Services Books
Related Subjects: Health Records Services
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Tears for the Second ChanceReview Date: 2008-07-20
Extremely InspiringReview Date: 2008-07-16
Don't let your wife see you cry when you read this book.Review Date: 2008-06-18
If you can overcome that, make sure you get the next book that Kim Meeder wrote after this one.
Finally, if you are going to say how great these things that the Meeders' organization is doing, don't just spell it out here. Support what she is doing!
[...]
powerful, honest, truthful and spiritually upliftingReview Date: 2008-06-12
Wow *sob* AmazingReview Date: 2008-05-27

Mom liked itReview Date: 2008-07-22
Unexpectedly Amazing!!!Review Date: 2007-06-13
Her adventures are truly unexpectedReview Date: 2007-09-07
Absolutely Delightful!Review Date: 2007-02-09
One of the bestReview Date: 2006-12-13
This book isn't as much a mystery as an adventure/suspense. It's also lighthearted, because Mrs. Pollifax sees this it as an adventure. She was willing to give her life to her country but isn't willing to give in easily!
Though I'm far from retirement age, I felt a kinship with Mrs. P. I think that's the feeling most people get from reading these books. She's the woman next door, the lovable grandmother/aunt figure who also can surprise you. In fact, a lady I talked to said she wanted to be Mrs. Pollifax. My only disappointment is that this book is so short. But then, Dorothy Gilman is a writer who knows when to quit, which only adds to her writing.

Very effective--not for the faint of heartReview Date: 2007-12-13
I somehow doubt my Dad thought I was going to become a child abuser someday, but this book certainly fixed in my mind the horror that a child can endure at the hands of adults and I believe in my heart that I would never do anything like this to a child. I don't know if it could have that effect on everyone, but perhaps it should be assigned reading--it certainly couldn't hurt to try.
the most important little book you will ever readReview Date: 2007-08-22
How can you read this book and NOT feel compelled to help a child who is suffering...? Children can't protect themselves. Even as strict as our laws are, we need them to address, above all, crimes against children as the most heinous of our society. Protection of all children should be our #1 priority. It's the only way to make our future bright.
UnbelievableReview Date: 2006-09-28
It's a book I'll never forget. Very emotional, but needs to be saidReview Date: 2007-03-15
horrible tragedy that could have been preventedReview Date: 2006-11-06
Used price: $3.65

A glimpse at Bill Gates and MicrosoftReview Date: 2008-07-04
Inspirational!Review Date: 2007-12-16
This book is a must-read for people who consider themselves ambitious and driven. It taught me the importance of single-minded drive and determination, coupled with a passion for the line of work one is in. IT is a tough line of work to be in - jobs could be outsourced anytime, skills become redundant quickly and there isn't the glamor or get-fabulously-rich possibility of finance or investment banking... but this book demonstrates that as long as you are passionate about what you do, there is always room at the top. Take heart from it!
Great tracking of a complex personality....Review Date: 2007-05-13
The details includes how Bill "turned over" IBM... Promissing them the OS/2 under the "NT Technology" flag and how he realeased Windows 95 and killed IBM forever from the Desktop business. It also shows Gates apreciation for Older woman (and many that took him to bed). As part of this "private" package, it also explains the problems that He had with Steve Ballmer. How Ballmer was showing poor management and leadership under Gates perspective and how Ballmer got over it and made his loyalty to Gates forever.
I was more interested on the part that explains how Microsoft Windows 1.0 was developed. How disastrous the first Office was compared to the competition and how they managed to "work around" and fix it, by "coping" the competition and improving it "the Microsoft way".
Buy this if you want to know how business can be done... or be "copied".
Intense, highly relevantReview Date: 2007-07-21
The Microsoft/Gates biography is impeccable in its wealth of interesting details and engaging story-telling.
Bill Gates is a fantastic decision maker. He would be as successful selling water or space suits, he just happened to be at the right time in the right booming industry and pushed with his business-business mentality to the limit. Right decision after right decision, the Microsoft journey is a story that any entrepreneur should nitpick and absorb as much as possible.
Of course, his terrible capitalistic drive is a perfect subject for a discussion on morals, social responsibility and related matters, but without a doubt when it comes to maximizing outcome while playing by our economic rules, Hard Drive tells a tale of epic proportions featuring a superhero / villain that rivals the best of science fiction.
critical, but admiring: a balanced book, if outdatedReview Date: 2007-05-03
While a student at Harvard in December, 1974, Bill Gates III and Paul Allen informed Ed Roberts by telephone that they had invented a BASIC computer language for the MITS Altair 8080, which was the first "personal computer" kit for hobbyists. Could they license it along with each Altair kit, Gates asked, to customers for a royalty fee? It was an audacious proposal, because not only had Gates and Allen invented no such thing, but they neither owned an Altair kit nor did they even know the technical specifications for the Intel 8080 chip. Skeptical of their claim, Roberts replied that whoever demonstrated a working BASIC would win the account: Gates and Allen were in competition, he told them, with 50 other "geeks" who already had made the same claim. Gates and Allen then hunkered down for 8 weeks to write the first BASIC for a microcomputer. The resulting "software", which immediately won over Roberts, was the first application of what would become Microsoft BASIC. Gates was 19.
As the company founders, Gates and Allen shared a vision that virtually every home and every office desk would eventually have a PC on them, all operating with their software. To run Microsoft full time, Gates dropped out of Harvard in January, 1977. Their business quickly expanded beyond the Altair as competing brands of personal computers emerged, including the Tandy from Radio Shack and the Apple II computer; they were also called upon to program BASIC into a number of other electronic devices. All along, Gates' goal was to gain market share, in effect setting the software standard for most, if not all, PC users. As a true believer who intimately knew the product, Gates was the principal salesman, while Allen concentrated on technical development.
During this formative period, Microsoft's corporate culture was established. Perhaps as a result of hiring many of his programmers straight out of university, Microsoft's offices (and later the campus in Redmond, Washington) took on the look and feel of a college campus, that is, an informal and a freewheeling intellectual atmosphere with "late hours, loud music, walls full of junk, anything goes dress, Coke, adrenaline, unbuttoned behavior." Employees tended to be very young with a programmer or engineering mentality; they designed their products for tech-savvy customers - male in their early 20s - like themselves, a kind of fellowship for computer adepts. Like Gates, they loved to play with and program electronic gadgets.
Microsoft hired the brightest programmers with demonstrated practical abilities. Employees were also expected to work extremely long hours as a team toward a common goal, not as strident individualists. Gates encouraged them to develop their entrepreneurial passions, forcefully advancing their own ideas of useful products for new markets. Overseeing it all was Gates, who gained the reputation of a harsh and challenging critic with a relentless drive for excellence, whether to beat the competition or out of fear of falling behind in such a fast-changing industry. As the sole remaining founder after Allen's departure in 1983, Gates remained deeply involved in both technical and business details as well as the general direction of company strategy. Nonetheless, as the principal revenue generators, Microsoft's product groups increasingly became the seats of decision-making power, in spite of Gates' active engagement.
At the end of 1979, Microsoft had $US 4 million in sales. Most of these revenues came from BASIC, which enabled programmers to create applications, such as word processing and accounting spread sheets. The level below BASIC and the other languages under development at Microsoft was the computer operating system, which performed the most elementary tasks required to run computers. With the prospect of providing software to IBM for the basic PC it was planning to market for a reasonable price, Gates and Allen began to acquire the rights to, and then develop, software for a computer operating system. Known later as DOS, it again set an industry standard that would enable Microsoft to efficiently develop languages and software applications in a single engineering environment rather than painstakingly customize them for a variety of incompatible operating systems. This would immensely simplify Microsoft's programming process as well as enhance its efficiency.
As Gates foresaw, this was a near-ideal position to occupy at the moment that the PC market was poised to grow explosively with the introduction of the inexpensive IBM PC, which was made of off-the-shelf components and hence easy to copy, or "clone". With the dual ownership of DOS and several major programming languages, Microsoft became one of the fastest growing companies in the world. By 1985, just prior to its IPO, on revenues of $US 140 million, Microsoft had a pre-tax profit margin of approximately 34%, no long-term debt, and cash reserves of $US 38 million. By 1987, the company surpassed Lotus to become the world's largest software vendor for PCs. Gates was on his way to become the richest man in the world, at least for a time.
However, the ownership of DOS and the programming languages would also, critics later claimed, confer an "unfair advantage" on the company. First, the Microsoft applications groups were accused to obtaining "inside information" from the operating systems group, which enabled them to design their products to function more quickly and smoothly than competitors could. Second, because each change in DOS required competitors to supply their latest products to Microsoft programmers to ensure compatibility, critics charged that this amounted to an inside peek into their strategy at the cutting edge of their capabilities. It was a symbiotic relationship that made many outside vendors - independent companies developing applications to run on Microsoft operating systems -uneasy and resentful. Third, DOS programmers were accused by rivals of inserting "hidden bugs" into the operating system in order to hinder the function of competing products, such as the Lotus spread sheet, damaging their competitive position and brand. The resulting negative publicity did a great deal of damage to the Microsoft brand, which began to be seen as the industry bully.
While Gates insisted that he had erected a "Chinese Wall" between Microsoft's applications division and its Operating System's Group, it was not enough to deter the Federal Trade Commission (FTC) from opening a probe into the company for anti-competitive practices that purportedly hurt consumers. By 1991, when the FTC probe became widely known, Microsoft controlled one-quarter of the applications market and dominated the operating systems market with Windows. There was speculation about the imminent breakup of Microsoft into separate companies for these markets, similar to the dismantlement of AT&T. For their part, defenders of Microsoft argued that it was winning because it was better and smarter, presenting its customers with superior products at bargain prices.
This a pretty much where the book stops, which badly dates it. Not only is the story of the anti-trust law suits left untold, but subsequent business developments - notably the internet - are not even mentioned. Thus, this is an excellent early history, but the reader must look elsewhere for more detail. Of the shelf of books on MS, in my opinion this is one of the best, and it was most useful to me for a research project. Recommended.


Eye opening, interesting and a must read for ALL women!Review Date: 2008-07-07
Another c-section casualtyReview Date: 2008-06-29
Never mind "What to Expect"--read this firstReview Date: 2008-06-28
This book should be mandatory reading-- I agree with the previous reviewer--America needs a revolution in it's birth practices. I plan on helping start it by giving this book to every woman I know thinking about becoming pregnant. Thanks to Jennifer for all the hours spent researching this material. It is sorely needed.
Insightful and horrifying at the same timeReview Date: 2008-06-13
Everyone should read this book!Review Date: 2008-06-16

Used price: $0.71
Collectible price: $29.95

Best coffee table book!Review Date: 2007-08-27
shaken not stirredReview Date: 2006-09-03
As advertised - a great buyReview Date: 2007-01-11
Absolut Book: The Absolut Vodka Advertising StoryReview Date: 2005-03-19
WOW!!Review Date: 2003-06-19
This book is about the Absolut Vodka advertising campaign. How it began, and what it is about. There are many beautiful, and breath taking images which makes you see the entire light of the campaign which looks so simple from the outside. Now, you get the inside looks and it isn't simple at all but an amazing experience.
WOW!!

Used price: $36.96

Heartwrenching and powerfulReview Date: 2008-07-07
Changed our life!Review Date: 2008-06-20
reviewReview Date: 2008-03-11
eye-openingReview Date: 2008-06-02
A Must Read for all who work with foster/adopted childrenReview Date: 2008-03-09
Everyone who works in Children's Services, every child psychologist, every foster parent, and potential adoptive parent should be required to read this book. It completely changed the way I viewed my son's behavior, and, therefore, helped me learn more effective ways to deal with his behavior. Until you understand the RAD child, your typical, conventional ways of dealing with oppositional, defiant, deeply troubled children will most likely remain ineffective, and you will become frustrated and overwhelmed.

Very very weird, and not what it seemsReview Date: 2006-12-14
For one thing, there's the issue of the author's name. This *isn't* the Michael Collins who was the first president of Ireland (of course not, he's been dead for 80 years) though the author was born over there. He's also not the astronaut who stayed on Apollo 11 while Armstrong and Aldrin wandered around on the moon. And he's also not Dennis Lynds, who has a series of detective novels featuring a one-armed private eye named Dan Fortune, and who writes novels under the pen name Michael Collins. This is the other other other Michael Collins. Very weird.
The plot of the book is pretty complex. All of the plot takes place in the late 1970s, a strange choice for the author. It works at some levels, though. Frank Cassidy is a small-time next-to-nothing, working at a burger joint, married to a woman who is at first a dispatcher for a trucking company. They have two kids, though the older one is from her previous marriage. Frank gets word that his uncle has died, and he decides to return to his hometown for the funeral. However his cousin and the cousin's wife are very angry at this.
This is where things begin to get strange. It turns out that Frank's wife, Honey, was married before, and her husband killed two people and is now on Death Row. She beats the son she had with the first husband. Frank, meanwhile, steals cars and money in order to finance their trip back home. As the novel progresses, there's not a single solitary character in the whole plot who's truly honest, good-hearted, and/or selfless. Everyone's out for themselves, dishonest, and nasty. It's sort of a cross between American Beauty and The Grapes of Wrath.
One point I think worth making is that the author isn't an American. You've got to wonder what these guys are thinking (I'm thinking of the guy who wrote American Beauty) when they move here in order to write stuff and tell us what jerks we are. I wonder if an American could move to Britain or Ireland and write a novel like this, and get it published, let alone receive awards. Needless to say, all the gushing blurbs on the back of the book are from British and Irish newspapers, which all insist (of course) that it reveals "America's long malaise".
The author *can* write, though. There's not that much of a plot, unfortunately. Instead, we get a bleak, desolate account of Middle America a quarter century ago. While the author isn't positive about anything, it's interesting to watch the characters wander through the plot. The mystery angle isn't (as is traditional) important to the book, and the solution, when revealed, seems rather forced and quick. Luckily, as I said, it's not that significant.
I enjoyed this book within these parameters. I might recommend it, but you've got to be aware of how annoying it can be at times.
This is where things get weird, however.
A Pleasure to readReview Date: 2005-01-02
The story follows a 1970s family who return to the Frank Cassidy's hometown for his dad's funeral. As the mystery around the death unfolds, other themes are also addressed. In a couple of generations Frank's family has moved from primary industry, mining and farming, into the service econony (flipping burgers). The novel shows the impact on families, on men and women and their ideas of their place in the world. Some people can survive in the modern world of corporate farming, of colleges which free people from their tie to the soil. It is not an easy journey but the ability of people to survive shines through, especially when the benefits of education are used to change for the better. In the background the impact of a war fought overseas is also in the air.
Ultimately, a novel about hope. Perhaps even an update of the American dream? Great book, deserves more recognition.
Existential adventureReview Date: 2004-06-12
In the boarding house where they stay there is a hint of opulence. It is learned that the body of the deceased uncle, Ward, is being held by the authorities. Honey feels they should try to get jobs in the town. Frank works as a security guard and Honey in the business office of a college undergoing a transition from a community college to a four years residential college with a Great Books curriculum.
For Thanksgiving it is decided to eat at Cedar Lodge and stay there through the long weekend. Listed winter activities are ice skating and ice fishing. In a telephone call Frank learns that his cousin Norman is collapsing. Norman upended the sheriff's car when served with papers of foreclosure. Frank and his family go to Norman's place where it is discovered the dairy herd has been killed. In the end Frank uncovers and clarifies mysteries that have always surrounded his boyhood. The atmosphere created by the author matches the subject of the search for meaning by being indeterminate, foggy, bewildering. The children are presented in interesting realistic detail.
Nothing specialReview Date: 2004-03-29
This book starts off quite promisingly. The writer evidently knows the mechanics of how to write well. But the book lacks sufficient plot after about the first hundred pages (of a 360-page book) to keep the reader very interested in continuing with it. The journey to the end of the book becomes boring, too unstimulating, too slow, too drawn out, with too much description and detail just for the sake of giving description and detail, too much describing of humdrum life, with the reader wondering if the book is going to go anywhere sufficiently interesting to be worth going on turning the pages. The characters in the book aren't made particularly interesting in themselves. The story ceases to be interesting. The reader is left in the dark for too long as to where the book is heading to, or why all the details are supposed to be interesting, or what the point of the book is supposed to be. Whilst what really happened many years before, in Frank's childhood, is revealed to us in the last fifteen pages of the book, by the time the reader gets there, he will probably have lost interest in the tale anyway.
A few specifics in the plot that didn't really seem to fit together well:
1. It seemed odd for Frank just to dump Juniper, the family pet, in someone else's car, and for that action then just to be accepted by the rest of the family.
2. It seemed odd for Frank to go back home with specific personal missions in his mind, but yet then never actually to get round to meeting up with Norman and Martha face to face for the whole time he was up there.
3. It seemed odd for Norman and Martha just to run away without saying more to anyone, after their herd was slaughtered.
4. Why Chester Green was suddenly being referred to as 'the Sleeper' didn't seem to be explained.
5. It seemed odd for Frank, not rich, not to want to salvage any possessions from either house before they were bulldozed.
6. It seemed odd and too convenient for Frank suddenly to be interrogating Baxter, his new co-worker, for information, which was forthcoming, as soon as he met him.
7. It seemed odd for Frank just to be allowed to be left alone with Chester Green in a hospital unsupervised, particularly in later visits after he had already been suspected of trying to harm or interfere with Chester Green earlier on.
8. Why Baxter suddenly ended up in the sanatorium following the window-smashing incident and ended up getting ECT treatment wasn't very clear.
9. Frank suddenly realising his mother had died in a fall many years ago, by listening to tapes, didn't really ring very true.
10. The detail at the end of the book (page 357), of Frank killing the paralysed 'Chester Green' in the sanatorium, seemed to be a detail borrowed straight out of 'One Flew over the Cuckoo's Nest', where the huge red indian suffocates the comitose Jack Nicholson at the end of that film. That conclusion seems to be borne out by a reference to 'One Flew Over the Cuckoo's Nest' in this book, just a page later (page 358).
All in all, this was not a very satisfying book, for a variety of reasons - mainly lack of interesting plot and lack of interesting characters.
"I got vision and the rest of the world wears bifocals."Review Date: 2005-08-07
As soon as he is old enough, Frank leaves the farm behind, along with all family connections, to make his way in a hostile world with no patience for an emotionally damaged survivor. His life since then has been a series of misdemeanors, an anti-social approach to the rest of mankind. Frank views his occasional petty crimes as the natural evolution of a careful society, like car theft, his deeds "preordained statistical probability", but refuses to believe that "stupidity and desperation equate to evil". When he reads of his uncle's murder, Frank gathers his family and heads for the past, a dark trek from New Jersey to the vast, empty cold of the far north in Michigan.
Along the way, Frank telephones his cousin at the farm, arguing about the purpose of the trip and the resolution of a shattered history. For Frank, this journey is like poking a stick at a bad tooth, as painful memories surge, taunting and confusing his every action, his haunted youth returning with savage intensity. He makes his way back to the kind of town nobody would willingly return to unless called by tragedy or loss. People here live in despair, inhabiting days frozen in minimal needs and obligations, waiting to thaw. At each phase of his odyssey, Frank is beset by images and memories, the flickering light of a television screen in a starless night, black and white reruns the backdrop for a tragedy buried in his subconscious that fills him with a vague sense of guilt, a mistrust of his own motivations.
Thirty years after the traumatic events that stole his childhood, Frank is called back into the chaos of his youth, the self-destruction that has defined every rebellious action since. Both distressed and comforted by a suffering family he can barely provide for, Frank plunges into what remains of his world, forced to redefine time and place, to make a stand in this frozen wilderness, drawing courage from his own need for resolution and the love of his dysfunctional family. He does so with consummate grace, a tragic character cart-wheeling through free-associative hell on a collision course with the truth. The prose is shadowed and disturbing, a painful view of the underbelly of American life, where the have-nots gather around a burning trash can in hopes of warmth in an indifferent landscape. Luan Gaines/2005.

Collectible price: $38.60

Girl book--not the giggly airhead girls, thoughReview Date: 2008-05-07
Snyder makes a wondrous world between two small-town friends who are as different as different can be. One becomes enchanted by the passion and creativity of the other, and this is a friendship that leads them through the changes of life.
It's touching and inspiring. A great girl book.
Evocative coming-of-age taleReview Date: 2008-02-21
Thrilled to see it back in print!!Review Date: 2007-01-18
I have sought out, purchased and given away a number of copies of this book in recent years, and now that it is in print again I have just ordered two copies. One is for my friend's 14 year old daughter who lives overseas and has few options for books in English, and the other I will save for my granddaughter, who was just born. Her mother will re-read the book in the meantime (after I do) and we will both relive a wonderful experience which helped us cope with a most difficult time of life.
The ChangelingReview Date: 2005-10-27
My #1 book everReview Date: 2006-04-30
I was 12y. at the time I first read it. I wasn't a "reader" this was one of the first I had ever read that I didn't force myself to finish. I lost myself in the pages. I felt a huge connection to Ivy our life's were so similar, she had a better outlook on life one I longed to have. Since then I have read a fair amount of books but none ever touched me the same way.

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Interesting perspectiveReview Date: 2007-11-21
New Appreciation for LifeReview Date: 2007-11-06
Go make a circle ... I can now relate!
Being Efficient or Just Plain SmartReview Date: 2007-11-26
I cant wait to get to the next fork in my road.
Helpful Guide for Father of 2 1/2 KidsReview Date: 2007-10-26
Great Read - full of "inconvenient truisms"Review Date: 2007-11-05
Related Subjects: Health Records Services
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Hope Rising: Stories from the Ranch of Rescued Dreams