Organizations Books


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Organizations Books sorted by Average customer review: high to low .

Organizations
Handbook for preclears
Published in Unknown Binding by The American Saint Hill Organization (1974)
Author: L. Ron Hubbard
List price:

Average review score:

15 Act Processing
Helpful Votes: 1 out of 1 total.
Review Date: 2008-06-14
Audit yourself with the tech from Advance Procedures and Axioms. Run secondaries, lock scan, and other advanced tech.

One of the greatest books ever written
Helpful Votes: 1 out of 1 total.
Review Date: 2008-06-05
I am only half way through this book, and already I have read more truth here than I've ever read elsewhere. And believe me, I've read all the self help books. L. Ron Hubbard is a true genius and certainly one of the most important teachers in this history of mankind, period. Get this book, it will change everything.

Great Techniques
Helpful Votes: 7 out of 8 total.
Review Date: 2004-11-05
I used the techniques from one chapter to quickly recover from a fall on concrete, where I hit my head, and a personal sorrow. I handled the physical aspects separately from the fall and on the memory of both was able to resolve the pain and sorrow so now I can think about it easily--as easily as normal memories. Thank you, L. Ron Hubbard. It works. Get it. Try it. Use it.

Not for the faint of heart
Helpful Votes: 7 out of 8 total.
Review Date: 2004-04-12
This book is very helpful but not necessarily a walk in the park to use. It's all about weeding through various things that make life difficult and how you can work your way to a better state of mind. You have to be willing to work for it and if you follow the steps in the book, you get amazing results. If you don't do what it says in the book or only do it half-heartedly, you really don't get much out of it. I give 5 stars because it really does deliver. In using the book, sometimes you have to examine things about yourself that aren't so easy to face. Once you push through those things using the book, it's pretty beneficial.

Handbook for Preclears
Helpful Votes: 8 out of 9 total.
Review Date: 2003-08-24
This book is for those who are in the need of change in their lives. It isn't about money; it isn't about winning friends and influencing people. It is a self-help book for those people who want to change the conditions of their life by viewing their goals and problems and past situations that relate. It gets a person better acquainted with himself.

It was written many years ago, but the techniques work IF one reads the book throughally and applies each step. The author is deceased, and the book is not published by the author but by the
LRH Library which is run by the Religious Technology Center which is a [type of religion]corporation.

There are many references in the book where you can go for further services--however, you might search out alternatives on the Internet, because there are individuals in what is called the "FreeZone" who can deliver services, too. If reading this book makes you want "more" then shop around.

In this Handbook for Preclears the dynamic principle of existence, which is "survive" is introduced. It is an important datum, because it is what all things have in common...it is the common demonator of existence. Of course, there are degrees of survival from bare to successful, but the datum gives one a way to look at things.

That isn't the only datum that is useful in this book. It isn't a good book for someone who just skims the reading material and doesn't throughally apply the exercises. That is why I rate it a 4 star instead of 5--...

Organizations
Handbook on German Military Forces
Published in Paperback by Louisiana State University Press (1995-08)
Author: U. S. War Department
List price: $39.95
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Collectible price: $39.95

Average review score:

Handbook on German Military Forces
Helpful Votes: 0 out of 0 total.
Review Date: 2007-01-23
If you're looking for the nuts and bolts of what made the WW2 German army, this is the book. A very nice overview of the entire military machine. As a historian and WW2 German reenactor I liked the coverage of military tactics from army to platoon, as well as the coverage from tanks and airplanes to individual field gear. Weapons, boots, bread bags, radios and all the field gear are covered along with lesser known machines like field kitchens and bread makers! Highly recommended.

WWII Enthusiast Heaven
Helpful Votes: 1 out of 1 total.
Review Date: 2005-08-12
Totally comprehensive review of everything about the Wehrmacht from their biggest guns down to their canteens. Massive review of the organizational structure of all elements from the leadership down to breakdowns of divisions, tactics, etc...The claim on the back that Marshall might have known more about the Wehrmacht than Hitler seems plausible. This is a real gem.

The Authority
Helpful Votes: 1 out of 6 total.
Review Date: 2000-12-07
An absolute must have for anyone interested in the German military of World War II. A very technical guide that does not waste time with flowery documentation.

This is the ultimate guide.
Helpful Votes: 3 out of 5 total.
Review Date: 1999-10-18
This is the ultimate guide to German forces in the Second World War. Although produced late in the war, it covers the old type of infantry division. I thought that was a nice touch. This book teaches us not only about Germans, but what their contemporary counterparts were thinking. Want to crawl around indide the heads of American Intelligence Officers from another era? This is the book.

Excellent fact book of the German Army.
Helpful Votes: 8 out of 8 total.
Review Date: 2001-10-13
This an outstanding book of facts and data whose main scope is the German Army. Although the name of the book refers to the whole German armed forces in reality the coverage is wide for the Army, light for the Air Force and almost non-existent for the Navy. The information it contains is extremely detailed (in particular in tables of organization and equipment of many divisions) and on the whole very accurate (although not without the ocassional flaw: a schwärme is referred as a tactical unit of 5 airplanes but in reality was a 4 airplane unit).
Although it provides information from 1939 to 1945 the information relating to the tables of organization, tactics, equipment and uniforms refers mainly to the period 1944-45.
For example, you can find the TO&E of an army and SS panzerdivision in 1944 but not in 1939 or 1940.
Also, it is important to note that due to the nature of the book it is mainly a WHAT and HOW book (provides data and factual information )but is not a WHY book. That is, you will notice that a motorized infantry battalion differs organizationaly from a regular infantry battalion but it is not explained WHY. Other books give the explanation. This is not a problem with the book, it is just its scope. Overall it is a highly recommended book for anyone interested in the details that are not covered in most WW2 books.

Organizations
Hesselbein on Leadership (J-B Leader to Leader Institute/PF Drucker Foundation)
Published in Hardcover by Jossey-Bass (2002-08-30)
Author: Frances Hesselbein
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"To be or not to be, that is the question"
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-19

Frances Hesselbein is currently editor-in-chief of Leader to Leader quarterly. Previously, she served as CEO of the Girls Scouts of the USA and then as chairman and founding president of the Leader to Leader Institute, formerly the Peter F. Drucker Foundation for Nonprofit Management. Her published works include this book as well as The Leader of the Future, co-edited with Marshall Goldsmith and Richard Beckhard; The Leader of the Future 2, co-edited with Goldsmith; and Be*Know*Do (an adaptation of the U.S. Army's leadership manual) to which she and General Eric K. Shinseki (USA Ret.) co-wrote the Introduction.

In his Foreword to this book, Jim Collins observes that Frances Hesselbein "grasped a central paradox of change: the organizations that best adapt to a changing world first and foremost know what should [begin italics] not [end italics] change. They have a foxed anchor of guiding principles around which they can more easily change everything else. They know the difference between what is truly sacred and what is not, between what should not change and what should always be open for change, between `what we stand for' and `how we do things'...Equally important, she exercised the discipline to say no to opportunities that did not fit the central mission." This brief excerpt from an uncommonly insightful analysis of Hesselbein's numerous and substantial contributions to knowledge leadership help to prepare the reader for the 19 essays that follow in which Hesselbein shares what she has learned about leadership that understands the importance of knowing that leaderships is much less about what one does, and much more about who one is.

The essays originally appeared over a period of three years, 1999-2002. After re-reading them, Hasselbein observes, "I found that I believe even more passionately in the whys [of leadership]: the values, the principles, the beliefs that define who we are, what we believe, what we do, and how we work with others, our fellow travelers on a shared journey to leadership in an uncertain world." In this volume, of all the challenges that CEOs face, she identifies those that have little to do with managing the enterprise's tangible assets (important though as they obviously are) and everything to do with monitoring the quality of leadership, the work force, and relationships.

More specifically, the "`how to be' leader knows that people are the organization's greatest asset and in word, behavior, and in relationships she or he demonstrates this powerful philosophy...builds dispersed and diverse leadership - distributing leadership to the outmost edges of the circle to unleash the power of shared responsibility...holds forth the vision of the organization's future in compelling ways that ignite the spark needed to build the inclusive enterprise...and [meanwhile] knows that listening to the customer and learning what he or she values - `digging in the field' - will be a critical component, even more so in the future than today."

My take on all this is that Hesselbein fully understands and appreciates the value of "know-how." Her key point (if I understand it) is that effective leadership can be provided only by what Bill George characterizes as "authentic" people: those who consistently demonstrate the values, the principles, the beliefs that define who they are, what they believe, what they do, and how they work with others. As George describes them, they demonstrate "the highest integrity, [are] committed to building enduring organizations...have a deep sense of purpose and are true to their core values...have the courage to build their companies to meet the needs of all stakeholders, and recognize the importance of their service to society."

Both Hesselbein and George are convinced, and I wholeheartedly agree, that the greatest leaders are those who develop and then sustain authentic leadership at all levels and in all areas of the given enterprise. Moreover, they are determined to be "good citizens." As Hesselbein explains, they believe "that the community is as much their business as is the business of their enterprise. They dedicate the same commitment to this job, the same forecasting, planning, marketing, and mobilization of energy and initiative, that they dedicate to building the enterprise within the walls."

Make no mistake about it: These are formidable challenges that Hesselbein poses to those who aspire to be leaders. "All the how to's in the world won't work until the `how to be's' are defined, embraced by the leaders, and embodied in every action, every communication, every leadership moment." Indeed, she continues, there must be "leaders of character at every level, leading the organization and the community of the future." Some may view that challenge as "unrealistic." It isn't. Others may view it as "idealistic." It is...and that is the most important lesson all of us can learn, not only from what she has written but from what she has been and continues to be.

Excellent guide to leadership principles
Helpful Votes: 1 out of 1 total.
Review Date: 2007-04-09
Frances is a special and extraordinary role model who shares her insights and encourages others to reach for their maximum leadership potential. The creativity within her advice is engaging and inspirational. This is a great book for young leaders and those who are developing goals and a vision for their career and personal success.

One of this Centurys Greatest Thought Leaders
Helpful Votes: 4 out of 7 total.
Review Date: 2002-08-28
Hesselbein on Leadership should be on all leaders "must read list". Frances has taken the multidementional, quantum complexity of leadership and given timely gifted guidence in language and concepts that are understood by the intellect in addtion to being rocognized by the soul.

Her thoughtful and thought provoking words are a call for the action of "being" not just "doing". Every sentence rings with truth and power. This is a book you will return to again and again.

Managing in a world that is round . . .
Helpful Votes: 9 out of 10 total.
Review Date: 2002-11-26
This book was first mentioned to me at a Leadership presentation at one of the not-for profit organizations I serve, and then again a short while later at a UCI Graduate School of Management presentation by a local executive. This is a delightful small book filled with some good advice, pithy sayings and leadership insights. Hesselbein lives up to her reputation in this compendium of essays on Leadership. I rather like books of essays because often each chapter, or essay, stands on its own and can be read or re-read as the need arises.

Hesselbein writes in a clear and conversational manner that makes it easy to understand her point. But one should not be lulled into complacency while enjoying her most readable style for the insights to be shared are important and many. She points out with great understatement that "Leadership is a matter of how to be rather than how to do it." She offers as whole new way of organizing our enterprises as she explains "Managing in a World That Is Round." This book will find its best use for those managers looking for a metaphor or simple explanation to share with others in the organization such complex topics as organizational change, behavior, and interaction with the environment. It will be on my reference shelf for a long time to come.

Class shows
Helpful Votes: 9 out of 11 total.
Review Date: 2002-09-06
Frances Hesslebein is one of the world's greatest leaders. In fact, Peter Drucker (no "easy grader") said that she was the most effective executive that he had ever met.
_Hesselbein on Leadership_ is a compilation of her wonderful essays (largely from the journal "Leader to Leader").
In a world where many leaders have gone for the "quick buck", it is gratifying to hear from someone who is interested in "doing what is right".
Her writing, like her leadership, is direct, honest and to the point. Unlike some leaders who specialize in slogans, she is someone who only writes about what she believes in and is willing to live.
Her work has the unique quality of being both timeless and refreshing.

Organizations
Holy Secrets, Holy Lies: The Shocking Story of Sexual Corruption and Abuse of Power Inside the Catholic Church
Published in Hardcover by AuthorHouse (2004-05-26)
Author: Christine Amoia
List price: $29.50
New price: $29.50

Average review score:

This is one nasty man!
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-18
My mother gave me this book after she read it. I am a high school senior and reading it gave me the chills. I could have been one of his victims! If my mother hadnt had an eye to see him for the predator that he is, I might have fallen into his grasp. Yes, I know who he is, even though the names have been changed. And I know a couple of the victims too. They are from a wealthy family in our town and did everything to hide after the news came out. This man ruined their lives forever. I want to see him punished but it will never happen unless somebody takes him to court. He thinks he is getting away with it. Someday, he is going to answer to the highest court and then what will he do???

This new book is very helpful.
Helpful Votes: 0 out of 0 total.
Review Date: 2004-06-11
This book is mysterious in that it puts you in the mind of Pamela, the main character/victim....yet you are shown what is going on behind her back. It is a shame that all these people were hurt by one bad man. I hope they all can get on with their lives and be happy once again.

Outstanding book
Helpful Votes: 0 out of 0 total.
Review Date: 2004-06-03
This book helped me see how a predator gets his victims. It kept me on the edge of my seat because I could see Pamela walking around clueless about the priest's real activities. Having gone through a tortuous incident with someone I trusted, I could really relate to her story and wish her and the victims well.

Brilliant!
Helpful Votes: 0 out of 0 total.
Review Date: 2004-06-03
I want to thank Ms. Amoia, who had the guts to finally tell the truth on the big bad church and how they are only looking out for their own pockets. I liked the "Suggested Reading" pages in the back of the book. I found many of the articles helpful to me, a former victim of sexual, mental and spiritual abuse. I really related to the poem in the front of the book. I am on my way to recovery and getting on my feet after many years of torture at the hands of someone I trusted. Finally, I am beginning to take back my power too. Thanks for writing this book Ms. Amoia and God bless you always. (...)

Makes me Angry
Helpful Votes: 1 out of 1 total.
Review Date: 2004-06-03
This book made me so angry, I could scream. How dare this priest do what he did to so many trusting persons???? I am glad the author decided to write about the victims so that something can be done about abuse in the church. It wasnt a book to be read for entertainment but for instruction and help. I would really like to know his real name. Why would the church keep him so safe and secure? I bet there are so many stories out there. To the author: keep writing!

Organizations
How to Write Fundraising Materials That Raise More Money: The Art, the Science, the Secrets
Published in Paperback by Emerson & Church (2007-02-15)
Author: Tom Ahern
List price: $24.95
New price: $15.65
Used price: $16.01

Average review score:

How to write fundraising materials that raises more money
Helpful Votes: 1 out of 1 total.
Review Date: 2008-02-11
generally, it's a well taught and expounded book that very few books explain so very clearly in detail. as someone involved in raising money and promoting our non-profit, social work I am tremenously blessed and have my mind renewed and informed with fresh perspectives.

I read this book straight through...
Helpful Votes: 1 out of 1 total.
Review Date: 2007-10-11
The material in this book is as invaluable as the style in which it is written. I found this book incredibly motivating, informative, stimulating, and fun to read. Thanks Tom! I feel utterly refreshed and excited to write now, instead of dreading it.

Just Read It!
Helpful Votes: 1 out of 1 total.
Review Date: 2007-07-26
This book is easy to read, makes you laugh, teaches you how to write better and helps you raise more money. It just doesn't get any better any this. If you write anything to donors or prospective donors you should stop and read this first. You won't regret it.

Fun to read and jam-packed with essential information
Helpful Votes: 2 out of 2 total.
Review Date: 2007-10-15
I could not put Tom's book down and read it in a night. There are some many great tips and insights -- I will not write another thing without this book at my side!

All Fundraisers Can Benefit From This Book
Helpful Votes: 2 out of 2 total.
Review Date: 2007-06-18
For research purposes, I have more than 30,000 direct mail samples, countless annual reports, and hundreds of newsletters in my business library. And I'd say probably anywhere from 2 to 3% of them are really good (that means they raise a lot of money). They practice what Tom Ahern teaches you in his new book.

If you've ever had the opportunity to see Tom present - and he presents at many conferences around North America - then you'll know why you need this book. His way of thinking about donors, and what they want, will enable you to improve almost any donor-directed publication that you produce.

I strongly encourage anyone working for a nonprofit to buy this book - almost certainly it will improve the quality of the information you give to your donors, and the amount of money they give to you.

Organizations
Human Dynamics : A New Framework for Understanding People and Realizing the Potential in Our Organizations
Published in Paperback by Pegasus Communications (1997-07-01)
Authors: Sandra Seagal and David Horne
List price: $42.95
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Average review score:

A most complete study of human diversity.
Helpful Votes: 0 out of 1 total.
Review Date: 1998-08-24
It is obvious that Dr. Seagal has worked extremely hard to confirm her research since 1979. Her style of writing is clear, concise and void of jargon. I found the content easy to absorb, understand and apply. Just the heightend awarness of how diverse we are has made a significant difference in how I work and related to people. I can see some real possibilities for applying in a business context.

improving teamwork in your organisation,family & community
Helpful Votes: 13 out of 13 total.
Review Date: 1998-11-06
the first time that I have found an approach which looks at humans holistically and systemically. It is not a group of personality characteristics describing superficial behaviours, but a way of understanding and recognising internal processes particular to various human dynamics. It therefore goes much deeper than any other personality assessment technique I have seen and because of this can not be reduced to a paper and pencil test. However, the gift this approach brings is that it can be taught to everyday people and can provide access to better relationships and a greater understanding of how to release our judgement of others. A truly life changing book.

A Proper Examination and Explanation of Human Action
Helpful Votes: 16 out of 17 total.
Review Date: 2001-01-24
If you have found most personality tests insignificant, unhelpful, or unrevealing, then perhaps this book is for you. Human Dynamics goes into much more depth and provides a greater understanding of human communication and actions than any simple personality test. While people can be placed into certain "dynamics," these dynamics are not nearly as restraining or stereotypical as personality tests tend to be. Rather than explaining one's personality, dynamics explain how groups of people tend to process information, not necessarily how aggressive, passive, or "likeable" they are. This book helped me in terms of personal discovery, and has also helped me understand why it always seemed that so many people "just never seemed to think like me."

A most complete study of human diversity.
Helpful Votes: 6 out of 6 total.
Review Date: 1998-08-14
It is obvious that Dr. Seagal has worked extremely hard to confirm her research since 1979. Her style of writing is clear, concise and void of jargon. I found the content easy to absorb, understand and apply. Just the heightened awarness of how diverse we are has made a significant difference in how I work and relate to people. I can understand why this work is being applied internationally, especially in business and education.

Great book
Helpful Votes: 9 out of 10 total.
Review Date: 2000-07-09
Models to describe human personality are presented. Each model has it unique characteristics, its strengths and weaknesses. Each model will respond most effectively to certain modes of communications. This understanding of the different models presented will help a manager, a teacher, a student or just about anybody to understand themselves and people around them better. This will enable better communication of ideas and thoughts. Students will learn better and managers will be able to communicate more effectively with individuals. The models can be taken up to an organizational level. The applications of this book are far and wide. It is also simply and clearly written.

Organizations
Improving Your School One Week at a Time: Building the Foundation for Professional Teaching And Learning
Published in Paperback by Eye on Education, (2006-07-31)
Author: Edd Jeffrey Zoul
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Average review score:

An invaluable step-by-step resource.
Helpful Votes: 0 out of 0 total.
Review Date: 2007-03-06
Written by Jeffrey Zoul, a principal with 20 years of teaching experience in the elementary, middle, and high school levels, Improving Your School One Week at a Time: Building the Foundation for Professional Teaching and Learning is a week-by-week guide to fostering better living, working, and study conditions in any school. Each week recommends addressing a different topic - from school safety to strategies for English as a second language students to test taking considerations, adopting a focus toward homework as small amounts of meaningful work rather than large amounts of busywork, improving communication between teachers and parents, and much more. Improving Your School One Week at a Time is a complete, user-friendly yearlong manual by itself, yet comes with a bonus - those who purchase a copy may enter a code online to download each of the "37 Friday Focus" memos from the publisher's website, and then customize them to apply to the specific needs and context of one's school. An invaluable step-by-step resource.

Proof that much wisdom comes from within
Helpful Votes: 1 out of 1 total.
Review Date: 2006-08-21
Dr. Zoul's Improving Your School One Week at a Time is an excellent resource for all educational professionals. The text is engaging and the incorporation of staff reflections makes this book truly unique. Zoul demonstrates how respect for and belief in teachers promotes a culture of professional sharing. Teachers are given the opportunity to share their ideas through Friday Focus correspondence, and the result is a wealth of knowledge and expertise all under one roof.

Practical PLC Building Blocks
Helpful Votes: 1 out of 1 total.
Review Date: 2006-08-21
This book will benefit adminisatrators and teacher leaders. It is a quick and easy read. The book should be used as the ABCs or basic building blocks of a successful PLC. The weekly Friday Focus articles are a collection of ideas that can strengthen or spring your PLC to the next level. The Friday Focus articles reflect the empowerment, knowledge, and passion of these teachers' unrelentess quest to do whatever it takes to teach, inspire, and motivate students. The Friday Focus collection produces a balance of best practices and personal ancedotes with a blend of humor, practicallity, dedication, and determination. Overall, it exemplifies a successful and productive PLC in action.

A Must for Teachers and Admin
Helpful Votes: 1 out of 1 total.
Review Date: 2006-08-20
What an amazingly simple yet brilliant idea! A MUST read for passionate educators and administrators from all levels that are seeking great ideas that will positively affect school climate from top to bottom.

This book, written by Dr. Jeff Zoul and his esteemed teaching staff, is full of insight and wisdom gained over many years of collective experience. It is obvious that student learning and creating a world-class school is their focus on a daily basis.

What would it be like if ALL children could attend a school like Otwell Middle School? No doubt, the possibilities would be endless!

Dr. Zoul's book is written with passion and conviction.
Helpful Votes: 1 out of 1 total.
Review Date: 2006-08-20
Improving Your School One Week at a Time is an excellent book for a school leadership team to read together for a book study. It is practical yet thought provoking. Each chapter delves into different educational experiences, methodologies, and strategies that will inspire a new educator or a veteran. Reading Dr. Zoul's educational experiences and those of his staff will leave you motiviated to teach another 20 years.......

Margaret

Organizations
The Internal Economy: How to Apply Market Principles within Organizations to Make Sense of Budgeting, Rate-Setting, Project-Approval, and Accounting Processes
Published in Paperback by NDMA Publishing (2004-04)
Author: N. Dean Meyer
List price: $8.95
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Average review score:

Economic theory and its direct application
Helpful Votes: 0 out of 1 total.
Review Date: 2004-06-12
The Internal Economy is a direct application of market economics within organizations in order to better manage resources and directly fight against insufficient innovation, accusations of high costs and unresponsive service, and customer dissatisfaction and resentment. A careful walkthrough of economic theory and its direct application to improve flagging businesses and their management, The Internal Economy is a "must-read" for businessmen, supervisors, and anyone whose bottom line involves improving the flow and quality of internal operations.

The Internal Economy, review by www.CorporateWriters.com
Helpful Votes: 1 out of 2 total.
Review Date: 2004-08-09
The Internal Economy: How to Apply Market Principles within Organizations to Make Sense of Budgeting, Rate-Setting, Project-Approval, and Accounting Processes
By N. Dean Meyer
reviewed by www.CorporateWriters.com

Dean Meyer attacks the very fabric of corporate existence by questioning the structure and ivory towers that exist within corporations.

He takes us back to the basics of activity based budgeting that makes it practical for an organisation to price its entire product line.

The notion of an organisation within an organisation is introduced in an easily approachable manner. Every resource in the organisation is there to service a client. A majority of resources within an organisation serve internal clients. There are very few that serve external clients directly, like Sales and Customer services.

He argues that the internal clients need to receive value from their internal supplier. Corporations must apply market economics within the company to design their resource management processes.

This approach breaks down the historical "always been done that way" to a zero based budgeting approach.

This sounds like a drastic and frightful approach but with the external economy at its most competitive, organisations must ensure that their internal organisation are in harmony with each other and delivering a value for money service.

He provides a toolkit to identify and implement the Internal Economy model.

There are four components within the Internal Economy:

Budgeting.

This is the yardstick by which the corporation will decide how much the corporation will spend on each function

Pricing

Determining unit costs by identifying the right units, assigning direct costs and amortising indirect costs.

Purchase Decisions

Project approval that assign budget to projects and services, adjusting priorities dynamically throughout the year.

Tracking

Accounting processes that provide information for decision-making and evaluation.

He argues that the above process allows strategic alignment by allowing the internal buyers (client pursers) to make decisions about to what to buy from internal suppliers and not those products and services which aren't relevant to their success.

The book concludes with sections on the impact of this approach on Shareholder value, Corporate governance and leadership style.

This is a thought provoking book which will probably raise many questions about an organisation and covers some of the issues that have tackled before in various guises including corporate re-engineering and Sigma six, but here the focus is firmly on controllable (internal) factors and not on uncontrollable (external) factors.

A recommended read for those executives responsible for the management of change within an organisation and those who oppose it or fear it.

Reviewed by Bob K

Chairman

Thought-it

As a main board director Bob gained experience both at operational and strategic levels in the service industry. His main involvement has been in the management of change via corporate re-engineering, CRM, systems oriented management information systems and training of staff.

He ran the internal audit department of a 1billion turnover Tour operator

As Group Finance Director prepared an outdoor advertising company for a float on the Stock Exchange

Has raised Venture Capital for the BIMBO of a sales promotional agency with one partner and worked within the target as MD to deliver the agreed business plan and exit goals very successfully.

Copyright:
www.CorporateWriters.com
www.InternetPressOffice.com

A breakthrough approach
Helpful Votes: 3 out of 5 total.
Review Date: 2004-04-16
In today's volatile business world, firms can no longer allocate their precious resources based on yesterday's budgets. To compete, companies need their capabilities well orchestrated and aligned with business strategies. "The Internal Economy" sweeps away old thinking about managing resources. Bringing the tonic of the marketplace to bear, it provides a breakthrough approach for planning and budgeting.

An IT view of a remarkable book
Helpful Votes: 5 out of 6 total.
Review Date: 2004-04-16
Although this book is applicable to any internal service in an enterprise, I'm addressing the value of this book from an IT perspective. In a nutshell, this book provides in 110 pages more information about how to go about getting control over IT spending and governance than a pile of other books I've read.

What I especially like is the business within a business approach, and the clearly defined steps to implementing and managing it. What 'sells' this approach is the hypothetical case study that starts in Chapter 2 and shows the fallacies of a typical budget cycle, and the associated pitfalls. I cringed when I read through this case study because I've seen it repeated time and again in companies large and small. The way the author follows up with this scenario by framing the problem, and then proceeding to provide a straightforward solution using a set of subsystems that cover budgeting, rate setting, prioritization and accounting is remarkable. What makes it so is the fact that the solution can be implemented in any organization, and is almost guaranteed to pay big dividends in efficiency, effectiveness, and customer satisfaction in a relatively short period.

Another aspect of this book that I like is the discussion about chargebacks. This is a topic that arises in IT shops, and is typically implemented with little thought - or erroneous assumptions. This short discussion alone will make this book worthwhile to CIOs.

The internal economy approach is based, in part, on activity based budgeting, which is a subject that merits its own book -is one of the most succinct and illuminating I've read. The author takes this topic from theory to practicality by providing a clear roadmap about how to effectively use it in an enterprise of any size. Interestingly, the approach also aligns nicely to earned value project management, which makes this book especially valuable to project-based organizations.

Speaking as an IT consultant who specializes in IT operations process improvement and service level management, I think this is one of the most important books for any consultant or IT manager concerned with effective service delivery. It truly does contain a solution to the thorny problems of IT/business alignment and providing value to internal customers.

Managing IT Resources Well
Helpful Votes: 6 out of 7 total.
Review Date: 2004-04-17
In this small, plainly and succinctly written book, Dean Meyer persuasively makes the case for a "deliverable-based" approach to the management of the resources of an organization's service function. He contrasts this with the "cost factor" (salaries, travel, etc.) approach on which too many budgeting processes are based.

Meyer believes that service organizations, and more appropriately all functional organizations, should be viewed as a "business within a business." Each function gathers resources and "sells" them to client organizations. To do this effectively, four processes are involved. First, client organizations must determine the budget for each project, or "deliverable" in Meyer's language, they wish to undertake and provide senior management with the full cost of each. Costs are provided by each service organization and includes indirect as well as direct costs. Also required is effective pricing of each service by the provider organization based on all expected costs and expected volumes. This, then, allows informed project prioritization and approval by the appropriate level of senior management. Finally, tracking and reporting of costs allows effective monitoring of each project and analysis of results.

The combination of these four factors enables business-oriented decisions as to what each client will and will not buy from a service unit. Executives can debate the value of each proposed deliverable with all costs and proposed results available to them. Meyer also notes that all proposed deliverables that affect a service organization's budget do not come from client organizations. "Subsidies" for resource expenditures that fuel the corporation as a whole and "ventures" for internally-needed new expenditures, such as infrastructure, must be proposed by the service organization and also approved by senior management.

In approximately 100 well written pages, Meyer presents his logical, and thoughtful, approach in a way that is understandable by senior executives - even those with no accounting or financial background. The book is certainly worth reading.

Organizations
Leadership in High-Performance Organizational Cultures
Published in Hardcover by Quorum Books (1999-06-30)
Author: Stanley D. Truskie Ph.D.
List price: $99.95
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bibliographic data provided by EarthTomes:
Helpful Votes: 0 out of 0 total.
Review Date: 2005-11-17
Author: Truskie, Stanley D.
Title: Leadership in high-performance organizational cultures / Stanley D. Truskie.
Publisher: Westport, Conn. : Quorum Books, 1999.
Edition Date: 1999
Language: English
Physical Details: xv, 147 p. : ill. ; 24 cm.
Subjects: Leadership.
Corporate culture.

Excellent Book on Company Culture
Helpful Votes: 1 out of 1 total.
Review Date: 2004-02-04
If you are an executive, business owner, or manager, this book will help you. I always believed company culture was important, but I had no idea about how to create the right culture. This book provides an easy model to follow that makes sense, plus it offers leadership guidelines to make it happen. I have already instituted some of the ideas presented in the book and I have seen significant positive performance results already. I would definitely recommend this book to any leader who wants to improve the performance of his company.

Great Model for Shaping a High-Performance Org. Culture
Helpful Votes: 2 out of 2 total.
Review Date: 2005-03-07
"I have really been struggling with how to shape my company's culture to ensure I am building an effective organization until I read Dr. Truskie's book. His culture model is so clear and makes so much sense that its logic jumps out at you once you realize that there is a "right" organizational culture. I have heard so often that there is no right or wrong culture, but this book's compelling argument clearly dispels that notion.

I have read other books on organizational culture, but quite frankly, they created more questions than provided answers. I did not know whether I wanted a strong culture, an open culture, a sales culture, a driving culture, or a friendly culture. Plus I did not know where to start. Dr. Truskie helps you understand that as a leader, you must establish the direction first, then shape the right culture to achieve your strategic goals and objectives .

At least now I have a model that will help guide me in creating an effective culture ( Dr.Truskie calls integrated and balanced) within my organization. He also provides excellent examples of unbalanced cultures and explains how they negatively affect performance. The changes we now have under way within my company have already resulted in positive performance improvement. But as Dr. Truskie points out, this is a journey, and not a destination so we are still working toward building our high-performance culture.

This is definitely not a "quick" read book but one you should read a chapter at time, think about the message, then read on to the next chapter. But I can tell you it is well worth the time...one of the more meaningful books on leadership available in a crowded market."

Leadership in High-Performance Organizational Cultures
Helpful Votes: 3 out of 3 total.
Review Date: 2001-03-14
I teach Organization Theory and Organizational Behavior. Teaching leadership has the challenge of finding a way to put the theories into practice. Dr. Truskie meets this challenge and offers a reasonable solution to this decision maker's need.

The Art and Science of Leadership
Helpful Votes: 9 out of 10 total.
Review Date: 2000-01-15
At various points throughout the book, Truskie cautions that there is no one "ideal" style, nor an infallible "model", nor any single combination of leadership traits, characteristics and behaviors which are most appropriate to all organizations in all phases of their development. He urges his reader to absorb and digest the contents of Leadership in High-Performance Organizational Cultures with care, of course, but also with some degree of critical detachment. Then, correlate his observations and suggestions with the specific circumstances of the reader's own organization.

Truskie suggests that "there is a direct link between leadership, organizational culture, and performance." According to his research and analysis, the most effective leader has an impact on "forming the culture of an organization, which further can have an enhancing effect of improving the level, ensuring the consistency, and sustaining the organization's continuing performance improvement." Truskie believes that many leaders are preoccupied with identifying and then manifesting an "ideal" style of leadership when, in fact, no such style exists. That is to say, even the most effective leaders have significant human imperfections; however, they are aware of these imperfections and make every effort to ensure that these imperfections do not have a negative impact on their respective organizations.

For this reader, one of the greatest benefits of Leadership in High-Performance Organizational Cultures is Truskie's explanation of the potential, beneficial implications of the L4 Strategy with specific relevance to creating and then sustaining a high-performance organizational culture. Leaders as well as those whom they lead must constantly monitor the balance of four aforementioned cultural patterns. Imbalances are inevitable. Although Truskie does not discuss it, he would probably agree that an early-warning system of some kind is highly desirable. The model he provides suggests all manner of ways by which to recognize and then respond effectively to symptoms of such imbalances. For the foreseeable future, change will be the only constant. Given that reality, Leadership in High-Performance Organizational Cultures can be of even greater value as all organizations (regardless of their size or nature) proceed into an otherwise uncertain future.

Organizations
Leading by Heart: Through the World of Quantum Civics
Published in Paperback by Fithian Press (2003-02)
Author: Richard D., Ph.D. Cheshire
List price: $15.95
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From the Heart
Helpful Votes: 0 out of 0 total.
Review Date: 2003-04-02
Dr. Cheshire does a wonderful job of communicating the quantum makeup of the character trait we call leadership. While his work is centered in philanthropy, his research and conclusions have application to all aspects of living. Anyone fascinated with the non physical nature of our physical universe will appreciate and recognize the truth of Dr. Cheshire's words.

Stimulating & inspiring for every voluntary leader
Helpful Votes: 0 out of 0 total.
Review Date: 2003-03-24
Leading by Heart outlines a leadership model which I have used extensively since studying with Dick Cheshire at Chapman University. The model applies to not-for-profit organizations and businesses. In fact, I have applied his leadership principles to all my classes and writing projects. The result has been greater clarity and focus on the importance of personal responsibility. I recommend this book to every voluntary leader in need of a new perspective on the challenges before them.

Leadership for out time
Helpful Votes: 0 out of 0 total.
Review Date: 2003-03-21
I find Cheshire's book to be applicable to the world in which we live. As a pastor of a church, I have bought copies for my Executive Board members to read, knowing that his emphasis upon compassionate leadership is what we all need to hear. He blends current scientific thought -- quantum physics -- with the need for new thinking in the Leadership world.
It was also helpful to have two scenarios played out -- volunteer institutions needing change -- in the form of college presidents and the dilemmas they face.
"Leading by heart is the primary challenge of our time." I can't agree more. Anyone who works with volunteers needs to read this book.

Looking at the third sector with new eyes
Helpful Votes: 1 out of 1 total.
Review Date: 2004-01-16
As an Executive Director of a small non-profit Dr. Cheshire's work has given me a new perspective on my role and that of our agency in the community. His case examples provided the context needed to apply the theories presented. It is a great honor that I was able to work with Dr. Cheshire during the summer of 2003 and discuss practical applications of "Leading By Heart" to my work and my leadership style. He is truly an amazing man with a wealth of experience. This is a must read for leaders in the non profit world.

Potential of Leading By Heart
Helpful Votes: 1 out of 1 total.
Review Date: 2003-04-11
Today, when imperious Management is confused with Leadership and many "leaders" at the highest levels of business and government have thrown moral practice aside for personal power and profit, Dr. Cheshire's book is a charismatic call for an ethical rebirth of Leadership. Since completing a Master's level program he taught in 1997, with a array of stellar guests, I have followed the ideas laid out in the Quantum Civics Paradigm presented in Leading By Heart.

It is a call to arms for those chivalrous enough to place a standard higher than reward, in their lives, their work and their voluntary activities. Dr. Cheshire states the sound philosophy of doing the greatest good, at the least expense, for the greatest number of people, over the longest period, in any endeavor. Leading By Heart is also the public presentation of his theories of organizational DNA and the formula for assessing organizational potential, I=am². These are exciting ideas with great potential in the fields of leadership and fundraising.

The material in this book has moved me in my career and personal life, and I have been forever changed by it. Read it, use it and the world will be better for your being here. That is the promise in each of us. That is the potential of Leading By Heart.

Hank Lamb
Director
Pros & Cons Project
Livingston, TX & Perris, CA


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