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Marginal book at bestReview Date: 2006-07-08
Click To Win: Clicker Training for the Show RingReview Date: 2002-04-24
There are better optionsReview Date: 2004-04-16
However, this book was a great disappointment to me. Although the articles are interesting, the training instruction is very broad. I had hoped for more specific information. If you are just starting out using a clicker to train, your money would be better spent on the above titles from Karen Pryor. I also recommend videos and books by Gary Wilkes.
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A waste of money.Review Date: 2007-02-20
-- Harry M. Geduld, Indiana University.
A Treasure For Film Maniacs And HistoriansReview Date: 1999-10-09
A Treasure For Film Maniacs And HistoriansReview Date: 1999-10-09


Very disappointed!Review Date: 2001-12-28
A Great SupplementReview Date: 2002-11-06
The Norton Critical Edition of Jackson PollockReview Date: 2002-12-20
Now, in a few cases the lack of pictures does actually hinder one's ability to follow all of the comparisons and insights these essays offer. This is especially true in this book's generous reprint of William Rubin's seminal "Jackson Pollock and the Modern Tradition", originally serialized with copious illustrations. Nonetheless this book presents, chronologically, a tremendous overview of the 20th century's evolving reception and understanding of Pollock's art, from his own published or radio-broadcast commentary to Life magazine's ambiguous (but myth-making) "Is He the Greatest Living Painter in America?" to Clement Greenberg to psychoanalytical writings to Elizabeth Langhorne's allusive and speculative examination of a single painting, "The Moon Woman Cuts the Circle." It's a great book to just pick at, what with its variety and scope, and each page poses something for consideration or debate--to the person who really knows Pollock's work and its underpinnings well. I wish this book had included something from John Berger; what the book "Such Desperate Joy" includes from him is really provocative and efficient. But I suppose that's a petty criticism in light of what this book does assemble, making availiable in one place all of this critical investigation into one of the 20th century's great artists.

Response to RheniumReview Date: 2003-02-07
not that worth.......Review Date: 2002-01-27
Learning how to manage qualityReview Date: 2003-12-26
This book is used by our university as a textbook for the subject of ¡§Service Quality Management". I found that this book can give us much useful information of service quality. Since service quality is very important in service industry nowadays; there is a need to understand more about how to manage service quality in order to deliver good-quality service and gain customer loyalty.
The contents of this book are divided into four part: Part one is about ¡§Understanding quality concepts¡¨; part two is about ¡§Designing and assuring quality¡¨; part three is about ¡§Implementing quality¡¨; and part four is about ¡§Forever improving the quality system¡¨.
For part one, the author has described about the difference between product quality and service quality as well as the product and service quality dimensions. The main service quality dimensions are tangible, reliability, responsiveness, assurance and empathy. These five service quality dimensions are popularly used nowadays to measure service quality.
Moreover, the author also explained some popular service theories in the world. For example, W. Edwards Deming¡¦s ¡§14 points for management¡¨, ¡§The Juran Trilogy¡¨ advocated by Joseph M. Juran and ¡§The basic seven tools of quality¡¨ advocated by Kaoru Ishikawa, etc. All these theories can be as guidelines for improving service quality.
For part two, this book teaches us how to design and assure service quality. The service design is mainly from the voice of customers and from market. Since the service is mainly used by customers, customers¡¦ voice can help to design better service the match customers¡¦ needs. Moreover, the author has explained how to draw a quality function deployment (QFD) step by step in order to develop or improve service to match customers¡¦ needs and competitors¡¦paces.
In addition, this book introduced SERVQUAL instrument and gaps model that help to understand the gap between customer¡¦s perceived service and expected service, Moreover, SERVQUAL instrument and gaps model can help company to understand more about customers¡¦ requirements and needs, so that company can improve the service that match customers requirements and needs.
For part three, the author has introduced Ishikawa¡¦s basic tools of quality and the seven new tools for improvement. These set of tools can help manager to manage projects and improve service quality. In addition, different control charts such as X chart, R chart, p chart, np chart are introduced. All these charts can help to check whether the variation appeared in the production process is random variation or nonrandom variation, so that improvement can be made in order to correct the poor performance in nonrandom variation.
For part four, it is focus on managing learning for quality improvement as well as implementing and validating the quality system. It emphasizes that improvement should be continuous and should have regular review so that improvement are made on correct direction.
Actually, this book is very useful that give us useful information about service quality. I believe that continuously improving service quality is a must in this competitive market. Therefore, this book can help the reader to grasp how to measure, manage and improve service quality. I hope that all the readers can also enjoy reading this book and learning how to manage service quality for their business in order to meet customers¡¦ needs and gain customers loyalty.

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A good overviewReview Date: 2008-08-21
Not necessaryReview Date: 2006-02-25

The Tale of DespereanxReview Date: 2005-05-22
Green Angel (by Alice Hoffman)Review Date: 2005-05-22

Catholics again fall for itReview Date: 2006-01-19
Vicious propagandaReview Date: 2005-11-29
"The past forty years of our fraternal dialogue stand in stark contrast to almost two millenia of a teaching of contempt. We recognize the unbroken covenantal relationship between God and the Jewish people and the total rejection of anti-Semitism in all its forms, including anti-Zionism as a more recent manifestation of anti-Semitism, which John Paul II has described as a sin against God and humanity."
This was a little too much for the very anti-Zionist author, the late Michael Prior. He wanted there to be criticism of the barrier (mostly a fence, but he called it a wall) built to reduce the number of Arab suicide bombings in Israel! Prior's fear was that this statement would eventually make Zionism, as well as the State of Israel, above reproach! But I think that's preposterous. All nations get criticized, and much of that criticism is deserved. What the statement was against was not criticism. It was defamation, demonization, hate speech, and lies. It is not McCarthyism, as Prior suggests, to be against such propaganda on campuses. It is merely the upholding of academic standards.
The author then comes up with some anti-Zionist propaganda of his own. He boasts that many 19th century Jews were against Zionism. But that in no way challenges the fact that had Zionism succeeded a few years earlier, and established Israel in the 1930s, it would almost surely have saved at least hundreds of thousands of lives (of Jews and of non-Jews). Prior then implies that there is and was a Levantine Arab people that were somehow wronged either by the existence of Jews or the willingness of the Jews to buy land at high prices in the Levant! And instead of admitting the fact that Arab racists tended to mistreat Jews, ban them from entire nations, and ethnically cleanse them from large areas, he accuses the Jews of doing all this to the Arabs!
We readers have to reject such trash and tell others to do the same.

good article on Israeli historyReview Date: 2005-09-01
The far right in Israel, with its terrorist roots, led Israel down the path of settlement expansion and military solutions such as the 1982 war in Lebannon to solve the palestinian problem. As the article shows, these policies led to anger in the occupied territories (leading to an uprising), turned large parts of the world against Israel and pushed Israel into a corner. Attempts by Israel to back away from the corner have led to internal turmoil and splits within Israeli society.
The article highlights the cautionary tale of Algeria as regards the west bank and gaza. The French minority in Algeria fought a war they could not win. When the war was clearly lost, the country (France) was driven to the brink of civil war and military revolt. The meaning of the parallel is that Israel needs to pull back from the occupied territories or it risks being swept up into a chaotic war it cannot win and which could destroy Israeli civil society.
The absurdities that come out of the Israeli right are almost delusional. They have sources (Joan Peters) to tell them that all those millions of palestinians don't exist. They are just arab migrants who all came to Israel between 1946 and 1948.
They also tell the old one that "Jordan is Palestine" and that somehow modern Jordan was stolen from the Jewish national home even though the orginal text of the mandate has no border for Palestine east of the Jordan. No contemporary Zionist leaders in the 1920s thought that they were promised Jordan. They advocated for it, but they knew that even jewish historic ties to Jordan beyond the immediate area of the river valley are non-existant. The zionists were promised a national home, not the empire of king david restored! Evey if Jordan were Palestine, no country or people has the right to ethnically cleanse the existing palestinian population from their homes. Israel cannot claim the land without claiming the people who live there.
Jeremy Salt details the sad history of the palestine mandate under the british. And how the entire policy from the beginning was unworkable and would inevitably lead to violence and civil war. Salt details the development of anti-palestinian ideology and Zionists from the beginning. He shows in great detail the internal dialog about ethnic cleansing that existed since the beginning and the difficulty they had in figuring out how a jewish state could be established given that the pre-1948 population could not give them one where they were the democratic majority. The 1948 war and palestinian refugees solved the problem for the 1948 borders. But the 1967 occupation brought up all these old questions again. And it re-ignited the ligering debate in Israel over ethnic cleansing (transfer).
Salt effectively shows the trap that Israel is in. He is not so good about giving credit to the brave visionary Israelis like Rabin and now (shockingly) Ariel Sharon who also saw the trap and tried to get Israel out of it. This is an important time to review articles like this because Israel will soon be facing again the question of staying stuck in the trap or moving on.
The nature of the trap is that the real victim of it is Israeli civil society. It drives the people apart and gives power to the voices of fanatics. Its time for everyone to admit the policies of the right in the 1970s were an unworkable disaster and abandon them for a better future.
Worthless propagandaReview Date: 2005-08-30
It starts with a reminder that Zionists used violence in the past. That's true. For example, there was a spectacular (and to my mind, totally counterproductive) bombing of a Haifa vegetable market by Jews in 1939, in response to Arab pogroms at the time. But I'd hardly call it Zionist policy! The bombing of the King David Hotel in 1946, on the other hand, was indeed agreed upon by Zionist leaders at the time. It was during the revolt against the British. And I think it is fair of Salt to compare Israeli responses to attacks on Jews now with Zionist responses back then. What is unfair is to dismiss Israeli attempts to protect the rights of its citizens to life, liberty, and property.
Salt says that Algeria was liberated from the French forty years ago, and that an "ominous parallel" is that Israel will be liberated as well. But it already has been liberated, way back in 1948! What he is doing is taunting those of us who support human rights by implying that the Israelis will be expelled not from Algeria, but from their homeland. Maybe after the French get kicked out of Europe, he'll have a more appropriate parallel!
The author says that "since the 1970s Israel could have had peace simply by holding out its hand and agreeing to comply with a minimalist interpretation of international law." That's totally untrue. He says that even a total Israeli withdrawal from the West Bank would still have left Israel with 78% of the 1947 British Mandate. Well, that's not true. A withdrawal would not have stopped the war. Israel would still have had to win its fight to survive. And, by the way, what is so special about 78% of the 1947 British Mandate? It's well under 20% of the original 1921 Mandate.
Salt teases us by misquoting someone who called the Levant "a land without a people for a people without a land." That statement was basically correct. Salt intentionally says "a land without people for a people without land." Um, if he can't make his case without these sorts of misquotes, I suppose he has nothing of value to say.
The author goes on from there to tell us that Zionist agencies "had been able to acquire by legal purchase no more than 6 or 7 per cent" of the land, and thus force would be required for Zionism to succeed. This is outrageous. In the Jewish portion of the partition, the Jews were the majority. Had there been no force, the Zionists would have simply settled on the land. And guess what percent of the land the Arabs had? 93 or 94 per cent? Um, no. The majority of the land was state land. This dishonesty from Salt is anything but enlightening.
Salt also claims that the idea of transferring the Arabs from the region was part of Zionism from the start. But this claim is false too. The Jews were getting kicked out of countries about once per decade for many centuries. They were not about to walk into a place virtually unarmed and try to expel the other inhabitants. It was anything but Zionist policy. Even had the Zionists wanted to do something so suicidal, they lacked the ability to do it until after Israel became a nation. And the Arab population of Israel has been steadily increasing. If the Arabs were being expelled or even harshly persecuted, I would expect that population to drop.
Next, Salt tells us that Israel became a state with the help of the British. That's hilarious. At least, it is funnier than saying that the United States became a nation with the help of the British.
The author says that Israel is stuck in a trap of its own making. That's true. In World War Two, many Jews died. Had the rest committed suicide, they wouldn't be having problems now. But I think that most of us would rather stay alive and have problems than simply roll over and die. And I think we ought to applaud those who resist tyranny, as the Israelis have been doing.
The author is clearly hoping that Israel will be defeated in a war. But what good will that do anyone? Would that benefit those who get to steal the land? Not really. There is rather little land, and there are few resources. The biggest value is the people, and most of them will be gone. Besides, what goes around can come around. Today, some folks have made it a major goal to deny human rights to Asian Jews. In the future, maybe their own rights will be at stake.
The extent to which Salt blames Israel for the attacks on it is simply amazing. Even more puzzling is his reliance on extremely misleading statements, irrelevancies, and total untruths to support his argument. This article is not part of some reasoned dialog, but simply an assault on human rights.
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A Teacher, not a writer.Review Date: 2007-06-23
Ignore This SpaceReview Date: 2001-12-28


Don't waste your money.Review Date: 2007-09-28
another good bocephus bookReview Date: 2005-10-12
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