Services Books

This well-written and beautifully designed little book delivers a lot of surprisingly deep insights wrapped in wonderfully quirky humor that makes it much more accessible than most other books of this kind. What's more, while the focus of the book is on how to become involved in meaningful volunteer work, in fact it has much broader application: not just how to be a successful volunteer, but how to be a successful human being. It is one of those rare books that I know I will come back to again and again.

A thoughtful, *funny* look at service as a spiritual practice! How many authors would write about being "tenderized" after a total meltdown of mind, body and spirit? Or gently remind you to listen for the "call waiting" of service? No pious prose here. But lots of gentle, tender, thoughtful help along your own way-- from recognizing the beep from your higher self to making sure that service stays within healthy boundaries to tips to fight burnout. A great book for anyone exploring commitment or already involved with a cause.

WONDERFUL!! The world needs this now more than ever! Good stuff about boundaries, and levels of service, and how it figures in religious traditions, as well as how to figure out whether the alleged call is of the heart or of the mind.

Reading this has helped me sort out intriguing doubts and questions I've been having about some of the service I've seemed called to lately. I got both clarity and affirmation from this wise guidance that I'll not only use myself, but to help coach clients.

What's more, the material is beautifully organized, and expressed with the delightful, tongue-in-cheek irreverent and eminently readable wisdom that is Gould's trademark as a writer.

From the tzedakah of Judaism to St. Benedict to Buddhism's dana and Hinduism's seva, Meredith Gould highlights the significance of good works in all spiritual/religious traditions.

This is a very nifty--and practical--book! She holds our hands as she guides us along the journey of doing good--the upside and what she calls the "shadow side of service." She teaches us when and how to say yes or no, how to manage volunteer assigments, and even how to recognize burnout and what to do about it.

She writes with great and gentle humor, warning newcomers to community work of booby traps they may trip over while on the path to kindness and self-fulfillment.

This is a tips book for people who seek to aid their communities in any way they can and for people, already active volunteers, who wish to probe further into what they and their organizations can accomplish.

What a treasure.

And there's some stuff I want you to know about me and my book.

First, if you know anything about book publishing, you know that it's like elephant gestation. IOW, it normally takes at least two years before a book *idea* makes it into print. I'm telling you this because I happen to think it is very cosmically weird that I proposed this book *way* before the horrific events of 9/11/01.

This leads neatly to my next point: I'm a sociologist by education and training,which certainly led me to suspect that service would be the Next Big Important Thing after decades of unrelenting "Me" focus. Especially among aging Baby Boomers like moi.

As for identifying service as a spiritual practice, I credit years of traipsing the path to spirit and...well...I explain more in the "Foreword."

I hope you enjoy reading my book and that it inspires you to get involved in--or deepen your existing--service to others.

Most artists can't do everything - usually they are somewhere in the middle of a chain of production responsiblities that don't include the skillsets involved with presenting a portfolio, digital or otherwise. Many points of insider knowledge are invaluable - I was on the cusp of using PowerPoint for my CD portfolio (my wife has strong skills with this) before being warned that this bussiness presentation software's would be viewed with derision by art directors, and that a high resolution version of a website format is the way to go here - this one parcel of knowledge was worth the price of the book alone, but it is far from the only lesson imparted. Highly recommended - it doesn't stray into realms of esoterica for the sake of pagecount.

This handbook is targeted at beginners in designing portfolios to submit their artwork or photos when job hunting. It is filled with information, however most is very basic and will only be a review for most readers.

If you set can aside the near 100% focus on digital media (though it is excellent for that kind of format) and not hyperventilate in feeling like you need to come up with Flash or DVDs after reading this, it offers solid points on portfolio content, whatever format you choose.

It covers what should go in, what should not go in, how much should go in, how/if to deal with process pieces, storyboarding,
thematic ties to pull a disparate portfolio together, and sage advice on basics like the kinds of written copy you want to include, such as design briefs, problem statements, and tag lines. It's my favorite book for this effort right now. My husband's, too. I have to pry it off his desk.

It's also savvy when it comes to marketing, so I think it will have a long shelf life in my library for the days when I need to market myself on other things besides landing a job, like marketing my firm.

It has some printed web site design examples which offer visual eye inspiration for printed page layout. It even has great image workflow tips, towards preserving the best image quality with the least needed resolution, that are comprehensible to the lay person as well as meaningful to someone with a high degree of digital photographic processing background.

For several months I searched for an appropriate textbook for a course that I was developing. Several days prior to the deadline for the course outline, "Designing a Digital Portfolio " was published. After reading the book, I realized this was the authoritative text for anyone in a creative field. The book asks and answers all the essential questions. It is perfect for the technological savvy multimedia programmer or for any artist with limited technology expertise. I urge anyone who is even considering developing a digital portfolio to buy this book. Without qualification, this is the most valuable book on the market

Multimedia Portfolio Instructor/Art Institute/Art Institute Online
Subject Matter Expert / Curriculum Development Multimedia Portfolio

This is one of the best books on its topic that I have ever seen. From the title, I expected to find advice on preparing images for the screen, how to put them on a CD or DVD, etc. Those things are there, but the book begins in a logical place that I wouldn't have considered. Brown's approach is truly holistic.

Check out page 23 for the first page of a three-page self assessment check list. It has you evaluate your professional strengths and weaknesses, goals and personality.

Chapter 3 asks you a bunch of questions to help you identify who your audience really is and focus on them.

The rest of the book covers various digital formats, how to organize your work, how to get images of 3D and oversized work into your portfolio, including choosing a camera and setting up for shooting.

Ms. Brown covers editing your images to remove the most common problems, such as moire, sharpening needs, bad crops, etc. And ... she devotes a section to creating written content to accompany your stunning images, telling you how to write to that audience you defined earlier.

She explains the differences between a monitor screen and a printed page. You need to know that to design the correct interface for your portfolio. She also has a full chapter devoted to marketing and copyright issues.

The entire book is scattered with quotes (in friendly green type) from experts and those who have gone before you. The quotes tell you what agencies are looking for in a portfolio, how others have found success at this, what things you can do to streamline the process, etc.

THIs is a must have book for all physical therapist working in an orthopedic setting.

Very useful for the practitioner involved in ortopaedic rehab, interested in going further than treating pain! Very essential complement to any good treatment. Will help you teach your patient how to take control of their body to prevent re-occurence.

This is a good resource book for use by health care professionals. Sahrmann has good ideas towards movement impairments, but organization is a little hard to follow.

Having harrassed the author for close to four years I am pleased to say that this text represents what might best described an a "hinge in history". I agree that the concepts and examination items might be challenging for those used to a "cookbook" strategy but I am sure Shirley will agree that she did NOT invent anatomy or kinesiology! Systematic clinical examination, identifying movement deviations from mechanical precision and optimising efficient movement patterns are not large leaps of logic. Major car manufacturers and airlines have been doing this for years; analyse patterns of wear and tear on components and see what lasts the longest! However, humans in their comfortable/familiar patterns don't invest in the valid and rational practice of prevention and damage analysis. I know UK colleagues will take the path of least resistance when trying out the exam items within this book and say "Well it doesn't predict chronicity!" or "What about psychosocial factors?". To them and the pain biology fanatics I say this...when viruses, bacteria, trauma, genetics and family relationships have been analysed, what are the three primary drivers of nociception? Bogduk delineated the mechanical deformation model of nociception; Sahrmann has now thrown down the gauntlet with the movement paradigm to support or negate. Roll up your sleeves, break a sweat and join those of us liberated from surreal Southern Hemisphere skeleton pushing. Active rehabilitation with empiricism, determinism and a healthy cynicism! This text gives content and not just theory/process models - try telling a student that clinical reasoning is a valid model when they don't know what to look for!

Physical therapists like myself have been waiting for a text from the author for over 10 years. Definitely a text for someone well versed in the anatomy and mechaincs of the musculoskeletal system. This text is written in clear categories and deals with problems in three general areas. It takes effort and analytic thinking to understand the myriad of motions listed in the text. A CD with actual demonstrations would help immensely in seeing all the factors the author is illustrating. The introduction covers very complex ideas made as simple as possible by the author. I would recommend this text for any movement specialist but I would caveat my recommendation with the warning that hard work is needed to really grasp the techniques listed in this text. This author is saying things that need to be learned by movement specialists and only can be applied by an expert.

If I ever get the chance to provide services to children in need (who do not have appropriate health care support), this book would be the first thing I'd pack. Plenty of useful lnformation in this book. Haven't tried to fashion any of the equipment, but I'm sure they all work wonders for kids and their families.

A good heart is essential but not enough in rehabilitation work. This book thus gives readers the basic understanding of people with different kinds of disabilities, enabling us to work well with them. What's more, the numerous heartfelt photos show us that if we can get things right, people with disabilities can enjoy a joyful life.
What's more, the author is so kind that he even encourages readers to xerox the content if necessary provided that not everyone can afford buying a book.

I'm a pediatric physical therapist who works with many people from Mexico and Latin American countries. This book (I often use the spanish version, also on Amazon.com) contains very useful information that I can share with families to help them better understand their disabled child's conditions. It has many creative methods of building equipment for little to no money that are important in our days of managed care.

There are some conditions, like polio, that are uncommon here in America. However, some of my imigrent families have children that have had polio. I used this book to make up for gaps in my own training. In fact, I've learned something useful from almost any page. This book belongs in the car of any therapist, (PT, OT) or person who works with disabled imigrent children. I highly reccomend it.

As a former PCV in The West Indies, I used this book for ideas to share with families who had special needs children. It has many low cost alternatives to equipment that is often too costly for families without resources. The book also addresses the need for a handicapped child to do useful work in the family unit, something that is often forgotten. Self esteem can be taught if a child is given tasks, however small. I had to leave the book at the PeaceCorps Library when I left, and think that no Early Interventionist, OT or PT should be without a copy. A copy in Spanish and a copy in English would be a great asset.

I spoke with an Occupational therapist who says this book was like a bible to her when she did a fieldwork session in rural India~ It was highly recommended!

How incredible to have an intellectual discussion of such a politically charged topic. This work skillfully dissects multiple viewpoints of the ongoing policy debate that have prevented gays from serving in the military. In contrast to the superficial discussion of this topic in the news media, Belkin and Bateman present a thoughtful and reflective commentary on all aspects of this complex debate. "Don't ask, Don't tell" is truly an impressive and stimulating book.

This collection offers an invaluable contribution to the debates about gays and lesbians serving in the military. For anyone interested in thinking through the issues rigorously, this book is a "must read."

A compelling reading of an important, and increasingly timely, topic -- impressively well-researched and clearly written.

This volume presents a number of compelling insights to the debate surrounding "Don't Ask, Don't Tell" and gays and lesbians in the military. Perhaps most interesting is its treatment of the British armed forces's decision to lift its ban. A former opponent to gays in the British military--an important academic who has worked extensively with the British military--discusses openly his change of position and describes the process through which the British military began to allow gays and lesbians to serve. Considering how closely the U.S. has been working with the United Kingdom, it makes such dicussion even more relevant.
I was also struck by the excellent historical overview to the U.S. military's policies prior to "Don't Ask, Don't Tell," which shows the hypocrisy of the U.S. military and its ability--if it were to decide to do it--to lift the ban.
Overall, the volume balances compelling personnal narratives about the ban with an objective eye to the rich body of research that has been done on this issue.

"Don't Ask, Don't Tell: Debating the Gay Ban in the Military" is edited by Aaron Belkin and Geoffrey Bateman. The book collects the proceedings from a conference, held in December 2000, entitled "Don't Ask, Don't Tell: Is the Gay Ban Based on Military Necessity or Prejudice?" In the book's preface it is noted that views opposing the inclusion of gays in the military are underrepresented because some invitees declined to participate, and also because one invitee who supported the ban changed his position before the conference. The book focuses on the United States military.

The text is broken down into eight primary sections: (1) an introduction, (2) a historical overview, (3) an inquiry into whether or not the ban preserves soldiers' privacy, (4) an inquiry into whether or not the ban helps unit cohesion, (5) a discussion of the experience of foreign militaries, (6) a look at the cost, both financial and human, of the ban, (7) a pair of talks by two openly gay servicemen, and finally (8) an inquiry into the future of the "Don't Ask, Don't Tell" policy.

I found the book to be interesting and often thought-provoking. The substantial historical overview (pp. 9-49) discusses important studies of this issue, as well as significant court cases (Matlovich, Berg, Ben-Shalom, Steffan, etc.) that have challenged the ban. The discussion on foreign militaries features perspectives from New Zealand, Australia, the UK, and Israel. At times the discussion is quite moving, such as when activist Dixon Osburn discusses the impact of the ban on gay military people. Particularly fascinating are the personal stories of the two openly gay servicemen, U.S. Army officer Steve May and Royal Navy sailor Rob Nunn; both men show a human side to this controversy.

Although this is a valuable text, I was struck by how dated it feels. Because the conference predates the 9/11 terrorist attacks, the wars in Afghanistan and Iraq are not addressed; both of these military campaigns are, in my opinion, critically relevant to the book's topic on multiple levels. Also ironic is the fact that the British ban on gays serving openly had been lifted less than a year before this conference; as I write this review that policy change is now over five years old. Still, the discussion is intriguing, and at their best the participants challenge assumptions and encourage genuine critical thinking on this very controversial issue.

This book is well written and describes the UBS story in detail. Lots of interesting examples of how they succeeded and failed in various stages of their corporate history. But it is a bit dry sometimes.

The history of UPS is a century-long story about a visionary founder, Jim Casey, who took a simple idea and made it grow, forging a global delivery, logistics and transportation network. He built an exceptional company that recognizes the critical role of its employees and the need for constant renewal. Mike Brewster and Frederick Dalzell were given complete archival access ("warts and all," they say, although the book is very positive) to create this corporate biography for the company's 100th anniversary. They cover UPS's history and development, detailing Casey's visions and methods, and showing how UPS has become a leader in global shipping and logistics. Their enjoyable, informative book is as much an industrial engineering story as it is the biography of a company that has continually reinvented itself. getAbstract recommends it to businesspeople who want to see how diligent leaders built a global company.

A really simple and interesting read. Fascinating vignettes about key turning points in UPS's history that were overcome using the company's unique approach to business issues. Good learnings for any business person, but a fun read even if you are not. The strong culture of UPS really comes through in this book. Many of the tidbits are very interesting -- the early years, the 1997 strike, the international stories. It is a real surprise to see by the end of the book what UPS has become today -- no longer just delivering packages.

If you work for eg. FedEx (I do) and are looking for strategic secrets - this is not the book. However, it still provides an excellent history and overview of an impressive company.

Readers begin by learning that UPS handles some 15 million packages/day, using 8,000 hubs, distribution centers, and package sorting facilities. Of this, about 900,000 go by air. Its founder early on decided to distinguish the firm through high standards (trucks are cleaned every night; drivers cannot smoke, are paid considerably better than average and encouraged to buy stock at a discount, and are inspected for neatness each day). Retention is further encouraged through promotion from within, and a ban on favoritism. Excellence is pushed through extensive industrial engineering and standards, benchmarking (Sears and Marshall Fields were early contributors), and a climate of continuous improvement.

An early strategic decision was to shift from providing messenger service to delivering packages from local Seattle department stores to their customers. This differentiated UPS from its competitors.

UPS tried air service early on - however, its timing was poor (just as the stock market crashed in 1929) and the venture soon folded.

UPS lost over half its volume during and shortly after WWII as an initial combination of conservation, followed by increasing auto ownership led to most department store customers taking home their own packages. UPS then strategically redirected itself to wholesale deliveries INTO the stores, using the increasing volume of highways and trucks, and taking advantage of the decline of railroad service. The "bad" news associated with this was it created considerable resistance from trucking and bus companies, as well as innumerable ICC hurdles. Thus, its 1954 goal of providing wholesale deliveries nationwide within 10 years actually took almost 30.

UPS now operates the world's 8th largest airline. This effort was restarted in 1953 via leasing space on commercial airplanes; however, it was of limited value until the operation was revamped after FedEx's 1973 entry, and combined with a hub and spoke system and increased advertising.

UPS continued to innovate by going international. Again, the expansion was not easy, impeded by cultural and regulatory problems, and inconsistent IT and culture in overseas acquired companies.

IT has been another major area of UPS innovation - again, thanks to prodding by FedEx. UPS now has the largest IBM relational database, and is the biggest user of cell phone minutes in the world. Not content with current abilities, it invests about $1 billion/year in this area, and employs 4,000 some software engineers.

Clearly its employees find much to like. Turnover among managers runs 8% (INCLUDING retirements), and 5% among drivers (again, INCLUDING retirement). The 1997 strike is largely blamed by the authors on a renegade Teamster leader whose election was since overturned and he has been banned for life from the Teamsters.

A 1999 IPO raised $5.5 billion (a record up until then).

UPS' latest initiatives focus on providing warehouse and other services - ideally, in a manner that reduces total shipping costs. Example: A typical truckload consists of 52 pallets with about 100 cases/pallet. At LTL rates, those sending 15 or more pallets pay the costs of an entire truckload. Thus, UPS can consolidate shipments and achieve shipping savings. "Martrac" is another initiative - refrigerated UPS feeder trucks carrying California fruits and vegetables move East after bringing small packages to the West Coast. "End of runway" storage at Louisville is another initiative, allowing last minute shipment to customers each evening, as well as expedited repairs, and even modification of eg. Hitachi hard drives prior to shipment.

Bottom Line: A great story about a great company!

Everything about the book, Driving Change, is meticulously done. Would you expect anything less from UPS? The jacket cover-brown and white with the UPS logo-is perfect. Then if you take away jacket, the hard back cover is also brown! Nicely done!

The book begins with an overview of the history of UPS. It explains how Jim Casey, an enterprising teenager, saw a market need in 1907 for delivering messages in his native Seattle, Washington. Casey then branded his service as cost competitive with any service in town, and his agents as dependable and hard workers. These traits would follow him as American Messenger Service turned into Merchants Parcel Service. That in turn morphed into United Parcel Service in 1919.

Beyond just history, the reader is informed how this company with the ubiquitous brown trucks is very innovative in providing better service at a more reasonable price. Before reading this book I would not have used the word "innovative" in the same sentence as UPS, yet UPS has been an industry leader in the package delivery business worldwide! My perception of UPS was challenged as the authors delved into how such a large corporation could embrace change. UPS could even miss the signals that the market was changing, as they did in the overnight delivery business and global expansion movement, but in an effort to "catch-up" could even surpass the competition.

What is the competitive edge that UPS has that other companies lack? Loyal employees who believe and enjoy the work that they do are that "secret ingredient." UPS is a company with a corporate culture like no other, although they have not been perfect. The book has done a beautiful job in explaining those lessons learned.

This book is well written, well researched, and surprisingly engaging. At the end of each chapter is a quick summary that synthesizes the major points of the chapter. I found this very helpful.

Armchair Interviews says: For anyone with an interest in organizational change, this book is a must read.

The book itself is a fantastic example of very thorough investigative journalism. The writers obviously spent years doing massive amounts of research and interviews. It reads very well and presents a cast of characters as they truly are. It is written for the layman and casual reader. Once you put it down you will be extraordinarily disheartened at how the S&L crisis came about. The book sheds light on the roots and origins - the push for industry deregulation in the '80s and its massive, and quite apparently not well thought through, embrace by legislators. But it does a fair and balanced portrayal of the actors - highlighting that the worst people were already professional con artists and had links to organized crime. What is truly disheartening is the massive participation by and interference by top level career politicians (a handful of whom are still around)- many of whom were found by their peers to have severely violated ethics standards. It does a good job of portraying why regulation and oversight of certain industries - particularly the financial services industry, is so difficult. The rulemakers (legislators) are often severely conflicted because they are so heavily funded by the industry - most people don't like taking shots at their meal ticket. Some legislators, as detailed here, won't even hesitate to attack regulators when they threaten their lobbyist/campaign lifeline - rather than protect their citizens overall.

This is a very good read in light of current events with the mortgage lending crisis. One will find creepy, even shocking similarities. The bottom line is the same - poorly written loans (given to an elite group in the S&L case) with no real, credible basis for believing they would be repaid - shoddy underwriting, shoddy controls, shoddy monitoring, weak regulation/deregulation/regulation with no teeth [which is always exploited by those opportunistic few who quite literally make a living as con artists (criminals)], massive interference by the rich and connected.

The best, and saddest part, is this book is real - the events really happened, the facts are portrayed very objectively (the writers did an extraordinary job with research and documenting sources of information), the people involved were people well known and are still around in some circles, the costs and consequences are real and still being paid for to this day. Reading this book in light of current events will make one pause...pause and worry.

A must read - will leave you speechless and much wiser.

I give this 4.5 stars out of 5 - very well done. The most accessible, well-documented history of the S&L crisis caused by Reagan in the 80's. Even though the topic is dated, the book provides a good subject for students of history, and also an eye-opener for people interested in the irresponsible (and costly) fiscal policies of the neo-con right wing.

In the first few pages, this book summarizes a problem (a scam, actually) perpetuated on the American taxpayers by a small handful of ultra-wealthy elitists. In just a few minutes, you will have a firm grasp on how the scam works, and the long term effects on the US economy - something even the press never really understood and failed to adequately convey to the public. The author uses metaphors and plain language, and even though it is dense, the book is easy to read.

Besides being a good overview, what I found most interesting was the secion on Neil Bush and his insurance fraud scams (over 100 of them), and how George H Bush was able to pardon him before the public or press got full wind of his embezzlement. Subsequently, I read the book "Silverado: Neil Bush and the Savings & Loan Scandal" - which was also very good, but franky, I thought that the short section on Bush in the Inside Job did more than an adequate job of covering all the facts.

Except for the historian, economist, or political scientist, this book is probably too much detail for the average reader. For those of you who want the quick & dirty fact, I suggest reading about it online (Wikipedia), or getting the the abridged version of this book, or listening to the abridged audio book. But the length of the book does not detract from my positive rating - very well done.

I highly recommend this to those of us who were not adults at the time: in the 80's, I was still a kid - I couldn't be bothered to know what was happening in the world of S&Ls. Little did I know, but those high-flyers would affect my taxes for years (and years and years).

The book is easy to read - not too technical. It was a bit repetitive at times, but I think that's because many of the S&L crooks used the same types of illegal ponzi schemes to move money from one pocket to the other.

If you're like me, and knew very little about the S&L debacle, then let this book educate you. It's a telling tale of the problems brought-about by rampant de-regulation. I never knew that the S&L scandal(s) involved the wholesale looting of these banks (and American taxpayers - since they were federally protected deposits).

If you're already well-versed in the subject, you can read this to get some of the more personal stories of theft and graft.

There were also stories of corrupt politicians. I know it's a shock, but to me there's nothing more disgusting than a public trustee bending the rules to their advantage: they work for us.

This is a tragic story of the looting of hundreds of billions of dollars of taxpayers money, money that could've gone for needed social services or other things. The government let it happen and this book tells you how.

purchasing through Amazon was breeze. Got product quickly. Purchased new. Product obviosly new and in perfect condition. Book itself is superb. All in all it's a 10 on a 0 to 5 scale, with 5 being best!

Eda Goldstein does a great job of describing, in detail, Ego Psychology from a historical, theoretical, and practical perspective. I was particularly fond of Part II dealing with the ego and its functions and defenses. She writes with a clarity that is difficult to find when reading books dealing with detailed theoretical perspectives. I would highly recommend this book to socials workers and pyschologists alike. It is a wealth of information that you will find yourself referencing again and again.

This book is an excellent primer for clinical social workers working with volatile populations as it addresses ego functioning and deficits in depth. It additionally provides invaluable insight into borderline and other personality disordered individuals, as well as a survey of other noted theorists, besides Dr. Goldstein in the areas of ego functions.

Hot-n-hulky Eda Goldstein has written a classic for mental health practitioners. A skillful integration of Ego Psychology practice and treatment.

Dr. Goldstein's book provides students with a survey of the major contributors to ego psychological theory. To her credit, she manages to effectively communicate sometimes difficult material without resorting to the complicated jargon that one often finds in similar psychoanalytic texts. Ego Psychology and Social Work Practice 2nd Edition enables beginners to appreciate some of the insights of the ego psychologists without having to read and interpret the original texts. This would be a daunting task and unnecessarily laborious for a beginning student. It also provides more experienced clinicians the opportunity to review material germane to clinical practice or as an accompaniment to more advanced reading.

Thomas Cassidy the author of ELDER CARE is our son in whom we are very pleased and proud, He wrote a book that may help some of us, including family and friends, on how to cope in the late innings of our lives. No,it is not a bible on how to die. Rather the book is a friendly and informative guide on living our days with some level of peace of mind. His book is step by step advice on "What to look for, and what to look out for" in our final journey in life. It's a plan! The 1999 edition has been improved by updating information on World Wide Web & Internet Resources; Listing of Department of Health, and Attorneys General in each of the Fifty States, and at the Federal Level. Additionally, a twenty page comprehensive personal work-sheet and family history is provided in the last chapter of "ELDER CARE" Needless to say, my wife and I, his parents, Highly Recommend our son Tom's book: "ELDER CARE:What To Look For, What To Look Out For." Thank You! Hugh J.B. Cassidy with Elizabeth Meade-Cassidy

Thomas Cassidy the author of ELDER CARE is our son in whom we are very pleased and proud, He wrote a book that may help some of us, including family and friends, on how to cope in the late innings of our lives. No,it is not a bible on how to die. Rather the book is a friendly and informative guide on living our days with some level of peace of mind. His book is step by step advice on "What to look for, and what to look out for" in our final journey in life. It's a plan! The 1999 edition has been improved by updating information on World Wide Web & Internet Resources; Listing of Department of Health, and Attorneys General in each of the Fifty States, and at the Federal Level. Additionally, a twenty page comprehensive personal work-sheet and family history is provided in the last chapter of "ELDER CARE" Needless to say, my wife and I, his parents, Highly Recommend our son Tom's book: "ELDER CARE:What To Look For, What To Look Out For." Thank You! Hugh J.B. Cassidy with Elizabeth Meade-Cassidy

Now in an updated and expanded third edition, Elder Care: What To Look For, What To Look Out For! by Thomas M. Cassidy (formerly the Senior Special Investigator, New York State Attorney General's Office) is a must-read for anyone facing hard choices about the care of elderly relatives or associates. Offering stark warnings to guard against all-too-common fraud or maltreatment, chapters also cover such matters as long-term care insurance, assisted-living facilities, legal issues, health issues, nursing homes and hospices, and much more. A no-nonsense, extremely informative resource especially for lay readers in this day and age of a booming senior population.

This book is a welcome entry during these times of untold wealth and " boomer " concerns about aging parents and their own aging process . The author , Mr. Cassidy , is a former State Investigator for Medical Fraud . He brings his practical experience to this project and combines it with very practical advice to give the reader a good look at the problems that exist and ways that they can be dealt with . Our " sandwich generation " is facing unique life circumstances . Mr. Cassidy's book is a most valuable tool and should be used by both aging parents and adult children as they face up to these unique challenges .

6/10/99

As a nursing instructor, I utilized "Eldercare" in gerontology rotations. I found the book to be extremely comprehensive re long term care for the elderly. It is applicable to professionals and lay persons alike. It is an enjoyable read and a book that should be on all human resources book shelves. The student's also found "Eldercare" an excellent reource for their practice.

I also had the opportunity of having Mr. Cassidy speak to the students on eldercare issues. He is an excellent speaker who is thoroughly versed on isues of aging effecting all the helping professions. I felt honored to have him as a guest speaker and the student feedback was positive and affirming.

I flunked algebra in high school. Now I'm taking a 095 algebra class at a local collage and now I'm getting A's and B's. It's a great book and ours came packaged with lecture CDs. It maybe the best algebra text book but you still have to do practice problems over and over to get good grades they don't just happen because the book was so good.

I used this book in my first back-to-college algebra class, and it is a great book. Easy to understand explanations and step-by-step instructions made algebra way easier than I remembered! Please note: the companion solutions manual has many wrong answers. The book itself, however, is great. If your class is using this book, you will do well.

I would really like to thank Mr. Angel for putting together a great book. I have to admit that I was afraid of Algebra until I started studying from this book.

Thanks !

I wish he had written all of my text books. Everything is clearly laid out with examples that are broken down into small steps to make understanding even clearer.

The book was laid out well and establishes a good flow with the reader. Contains helpful drawings and diagrams. This book is well suited for visual learners.