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Programming Flash Communication Server
Published in Paperback by O'Reilly Media, Inc. (2005-03-01)
List price: $49.95
New price: $25.78
Used price: $16.14
Used price: $16.14
Average review score: 

Good Job
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-02
Review Date: 2008-01-02
If you want to understand programming the Flash Communication Server and it's capabilities this is a good place to start.
Still good for Flash Media Server 2
Helpful Votes: 0 out of 0 total.
Review Date: 2007-04-11
Review Date: 2007-04-11
Although I'm using Flash Media Server 2, this book is still highly relevant as not much has changed. The core objects and language is the same so I would not hesitate to recommend it for anyone looking to use FMS.
Only good resource I've found on this subject
Helpful Votes: 0 out of 1 total.
Review Date: 2006-11-09
Review Date: 2006-11-09
This book is all about the design of applications using Macromedia's Flash Communication Server MX. FCS MX enables the building of media-rich web applications by taking care of the basic tasks required in the networking of the applications. Thus, you can focus on the application itself rather than worrying about low-level communication details.
Since this book is concerned with situations where multiple Flash applications will be executing on the same server simultaneously, there is going to be considerable effort involved in coordinating events, which is addressed by this book. You should already have FCS installed and running on your server and you should also have Flash MX available on the client. The following is description of the book by chapter:
Chapter 1, Introducing the Flash Communication Server - Acts as an introduction to FCS and an overview of the whole book.
Chapter 2, Communication Components - How the FlashCom communication components encapsulate commonly needed features such as chat, video recording and playback, bandwidth control,and user configuration. These components implement many basic building blocks for your application.
Chapter 3, Managing Connections - This chapter covers connections in more depth past the SimpleConnect component, including how to write custom code to handle various changes in the connection status as well as different errors.
Chapter 4, Applications, Instances, and Server-Side ActionScript - This chapter describes how to write Server-Side ActionScript and work with the objects that control application instances and the Flash movies that connect to them.
Chapter 5, Managing Streams - Offers a somewhat oversimplified but complete example that shows the basic steps in publishing one live stream and subscribing to a second.
Chapter 6, Camera and Microphone - This chapter explains how to use both the Microphone and Camera classes to record live streams. These classes are at the heart of most communication applications involving multimedia.
Chapter 7, Media Preparation and Delivery - This chapter covers many details for compressing and streaming audio and video.
Chapter 8, Shared Objects - This chapter starts an entirely new subject - shared objects, which provide a mechanism for the transmission of data between client and server.
Chapter 9, Remote Methods - This chapter also shows how to broadcast method calls to every movie and application instance connected to a shared object or stream, or send them to and from individual movies using RMI.
Chapter 10, Server Management API - Discusses the Server Management API and its applications, including monitoring a FlashCom Server, gathering statistics on application instances, and managing the log streams.
Chapter 11, Flash Remoting - Demonstrates how Flash Remoting can be used to add data connectivity to FlashCom applications. Flash Remoting can access web services, server-side scripts, CGI applications, XML files, or the local filesystem with the help of an application server such as ColdFusion.
Chapter 12, ColdFusion MX and FlashCom - Teaches some specifics involved in using Flash Remoting with ColdFusion MX and FlashCom. There are some practical working examples shown that demonstrate how you can leverage the benefits of Flash Remoting in conjunction with FlashCom.
Chapter 13, Building Communication Components - This is the first step in building complete applications, and is demonstrated through an extensive example.
Chapter 14, Understanding the Macromedia Component Framework - How to modify an existing component and how to create a new one. Also discusses server-side framework code and its core features and data structures.
Chapter 15, Application Design Patterns and Best Practices - Describes some of the best practices available to application developers. This chapter provides some useful design options, patterns, and best practices that will help you build better applications.
Chapter 16, Building Scalable Applications - Deals with building multi-instance and multiserver applications that don't bog down as the number of client connections increases.
Chapter 17, Network Performance, Latency, Concurrency - Traditional network design issues affect FCS also.
Chapter 18, Securing Applications - Specifically this chapter examines the three A's of security - Authentication, Authorization, and Accounting.
Since this book is concerned with situations where multiple Flash applications will be executing on the same server simultaneously, there is going to be considerable effort involved in coordinating events, which is addressed by this book. You should already have FCS installed and running on your server and you should also have Flash MX available on the client. The following is description of the book by chapter:
Chapter 1, Introducing the Flash Communication Server - Acts as an introduction to FCS and an overview of the whole book.
Chapter 2, Communication Components - How the FlashCom communication components encapsulate commonly needed features such as chat, video recording and playback, bandwidth control,and user configuration. These components implement many basic building blocks for your application.
Chapter 3, Managing Connections - This chapter covers connections in more depth past the SimpleConnect component, including how to write custom code to handle various changes in the connection status as well as different errors.
Chapter 4, Applications, Instances, and Server-Side ActionScript - This chapter describes how to write Server-Side ActionScript and work with the objects that control application instances and the Flash movies that connect to them.
Chapter 5, Managing Streams - Offers a somewhat oversimplified but complete example that shows the basic steps in publishing one live stream and subscribing to a second.
Chapter 6, Camera and Microphone - This chapter explains how to use both the Microphone and Camera classes to record live streams. These classes are at the heart of most communication applications involving multimedia.
Chapter 7, Media Preparation and Delivery - This chapter covers many details for compressing and streaming audio and video.
Chapter 8, Shared Objects - This chapter starts an entirely new subject - shared objects, which provide a mechanism for the transmission of data between client and server.
Chapter 9, Remote Methods - This chapter also shows how to broadcast method calls to every movie and application instance connected to a shared object or stream, or send them to and from individual movies using RMI.
Chapter 10, Server Management API - Discusses the Server Management API and its applications, including monitoring a FlashCom Server, gathering statistics on application instances, and managing the log streams.
Chapter 11, Flash Remoting - Demonstrates how Flash Remoting can be used to add data connectivity to FlashCom applications. Flash Remoting can access web services, server-side scripts, CGI applications, XML files, or the local filesystem with the help of an application server such as ColdFusion.
Chapter 12, ColdFusion MX and FlashCom - Teaches some specifics involved in using Flash Remoting with ColdFusion MX and FlashCom. There are some practical working examples shown that demonstrate how you can leverage the benefits of Flash Remoting in conjunction with FlashCom.
Chapter 13, Building Communication Components - This is the first step in building complete applications, and is demonstrated through an extensive example.
Chapter 14, Understanding the Macromedia Component Framework - How to modify an existing component and how to create a new one. Also discusses server-side framework code and its core features and data structures.
Chapter 15, Application Design Patterns and Best Practices - Describes some of the best practices available to application developers. This chapter provides some useful design options, patterns, and best practices that will help you build better applications.
Chapter 16, Building Scalable Applications - Deals with building multi-instance and multiserver applications that don't bog down as the number of client connections increases.
Chapter 17, Network Performance, Latency, Concurrency - Traditional network design issues affect FCS also.
Chapter 18, Securing Applications - Specifically this chapter examines the three A's of security - Authentication, Authorization, and Accounting.
This is a great reference.
Helpful Votes: 0 out of 0 total.
Review Date: 2006-03-16
Review Date: 2006-03-16
Excellent book, stuffed of examples very well explained, easy to read and to understand, essential for who desires initiate or even though to profound itself studies on FlashCom.
Obligator reference in projects involving FlashCom, either for fast consultations and advanced tasks.
Excellent approach of subjects as Design patterns and security, yonder a perfect demonstration about audio, video and much more.
Obligator reference in projects involving FlashCom, either for fast consultations and advanced tasks.
Excellent approach of subjects as Design patterns and security, yonder a perfect demonstration about audio, video and much more.
A necessity for the bookshelf...
Helpful Votes: 0 out of 0 total.
Review Date: 2006-03-02
Review Date: 2006-03-02
If you're a developer looking into real-time server communication using Adobe Flash, this book is a must-have. It guides you thru various levels of application development in an easy to understand format, and provides well documented pieces of code to assist you in the learning process of putting together your project:
Topics covered include:
- learning about components and how to use them
- establishing and managing client connections
- publishing live and recorded streams
- local communication with clients
- remote communication with outside applications
The book also shows how to build and integrate your own custom components, and how to scale your application using the components that you've created. Other highlights include information on how to use shared objects and server management API, as well as ways to improve both design and performance.
Topics covered include:
- learning about components and how to use them
- establishing and managing client connections
- publishing live and recorded streams
- local communication with clients
- remote communication with outside applications
The book also shows how to build and integrate your own custom components, and how to scale your application using the components that you've created. Other highlights include information on how to use shared objects and server management API, as well as ways to improve both design and performance.

RFID Sourcebook
Published in Hardcover by IBM Press (2005-09-10)
List price: $44.99
New price: $21.83
Used price: $22.79
Used price: $22.79
Average review score: 

The book on RFID
Helpful Votes: 2 out of 4 total.
Review Date: 2006-05-26
Review Date: 2006-05-26
This is a valiant effort from Sandip to provide right mixture of content appopriately and right point. The content flow is really amazing and it brings hardware engineer , software engineer , project managers and executives to be able to have differnt orthogonal understanding of the same topic.It provides foundation to further explore the possibilities of RFID which is still in infancy.Great piece of work !!!
Clear and concise
Helpful Votes: 3 out of 7 total.
Review Date: 2006-04-21
Review Date: 2006-04-21
I needed to come up to speed on RFID technology and application of the technology quickly. This book had all the information I needed in a very consumable form.
Just the facts, maam
Helpful Votes: 4 out of 4 total.
Review Date: 2006-06-09
Review Date: 2006-06-09
I am just getting up to speed on RFID and found this book to be both authoritative and approachable, clear and complete. Mr. Lahiri lays out the important details and limitations of RFID technology and applications as they exist today and as they will evolve in the future. Helpful appendices provide very useful information on industry players, organizations, web sites, etc.
I highly recommend this book.
I highly recommend this book.
Clear well-written book on RFID
Helpful Votes: 7 out of 7 total.
Review Date: 2006-07-19
Review Date: 2006-07-19
Radio frequency identification or RFID is not a new technology. The earliest US patent for a passive (no battery) RFID tag that I know of was issued in 1973. Others trace the beginnings of RFID to the use of radio transponders for aircraft identification in World War II. In recent years, RFID has become a pervasive technology; its use is widespread. The users do not often realize that they are using it. Examples include electronic toll collection, electronic credit cards like the Speedpass, employee access control, pet identification, and automobile immobilizers. These applications total tens of millions of users.
The recent interest in the subject of RFID has resulted from the implementation of passive tags for the tracking of pallets and cases in the retail supply chain. The numbers of tags that may be used here figures in the tens of billions per year. If the RFID industry can make the tags at a low enough cost, the potential for labelling individual items is around one trillion per year. No wonder this industry is experiencing explosive growth and the interest to go with it.
In this book, the author gives us a comprehensive introduction to the world of RFID. The presentation is quite clear, readable, and without technical jargon. It does not require a technical background. Details are kept at a high level. The author is careful to present the benefits and drawbacks to every technology discussed. Individual chapters include: Technology Overview, Advantages of the Technology, Limitations of the Technology, Privacy Concerns, RFID vs. Bar Code, Strategy, Business Justification, RFID Solutions, and Standards.
The book is named appropriately. This is a sourcebook. There are lists of standards, vendors, conferences, organizations and their web sites. This is the best book on RFID that I have read.
The recent interest in the subject of RFID has resulted from the implementation of passive tags for the tracking of pallets and cases in the retail supply chain. The numbers of tags that may be used here figures in the tens of billions per year. If the RFID industry can make the tags at a low enough cost, the potential for labelling individual items is around one trillion per year. No wonder this industry is experiencing explosive growth and the interest to go with it.
In this book, the author gives us a comprehensive introduction to the world of RFID. The presentation is quite clear, readable, and without technical jargon. It does not require a technical background. Details are kept at a high level. The author is careful to present the benefits and drawbacks to every technology discussed. Individual chapters include: Technology Overview, Advantages of the Technology, Limitations of the Technology, Privacy Concerns, RFID vs. Bar Code, Strategy, Business Justification, RFID Solutions, and Standards.
The book is named appropriately. This is a sourcebook. There are lists of standards, vendors, conferences, organizations and their web sites. This is the best book on RFID that I have read.
High Level Deployment & Analysis
Helpful Votes: 8 out of 11 total.
Review Date: 2006-03-02
Review Date: 2006-03-02
Introduction
I was interested in reading this book because I intend on deploying a large-scale RFID solution in the future and wanted to enhance my knowledge on the technology. I figured this would be a good start since the author is an IBM RFID Solution Architect, and perhaps something he would state could disqualify my intentions.
"Learning more about the technology" is a very broad statement, and in my case covered just about everything from Frequencies and Business Applications to Public Scrutiny of the technology. Sandip does an excellent job of staying concise, unbiased and objective throughout this publication. Additionally, he provides insight as to why certain "sides" of public RFID critics/advocates may view things the way they do. The book mentions "getting beyond the hype" on the back cover, and Sandip does exactly that.
Sandip wrote:
Radio Frequency Identification (RFID) technology uses radio waves to automatically identify physical objects (either living beings or inanimate items). Therefore, the range of objects identifiable using RFID includes virtually everything on this planet (and beyond). Thus, RFID is an example of automatic identification (Auto-ID) technology by which a physical object can be identified automatically. Other examples of Auto-ID include bar code, biometric (for example, using fingerprint and retina scan), voice identification, and optical character recognition (OCR) systems.
I come from an environment where my RFID hypothesis is already laid out; I just need additional information on the technology to ensure my deployment is a success. Not only does he give consideration to the variations of RFID technology, he discusses the necessity of businesses using RFID versus other technologies available today and the processes of evaluation, experimentation, deployment, and post-deployment.
Contents
The book starts out with a quick preface that gives a general blurt about RFID and narrows down who could find themselves reading the book.
Sandip wrote:
* Corporate decision makers who have received an RFID mandate from a customer or who want to adopt RFID for their enterprise
* IT managers who want to initiate a first RFID program
* Architects or developers who want to get practical tips and guidelines on implementing an RFID system and avoid the potential pitfalls
* Teachers who want to teach a course about RFID
* Students who want to know more about the technology to prepare for the RFID job market
* Consumers who want to be aware of how the technology is being used and its capabilities and limitations
* Anyone who is interested to know about the technology and its aspects
Although I can see "consumers" and "anyone interested" quickly becoming lost in his intelligent vocabulary, technical specifications and continuous references to variables and infrastructure.
Recommended experience in a technical environment before jumping into this book...and NOT intended for your "everyday Wal-Mart shopper".
Table of Contents wrote:
Preface
Acknowledgements
Chapter 1 - Technology Overview
Chapter 2 - Advantages of the Technology
Chapter 3 - Limitations of the Technology
Chapter 4 - Application Areas
Chapter 5 - Privacy Concerns
Chapter 6 - RFID Versus Bar Code
Chapter 7 - The RFID strategy
Chapter 8 - Creating Business Justification for RFID
Chapter 9 - Designing and Implementing an RFID Solution
Chapter 10 - Standards
Chapter 11 - Closing Thoughts
Appendix A - RFID Vendors, News Sources, and Conferences
Appendix B - Passive Tag Manufacturing Overview
Glossary
Index
Style and Detail
Each chapter starts with introduction to the topic, then dives into specifics relevant to the topic. His organization throughout the book is very structured and is incredibly easy to follow. If you miss something or don't understand it, you will probably find that in the next paragraph he will discuss it once again except in further detail.
Beware of chapter 1, it is quite lengthy and very technical although necessary for those reading later on to fully understand the concepts he discusses.
Throughout the book, there are plenty of illustrations and pictures of products pertinent to the context. Most illustrations were very "bird's eye view" on topics, but realize he is coming from the position of a high level executive considering a RFID implementation, who instructs all those in charge of the various departments to comply, then supervises and evaluates accordingly.
Because of the "high level executive" standpoint, Sandip doesn't dip into mega-specifics of RFID tags and readers. You are not going to learn how to interact with a RFID tag or reader by reading this book...you're going to learn how to determine implementation considerations (such as environmental factors, etc), the overall purpose, how to evaluate that purpose, select a vendor, comply with standards, implement the solution, and evaluate accordingly. Overall, pretty much covers the 7 P's concept...to cross your t's and dot your i's before spending too much money.
Conclusion
From a business perspective, this book is a must read. If you are considering a RFID solution, reading this book will give you some good pointers and ways of evaluating effectiveness and efficiency. Perhaps you don't even need RFID (that's covered too).
I thought reading this book was going to help me write data to RFID tags in my RFID Solution...instead it gave me new insight as to the scope and path of my Solution. There is no "one stop" book, but this one should be your "first stop". He gives direction as to where to head if you're looking for more specific or technical information, so you're not left in the dark at the end.
His Closing Thoughts (Chapter 11) was probably the most valuable chapter in the book. Here he cuts through all the hype and anti-RFID/pro-RFID sentiment and addresses issues from both sides. Yes RFID is young, and yes its use needs to be responsible. Its capability is directly proportional to the complexity of the infrastructure. If your infrastructure is secure, the implementation will be secure. What good is "10110011101100111011001110110011" going to do anyone if they don't have access to your infrastructure? Crossing the t's and dotting the i's...
Jon Kleinhans
(...)
I was interested in reading this book because I intend on deploying a large-scale RFID solution in the future and wanted to enhance my knowledge on the technology. I figured this would be a good start since the author is an IBM RFID Solution Architect, and perhaps something he would state could disqualify my intentions.
"Learning more about the technology" is a very broad statement, and in my case covered just about everything from Frequencies and Business Applications to Public Scrutiny of the technology. Sandip does an excellent job of staying concise, unbiased and objective throughout this publication. Additionally, he provides insight as to why certain "sides" of public RFID critics/advocates may view things the way they do. The book mentions "getting beyond the hype" on the back cover, and Sandip does exactly that.
Sandip wrote:
Radio Frequency Identification (RFID) technology uses radio waves to automatically identify physical objects (either living beings or inanimate items). Therefore, the range of objects identifiable using RFID includes virtually everything on this planet (and beyond). Thus, RFID is an example of automatic identification (Auto-ID) technology by which a physical object can be identified automatically. Other examples of Auto-ID include bar code, biometric (for example, using fingerprint and retina scan), voice identification, and optical character recognition (OCR) systems.
I come from an environment where my RFID hypothesis is already laid out; I just need additional information on the technology to ensure my deployment is a success. Not only does he give consideration to the variations of RFID technology, he discusses the necessity of businesses using RFID versus other technologies available today and the processes of evaluation, experimentation, deployment, and post-deployment.
Contents
The book starts out with a quick preface that gives a general blurt about RFID and narrows down who could find themselves reading the book.
Sandip wrote:
* Corporate decision makers who have received an RFID mandate from a customer or who want to adopt RFID for their enterprise
* IT managers who want to initiate a first RFID program
* Architects or developers who want to get practical tips and guidelines on implementing an RFID system and avoid the potential pitfalls
* Teachers who want to teach a course about RFID
* Students who want to know more about the technology to prepare for the RFID job market
* Consumers who want to be aware of how the technology is being used and its capabilities and limitations
* Anyone who is interested to know about the technology and its aspects
Although I can see "consumers" and "anyone interested" quickly becoming lost in his intelligent vocabulary, technical specifications and continuous references to variables and infrastructure.
Recommended experience in a technical environment before jumping into this book...and NOT intended for your "everyday Wal-Mart shopper".
Table of Contents wrote:
Preface
Acknowledgements
Chapter 1 - Technology Overview
Chapter 2 - Advantages of the Technology
Chapter 3 - Limitations of the Technology
Chapter 4 - Application Areas
Chapter 5 - Privacy Concerns
Chapter 6 - RFID Versus Bar Code
Chapter 7 - The RFID strategy
Chapter 8 - Creating Business Justification for RFID
Chapter 9 - Designing and Implementing an RFID Solution
Chapter 10 - Standards
Chapter 11 - Closing Thoughts
Appendix A - RFID Vendors, News Sources, and Conferences
Appendix B - Passive Tag Manufacturing Overview
Glossary
Index
Style and Detail
Each chapter starts with introduction to the topic, then dives into specifics relevant to the topic. His organization throughout the book is very structured and is incredibly easy to follow. If you miss something or don't understand it, you will probably find that in the next paragraph he will discuss it once again except in further detail.
Beware of chapter 1, it is quite lengthy and very technical although necessary for those reading later on to fully understand the concepts he discusses.
Throughout the book, there are plenty of illustrations and pictures of products pertinent to the context. Most illustrations were very "bird's eye view" on topics, but realize he is coming from the position of a high level executive considering a RFID implementation, who instructs all those in charge of the various departments to comply, then supervises and evaluates accordingly.
Because of the "high level executive" standpoint, Sandip doesn't dip into mega-specifics of RFID tags and readers. You are not going to learn how to interact with a RFID tag or reader by reading this book...you're going to learn how to determine implementation considerations (such as environmental factors, etc), the overall purpose, how to evaluate that purpose, select a vendor, comply with standards, implement the solution, and evaluate accordingly. Overall, pretty much covers the 7 P's concept...to cross your t's and dot your i's before spending too much money.
Conclusion
From a business perspective, this book is a must read. If you are considering a RFID solution, reading this book will give you some good pointers and ways of evaluating effectiveness and efficiency. Perhaps you don't even need RFID (that's covered too).
I thought reading this book was going to help me write data to RFID tags in my RFID Solution...instead it gave me new insight as to the scope and path of my Solution. There is no "one stop" book, but this one should be your "first stop". He gives direction as to where to head if you're looking for more specific or technical information, so you're not left in the dark at the end.
His Closing Thoughts (Chapter 11) was probably the most valuable chapter in the book. Here he cuts through all the hype and anti-RFID/pro-RFID sentiment and addresses issues from both sides. Yes RFID is young, and yes its use needs to be responsible. Its capability is directly proportional to the complexity of the infrastructure. If your infrastructure is secure, the implementation will be secure. What good is "10110011101100111011001110110011" going to do anyone if they don't have access to your infrastructure? Crossing the t's and dotting the i's...
Jon Kleinhans
(...)

Say Again, Please: Guide to Radio Communications
Published in Hardcover by Aviation Supplies & Academics (1995-08)
List price: $19.95
New price: $9.98
Used price: $8.44
Used price: $8.44
Average review score: 

A must-have for the aspiring pilot!!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-06-09
Review Date: 2008-06-09
This book is the best way to learn the lingo expected of you, once in an aircraft. It will inform and educate you on all aspects of talking with towers, ground crews and the likes. As an aspiring pilot, I wouldn't have tried figuring it all out in the plane. Great read, and great instruction.
Very helpful
Helpful Votes: 0 out of 0 total.
Review Date: 2007-10-22
Review Date: 2007-10-22
I've been working with _Say Again, Please_ while studying for my US private pilot certificate, and it's been great. I live in a rural area, and there are no towered fields nearby for frequent radio practice. The book makes the different types of radio interaction much easier to understand.
Gardner breaks down communications by airspace class, which seems pretty sensible. One thing I liked was its discussion of how to interact with Flight Watch, restricted areas, Military Operations Areas, etc. It has a chapter on IFR communications, though I'm not ready for it yet.
The book explains clearly the reasons for saying things a particular way, and gives examples of correct practice. It's easy to understand, and well worth the price.
Gardner breaks down communications by airspace class, which seems pretty sensible. One thing I liked was its discussion of how to interact with Flight Watch, restricted areas, Military Operations Areas, etc. It has a chapter on IFR communications, though I'm not ready for it yet.
The book explains clearly the reasons for saying things a particular way, and gives examples of correct practice. It's easy to understand, and well worth the price.
Gardner scores big!
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-07
Review Date: 2007-09-07
I bought this book to prepare myself for my first flight to Class Charlie in years. I wrote a script from the information Bob has in the book. The communications with SPI went perfect. Low cost and high content make this a slam dunk.
This book really helped
Helpful Votes: 0 out of 2 total.
Review Date: 2007-08-23
Review Date: 2007-08-23
I am much more comfortable using the radio now. This book explained things that had been frustrating me for a long time.
Great--but not for a total newbie
Helpful Votes: 2 out of 2 total.
Review Date: 2007-09-12
Review Date: 2007-09-12
Excellent book but it does require that the student pilot have some stick and radio time. Otherwise there will be information that simply doesn't make much sense.
My one early beef with the book is that he doesn't talk about the essential mnemonic for radio communication with a tower: 1) Who are you calling? 2) Who are you? 3) Where are you? 4) What do you want? and, possibly, if you're taxiing, or inbound for landing 5) what ATIS information do you have?
He does address these issues in a piecemeal fashion but I found the above memory device from my instructor extremely helpful.
My one early beef with the book is that he doesn't talk about the essential mnemonic for radio communication with a tower: 1) Who are you calling? 2) Who are you? 3) Where are you? 4) What do you want? and, possibly, if you're taxiing, or inbound for landing 5) what ATIS information do you have?
He does address these issues in a piecemeal fashion but I found the above memory device from my instructor extremely helpful.

Talking With the Animals
Published in Paperback by Hampton Roads Pub Co (1998-09-01)
List price: $15.95
New price: $9.49
Used price: $4.17
Used price: $4.17
Average review score: 

Moving stories for Animal Lovers
Helpful Votes: 0 out of 0 total.
Review Date: 2008-04-22
Review Date: 2008-04-22
This lovely book by animal communicator Patty Summers contains moving stories from animals she met while developing her skills. As she learns to trust in her heart and intuition, she realizes that all beings, furred, feathered or scaled, all have something important to contribute. A gentle guide, she encourages the reader to acknowledge and celebrate all sentient beings.
While other books focus on technique (see anything by Marta Williams or Amelia Kincade), this one opens a wonderful world of possibility. If I have one quibble, it is that the messages from the animals at the end of each chapter sound alike...and an awful bit like AL Gore..but overall this is a heartwarming delight.
While other books focus on technique (see anything by Marta Williams or Amelia Kincade), this one opens a wonderful world of possibility. If I have one quibble, it is that the messages from the animals at the end of each chapter sound alike...and an awful bit like AL Gore..but overall this is a heartwarming delight.
Patty shares her gift with us
Helpful Votes: 3 out of 5 total.
Review Date: 2003-03-01
Review Date: 2003-03-01
The author, Patty, shares her special spiritual gift with us, so we can all become more sensitive and in tune with what our animals are feeling and thinking. Will touch your heart, and raise your awareness of the intelligence and feelings of our "dumb friends". Arlene Millman, author of BOOMERANG - A MIRACLE TRILOGY (The tale of a remarkable Boston Terrier).
Fascinating look at inter-species communication
Helpful Votes: 4 out of 5 total.
Review Date: 2003-03-01
Review Date: 2003-03-01
Fascinating journey into the world of inter-species communication. Wonderful read for all animal lovers, heartwarming and touching. Arlene Millman, author of BOOMERANG - A MIRACLE TRILOGY (The tale of a remarkable Boston Terrier).
Awesome!!!!!!
Helpful Votes: 6 out of 10 total.
Review Date: 2003-03-31
Review Date: 2003-03-31
This is the best book ever!I learned so much from it.I practice talking with my horse everyday.Buy this book. Its worth the money
What a loving book
Helpful Votes: 6 out of 8 total.
Review Date: 2002-05-01
Review Date: 2002-05-01
for those who appreciate non humans...if more people read this book, maybe they wouldn't be so inclined to abuse animals.
Thanks Patty Summers.
Thanks Patty Summers.

TCP/IP Protocol Suite
Published in Hardcover by McGraw-Hill Science/Engineering/Math (2002-06-27)
List price: $112.50
New price: $22.00
Used price: $0.99
Used price: $0.99
Average review score: 

clear and thorough
Helpful Votes: 0 out of 0 total.
Review Date: 2007-05-12
Review Date: 2007-05-12
Well thought-out, clear and thorough book. I have several networks books, but this is by far the best I've ever used, even surpassing "Computer Networks: a systems approach". Another advantage of this book is that it has a website with quizzes and results to help reinforce the information displayed in it. A must have for anyone learning about networks.
A very useful reference and textbook
Helpful Votes: 0 out of 0 total.
Review Date: 2006-12-14
Review Date: 2006-12-14
I had to use this book for a graduate course. It has been very suitable for this purpose. The level of details is good, but not to the point of a protocol standard. If you need to master the concepts and do not want to refer to very superficial practical references or detailed standards this book is right in the middle. Lecturers will find it very appropriate and students will easly grasp the concepts. One can still use some parts of the book as a reference. If the required information is not there some of the references to RFCs and standards will guide the reader to more information elsewhere.
Great in-depth explanation of the different TCP/IP protocols!
Helpful Votes: 1 out of 1 total.
Review Date: 2007-09-15
Review Date: 2007-09-15
Just recently, I began writing network drivers for my custom Operating System and found myself a little in-the-dark about the proper format for a TCP/IP packet. This book proved to be a great read, and also an extremely useful reference later on.
Two thumbs up.
Two thumbs up.
Absolutely the best
Helpful Votes: 1 out of 1 total.
Review Date: 2007-03-12
Review Date: 2007-03-12
This may be the best textbook I have ever used. The text is concise and to the point with no extra "fluff". The illustrations are fantastic. The author has spent a tremendous amount of time on these... they take you directly to the meaning of the text, and give a strong visual and intuitive foundation to what has been written. Example problems with answers are numerous, and seem to be placed at exactly the points where you need to stop and work through concepts with pencil and paper. I really can't say enough about this text, I've read it cover to cover. It imparts an amazing amount of technical information without being dry... again, I think it's the illustrations that are so helpful, and it's nice that the author's style is direct and not wordy. I don't think you can buy a better TCP/IP book, this one's worth twice the price.
Best beginner reference of TCP/IP
Helpful Votes: 1 out of 1 total.
Review Date: 2006-03-01
Review Date: 2006-03-01
As a beginner, this book can deliver a full and clear picture about details of TCP/IP including each protocol alogorithm, characteristics and it's usage. One can easily understand the TCP/IP basic architecture even without any experience after reading.

The Three Billy Goats Gruff
Published in School & Library Binding by Troll Communications (1979-07)
List price: $10.50
Used price: $0.12
Average review score: 

A favorite old classic
Helpful Votes: 0 out of 0 total.
Review Date: 2008-04-23
Review Date: 2008-04-23
I bought six of my favorite childhood books for my great-grandson..."Little Black Sambo", "The Three Billy Goats Gruff", "Henny Penny", "Chicken Little", "The Three Little Kittens", and "Classic Tales of Brer Rabbit". My great-grandie is 2-1/2 and I can't wait to read these wonderful stories to him.
Billy Goats Gruff
Helpful Votes: 0 out of 0 total.
Review Date: 2006-08-05
Review Date: 2006-08-05
Timely delivery. The book was great. My great grandson loved it.
A fabulous addition to your library - classroom or home.
Helpful Votes: 1 out of 1 total.
Review Date: 2008-02-22
Review Date: 2008-02-22
I bought this book on an impulse, simply based on the brightly colored illustrations and a brief refrain that that appears when you look inside the book. I couldn't be more delighted with this purchase. The book is a wonderful addition to my fairy tale library and my kindergarten kids absolutely LOVE listening to and participating in the retelling of the story, especially the rhyming refrain..... "I'm a troll from a deep dark hole - my belly's getting thinner. I need to eat and goat's a treat - so I'll have you for my dinner!".
Marcia Brown's 1957 "Billy Goats Gruff"
Helpful Votes: 2 out of 2 total.
Review Date: 2007-07-01
Review Date: 2007-07-01
PS - I agree: How lame that Amazon has mixed together reviews for all these various versions of "Three Billy Goats Gruff." They are all so different and all by different illustrators and authors!
Anyway, this is a comment about Marcia Brown's 1957 version, which I found to be incredibly gory. Rather than merely knock the troll off the bridge, this billy goat gruff graphically dismembers him, poking out his eyes and reducing him to "bits, body and bones." Yuck! There are other, mellower version out there... This one's not a favorite. (ReadThatAgain!)
Anyway, this is a comment about Marcia Brown's 1957 version, which I found to be incredibly gory. Rather than merely knock the troll off the bridge, this billy goat gruff graphically dismembers him, poking out his eyes and reducing him to "bits, body and bones." Yuck! There are other, mellower version out there... This one's not a favorite. (ReadThatAgain!)
One of my boys' favorites!
Helpful Votes: 2 out of 2 total.
Review Date: 2007-01-15
Review Date: 2007-01-15
Cute book with pictures that keep their attention. My boys walk around all the time saying "who is going over my bridge" in their gruff little troll voice! "Don't eat me... I too little," they say. I am so glad I added this book to our collection.

What Babies Say Before They Can Talk : The Nine Signals Infants Use to Express Their Feelings
Published in Paperback by Fireside (2003-08-04)
List price: $14.00
New price: $3.75
Used price: $0.50
Collectible price: $14.00
Used price: $0.50
Collectible price: $14.00
Average review score: 

Helpful
Helpful Votes: 0 out of 0 total.
Review Date: 2008-02-23
Review Date: 2008-02-23
I liked this book, it has some valuable perspectives on helping your kids learn to express themselves and handle their emotions. It provided me useful insights into how some typical parent behaviors can have unexpected undesirable side effects on the child's development.
I found the cover and title misleading, I think I was expecting something about the secret language of babies that might be helpful in the first year or two. This is more of a methodology of child rearing in the attachment parenting vein. On the plus side I think the techniques would continue to be useful long after your child learns to talk.
I found the cover and title misleading, I think I was expecting something about the secret language of babies that might be helpful in the first year or two. This is more of a methodology of child rearing in the attachment parenting vein. On the plus side I think the techniques would continue to be useful long after your child learns to talk.
Understand your baby better
Helpful Votes: 1 out of 1 total.
Review Date: 2007-05-09
Review Date: 2007-05-09
I am not the most perceptive person when it comes to understanding my baby's emotions, so this book was very helpful to me. I often mistook fear for surprise, or didn't always notice disgust or shame, etc. This book describes the actual physical facial characteristics so that I can easily understand which emotion he is displaying. It also has great information on relating to your baby in general.
Well written and very informative book for parents!
Helpful Votes: 1 out of 1 total.
Review Date: 2007-03-24
Review Date: 2007-03-24
This is a very interesting and informative book.Its a good guide book to deal with a infant. I am parent for the first time and its helping me a lot to reshape my behaviour towards my baby. I am more calm, focused and less irritated when my baby is fussy or angry. Its because the books gives you insight about the infant mind which is otherwise difficult to read for ordinary people. So this is a must buy book for parents.
Recommended By Psychologist & Esteemed Professor
Helpful Votes: 5 out of 5 total.
Review Date: 2006-11-27
Review Date: 2006-11-27
On the last day of my developmental psychology class, just before I completed my degree, my professor ended the class with one sentence: "I know all of you have wondered at some point during the semester what you will some day do as parents. My advice is simple. Read What Babies Say Before They Can Talk." I frantically jotted this down in my planner and went on with life. A while later when we were expecting our son, I gladly ordered this book and was blown away at how far above and beyond it exceeded my expectations.
I must admit after completing the book I am very jealous. I worked extremely hard on my school's pre-medical psychology degree track to obtain pieces of the knowledge presented in this book. While I had to also learn names, theory and cite endless laboratory proof just to come away with the "good stuff", like how to be a thoughtful and effective parent, it seems a teensy bit unfair that this one small book could give parents the same arsenal of knowledge I am coming into parenthood with after years of extensive study. Nevertheless, I whole-heartedly recommend it to anyone who is wanting to break the bonds of over-protective, bossy, traditional parenthood roles and allow their children to truly grow with wise and empowering guidance. If I had to pick only one parenting book to read, this would be it. I think you'll find your fears of turining into your parents (or having out-of-control toddlers) melt away with each page that you turn.
(For anyone, psychology-degreed or not, who is interested in reading further on the subject of non-judgemental parenting, may I also recommend "Redirecting Children's Behavior" by Kathryn J. Kvols. This gives you the skills to parent beyond the baby years into the toddler and teenage years with wisdom that could not be learned by yourself in a thousand lifetimes of raising children.)
I must admit after completing the book I am very jealous. I worked extremely hard on my school's pre-medical psychology degree track to obtain pieces of the knowledge presented in this book. While I had to also learn names, theory and cite endless laboratory proof just to come away with the "good stuff", like how to be a thoughtful and effective parent, it seems a teensy bit unfair that this one small book could give parents the same arsenal of knowledge I am coming into parenthood with after years of extensive study. Nevertheless, I whole-heartedly recommend it to anyone who is wanting to break the bonds of over-protective, bossy, traditional parenthood roles and allow their children to truly grow with wise and empowering guidance. If I had to pick only one parenting book to read, this would be it. I think you'll find your fears of turining into your parents (or having out-of-control toddlers) melt away with each page that you turn.
(For anyone, psychology-degreed or not, who is interested in reading further on the subject of non-judgemental parenting, may I also recommend "Redirecting Children's Behavior" by Kathryn J. Kvols. This gives you the skills to parent beyond the baby years into the toddler and teenage years with wisdom that could not be learned by yourself in a thousand lifetimes of raising children.)
Responding to babies' signals, makes happier & healthier children!
Helpful Votes: 8 out of 8 total.
Review Date: 2006-01-06
Review Date: 2006-01-06
The saying "a picture is worth a thousand words," is very true...especially when it comes to facial expressions. How many times have you looked at a baby's face and wondered what they were thinking? How frustrating it must be for them to want to verbally communicate with others, but being too young to know how. What if you could "read" a baby's cues, and know exactly what they were feeling?
In the book, "What Babies Say Before They Can Talk: The Nine Signals Infants Use to Express Their Feelings," Paul C. Holinger, M.D., M.P.H., discusses nine simple "signals" that babies use to express their feelings: These signals are: interest, enjoyment, surprise, distress, anger, fear, shame, disgust, and dissmell. The author explains how children are born knowing how to communicate their feelings with these symbols, and that adults need to take the time to understand and learn how their child communicates using these symbols.
This book also includes much information about parenting, helping your children develop high self-esteem, and explains the nine signals in detail.
MyParenTime.com highly recommends this book -- learning how a baby communicates creates better understanding, better interaction, and a better relationship between parent and child. In addition, responding to a child's needs early on, makes happier and healthier parents and children.
In the book, "What Babies Say Before They Can Talk: The Nine Signals Infants Use to Express Their Feelings," Paul C. Holinger, M.D., M.P.H., discusses nine simple "signals" that babies use to express their feelings: These signals are: interest, enjoyment, surprise, distress, anger, fear, shame, disgust, and dissmell. The author explains how children are born knowing how to communicate their feelings with these symbols, and that adults need to take the time to understand and learn how their child communicates using these symbols.
This book also includes much information about parenting, helping your children develop high self-esteem, and explains the nine signals in detail.
MyParenTime.com highly recommends this book -- learning how a baby communicates creates better understanding, better interaction, and a better relationship between parent and child. In addition, responding to a child's needs early on, makes happier and healthier parents and children.

Windows NT TCP/IP Network Administration
Published in Paperback by O'Reilly (1998-10-01)
List price: $37.95
New price: $0.36
Used price: $0.37
Used price: $0.37
Average review score: 

Les dio un poco de "flojera" a los amigos autores...
Helpful Votes: 0 out of 5 total.
Review Date: 2001-08-31
Review Date: 2001-08-31
Parece que si, pues aunque el libro cubre la mayor parte de los temas relacionados a configuracion de servidores DHCP, WINS y DNS utilizando NT considero que el libro es pobre en ejemplos ilustrativos, graficos de flujo, consejos y trucos.
Honestamente no recomiendo el libro si es que tienes un serio proyecto en mente para crear un nodo internet y deseas desarrollar toda la infraestructura de soporte TCP/IP.
Este es un libro frio, una clase magistral distante de hace unos 50 años atras sobre un tema tan moderno como TCP/IP, que mantiene al lector muy lejos del autor.
Veamoslo de esta forma matematica:
Este libro + Más graficos + Trucos y Consejos = Que buen libro !!
Espero sinceramente que mi revision te ayude a hacer una buena decision. Saludos.
Piyux.
Honestamente no recomiendo el libro si es que tienes un serio proyecto en mente para crear un nodo internet y deseas desarrollar toda la infraestructura de soporte TCP/IP.
Este es un libro frio, una clase magistral distante de hace unos 50 años atras sobre un tema tan moderno como TCP/IP, que mantiene al lector muy lejos del autor.
Veamoslo de esta forma matematica:
Este libro + Más graficos + Trucos y Consejos = Que buen libro !!
Espero sinceramente que mi revision te ayude a hacer una buena decision. Saludos.
Piyux.
Now I know the fondamental concept about network computer
Helpful Votes: 2 out of 3 total.
Review Date: 2001-12-06
Review Date: 2001-12-06
It's clear and simple. Very good and usefull to understand the network computer.
The definitive guide to Windows NT networking!
Helpful Votes: 2 out of 3 total.
Review Date: 2001-03-31
Review Date: 2001-03-31
If you're any way involved with the administration or planning of your NT network environment, this is a book you must have! I consider myself pretty good in networking, but still found myself referring back to this book every so often. A must have on any networking library!
Much better than the Microsoft Official Curriculm binders
Helpful Votes: 2 out of 2 total.
Review Date: 2001-03-11
Review Date: 2001-03-11
I bought this book to use as a reference when I got my first IT job. Areas of TCP/IP I found confusing from the Microsoft course I took were cleared up nicely from reading this book.
I never found the need to buy a second TCP/IP book after reading this. You won't either.
The Real Source of Knwoledge
Helpful Votes: 2 out of 2 total.
Review Date: 2000-07-09
Review Date: 2000-07-09
I had studied other resources, including a training course to get my knowledge to a good standard. This book was the first that was really worth the effort. So much so, I am now looking for titles by the same Publisher to complete my MCSE

The Woven Path (Wyrd Museum, Book 1)
Published in Paperback by Troll Communications (1999-12-31)
List price: $4.95
New price: $0.30
Used price: $0.01
Collectible price: $10.00
Used price: $0.01
Collectible price: $10.00
Average review score: 

Strange and wonderful
Helpful Votes: 1 out of 3 total.
Review Date: 2003-09-24
Review Date: 2003-09-24
Robin Jarvis' Wyrd Museum Trilogy is a fantastic blend of Fantasy and Horror with interesting characters and a great story line.
Jarvis starts his trilogy with the slightly more easy going, "The Woven Path" which is an exiting journey into the the past life of an old teddy bear. Neil Chapmann and his family move into the Wyrd Museam as his father takes a job as a caretaker. While exploring Neil comes across a room filled with mysterious treasures and meets Ted, the reincarnation of a world war two American pilot. The two of them are sent back in time by Ursula Webster one of the three sisters who own the museum. They end up in London during world war two. Unfortunatly an ancient power has been unleashed on the city and Neil and Ted only have a little time to finish their quest before the demon finds them.
This is a great book although it may be frightening for smaller children.
Jarvis starts his trilogy with the slightly more easy going, "The Woven Path" which is an exiting journey into the the past life of an old teddy bear. Neil Chapmann and his family move into the Wyrd Museam as his father takes a job as a caretaker. While exploring Neil comes across a room filled with mysterious treasures and meets Ted, the reincarnation of a world war two American pilot. The two of them are sent back in time by Ursula Webster one of the three sisters who own the museum. They end up in London during world war two. Unfortunatly an ancient power has been unleashed on the city and Neil and Ted only have a little time to finish their quest before the demon finds them.
This is a great book although it may be frightening for smaller children.
Great read for lovers of fantasy and adventure stories
Helpful Votes: 2 out of 2 total.
Review Date: 2006-09-11
Review Date: 2006-09-11
This book is about 11-year-old Neil Chappman, whose parents just recently got divorced and he now lives with his father. The father got a job as a caretaker at a creepy museum. Because the father hadn't much money, Neil and his father had to live at the museum. While exploring the museum, Neil got sent back in time where he had to save the lives of 4 people.
I liked this book because of the way the author used descriptive language, as well as the amazing characters that the author developed. This is a great book for anyone who loves fantasy and adventure stories, but it has some scary bits in it so it's probably not for little kids.
I liked this book because of the way the author used descriptive language, as well as the amazing characters that the author developed. This is a great book for anyone who loves fantasy and adventure stories, but it has some scary bits in it so it's probably not for little kids.
would you like me to scare you?
Helpful Votes: 2 out of 3 total.
Review Date: 2002-02-08
Review Date: 2002-02-08
This story sends chills trough you, but I`m not completely shure how much little kids enjoy it, because there is quite a bit of describing and I`ve found out that the youngsters don`t really find that amusing - it bores them if it seems too long. Shure they can identify with Niel (a boy sent back to war-time London) and the Teddy, but him actually beeing a grown man must confuse them.
I enjoyed it nevertheless - the Webster sisters anre creepy without any other stuff happening, and the father is so adorably helpless. The Story itself is well writen too and will probably not dissapoint you. Try it.
A Smart Scare for those who dare!
Helpful Votes: 2 out of 3 total.
Review Date: 2002-01-18
Review Date: 2002-01-18
The Wyrd Museum trilogy has some of the most spine-tingling moments I have ever come across in juvenile fiction. While it is probably a little too gruesome for the 9 and under set, it provides plenty of thrills and chills for everyone 10 and above.
When you have grown weary of the exploits of a certain young wizard, come and visit with the Webster sisters for a magical tale of a more sinister sort. Nothing in or around Hogwarts has ever been this creepy!
Amazing
Helpful Votes: 3 out of 5 total.
Review Date: 2002-07-17
Review Date: 2002-07-17
A must read!!! If they made a movie out of this, it would probably outsell Lord of the Rings or Star Wars. It keeps you on the edge of your seat and you simply can NOT put it down. If you like books with mystery, action, comedy, horror, drama, romance or ANYTHING of everything all three of the Wyrd Museum books deliver and keep you wanting more!!!

Three Steps to Yes: The Gentle Art of Getting Your Way
Published in Hardcover by Crown (2000-11-14)
List price: $23.00
New price: $2.20
Used price: $0.88
Collectible price: $23.00
Used price: $0.88
Collectible price: $23.00
Average review score: 

encyclopedia for everyday life
Helpful Votes: 2 out of 3 total.
Review Date: 2001-05-18
Review Date: 2001-05-18
The "Three steps to yes"is an excellent guide on how to overcome everyday life obstacles with professional guidance from Gene Bedell.It is not just another book from "self-help"series. "Three steps to yes" is a chest with valuable instructions and all required materials for preparation of keys to doors of life that are locked either by us(knowingly or unknowingly) or by some other force.Great book, if you would have more than five stars to rate, I would mark the top number.
First rate!
Helpful Votes: 4 out of 4 total.
Review Date: 2002-07-12
Review Date: 2002-07-12
I hadn't really thought much about the psychology of persuasion. As one who has a natural sales talent, I had never really given careful consideration to what I should be trying to accomplish when I want to influence someone. This book thoroughly describes the steps one can follow to help accomplish your goals of attaining desireable outcomes in your dealings with others. Moreover, the author makes it abundantly clear that unless you are competent, fair, and make sure that the person you are trying to influence satisfies their personal needs, you will not be successful. An excellent book...
Awesome Book!
Helpful Votes: 4 out of 4 total.
Review Date: 2001-12-21
Review Date: 2001-12-21
3 Steps To Yes is truly a magnificent work!
Mr. Bedell's book came highly recommended and not only did it live up to its praise, it far surpassed it!
As a student of positive persuasion, I've read numerous books on this subject; many of which are excellent. This book is the best (along with Carnegie's "How To Win Friends . . . ") as, not only is the information top-notch; the author's instruction is simple-to-apply, and immediately applicable. His stories, used as examples from which we all can learn and benefit, are interesting, compelling, and I know it allowed me to see myself utilizing these wonderful win/win methods in my own life. Parents will especially love his advice regarding persuading children in a way that will benefit everyone involved. In fact, although there are lots of helpful business examples throughout the book, if you are a parent or plan to be one, you'll want to own this book for that reason alone.
Mr. Bedell's book came highly recommended and not only did it live up to its praise, it far surpassed it!
As a student of positive persuasion, I've read numerous books on this subject; many of which are excellent. This book is the best (along with Carnegie's "How To Win Friends . . . ") as, not only is the information top-notch; the author's instruction is simple-to-apply, and immediately applicable. His stories, used as examples from which we all can learn and benefit, are interesting, compelling, and I know it allowed me to see myself utilizing these wonderful win/win methods in my own life. Parents will especially love his advice regarding persuading children in a way that will benefit everyone involved. In fact, although there are lots of helpful business examples throughout the book, if you are a parent or plan to be one, you'll want to own this book for that reason alone.
This is one of those books that you'll most likely want to buy as gifts for loved ones and anyone else you wish to be successful in their lives.
3 Steps Is #1
Helpful Votes: 4 out of 4 total.
Review Date: 2001-05-07
Review Date: 2001-05-07
Three cheers for Gene Bedell. He's written a wise and easy-to-read book with genuinely great advice on how to "gently" persuade the important people around you -- co-workers, bosses, children, spouse. Bedell has simplified the seemingly complex process of persuasion into three logical, simple steps that anybody can use. Plus, the steps actually work. I used his approach in a faculty meeting recently and -- bingo! -- everybody jumped on board to support my ideas. A bonus: Bedell writing is timely, and his examples and anecdotes are current and funny. This one's a keeper.
Best book for new or seasoned sales professionals
Helpful Votes: 5 out of 5 total.
Review Date: 2001-12-23
Review Date: 2001-12-23
I've been in sales and marketing for a long time. Probably read most of the books on the subject. So many times we read and gather all the information, but have just that, clumps of information. This book takes all the clumps and smooths them all together. Easy to read and comprehend. A MUST HAVE for anyone hoping to sell a product but is tired of all the old sales tricks, you know the ones, as produced in "The Closers". If you just follow the lead set in this book, you will find yourself building relationships where many referrals will follow. Fantastic book. Wish I had it at my disposal 5 years ago.
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