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Services Books sorted by Average customer review: high to low .

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The Berenstain bears go to the doctor (First time books)
Published in Unknown Binding by North Dakota Vision Services/School for the Blind (2002)
Author: Stan Berenstain
List price:

Average review score:

Wonderful!
Helpful Votes: 1 out of 1 total.
Review Date: 2005-12-15
The world lost a real gem of a writer when Stan Berenstain passed on November 29. Together, Berenstain and his wife, Jan, and eventually their two sons, created books featuring lovable but flawed characters who tackle just about every real issue that faces families.

All kids have fears of the doctor, and why shouldn't they? Most doctor's visits for young kids involve lots of uncomfortable poking and prodding, and, more often than not, shots. Yikes! However, going to the doctor is still necessary, we all have to do it. This book will help open a dialogue to let your child discuss their fears, and let you discuss why visiting the doctor is so important. Kids will enjoy the gentle humor and honest portrayal of a doctor's visit (yep, Sister Bear has to get a shot!) and the consequences when you don't go to the doctor (Papa gets sick). A great conversation starter!

Check-up
Helpful Votes: 1 out of 1 total.
Review Date: 2001-07-21
Its the cubs time for their first check-up. Sister is VERy nervous, but both of them are worried because they thing that they might get a shot.

It is a good book to read to your kids if they are going to be going for their first check-up or anytime.

good doctor book
Helpful Votes: 3 out of 3 total.
Review Date: 2006-11-03
This book was the favorite book for my young children (now grown) when we
were preparing for doctor visits. It is still beloved by my retarded son
who is now 31, and I have bought many copies for him through the years. It
covers all the important topics: anticipation (dread), waiting room, routine
exams, and possible shots. All of this is with pictures and words.

Book review for The Berenstain Bears Go To The Doctor
Helpful Votes: 4 out of 4 total.
Review Date: 1999-12-01
The berenstain Bears Go To The Doctor is a great book.I especially like how it has the cubs (brother and sister) going to the doctor for a check-up. They ended up not finding anything wrong with them and getting a shot anyway so they don't get sick. It turns out that papa, whose convises them that he never gets sick, gets sick. This is a really good book and fun to read. I would recommend this book to anyone.

Not All Doctors Are Bad.
Helpful Votes: 5 out of 5 total.
Review Date: 2002-09-12
Most children are afraid of going to the doctor (well a lot of adults are, too, but for completely different reasons). When the word doctor is mentioned to kids images of needles, blood, bandages, and strange looking objects come to mind. Reading THE BERENSTAIN BEARS GO TO THE DOCTOR may help relieve some of the fears that children have when they know they are going to the doctor.

In the story, Brother and Sister Bear have to go to Dr. Gert Grizzly to have a checkup. Brother isn't too bothered by the whole thing, but Sister is a bit worried. The next day Sister is able to help out some frightened younger cubs while she is in the waiting room and sets an example for all the children to follow.

Overall, a delightful little book that helps relieve children's fears of going to the doctor and gives them a broader perspective about life.

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Fundraising Basics: A Complete Guide
Published in Paperback by Jones and Bartlett Publishers (2004-09)
Author: Barbara L. Ciconte
List price: $65.95
New price: $53.25
Used price: $44.99

Average review score:

Comprehensive Resource- Excellent Book!
Helpful Votes: 1 out of 1 total.
Review Date: 2007-10-05
I ordered this book because it was required for a graduate class that I was taking, but I found it to be an excellent resource. The author provides numerous examples for how to apply the material, but also provides additional internet resources to access other information in the field of nonprofit management and fundraising.

I would definitely purchase additional resources from this author again.

Great resource
Helpful Votes: 1 out of 1 total.
Review Date: 2007-04-22
I also use this book as a textbook in a fundraising class and the students consistently rank this as a great learning tool and resource that they will use in their careers. Excellent real-life examples and practical knowledge on every aspect of non-profit fund development.

Good fundraising resource
Helpful Votes: 1 out of 1 total.
Review Date: 2004-12-30
Ciconte's book is insightful and thorough. This new edition is especially helpful, especially for the purposes of this reviewer, when it comes to Internet applications and computer programs. A well-written and fairly current fundraising resource guide.

Text Book for Fundraising Newbies to Experienced Professionals
Helpful Votes: 3 out of 3 total.
Review Date: 2005-10-24
Using this book as "the" textbook for a UCSD Extension class on Fundraising Introduction and Processes; The course is the first required course for a Certificate Program in Fundraising and this is the text book selected. Very in depth, overview of fundraising, annual giving campaigns, special fundraising events, planned giving, grant-writing etc. Covers it all in depth and simple to understand. Great book! Plus its way cheaper thru Amazon than in the UC bookstore ;-)

An execellent book that provides an introduction to the fundamentals of good practice for those working as fundraisers to NPOs.
Helpful Votes: 5 out of 5 total.
Review Date: 2007-12-29

I liked this book a lot. It's a big book with 8.5xll inch pages with the small text formatted into two columns per page. It covers a broad spectrum of fundraising for nonprofit topics: annual giving programs, board development, sponsorships, special events, major gift solicitation, planned giving, and capital campaigns. I suspect this book will be of tremendous help to anyone trying to develop a successful fundraising program for their nonprofit. Also, the reader is informed that it has been used as a textbook in various classes on fundraising.

My favorite chapters were (1) philanthropy, (2) roles of players, (3) the development office, (8) prospect research, (14) capital campaigns, (15) planned giving, (17) fundraising consultants, and (18) career options. The chapters are purposefully short, but they provide wonderful introductory material on their topics. Bibliographic material is provided so the reader can easily locate material that covers these topics in more depth.

I thought Chapter 4 (technology) was weak. I got the impression from reading it that I was reading a term paper from a high school student. I didn't feel as thought the authors were writing from firsthand experiences. Why were calculators and adding machines added to the list? Anybody who uses MS Office or similar program would know to use a spreadsheet program to do what a calculator or adding machine would do. Bottom line: this chapter could have been greatly improved so a nonprofit can save major bucks. Also, workers today are expected to know how to use a PC and the software that runs on it. If they can't, then don't hire them. NEVER consider paying someone to train them how to use a PC!

I had problems with chapters 5, 6 and 7. I thought Chapter 5 should have been much more detailed as to what a fundraising plan includes and how to design one. This was not done. And I thought Chapter 5 also should have covered direct mail, telemarketing, and the importance of building relationships as elements of a good fundraising plan. Then chapters 6 and 7 could have picked up where Chapter 5 left off. As these chapters are currently written, there really is no connection between the three - and in my humble opinion I think there should be.

I would reorder chapters 8 and 9 so the material on prospect research is covered after the reader is introduced to major gift fundraising. It just seems more logical to me to do it that way.

Chapter 13 could be improved a bit. Nonprofits waste a considerable amount of money on having fancy brochures created. And the authors seem to condone this. Today so much money and volunteer time can be saved by posting online in the form of Web pages what used to be printed. In the old days for-profits used to create fancy brochures. Now they give the prospect a business card with a Web site address on it. The prospect goes online to examine the relevant Web pages. Nonprofits can do the same thing. Why weren't Web sites covered in Chapter 13 (publications)? You try creating the content for a Web site and you will learn real quickly that Web sites are electronic publications.

And then there is Chapter 16. I'm not sure why this one was included. Sounds like membership organizations (trade associations) do their fundraising in a very similar way to church fundraising. It doesn't take rocket science to line up the congregation and hose them down for gifts. The same holds true for trade associations. I think I would have left this one out.

Even though I am somewhat critical of this book, I admit that I am being picayune. I am just rambling the thoughts that flipped off the tip of my tongue. This book is big, heavy, and full of good content. Give it a read. It will probably help you immensely in putting together an annual giving program for your nonprofit. Always remember that successful fundraising begins and depends on a good Board. 5 stars!

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A Ghost in the Closet: Is There an Alcoholic Hiding? : An Honest Look at Alcoholism
Published in Hardcover by Hazelden Publishing & Educational Services (1999-06)
Author: Dale Mitchel
List price: $16.95
New price: $5.92
Used price: $0.84
Collectible price: $16.95

Average review score:

Insightful
Helpful Votes: 0 out of 0 total.
Review Date: 2004-07-03
As the spouse of an alcoholic in the late stages of the disease, I found this book to be a great resource. I finally saw into the mind of the alcoholic-the pain, the low self-esteem, the mental disorders that develop. My alcoholic is in complete denial, but I find great hope from this book and by learning more about the disease I am better able to detach and feel more compassion for my spouse. Other books just didn't reach me this way.

WOW
Helpful Votes: 1 out of 1 total.
Review Date: 2002-11-02
I haven't finished the book yet, I keep reading Chapter 2 over and over "the alcoholic mind"...A great first book for those interested recovery.

The BEST on this Subject
Helpful Votes: 1 out of 1 total.
Review Date: 2000-03-06
Material for the book has been very, very extensive researched. The book is extremely comprehensive and well written. It is the best book I have found on this subject. I thought it was written about me personally.

The best recovery book on the market.
Helpful Votes: 1 out of 1 total.
Review Date: 1999-11-18
Although I have never met the author of this book, I felt as though I had. I, myself, have experienced the same feelings of desperation and remorse and finally was able to find the path of hope to a truly meaningful way of life. I would suggest this book, not only to the person who questions whether or not he/she is an alcoholic, or even to the person is 100% sure. I would suggest it to anyone who been affected by the disease, and is in search of answers to questions that baffle us all. Thanks to the author for helping me to be a little more honest with myself.

The BEST on this Subject
Helpful Votes: 3 out of 3 total.
Review Date: 2000-03-13
The book is extremely comprehensive and well written, the best I have found on this subject. Its material has been very extensively researched. I am grateful to Dale for chapter two that provided me with a personal introspect of "The Alcoholic Mind", it helped tremendously to understand where all this came from in me, and for what I will always need to be on guard.

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Handbook Of Home Health Standards & Documentation: Guidelines For Reimbursement
Published in Spiral-bound by Mosby-Year Book (1997-10-01)
Author: T. M. Marrelli
List price: $32.95
Used price: $9.50

Average review score:

handbook of Home Health Standards and Documentation
Helpful Votes: 1 out of 2 total.
Review Date: 2007-08-03
This book was recieved quickly. I founds the book to be very informative and useful. I found the answers to several of my questions I had. I will keep the book close to use for a reference and I am sure I will use it a lot. Thanks.

Quickly settles disputes, answers questions, a "MUST" for all home care nurses & their management teams !!!!
Helpful Votes: 15 out of 15 total.
Review Date: 2006-04-02
I have the 4th edition (at this time is the most recent edition in print) and as a psych home care nurse, this little, portable wealth of knowledge has helped me validate to management, as well as to public health and other surveyors, the range in situations that qualify "homebound status" for psychiatric patients. Throughout the book there are samples provided to support a variety of situations that help the nurse better understand, and therefore more accurately report, on each sector of the OASIS forms. Medicare regulations are explained in detail, and I learned information that I had not known in the 14 years I have been doing mental health home care nursing. The manual provides a history and background of homecare, its evolution, provides an overview of documentaion, including the importance of coding, and its significance in home care. Also, valuable tips on improving the nursing visit, setting achievable goals, managing the case, and the guidelines for care for all the home care disciplines, are provided, so the nurse can be knowledgable regarding the roles of the other disciplines. There is a great resource section at the end of the book, and home care definitions, roles, and abbreviations are delineated in this manual as well. All home care codes are listed.

With the often-confusing regulations and data gathering tools out there, at least we on the front lines have this portable manual to help us sort out our assessments and evaluations into the accurate coding and leveling criteria that supports what we do, what we observe, and allows for the appropriate revenue to support the levels of care our patients require. As OASIS data-gathering evolves, newer editions will be needed to keep up with the miriad of changes that will ensue, but at least here is a standard we can all make good use of, and I am willing to bet every nurse, from novice to manager, will find something in this manual that was not known or delineated as well to them in the past.

This manual would also make a wonderful teaching tool for nursing students. They may as well learn early on how intricate the data-gathering tools are in the real working world. Accurate notations on the OASIS forms can either make or break a case, not only regarding reimbursement, but as to whether the levels of care, and variety of disciplines, that you feel are needed, are allowed to provide services to your patient. Hasty and inaccurate translation of evaluations and assessments onto the OASIS forms results in inability to justify to Medicare that the levels of intervention you are requesting are appropriate.

VERY HELPFUL
Helpful Votes: 3 out of 4 total.
Review Date: 2007-04-02
I love this book because, being in the home health industry you have to know what you're charting. If charting is lacking then you will not get the full reimbursement that you are entitled to. Thanks alot.

updated verision
Helpful Votes: 4 out of 7 total.
Review Date: 2005-09-29
i had the early verison and used it for making my care plan. the content is now updated and still valuable.

Home Health Standards
Helpful Votes: 7 out of 10 total.
Review Date: 2002-12-30
A MUST resource guide for all nurses who work in the Home Health industry.

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Harnessing the Power of Intelligence, Counterintelligence & Surprise Events
Published in Hardcover by Professional Dev Inst Pr (2002-12-10)
Author: Alain P. Martin
List price: $49.00
New price: $49.00
Used price: $36.55

Average review score:

A masterful work
Helpful Votes: 35 out of 42 total.
Review Date: 2003-04-05
Alain Paul Martin gives us a new, non-traditional, and thought-provoking guide to intelligence gathering and strategic planning. This book is must reading for decision makers. Its incisive analyses, practical framework, and real-world examples provide valuable lessons that can be immediately put to use as we cope with our ever-changing world. Mr. Martin deserves our congratulations and our gratitude for this masterful work.

Innovative Ideas and Road Maps Welcomed in Japan
Helpful Votes: 36 out of 39 total.
Review Date: 2003-02-09
Alain Paul Martin's "Harnessing the Power of Intelligence, Counterintelligence & Surprise Events" is a great pleasure to read. This practical book is clearly based on extensive research and fieldwork in competitive intelligence in America, Europe and Japan. For over a decade, Japan has been shifting from large-scale manufacturing to a knowledge-based economy, and moving production facilities to Asian countries. The competitive-intelligence method and road maps described in this book can help managers fast-track projects and new-product development, and succeed in this new environment.

As a scientist who has made the transition from managing R&D in a global company to educating graduate students in management, I recommend Martin's book to entrepreneurs, scientists and fellow educators. I also agree with Harvard Professor Mark Thompson who states: "Alain martin has deftly incorporated, adapted, challenged, and complemented the insights of Fuld, Porter, Sun Tzu, and others to achieve a superb practical guide to the strategic and tactical management of institutional information."

Professor S. Ohara, Chiba Institute of Technology, Japan

Serious Book on Competitive Intelligence
Helpful Votes: 43 out of 49 total.
Review Date: 2003-02-13
I have read countless publications on strategy and competitive intelligence. Since I was often disappointed, I was hesitant to buy the new book "Harnessing the Power of Intelligence" and commit precious hours to study its content. But I quickly changed my mind after glancing over the long list of testimonials from well-respected intelligence experts and executives who highly recommend the book. It is now clear to me that author Alain Paul Martin has distilled the lessons of his extensive field experience to craft a practical framework that has been successfully applied in the private and public sectors.
Apart from the first Chapter, which I skipped, here is my impression about the rest of the book.

Chapter 2 "Building A High-Performing Organization" offers tips on the role of chief intelligence officers, issue managers, intelligence collectors and other scanning resources in an intelligence-centric organization. The section on intelligence culture deserves a greater coverage.

Chapter 3 "Building Intelligence Capital" starts with a brief discussion on scanning but the competitive-intelligence road map is a real gem.

Chapters 4 and 5 on intelligence platforms, search engines and the invisible Web are relevant to a wide range of occupations and activities beyond competitive intelligence. Just by applying the tips in the Brain Stem-Cell Case Study, I got my money and time worth within a week of reading Chapter 4.

Chapter 6 "Intelligence Security in Business and Government" does not provide new material to intelligence experts but is a good primer, filled with examples, for managers.

Chapters 7 and 8 examine the process of opportunity and threat incubation through the lenses of Martin's powerful paradigm. The illustrations suggest that the instrument is already used to capture new markets, and anticipate and manage various risks. The appendix on the Mad-Cow issue in Britain supports the framework and adds credibility to it. It is written by Dr. Brian Morrissey, a veterinary scientist who led government R&D on a host of complex national and global issues related to food and health protection.

The ideas and tools described in both Chapters 9 and 10 are the most advanced I have ever came across on stakeholders' analysis. Chapter 9 offers novel tips to identify the players who can make a difference in managing projects or reaching deals. It also sheds a new light on the role and power dynamics between these players. Chapter 10 helps readers map the positions and perceptions of the stakeholders, a pre-requisite for strategy formulation. Chapter 11 is a basic introduction to psychographics and VALS. Chapter 12 completes the book with concluding remarks about the application of intelligence to our personal lives.

The book is highly recommended to managers and students in military colleges, business and public administration. Chapters 7 through 10 will be of great interest to intelligence analysts who are constantly in search of new ways to connect the dots. I hesitate between a rating of 4 out of 5 stars for expert readers and 5/5 for managers. Actually, the framework alone is worth 5/5 and is without match in the world of competitive intelligence.

Fun to read. Good to grow customer-service sales.
Helpful Votes: 44 out of 48 total.
Review Date: 2003-04-25
The stories featured in A. P. Martin's Harnessing the Power of Intelligence are fun to read and talk about, at work and at home. I have used some of them to alert my customer-service team about hidden risks and untapped opportunities. We have been applying the ideas of the first six chapters (Part I) for about three months. Our interactions with customers are yielding better results. We are now moving aggressively to prevent tampering with our information assets as noted in the section titled "How Good Organizations Lose Intelligence".
Four of my high-school educated supervisors, who read the book, found Part I a down-to-earth eye-opener, and right on target, for making wiser choices and avoiding costly errors. They, however, thought Part II would be more applicable to middle and senior management. A drawback: the cases in the chapter on Psychographics lack the detail necessary to be useful.
I have also read C. S. Fleisher's Strategic and Competitive Intelligence. Both books represent, in my opinion, two different, credible and complementary approaches to intelligence-based decision-making. Except for some references, there is virtually no duplication of content. A big bonus!

Turning Intelligence into Value
Helpful Votes: 51 out of 58 total.
Review Date: 2003-02-21
"Ninety percent of the information used in organizations is internally focused and only ten percent about the outside environment. This is exactly backwards." -- Peter Drucker

As usual, in one pithy phrase, management sage Peter Drucker captured the central problem facing organizations in uncertain environments -- they look in the wrong place. In volatile times, humans tend to hunker down in the cocoon of the controllable. Effective leaders embrace such times as an opportunity for greatness, when the prepared organization can jump ahead of ostrich-like competition.

Yet, few management advisors opine on how to combat these human tendencies and systematically scan, analyze and act in uncertain environments. Michael Porter's classic works on Competitive Strategy and Competitive Advantage did dispense advice on competitive intelligence gathering, but did not attend to the conversion of intelligence into commercial advantage. Alain Martin's new book "Harnessing the Power of Intelligence" compiles tested processes which create such value.

Martin's frameworks are based on research at American Express, Boeing, Dell, DuPont, GlaxoSmithKline, and Microsoft as well as application of his ideas in businesses, government, and the military. The book has the most up to date, and complete list of intelligence sources. For example, Martin cites the University of California at Berkeley "invisible web" project, which has shown that search engines only document about 15% of the business intelligence available publicly, because the vast majority of it is either not in a standard hypertext format or not linked to a public domain name (the silent campers). His framework on issue incubation, shows that large scale issues go through a relatively predictable process of incubation and development. Many leaders make the mistake of getting on an issue too early or too late. The issue incubation process delineates ways to recognize the progression of topics, and provides advice on if, when and how to intervene. Martin also has a tool called, Factional Analysis that helps a manager analyze who is likely to influence a volatile situation (from allies to adversaries). This tool is much richer than the traditional stakeholder analysis for it includes roles that do not fit in the normal economic calculus. For example, he includes "fanatics" in the analysis -- people whose sole purpose is to disrupt.

A leader can take the advice in this book and use it to guide outward looking intelligence, assess the current state of issues (or do a triage on a surprise event), and then take concerted action.

At points, the book does suffer from the same weakness of Porter's books in that its desire for completeness, the text often has a "list-like" feel. But, on balance this book provides a framework full of tested tools to turn uncertainty into value.

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Healthy Competition: What's Holding Back Health Care and How to Free It
Published in Paperback by Cato Institute (2005-10-25)
Author: Michael F. Cannon
List price: $9.95
New price: $6.00
Used price: $4.45

Average review score:

Persuasive (but "wonkish")
Helpful Votes: 1 out of 1 total.
Review Date: 2007-07-16
This book is logic, well-reasoned, and has lots of footnotes pointing to research studies and reliable sources of data. Even if you disagree with their prescription for how to fix the problem, you will get a lot from this book by following along with their diagnosis of the problems facing our health care system.

The book's greatest strengths may also be it's greatest weakness. This book is "wonkish" -- filled with hard data and logic. If you're looking for entertaining anecdotes or emotional arguments, this is not the book for you.

Only problem is he uses the word 'free'
Helpful Votes: 1 out of 1 total.
Review Date: 2007-07-13
...but only in the title. A well written book both describing (in surprisingly concise writing) the problem, as well as laying out a path towards fixing it. I can't say I fully agree with his proposals, but I am much better informed, and my views have been altered as a result of this book. In my mind, that is a terrific outcome for any book of substance.

Free Markets are Healthy
Helpful Votes: 1 out of 2 total.
Review Date: 2007-01-11
Intellect with humility is hard to come by. Cannon and Tanner define a clear path for all Americans to have health insurance and they have the humility to believe in Americans as wise consumers. Different than politicians who 'know what's best for you,' they trust you to make prudent decisions for yourself. Free markets are healthy and they provide an excellent outline for cost savings and a healthier 'you' by putting you in charge of your own well being. I want to thank Cannon and Tanner for being Americans and loving freedom, especially in the face of fear mongering socialists. God Bless America!

Extremely important book for an extremely important topic
Helpful Votes: 5 out of 5 total.
Review Date: 2007-03-05
"Healthy Competition" by Michael F. Cannon and Michael D. Tanner of the Cato Institute is a critically important book for both those interested in health care policy as well as for every American as we all eventually consume health care services.

Cannon and Tanner's book starts with a foreword by the Hon. George P. Shultz: "We begin with a riddle. What country's health care system offers the best health services in the world, is consistently criticized for not being accessible enough, and yet is so accessible that overutilization is leading to runaway costs?" The answer is, of course, America.

The following 147 pages offers a detailed analysis of what's wrong with American health care (government and insurance industry policies that lead to overuse of medical services) and what's right (the strong remnants of a free market system that encourages innovation, high quality, at an often lower cost). Both detailed and heavily footnoted, but also very readable at the same time, "Healthy Competition" strikes the right balance between a dense academic paper and a clarion call for action.

In concluding the book, Cannon and Tanner write:

"Despite its marvels, America's health care sector continues to present troubling symptoms: excessive costs, uneven quality, a lack of useful information for patients and providers, extraordinary waste, and enormous burdens for future taxpayers. An accurate diagnosis points to too much government influence and too little choice and competition. Proposals to increase the role of government would aggravate these symptoms. More subsidies or controls would drain from the medical marketplace even more of the dynamics that drive other sectors of the economy toward lower prices and higher quality. The only sure remedy is to restore those dynamics to the health care sector.

"Although there are dark clouds on the horizon, we are heartened by the creation and steady growth of health savings accounts. HSAs have already begun to change private-sector health care from within, and will enable a reexamination of the role of government in health care."

The last citation in "Healthy Competition" comes from a June 1, 2004 Harvard Business Review article by Michael Porter and Elizabeth Teisberg. It deals with the oft-heard argument that we somehow should not apply free market principles to the health care sector:

"It is often argued that health care is different because it is complex; because consumers have limited information; and because services are highly customized. Health care undoubtedly has these characteristics, but so do other industries where competition works well. For example, the business of providing customized software and technical services to corporations is highly complex, yet, when adjusted for quality, the cost of enterprise computing has fallen dramatically over the past decade."

Cannon and Tanner accept this argument while also embracing the argument of many of the proponents of government control of health care because it is special and distinct from other parts of the economy - they just come to the opposite conclusion, concluding in their last paragraph, "...Unlike software, wireless communications, or banking, health care involves very emotional decisions, which often entail matters of human dignity, life, and death. However, we do not see the gravity of these matters as a reason to divert power away from individuals and toward government. Rather, we see the special nature of health care as all the more reason to increase each consumer's sphere of autonomy. The special nature of health care makes it all the more important that we use the competitive process to make health care available to more consumers - and makes it all the more important to get started now."

Two side notes of a personal nature: on February 1, 2007, I introduced AB 245, a bill that would allow the tax deductibility of contributions to HSAs (California is one of only four states that do not treat HSAs as tax deductible); and author Michael Cannon is someone I have grown to respect from our first meeting in 2004 as Lincoln Fellows of the Claremont Institute. I suspect we will be hearing quite a bit from Mr. Cannon over the next few decades - and, if policymakers are smart, they will listen carefully to what he has to say.

Reviewer: Chuck DeVore is a California State Assemblyman, a retired lieutenant colonel in the Army National Guard and the author of "China Attacks."

CJF
Helpful Votes: 5 out of 6 total.
Review Date: 2006-03-20
I enjoyed the book and found it presented a well organized argument for why it is so critical to allow the markets and consumers to experiment with new methods of controlling health care costs and improving access. I also appreciated the author's acknowledgement that health care is a special service that is critically important in our lives. That is what makes reforming the system so challenging.

The book makes clear that market based proposals to reform health care are designed to lower the cost of care and increase coverage. These are proposals that are critical to all Americans.

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HEART OF OAK : A British Sailor tells of his Service during World War II.
Published in Hardcover by St Martin's Press (1984)
Author: Tristan Jones
List price:
Used price: $19.50

Average review score:

A Great Yarn, but good fiction
Helpful Votes: 0 out of 0 total.
Review Date: 2006-05-23
I bought this book many years ago. I greatly enjoyed it, as it had a veracity to its description of lower-deck life. I re-read it recently, and still enjoyed it.

I suppose I should have realized that it was fiction, as I don't think there ever was an E-class destroyer "HMS Eclectic", and no destroyer of that name sailed with HMS Hood and Prince of Wales to intercept the Bismarck (HMS Electra was in that group and picked up the 3 survivors from HMS Hood), as Jones claims. Nor was there a destroyer of that name that sailed with HMS King George V from Scapa Flow, nor did one join the action later from convoys. Some of the details of the action are also inaccurate, but not badly so for a supposed personal narrative (e.g., 6" secondary armament on KGV, when they were 5.25")

Similarly, while there were four O-class destroyers involved in the sinking of the Scharnhorst, there was no "HMS Obstinate" (Jones' ship), nor was one of that name ever commissioned.

Anthony Dalton's biography of Jones seems to paint him as a very interesting, but less-than-pleasant person. It certainly seems to have nailed any notion of Jones' books being other than substantially fiction. The history of the author does seem to add an extra level of interest to the stories. But that said, the stories are good, the feel for characters is strong, and they are very readable.

Life-like and lively
Helpful Votes: 0 out of 0 total.
Review Date: 2006-03-15
I needed information re- life on board a British ship during WWII. I found many fascinating details and much accurate information in this book. I found that some of the humor was less funny that announced, but on the whole, I found this book
very interesting. It was in great part a tale based on personal experience, and
it held my interest throughout. I'm going to read more by this author...

5 for fantasy
Helpful Votes: 1 out of 1 total.
Review Date: 2005-06-16
It is a terrific book - and I have enjoyed it for many years. However I recently discovered it is - as Anthony Dalton's new biography of Jones shows - complete fiction - in the sense that Jones was never at any of the events he described. In fact he didn't join the Royal Navy till AFTER World War II.

But that is not to diminish the writing of the tale - Jones imaginings make for a "real" perspective of life in the lower decks of the WWII Royal Navy - and I imagne that in his immediate post-was career in the navy he learned enough to set the scene accurately.

But remember - it is a work of fiction - set on a real historical timeline - but still a good read.

A vivid, first-hand view of life in the WWII British Navy
Helpful Votes: 3 out of 3 total.
Review Date: 1999-09-09
A welshman's soulful and realistic retelling of a matelot's live in Her Majesty's Navy during the dark days of World War II. Tristan Jones recounts his experiences with all the colour and song of a poet; a sea poet - and that he is. The lives of these men carry with you long after reading this book. Put Tristan Jones near the top of my favorite author's list.

A gripping war and sea story
Helpful Votes: 4 out of 4 total.
Review Date: 2002-08-19
Heart of Oak is one the finest war books and sea stories that I have read. I found it hard to put down. Although the intensity of the war and its effects on the men was depressing, I was compelled to keep reading.

Jones' gives the reader a different and personal perspective--that of the lowly, poor, and teenage sailor; looked down upon by everyone else and facing death, boredom, and discomfort constantly.

I agree with another reviewer that it is unlikely that Jones witnessed as much as he claimed, and I cannot attest to the accuracy of his descriptions of life aboard His Majesty's Navy, but there is a truthfullness and sincerity in Jones' narative that I find totally convincing.

Services
Here Comes the Guide Southern California: Locations & Services for Weddings & Special Events (Here Comes the Guide Northern California)
Published in Paperback by Hopscotch Pr (1999-01)
Authors: Lynn Broadwell and Jan Brenner
List price: $19.95
New price: $3.42
Used price: $0.01

Average review score:

Great resource to get the ball rolling
Helpful Votes: 0 out of 0 total.
Review Date: 2008-02-17
This is a very thick book... and for good reason. It has photos (albeit black and white ones) or photo-rendered sketches of many potential wedding and reception venues. Each venues' pages come with the stuff you need: the seating capacity and approximate prices. There are also other sections of the book focused on vendors for flowers, etc. I recommend this book if you're trying to get a feeling for "what's out there" with regard to venues. It's a great place to start, and you'll probably feel like you've covered a lot of ground once you've gone through this book.

Here Comes the Guide: Southern California: Wedding Locations and Services (Here Comes the Bride Series)
Helpful Votes: 1 out of 1 total.
Review Date: 2007-01-04
Wonderful book, a must have!

A Bride's Best Friend!
Helpful Votes: 12 out of 12 total.
Review Date: 2000-02-18
This has been an invaluable book during my wedding planning. When I got engaged in December 99, a girlfriend suggested that I buy the SoCal edition immediately to start finding reception and ceremony locations. I did buy it, and whipped through the whole book one evening. Sitting there reading, I quickly dismissed reception site after site and determined that the book just couldn't help me. I put it aside.

Then I started actually going out, visiting places, and realizing that it wasn't so easy to find the perfect place! I quickly realized I was going to have to work a lot harder than I thought to mesh the right church location, my number of people, and a convenient indoor reception site. So I came back to the Guide--time and again! Soon I had it dogeared and filled with notes as I reconsidered the options I'd been so quick to skip past earlier. The statistics on each site helped keep me focused and helped me and my fiance consider new places when others fell through, and keep the attributes of each place in mind. The descriptions of the reception sites are detailed, positive and generous-but-not-misleading. We ultimately booked a site listed in the Guide and are thrilled to have found it.

Now that I've moved on to choosing a photographer, I went to the Guide again. First I read through each photographer's profile in the book, then went on the Guide's website! It's so easy to use - - it allows you to jump to photographers' websites and see their portfolios, all without making appointments or driving around! I feel satisifed that I don't need to look beyond the professionals listed in the Guide, since the authors have already done the legwork in finding people with high standards and good customer service.

If you really want to explore all possible options for your ceremony, reception, and event professionals, you will love Here Comes The Guide! The hardcopy book and the website are thorough, pleasant to read, and - - most importantly - - really helpful. My mom keeps saying, "I had no idea it was this complicated to plan a wedding in this day and age!" Here Comes the Guide goes a long way towards relieving the complication!

The Guide screens its recommended vendors
Helpful Votes: 6 out of 7 total.
Review Date: 2000-12-10
While the bulk of the Guide is dedicated to reception site listings, the vendor listings in the back are very helpful. The listings are not mere "paid advertisements." If you read the book, The Guide explains how each vendor undergoes a thorough screening process--something even the most persistent bride likely wouldn't have the time or ability to conduct.

As The Guide states on Page 483, their process "involves interviewing 15-20 other event professionals. We call every single reference and ask about the professionalism, technical competency and service orientation of the advertiser in question. ... Those candidates who received consistent, rave reviews made it into The Guide."

Using The Guide as a starting point (combined with the internet, magazine ads, and friends' recommendations), I conducted exhaustive research of my own of wedding professionals in Los Angeles and beyond. I wound up hiring three vendors who had been featured in the Guide (caterer, band and florist, 11-11-00 wedding). All performed beyond my greatest expectations, and my guests cannot stop raving about the "fabulous," "amazing," and "out of this world" food, music, and flowers. Clearly, The Guide got it right.

So don't be fooled by the relative size of the vendor section compared to pages allotted to reception sites. The vendor section may be small because they are the cream of the crop, thanks to the Guide's legwork.

A real lifesaver!!
Helpful Votes: 9 out of 9 total.
Review Date: 1999-04-19
I am so glad that a friend told me about this book. I was so daunted by the search for a location for my wedding, I didn't know where to start. This book (and their fantastic website by the same name) made it really easy. They give great descriptions and the pricing information helped me narrow down the places I could afford. It saved me so much time, I was able to actually enjoy looking for a reception location. Thank you, Here Comes the Guide.

Services
Holy Secrets, Holy Lies: The Shocking Story of Sexual Corruption and Abuse of Power Inside the Catholic Church
Published in Hardcover by AuthorHouse (2004-05-26)
Author: Christine Amoia
List price: $29.50
New price: $29.50
Used price: $108.61

Average review score:

This is one nasty man!
Helpful Votes: 0 out of 0 total.
Review Date: 2006-04-18
My mother gave me this book after she read it. I am a high school senior and reading it gave me the chills. I could have been one of his victims! If my mother hadnt had an eye to see him for the predator that he is, I might have fallen into his grasp. Yes, I know who he is, even though the names have been changed. And I know a couple of the victims too. They are from a wealthy family in our town and did everything to hide after the news came out. This man ruined their lives forever. I want to see him punished but it will never happen unless somebody takes him to court. He thinks he is getting away with it. Someday, he is going to answer to the highest court and then what will he do???

This new book is very helpful.
Helpful Votes: 0 out of 0 total.
Review Date: 2004-06-11
This book is mysterious in that it puts you in the mind of Pamela, the main character/victim....yet you are shown what is going on behind her back. It is a shame that all these people were hurt by one bad man. I hope they all can get on with their lives and be happy once again.

Outstanding book
Helpful Votes: 0 out of 0 total.
Review Date: 2004-06-03
This book helped me see how a predator gets his victims. It kept me on the edge of my seat because I could see Pamela walking around clueless about the priest's real activities. Having gone through a tortuous incident with someone I trusted, I could really relate to her story and wish her and the victims well.

Brilliant!
Helpful Votes: 0 out of 0 total.
Review Date: 2004-06-03
I want to thank Ms. Amoia, who had the guts to finally tell the truth on the big bad church and how they are only looking out for their own pockets. I liked the "Suggested Reading" pages in the back of the book. I found many of the articles helpful to me, a former victim of sexual, mental and spiritual abuse. I really related to the poem in the front of the book. I am on my way to recovery and getting on my feet after many years of torture at the hands of someone I trusted. Finally, I am beginning to take back my power too. Thanks for writing this book Ms. Amoia and God bless you always. (...)

Makes me Angry
Helpful Votes: 1 out of 1 total.
Review Date: 2004-06-03
This book made me so angry, I could scream. How dare this priest do what he did to so many trusting persons???? I am glad the author decided to write about the victims so that something can be done about abuse in the church. It wasnt a book to be read for entertainment but for instruction and help. I would really like to know his real name. Why would the church keep him so safe and secure? I bet there are so many stories out there. To the author: keep writing!

Services
The House of Yes
Published in Paperback by Dramatists Play Service, Inc. (1996-03-01)
Author: Wendy MacLeod
List price: $7.50
Used price: $4.99

Average review score:

Nothing that I expected!
Helpful Votes: 0 out of 0 total.
Review Date: 2006-08-24
I devoured this in a half hour. As a theatre major, a friend of mine told me to look into the mother's role. I hate being typecast as a mom, so I went into it semi-hesitantly. I was seriously surprised and taken aback at the family dynamics so different from anything in our social norms. The play is daring, quick-paced, and brutally honest in its look at the dangerous topic of incest.

You'll Get Addicted!
Helpful Votes: 0 out of 0 total.
Review Date: 2003-09-28
This play is so incredibly awesome that I strongly suggest any aspiring playwrights, actors, directors, and anyone who loves a good dark comedy MUST READ THIS PLAY! The movie features Parker Posey as Jackie-O and if you want to see this superbly written character come to life, then you should go out and rent the dvd as well. Wendy does an amazing job creating characters in a complex world of incest, murder, family disfunction, and insanity. You want all the characters to win even though you know they cannot. Beautifully comedic with crisp witty language and banter. Read it and I promise you will agree!

Completely Twisted
Helpful Votes: 0 out of 0 total.
Review Date: 2000-05-13
I read this book and was completely thrown from my seat. If you like the utterly messed up than this is your book. Jackie O. is the best character I have ever encounterd in any of my reading escapades. You almost want her to get what she wants and that is why it is completely twisted. My review does not even give the book its proper justice. Order it.

Completely Twisted
Helpful Votes: 0 out of 0 total.
Review Date: 2000-05-13
I read this book and was completely thrown from my seat. If you like the utterly messed up than this is your book. Jackie O. is the best character I have ever encounterd in any of my reading escapades. You almost want her to get what she wants and that is why it is completely twisted.

a brilliant, twisted ride
Helpful Votes: 2 out of 3 total.
Review Date: 2000-12-31
Upon finishing The House of Yes, I decided that it was without a doubt one of the best plays I have ever read. Set in the dysfunctional Pascal home during a hurricane on Thanksgiving, the audience gets a glimpse at the incestuous relationship of twins Jackie-O and Marty, their fascination with the Kennedy assasination, and what happens when an outsider (Marty's doughtnut shop worker fiancee Lesly) is thrown into the mix. Wendy MacLeod has written a brilliant play and I highly recommend it to anyone who enjoys a good, black comedy.


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