails between the women showing how they came up with the monthly theme. It really shows the personalities of the members. The pictures show off the food deliciously.
We can only hope that they will continue to include the rest of us in their club! I highly recommend you try to gather a group of 6-8 and try this yourself. My favorite recipe is the bread salad. I get lots of compliments every time I make it.

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Building Emotional Bonds to Retain Your CustomersReview Date: 2008-01-05
The authors suggest that you should not only ensure that your employees have the requisite people skills through careful hiring and training, but you should also foster a working environment that is conducive to performing the necessary emotional work. And they explain how.
Notable among the authors' advice is that while complaints may seem annoying, they should in many cases be considered attempts by your customers to continue doing business with your firm. Customers who do not care enough to complain will simply leave and may spread bad word-of-mouth instead. So rather than setting complaint reduction targets or brushing aside complaints, you should encourage customers to voice their concerns, and train your employees to handle complaints effectively. For example, since your customers are likely to feel emotional to some degree when making complaints, your employees should be trained to respond first with emotional words that express empathy, before handling the practical details of the complaint. Moreover, your employees should be taught to assume responsibility for educating your customers sufficiently to ensure that they are able to derive full satisfaction from the products and services you offer.
Personal interactions are what put a human face on your business. They are crucial in building the emotional bonds you want to cultivate among your customers, in order to retain their long-term loyalty. This is undeniable. Yet so many firms still squander their opportunities to build loyalty through superior customer service. One can only assume that their managers have not yet read this book.
Paul Francis Musgrave, author of Indispensable Marketing Strategies - How to Outwit Your Competition, Attract and Retain Customers, and Multiply Your Profits - Marketing Strategy Secrets for Profitable Small Business Management
perfectReview Date: 2003-01-23
Highly Recommended!Review Date: 2001-03-20
Making Sense Out of Emotional Intelligence for BusinessesReview Date: 2000-09-07
Their point is simple and profound. "Both staff and customers tend to stay with organizations that enable them to experience positive, meaningful, and personally important feelings, even if the organizations cannot always provide everything they want or solve all their problems." Few will disagree. The conclusion builds on the work of Jeffrey Pfeffer in The Human Equation.
There are many important consequences to that observation. First, it costs a lot of money to get customers. It's much more profitable to keep the ones you have than to get new ones (see The Loyalty Effect). Second, if you can deal with the same customers and employees, the results usually are better. Third, with lower staff turnover, costs of hiring and training are lower . . . and operating costs are lower, too. Fourth, bonding can be created among customers and employees that will allow them to derive more value from being involved with the company. Fifth, these improvements are critical in many industries. Most people shift from one supplier to another because dissatisfaction with service, not price or produce offerings. (See The Customer-Driven Company). Sixth, in this stock-market-driven economy, the economic advantages will translate into a higher stock price which can be used to add more and lower-cost resources for the company.
Basically, improving emotional value can be the start of creating a virtuous cycle of self-reinforcing improvement for an enterprise.
I would be remiss if I did not point out that those who emphasize the importance of values and corporate culture are dealing with some facets of emotional value. What is brilliant about this work is that it transcends this earlier excellent work to take it to a higher plane. You can have great values and a wonderful corporate culture, and still have an emotionally damaging work environment for many of your people and customers.
The authors identify five key elements for making this virtuous cycle a reality:
(1) Build an Emotion-Friendly Service Culture
(2) Choose to Develop Emotional Competence
(3) Maximize Customer Experience (see The Experience Economy -- "positive, emotional, and memorable impact") and Empathy
(4) View Complaints as Emotional Opportunities
(5) Use Emotional Communications to Increase Customer Loyalty
As you can tell from my references to many other works, this book builds on excellent studies done by others. Yet, the synthesis here is new and improved. Essentially the book is "a call for civility, empathy, and authenticity in dealing with customers." That goes well beyond the familiar concept of "The customer is always right." That concept usually is applied to mean that the employee who works with the customer must be downtrodden and suffer. Burnout is a major problem among frontline service employees, as a result.
Ms. Barlow and Ms. Maul see beyond that current stalemate. They realize that the interaction between company and customer can be uplifting for both. Mother Teresa drew great pleasure from helping poor people die with dignity. Doing our work with civility, empathy, and authenticity can add a similar sense of worth to our labors, as well as providing a wonderful, emotionally-rewarding experience for customers.
I especially liked the call to action: "It is the service providers' responsibility to manage the emotions in service exhanges." How many CEOs, executives, and managers are thinking about that? Wow! Before you leave that point, consider that 80 percent of all U.S. jobs are expected to soon be service jobs.
The appendices and notes are unusually good in this book. Be sure to take time to review them.
The primary weakness of the book is that the sections that allow you to assess where your company or organization is today could be more detailed and specific.
When you have finished the book, take some time to imagine the ideal emotional exchanges that could be occurring in your business and organization every day. Then start to design them and teach others how to make them easy, authentic, memorable, and enjoyable to provide. Have a ball!
A powerful eye-openerReview Date: 2000-08-24
I particularly enjoyed the debate "emotional labour" vs. "emotional competence". It is a real live debate in many service organizations with management trying to control the customer experience by stipulating that service-providers should be able to smile pleasantly (i.e. grin and bear) through all customer encounters. And yet grin & bear by the rulebook is often not what the customer wants, but rather genuine empathy and emotional competence on behalf of the service provider. It takes much more than "grin and bear" and "the customer is always right" rhetoric to satisfy today's eclectic customer.
"Emotional Value" has reminded me of personal examples where service providers have competently turned my dissatisfaction, anger or frustration into a positive feeling of gratitude. And in doing so they have won me over as a loyal customer. However creating loyal customers by adding emotional value cannot be left to chance. Here the book proves to be a gold mine of practical applications and exercises that can be used to develop emotional awareness and competencies throughout the organization.
Thus the book is a valuable blend of inspiring concepts and very practical techniques. I have recommended the book to several friends and colleagues.

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A Great Read!Review Date: 2006-06-15
Just What I Said should be just what you read.....Review Date: 2005-10-07
Many of her columns are both timeless and timely. For instance, those wondering about the economic impact of Hurricane Katrina should read her column from Sep 16, 1999 on Pg. 40 titled, "Hurricane Sweeps Coast; Nonsense Sure to Follow." For those seeking a greater understanding of oil's economic impact, including why higher oil prices are really not like a tax, read her column on Pg. 80 and her chapter beginning on Pg. 201 titled, "Oil Things to Oil People."
Couple her plain speaking, common sense and didactic writing approach with her access to and relationships with many of the finest minds in economics and finance and the result is a very educational read for the economics student to the finance professional. She is the rare writer who is capable of explaining the complicated in a simple, interesting and often entertaining way.
A Modern Emily Dickenson in the World of FinanceReview Date: 2005-10-26
Every now and then you read a book like this that makes you want to stand up and cheer, and tell all your friends that this is the real McCoy, that Emerson or Emily Dickinson or Samuel Johnson is alive. That's the feeling I have while reading "Just What I Said" again. To see what I mean, consider this. The middle-of-the-road, mediocre, eponymous tennis player and economist Robert Samuelson says in a sap-filled sendup to his kids: "You've got to care more about the election, because it goes to the heart of who we are as a nation. The greatness of the United States is not McDonald's or Microsoft. It's our basic beliefs how how we should govern ourselves."
From long experience reading her columns I shudder when she quotes someone like this, especially the fake Dr. and poseur at the head of the Fed. She never lets them off easy and writes, " The greatness of the US, Mr. Samuelson is precisely
McDonald's and Microsoft. They are the product of how we govern ourselves They are symbols of liberty and democracy. If you tell that to your kids, they actually might come around. These companies identify a consumer need, conceive a product or service to satisfy it, and compete with other producers to deliver the best qualtiy at the lowest price."
My goodness, she sounds like ... one of my favorite personages.
The book is replete with poetic and poignant ways of looking at such important things as the yield curve, the Fed influence, the doomsdayist take on the stock market, first principles of economics, bureaucratic snafus in business and government and homely analogies of the kind that you'd expect a sagacious
all-knowing columnist to make. Some of my favorites in this regard are the lessons she learns from birds at her bird feeder about crowding and mobbing, the chapter that could have been entitled "I, Mop" about the nitty-gritty of what a mop
should do, the unhelpful help desks of the technology firms (never sell her a bad product if you dont want to be pantsed in front of the most knowing audience in the world).
One of my favorite examples of her insights is her use of the word McMuffin to hold up to ridicule "Dr." Greenspan's attempt to make Congress think he's much smarter than they are by trotting out one new indicator after another that one of his boys has developed and or researched for him recently.
The list of the great things she illuminates and the insights that you can get from this book is endless. Its a masterpiece that belongs in everyone's library. I have bought dozens of copies for my friends, and plan to buy more.
Not a bomb!Review Date: 2005-10-30
The way the book is laid out...by topic, chronologically...makes it a good reference to keep at hand when some topic comes up or just to read...if only one article.
It is particularly impressive to reread these articles years later and find they still make sense, a major accomplishment.
Think of it as economics without all those troublesome graphs.
Just What I Said - Two Thumbs UpReview Date: 2007-07-18

Technically sweet.Review Date: 2008-04-21
The Los Alamos Primer: prime!Review Date: 2007-01-11
Excellent!Review Date: 2003-04-09
10 STARS! Essential readingReview Date: 2001-09-25
This book is a must-read. Simple, concise, straightforward technically. You gotta read it, 'nuff said.
Great book on the physics of the bombReview Date: 2004-01-15
In this book you will learn to calculate the energy of an atomic bomb after already 5 pages using only one simple physical law (no, not Einstein!). When you are halfway in the book, you will understand the calculations of the critical mass.
However to fully appreciate the book, you need to have a basic understanding of mathematics and physics. (it would be nice if you know what a differential equation is.)
The book also contains several funny anekdotes which make it a truly astonishing reading.

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warm and motivatingReview Date: 2001-03-09
sacred bondsReview Date: 2000-09-26
CaptivatingReview Date: 2000-09-20
Response to Gloria Allibaruho' ReviewReview Date: 2000-04-06
I just read your review of the book, Sacred Bond: Black Men and Their Mothers. You said in your review. "All of the mothers are acquainted with life as a journey rather than a destination." I think that is a very profound statement - your focus on "journey" implies a continuous activity as opposed to "destination" which is a fixed point in time. Too often, whether we set the stage or someone else does, we focus on a fixed point in our lives, the time when the journey is completed. We forget to celebrate the activities that brought us to our goal. This celebration serves to strengthen us and provides inspiration for the next day. That is why some goals are never reached - the preparations for the journey are not made and then we loose sight of our destination. Metaphorically, it is like taking a hike in a dense forest and forgetting to bring a map or compass.
I have a notebook of quotations that give me inspiration and I have just included your quotation in the book. Thanks for your words of wisdom.
Sincerely,
Susan Lightfeather lightfeather@exotrope.net
Wonderful!Review Date: 2000-01-20

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LA CREME DE LA CREME OF 007 BOOKSReview Date: 2008-06-12
Well, the JAMES BOND ENCYCLOPEDIA certainly doesn't dissappoint, hundreds of terrific pictures organized by category (movie, vehicles, girls, villains, etc.) include even the most oscure of entries. While a dream come true for aficionados, it's definetly bound to please casual Bond fans also (and who isn't ?)
Excellent Bond Review Date: 2008-01-09
good information/ hard layoutReview Date: 2008-02-15
It is full of information with plenty of accompanying pictures, and is divided up by subjects (i.e. Bond Villians, Bond Women, Weapons, Equipment etc.). For myself, since that is also part of the Bond world, I wish it had had a section on Bond bloopers (deliberate or otherwise) which occur in the films.
I did notice that occasionally the pictures did not match the captions listed for them (in "The Movies" chapter especially) in that a photograph would be shown, but the caption did not relate to the designated picture.
Also, in the sidebar section of that chapter where different persons connected with the production side of the movies would be listed along with their professional biographies, sometimes the print was hard to read bacause of the background color it was placed on.
Overall, I would recommend this book.
A must for the Bond fanReview Date: 2008-01-24
A pleasure to read.
A COOL BLAST OF BOND Review Date: 2008-04-14
I've read a lot of books from DK on popular films and while they are always very well done, they sometimes can be a bit light on material. No so with this book. This book contains over 300 pages filled with information that will test even the most knowledgeable of Bond fans. It is bountifully illustrated with over 2000 photographs and images and traces the Bond history right up to the most recent film, Casino Royale.
As the title suggests it is an encyclopedia but rather than just list its hundreds of entries in alphabetical order it lists them alphabetically by subject. The subjects include: The Bond Style, The Role of Bond, Bond Villains, Bond Women, Supporting Cast, Vehicles, Weapons & Equipment, and the Movies. A comprehensive index finishes things off.
The role of Bond covers the six actors who have portrayed Bond with two pages of biographical information on each actor and a list of the Bond films they starred in. Next up is the section on Bond Villains. This section covers Bond villains from the criminal masterminds Blofeld, Hugo Drax, and Goldfinger; crime lords like Frank Sanchez; muscled thugs Jaws, Odd Job, Mr. Kil, and Tee Hee; and dangerous females May Day, Elekta King, and Bambi & Thumper. The encyclopedia gives the film(s) they appeared in, their current status, characteristics, the actor who portrayed them, and a synopsis of their roles in the films.
No book on Bond would be complete without looking at the dozens of Bond Women played by some of the most beautiful actresses in the world: Terri Hatcher, Ursula Andress, Lana Wood, Eva Green, and Halle Berry. The section on supporting cast members covers all the other major and minor characters in the Bond films from Q to Miss Moneypenny. Each Aston Martin that Bond drove is featured in the section on vehicles along with some of the more extraordinary vehicles like the Bath-O-Sub from Diamonds are Forever and the Dragon Tank from Dr. No. And of course all of Bonds secret weapons and gadgets are detailed in the Weapons section.
The last fifty pages or so of the book covers each bond film in chronological order with a listing of cast and crew credits but rather than provide a synopsis of films you've probably seen numerous times the book instead provides anecdotes on the making of the films with all manner of interesting production notes.
This is a book that is perfect for the die-hard or casual James Bond fan.

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Bond. James, Bond.Review Date: 2006-11-22
The three greatest 007 novels in one volume!Review Date: 2002-04-06
From Russia, With Love is about a Soviet conspiracy involving a code machine called the Spektor, a lovely Russian female named Tatiania Romanova, and a professional killer who is affected by the moon. The girl sends for Bond, pledging her love and at the same time luring him into a trap that would seriously damage the Service's image. Great read and the best Cold War thriller out there.
In Doctor No, James Bond is sent to investigate two agents who have disappeared in Jamaica. He soon discovers the clues linking him to Doctor No, a Chinese/German doctor who has an island base in Jamaica, where he disrupts U.S. missile firing. James endures through his toughest physcial test of his career, and some consider Dr. No to be the best 007 novel ever written.
Goldfinger is in my opinion the best 007 novel of all. While investigating a cheat at cards by the name of Auric Goldfinger, James is informed that he is also involved in smuggling Great Britain's gold reserves to India, where the Russians wait for it. As James is captured, he discovers Goldfinger's master plan--to raid Fort Knox itself! With the smartest villian, the toughest henchman, and the most thrilling climax of all the James Bonds, Goldfinger is the by far the best masterpiece ever to come from the desk of Ian Fleming.
This wonderful trilogy is an enthralling epic of the Cold War, and I recommend it to anyone who has either read Ian Fleming before, or is thinking of starting very soon.
Excellent storytellingReview Date: 1999-12-22
Better the the moviesReview Date: 2000-02-09
Great collection...but with a correctionReview Date: 1999-12-29

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Easy to understand for us klutzesReview Date: 2008-01-25
"Body friendly" and practicalReview Date: 2007-12-12
1) The exercises in this book are very "body friendly". If something feels uncomfortable, just continue moving without making the one move that is uncomfortable, and soon the "stuck" spot starts moving. You don't have to hurt before you feel better.
2) I also find the movements give almost instant gratification - how often do you feel better and find relief in a matter of minutes?
3) But maybe the best thing is that you don't need any special clothes or equipment, and for some exercises you don't even have to stop what you are doing to get some relief. You can make small, unobtrusive movements (like when sitting in a meeting) and feel better. Since it is so easy I find myself doing it more often.
4) I have found that undulating in bed for just a few minutes before I get up in the morning starts the day with less stiffness.
I must mention that I am paralyzed from the waist down, so I can only do some of the exercises, but it is amazing to me that small movements can have such a big impact on improving how I feel. A great book.
Moving with easeReview Date: 2008-01-05
Ilona Lord
Hellerwork Practioner
Treatment ToolReview Date: 2007-12-21
Boser's Undulation book is wonderful!!!Review Date: 2007-11-26
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