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Tuned InReview Date: 2008-07-15
Get Tuned In or You will be turned outReview Date: 2008-07-12
When creating a product or service, most businesses make these common mistakes: They assume that the company insiders know more than the buyers about what the buyers want/need. They based their market research on their current customer base - thus eliminating a much larger potnetial market share of potential customers. And they try to create a need - the tell their customers what to buy rather than providing what the customers want.
To be successful in today's highly competitve marketplace, you need a breakthrough product that resonates with your customers so that they immediately understand the benefit to them and are eager to buy the product. This only happens if you are totally Tuned In to the customer's wants/needs.
"The Tuned In company constantly listens to, observes and understands the problems the buyers are willing to pay money to solve." for the most part, Tuned In companies ignore the competition - listening instead to the customers.
Too many companies get caught up in their own egos. They think they know what the customer wants. Most innovation-driven companies listen only to themselves - they obsess about who will get credit for the next innovation or the most unique invention. And all too often the newest innovation does not solve a problem for the customer, so they simply do not care.
If you are going to be successful, your product or service must resonate with your target market. And resonators are in the market - not in your head. A product or service that resonates with the market will sell itself. You do not need to push the product. Customers will seek out your product or service.
One of the most powerful (but probably difficult concepts to come to grips with) statements is "Your opinion, although interesting, is irrelevant." The only thing that matters is the buyer's opinion.
There are six steps to becoming a Tuned In company.
Step one - Find unresolved problems.
Step two - Understand the buyer persona. Who is the buyer, what are their problems, what moves them to take action.
Step three - Quantify the impact. You must determine that the problem you are solving is urgent, pervasive and the buyer is willing to spend money to solve the problem.
Step four - Create a breakthrough experience - the most successful companies understand that the customer buys a total experience - one that resonates.
Step five - Articulate a powerful idea. Your message must focus on the problem it is solving and must be immediately understood by the buyer.
Step six - Establish authentic Connections - you must understand and focus on the buyer. The buyer must feel like you really understand and care about them and their problems.
It is no longer possible to push product by using mass advertising. Buyers are more concerned about their problems and getting them solved. They no longer wait for a solution to come to them. They are actively looking for solutions to their problems. If you are going to be successful, you must understand their problems and be Tuned In to the buyer.
The book is well written and give plenty of examples of Tuned In companies such as: Zipcar, iPod, National Community Church and the new Dutch Boy paint containers.
It is very important to understand that to be successful today that you must take a different approach than has worked in the past. Buyers have many more choices. Markets are fragmented. And interruption marketing no longer has the impact it once did. You cannot focus on your product. You must focus on the problems your product solves for the buyer.
It is easy to believe that being Tuned In does not apply to your business. It is also very easy to fail. This is a very important concept and a very easy to understand gateway to what it takes to market successfully in a world that changed the way buyers respond.
You don't have to get Tuned In, but if you don't the chances are very high you will be tuned out by your cusomters.
3 stars for the content, 5 stars for the examples; 3.5 stars altogether Review Date: 2008-07-16
At the end of Chapter 4, I was going to drop the book, but the examples kept me going. There are at least 50 examples of Tuned-in companies from Disneyland to the Maganavox remote control that locates itself to the ubiquitous iPod. These examples are interesting by themselves. They are spread through the book to illustrate each step and to validate the entire tuned-in "process".
I keep putting process in between quotes because what the authors present is not really a process. It is more a framework. In addition, it seems that not one of the examples was actually the result of applying the authors' framework under their guidance. So the whole edifice is an after-the-fact analysis of successful innovations that serves to justify the author's framework. I would have liked to see at least one example of a product that the authors actually helped develop.
The book itself is an example of the framework the authors propose, and in particular of "Step 5: Articulate Powerful Ideas". This chapter develops the idea of establishing "memorable concepts that speak to the problems the customers have". The authors here eat their own dog food, and it is clear that they spent time thinking about how they should name that book and what memorable concepts they should articulate it in. "Tuned-in" is a sgood and simple concept that is repeated over and over throughout the book so that it sticks in your mind. There is an other one that is used over and over; it is "resonators" to designate successful products that resonate with customers.
In summary, the value of this book is probably in this Chapter 5. At least it is for me. We typically underestimate that the least number of words a concept can be described in, the more powerful it is. "Tuned in" is a useful concept to keep in mind to designate that idea that we need to be "tuned in" to the market and the customer. But you will need many other books and workshops to know how to do it. But, that's what the authors' core business is: delivering seminars! No doubt that they will have demand.
A good book for todays marketing challengesReview Date: 2008-07-14
Read about resonators such as :
* clubhub
* RIM
* BillMeLAter
* Nalgene
* TheatreChurch.com
* Boeing's Dreamliner
* ZipCar
* GoPro
* IPod
* Cold Stone Creamery
* Cincom
* Hubspot
Excellent introduction/summary for Pragmatic Marketing PrinciplesReview Date: 2008-07-19
This book is not so much breaking new ground, but distilling years of learning into a simple introductory form for folks who might be interested in moving from an inside-out/command-and-control view of the market. It makes a strong empirical business case for doing things differently.
Highly recommended if you're starting a business, launching a new business unit or product line, or simple want to spark growth in existing efforts. You might even learn which existing efforts are not tuned-in and pull back on their funding so you can invest in products and services that the market wants.

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Amazing illustrations, Creative story!Review Date: 2008-04-11
My son loves itReview Date: 2008-03-29
A Fun ReadReview Date: 2007-08-11
Kids love it!!Review Date: 2007-07-24
Kids Love This BookReview Date: 2007-06-09

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AwesomeReview Date: 2007-12-29
Extremely PracticalReview Date: 2007-11-18
Good InfoReview Date: 2008-01-13
Excellent overviewReview Date: 2007-08-24
Highly Valuable EnterpriseReview Date: 2008-02-19

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Misleading title draws wrong reader.Review Date: 2005-09-04
Great resource for entrpreneurs / small businessesReview Date: 2006-08-10
Take your marketing to the next level!Review Date: 2006-05-07
Very comprehensive and practical !!!Review Date: 2005-10-11
Very instructive for goers-to-marketReview Date: 2005-09-08

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Collectible price: $23.95

Great Marketing Primer for Any IndustryReview Date: 2007-11-04
Tell-Like-It-Is MarketingReview Date: 2004-05-30
a new bible to everyoneReview Date: 2001-09-08
Marketing, Employee mentoring, Management...you can find everything from this book...
I would recommend this book to ALL people. Because it is helpful if one day, you were the product that needs jump-start marketing technique. (I am applying them to my job profile now)
trust me...this book is a MUST for everyone.
Straight-forward marketing explained plainlyReview Date: 2005-03-31
Once you're inside the book, Spoelstra presents a litiny of ideas that are obvious once presented to you, but often seem counter-inuitive without some assistance seeing them. As a marketer in a larger firm, I've run into a lot of the same resistance as Spoelstra and have found that if you can break down the resistance, his ideas really do work.
Overall this is a practical guide, not just for marketers, but for anyone who runs a business. Highly recommended.
Superchage your marketing campaign!Review Date: 2002-04-22
Joe details his experiences, primarily in sports marketing. They are especially applicable to those in the entertainment and service industries but can be applied in virtually any industry. The book is full of new ideas, fresh insights, and ways to repackage that which nobody wants in such a way as to change the customers' perception of value and create a compelling value proposition.
The book is much better than this review. :-) Pick it up, read it, enjoy it and act on it. "Ice to the Eskimos" will give you fast easy ideas that can be used to jump start your business!
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Stages of faith and human developmentReview Date: 2008-03-06
A Book for the JourneyReview Date: 2008-04-06
I was first given this book about 18 years ago when I found myself at odds with the faith in which I was reared. I had doubts in high school as I could no longer tolerate the literalism and simplicity of the churches I attended. I lived with the dissonance for several years. Eventually, the dissonance was so unbearable, I sought the help of a counselor.
The counselor heard my doubts and lent me this book. I read that there are different stages of faith. I realized that my doubts stemmed from growth. I realized the conflicts were the conflicts of maturity not of "back-sliding."
Now, as I see young people struggling with their spiritual growth, I talk with them and, if I feel it appropriate, I give them a copy of this book.
Still very usefullReview Date: 2007-01-11
Christian lifecycleReview Date: 2007-01-10
Stages of Faith: The Psychology of Human DevelopmentReview Date: 2007-05-15

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Beautiful book, big!!!!Review Date: 2008-07-25
Endless enjoymentReview Date: 2008-01-21
Anno's Counting BookReview Date: 2007-09-16
Anno's Counting BookReview Date: 2006-05-04
The style of the book is very simple for young children. Each page contains one number. On that page there is only that specific number of items that children are able to participate and count along. On the left side of each page are counting blocks. The blocks can help children with their addition and subtraction by seeing how many blocks are missing or how many they have to add to make a certain number. On the right side of the page there is the written form of the number which helps children visually see what the number looks like. The illustrations in the book are also very colorful and detailed, but yet simple enough for the children to count the objects in the picture. As you go throughout the book, the pictures also change through the different seasons of the year.
The book Anno's Counting Book is a great wordless book for children who are just learning how to count. It helps with addition, subtraction, grouping items, and writing numbers.
Wonderful bookReview Date: 2006-02-24

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excellent bookReview Date: 2008-07-24
Thorough and user-friendlyReview Date: 2008-06-26
Great Medical Terminology ReviewReview Date: 2008-06-10
Excellent preparation for medical fieldsReview Date: 2008-04-11
go from a novice to proReview Date: 2008-03-07

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The New EconomicsReview Date: 2008-06-09
Smart, Smart GuyReview Date: 2007-10-22
also read Superperformance
H.kazemiReview Date: 2007-06-02
The New ReviewReview Date: 2007-06-02
Unfortunately this is Deming's Last book before he passed away. Deming is a major proponent of the PDSA Cycle (Plan, Do, Study, Act). His 14 points are very viable from a business situation. If managers were to read this book, they would be better for it. Actually this book is recommended to everyone, as it can be applied loosely to all walks of life. I've never been good at picking apart a book, so if there are any weaknesses, they aren't apparent to me. 5 Stars....also pick up "Out of The Crisis". Great Book for anyone to read!
IME 415 the new economics reviewReview Date: 2007-06-02
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My Husband and Lawn love this book!Review Date: 2008-07-08
There are a lot of neat tips and tricks you can try using household items like dish soap, spices, baking soda, etc. I forget all of the things, but my husband is always using up something or other of mine for our lawn now. Some of the formulas definitely work for us, others I'm not as sure. But either way, my husband is having a ball trying all of these "recipes".
I'd recommend this book to someone looking to improve their lawn and who also likes to work on their lawn and try new things for it. Most of the tips are inexpensive and not too much time or trouble.
Jerry Baker's green grass magicReview Date: 2008-06-05
Great organic recipes for your Grass!Review Date: 2008-05-28
Love it!Review Date: 2008-05-16
Great home remedies for your lawn!Review Date: 2008-04-15
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The process outlined in the book is somewhat simple, and is likely stuff we've all heard before, but it's presented in a way that makes you realize exactly how important it is to really tune into your customer base - whether you have a company, are a musician, pastor, leader, or just want to market yourself better!