Organizations Books

One of the wonderful things about this book is its overwhelmingly optimistic perspective on the role a board and its members can play in a nonprofit organization. Hildy Gottlieb's positive attitude and enthusiasm for the role of nonprofits are evident throughout. Her charts and workbook pages are useful and open-ended, so that each organization can individualize the process. The book is a wonderful resource.

"Think of the worst board members you've ever known, and remember that someone actually recruited them." No tool better addresses this problem than Hildy Gottlieb's simple and powerful workbook, "Board Recruitment & Orientation: A Step-by-Step, Common Sense Guide." It is one of the very few publications that I recommend be on the bookshelf of every nonprofit as using it can and will transform your charity.

Research studies completed over the last several years have proven beyond a doubt that the strength and quality of a nonprofit's board bear a direct correlation to the effectiveness of the organization itself. Yet most charities still put less real effort into assessing and defining their leadership needs than they do into determining the type of copier or computer they should buy.

Unlike other manuals and texts on board development, Gottlieb's guide presents an extraordinarily simple-to-follow recipe for putting together a powerfully effective and dynamic governance team. Best of all, it is written and structured in such a way that even the busiest executive director or board trustee can quickly glean its message and take action steps to begin transforming their board today.

Recruiting the right people and preparing them well for the job ahead are the keys to building and empowering a dynamic leadership team. "Board Recruitment & Orientation" covers the fundamentals of establishing that team. The workbook is also full of sample documents and forms, including a model "Letter of Commitment" to be signed by directors, that make its instructions simple to implement. And, best of all, it is priced at a level that every charity and nonprofit consultant can afford.

I give this book my highest recommendation!

This is a quick-read, fun to implement and deeply effective workbook - one which busy board members (and at least one executive director I know) seem to love. This workbook will be useful for anyone putting together any group of people to accomplish a task (yes, it works for committees too).

I loved the section asking three questions about criteria on who you want to serve: must have's, wouldn't it be nice to have's and the never in a million years category.

The workbook is fun to use (great conversation starter) and wastes no time. It's built for the real world - practical, effective - and indispensible. I may have to order another because it's so difficult to get back my copy when I lend it to
someone (which I often do)!

What a joy to spend money on a product which has such a tremendous return-on-investment. I haven't implemented every
chapter as yet, but I plan to - and can't wait to see the results!

When a book aims to be a practical and immediately useful workbook, I am a particularly tough customer -- especially with books dealing with any aspect of the all-important nonprofit board.

A truly useful book is one that is willing to guide us along a straight, down-to-earth path, even if that means debunking such entrenched dogma as "recruit board members for their wealth" and "let the CEO recruit the board." Hildy Gottlieb has not only written such a book, she has tackled one of the most neglected areas in today's nonprofit world: board recruitment. Bravo!

Gottlieb starts with a simple premise -- that the recruitment process is the oft-neglected key to building a powerful and dynamic board. She challenges us to "[t]hink of the worst board member [we've] ever known, and remember that someone actually recruited him." Hmm.

Look. I'm busy. You're busy. This workbook wastes no time, thankfully. It establishes the five-step process and efficiently marches through each one:

Step 1: Establishing Qualifications
Step 2: Board Member Job Description
Step 3: Identifying Prospects
Step 4: Application Process
Step 5: Preparing the New Board Member to Govern

The book gets us to work with pencil and paper by providing a worksheet to brainstorm the characteristics that board members must have. I like that. It is, after all, a WORKbook. But we're not left without guidance; Gottlieb gets us started with examples such as "[w]illingness to commit time for board meetings, committee meetings, planning sessions, special events," and "[w]illingness AND ability to add their expertise, time, resources when the need arises -- not already committed."

Before you say "duh, why do I need a book to tell me that?" it's amazing how many boards are populated by individuals who don't show up, or, when they do, provide little or nothing of real value, or, worse, actually work against the interests of the organization. This workbook shows how to avoid such board members and, further, how to identify and recruit the kind of board members that really move the organization forward. When it comes to board member recruitment, even the most basic points are too often overlooked, with dire consequences for the organization.

The book is not, however, a surface treatment. Gottlieb uses her considerable 10+ years as a nonprofit consultant, and that of her consulting-practice partner Demitri Petropolis, to drill down into the details when necessary. She strikes just the right balance between too little and too much. To keep things interesting, Gottlieb uses stories, checklists, forms and charts throughout.

Nor is it timid. Gottlieb debunks plenty of entrenched dogma about the board-member recruitment process -- even the idea of recruiting a board member because of wealth. Her willingness to supplant dogma with what her experience has taught is one reason this book is an important contribution to the nonprofit sector. I intend to cite it repeatedly in CharityChannel.com discussions whenever I see tired old dogma being asserted when what we need are experienced practitioners to tell it like it is. Gottlieb tells it like it is, fearlessly.

Priced as it is, there is no reason why this workbook should not be in the hands of every board or staff member who is responsible for recruiting. In fact, I'm going to make a gift of several copies to some of my nonprofit clients.

An excellent source for those who are interested in the governance of health care organizations. Relations of staff and CEO to boards are critical to the effective functioning of health organizations. This book provides the tools to more effectively understand how to harness and lead the power of boards to the best advantage of the organization. Pointer and Orlikoff are two of the best (actually unique) individuals in this important area. They have used the knowledge acquired through work with a large number of organizations to help understand how they work and how to work with them. Must reading for CEOs, board members and those who interact with boards.

Outstanding! This book is great - not only for health care organizations, but boards at all levels - small business, corporate, even community and homeowner associations. It is practical and resourceful, providing me with an action list to make my board interactions more effective.

This book provides excellent tools and guidleines to take governance into the 21st century. Dennis Pointer and James Orlikoff provide fresh ideas and insights into how boards can effectively and successfully enhance their organizations. This book should be read by every health care board who wants to make a difference in their organization.

Board Work is as clear and practical a work on governance as I've ever read. I commend it to new and experienced board members, to the chairs of governance committees charged with board improvement, and to the executives who staff boards.

As a trustee and governance consultant, I know these authors and have heard them speak -- and it was a pleasure to see how well the book transfers their years of experience into print.

The book works so well because it is built on a straight-forward model that the authors carry throughout every chapter. The model suggests that healthcare boards (and most other boards, for that matter) have five central roles: defining organizational ends, ensuring management performance; overseeing financial performance; overseeing quality; and providing for the board's own structure, composition and effectiveness. Boards carry out these roles in three ways: by making policies, making decisions, and overseeing performance. One of the book's strongest components is explaining how - in order to define organizational ends - a board identifies the organization's stakeholders and their expectations. Few boards do this at all, much less do it well.

Board Work joins books by John Carver, William Bowen, Cyril Houle and Richard Chaitt as an exceptional contribution to the emerging body of pragmatic governance literature.

I recommend it highly.

Zimmerman and Lehman have written an encouraging and practical guide sure to help diffuse the fear and loathing with which most nonprofit board members face in fund development. Straight talk about board responsibilities sets the stage. Short easy exercises suitable for board meetings demonstrate fundraising skills and techniques. "Boards That Love Fundraising" provides the script for board presidents and staff to share the practice and the joy of successful resource development within any nonprofit.
-Marcia Rundle, Regional Resource Development Director, Western States Region, Habitat for Humanity International

The authors challenge traditional attitudes, and fears, about fundraising by arguing that we should view the activity not as "tin-cup begging" but as providing a way for people to invest positively in their communities. The authors break new ground by focusing on benefits that *donors* derive from philanthropic giving and strategies to enhance these benefits. With exercises entitled "What Moves People to Give," the book offers ample opportunity for readers to apply this refreshing approach to their specific circumstances. As a Commissioner on the San Francisco Commission on the Status of Women, I also serve on the PTA board of my daughter's public elementary school, always in dire need of funds, and fundraise on behalf of my alma mater, Bryn Mawr College, which relies heavily on alumnae financial support, and I have found this book to be an invaluable resource. I recommend this easy-to-read and comprehensive guide to anyone who serves on a board, especially those of you who have been afraid of fundraising. You won't be able to put it down!

I am not associated with a non-profit, but I am an artist who is constantly looking for funding sources. I found this book
extremely helpful in suggesting ways to overcome my fear of confronting prospects face to face. It is written simply and reiterates the positive message that we need not fear requesting large amounts of money. Like in any sales game, the worst thing that can happen is rejection.
I haven't yet found people who are "thrilled to give", but doing confidence building prep before I try can only boost my chances.
Paula Taylor, Independent Filmmaker

I found this book to be a wonderfully straight-forward and user-friendly guide which can actually motivate a nonprofit board to sucessfully fundraise. I think it does a great job of insightfully recognizing the reluctance fundraisers have in asking for money. The authors answer this situation with, what are to me, practical and surprisingly simple ways in which to restore fundraisers' confidence (and enthusiasm!). I definately recommend it!

Dr. Carver's seminal work on nonprofit board governance updated to cover all the Sarbane-Oxley stuff. For those who care enough to study the very best.

Carver describes how to avoid common Board mistakes and actually create the Board in a leadership role. It seems so obvious now that I read it... but I had to read it to realize what the problems were with my previous and current Board experience.

This book is tailored to answer questions about every size of Board, so read it! It's a bit dense in its language, but useful to all of us.

I am currently a newly appointed Board chairperson for a non-profit Christian school and we have been using John Carver's Policy Governance model for the last year. While we still have a long way to go to incorporate it completely into the fabric of our board processes, we have made great strides toward it in only a year. This book is excellent in helping us get there. I have also read several of John Carver's guides and although they are somewhat small for the money you have to pay for them, they also contain very good information. We hope to study these principles as part of our on-going board training during this board fiscal year.

Not the most engrossing read, but for anyone serving on a board, it is a great resource.

As a younger person wanting to move into fundrasing into the future this book gave me the encouragement that I needed to stick with it! Its not a how to do book its a I can book!

This is a great book for fundraisers of all levels. It is more like a self-help book than a fundraising book. I agree with all who said this is not a how-to book, but a go-for-it book. Highly recommended.

As a young person looking towards moving actively into fundrasing, I appreciated this book alot. It gave me the encouragement I needed to stick it out, and understand that its not as easy as it looks, but I can do it. This isn't a how-to-book, its more of a "You can do it!" book.

This book offers the best advise I've ever seen on Fund Raising! It is not a technical how -to- do-it book, but goes into the underlying assumptions and attitudes that are necessary to become a successful fund raiser. It gets you excited about fund raising and makes you want to run out and get started!

When I read this book, I felt that I had been missing the obvious for a long time. The authors provide an explanation about why most of the changes in organizations don't work, whether they are Theory E or Theory O, and how you can combine the two for meaningful and effective results. Their work is based on lots of experience and for me they finally explained what the problem is--and what to do about it. As a change agent, this book gave me great new thinking with which to practice my craft.

Mike Beer has been for some time now clarifying the issues involved in Corporate Cultures, Human Capital, and Organizational Change. In this recent book Dr. Beer has done what SHOULD have been done decades ago: Linking several fields by providing useful Framework. This book synthesizes fields "apparently" diverse such as: Organizational Design with People & Team Profiling with Organizational Profiling and Human Dynamics. It is a precise, concise, extremely effective, and much needed book.

Human factor and business
Michael Beer and Nitin Nohria's have present a framework toward as an integrative theory of change. Theory E has as its purpose the creation of economic value, often expressed as shareholder value. Its focus is on formal strong hierarchy structure and systems. It is driven from the top down with extensive help from consultants and financial incentives. There's know room the creative managers. You must agreed to the objects (make and keep the shareholders happiest man in town no matter what) that the top commands and demands.

Theory O has as its purpose the development of the organization's human capability to implement strategy and to learn from actions taken about the effectiveness of changes made. Its focus is on the development of a high-commitment culture. Its means consist of high involvement, and consultants and incentives are relied on far less to drive change. Change is emergent, less planned and programmatic. Here there's know place for silos but teamwork and personal development.

Resolving the Tension between Theory E and O
It is vary tempting if you find a business model that can boots the business finance, there's a big chance that you will follow that lead. But this can turn out on the short run well for the business and especially for the shareholders. But on the long run this have a great deal of stress on the employers by taken the human factor out of the workspace, and make the workplace a money machine. The authors argue strategies that works only on behave of the shareholders will not survive in the long run. To solve this problem one must look further than the shareholders and deeper than the business objectives (theory O). There must be a cultural transformation. Everyone must work for the same goal and not draining the gaol for the sake of the CEO. To make the cultural transformation, there will be more benefits to the organization in the long run. Finally this will create a win-win situation for the organization employees and the shareholders.

Even in the change literature are changing. In breaking the code of change the authors have may very well suggest that the old change agents like Weick, Pettigrew, Bennis, Argyris have lost contact whit the reality, they don't have the vision, the energy.
They are not change agents but organization development that help curtain organization to function within the circumstances under the economic situation of that particular moment. At the end of the book Beer and Nohria conclude that these agents didn't succeed to break the code of change.

The interesting thing is when you look at the company's the authors consider that make the loop from good to great, you will be surprise if you think that the good to great company's are IBM, Microsoft, Enron, Shell, well not anymore if you're, if you're looking for the company's that embodied the leadership that make the loop from good to great. Don't look for the company's that appear on the front page, or the company's that make the news. But look around the corner. My advise study this book, search for the human factor, and make your notes and act according to your vision. You may be surprise how in the smallest things you can be the one that turns things around from good to great. Good study material for organization consultants, HRM and MBA's.

I have just finished reading this book and have been rewarded, as a "change" practitioner, this book adds real value in bringing the streams of change together. It is rare when I read a book on the subject and find it rewarding, enhancing what I do at the coal face. No, quick fix recipes but a thoughtful, well constructed set of ideas that do justice to this complex subject. I would reccomend this book to those who want to get beyond "listmania" and into some real thinking of what is involved in the dynamics of change.

Bob Harris and Cal Clemons combined four decades of experience running successful AMCs to create a publication that has been billed by some as a bible for analyzing, revamping, revitalizing and growing an Association Management company. In Building an Association Management Company, they share their secrets on everything from getting started, to business and marketing plans, to soliciting and serving clients, to what the future holds.

I have read Building an Association Management Company from cover to cover. It is a great resource for my company and staff.

This book is a great resource for an association management company. I've used it a lot for a quick reference.

You are a big part of our success. Your book was fantastic and extremely helpful.

I've had the benefit and pleasure of being taught both individually and in team forum by Dave and Arky Ciancutti from the Learning Center in San Anselmo. Arky's book is a great compliment to the in-person sessions and an excellent standalone pice of work. Sound, practical advice on how to develop and sustain personal and business relationships. I won't go as far as to say this changed my life -- but that's not far from the truth. This is a very readable book, with checklists, advice, key points all presented very clearly. Read cover to cover or use as a reference when your technique needs brushing up. Arky clearly explains why things happen and why we do what we do. Armed with those data we're much better prepared to make a change for the better.

This book is a must read. A completely differant perspective on leaderahip.

It's refreshing to see an alternative to all the books on Machiavellian politics, intrigue and all the derivatives. Here is an approach to leadership that will give an organization a competitive advantage AND provide a healthy culture and work environment. I hope this book is the opening to new ways of doing business.

Built on Trust needs to be read by CEOs and managers of all types. After graduating with my MBA I worked for two different companies over a three year span and I found both organizations completely lacking basic managerial capabilities and functionality. Being a young, ambitious guy I knew I was "wet behind the ears" but my managers were deplorable at best. The result was a downward spiral in productivity and results at both companies.

The key principles of the book are closure, commitment, respect, responsibility, communication and speedy resolution. I won't go into depth about the principles but most people don't understand, including myself before I read this, how each contributes to an organization's overall success and "social capital."

What the authors are trying to do is get companies to apply their "Trust Model" and the result is, in their minds and mine, that an organization will end up with a competitive advantage over their competitor.

I found the book to be quite similar in many regards to Abraham Maslow's hierarchy of needs at times since one of the goals is to help employees in attaining "self actualization" where their aspirations and sense of contribution occur.

The models' goals, to list a few, include (1) increasing group intelligence through communication (2) increasing creativity (3) making people feel passionate about work (4) creating synergies and (5) getting everyone focused on a common goal.

SENIOR MANAGERS OR ASPIRING MANAGERS! BUY THIS BOOK! This book, along with Peter Drucker's The Essential Drucker, are where I would start to create a better managed, more efficient business.

It is my belief that just about everyone has a passionate desire to contribute. We have a hunger to be a part of something bigger than ourselves, especially when that something reflects and amplifies our inherent values. That is what this book is about. Creating the organization that everyone loves to work for and that the best talent flocks to. If anyone wants some other good business books just e-mail me.

This book is practical and easy to understand. It touches base on every aspect of the business no matter how big or small. It awesome for reference, since it's detailed and organized. I always go back to it. And the tips are great!

This book was helpful, more so than others I've read. I would reccomened buying it. This book has a lot of useful information. The charts and timelines are very nice also.

I purchased this book several years ago and I still refer to it whenever I am planning a special event. Freedman & Feldman provide a guide that literally lays the groundwork for conducting a successful special event (I hope that is not a Kent Dove title). Every subject from selecting the right event to post-event evaluation is covered in this resource.

Great pains are taken to illustrate the areas discussed and tips abound throught the book. I found the samples of event materials particularly useful in gaining an understanding of some of the principles that are illustrated.

The Business of Special Events is a must have edition to your library. A great resource for volunteers, chairpersons, staff and Board. I completly agree with George R. Reis, Editor, Fundraising Management when he says "When other writers discuss special events, they often quote Harry Freedman. This book is the final word on the subject."

Collaboratively written by professional non-profit organization fundraiser Harry A. Freedman and Florida-based journalist Karen Feldman, The Business Of Special Events: Fundraising Strategies For Changing Times is a step-by-step guidebook that effectively instructs the reader in every step of organizing a successful fundraising effort in today's technological era. Individual chapters specifically address how to create a balanced budget; secure corporate sponsorship; maintain accurate records; get serviceable publicity; provide food, beverages, and entertainment at fundraising gatherings; and more. A wealth of practical tips, tricks, and techniques make The Business Of Special Events a top-notch and highly recommended resource.

An interesting format of letters back between friends about service on a board. I believe it's best read after other more structured infomation on the roles and functions of a board, then round out your perspective and understanding with this fine work. Very short, an easy read.

Called to Serve is recommended reading by all YMCA staff who work with policy making volunteers. It is designed as "letters to a friend" and covers the why, how and what in working with volunteers/boards in a conversational way. It is not overwhelming, nor does it get into a lot of governance issues. It leads you to understand the meaning and purpose of volunteerism and many, many lessons as to roles of volunteers, meeting development, strategic planning, effective committees, etc. I highly recommend it!

Truly an enjoyable, profitable read with many treasures for the one seeking advice on non-profit or volunteer boards.

This is packaged in letter form of author writing advice to a friend about such board memberhsip and leadership.

Just a few of the many gleans one will get: "the board does have obligations in the short term, but the future, with certain expectations, comes first"; "desigining an agenda by following the lines of a bell curve"; "one of the great time wasters for any group is the routine of giving progress reports when there's been no progress"; and the wonderful story of the postmaster who would not be bothered out of a meeting until he heard it was to receive thanks.

One reading this wants to be on any board that Max is on. Also, to invoke some of his wisdom tenderly yet passionately given in this work. Buy one for yourself and all members on your board. It will bring more joy to the member and more service to the organization.

De Pree's latest addition to his leadership books such as best-selling Leadership is an Art, Leadership Jazz, and Leading without Power, has turned his vast experience with non-profit boards into a helpful volume about creating an effective volunteer board. The book covers generalities like the expectations of board and staff, as well as specifics like how to construct an agenda. De Pree gets as specific as stating, "The chairperson should not permit anyone to read to the board." Amen to that! The book can be read quickly, referenced easily, and would help create basic principles and expectations for the board. Anyone working with a volunteer board would do well to provide a copy for each board member.