Promotion Books
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Explosive! This guy knows what's going on!Review Date: 1999-10-27
A must for understanding the future of televisionReview Date: 2001-01-17
A concise and clearly-written analysis.Review Date: 1999-11-02
I recommend that all television and media professionals, as well as consultants, read VALUE CREATION to better understand their opportunities as we begin to break free of the distribution bottlenecks of the Cable Era.

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Easy to Read and PowerfulReview Date: 2008-05-23
The future of all businessReview Date: 2007-12-21
As most people in the world of sales know; today you either have to be the cheapest by line item, or if you're the best - you need to find a way to `explain this" so the purchasing, finance, production people can clearly see they are getting the best value for their organization. Without the ability to document the value that can be created and has been, you're left with little more than wishes and hopes, and finance people won't pay you for those.
Weather your in the business of dealing with distributors, final end users, Original Equipment Manufacturers, or the general public, a clear concise value proposition that can be understood in financial terms and has the "proof points" to sustain it will be the only way to move forward and not be caught in the commodity trap of "lowest unit price".
Finally, for any procurement or finance people, what a great read. Learn how to partner with your suppliers to reduce true real costs, and really drive bottom line earnings per share. A Total Cost of Operation relationship with a supplier that can prove their value differentiators will make you more profitable today and in the future.
Todd Snelgrove, Global Manager; Customer Value
SKF
How to establish and then sustain effective customer value managementReview Date: 2007-11-07
No one will disagree with James Anderson, Nirmalya Kumar, and James Narus that it is important for businesses to deliver "superior value targeted to market segments and customer firms" while getting "an equitable return on the value delivered." Hence the importance of effective customer value management (CVM) that relies on customers' perceptions of value to gain an understanding of what customers' requirements and preferences are. Only then is it possible to determine in economic terms what that means. In this context, I am reminded of Warren Buffett's observation that "price is what you charge and value is what others think it's worth."
The co-authors explain how to:
1. assess customers' perceptions of value
2. conceptualize value
3. formulate an appropriate value proposition
4. substantiate value
5. create "naked solutions" with options
6. sell on value, not price
7. earn an equitable return
8. become a value merchant
9. leverage information from various sources
10. continue to be a value merchant
The CVM program the authors recommend in this volume is comprehensive, cohesive, and cost-effective. It will probably be of greatest value to C-level executives who are convinced that their companies are delivering superior value to their customers but have not convinced them of that. At this point, I presume to share two thoughts of my own, all of which are consistent with what the authors of this book assert. First, whatever an organization's size or nature, its executives must nail the economic essentials by knowing (a) exactly what the organization's operating costs are and (b) what the margin is on each product or service offered. I agree with Jason Jennings: "If it's DOA, bury it." Whoever and whatever that does not add value (directly or at least indirectly) to the organization should be eliminated. Second, the same strict standard should be applied to the given offering as well as to those who sell or service it: Whoever and whatever that does not add value (directly or at least indirectly) to the customer -- and at a profitable margin -- should be eliminated.
This is not an "easy read" but for those who absorb and digest the wealth of information and wisdom the authors provide, then apply whatever is relevant as their own organization' pursuit of its own objectives, this book can be of incalculable value. One final point: Merchants should be driven to provide superior value to two categories of customers: directly to their own, of course, but also indirectly to their customers' customers. I cannot think of a better way to lock in a valued customer than to do whatever is possible and (yes) prudent to help that customer to strengthen each of its own customer relationships. Think of that as Superior Value to the third or fourth power.
Should you read this book? That is a decision you must make but perhaps these questions will help: Does your organization now have a CVM program? Is it effective? If not, do you know why? Do your customers frequently thank you for helping them create value for their own customers? If your answer to any of these basic questions is "you," you need to read this book immediately.
Those who share my high regard for it are urged to check out Lawrence L. Steinmetz and William T. Brooks's How to Sell at Margins Higher Than Your Competitors: Winning Every Sale at Full Price, Rate, or Fee, Gary Hamel and C.K. Prahalad's Competing for the Future, Jason Jennings' Think Big, Act Small: How America's Best Performing Companies Keep the Start-up Spirit Alive, Anderson's The Long Tail: Why the Future of Business is Selling Less of More, and The Dollarization Discipline: How Smart Companies Create Customer Value...and Profit from It by Jeffrey J. Fox with Richard C. Gregory.

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A book you will want to keep on your desk to refer back to again and again.Review Date: 2007-01-27
Everything is hereReview Date: 2006-04-27
Everything is here. The book provides a thorough description of the traditional avenues, to the changing preset, and provides an excellent perspective of the evolving future.
You've got questions? This book has almost all of the answers. I say almost, because while the publishing industry's future is evolving very quickly, several trends have already emerged. Because of the author's thoroughness, I assume this will be addressed in a later edition. But don't wait. This is an excellent treatise that guides you from concept to sales and everything in between.
An effective "how to" guide for self-published authors Review Date: 2005-04-14

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This book is a must for every marketerReview Date: 2008-03-10
Marketer/Advertiser beware!Review Date: 2003-12-11
Impressive work about advertising efectiveness, great book!Review Date: 1998-09-04

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All Telecom Marketing Guys Must Read- VERY PRACTICALReview Date: 2000-12-24
Thank you, Mr. Mattison!
New to telco, read this book !Review Date: 2001-04-10
It provides a 360° presentation of all the components :
- Data sources
- Data Analysis (with many segmentation case)
- Processes, especially marketing campaign
- IT architecture (for managers ...)
I believe that the logic presented here can be extended to other industry : financial services, utilities, ...
A very good and easy reading
Great guide to marketing for a modern communications companyReview Date: 1999-12-11


Philosophy of AdvertisingReview Date: 2002-12-23
MorRifkieReview Date: 2003-01-01
I bought these books because it was different. It disagreed with everything I had previously learnt. This book can change the way you think. Forever. My mind turns in a completely new direction. Seeing things from a complete new angle. How can anybody pass up such an opportunity?
Nineteen CDs Recorded in the Voice of the AuthorReview Date: 2002-12-15
You're buying all 3 for one price. Wow.
The Wizard of Ads -
voted 1998 Business Book of the Year - on 6 CDs - 5hours, 7 minutes.
Secret Formulas of the Wizard of Ads -
The Wall Street Journal #1 Business Book in America and a NY Times business bestseller - on 6 CDs - 4 hours, 45 minutes.
Magical Worlds of the Wizard of Ads -
Another Wall Street Journal bestseller, the stunning conclusion of the Wizard trilogy - on 7 CDs - 6 hours, 9 minutes.
Sixteen Hours of amazing stuff.
How can you go wrong?

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Fascinating and well writtenReview Date: 2001-04-09
teenagers need to read this!Review Date: 2000-07-03


Great value for anyone who sketches media plans on the flyReview Date: 2008-02-07
With insights and latest data on the full range of media, including TV, radio, internet (incl. rich media), outdoor and much more, plus Top 100 Markets, at-a-glance section organization, and a helpful glossary, this pocket-sized reference is a quick, lightweight companion on the way to the office, cab or flight. Take it to the hotel and review before the big client meeting. There are tons of ways to make the most of this handy tool. I've seen how it can make the difference when quick numbers and insights are what's needed to sketch out a media buying plan.
Customer CommentsReview Date: 2008-02-05
Margaret, Media Planning/Buying Service

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Collectible price: $30.00

Great book of auto advert nostalgiaReview Date: 2008-07-03
best book I ever readReview Date: 1997-08-28

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Perfect for updating what is happening at the current marketing communication industryReview Date: 2007-09-18
50 advertising projects from around the world are considered in case studiesReview Date: 2007-09-02
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What made me buy this book was the title, and its content: Just as mp3 and the Internet have revolutionized music and information, digital television will revolutionize the whole TV experience as well as the industry.
This book held me captive from page one to the end, because it holds the answers to so many questions in my line of work, which is a consultancy services for digital television!
I recommend it to anyone who is interested in where television is coming from, where it's going and what the h_ll you should do about it!