Services Books
Related Subjects: Health Records Services
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Great summaryReview Date: 2006-04-22
The Postal Service Guide to U.S. Stamps 32nd EdReview Date: 2006-03-23
jules5253
Excellent overall reference bookReview Date: 2006-03-08
U.S. Stamp Postal GuideReview Date: 2006-03-03
Money well spent!!!Review Date: 2005-09-27

Good job by AmazonReview Date: 2007-10-01
The BibleReview Date: 2002-04-26
A masterful challenge to contemporary cognitive scienceReview Date: 2004-06-16
This book is a brilliant catalogue of the phenomena that must be explained by the various brain and psychological sciences. While the behaviorist movement that came after James led to important advances in scientific method, in terms of objectively establishing empirical results, it also led to a massive denial of mental phenomena that cannot at present be explained purely in mechanical or behaviorial terms. Because subsequent generations have denied the phenomena, or written them off as "illusions" or "folk psychology," as is still common today, this book is a precious trove of unbiased insights about the mind.
I would thus agree with the other reviewers that this is a great book. However, while they seem to claim James for functionalism, (which is I think the dominant framework for understanding mind in contemporary cognitive science--holding that implementing certain functions such as self-representation and planning, are what makes a system conscious, no matter what it's made out of) I suggest that much of James' critique of what he calls the "mind-stuff theory" and the "associationists" is equally devastating to what is now called functionalism. For example, people still talk about patterns of brain actvity as if they had objective, ontological reality. But we can completely describe the brain at the level of molecules without reference to patterns, so the pattern is not an intrinsic, necessary way of interpreting the activity of the physical brain system. Similarly, having the idea of A and the idea of B does not imply having the idea of A+B. James makes this basic point in multiple ways in his book. It seems more or less equivalent to the point articulated in recent times by John Searle, that "any physical process you might find is computational only relative to some interpretation," ie some observer (in "The Mystery of Consciousness" p.16). When expressed in Searle's modern language, it is more clear why the distinction between real objective properties of a system and its extrinsic observer-dependent properties, is a big problem for contemporary functionalism.
In any case, I highly recommend this book to any serious student of psychology. It's not for boneing up for psych exams or grant proposals, but for patiently ruminating on and savoring.
Broad, deep, brilliantReview Date: 2007-04-28
The work is of imposing size, but James covers such a wide field, so thoroughly and so engagingly, that to my own surprise I read both volumes cover to cover, back to back. The two volumes comprise 28 chapters, including "The Functions of the Brain", "Habit", "The Stream of Thought", "Attention", "Association", "Memory", "Imagination", "The Perception of Reality", "Reasoning", and "Will"--to name just a few that I found the most fascinating.
James's reasoning is sharp and subtle, his writing clear and vigorous. The qualities of his own mind, which come through in the prose, are astonishing: he is both skeptical and open-minded, deeply versed in the existing literature, and an original and fearless thinker. He must have been a fantastic prof.
I was a little afraid that the age of the book would make it antique, with fusty 19th-century notions that have long since been disproved. Not a bit! With few exceptions, the material is as fresh and relevant today as it was in 1890. Even the material on brain physiology and function, an area where the 20th century can claim to have made some progress, was sharp, perceptive, and interesting.
The advent of Freud, Pavlov, and others in the 20th century seemed to push certain theoretical ideas about the mind to the forefront, putting other, older ideas in the shade. My prejudice was that they had made 19th-century psychology irrelevant. I was wrong. There were many able minds studying psychology long before Freud, and their findings and views are well worth knowing. Among other things, James's book is a treasure-trove of psychological thinking up to the time of his writing, including many extracts by other researchers, both those he admires and those he is critical or dismissive of.
James, of course, was not merely a psychologist; he was also a philosopher. If I had to give a single reason why I think this book is excellent, it would be that James fearlessly tackles questions lying at the boundary of what today are seen as distinct disciplines. Here you'll find penetrating, persuasive insights into the nature of reasoning, logic, and the will, as well as the origin of aesthetic and moral ideas. James is as thoroughly versed in the works and ideas of Kant, Hume, Berkeley, Locke, and Mill as he is in those of his fellow psychologists. He confronts the thinking of the greatest minds with complete confidence, using his laserlike intellect to discover their obscurities and contradictions. He is their peer.
At the same time, James is humane and folksy in his style, often making references to his own experience, domestic life, and the little experiments he often performed on himself or his students. He writes with candor, humanity, and honesty. Time and again he comes to conclusions or makes observations that cut to the core of human experience altogether.
Technically this is a textbook surveying psychology, probably for a first-year introductory course. It bears almost no resemblance to the dry, cautious tomes that usually fill that role. It is an impassioned work by a learned, deep, and original mind explaining his own conclusions on this vast and elusive topic, based on long study, experiment, and careful thought. It is one of a kind. If you're interested in the human mind, this book is for you.
A road not takenReview Date: 2003-01-14
ago? One answer is the rationale for reading any psychology book: that it
provides insights into psychological issues not available elsewhere. Although
many psychologists of the late 19th and early 20th century probably started their career by
reading this book, it is not appropriate today as an introduction to psychology. Too
many of James's viewpoints are antiquated, and his facts, outdated or incorrect. Neither
is it the book to read if you are looking for contemporary psychological views
or a compilation of psychological knowledge. Recent textbooks are better for these purposes.
Yet, the word most frequently used to describe James's Principles of Psychology
is probably 'monumental' and rightly so because not only is this a lengthy work (~1400pgs),
but it also is the culmination of a long line of philosophical thinking about the Soul,
Self, Mind, Matter, and related topics that began with the pre-Socratic Greeks
and continued through the 19th century, when positivist philosophers and experimentalists
began to explore psychologically relevant philosophical questions in more concrete terms,
invoking a scientific method and rejecting metaphysics. At the end of the 19th century, a
seeming riot of discussion about the meaning of life, the nature of consciousness, mind,
ego, evolution, and related subjects dominated the scientific and popular culture.
At this point in history, William James, an American trained as a physician and employed
as a
Harvard professor, examines the various philosophies of the previous two millenia, picking
out those aspects relevant
to psychology, comparing and sorting them to reveal their value
as unambiguous theories that might be tested by research,
and reflecting on how the evidence
stacks up in their favor. He also advances his own, original conceptions on various
issues.
His work is not the first to collect speculation and evidence into a coherent
psychology, and there are many
previous works with "Psychology" in their titles,
but James's efforts would galvanize an American discipline of psychological
science that
would eventually become a dominant intellectual force.
James defines psychology as the "Science of Mental
Life" and describes the
stream of consciousness as "the ultimate fact for psychology." Out of his viewpoint,
the school
of functionalism in psychology developed, where the mind is conceived as a
useful organ that evolves according to natural
selection and grows according
to discoverable rules. His orientation towards physiological and behavioral data
eventually
diminished the then dominant psychological
method of introspection that James himself uses so frequently with great effect.
Subsequent viewpoints in psychology, such as behaviorism, though taking part of their
inspiration from functionalism,
reject James's definition of psychology, so that
by the end of the 20th century, most psychologists with an empirical orientation
may
call themselves "behavioral scientists," but certainly not "mental scientists."
Reading this book can be disconcerting,
perhaps because of his period style or
Victorian sensibilities, or the frequent, unglossed short quotes and phrases in
German, French,
and Latin because he assumes the reader has at least these minimal language skills.
Perhaps also,
it is because James is not only conversant with the giants of philosophy
and experimental technique who preceeded him,
but seemingly, with virtually every
published sentence to date bearing on the subjects of concern, and in veritable fractal
detail,
producing a tour de force in erudition. His is not the style of current psychology
journals and textbooks,
but fortunately he does translate into English many long passages
he quotes from their original sources. Yet possibly the
most disconcerting aspects
are the subjects that James raises in this book.
The new mainstream psychology after James
rejects many topics as unsuitable - even for
discussion - that figure prominently in the intellectual history of philosophy
and psychology. James's view that the concept of Soul should be eliminated in
scientific works is one point on which
later psychologists heartily agree, but they
also, to a large extent, throw out other concepts of central concern to James,
such as
mind, emotion, will, and feeling. Rare pleas by scholars
with varying backgrounds (e.g., Ornstein, Tomkins)
urge students of psychology to
revisit issues discussed by James and address the larger questions contained therein, but
such exhorations echo mostly in halls of learning emptied by Vita enhancement pressures.
Renewal of interest reappears
lately for some of the suppressed topics, cast into such areas as
cognitive psychology or emotion theory, but James's
idea that the mind is a core
concept remains foreign to virtually all contemporary psychologists, and much of his
emphasis
seems uncomfortable from today's viewpoint.
The reluctance among psychologists to embrace such philosophical and scientific
issues
concerning the mind is remarkably not shared by some physicists, mathematicians,
biologists, computer scientists,
and other scientists who in recent works have implied
that psychologists may be irrelevant to elucidating such issues,
if not muddle-headed,
scientific dwarfs. This twist is ironic because psychologists restrict their
vocabulary and investigations
partly to ape their conception of these "hard-core" sciences.
It is not clear whether psychology will survive the choices
that psychologists have
made about their subject matter, or whether psychology departments will inevitably be
diced
and parsed into their appropriate slots in departments of computer science, biology,
medicine, statistics, and physics,
but certainly, the end of psychology is nearer if
tomorrow's students of psychology fail to study James's Principles of
Psychology.
James's work is the jumping off point for much of what forms 20th century psychology:
habit, association,
attention, memory, imagination, object and space perception, etc.
His thoughts about emotion, feelings, the self, consciousness,
and other topics remain important
for today's theoretical views. On the other hand, this work predates psychoanalysis
and does not include an organized account of abnormal psychology, human communication,
and other topics raised in
most elementary surveys of psychology. The context in which
James puts scientific psychology is probably the most important
lesson of this book.
The Dover edition is unabridged, the only form of this work that should be
considered by the serious
reader.

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This is a great book!Review Date: 2008-02-29
Nice ReferenceReview Date: 2007-09-13
The best bar management book in the market!Review Date: 2006-08-21
A unique and useful feature of this book is the clear state-specific legislation that regulates bar operation in each area. For instance, in Arizona, Happy Hour Laws dictate that no free drinks may be given to patrons, and that bartenders must be age 19 or over in order to pour, sell, and serve alcohol.
Easy to reproduce sample forms include the most common forms used in restaurant management, such as a Receiving Checklist to a Pour Cost Chart form, but also include unique and useful forms such as a robbery description form. A handy companion CD-ROM is included in the volume, and provides forms critical to any successful bar operation, including a sample business plan.
Other useful features of this book include a glossary of bar and management terms, as well as a reference list of manufacturers and service providers. The Professional Bar and Beverage Manager's Handbook is highly recommended for anyone involved in bar and night club operations.
A True Handbook for the ProfessionReview Date: 2007-01-26
The opening chapter provides an extensive overview of opening a bar. It suggests several questions to ask yourself, offers how to conduct market research and analyze your competition and tips on financial planning. This chapter also goes into creating a business plan and provides a 50-page sample business plan to model on the accompanying CD-ROM.
The depth and breadth of detail covered is quite impressive. Topics covered include laws of various states, how to properly prepare and serve drinks, controls, finances, and so much more. An example of the detail can be found in chapter 7, where a section goes into the process of properly pouring a beer. Additionally there are several web links sprinkled throughout the pages pointing the reader to a variety of suppliers and vendors.
Some information may seem over simplified, or common sense, such as the section on "The Qualities of a Good Employee," however this is offset by the overall thoroughness of each section and truly contains the level of information one would expect in a bar manager's handbook.
The CD-ROM is chalk full of forms and charts. The same documents that are contained in chapter 19 are conveniently stored as PDF files for ease of printing. These documents range from alcohol awareness charts inventory control reports and more. My only qualm with the CD-ROM is that the forms are not stored in a format easily edited by end users.
The book is a little pricey, but considering all that's packed into it, there is no question that you'll get more than you pay for, and something you'll want on your shelf. You'll find it at Amazon.com. Bottom line, if you're already a bar or nightclub owner, you could gain some new information, and if you're thinking about opening a bar, you'll have a better idea of what it takes.
Can't go wrong here.Review Date: 2006-09-23
Diane C. Donovan
California Bookwatch

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Excellent guide for prostate concernsReview Date: 2002-09-05
My Favorite Prostate Cancer Info BookReview Date: 2000-05-07
Confident DecisionReview Date: 2001-09-23
Best Book on the subject I've foundReview Date: 2000-01-20
A "Must Have" Working Guide for all men over 50!Review Date: 2001-01-12


If you have hearing loss, read this book.Review Date: 2008-03-25
Valuable bookReview Date: 2007-08-27
The book is very subjective in the sense that it is written in diary form. The author basically tells you about his experiences with hearing loss. Fortunately, he does have insightful comments with regard to hearing loss.
This book both made me sad and happy at the same time.
The account of this guy made me very happy that there are others out there who do understand what I'm going through, like I'm not alone or just antisocial. Deaf IS an important issue when communicating and relating to others.
Sad because for the first time I fully realized how real this is for me. I just can't keep ignoring it. I need to understand that there are things I must do to become more functional out there as a hard of hearing person.
Why 4 stars?
Well, the book isn't exactally written by a professional advisor on hearing issues. He is a psychologist who happened to be hard of hearing. And as far as I know he does not have a speciallity in hearing therapy or such. What I'm saying is that you should read the book as a valuable testimony from someone's experience, not as a professional help source.
It is important to have this kind of book, because there are people who need to know there are others going through similar experiences. Yet, it is very important you understand this is still a very subjective book.
He also mentions that he is a teacher and all the big time problems he has in his class and conferences. It sure most be hell for him, still what about people who hadn't even had an education to teach and who need to work in even way more demanding (for the hearing impaired) workplaces because they had not had other choices.
Again, the book is good, but keep in mind it is just the very personal account and not a professional source to help you overcome deaf or hard of hearing problems.
Exploring hearing lossReview Date: 2001-01-01
Wearers of hearing aids become particularly vexed by, for example, noisy restuarants. This is because most hearing aids still amplify all sounds without prejudice - the words you want to hear (the signal) along with the crash of dishes three tables away (the noise). Add curtainless windows, uncarpeted floors, background music, and ever-increasing decibel level of voices competing to be heard, and you get a very noisy place. Myers explains this in good detail. He then shares his wonderful fantasy : respite from the "noisy world" of most restaurants and coffee shops via a chain of acoustically thought-out tea rooms and coffeehouses named "A Quiet Place." He quotes various studies and surveys that have shown that a great many restaurant patrons object to excessive noise.
Myers offers some great trivia, such as the fact that umpires' hand signals were invented in 1892 by William Hoy, the major leagues' first deaf player. In addition, Myers cites the works and writings of others (whom he names) - Oliver Sacks, linguist William Stokoe, Alexander Graham Bell, for example - leading his reader further into this interesting field, should one wish to read on. He also mentions, though not in much detail, some current research and developments, using lay person's terms. There is an appendix of resources for the hard of hearing, and an index. No bibliography, unfortunately.
A great book and thoroughly worthwhile.
Very informativeReview Date: 2006-07-05
A Heart-Felt, Exquisitely Written Piece!Review Date: 2001-04-17
An excellent recommendation for those with hearing loss, and professionals who desire to learn more about the experience.
Dr. Myers leaves you anxiously waiting for his next book. . .
Richard Carmen, Au.D. Clinical Audiologist, Sedona AZ rcarmen27@yahoo.com [and Editor/Author, "The Consumer Handbook on Hearing Loss & Hearing Aids: A Bridge to Healing," Auricle Ink Publishers, 1998]

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I recommend this as a pocket bookReview Date: 2008-04-07
very usefulReview Date: 2007-10-19
Rad Tech's Guide to MRI: Basic Physics, Instrumentation and Quality Control (Rad Tech Series)Review Date: 2007-01-05
Rad Tech's Guide to MRI: Basic Physics, Intrumentation and Quality ControlReview Date: 2005-10-02
Exellent little bookReview Date: 2004-01-13

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TOC meets the service sector, HOORAH!Review Date: 2008-09-02
Don't be put off by intro, for those of us who have studied Dr. Goldratts work, it is an enlightening reminder of those core concepts and all of them are related to service rather than the manufacture of goods.
Each chapter pulls the reader through the concepts in theory and is backed with practical application. Sevice business managers and owners can unlock the power of TOC in a way never presented previously.
The chapters are completed with an overview of key-learnings for the reader to reflect upon. The comparison and ramafactions of services when available and services on demand is significant.
Delivery of services on demand is a sure fire way to grow your business and market. Utilizing the "bench" as professional sports teams do is key.
If you are learing TOC in a service business this is a must read!
Foundations for a Science of ServiceReview Date: 2008-08-23
Reaching the GoalReview Date: 2008-05-19
Beginning with an excellent review of TOC concepts, Dr. Ricketts transports you to the services business. There, he surfaces the issues and challenges found in services environments and how TOC provides solutions. He displays a deep understanding of the many dimensions of services. One could buy this book for its educational value on services alone and not be disappointed. His presentation reflects both deep knowledge of services and clear understanding of how TOC can make it better.
Dr. Ricketts also provides excellent discussions of strategy development, change, and the elements of resistance to change. Then, there are other highlights too numerous to mention here. Rich in examples and illustrations, it was truly a pleasure to read this exceptional work!
A fine pick for both college-level business libraries and libraries catering to managers.Review Date: 2008-01-05
A keeper - Review Date: 2007-12-01

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Timely ReviewReview Date: 2001-04-05
Straight talk from one of the sharpest minds I knowReview Date: 2005-01-08
Chuck's book, "Reforming Social Security: For Ourselves and Our Posterity" is a reflection of that. One element of Blahous's brilliance is that he can gracefully translate the most complex issue into something anyone - even I - can easily grasp.
In a modern political environment, in which the five-second screambyte passes for reasonable discourse, Chuck thoughtfully presents a case for an approach to Social Security reform that I would normally not even consider, largely because the folks on "my side" are making political hay out of opposing it. I wish that Chuck's approach to the thoughtful discussion and development of policy were the standard in Washington. We'd all be the better for it.
Ignore the rhetoric from both sides on this issue. Take the time to read the book, consider his arguments, mark the heck out of the margins (despite that hefty $68 price tag), check his sources, weigh the evidence and then reach your own conclusions. You may well be surprised that your position has drifted somewhat. Odds are good that you'll be a bit closer to the truth for the effort.
Since Chuck's talents have largely been focused on Social Security issues for most of this past decade, it's often easy to forget that his PhD. is in chemistry and that much of his early work on Simpson's staff was devoted to questions of foreign policy. I, for one, would be pleased if his talents were relied upon in other areas as well.
Chuck's presence - indeed, Chuck's presence alone - reassures me that there is still some hope for this administration.
Finally Some Straight Talk about Social Security!Review Date: 2000-10-11
Forget about the other SS Books.... Read this one!!Review Date: 2000-10-11
In reality, there's a lot every Washington insider could learn simply by picking a point on the compass and driving a couple of hours away from DC in that direction. We need to hear what people really feel about issues that are important to them. Conversely, we need to educate the American people in a logical way, to give them all the information they need in digestible portions -- as Thomas Jefferson noted, "to set before mankind the commonsense of the subject in terms so simple as to command their assent [paraphrase]." It is in these terms, that Dr. Blahous writes.
Social Security reform is a weighty, complicated issue. Because it is not readily and easily understood by most, it is demagogued by politicians of every persuasion. Charles Blahous cuts through the demagoguery and provides a clear explanation of the Social Security retirement program's history, the need for reform, and events of the last few years that have led to the current debate on reform.
I enjoyed the author's writing style and tone. He conveys his message as one who earnestly wants to communicate the truth. Opponents of reform should pay heed -- with logic like this, there is nowhere left for them to hide.
Read this book. Get informed. Contact your elected officials in Washington and urge them to support Social Security retirement reform.
Essential, interesting, easy readingReview Date: 2000-10-17

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I'll never forget now.Review Date: 2008-08-25
must for graphic designers and Xmas giftgiving!Review Date: 1998-10-22
This is the best & only source for condom container prices!Review Date: 1998-06-18
a great book with lots of full-color pictures and historyReview Date: 1998-06-02
Historical, colorful, informative, and fun to read!!!Review Date: 1998-06-29

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Helpful HintsReview Date: 2007-05-12
Fantastic IdeasReview Date: 2007-03-18
Renewing your wedding vows "I still do"Review Date: 2008-04-05
Say I love you again and again! A must read!Review Date: 2007-03-16
Great "food for thought"Review Date: 2007-03-16
Related Subjects: Health Records Services
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