Budget Books
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Made MY Customer's happy!Review Date: 2003-07-29
A GREAT Reference For Everyone in BusinessReview Date: 2003-07-19
This book teaches you just how to do that. It showed me how to make the most of the assets within my company that I would never have even thought of, or even considered an "asset" per se, to help my work group to make up for the people that we've lost due to layoffs and "rightsizing."
I would never have guessed that some of these simple suggestions and techniques would have such a large impact on my business.
I also really enjoyed Robert's writing style . It's an easy read, and not like other similar books I've read that seem more like a Ph.D. thesis. His book is direct, to the point and I really like that examples and templates are included for all of the work.
This is "not your father's managment book". There are no punches pulled, and I LOVE the stories that he uses to explain his point (the story of Margaret and Mary alone, is worth the price of the book) FUNNY! I can't believe that this actually happened!!
One other thing that really drew me to the book was the part about the New Jersey Devil Consultant. My company has had many consultants in and out of here for over two years, and they never seem to do any good. Now I know why. I'll never look at another "six sigma" consultant or any other, the same way again. I now know how to spot a good consultant who will actually do some good, versus one that is only going to rip us off and will be sure to quiz them on HOW they do their work, not just how much they are going to cost us.
I HIGHLY recommend this book for ANYONE in business. I'm not even convinced that we NEED consultants anymore. Me and my team can do this work ourselves!
Thorough, honest, and well executed...Review Date: 2003-09-08
Bob has a great talent for simplifying the complex, a hard-to-find talent amongst consultants. His proven record and examples are a rare find among business books. Take a look around the business topics here on Amazon.com and you'll find many books written by leaders who eventually stomped their companies and/or their employees into the ground. OR - you'll find books written in theory, but never delivered on in an actual business.
Bob's refreshing book shows his experience, knowledge of the complex balance of employee leadership, intellectual talent, knowledge management, systems, and process management. Being good at any ONE thing may get you to the top... but you need to know how to balance all to keep there. Bob understands this.
This book will save you time and expense. For once, a book with a Return on Investment!
Must Read for Anyone in BusinessReview Date: 2003-08-26

Used price: $0.13

A lifesaver for a single (parent) mom!!!Review Date: 1999-06-22
America's Cheap Sleeps is the Perfect Travel CompanionReview Date: 1999-06-17
This was a great resource for my travels.Review Date: 1999-06-17
Must have for ANYONE!Review Date: 1999-06-28

Used price: $0.01

Budget Foodie FaveReview Date: 2004-05-15
The cool thing is, you can look in the index for categories of food (say, Barbecue or Breakfast), restaurant names, or even better, neighborhoods. That makes it a fun "let's check out this neighborhood" guide also!
A worthy purchase. I've worn mine out!
just what you needReview Date: 2001-04-28
Save Money on Food that Tastes GreatReview Date: 1999-05-04
When in Seattle, Keep This Guide in Your Car!Review Date: 2001-02-08
Although I grew up in Seattle, we've lived about 45 minutes out of town for over 20 years, and it's hard to keep up with the restaruant scene when we return "home" sporadically. We're the kind of people who prefer to avoid fast food joints and chains, and being school teachers, we're always looking for a good deal. On top of that, we're always open for something off the beaten path. This guide has never failed to tip us off to a satisfying dining experience.
We recently attended a performance in West Seattle, and checked out "Cheap Eats" for some family-friendly restaurants in that area, since we had three kids along with us. We had it narrowed down to three possibilities, but the kids decided on a delightful Italian restaurant. Good food, good price, and great atmosphere for all of us.
Fortunately, many of our favorites from the first edtion survived in the new book. One of them is The Sunlight Cafe in the Roosevelt area, where we can always count on a tasteful vegetarian meal.
This guide has two helpful indexes in the back, one for the type of cuisine--whether it be Japanese, Thai, or Italian--and the other for listings by Seattle neighborhoods. The main body of the book has the restaurant reviews listed alphabetically. The reviews do a helpful job of describing the menu, what's good and what's not, the atmosphere, hours, whether or not credit cards and checks are accepted, and if live music is available.
If you're in Seattle, get this one and keep it in the car!

Used price: $0.40

Good solid introcuction to investing with little moneyReview Date: 2001-12-01
Great Book for New Investors with little moneyReview Date: 2000-11-11
Buy The BookReview Date: 2001-02-04
New book takes mystery out of investingReview Date: 2001-01-10


Excellent Book! Every bride-to-be should have a copyReview Date: 2008-06-02
A money saverReview Date: 2008-05-09
A must read for anyone planning a wedding!! Review Date: 2008-05-09
Wedding How ToReview Date: 2008-05-05

Used price: $0.01

Helpful for small businessesReview Date: 2002-09-20
A worthwhile readReview Date: 2004-07-12
any way. It is loaded with marketing ideas and there are enough of them so
that any small business entrepreneur can benefit in some way. There are
lots of examples of people and businesses that have actually done what the
author recommends, and lots of web sites to visit as a follow up. I got
about 6 great ideas out of this book. Two or three would have made it
worthwhile.
Do not order from Elephant BooksReview Date: 2002-10-21

Used price: $16.65

Great book!!!Review Date: 2008-09-19
Soon to be broke DadReview Date: 2008-09-21
Creative Money Saving TipsReview Date: 2008-09-21

Used price: $0.01
Collectible price: $12.99

Filled with great ideasReview Date: 2008-03-04
It would be a very nice book to put in a basket for a bridal shower or to add to a teenage girl's hopechest.
Beware the previous reviewer!Review Date: 2002-03-14
I haven't read the book, so I can't rate it, but I thought those who would be influenced to buy the book based on reading that review should know that the reviewer is not simply "a reader", but someone who may stand to profit if the book sells.
Packed with ideas for every budget and tasteReview Date: 1999-10-19
BTW, I have no connection to these authors - perhaps the authors put my review on their website. I haven't been to the site.

Used price: $14.74

Great GiftReview Date: 2007-06-12
A great gift for women in your lifeReview Date: 2006-12-20
Great Ideas Book + Great ReferenceReview Date: 2007-01-07
And Amazon got this book to me in just a few days on standard shipping-excellent!
Used price: $0.01

Great book -- Too bad it's out of printReview Date: 2001-01-28
ExcellentReview Date: 1999-07-12
I loved this book !Review Date: 1998-12-03
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This book is it!
This book should be called "How to please your customer and save money while doing it."
After reading the first three chapters, I decided to put the material to the test and begin some of the work suggested in the book. The results were nothing short of amazing. Using the pre-made templates, and what I learned on building an effective organization, I was quickly able to make small changes within my organization that had HUGE impacts.
Our customer satisfaction ratings went up by over 25% in a MONTH, and we've saved enough money to hire new people. Not bad for an economy that is suffering so badly, I'd say.
I also like Robert's writing style. It's easy to read, and it is assuring to know that there is a "real person" behind this work, whose faced similar business problems and found a way to overcome them.
I'll also mention that we considering hiring a Six Sigma consultant and narrowly averted the disaster that surely would have followed. Six Sigma sounds like a good way for improving a business UNTIL you read this book. Now that I understand what Six Sigma REALLY is, I won't even consider them in the future or other consultants that can't explain to me what it is that they are going to deliver for my business.
This is my kind of book. Easy to understand, practical to use, and results right away. I highly recommend it.