Organizations Books


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Organizations Books sorted by Average customer review: high to low .

Organizations
Essentials of Managed Health Care
Published in Paperback by Aspen Publishers (1997-01-15)
Author:
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Essentials of Mnagaed Health Care
Helpful Votes: 0 out of 0 total.
Review Date: 2008-07-20
This text arrived in great condition and is a comprehensive look at all aspects of managed health care over the course of managed care history.

Excellent Overview of Managed Care
Helpful Votes: 13 out of 15 total.
Review Date: 2000-05-06
Excellent, comprehensive primer on the intricacies of managed care. Covers all the major topics, including delivery systems, public and private sector forms of managed care, regulatory and legal issues, medical management, information systems, and operational issues. Thoughtfully done by Dr. Peter R. Kongstvedt and contributors.

Obviously not the first shot at the material.
Helpful Votes: 2 out of 2 total.
Review Date: 2006-10-10
The author created an invaluable tool to help begineers understand the rather complicated topic of managed care using a straightforward linear approach to the topic. All topics are covered early with references to indepth coverage found later in the volume.

Getting the book is just a tool though, you really gotta want to learn the material because as practiced as the author is at putting the pen to paper, it's a very difficult topic and therefore, read.

Management of Managed Care
Helpful Votes: 2 out of 2 total.
Review Date: 2006-03-18
The book was easy to understand and was written from the perspective of someone who is unfamiliar with the managed care topic. I recommend it highly

Organizations
An Evangelical Looks at the Bible, Church and Politics
Published in Paperback by Outskirts Press (2007-11-14)
Author: Bob Moore
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Logical Perspective - Very Informative
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-19
When looking at the chapter headings of this book I thought they sure sounded interesting, and interesting they were. I thoroughly enjoyed reading all the segments on the Bible, but the superb chapters on the 9-11 Terror attacks, War in Iraq,, our President and God, and the thorough coverage of the contentious politically hot topics of Embryonic Stem Cell Research, Abortion and Homosexuality certainly holds your attention too. This book is genuinely informative giving one a different understanding of the Bible and a better perspective on how religion influences our national political process one way or another. In summation, the 522 printed pages of this book is as the Author's preface states, being both informative and interesting reading, and it gives one a diverse insight about the Bible and Politics. I thoroughly enjoyed reading it and would recommend this book to everyone, because it is as good a book on religion and politics that you can buy.

An Evangelical Looks At The Bible, Church and Politics
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-14
While I am not a church-going Christian, I must say that I found this book to be very interesting, entertaining and informative. It is easy to read, even for the lay person. To me, it reveals one man's struggle to overcome his childhood beliefs after reality, maturity and experience has led him to other conclusions. Most people are not capable of such powerful growth during their lifetime. His way with words keeps the reader involved in what he has to say, and his knowledge of the subject is unending. Everyone to whom I have shown the book has expressed a desire to study it. In my opinion if more Christians were exposed to his moderate views, the world would be a better place.

Great Book!
Helpful Votes: 1 out of 1 total.
Review Date: 2008-02-27
I've read a lot of books about church, religion, and the Bible. I probably should say I've started to read a lot of those books and became so utterly bored that I did not finish many of them. I have read most of this book of 500+ pages in the week that I have owned it and have not read a boring page. Bob has thoroughly researched his topics and does a wonderful job of explaining things so that people who are not scholars can understand what he is saying. He adds a touch of humor in places and also relates his personal experiences that make the reading even more interesting and readable. This is a book you can pick up, read a chapter, a few pages, or several pages and then pick up again and not have to read 20 pages to remember where you were. You will refer to it often. If you are at all interested in religion and the Bible, this book book belongs on your bookshelf.

An Evangelical Looks at the Bible, Church and Politics
Helpful Votes: 1 out of 1 total.
Review Date: 2008-02-15
"An Evangelical Looks at the Bible, Church and Politics" was, and is, an outstanding book and a very interesting read. I am a Christian and believe the basic foundation of Christianity as described in the Bible. Since I was a child; however, I have had many questions that have gone unanswered. This book discusses many of these questions and led me to a better understanding. It also adds very interesting insight into religion and how politicians USE religion to promote their agendas. The book, about the Bible and Political issues, is well documented and holds your attention through all 500 plus pages and is a must read. A good buy!

Organizations
Exploring Worship: A Practical Guide to Praise & Worship
Published in Paperback by Oasis House (1987-01)
Author: Judson Cornwall
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very practicle book
Helpful Votes: 1 out of 6 total.
Review Date: 1999-09-19
please i would like a spanish version of Exploring Worship or a list of the available translations

Nothing Better
Helpful Votes: 16 out of 17 total.
Review Date: 2000-03-29
This is an awesome book. If you want to know what Praise & Worship is and why we do it Read this Book. If you want to know how to live a lifestyle of a worshiper... read this book. This book biblically explains a lot of misconceptions about Praise and Worship.

This book is a MUST READ for all christians.

An excellent resource for worship leaders, pastors and lay members
Helpful Votes: 2 out of 2 total.
Review Date: 2007-01-03
I have read many good books on praise and worship. However, I rate this one at the top of the list. It is very easy to comprehend and practical. The additional workbook and/or video can assist one better in teaching a class over a short period of time. There are lessons in the workbook with questions at the end of each chapter. I have taught from this book for years as my main resource and used other books and supplements. At any rate, it is excellent as a stand alone or with its other tools.

One of the most practial guides for leaders in the Church
Helpful Votes: 29 out of 29 total.
Review Date: 1999-01-02
After more than a dozen years Exploring Worship remains the standard for many Bible colleges and fellowships all over the world, as a text of understanding the dynamics of the worship movement and how worship leaders, teams and pastors can relate with one another to usher the people of God into His presence. Exploring Worship, written right in the midst of the most significant period of time in church music since Charles Wesley, serves as a guide and practical tool to move the team from simply singing songs to encountering the presence of the Lord! For this reason, along with many others, we have chosen to use Exploring Worship and its companion workbook, as a primary text in our worship institute. If you were to read just one book on this subject, this should be the one! Exploring Worship is destined to be a classic in the Church.

Organizations
Extraordinary Ordinary Women
Published in Paperback by Ladybug Press (San Carlos CA) (1998-05)
Author: Alice Hellstrom Anderson
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I am in the book
Helpful Votes: 0 out of 0 total.
Review Date: 1999-12-16
As one of the women in this book I must say Alice has done very well telling our stories! I was the youngest in the book and was humbled after reading the other stories. I am now 18 and in college still trying hard to carry on the story. I hope all of you who have read this wonderful story become inspired to do something to help others!

An inspiring book for women of all ages.
Helpful Votes: 0 out of 0 total.
Review Date: 1998-06-17
You will be amazed at what these women have done, accomplished or experienced. Each story is inspiring and unique. A true display of how one person can in fact make a difference.

Inspiring and motivating...
Helpful Votes: 0 out of 0 total.
Review Date: 1998-06-15
Reflecting the lives of women with widely ranging careers and special interests, Ms. Anderson's book is at once both inspiring and motivating.

From women whose work involves teaching developmentally and physically challenged children and women committed to the rescue and humane treatment of animals, to women whose life work has been to provide career opportunities for other women, these thoughtfully written biographical profiles provide a pciture of diversity and dedication.

Thoughtfully researched and articulately written, Ms. Anderson's book would be an exceptional graduation gift for any young woman embarking on the exploration of her own career options. It is gratifying reading for anyone who finds inspiration in the lives and good works of others.

Ordinary women who make an extraordinary difference
Helpful Votes: 1 out of 1 total.
Review Date: 1999-03-15
When we read of famous women there is always a sense of their accomplishments being something beyond what ordinary women like most of us could possibly do. This book looks at the work done by ordinary women that has made a big difference in some way. It would be a perfect book to have in classrooms where teens and preteen girls could use it as an inspiration. But it is also an inspiration to women of any age.

Alice Hellstrom Anderson features a great variety of women both in terms of their ages and in what they have done to contribute to society. Each woman was personally interviewed by Anderson. You will find women concerned about the underprivileged, world peace, world health, and more in this book. It is a wonderful resource and a great way to get in touch with how ordinary women are making a difference.

Organizations
Family Activism: Empowering Your Community, Beginning with Family and Friends
Published in Paperback by Berrett-Koehler Publishers (2008-06-01)
Author: Roberto Vargas
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Passionate and Sensitive Guide
Helpful Votes: 0 out of 0 total.
Review Date: 2008-07-03
A delight to read and absorb on many levels: as a sensitive guide and loving reflection of family and with practical tools for leadership and community and family empowerment, I heartily recommend this thoughtfully developed, inspiring book. I will also use this as a reference!!

Transformative and Inspiring
Helpful Votes: 0 out of 0 total.
Review Date: 2008-06-12
Roberto Vargas unites theory and practice in this concise and compelling book. Through these pages, the reader will find insight into a life time of family based activism.

Vargas reminds us that the personal IS in fact political and that social and global transformation begins with the transformation of our interpersonal relationships, as family, community, and peers.

This book is filled with rich and compelling examples from from the authors own life as well as insightful reflections.

I highly recommend it.

-canek

If you want to deepen the trust and respect in your family, buy this book.
Helpful Votes: 0 out of 0 total.
Review Date: 2008-06-10
As an activist, my passion is to improve the quality of life for our communities and strengthen our diverse democracy. This requires a lifetime of work and one needs a strong support structure to face new challenges each day. This book's premise is that positive social change also begins with one's family and close relationships. Creating a healthy family circle enriches ourselves and further propels us to live out our purpose. The author provides simple tools and perspectives that if implemented, can create safe family dialogues that validate our different opinions and honor each other. I can see myself using some of these tools, such as establishing a family council with my mom, uncle and grandfather. I will also buy my good friend, who is a new dad in Oakland, a copy for his new family.

A must read for creating a heathly and engaged family
Helpful Votes: 1 out of 1 total.
Review Date: 2008-06-05
Have you ever struggled to find a way to make family gatherings meaningful, nurturing and inspiring? Read this book and you will struggle no longer!!!

Family Activism is perhaps one of the best books I have ever read that provides strategies, tool and proven methodolgies for creating healthy and engaged families. The power of the talking stick is one wonderful tool for creating powerful and authentic conversations for birthday celebrations, weddings, baptisms, graduations and other venues where you bring family members togethers in a meaningful and inspiring way.

I also enjoyed learning more about how the process for creating great families can be used in the corporate and public sectors. I was inspired to learn how Dr. Vargas has taken these tools to many corporate environments and has introduced a mechanism to help leaders engage their teams in powerful ways. Dr. Vargas also shared how the tools of family activism can generate authentic, honest and real sharing which leads to greater familiarity, trust, unity and eventually greater results.

I believe this is a must read for anyone interested in investing in a nurturing family, a great community and engaging great teams. What a treasure and again a must read if we are to create a better world, beginning with family and friends!

Organizations
Fertilizers, Pills, And Magnetic Strips: The Fate Of Public Education In America (HC)
Published in Hardcover by IAP - Information Age Publishing (2008-02-24)
Author: Gene V Glass
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You can't handle the truth!
Helpful Votes: 1 out of 1 total.
Review Date: 2008-05-08
I read this book in a few days which is fast for me. What is intriguing about the book is the "in your face" assertions about controversial topics in education. I found Glass' style refreshing in comparison to overly politically correct styles found in so many books on education.

My intent would be to use this book in a graduate seminar course and have students produce evidence that either challenges or supports many of the book's claims. The reader who is familiar with these topics may question the accuracy of some claims but in the end, the book does what it is supposed to do - it leaves the reader thinking about and wanting to discuss the book with others.

Worth a Look
Helpful Votes: 2 out of 2 total.
Review Date: 2008-04-29
Glass's "Fertilizers, Pills and Magnetic Strips" is an extremely well conceived publication. The situation of education in the United States has been carefully analyzed and documented, as well as carefully argued with both data and personal opinion. It is a book that every parent, teacher, and education professor should be reading, studying, and acting on. I will be recommending it to all of my former graduate students, education colleagues, and personal friends.

~ Dale Lange
Professor Emeritus
University of Minnesota-Twin Cities

You'll Learn Things You Didn't Know About Schooling
Helpful Votes: 3 out of 3 total.
Review Date: 2008-05-12
The analyses and projections Glass presents are spot on in my view. That the US will become older and browner is evident from US Census data. But Occam's razor could well be applied to "fertilizers, pills, and magnetic strips." These are metonyms for technologies that have indeed had wide-ranging consequences, but they are very distal determinants of the present status or likely future of US pre-collegiate education.

The sub-title is also problematic. The book deals with the politics and economics of education in the US. Accepting the five projections in Chapter 10 in no way defines the 'fate' of public education in the US. That will be what 'we' make it. Glass' analyses of current belief systems regarding education are scathing. But belief systems can be changed (per George Lakoff's work). And overriding beliefs is Boulding's wisdom: "We make our tools and then they shape us." Combine this with the wisdom of Josiah Royce, emblazoned over the stage at Royce Hall, UCLA, (when I was a student. They remodeled the building and I don't know what's there now): "Education is learning to use the tools humanity (Royce said 'the race' but 'humanity' would be the term used today) has found indispensable" and you have a pretty good two-sentence guide.

Ironically, in the end Glass goes soft-headed, " The only reform [sic] that stands any chance of making our public schools better is the investment on teachers--to aide them in their quest to understand, to learn. Go become more compassionate, caring, and competent persons." (p. 249) That's a fool's errand--well-intentioned, but foolish in the sense that it hasn't had the intended consequences in the past and offers little for the future. If Ray Kurzweil's projections in "Singularity" are even half-right, it's going to be a different future for instruction.

My story of how US schooling got to where it is currently is simpler than Glass' story. As Glass states, prior to the mid-50s the aspiration was to enroll all kids in high school. Prior to that time, schools handled instructional failures by tossing kids out or counseling them out. With "full access," weaknesses started to show.

Historically, all media information regarding schooling was local, focusing on athletics and 'human interest' anecdotes. Even today, only a handful of newspapers cover schooling nationally. That gain is an important consequence of NCLB, but even there the accounts largely swallow whole governmental news releases.

The move that began in 1965 to make schooling a matter of national interest was important. The subsequent history could be titled "Bureaucrats, academics, and publishers." The small number of individuals who constituted the Beltway Consensus bought, and still buy, Jim Coleman's contention (based on shoddy "research") that "families matter more than schooling," "education spending is unrelated to educational achievement," and "school integration across socioeconomic lines (and hence across racial lines) will increase Negro achievement, and they throw serious doubt upon the effectiveness of policies designed to increase non-personal resources in the school." (The self-serving interests Glass exposes are evident.)

By the mid-1980s it was all-too-clear that "school integration" was not getting the job done. "High standards "was the answer, culminating in the "Goals 2000" legislation. Of course 2000 came with none of the goals met. No one recognized that the "standards" were rhetoric masked as "content." The consensus was that "accountability" via standardized achievement tests is the answer. Hence NCLB. (Same self-serving interests.)

What has the academy been doing? Not much. Glass tells that story. What he doesn't explain is why those who understand the flaws in NAEP and all standardized achievement tests have sat with their thumbs in their mouths.

Publishers are culpable in that they provide the tools that define schooling instruction. The publisher line is that they "only respond to market demands." This means they're unaccountable and unregulated. Their 'offerings' are junk, but bureaucrats and academics give them a free ride.

So what to do? Again it's a simple story. Borrow from the corporate world the notion of "business intelligence" and "key performance indicators." Also borrow from the IT sector and several large corporations the notion of structured "certification of capability." This "gets a handle" on schooling and permits real cost-benefit analysis of instructional accomplishments. Further, recognize that schools today provide important societal services (e.g. health screening and nutrition provision) in addition to instruction. Ironically, instruction is the weakest benefit of schooling and the other benefits go unrecognized.

A few final reactions: "Appendix A: Notes on Theory, Research, and Policy" alone is worth the price of the book. If it were read by every student as a freshman, every legislator, and anyone remotely concerned with schooling, the future of education would be a good deal brighter.

The practice of documenting with footnotes on the relevant page as well as references and indexes at the end of the book is welcome and should be standard practice. The use of footnotes is judicious and the occasional accompanying elaboration makes the communication more interactive.

The exposition is a model of 'good writing.' Strunk and White, where ever they are, are no doubt exchanging high-fives. someone followed their advice. I didn't always buy what Glass was saying, but there was never any doubt about the substance of the communication. The communication warrants consideration by anyone in any way concerned with US schooling.

Unprecedented synopsis
Helpful Votes: 3 out of 3 total.
Review Date: 2008-04-15
Fertilizers, Pills and Magnetic Strips, The Fate of Public Education in America.
Gene Glass
Information Age Publishing, 311 pages
ISBN: 13 978-1-59311-892-1 (paperback)

Personal acquisitiveness, corporate greed and a lack of government regulatory supervision combined in the 21st century to create a toxic mix of personal debt, unprecedented lack of personal savings, historically high public debt, creeping poverty rates and a disturbing public reluctance to invest in indispensable public needs like schooling.
Gene Glass in Fertilizers, Pills and Magnetic Strips, The Fate of Public Education in America has finally exposed in a brilliant analysis the ugly truths that Americans have been living beyond their means, that credit card companies, hiding behind layers of anonymity, have been gouging citizens, and that Congress is in bed with the banking industry. He has not only thought outside the education box in this book, he has created new geometries to demonstrate the relationships with domestic social and economic issues and the deleterious influence of misguided government policies.
Glass has raised the intellectual bar for the discourse on schools and educational policy. This is a thoughtful book, reflective of decades of his study of policy research patterns, and now ingeniously aligned with the shifts in government policies and the dynamics of economics. I stand in admiration and ask rhetorically, as Huxley did after reading Darwin, "How stupid not to have thought of that myself."

Organizations
File Organization and Processing
Published in Paperback by John Wiley and Sons (WIE) (1988-09-28)
Author: Alan L. Tharp
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Average review score:

Perfect
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-14
This book is the text book of my cs education of file organization. And i can comfortably say that it gives much insight not just on file organization but also on algorithms. I haven't read all the chapters but among the chapters i read, without any exaggeration i can say that i've learnt every word of what the author wants teach.

A True Gem
Helpful Votes: 2 out of 2 total.
Review Date: 2002-08-07
This book is one of the few gems in computer science. It is written intelligently. One can read it fluently. It is about a reasonably important subject. The book is well crafted (hardcover, layout...). In short reading it makes you happy and smart.

The only disadvantage of it: there is no sample code. Desperate people might want to check on Folk, Zeollick, Riccardi "File Structures".

From a former Tharp student: Excellent!
Helpful Votes: 3 out of 3 total.
Review Date: 1998-01-15
I've got a whole bookshelf of algorithms books, and this is by far the best book on file organization in my collection. Tharp was one of the best professors I ever had, and it was a pleasure to work from his excellent (and unfortunately hard to find) book. If I had to own a single book on this topic, well, here it is.

Must have and place near Knuth on the bookshelf
Helpful Votes: 5 out of 5 total.
Review Date: 1999-09-09
It's ~old book (1988), but it still very actual now, and will be actual in future. This book contain only principles and algorithms, but it all showed so deep and clear, so I was very impressed then read it first time. B-tree type structures description is best I ever seen. (Need to have this book if You perform serious low-level work on NTFS, BFS or other File System, based on B-trees.). And even if You not work with such File Systems - this book is classic algorithm book and I put it on my bookshelf near Knuth's volumes.

Organizations
Finding and Fixing Your Year 2000 Problem: A Guide for Small Businesses and Organizations
Published in Paperback by Morgan Kaufmann Pub (1998-02)
Authors: Jesse Feiler and Barbara Butler
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Invaluable resource for Y2K Software Teams & Accountants
Helpful Votes: 0 out of 0 total.
Review Date: 1999-02-01
This practical guide deals mostly with software and is directed primarily at professionals but contains much that is accessible and useful to accountants and others who are responsible for Year 2000 software reviews. The book is well organized, most chapters are self contained, and the many check lists are useful guides. The comprehensive coverage of date keeping in PCs and how it affects everyday software is invaluable. This book has earned its place on our Y2K reference shelf.

Excellent book for small businesses to handle Y2K problem.
Helpful Votes: 0 out of 0 total.
Review Date: 1998-10-20
This is the only book on the Y2K problem that is a "start to finish" guide to help any business identify its year 2000 vulnerabilities and do something about them. Looks at the year 2000 problem from a business perspective, not just a computer perspective. Every business needs this book.

A must for small business owners.
Helpful Votes: 0 out of 0 total.
Review Date: 1998-09-18
A clear and concise handbook for assessing Year 2000 issues. This book walks the small business owner through the process of analysis, implentation and testing in a straightforward manner. I highly recommend it.

Great source of info for small business owners
Helpful Votes: 0 out of 0 total.
Review Date: 1998-09-01
I found this book to be quite helpful in developing Year 2000 strategies for my small business clients, from assessment through remediation and testing. Clearly written, concise, and informational.

Organizations
Fostering Resilience: Expecting All Students to Use Their Minds and Hearts Well
Published in Paperback by Corwin Press (2007-12-14)
Author: Martin L. Krovetz
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Resiient Schools
Helpful Votes: 1 out of 3 total.
Review Date: 2003-02-26
Krovetz haas written a book that will help those involved in thinking about how to make our schools work for all children. The idea is that if we create a nurturing yet academically challenging culture, we can provide a climate in which all chiildren can flourish. Through the case studies we see how each school has encated the ideas, bringing them to life, and showing us the possibilities as well as the difficulties.

Easy applicable to schools you know well
Helpful Votes: 3 out of 5 total.
Review Date: 1999-01-18
As the author, I hope that you will find Fostering Resiliency to be the book for l999 that makes you reflect deeply on the public schools you know well and that helps you ask why the schools in your neighborhood are not more like the seven schools described in this book.

A next handbook for restoring vital meaningful education.
Helpful Votes: 5 out of 5 total.
Review Date: 1999-02-11
Martin Krovetz published "Fostering Resiliency" with subtitle "Expecting All Students to Use Their Minds and Hearts Well." As a retired administrator and teacher I see his book striking at the heart of what all educators should be doing. This San Jose State U. professor gives narrative with examples of students and happening schools, and he integrates first lists and step-by-step procedures for winning over students of all ages so that they can be taught. The book has incredible import for balancing vital aspects of our children's education. No aspect, e.g. curriculum, assessment, nurturing, can be isolated in schools for students nor all other adults in students' lives. Mr. Krovetz builds the case for fostering resiliency in everyone. It could be the next handbook for restoring a full education to students, including the "basics" which is on everyone's wish list these days. It is a book to be studied. Is it on the shelves at Amazon?

A thoughtful and practical resource for educators
Helpful Votes: 7 out of 7 total.
Review Date: 1999-03-30
Fostering Resiliency: Expecting All Students to Use Their Minds and Hearts Well, is a well written and easy to read resource for teachers and administrators. Martin Krovetz provides concrete examples of schools which have developed into resilient learning communities for both students and staff. It will leave you with a deeper understanding of what a "good school" does and hopefully, the inspiration to take on the work of making your school a more resilient community.

Organizations
The Four Pillars of High Performance
Published in Hardcover by McGraw-Hill (2004-12-14)
Author: Paul C. Light
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A must-read for visionary leaders!
Helpful Votes: 1 out of 1 total.
Review Date: 2005-12-06
A substantive and crystal clear guide, especially for CEOs. Light takes years of data provided by the Rand Corporation and distills them into the 4 essential pillars to establish high performing organizations and the operating principles of "robust organizations." Most useful of all is Light's guidance in facilitating organizational change -- thereby enabling readers who are leaders (or consultants to leaders) to advance organizations to new heights of performance for today's and tomorrow's challenging environments. Light shines light on the path for success !!

If your organization has them, it will thrive
Helpful Votes: 15 out of 15 total.
Review Date: 2005-06-23
Obviously, when building anything, there are several essential requirements: an appropriate design, materials of the highest possible quality, skilled workers, and establishment of a solid foundation. In this volume, Light suggests how certain organizations have met these requirements and how others can also do so. He concedes that a moribund or demoralized organization can "create a burst of high performance by terrifying [its] workforce or rallying [its] troops" but invariably the results are only temporary. He asserts (and I agree) that the greater challenge is to "build organizations that produce results by hedging against the inevitable surprises and vulnerabilities that lurk in today's environment, while exploiting opportunities to shape the future to their advantage." Hence the importance of having a stereoscopic perspective which includes an awareness of possible and at least a sense of probable perils as well as opportunities. Hence the importance of having a design which can accommodate modification in response to "inevitable surprises." Hence the importance, also, of having a foundation which can withstand the impact of adversity while sustaining competitive initiatives.

In 1999, Light was engaged by the RAND Corporation to examine what its researchers had learned about managing public organizations during several previous decades . He eventually decided to focus on what had been learned about how any organization can achieve and then sustain high performance. It is important to note, as does Light, that RAND research is guided by three basic principles embedded in its own organizational culture: "First, RAND has a well-deserved reputation for questioning the questions.....Second, RAND has a long history of questioning its own answers through peer review and quality control....Third, RAND allows the evidence to speak, even when it unsettles the client." I was also interested to learn that RAND had some serious problems of its own during the mid-1990s which are noted within Light's narrative. RAND solved those problems by focusing on the basics of the Four Pillars.

That said, let's examine how he organizes his material. In Chapter 1, he shares several lessons about the future revealed by RAND's research after a rigorous analysis of "four critical sources of organizational vulnerability: ignorance, inflexibility, indifference, and inconsistency." In Chapter 2, Light shifts his attention to what RAND research has learned about addressing the vulnerabilities of uncertainty. Of special interest to me are the "seven powerful predictors of high performance" and the "four underlying pillars that help organizations achieve extraordinary results," all of which had been identified by the research. Then in Chapter 3, Light explains what RAND has learned about each of the "four pillars." In Chapter 4, he focuses on what RAND has learned about operating a "robust" organization. "Simply asked, how do robust organizations create the alertness, agility, adaptability, and alignment [which are] essential to high performance?" This chapter provides four answers. Then in the fifth and final chapter, he shares what RAND has learned about managing change. In this chapter, the reader is provided with "six suggested steps for improving the odds of success."

At this point in my brief commentary, I feel obliged to explain that Light has accomplished far more than examine an immense body of research data and then merely summarize key points. He had more ambitious objectives for this book and he achieved all of them. They include focusing much less attention on broad general principles (albeit sound ones) and far more attention on HOW almost any organization (regardless of size or nature) can apply those principles where perils are greatest, where opportunities are most promising, and where significant change is most likely. Granted, senior-level executives will find few head-snapping revelations in this book. Light creates for them, however, broad and deep access to a wealth of valuable (previously inaccessible) information from which he helps them to learn how to establish or nourish their own "robust" organization. After a careful reading and then re-reading of his book, they should then review key points in the Conclusion at the end of each chapter. I strongly recommend that his readers regularly review, also, the dozens of (boxed) idea clusters which Light thoughtfully provides throughout the narrative. For example, The Six Revolutions (Page 27), The First, Second, and Third Rounds of Winnowing: Strong Associations with Performance (Pages 56-57, 60, 62, respectively), and Organizing for Lightning (Page 150).

One final point. As James Q. Wilson notes in the Foreword, Light's work at RAND "did not involve any pre-conditions or post-research clearances. What you will read here is Light's best independent advice." In my opinion, The Four Pillars of High Performance is a brilliant achievement.

Those who share my high regard for this volume are urged to check out Evan I. Schwartz's Juice: The Creative Fuel That Drives World-Class Inventors, Marco Iansiti and Roy Levien's The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation, and Sustainability, Peter Schwartz's The Art of the Long View: Planning for the Future in an Uncertain World and Inevitable Surprises: Thinking Ahead in a Time of Turbulence, and Jason Jennings' Think Big, Act Small: How America's Best Performing Companies Keep the Start-up Spirit Alive as well as Seeing What's Next: Using Theories of Innovation to Predict Industry Change co-authored by Clayton M. Christensen, Erik A. Roth, and Scott D. Anthony.

right concept
Helpful Votes: 2 out of 2 total.
Review Date: 2005-10-04
It is evident from the text and from the author's course notes that his working title was Robust Organization. His publisher must have thought that people would not buy a book with that title, that they will only buy a book that promises, like all the others, 'high performance' as a direct and immediate result of reading the book. Light's actual message is that, in a turbulent environment, you have to build in a capability to achieve performance in different ways. This is not efficient, nor is it a direct path to high performance. But if you do it the right way, it is extremely efficient insurance, and an insurance that many organizations don't have or throw away needlessly. It is an extremely important line of argument, especially for organizations of last resort, such as any Federal agency. The literature in this area is thin and this is a good addition. (Charles Perrow, Normal Accidents, is a classic.) While Light gets to the right answer, his concepts, arguments, and evidence are often unclear or disappointing. I get the impression that Light has the gift of gab, lays it down quickly, and moves on. (His frequent talks on NPR flow nicely.) He asserts, for example, that his robust organization qualifies as a resilient organization in Hamel's terms, but that a resilient organization isn't necessarily robust. Correct, but I tried to restate his argument and found that I had to make up a lot that wasn't there. But I suppose that makes the book useful for readers who want to make it their own and use it. I have reorganized my own organizational diagnostic instrument around Light's categories and am pleased with how it helps me relate detailed alignment issues with broader strategy.


Insightful!
Helpful Votes: 3 out of 4 total.
Review Date: 2005-07-29
The RAND Corporation's organizational strategy advice is based on more than 50 years of research. Author Paul C. Light draws from RAND studies primarily related to the U.S. military to explain the need for organizations to confront unavoidable change with alertness, agility, adaptability and alignment. He notes that these four attributes are equally valuable to small and large businesses, and to organizations of all kinds. You can apply each solid lesson Light takes from RAND's studies to your organization's structure and planning. In fact, some of his points are already common wisdom. Political instability, labor force fluctuations, or the potential for terrorism or economic unrest affect some industries more than others, but every organization is susceptible to unanticipated developments. If you want to find out what to do when your organization gets surprised, we recommend this in-depth research-based report.


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