Organizations Books
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In the tradition of academiaReview Date: 2002-01-05
Great stuff - and great review in Fast CompanyReview Date: 1999-09-01
Excellent Info. Management StudyReview Date: 1999-08-25
Yet Another Proof of the Synergy Between "The Ivory Tower" and Contemporary BusinessReview Date: 2006-03-01
The novel concept, "Organizational IQ", was developed theoretically by Prof. Haim Mendelson and published in some leading academic journals such as Management Science and Information Systems Research. This book summarizes the results of those publications in an easy-to-read way. Organizational IQ is defined as "...a quantifiable measure of how organizations assimilate information and put together their decision and information architectures." It is argued and proved empirically in the book that High-IQ organizations on average are more successful than Low-IQ organizations. A company's organizational IQ describes how well the organization performs along five dimensions:
(1) External Information Awareness
(2) Effective Decision Architecture
(3) Internal Knowledge Dissemination
(4) Organizational Focus
(5) Information Age Business Network.
Mendelson describes each of these dimensions in detail and supports its arguments through the use of case studies from Dell, Hewlett-Packard, Acer, British Petroleum (BP), and Modex (a real company with a disguised name).
Although, the main focus of the book is on the use of Information Technology applications along these dimensions, an average reader will not have any difficulty in understanding these concepts if s/he knows what an Internet or Intranet is used for.
The book can be recommended as a supporting textbook for Strategy, Marketing, or Information Systems courses, especially in the graduate level. Whether you are in academia or in business, it is one of the books you should read if you are interested in how business should be done in the Information Age. Forget about the past Industrial Age books, they are already history... Chrysler has learned it in its own way (page 100 in the book)
PS: One may think that I am too generous in rating the books I comment on. However, one should keep in mind that among the books I have read, only those that are worth reading can make it here-my way of decreasing the information overload for Amazon.com members :)
a large leap forward for humanity -and IQ - of organisationsReview Date: 1999-10-04
1 EXTERNAL INFORMATION AWARENESS, ie each part of our organisation captures external information (customers, technology opportunities, competitors' actions) quickly and accurately
2 EFFECTIVE DECISION ARCHITECTURE, ie in our organisation decisions are made at the right level (by the people with the best information and perspective). As a result decisions : are made quickly, have high quality, instill ownership and accountability
3 INTERNAL KNOWLEDGE DISSEMINATION, ie each part of our organisation knows what it needs to know when it needs to know it. Effective information flows 4-dimensionally: Horizontal, cross functional Top-down, org-wide goals and priorities Bottom-up, operational challenges and opportunities Learning, review over time of all of above
4 ORGANISATIONAL FOCUS, ie organisation systematically fights overload and complexity by: Limiting scope of the business; focusing on core competences; simplifying processes
5 CREATING AN INFORMATION AGE BUSINESS NETWORK, ie Organisation maximises the value of eternal partnerships by applying the above 4 High IQ factors to the entire business network
Would love to share experiences with anyone working or reading up on how to improve organisations IQ factors
chris macrae, chief infomediary, brandknowledge.com e-mail wcbn007@easynet.co.uk

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Absolute AdviceReview Date: 2006-05-24
The best current work on honesty and leadershipReview Date: 2006-03-08
This is a topic that we should all get our teeth intoReview Date: 2006-10-21
Insightful!Review Date: 2004-03-02
Absolute HonestyReview Date: 2003-07-17

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Get It If You Are Displaced PersonReview Date: 2002-01-23
Great book for governing unexpected changeReview Date: 2001-07-10
Loved it. Recommend it to anyone on the edge.
Great Downsizing ResourceReview Date: 2001-02-14
An excellent, content-rich resourceReview Date: 2001-09-04
Lubin Hits the MarkReview Date: 2001-11-28
Now I have my own copy from Amazon which I use most every day. It is very helpful.

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Great leadership bookReview Date: 2006-08-07
Develop Leaders for Every OrganizationReview Date: 2008-01-19
This book does a great job of putting the fundamentals of Army leadership into terms civilians can understand, and better yet, implement or integrate into their leadership experience.
The fundamentals apply to every organization, and I highly recommend it to any student of leadership!
How to develop leaders who have character, competence, knowledge, and results-driven initiative Review Date: 2007-09-11
I recently re-read this book, curious to know to what extent its content remains relevant. My conclusion? It is even more relevant today than it was when first published in 2004. In Richard E. Cavanagh's Foreword, he recalls a discussion during dinner with Peter Drucker and Jack Welch who shared the same opinion that the United States military services do the best job developing leaders. What we have in this volume is an adaptation by Frances Hesselbein and General Eric K. Shinseki (USA Ret.) of Field Manual 22-100, Army Leadership, with assistance from Alan Shrader. Hesselbein and Shinseki also wrote the Introduction. The material is carefully organized within seven chapters, followed by a Conclusion that reviews the most important points, correctly noting the unique and compelling role that the U.S. Army has played since June 14, 1775, when the Continental Congress authorized enlistment of riflemen to serve the United Colonies for one year.
With regard to the book's title, "Army leadership begins with what the leader must Be, the values and attributes that shape a leader's character...People want leaders who are honest, competent, forward-looking, and inspiring...People willingly follow only those who know what they are doing. One of the quickest ways for a leader to lose trust and commitment of followers is to demonstrate incompetence...Character and competence, the Be and the Know, underlie everything a leader does. But character and knowledge - while absolutely necessary - are not enough. Leaders act; they Do...They solve problems, overcome obstacles, strengthen teamwork, and achieve objectives. They use leadership to produce results."
I realize that these concepts seem simple. In one sense they are. However, in this context, I am reminded of what Oliver Wendell Holmes once said: "I would not give a fig for the simplicity this side of complexity, but I would give my life for the simplicity on the other side of complexity." The challenge to any organization when developing leaders is to guide those involved to the other side of complexity." The composite of excerpts from Be-Know-Do identifies core concepts, to be sure, but it also describes the character, competence, knowledge, and results-driven initiative that the U.S. Army seeks to develop within every one of its soldiers, regardless of rank. "No one is only a leader; each person in an organization is also a follower and part of a team. In fact, the old distinction between leaders and followers has blurred; complex twenty-first-century organizations require individuals to move seamlessly from one role to another in an organization, from leadership to `followership,' and back again."
Hesselbein and Shinseki are to be commended for their skillful adaptation of Field Manual 22-100, Army Leadership, but also for the inclusion within the narrative of relevant material from sources outside the U.S. Army organization. For example, they quote prominent business thinkers throughout the narrative: James Kouzes and Barry Posner on leadership by example (page 24), John Gardner on the importance of a shared vision (page 30), Patrick Lencioni on teamwork (page 86), and John Kotter on a leader's "quest for learning" (page 132). Readers will also appreciate the provision of various "Exhibits" such as 5.1 that provides a brilliant illustration of Team-Building Stages.
Those who share my high regard for this volume are urged to check out Frances Hesselbein's other works that include The Leader of the Future 2: Visions, Strategies, and Practices for the New Era co-authored with Marshall Goldsmith, On Leading Change: A Leader to Leader Guide co-authored with Rob Johnston, and Leading for Innovation: and Organizing for Results co-edited with Goldsmith and Iain Somerville. Also, I highly recommend the wealth of resources available at the Leader to Leader Institute (http://www.leadertoleader.org/), a non-profit and tax exempt organization that includes a subscription to its magazine among several membership benefits.
Wow, this is BORING.Review Date: 2007-06-02
While the information is quite valid *and* genius, basically the ARMY's system on leadership, it is just plain boring... Sorry, it's the truth.
For the price, the information is golden. In fact, even if the price were higher it would still be worth what you pay. But even still, this was a painful 171 pages to read!!
BUY IT. READ IT. GET IT OVER WITH...! :)
Everyone is a LeaderReview Date: 2005-09-20
Ultimately the US Army has determined that in some fashion everyone that reports to you is also a leader and needs to be trained and respected as such. The US Army's leaders are actively developed at all levels so that they can lead and develop others - no lip service here.
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Best book ever - I recommend most oftenReview Date: 2006-09-19
Excellent BookReview Date: 2004-04-14
I highly recommend this book to anyone that wants to build a great and enduring company.
A masterpiece!........Planning to become greatReview Date: 2001-03-23
This book not only explains which are the key success drivers for an organization to become great, but also lets us know what to do in order to achieve results on each of these drivers. I work in the Planning division of a major insurance company...I have read lots of stuff about strategic planning, and I find the content of this book to be the one that captures the essence of successful planning.
According to the authors, any person involved in leading or transforming a business, should focus on 5 dimensions. In order to become truly successful, you should achieve a great performance on each dimension.These dimensions are:
1. Leadership Style 2. Vision, values and corporate culture 3. Strategy 4. Innovation 5. Tactical Excellence
There is a chapter for each point which are full of practical examples and stories about successes and failures.
I also recommend "Built to Last", from the same author.
Fantastisc "Real Business" BookReview Date: 2001-11-24
Nothing newReview Date: 2003-10-22
All of that being said, this is how the book is organized thematically:
Chapter 1: Leadership Style
Chapter 2: Vision
Chapter 3: Strategy
Chapter 4: Innovation
Chapter 5: Tactical Excellence
The key topics of chapter 1 are the multiplier effect of leadership, the different style of leadership, and the elements of leadership (Ever Forward, Communication, Hard/Soft People Skills, Personal Touch, Focus, Decisiveness, and Authenticity).
Chapter 2 covers the benefits of vision, and the framework for vision (core values and beliefs, purpose, and mission).
Chapter 3 discusses the Four Basic Principles of Setting Effective Strategy, Setting Strategy, Internal Assessment, External Assessment, and the Four Common Key Strategic Issues that Face SMEs.
Chapter 4 is on the Six Elements that make an innovative company, and 8 managerial techniques to stimulate creativity.
Chapter 5 discusses how to take vision to create strategy which can then be used to formulate tactics, how to create an environment where people consistently exhibit tactical excellence, and a six part process to ensure excellence.
This book also periodically presents frameworks, models, and case examples to help illustrate key points.
Overall, it is a quick and easy read, that will illustrate basic tips to run a business. I would recomend anything written by Michael Porter or Peter Drucker for more conceptual ideas. For more books like this, the Harvard Business Review series should be considered.

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Wonderful bookReview Date: 2008-02-26
Brilliant!Review Date: 2008-02-26
Great Read for Business!Review Date: 2006-04-26
Excellant for BusinessReview Date: 2006-04-25
Choose the MOOSE! is the best for your useReview Date: 2006-04-22

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THE Manager's Bible - Must Be Kept Within Arm's ReachReview Date: 2002-07-27
TRULY UNIQUE!!!!!! Fresh, practical methods for fostering a caring work environment. Incorporating his overall philosophy into my personal management style has made me a better, more effective manager.
A voice of reasonReview Date: 2002-05-12
Guidance for New Managers to beReview Date: 2002-05-05
Must Read for today's business climateReview Date: 2002-04-25
Keep In Arms ReachReview Date: 2002-06-28

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Everone should read this book!Review Date: 2008-05-20
Everone should read this book!
HMO'sReview Date: 2000-10-03
A Must Read!Review Date: 2000-03-25
Care Package for PatientsReview Date: 2000-03-26
Required reading for people with health insuranceReview Date: 2000-03-26

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Qualitative Fund RaisingReview Date: 2007-05-26
Great book for dedicated people.Review Date: 2006-02-17
FabulousReview Date: 2005-04-23
A MUST HAVE FOR ANY CHARITY EVENTReview Date: 2005-04-20
The definitive resource for fundraisersReview Date: 2005-11-28
Attracting and handling benefactors and in-kind donors, reaching corporate supporters, and applying for grants are some of the topics discussed by Dr. Carolyn Farb. Anyone who chairs an auction will find the two chapters devoted to the nitty-gritty of planning and executing silent and live auctions immensely valuable. Choosing entertainment, selecting a menu, decorating, public relations--they are all covered in this work. Of particular interest to volunteers are the samples from Dr. Farb's own fundraising successes: invitations, response forms, benefactor letters, menus, seating charts, media releases and many more.
Every organization involved in fundraising should have multiple copies of this book available for staff and volunteers. Fundraisers at all levels will benefit from the valuable tips and wealth of ideas shared in this extraordinary resource.

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Outstanding bookReview Date: 2008-02-08
Authentic Church...ohh Yes!Review Date: 2007-08-29
David systematically works through the different roles that the church plays in the community and clearly and concisely shows where it is falling short, then proposes ways to change it.
This book is not for the faint of religious heart. If you are looking for a weak and consumer oriented religion this book is not for you. If you are looking for ways to lead yourself, your family, and your church into a deeper relationship with Jesus and his church, read this book.
Heated but ThoughtfulReview Date: 2007-06-18
He goes systematically through the modern church's emphasis on quantifiable success, evangelism, leadership without moral accountability, emotive worship, expository preaching that does not take place in community, justice that is farmed out to parachurch organizations, spiritual formation that is farmed out to psychiatrists, and education of children that is entrusted to an areligious public school system.
For anyone whose lived in the world of the megachurch, this is a really fun read. It's what we whisper about over coffee on the patio when the sermon has taught us 7 steps to better marriages or when the Good Friday service is "exciting" rather than sobering. Fitch has a determined, analytical mind. I hope he writes more.
The downside is that his alternatives sound like an afterthought that do not admit to their own weaknesses. It's very dubious that he's found an alternative to megachurches that is itself without just as many flaws. He's not nuanced enough to suggest that he's offering a cooperative alternative in a megachurch culture. Rather, they're wrong and he's right. Secondly, chapter seven, on spiritual formation, is a bit insensitive. Though he credits this to modern ideologies, it might be his personal style.
But everyone who's interested in the evolution of church culture and the development of new models of community should definitely read this book. Anyone who's either been to or resented the megachurches, everyone whose ever used or disparaged the word emergent, and pretty much anyone else who wants to know where church is going should read Fitch.
An important and badly needed correctiveReview Date: 2007-07-29
Fitch identifies some of the hallmark characteristics of modernity as being a fascination with technique, a fixation on efficiency and effectiveness, individualism, elevation of experience and self-expression, and an attachment to scientific rationality among other things. Fitch argues that these characteristic assumptions of modernity have infiltrated evangelicalism and have hampered our ability to be faithful to the mission of Christ in the world. For example, he argues that our view of leadership in the church has become more shaped by the CEO model of American business culture than by the teachings of Jesus and the model of the New Testament church. Or again, he argues that our understanding of spiritual formation and personal well-being has been overtaken by the categories of modern psychology.
Fitch is not the first person to express concern about the shape and character of contemporary evangelicalism. Fitch's book differs, however, in the way he uses the insights of post-modern thinkers to expose and undermine the modern assumptions that have shaped the practices and character of contemporary evangelicalism. Many of those who have expressed concern over the state of current evangelicalism have specifically associated some of its negative character traits with post-modernity and have displayed an almost reflexive anti-postmodern attitude. While Fitch does not endorse post-modernism willy-nilly, he sees the insights of post-modern thinkers as a source of help for the church and as a means of deconstructing the pretensions of modernity that hold evangelicalism captive. In some cases this leads directly to controversy, such as Fitch's claim that expository preaching, which for some evangelicals is synonymous with faithfulness to scripture, actually ends up giving away the faithful proclamation of scripture to the forces of modernity while leading us to believe that somehow we are interpreting scripture "objectively" and are therefore protected from error. In other cases, however, I think it clearly makes Fitch's case stronger, such as when he uncovers the interpretive, narrative, non-scientific character of much of modern psychology and shows how it contrasts with the scriptural narrative that should be shaping us as Christians.
Since each chapter of the book deals with a different issue, it is possible to read and benefit from individual chapters without reading the whole book. My guess is that most discerning readers who are alert to the issues and problems of contemporary evangelicalism will find at least one or two chapters they agree with, even if they find themselves in violent disagreement with others. In my opinion, the first, third, and seventh chapters alone make the book worth purchasing. It is also my feeling that reading the whole book will lead to a better overall picture of the state of the contemporary evangelical church and the crisis it faces. If I had any criticism to make of the book it would be that I wish certain parts were better documented, which would make Fitch's overall case even stronger, especially given the controversial nature of some of his claims. Overall, however, I think Fitch strikes a good balance between academic seriousness and accessibility to the layperson. I think he has rightly diagnosed many of the serious problems that currently plague the evangelical church and has offered some helpful suggestions for how we might begin to reclaim being the Body of Christ again in North America. I think this book is must reading for anyone seriously concerned about the faithfulness of the church in our times.
Do yourself a favor and read this book!Review Date: 2007-01-10
List strengths of book.
With each of the eight areas of discussion there are clear strengths to be found in the explanation and solutions offered, however the strongest areas of the book include the chapters dealing with success, evangelism and spiritual formation. With the topic of success, Fitch contends that we measure success by size because we have accepted the modern values of individualism and efficiency. Instead, success should be measured by measuring faithfulness rather than size. With the topic of evangelism he states that we rely on arguments, presentations, and proofs in our Gospel presentations, rather than embodying the reality of Jesus Christ being lived within our churches. And with spiritual formation we have accepted therapy and psychology, and in many cases have substituted these for the biblical practices of confession, repentance, and speaking the truth in love in the context of community. Additionally, the book includes over thirty pages of excellent notes for further study and reflection.
List weaknesses of book.
While I believe there will be more than a few people who believe Fitch's assessment is incorrect because they find it difficult to see beyond a modern perspective, I find very little not to like about this book.
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I suppose that the book is in the tradition of academic research paper rather than overblown business hyperbole. As with any academic oriented publications, they make less than interesting reading, but valuable nevertheless.