Organizations Books

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Organizations Books sorted by Average customer review: high to low .

The Nun and the Bureaucrat--How They Found an Unlikely Cure for America's Sick Hospitals

Published in Paperback by CC-M Productions, Inc. (2006-05-01)

Authors: Louis, M. Savary and Clare Crawford-Mason

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A Must for learning how to design quality organizational systems

Helpful Votes: 0 out of 0 total.
Review Date: 2006-12-24

The Nun and the Bureaucrat is so simple, inviting, and fascinating that it is easily read in a sitting. It should be required reading for every university program in Nursing and Management. In fact, every administrator, faculty member, and graduate must in the future know the profound lessons this book so tersely describes. What a delightful way to begin a quality journey into systems thinking and organizational transformation so demanded in American institutions from business, education, government, not-for-profits, NGOs.

Ralph F. Mullin, Ph.D.
Professor of Quality Management
University of Central Missouri

Good application of systems thinking

Helpful Votes: 0 out of 0 total.
Review Date: 2006-11-26

Savary and Crawford-Mason have done an analysis of dramatic improvement in health care delivery in two hospital systems. This book provides insight into the benefits of using systmes thinking for organizational transformation. The authors allow the players--doctors, nurses, aides, administrators--to tell their stories.

Those hospitals challenged to improve patient satisfaction and optimum patient care will find this book inspiring. Those hospitals already doing continuous quality improvement will find interesting supportive examples.

The book is a good illustration of the benefits of total engagement of everyone involved in the process of review and recommendation for continued improvements in all processes.

Dr. Marylouise Fennell, Hospital Board Member

Hope for Our Sick Hospitals

Helpful Votes: 2 out of 2 total.
Review Date: 2006-09-23

Since we have had several personal experiences of almost dying or being infected after a medical procedure, we tuned into the PBS broadcast of the documentary "Good News... How Hospitals Heal Themselves". It was so revealing that we got the book for both personal and business reasons. In our business, ESF, Inc., we frequently deal with hospitals and those in the medical and nursing professions. Both my husband, Dr. Peter J. Esseff, and I feel this book should be read by personnel in every hospital from administrator to janitor. The "Systems Thinking" initiatives put into effect by the hospitals in the two "Good News" health care systems (SSM Health Care, St. Louis, Mo. comprised of 23 hospitals, and the Pittsburgh Regional Health Care Initiative, Pittsburgh, PA, comprised of 40 hospitals) demonstrated how a variety of "hospital diseases" could be treated and eventually eradicated. These initiatives were used initially by Dr. W. Edwards Deming in helping Japan "work smarter, not harder" in improving their auto manufacturing industry. In these two health care systems, statistics are given that demonstrate how the hospitals were able to: focus more on patients' needs; reduce costs, deaths, suffering, infections, duplication of services, waste of time and supplies; avoid deadly mistakes; streamline their bureaucracy; and work as a Team, from the top to the bottom of the chain of employees, by not placing blame for errors committed and empowering their workers to recommend changes to improve the quality of care in the hospitals.

The Savary/Crawford-Mason book takes the reader through the step-by-step process used by the two "good news" health care systems and described what each step in the process achieved. "The Nun and the Bureaucrat" is filled with specific examples of what the problem was and how the hospital solved it, sometimes in creative ways, but more often in logical ways that make us wonder why someone didn't think of that sooner. The positive results achieved through these initiatives are astounding.

What an incredible impact it would be on our entire health care system if these "Systems Thinking" initiatives could be enacted country wide in every medical facility. It gives us hope for curing our sick hospitals. It gives us hope for reducing our ever-increasing health care costs. It gives us hope for raising the standard of health care.

Everyone should read "The Nun and the Bureaucrat--How They Found an Unlikely Cure for America's Sick Hospitals" and pressure their hospital administrators, community, state, and federal officials to apply these "Systems Thinking" initiatives to our health care system nationwide.

School systems should do likewise.

Save your life....and others too....

Helpful Votes: 3 out of 5 total.
Review Date: 2006-09-02

Read this book and give it to your doctor and your hospital administrator and they will learn how to reduce waste, suffering, hospital-acquired infections, costs, errors and improve patient safety and save lives. And additional money or government regulations are not required to begin this improvement plan.

In the book, doctors and nurses explain how they didn't believe systems thinking would improve their hospitals. But to their delight, it did and they are saving lives, making fewer errors and enjoying their work.

I am the co-author of this book and believe the comments from the experts on the back cover of the book say it all.

"If you think that hospital care cannot be significantly improved in quality and cost, you have another think coming. Read this book."
Russell Ackoff, Professor Emeritus, The Wharton School, University of Pennsylvania. Author, Ackoff's Best, Re-creating the Corporation, and Redesigning Society (with Sheldon Roven)

"This book describes the kind of leadership that's essential for making our hospitals safe and patient friendly and at the same time cutting costs by driving out waste. And that is leadership that employs systems thinking to realize an inspiring vision. Read this book to learn how two leaders educated and transformed their hospitals. They show the way that others can and should follow."
Michael Maccoby, MD, Anthropologist, psychoanalyst and consultant on leadership, strategy and organization. Author, The Gamesman; Why Work?: Motivating the New Work Force; and the Productive Narcissist: The Promise and Perils of Visionary Leadership.

"Most of us realize that living and doing daily work requires us to depend on other people and predictable work processes. Taking those understandings into health care and the work of improving it is a complex undertaking. These authors have created an inviting introduction to health care as a system. In the midst of widespread recognition that we must improve our health care, they offer a starting point for creating the changes we need. Their attention to the insightful people making these changes happen allows us to learn from what's working. They have seen what is hard to see at first: health care as a system. Their writing is clear and inviting. In short, this is a welcome addition to the public conversation. Read it, share it and tell your elected officials about what you now understand needs to be encouraged to make health care better."
Paul Batalden, M.D., Professor, Dartmouth Medical School

"If ever there was an idea whose time as has come, this is the idea and this is the time.
Cal Thomas, syndicated columnist

"This book gives me hope that we can make similar improvements at many hospitals around the country."
Kenneth H. Cohn, MD, MBA, Cambridge Management Group. Author: Better Communication for Better Care: Mastering Physician-Administrator Collaboration, and Collaborate for Success: Breakthrough Strategies for Engaging Physicians, Nurses, and Hospital Executives

On Leading Change: A Leader to Leader Guide

Published in Paperback by Jossey-Bass (2002-02-15)

Authors: Frances Hesselbein, Rob Johnston, and The Drucker Foundation

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Leadership

Helpful Votes: 0 out of 0 total.
Review Date: 2008-05-15

If you're in a leadership position, try this book. I found it very helpful when leading my organization through a transitional period; it doesn't happen on its own.

Great collection of articles!

Helpful Votes: 6 out of 6 total.
Review Date: 2003-06-29

This book contains a great collection of articles. I enjoyed it from cover to cover. I highly recommend it!

Dr. Michael Beitler
Author of "Strategic Organizational Change"

One of the best collections I've seen

Helpful Votes: 7 out of 7 total.
Review Date: 2002-04-09

All of the books in this series are excellent. They are a collection of the best of the best--there was not one chapter I didn't want to read. This book focuses on change and how to prepare for it and make the most of it. Considering how quickly things change, this book is an important one.

Leaders on Change

Helpful Votes: 7 out of 7 total.
Review Date: 2002-03-30

I'm a fan of the whole Leader to Leader series. This book presents luminaries such as Peter Drucker, Peter Senge, Rosabeth Moss Kanter, William Bridges, Frances Hesselbein, and Jon Katzenbach. They address in short simple chapters the challenges of leading change. Who could provide you with a better supply of insight and inspiration?

I first read the sample chapters on the Drucker Foundation Web site. Now I'm sharing this book with my friends and children.

Organizational Learning II: Theory, Method, and Practice

Published in Paperback by Prentice Hall (1995-10-14)

Authors: Chris Argyris and David A. Schon

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error in listing in Amazon

Helpful Votes: 0 out of 0 total.
Review Date: 2007-08-15

this is by Chris and Donald Schon, not David and the link for Author should go to Donald who has done great work
Fantastic work - great for all org dev researchers.

Normative and practive-oriented organizational learning

Helpful Votes: 17 out of 18 total.
Review Date: 2003-01-27

The burgeoning literature that has grown up around organizational learning in the past twenty-five years is either uncritical (treats the phrase "learning organization" as a catchword for whatever it is the front-running Japanese or other organizations are doing and whatever the rest of the world needs to do to catch up with them) or distant from practice, skeptical and non-perspective.

In this book, the approach to organizational learning is normative and practice-oriented. The authors are mainly interested in productive organizational learning: how this kind of learning can be generated in real-world organizations and how practitioners can help to foster it.

The theory given in this book is primarily based on two types of learning: single-loop and double-loop. The authors have borrowed the distinction between single and double-loop learning from W. Ross Ashby's "Design for a Brain" (1960).

On case studies of known companies, such as Intel, General Motors, etc., the authors show "primary inhibitory loops" that inhibit organizational learning, and "conditions for error", and how to avoid them. The following list gives the most common "conditions for error" and how to avoid them:

- Vagueness : Specify
- Ambiguity : Clarify
- Untestability : Make testable
- Scattered information : Concert
- Information withheld : Reveal
- Undiscussability : Make discussable
- Uncertainity : Inquire
- Inconsistency/incompatibility: Resolve

In part I, the authors introduce the conceptual framework, both for organizational learning and for the relationship between research and practice. In part II, they introduce and illustrate concepts central to limited learning. Part III presents a brief classroom-based example. Part IV is the review of the recent history of the field of organizational learning.

Despite of the brilliant content, the book which is marked as "Reprinted with corrections August, 1996", which I have (paperback), is awfully printed. It is really the eye-killer. And nevertheless, it has some typos. Please try to find a version which is not "Reprinted with corrections August, 1996".

Definitive: how people politics stop organisational learning

Helpful Votes: 31 out of 36 total.
Review Date: 1997-02-07

This is the definitive book on how people politics preventorganisational learning, especially when a company needs a doubleturnround. That is a change of culture as well as strategy. Some of the early chapters are a bit heavily academic, but the pursuit is worthwhile if you want to understand how many big old western organisations stop working - instead of reinventing themselves - whenever a competitor dramatically changes the rules of the marketplace. The authors seem to imply that what they call double loop learning across every department of an organisation is both so laborious as a change process and requires such extraordinary levels of mutual trust that it might be better to raise an old organisation to the ground, and start from scratch. Their research is full of evidence why the last two decades have seen so much downsized leadership. One question that occurs to me is will their pessimistic conclusions hold true now that companies can use internal media like intranets to turn all employees' thinking around at the same time? If you would like to discuss this or other provocations relating to this work, I would be delighted to help form an interactive book discussion club.

Chris Macrae, editor of Brand Chartering Handbook and MELNET www.brad.ac.uk/branding/ E-mail me at wcbn007@easynet.co.uk

Deep theories on learning in organizations

Helpful Votes: 8 out of 11 total.
Review Date: 2004-08-06

Individuals learn by absorbing new knowledge, finding ways to apply preexisting knowledge and to avoid tactics that fail. Organizational learning is much more complicated than that; it incorporates all of the learning tactics of individuals and includes the interactions of the people in the organization. The interactions are among peers, horizontally across different responsibility levels and longitudinally across time. However, the authors opt to use a fairly simple definition of organizational learning.

"Generically, an organization may be said to learn when it acquires information (knowledge,
understanding, know-how, techniques, or practices) of any kind and by whatever means. "

In this sense, learning can be in either the positive or negative sense, an organization can become either more or less efficient over time. The authors spend a great deal of time covering the concept of an undiscussable. An undiscussable is a topic where everyone knows that it exists, is probably a problem, but for some reason is not talked about. In the worst case, the undiscussables becomes undiscussable, meaning that you cannot even discuss the fact that there are things you don't discuss. There are many reasons for the development of an undiscussable, but the most common is the perception that higher levels only want to hear statements of a certain type.
The authors define two types of organizational learning: single and double loop. A single loop learning situation is one where strategies of action are changed, but there is no change in the underlying theory behind the actions. For example, suppose a company is convinced that hotels are needed in a particular area. If the hotel rooms do not fill up, then the company may try to change the style of the rooms. This is a single feedback loop, where the failure feeds back to cause a change in the implementation. A double loop learning situation is where there is a second feedback loop that can alter the theory behind the strategies. In the case of the hotel rooms example, this would mean that the company questions whether additional hotel rooms were needed.
The authors also define model I and model II learning. Model I learning is the most common, which has a single feedback loop. It is characterized by situations where emotions and confrontation are minimized or disallowed. When difficulties or conflict are present, the general reaction is to suppress the issues as much as possible. The definition of model II learning is:

"Model II couples articulateness and advocacy with an invitation to others to confront the views ands
emotions of self and other. It seeks to alter views in order to base them on the most complete and valid
information possible and to which people involved can become internally committed. "

Model II learning is characterized by double loop learning, where the positions people take are examined in the context of their emotional condition.
The book is occasionally very theoretical, which makes it dense and difficult reading. It is easy to state theories of feedback loops based on emotions, but it is hard to articulate an appropriate way to construct them. Humans have dealt with their emotions for thousands of years, and psychologists are still arguing over the best means by which we should deal with them. Nevertheless, there is much of value in this book, as long as you don't expect it to solve all of the problems your organization has in learning and executing different strategies.

Outgrowing the Ingrown Church

Published in Paperback by Zondervan (1986-11-07)

Author: C. John Miller

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A Call to Action

Helpful Votes: 2 out of 2 total.
Review Date: 2006-12-27

The late Jack Miller makes his own life and ministry a transparent window to show us strategies and tactics in taking an ingrown church and turning it back into one that has a sense of its kingdom mission. This process begins with recognizing the leader of the church as the pace setter. The repentance required to return a church to that for which it was called must generally start with those who are the leaders. Miller urges such leaders to first repent themselves and then to begin moving their congregations to repentance through a process of asking diagnostic questions.

The church is called to fulfill the missionary mandate by means of the filling of the Spirit as the empowering agency of its call. This mandate is accomplished through deeds of love and empowered through private and corporate prayer. Upholding all of this is an understanding of God's unconditional love toward sinners. By contrast, the problem often faced by the ingrown church is that of "religious cushioning" in which we focus on preserving our own comfort level instead of seeking the filling of the Spirit.

At the end of each chapter, there are "action steps" that take the principles presented and illustrated and put them into practice within specific church situations. These give the book a "how to" quality.

It seems to me that the shotgun approach to dealing with the ingrown church might have differing effects depending upon the size of the church. At the same time, Miller's action steps can find ready application in churches of all shapes and sizes.

Miller makes a call both to personal prayer and to moving the church to a greater sense of community prayer, giving practical action steps to bring this about in a gradual but persistent manner. He reminds me that, in this endeavor, I am "in the toughest battle facing the Christian church."

"People come to a church where they are wanted and they come to a pastor who wants very much to introduce them to Christ" (Page 112).

Challenged to Change

Helpful Votes: 2 out of 2 total.
Review Date: 2002-09-26

In C. John Miller's book, Outgrowing the Ingrown Church,I found an answer to why the Church seems lacking in vitality and growth. Miller explains this as a failure of an ingrown Church to accept the challenge of living out its missionary purpose. I was amazed to find myself taking on the ingrownness of my own Church, renewing our vision, and leading us through the trials that followed with greater spiritual energy and deeper contentment that I'd ever known. Though I first read this book eight years ago, I continue to go back to soak up Miller's message. I encourage anyone who cares about the Church to read this book. You will find yourself saying "yes, yes!" as Miller renews your passion for the Church's great mission.

Biblical Principles for transformation of Church and members

Helpful Votes: 2 out of 2 total.
Review Date: 2002-07-27

This is a fanatastic book written both for the leader and layperson. One comes away zealous to be what Miller calls a "pacesetter": one who leads by example, willing to make every sacrifice to motivate an ingrown church. Miller calls Christians to repent and believe again in the power promised by God through His Holy Spirit. Both leaders and lay people must reorientate their lives to "regular and thorough meditation on the promises of God." Miller outlines many characteristics of an ingrown church and calls us to repentence using biblical principles in a contemporary manner. A suberb book for the spiritual empowerment necessary for becoming the true Chruch of Christ with a missionary character.

A Challenging Book

Helpful Votes: 4 out of 4 total.
Review Date: 2004-01-27

I finished this book almost ten days ago and have not yet been able to write a satisfactory review of it. I began several times, but each time found I was missing some important aspect of it. I believe the source of my trouble is that I read this book only after reading many others that came after. If I had read this book when it was published (1986) I would seen it as groundbreaking. But today, when we are surrounded by books on the principles of church growth, this book does not seem to have much new to add.

One thing that is unique about this book is that it was written by a Presbyterian pastor who also taught at Westminster Theological Seminary. Though church growth and large churches are generally associated with evangelicalism, this book details the rise of a large Reformed church. Also, this book deals with outgrowing an existing church whereas many newer books that discuss church growth do so from a church-planting perspective.

The book traces John C. Miller's growing awareness of the problem of ingrownness in his calling as a pastor. Naturally his church was only as good as its leader and it also suffered from ingrownness. We see the discoveries the pastor made that led him to outgrowing his ingrown church. The author's journey began with a breakdown as he grew frustrated with his church and with being a pastor, so left the ministry. During a time of searching he came to realize that as pastor he was the source of the problem and to build his church into one motivated to carry out the Great Commission he would need to make changes. He details this journey and in so doing challenges others to discover the power of God rather than attempting to abide in their own power and with their own resources.

Though a good book full of solid teaching, I believe it would best serve as an introduction to church growth and to outgrowing a stagnant church. If you have read other books on the subject this many not excite you very much. Those wary of evangelicalism may also find comfort in the fact that this is written from a Reformed perspective. When it comes to specifics about church growth there have been many books written since this one that will probably prove more useful.

Panzertruppen 2: The Complete Guide to the Creation & Combat Employment of Germany's Tank Force ¥ 1943-1945/Formations ¥ Organizations ¥ Tactics Combat Reports ¥ Unit Strengths ¥ Statistics

Published in Hardcover by Schiffer Publishing (2000-01-01)

Author:

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Unique look into the combat story of the Panzertruppe

Helpful Votes: 10 out of 10 total.
Review Date: 1997-12-17

Based on German WWII documents Tom Jentz gives the reader a rare look into the organization and combat tactics of German armoured formations in the 1943-1945 period. The tactics of platoon, company and battalion sized units are told by extensive quotes from wardiaries and battle reports. There are statistics on tank-availability in many individual units as well as numerous TO&Es. The book does not cover every unit in every theater of war, but uses examples to tell the story of small unit tank-combat in WWII. All in all it is 300 pages packed with info not available in any other book on the subject. As the author used many WWII German military terms, a certain familiarity with these could be helpfull to the reader.

Great Primary Source Material

Helpful Votes: 16 out of 16 total.
Review Date: 1999-05-08

This book uses after-action reports, and war diary entries to describe German armored operations. The material has an immediacy that one just can't find in other, excellent, works of the same subject. As an example, if you want to know what crews really thought of the Panther and Tiger, not what post-war technical analyses say, this is the series for you. You can also follow the evolution of tactics as German and Allied tank and anti-tank weapons evolve throughout the war. As a previous review said, this series assumes a certain familiarity with German WWII military terms and ranks-probably not for the general enthusiast.

Excellent source of reference

Helpful Votes: 6 out of 6 total.
Review Date: 2008-02-18

It would be hard not to repeat what was written before by the previous three reviewers. I think they all hit it right on the money. Tom Jentz followed up his previous volume on this subject by finishing it on to the bitter end of the Third Reich. The book shows the continual development, evolution and usage of the Panzer units as they fought on against greater odds and worsting field positions. New panzers with their inherited problems caused considerable hiccups along the line but overall, the book revealed in all clarity, how the Germans developed their panzer units. Using after action reports and selective units, the author is able to traced the unit structure of several individual units.

There is host of detail information inside this book that will hold a mother lode of happiness to anyone who is interested in this subject matter. However, I must used the word of caution since this book was primary geared for readers who are already well read and well schooled in this subject matter. Any novice readers will definitely find this book bit over their heads. All the charts are all done in German style with a lot of German words inserted here and there. On the other hand, there are host of interesting photographs to look at.

Overall, this book comes highly recommended for anyone who wishes to advance their knowledge on the subject matter as long as its understood that material can get pretty dense if you are not familiar with the subject.

Excellent reference

Helpful Votes: 7 out of 7 total.
Review Date: 2004-08-04

This book, along with volume one which covers pre-war development and early war employment of the Panzer divisions, is an excellent reference. Any information you need about German armored divisions from 1943-1945 is likely here. I can not recommend it highly enough.

Jentz picks up in this volume where he left off in the previous book. He provides a wealth of information on force structures (including how platoons, companies, battalions, staff companies, etc.) were organized. All of this is presented in tables and figures for easy reference. Each reorganizaton is accompanied by the translated order which created the change. As in the first volume, Jentz provides unit strengths, as well as listing tank types, for each division at the start of a new operation (or at the end of one).

Also included are numerous translated after-action reports, which reveal a great deal about German armored tactics and the performance of their tanks in the field. These are fascinating, and are not available anywhere else. One final table in particularly interesting: it presents the number of tanks available to each division at the end of the war. Many panzer "divisions" had only a platoon's worth of tanks left.

The end of the book presents a variety of data in a set of appendices. This includes charts showing monthly data on the on-hand strength of each tank type as well as comparative technical data for German and Allied late-war tanks.

Also strongly recommended is volume I of the set; with both, you have a comprehensive set of information on the Panzer divisions in World War II. I constantly refer to both of them, so much that they are usually out on my desk rather than back on the shelf.

Partnering for Performance: Unleashing the Power of Finance in the 21st-Century Organization

Published in Hardcover by AMACOM (2000-07-03)

Authors: Martin G. Mand and William Whipple III

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Powerful Concept

Helpful Votes: 0 out of 0 total.
Review Date: 2000-10-12

Mand and Whipple do an excellent job describing how finance, business centers and top management can work together more effectively for optimum performance. The concept is powerful, and the examples from actual events are very stimulating. Best of all, they use a dialog method to make the message really come alive. "Listening" to the CEO and CFO discuss partnering makes the reader realize that the concept is not just another management theory, but can be readily applied to his or her situation as well.

Essential for Business

Helpful Votes: 0 out of 0 total.
Review Date: 2000-08-06

A very concise and well-written book which appeals to the financial executive and the MBA student. The CFO's role is clearly delineated with the support of actual cases and experiences as noted by the authors. I found this book to be interesting and a "quick-read" and was an excellent summation of the role of the CFO in the 21st corporations.

Clear and Concise

Helpful Votes: 0 out of 0 total.
Review Date: 2000-07-27

A very thorough and easy to read book. The experience of the authors is clearly evident. Highly recommend to anyone working in finance or corporations!

Partnering For Performance

Helpful Votes: 3 out of 3 total.
Review Date: 2000-07-22

PARTNERING FOR PERFORMANCE: Unleashing the Power of Finance in the 21st Century Organization, Martin G. Mand and William Whipple III, AMACOM, 2000.

As an attorney practicing corporate law in Delaware, I have been involved in many acquisitions, mergers, divestitures, etc., and have an understanding of the imperative for all companies and businesses to increase shareholder value. "Partnering for Performance" is the first book that I can recall reading which provides a lucid explanation of how a company can do so. The discussion is enlivened by numerous real world examples, as well as by an engaging dialog between the CEO and CFO of a hypothetical company.

The book goes on to sketch the wide range of activities that are conducted under the Finance umbrella, and offer suggestions as to how the value of these activities can be enhanced. There are two key thrusts the author recommends, which in many companies will require a significant culture change:

* Finance people must rethink their roles, and make the transition from functioning as analysts and controllers to "Shareholder Value Enabling."

* The business people and finance people in a company must work together as equal partners, otherwise known as "Partnering for Performance."

Drawing on their considerable experience as financial practitioners, the authors do not merely advocate such changes in principle. They also explain the obstacles to implementation, and offer solid suggestions for achieving the desired changes. The suggested game plan includes new roles and responsibilities for business people and finance people alike, demonstration projects such as overhauling the budget process, the integration of talented finance people into business teams, incentives for change, communications and training, and sample diagnostic tools (such as a corporate troubleshooting guide).

In sum, "Partnering for Performance" offers valuable insights about a low cost, low risk approach to increasing shareholder value. The book should be of considerable interest and value to a broad audience.

The Passion of Therese of Lisieux

Published in Paperback by Crossroad Classic (1998-05-25)

Author: Guy Gaucher

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Therese and Tuberculosis

Helpful Votes: 1 out of 1 total.
Review Date: 2007-11-01

Excellent read !! There are many books about Therese. This one stands out because it presents her profound spirituality in light of the progression of her extensive illness of Tuberculosis. There is much to learn about both the effects of illness on the spiritual life and the almost ideal response to illness of one seriously seeking God.

astonishing

Helpful Votes: 10 out of 10 total.
Review Date: 2006-05-12

Most books gloss over the last months of St. Therese, possibly because up until the last 40 years TB was so common that nobody really needed to hear an in depth discussion of it. After reading this book you will be deeply moved. St. Therese went through a long dark night of the soul and body and although physically crushed she spiritually soared above it. I would definitely say that this book belongs in your collection of works on the Little Flower.

A must-read for devotees of the Little Flower

Helpful Votes: 18 out of 18 total.
Review Date: 1999-03-14

This book provides a clinical report of the last agonizing months of Therese of Lisieux's life. The research is meticulous and the medical details are easy to understand. It is a complement to the Saint's writings because the reader can trace in this book her physical trials which help to understand her spiritual trials as well which were plaguing her at the time. My only criticism is that the second part of the book is a bit redundant to the first.

A splendid enhancement to "Last Conversations"

Helpful Votes: 9 out of 9 total.
Review Date: 1999-09-16

Rich in detail of Therese's last months; a powerful framework for Last Conversations.

Pathways to Performance: A Guide to Transforming Yourself, Your Team, and Your Organization

Published in Paperback by Prima Pub (1998-08)

Author: Jim Clemmer

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An inspiring companion to Gil Amelio's ''Profit from Experience: The National Semiconductor Story of Transformation Management'

Helpful Votes: 0 out of 0 total.
Review Date: 2006-10-17

I highly recommend this wonderful book as an inspiring companion to Gil Amelio's 'Proft for Experience: The National Semi-Conductor Story of Transformation Management', which I have reviewed earlier. Both books were published around the mid-nineties, but the relevancy & practicality of their lessons & insights have not faded.

It draws its intellectual cues from three principal strands of high performance: organisational, leadership & personal effectiveness. In some way, it builds on the author's two earlier books, 'The VIP Strategy: Leadership Skills for Exceptional Performance' & 'Firing on All Six Cylinders'. I have read the latter book, which has a primary focus on service/quality improvement.

What I like about this book is the author's introductory premise: Before you try to change anyone else, you have got to change yourself. Self-leadership is at the heart of effectively leading others. Self-improvement is the beginning point to team or organisational improvement. The author is also candid about his book: Many of the principles & insights are not new. In fact, they have been with us for decades, if not centuries. But we continually need to rediscover them for ourselves; repackage them for our times; & to make them relevant for today. The author is obviously driven by what works. He argues that, when dealing with personal & people issues, the fundamentals of what works have remained fairly constant through the years.

Additionally, I also like the presentation format of the book: each chapter starts with a 'Pathways' section, covering success strategies that really work, but also ends with a 'Pitfalls' section, where the author visits several Do's and Don't's for the individual as well as for the organization.

For readers who are seeking more real-world perspectives in initiating & guide change & improvement in a team, business or organizational setting, this book is definitely worth pursuing.

I have enjoyed reading this book, together with Gil Amelio's book, & I am confident readers will feel likewise!

An Inspirational Guide

Helpful Votes: 0 out of 1 total.
Review Date: 1999-10-15

In "Pathways to Performance," Jim Clemmer provides readers with an inspirational guide that will help anyone improve leadership abilities. It is clear that by following these pathways, great personal benefits will follow. And, of course, I loved the humor!

A guide for our Team Leader/Managers

Helpful Votes: 0 out of 0 total.
Review Date: 1999-10-15

"Pathways to Performance" provides a valued sense of direction and reference for those struggling to behave differently and lead more effectively. Jim pulls together the many facets of leadership and management and shows how they fit to make the whole. It will become a guide for all our Team Leader/Managers.

Very Engaging

Helpful Votes: 6 out of 6 total.
Review Date: 1999-10-15

I really enjoyed this book. It helped put leadership into perspective -- the fact that in order to change or influence an organization, I need to change myself. I appreciated Clemmer's ideas around working at becoming a better leader ("leaders are made, not born"), and the importance of continued, continuous learning. It is an easy read, with humor, lots of quotations, examples, and simple suggestions to begin *being* a better leader in all aspects of your life. It has made me stop, reflect, and write notes about what I am going to do to incorporate some of these ideas into my life. The idea of "victimitis" and recognizing the "Catch 22" of the poor-me syndrome was particularly pertinent. This book covers the entire spectrum of home life and career, which is why I find it so helpful -- many management books don't concentrate enough on the improving all aspects of life. It especially hits home the need for the leader to establish his/her own personal values and direction and to lead by example. I've purchased copies for people close to me that I'm sure will find value in this book.

The Pentagon Wars: Reformers Challenge the Old Guard

Published in Hardcover by Naval Institute Press (1993-09)

Author: James G. Burton

List price: $31.95

Used price: $47.38

Average review score:

The Old Guard still wants our men to ride in deathtraps!

Helpful Votes: 13 out of 18 total.
Review Date: 2002-10-27

The "Old Guard" of out-of-touch and can't-handle-the-truth milicrats still run the Pentagon--even after the 9/11 attacks clearly showed a "house-cleaning" is in order to meet the challenges of 21st Century asymmetric warfare by cunning enemies. Colonel Burton's book outlines how 1980s reformers sought to get reliable, safe and affordable weapons into U.S. military service and how these common sense efforts are opposed by the egotists with other agendas. The point is that the U.S. military culture BREEDS self-seeking, egotistical, vain milicrats not common sense warriors with values of honor and troop welfare and mission accomplishment.

The sad thing is that the 1980s military reformers are now gone and not on duty to stop the current round of Pentagon losers like the lav3stryker, V-22, AAAV and F-22 all stricken with the disease of Tofflerian gadgets while ignoring sound physical robustness, reliability and combat effectiveness at their own level. The current generals runnng DoD have simply transplanted their bureaucratic pass-the-buck mentality to the foot Soldier and pilot by hoping a computer "mouse-click" will deliver some magic firepower to solve the battlefield problem instead of empowering lower ranks to fight and win at their own level.

What makes this book so haunting is that its a true story that is repeating itself before our very eyes with the Army's thin-skinned, air-filled rubber-tired LAV-3 Stryker armored car boondoggle that will get our men killed in combat. The book shows the exact same PR tactics and lying "spin" the Army and DoD use to put people second and their programs/promotions first. The depiction of how the Army will cheat on tests to masquerade that "all is well" with a program is common as seen by the recent efforts to deceive the public by flying overweight lav3strykers a short distance by C-130 aircraft with less fuel inside to compensate--exactly how in the Bradley's fuel tanks were filled just with the minimum fuel to drive in front of the audience grandstands and to the aim point for the test anti-tank weapon to hit it.

The tragedy is that after 2 decades, the Army today is rushing the lav3stryker deathtrap into production without ANY live-fire testing against fully fueled and ammo loaded vehicles fired at by RPGs or 14.5mm heavy machine guns thanks to a loophole in DoD procurement. Too bad Colonel Burton wasn't on duty now in the Pentagon. When they make the movie sequel to this book, "Pentagon Wars II: the lav3stryker" it looks like the ending will not be a happy one with a better vehicle (upgraded M113A3 Gavins) going into service. The horror of hundreds of dead American Soldiers Colonel Burton wanted to prevent will be our "wake-up call".

If we ignored the film and Col Burton's book its based on, what makes us think the Pentagon Old Guard will change after needless deaths?

Meremising

Helpful Votes: 2 out of 26 total.
Review Date: 1999-04-23

This beast that we creat, "the Military-Industrial Complex," influence in shown in every instiution in this country. This tells the story from inside the Pentagon, and shows how insane it has got. CUT MILITARY SPENDING BY HALF. NO MORE 300 billion a YEAR! Oh Lord, help me. I am clear, for the future now lies in our hands.

Right is Might!

Helpful Votes: 20 out of 21 total.
Review Date: 1998-03-30

I read this book after seeing the HBO black comedy film The Pentagon Wars. It is all true!! I was part of the U. S. Army Chemical Research Development Engineering Center at Edgewood Arsonal back in the late 1980's. I assisted with the testing of the xm-22, xm-21, cadnet, nbc recon. vehicle (a m-113 that got its butt kicked by the then west german fuchs vehicle) and other systems. There were times that you just had to shake your head at the way the officers and civilians conducted some of the tests. The Col is right on the money.

Good Reference

Helpful Votes: 6 out of 7 total.
Review Date: 2004-06-20

A very interesting book that not only details certain aspects of the defense procurement culture, but also goes into the politics of some of the different services. While the focus is primarily on the Bradley Infantry Fighting Vehicle, there are other great bits of information (such as the creation of the F-16) and amusing stories (any involving the "Blitzfighter" aircraft).
The DOD politics that the author experiences are fascinating, and remain relevant today. One example is the discussion of the A-10, its amazing record in the 1991 Gulf War, and how the Air Force really hates it and the close air support role it plays (today the Air Force is moving towards replacing the A-10 with higher flying, faster planes for the close air support missions).
Overall this book is an important read for anyone interested not only in defense procurement, but DOD politics and modern warfare as well. A good book to have as a reference.

Perfecting Corporate Character: Insightful Lessons for 21st Century Organizations

Published in Hardcover by Strategic Publications (1997-07)

Author: Frank J. Sherosky

List price: $26.95

New price: $14.49
Used price: $5.00

Average review score:

Important Message and Worth the Effort

Helpful Votes: 0 out of 0 total.
Review Date: 2004-06-11

Sherosky argues that corporations, like people, have a character and a soul and a set of values--and that molding toward humanistic values and away from those driven by greed is a central mandate for our time. Written well before the 2002-03 round of business scandals, it seems eerily prescient, if a bit dated in places.

A brief excerpt:

"...this whole corporate concept is still somewhat of an enigma. Governments do not know how to deal with it because legally there is this illusion of a lack of the human element. We never sat in conversation that the 'people within corporation X' did something. We just say that 'X did this or that'. We point to a collective entity as a singular, impersonal unit despite the fact that living human beings push the buttons... "Profit is not a sin, but it is the real motive and charter of corporate entities. In order to obtain a profit, those within the structure not only produce products and services, but legally hide if improprieties are used to garner the profit. Corporate structures become havens for profiteers with unscrupulous character.

"Since the corporate entity is not traditionally looked upon as a person, there appears a sense of inhumanity that is truly frightening.

"It explains how oil spills, price fixing and product failures can be treated so cold[ly] that human emotions appear missing. This inhuman quality, although a legal safeguard, is also a key ingredient to all business failures and bad press." (pp.67-68)

While the book is somewhat densely written and could have benefited by a good edit, his message is important and worth the effort.

The Bottom Line !

Helpful Votes: 0 out of 0 total.
Review Date: 2002-03-22

With the recent bombshell of the Enron failure, it is becoming increasingly apparent that somethings are amiss in Corporate America. Those "somethings" are explored in this revealing expose' by Sherosky, a veteran himself of corporate structures both large and small. Vince Lombardi, legendary football coach of the Green Bay Packers once said, "winning isn't everything, its the only thing". This attitude has permeated the corporate world - nothing else matters except the "bottom line". Whether a company is a good citizen, or a concerned employer, or environmentaly conscientious has no relevance! Greed is god. Sherosky shows how this manageent philosophy is leaving a lot of money on the table. He counsels that attention to character and virtue in the market place and the workplace would result in ever-growing profits for consumer, employer and employee. If we continue the business practices of the past into the 21st century we will continue to reap the same disfunctional results. This book shows how that can be avoided. Must reading for the progressive and enlightened citizen.

Must reading for everyone who works!

Helpful Votes: 0 out of 0 total.
Review Date: 1997-08-01

Character is a quality issue, too. Integral to every business process, human nature is the greatest shaping force of corporate performance. Insightful lessons of this book promotes a deeper understanding of human nature; and teaches how to positively contribute toward perfecting total organizational quality. Audience: * Working Personnel of all levels, Managers, Union Leaders * Self-Help: Individual and Organizational Training Reading Advantanges: * Author's 28 years includes Saturn Corps. Launch Team * Exceptional insight into the physical, mental and spiritual aspects of human, organizational character development * Challenges the hot issues of teamwork, diversities of race, gender, position and empowerment

Thought-provoking

Helpful Votes: 1 out of 1 total.
Review Date: 2002-03-19

As a Professional Career Coach for women, I can see that the author has obviously spent a great deal of time thinking and researching his work. This is not your usual 'corporate strategy' book -- rather it is a work in progress. Sherosky has brought into focus the main issues between corporate success and spiritual happiness. Does one have to lose one to gain the other -- not according to the author. I agree. You can have both. His chapter on "Tapping the Power of Gender Teamwork" is one of the reasons I recommend his book to my clients. I recommend any professional, seeking a better understanding of the corporate world to read this book.