Research Books


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Research Books sorted by Average customer review: high to low .

Research
Legal Research : How to Find & Understand the Law, 7th Ed
Published in Paperback by Nolo (1999-08)
Authors: Stephen Elias and Susan Levinkind
List price: $24.95
New price: $6.49
Used price: $0.49

Average review score:

Legal Research: How To Find & Understand The Law
Helpful Votes: 2 out of 8 total.
Review Date: 2006-03-04
Awesome! Very thorough and easy to understand.

The very best!
Helpful Votes: 25 out of 26 total.
Review Date: 2004-05-18
I am a legal assistant and I use this book constantly! It gives you great strategies to work more efficiently while getting better results. I had no idea how many legal resources there are online! This book tells you which sites are the most reliable and easy to use. It also demystifies annotated legal codes, case digests, state reports and many other research tools. But most importantly it is extremeley well organized and easy to use. I wish that I had discovered this book when I was a student!

Going to Court?
Helpful Votes: 5 out of 5 total.
Review Date: 2008-04-10
Legal information can seem confusing to the common person which is why this book was written. You need to understand how to find laws, regulations and court cases (if you are representing yourself in court). This is great even if you d not go to court because it makes you a smarter more diverse individual.

This book gives you a straight forward resource on how to find the laws and regulations, how to read the citations, and how to use the law library. It is good for lawyers, judges, paralegals or the layman. It is packed with tons of useful information.

I recommend it to everyone who has to decide if things are legal or not.

Footnote: Nolo press is the best company that produces law books for the common person. They are always easy to read and pact with good advice.


Enjoy

Excellent and necessary book
Helpful Votes: 5 out of 6 total.
Review Date: 2007-11-24
This is an excellent and necessary legal research book for all paralegals,law students and legal researchers.
The hypotheticals and research questions with detailed answers alone make it a must have volume. The authors skillfully guide the student through the legal research process with these problems and answers.This is the most valuable legal research book in my personal library. Highly recommended.

Book Review
Helpful Votes: 9 out of 10 total.
Review Date: 2007-05-21
I find this book to be a great resource for non-lawyers. As adjunct faculty at a community college, I use it to supplement the course text for my Legal Research & Writing Course for Paralegals. Well worth the purchase, and a great value!

Research
Longevity Made Simple: How to Add 20 Good Years to Your Life: Lessons from Decades of Research
Published in Paperback by Williams Clark Publishing (2007-09-30)
Authors: Richard J., M.D. Flanigan and Kate Flanigan, M.D. Sawyer
List price: $13.95
New price: $6.68
Used price: $6.67

Average review score:

From J. Kaye's Book Blog
Helpful Votes: 2 out of 2 total.
Review Date: 2008-03-25
Longevity Made Simple by Richard Flanigan M.D. and Kate Flanigan Sawyer MD, MPH, has a subtitle, `How to Add 20 Good Years to Your Life.' This book is not a diet book or is it an exercise book. It is longevity book that explains in simple language what science tells us about living long, healthy lives.

The book consists of eleven chapters plus an appendix with simple recipes. Some topics covered in the book are how long should we live? Eighty-five if we are in good health. The top 10 causes of death in the U.S. Did you know the 10th leading cause of death is Septicemia? Find out what that is in Chapter 2.

Also included is a personal risk profile. It explains what is good and bad cholesterol. Along with BMI charts, a good predictor of health risk is your abdomen size, that's your waist size. It also states the limits for men and women.

Which is better, to be Fit and Fat or Sedentary and Lean? The Cooper Institute, using data from the Aerobics Center Longitude Study answers that question. The minimum amount of exercise is listed and some cautions on over-exercising.

Health foods are also covered. There is a list of Super foods that help to reduce oxidative stress, reduce inflammation, improve the elasticity of the arteries, and improve blood pressure. Heard of plant Stanols and Sterols? These lower serum cholesterol naturally.

Tea or coffee, which is healthier? Seems like both are. Tea contains antioxidants and coffee is associated with a lower risk of diabetes. Also explained are vitamin supplements and some common medications like statins for cholesterol and different type of high blood pressure medicines. A whole chapter is devoted to common health tests, such as EKG, ultrasounds for heart and arteries, and cancer screening tests to name a few.

Rounding out the book is 10 health tips that are practical and do-able. Several of the suggestions I have already started on, such as eating several veggie meals a week and changing my exercise routine.

With charts, graphs, and lists and concise explanations, the Flanigans have made the medical science easy to understand. They write with just enough science to provide meaning and with common language to make it understandable. The amount of data inside makes this a very good quick reference book to have on hand.

You Need This Book!
Helpful Votes: 3 out of 4 total.
Review Date: 2008-01-03
Common sense, practical advice about your health. Readable, understandable, and useful. Explains cholesterol numbers, blood pressure, atherosclerosis, and how these issues affect your health and ultimately longevity. I'm giving the book to people I care about.

Such an easy, yet informative read!!!
Helpful Votes: 3 out of 4 total.
Review Date: 2007-12-18
This book is wonderful! It is quick and easy to read. All of the information is well organized and to the point, which makes it a valuable reference tool. Many other books are way too long, repetitive, and use language that is difficult to understand if you don't have a degree in medecine.
I would definitely recommend this book to anyone wanting to learn how to live a healthier life!

Good Longevity Overview
Helpful Votes: 4 out of 4 total.
Review Date: 2008-05-13
By George Fulmore

In retirement, there would seem to be a link between our health and our longevity. The healthier we are, the longer we probably will live. The trick, of course, is 1) trying to figure out the best advice for our individual situation, and 2) trying to follow that advice, while still enjoying ourselves in retirement.

"Longevity Made Simple," by Flanigan and Swayer, (2007, Williams Clark Publishing), I found to be a book that gives a good, up-to-date overview on how to live as healthy and as long as we can.

The thesis of the book is that we are genetically capable of living to about 85 years of age, but that the choices we make in what we eat and how we take care of ourselves can add or subtract years, even decades, from that age.

The basis advice involves:
1) Lower cholesterol
2) Lower Blood Pressure
3) Avoid Tobacco
4) Eat a diet rich in fish, fruit and vegetables
5) Get exercise
6) Maintain a healthy weight
7) Prevent accidents
8) Drink alcohol (daily in small amounts)
9) Take aspirin
10) Take a multivitamin

Heart disease, cancer and strokes are the cause of nearly 60 percent of Americans deaths. By keeping our cholesterol level below 182 mg/dL, our blood pressure under 120 mmHg, and not smoking or having diabetes, we can greatly reduce our risk of heart disease or stroke. Not smoking, of course, significantly reduces the risk of lung cancer, which is the leading cause of cancer for both men and women in the United States, according to the book. For other types of cancer, early detection dramatically increases the likelihood of survival.

The authors also suggest that other tests be done on a regular basis, including Cholesterol (lipid) panel, Advanced lipid testing, Coronary Artery Calcium Testing, Blood tests for the presence of inflammation, Electrocardiograms and Treadmill Stress tests. They say that coffee, with its "high level of antioxidants," is actually quite healthy to drink in moderation. And they site the recent study that found that exercise and fitness are more important than body weight, plus they note that there is no longer evidence that a type-A personality is directly linked with a higher risk of heart attack.

There is much more than in the book, which, again, I think gives a good, high-level overview of improving ones health and longevity in retirement. I recommend it.

The Doctor Will See You Now !
Helpful Votes: 4 out of 4 total.
Review Date: 2008-03-10
Reading this book gives one the feeling your doctor is sharing everything they can with you...in one visit.

Unfortunately, only later in our life do we tend to get more serious about our health. Even later is never too late, and you can make a difference and you can educate the young now. Absorb it.

Through extensive scientific research, professional experience, the authors, both doctors, have teamed up for a thorough user-friendly book targeting longevity, providing YOU with the choices for a longer better life. And what's more, everything is explained in layman's term. Layout is designed with gray-shaded sidebars to quickly view and digest those very important topics. Lightweight and easy to carry, this is a great book to refer to during those quiet moments.

Understanding the Threats
You will get clear facts on the 10 threats to your health and its risk factors, from the number one killer, heart disease to the number 10, Septicemia. Do you know what septicemia is??

Then, you can assess your own profile. And here, completely understand those HDL LDL cholesterol levels and triglicerydes which you have never understood before.

Happiness...is it in you?
I especially like chapter on your mental health, a critical factor in our lives.

Exercise - "the real fountain of youth"
Don't try to live without it! I cannot stress how much in this book refers to the importance of exercise and how favorable it is to ward off many aspects of diseases.

Facts on Diets of long-lived people, Excellent Food Choices and Menus
Included is fact-based info on diets of various cultures, you are given a simple list of superfoods, learn about fish, nuts, and bad foods. Several menus are included.

Another chapter deals with our medications and/or supplements. Learn what statins are, and the dos and don'ts of your vitamins, etc. Great information!

As I mentioned, make this handy well researched and referenced book your bible for a long healthy life. Carry it with you. Give it as a gift!!

Research
Magic and mystery in Tibet
Published in Hardcover by Crown (1937)
Author: Alexandra David-Neel
List price:
Used price: $15.00

Average review score:

Different perspective vs current popular view
Helpful Votes: 0 out of 0 total.
Review Date: 2008-07-21
I have just stumble on to the writings of Ms Neel. First, this book provides a view into the old traditions in Tibet that are not buddhist in nature but rather part of the old culture of Tibet. It provides a perspective on the old traditions versus the true practice of buddhism. The author takes a very knowledgeable approach to the pactice of magic and devination which is sometimes confused with the main line practice of buddhism. The author also explains in great detail some of the main practices of buddhism and includes a detail 3 fold explanation of "om mani padme hum". I was amazed that someone who was a very nice looking women who also perfomed opera and had many other accomplishments would put all that aside during the time period and travel to Tibet and learn all the languages in order to develop the insight that is present in her works. This book provides an excellent backdrop for the study and practice of buddhism.

Also, the practice in the monasteries in Tibet is illuminated. The point of the Theocracy vs true buddhism is brought out with the exposure of the sham and material based approach of those who are in the business of Buddhism versus those who are in practice of the middle way. The presentation is suttle but none the less obvious. Those following the middle way should read this book in order not to get caught in the web of Theocracy.

Amazing
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-24
I first came across this book in 1973, in an Abakwa bookstore that carried occult titles and it made a powerful impression on me, lighting a lifelong interest in matters Tibetan and Buddhist as well as instilling the idea of a lifelong spiritual quest. I assumed then that the author was still alive, because the dust jacket wrote of her in the present tense. I was not wildly off mark, because she had died only four years before. She was the real deal and saw the magical land of Tibet first hand before the Chinese invasion. Moreover, she was recognized and valorized posthumously by the Dalai Lama.

An excellent glimpse of Tibetan spirituality
Helpful Votes: 2 out of 2 total.
Review Date: 2007-09-22
This book present an excellent overview of Tibetan spirituality and the various practices that occur within that spirituality. Perhaps what I liked the best was that the author seemed to avoid incorporating Western cultural biases into her description. Indeed she seemed very intent on describing the practices in an accurate manner.

I was able to take her description of tumo and actually incorporate it into my daily practice. I've also used her chod ritual.

a great book
Helpful Votes: 2 out of 2 total.
Review Date: 2007-05-13
This is information you will find nowhere else. A fascinating book
on the mysterious world of Tibet at the beginning of the last century.

Tibetan Buddhism in Practice
Helpful Votes: 5 out of 6 total.
Review Date: 2006-08-23
While many books about Buddhism and other historically eastern religions focus on high theology, the book describes Tibetan Buddhism as it was practiced in the early 20th century. It is fascinating.

I first read this book in college and have just read it again after many years. It was better the second time around.

The first time, I was entranced by the accounts of exotic magic and mystery. This time I searched for themes and Ms. David-Neel's viewpoint. Dealing with death is the primary theme underlying at least the popular practice of this religion. As for Ms. David-Neel, I was interested in her viewpoint and experience as a Buddhist who did not find the Tibetan version to be her paricular brand. Because of her distance from this version of Buddhism, her accounts of events that she saw or experienced personally are particularly interesting.

Research
Man for Himself
Published in Unknown Binding by ()
Author: Erich Fromm
List price:
Used price: $2.24

Average review score:

The hobo Philosopher
Helpful Votes: 1 out of 1 total.
Review Date: 2007-10-02
As a young idealistic college student protesting on behalf of humankind I was arrested on one occasion. And when they took all my "valuables" from me, I happened to have a copy of this book in my pocket. The police officer said, "Yeah, Every Man for Himself, that is just what we need more of in this country." And I said, this is not a selfish book about every man acting out of personal greed and selfishness, this is a book about how Mankind could serve its own interest in trying to do good for one another. And he said "Yeah, yeah, yeah - put this butt-head in cell # 4.
So as you can imagine this book has a significant personal memory for me. I will bet if I read it over today there is not that much that I would disagree with. I am now 65.

A fine example of optimism
Helpful Votes: 12 out of 16 total.
Review Date: 2003-07-12
In this book the author gives an overview of his thinking on humanistic ethics, which is interesting from a speculative/philosophical viewpoint, but falls somewhat short if viewed from a scientific perspective. The book has an optimistic tone, as do many others by the author, and this makes the reading more palatable. If the ideas in it could be fleshed out with real scientific analysis, with supporting data, it would be a significant advance in the study of human psychology.

The author explains his optimism, interestingly, by reference to his experience with patients in his psychoanalytic practice. He speaks of encountering the strength of the strivings for happiness and health exhibited by his patients, which he believes is the natural embodiment of humans. "There is less reason", he says, "to be puzzled by the fact that there are so many neurotic people than by the phenomenon that most people are relatively healthy in spite of the many adverse influences they are exposed to". The statistics supporting this are overwhelming, and without a doubt are on the side of optimism.

The book is not a "pop-psychology", "self-help" book though, but instead a theoretical attempt to shed light on the problem of ethics and psychology. The author's goal is to get the reader to ask questions, and not to expect to find advice on how to obtain "happiness". The author's main goal is to find a validation for humanistic ethics that does not collapse into moral relativism but is based upon human nature and human's inherent qualities. The character structure of the mature and "integrated personality" is the origin of virtue, and vice originates from the ignoring of the self and "self-mutilation". To have confidence in values, the author argues, one must know oneself and be aware of one's capacity for doing good and being a productive human being.

The author carefully distinguishes between humanistic and authoritarian ethics, with the ethical norms of the former originating from humans themselves, while the latter some other entity. It is important for him to clarify the definition of "authority", one being "rational" authority, whose source is "competence", and "irrational" authority, whose source is always power over people. Rational authority he says, is based on the equality of the authority and the subject, with both of them differing only in the skill level in their respective fields and always having mutual respect for each other. Irrational authority on the other hand is based inherently on inequality, and denies the human capacity to know what is good or bad.

In humanistic ethics, as the author sees it, is formally based on the principle that only humans can determine the criteria for good and evil, and completely rejects any transcendent source of values. What is "good" is what is good for humans, and the "bad" is what acts to their detriment. Humanistic ethics, far from suppressing individuality and self-realization, encourages it, and there is no room in it for ethical doctrines that do not take into account the needs and nature of human beings. It is a life-affirming ethical philosophy, one that taps the human capacity for genius, and encourages responsibility for one's own existence. The crippling of human powers is the ultimate vice.

The problem then for humanistic ethics is to find out exactly what humans do in fact need in order to develop a healthy psychology. Throughout the book, the author attempts to characterize what such a psychology would be. In many instances throughout the book he makes some unexpected commentary, if judged by the overall theme of optimism in the book. For example, he views the human capacity for reason as both a "blessing" and a "curse". Viewing reason as a distinctly human capacity, not shared by other organisms (and this is troubling from the standpoint of current evidence to the contrary from biology), the author puts humans into a state of "constant and unavoidable disequilibrium". No matter what the level of accomplishment, humans will always be discontented and perplexed, and consequently driven to find new solutions, resulting in an endless restless cycle of achievement and discontent. But many humans do not fit into his sweeping generalizations here, but instead are very contented with their lives on this planet, and find the challenge of life fascinating, and who mourn only the prospect of it ending.

Because of his professional status as a psychoanalyst, it is not surprising perhaps to see a somewhat elaborate classification of what constitutes a healthy versus a non-healthy personality. There are "receptive", "exploitative", "hoarding", and "marketing" characters, which are non-productive and signs of personality "disorder" in his view. He gives detailed descriptions of these different types, but unfortunately does not quote case studies or any studies in the literature to support his views. Do individuals who have these personalities find it difficult to live and adjust in soceity? The author would probably argue that such an "adjustment" could be done, but that by itself does not mean that the individual at hand is not following a healthy course of action. The author seems to be getting quite dogmatic in his classifications here, and leaves the reader with a somewhat narrow view of what constitutes a truly healthy personality.

With more scientific research and justification put into his ideas, the author could have given the reader a more accurate view of what constitutes a healthy, integrated personality. The book is a good start though, philosophically speaking. Sometimes philosophy can encourage further scientific research, and sometimes it can clarify the issues involved in such research, but it can never take the place of science. The author's optimistic view of human nature is, to repeat, totally justified from a statistical point of view. And his view is somewhat rare, surprisingly, if one examines the statistics: the vast majority of humans are healthy, productive, and proud of their inner capacity for genius, and are without doubt fine examples of the humanistic ethic.

Excellent
Helpful Votes: 13 out of 15 total.
Review Date: 2003-01-06
"There is no meaning to life except the meaning man gives his life by the unfolding of his powers." This sentence may be one of the most important themes in this wonderful book.

Away from inhuman and legalistic ethical standards...
Helpful Votes: 4 out of 15 total.
Review Date: 2000-06-03
....and toward a celebration of human-centered values: Fromm makes his case for it in psychological terms not to be missed. (He'd have liked Herbert's distinction between law and justice.) And yet, and yet...while this book is splendid, I can't buy making man the measure of all things; somehow there ought to be a recognition that some situations may harm and even kill the self (as in "self-actualization") that nevertheless feed the soul. Anyhow, well worth the read.

inspiring
Helpful Votes: 6 out of 6 total.
Review Date: 2006-07-30
Can there be an ethical system that does not rely on moral absolutes on the one hand or moral relativism on the other? Is there any other way? This book says yes and -- amazingly, brilliantly -- lays it out in a way that makes perfect sense. The only value we can know, the only value we need, and the only value that can have any real claim on us is OUR value, human value, and that is neither absolute nor relativistic. If this sounds absurd or offensive to you, skip this book. If you see the brilliance in it, you're in for a treat. I've read this book several times and can't get enough. Fromm is an underappreciated genius.

Research
The Most Glorious Crown: The Story Of America's Triple Crown Thoroughbreds From Sir Barton To Affirmed
Published in Hardcover by Triumph Books (IL) (2005-03-30)
Author: Marvin Drager
List price:
New price: $18.78
Used price: $17.77
Collectible price: $80.20

Average review score:

The Most Glorious Crown:
Helpful Votes: 0 out of 0 total.
Review Date: 2008-09-22
The service was superb for the above book. It was sent surface mail and I was informed it would be delivered around 15th. October, 2008. It arrived 5th. September - Terrific!! Well packaged and even though I have not completely read it yet, I am very satisfied with its content.

A wonderful true story
Helpful Votes: 0 out of 1 total.
Review Date: 2007-11-28
I saw the three races, I'm glad I found the book, us horse people has to stick together.

Nice
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-11
The DVD was great, the book goes into more detail, but overall a great package.

excellent Amazon.com servce
Helpful Votes: 0 out of 3 total.
Review Date: 2007-06-11
We continue to be completely satisfied with the excellent service we receive through Amazon.com and its affiliates. Everything is sent quickly (usually ahead of the estimated delivery date), cleanly, in excellent condition, and exactly as advertised. Thank all those involved with this process.

thanks
Helpful Votes: 0 out of 1 total.
Review Date: 2007-01-30
fast service. wonderful to work with. wish we had one more to add to the crown.

Research
Nonfiction Matters: Reading, Writing, and Research in Grades 3-8
Published in Paperback by Stenhouse Publishers (1998-06)
Author: Stephanie Harvey
List price: $22.50
New price: $8.00
Used price: $7.54
Collectible price: $24.95

Average review score:

A Transformative Book
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-08
This book transformed the way we teach reasearch at our school. Our students can't wait to dig deeply into subjects and share what they've learned with others. We've truly become a community of learners and the tools and encouragement in this book helped to make that happen. I re-read it every year.

A ReflectiveTeacher's Guide
Helpful Votes: 10 out of 10 total.
Review Date: 2002-04-08
Nonfiction Matters by Stephanie Harvey is a great book that not only gives teachers great ideas on how to teach nonfiction writing, but also on how to learn along with the students by inquiring about real things in life anyone of them might have an interest in.
I recommend this book to any teacher who is willing to take the challenge and transform her / his classroom into what every classroom in the world should be. Teachers will find new incentives to motivate their students along with simple economic ideas that will get their students writing passionate, interesting nonfiction papers everyone will want to read.

Outstanding
Helpful Votes: 14 out of 14 total.
Review Date: 2005-02-03
Every middle-grade teacher should own this book! It is such a relief to find a book by an author who clearly knows how to engage students in authentic, "real world" material. Not only is this book enjoyable to read, but it actually shows you how to jump in and make nonfiction reading work for your students--or your children--wherever they may be on the ability spectrum.

I think it can be difficult to teach things which we intuitively do well, and many teachers are good readers. This book is marvelous, because it refuses to advocate a painful, repetitive break-down of dull practice skills. Instead, it shows teachers and parents how to explicitly address skills within a meaningful context. That is so critical! For example, the book talks about readers making connections, and recognizing types of connections, including text-to-self, text-to-text, and text-to-world. Making connections is not a new idea for reading teachers, but these categories are great for making non-fiction accessible.

The ideas and strategies in the book are motivating and inspiring, if overwhelming. The author's journey is really that of a continuing learner, and it was so valuable to me to read about her overflowing ideas and philosophies and strategies, as well as the way she handled roadblocks with colleagues and students.

I love that this author has the courage to present teaching as a "messy" art and science. It doesn't pretend there is one right answer or one right method or one right kind of student or teacher. It recognizes the complexity of so many variables coming together--ability, interest, personality--and acknowledges and addresses these variables, instead of pretending they don't exist.

This is a book for thinking, reflective teachers, and it's good.

An essential resource for teaching nonfiction
Helpful Votes: 2 out of 2 total.
Review Date: 2007-01-13
I just had this book assigned to me for my upcoming course in Materials for Teaching Reading. The semester hasn't even started yet, and I have devoured this book. Stephanie Harvey has done an incredible job of breaking down the process of reading, writing, and researching nonfiction in such a way that I really feel prepared to go out and start teaching it. Not only am I prepared, I am EXCITED! I can't wait to implement what I have learned in my future classes, as well as in my own life journey of continued learning and research. Not only is there great information, the book is written in a very readable, interesting manner, a good example of good nonfiction writing.

*How* to write papers
Helpful Votes: 32 out of 34 total.
Review Date: 2001-06-02
When I was in school, we were told to write papers, but were never really taught *how* to develop one. We were told *what* to do -- make an outline, write the paper, and revise it -- but that didn't help me figure out *how* to do any of these things.

Now my daughter is in third grade and I'm trying to help her learn how to write. Our first use of the book helped us capture and explore what she learned on a museum trip. I was really impressed with the resulting report. It was focused, full of real content, and had a delightful narrative style. We even used wondering questions to help us focus further inquiry.

This book is a must-have for anyone interested in life-long learning.

Research
Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty
Published in Hardcover by Portfolio Hardcover (2004-12-29)
Author: Rick Barrera
List price: $25.95
New price: $1.94
Used price: $0.01
Collectible price: $25.95

Average review score:

Timeless
Helpful Votes: 0 out of 0 total.
Review Date: 2008-02-01
I first read Rick's book about a year ago. Since then, I have referred to it on several occasions. The information he offers is applicable now and will be just as valuable as the years progress. I highly recommend this book to those who want to see their companies grow based on the customers' needs, wants, and desires.

Overpromise and Overdeliver: The Secrets of Unshakable Customer Loyalty
Helpful Votes: 0 out of 0 total.
Review Date: 2007-07-18
"Over Promise and Over Deliver" This phrase sounds like a line used by a used car dealer. Don't all businesses try to give big promises just to get your money? How often do they actually live up to these promises? Not very often. So to exceed expectations seems a little unrealistic.

Over Promise and Over Deliver says that this need not be the case. Lots of companies like Google, TiVo, American Girl, and Washington Mutual not only deliver on their big promises but take customer service one step further. Their secrets are actually rather simple, find out what the customer needs and wants then take action.

Nearly all of the examples for companies using TouchPoint guidelines given in this book are large multimillion dollar businesses. Nonetheless, it is really easy to see how the system could be used in a smaller more moderate organization. In fact, I believe that TouchPoint probably works better in smaller situations where the employer and employees are all in daily contact with customers, allowing for more opportunities to understand what the consumer actually needs and wants.

Insightful!
Helpful Votes: 2 out of 2 total.
Review Date: 2005-08-31
Author Rick Barrera presents a credible, reasonably creative perspective on how your business can distinguish itself in a market that is saturated with advertising. The fastest-growing firms, he says, have learned to generate massive consumer buzz by making bountiful promises about their products and then overdelivering on those promises. Do that, he says, and you'll generate a wealth of free promotion as consumers talk with their friends and refer them to you. Barrera's "TouchPoint" system is a useful way to articulate standard business fundamentals that, properly executed, add up to strong customer satisfaction. Although Barrera uses some very good case studies, a few of them are probably a stretch. For instance, the average manager may not learn many lessons from the Blue Man entertainment group. Overall, however, we find that this book and its accompanying CD-ROM are useful references for executives and managers who are responsible for branding and strategic product positioning.

New Twist to Catapult You Forward
Helpful Votes: 6 out of 6 total.
Review Date: 2005-05-10
"Under promise and over deliver." That phrase has been around long enough to become a cliché. Cliché concepts get old, unless someone comes along with a radical change and turns the cliché inside out. Enter Rick Barrera, a well-known marketing guru. People like this stretch our thinking, pushing us out of the envelope and tromping on the box in the meantime. If you listen to their messages, you will have difficulty staying "inside the box."

Barrera does not disappoint. Emphasizing "touch points," the intimate contact with the customer that can win-or lose-the day, he demonstrates how companies can go beyond the ordinary and fulfill the expectations they create in the mind of the consumer.

This book is organized into two sections: Overpromise and Underdeliver. The first section engages the reader in a discussion of brand promises, how they drive company growth, and ways that well-framed brand promises differentiate companies in the marketplace. Barrera's educational writing is well-seasoned with recent real-world examples.

In the opening pages of his book, Barrera introduces the concept of touch points-those special, meaningful moments where the customer comes in contact with the company. Three types of TouchPoints (Barrera's spelling) are presented. "Product TouchPoints occur where customers interact with the product or service a company is selling." "Human TouchPoints occur when the customer directly interacts with an organization's people." "System TouchPoints include all other points of contact between a company and its customers." The author explains each type of interaction and his views about their importance. "All three TouchPoints are vital to an organization's success, though to differing degrees. All three require a substantial and continuing investment of funds and managerial energy if they are to do their job properly..." The TouchPoint concept reminded me of Jan Carlson's work with Scandanavian Airlines years ago. Good lessons bear repeating.

The second section concentrates on meeting and exceeding customer expectations with each of the categories of TouchPoints. Two case studies, Washington Mutual Insurance Company and Lexus, illustrate the concepts before a concluding chapter and close into the index at the back of the book.

The book is filled with advice, examples, and inspiration that will be valuable to anyone in marketing today. Beyond this highly appropriate reader group, I would recommend that corporate executives pay careful attention to the book's messages. The concepts will be valuable to recruiters-corporate, college, and military-as well as to educators in all environments. The lessons conveyed in "Over Promise and Over Deliver" will be valuable to many people for many years. This is a book for our times.

Sage advice
Helpful Votes: 8 out of 10 total.
Review Date: 2005-02-12
I agree with Barrera that customer service will drive many if not most American businesses from now on. The era of cost-cutting that we went through in the 90s is gone, where profitability was driven by becoming lean and mean. This is actually most of what drove the great bull market of the 90s, at least in the non-tech companies, and it even had an effect there too. After the last bear market, the worst since 1929, U.S. companies are about as lean and mean as they're ever going to get. One of the few ways they can increase market share and profitability is to improve customer service. This book looks at a number of outstanding success stories and analyzes how they were able to beat out the competition to establish their own preferred brands. There is a lot of good advice here for both big and small businesses. Increasing and improving customer service is also one way American businesses can stop the exodus of customer service type jobs to countries like India. Also, as a small businessman who started up or worked in several customer service oriented businesses over his career, I can tell you that if someone likes you, they'll tell 5 people, but if they don't like you, they'll tell more like 15-20 people. You can't afford to have that sort of negative word of mouth advertising if you're going to be a success. Barrera's book has some sage advice on how to avoid the pitfalls and how to do things right when it comes to customer service.

Research
Pow-Wows: Long Lost Friend, a Collection of Mysteries and Invaluable Arts and Remedies
Published in Paperback by Health Research (1971-12)
Author: John George Hohman
List price: $14.85
New price: $13.90
Used price: $27.00

Average review score:

Long Lost Friend regained
Helpful Votes: 1 out of 2 total.
Review Date: 2007-10-30
I had a copy of this book many years ago, one of the original edition I believe. I am not really a believer in the superhatural aspects, but if nothing else it is an invaluable look into the beliefs of people in the past.

Greatest book ever
Helpful Votes: 1 out of 2 total.
Review Date: 2006-10-25
I was given this book by my great grandmother. She said it was the reprint of the book my great-great-great grandmother had used. My 3*great grandmother had been a wonderful christian healer and swore by this book. I do not used it, but love everything I have read in it.

More than pleased
Helpful Votes: 2 out of 4 total.
Review Date: 2004-11-10
I bought this book with having any prior knowledge of its contents except whay i saw on an old 80's film. I can say how plweased i am. If you are looking for a time tested tride and true book on folk healing then this is certainly the one your looking for. I would deffintly reccomend this one to anyone. Peace,prayers, and good luck.

An Instruction Book on spiritual Healing Spells
Helpful Votes: 3 out of 3 total.
Review Date: 2007-05-12
I had previously read parts of this book at the local library and knew I had to add it to my collection. The book is amazing, it contains healing spells, and can also be used as an amulet. Some of the language is a little dated so you'll have to do some homework to find out the modern equivalent to the words and conditions named in the book. I highly recommend anyone interested in spiritual healing purchase this book.

This is from the writing of Manly Wade Wellman
Helpful Votes: 4 out of 6 total.
Review Date: 2005-12-04
If you haven't read Manly Wade Wellman, then you have missed a wonderful opportunity. It's good writing, and the best of his writing is about Silver John, who wanders the Applachian mountains finding song, and dealing with supernatural evil, often with the help of this book. No, it's not a grimoire, but it does have some wonderful folk wisdom that will make the major drug companies hate you, since you won't be buying their drugs if you use these natural remedies. A wonderful book, and even today, well worth reading.

Research
Psychological Investigations
Published in Kindle Edition by Taylor & Francis (2007-03-16)
Author: RAFAEL MENDEZ
List price: $31.95
New price: $25.56

Average review score:

A Great Book for Oncology Social Workers!
Helpful Votes: 1 out of 2 total.
Review Date: 2003-09-18
As an oncology social worker, the social therapeutic approach developed by Dr. Fred Newman, informs my conversations with hundreds of people each month, as I help patients and families with cancer to live life fully, in the face of their fear and pain.
A riveting and radical challenge to the basic assumptions of Western philosophy and psychology, Psychological Investigations is a series of supervisory conversations, set in a clear conceptual framework that therapists-in-training and experienced clinicians have with Fred Newman.

Newman, a methodologist, psychotherapist and teacher extraordinaire, does not focus on individual problems and pathology. He provides no answers. Rather he invites those who study with him, as well as his readers, to engage in an unscientific, performatory investigation of human life. Dive in, he encourages, to a learning challenge that turns everything upside down - how we think about emotionality and truth, what a group is, how the activity of giving helps cancer patients, what it means to make demands on clients without being coercive, and much more. Get to know Fred Newman - his thinking, his values, his sensibilities, his capacity for intimacy in the service of human development. Psychological Investigations is a dialogic approach to the teaching of this radical social/cultural methodology that I think has the potential to take us out of the fly bottle of emotional pain and social crisis that pervades life in the 21st century. If you let yourself be touched, Psychological Investigations can impact profoundly on your therapeutic practice and your life. It is a must read for clinicians and healthcare professionals, students of philosophy, and anyone in despair about the social and moral crises of our times.

Advance your practice and understanding of groups
Helpful Votes: 1 out of 2 total.
Review Date: 2003-09-07
As a thirty year veteran social group worker specializing in positive youth development, I radically transformed my clinical practice, through training in the social therapy approach to human development and community.

Social group work, with its practice of forming homogeneous groups around a common presenting problem, its focus on stages of group development and group tasks was very helpful to me early in my career but of limited use in supporting inner city youth to develop in the context of a school-based mental health program.

Fred Newman looks at the world through a different lens. He does not see individuals, rather he sees groups. While he does not deny the existence of the individual, he sees the group as the fundamental unit of human development. This way of seeing has profound implications for practice. The group, not the individual, is the unit that learns and develops.

This passionate belief in a new way of thinking about what a group is has informed my practice as the director of an inner city high school mental health program, "Let's Talk About It."
Young people with a range of emotional and social problems are invited to become partners in creating their own mental health program. With a ten year track record of success, young people are becomming choicemakers as they graduate or tansfer to a new school to go on and take responsibility for their lives.

A must for anyone interested in change
Helpful Votes: 1 out of 2 total.
Review Date: 2003-09-03
"Psychological Investigations" is an adventure through uncharted psychological terrain. A sure-footed guide, Newman is far more interested in helping you make the most of the journey than he is getting you where you think you need to go. Whether pursuing issues of creativity, individuality, truth, knowledge, identity, group, crisis, health or alienation, his ability to play around with language and his passion for helping people to grow (even as he recognizes how difficult that is!) is lovingly captured in these conversations. A must read for anyone interested in change.

A Book for Anyone Who Wants to Transform Their Life!
Helpful Votes: 1 out of 2 total.
Review Date: 2003-08-31
Psychological Investigations is a book not to be missed! Don't be fooled by the subtitle "Clinician's Guide to Social Therapy" this is a book for anyone who wants to transform their life!

Psychological Investigations gave me a bird's eye view of a therapeutic approach called "social therapy." As a long-time therapy patient of various disciplines, I was curious to know what makes it different from other approaches. It satisfied my curiosity by sharing actual conversations between the founder of social therapy Fred Newman, and therapists.

Based on the premise that "building the group" is the cure, social therapy is a methodology that goes against the individualistic pull of the world. But how does it work?
In the chapter called "Mundane Creativity" Newman talks about individuals in a therapy group coming together each week from all across the city...." people are exceedingly individuated; everyone has had a different week, and yet we come together as a group. The interesting and fascinating question is, what can we create together in order to make this therapy session a valuable event? What can we build?" That's the question, and from what I can tell, the answer is the cure!

--Melissa J. Meyer

A fresh new look at creating transformative groups
Helpful Votes: 2 out of 3 total.
Review Date: 2003-09-04
Much of the current writings in psychology and organizational development revolve around `positive psychology' and `emotional intelligence'. In this book, Fred Newman - the founder of social therapy - offers what I consider to be a more evolved, challenging and vital understanding of human/group activity. As a physician, group therapist and healthcare consultant, I firmly believe that this approach offers leaders, managers, practitioners and consultants in healthcare, education, business and politics an inspiring new approach to developing themselves and the people with whom they work.

Edited by Dr. Newman's colleagues, Lois Holzman and Rafael Mendez, "Psychological Investigations" is a book of dialogues between Fred Newman and his students (mostly therapists-in-training). Newman's postmodern words and vision are transformative. In keeping with this non-descriptive, non-objectifying, and non-assuming methodology for human growth and development, these dialogues are not talk about some thing as much as they are the thing itself - a performance of social therapy. One gets the sense in reading this book that Dr. Newman and his colleagues are creating social therapy right before our eyes. This, to my understanding, is the essence of this performatory methodology, which is not based on 'knowing' or an accumulation of knowledge but on creative, dialectic, group activity - building a group through the questioning and dialogic challenging of assumptions.

A Stanford-trained philosopher, Newman draws heavily from the philosophic works of Karl Marx and Ludwig Wittgenstein and from the early 20th century developmental psychologist Lev Vgotsky. Newman's understandings resonate with the postmodern writings of Ken Gergen, Harlene Anderson and Richard Rorty.

Those unfamiliar with Dr. Newman's previous books may wonder what a philosopher could teach us about `real' life - about human behavior, growth and development. In Part I, editors Lois Holzman and Raphael Mendez answer this question by providing the reader with the social, political, and intellectual history of Newman's development as the founder and leader of the social therapy movement.

In particular, I find Lois Holzman's writings to represent the most cutting edge, uncompromising and intellectually rigorous thinking in the developmental psychology literature. In my opinion, Dr. Holzman is years ahead of her modernistic, behaviorally-oriented colleagues. I would highly recommend her articles and co-authored texts with Fred Newman to anyone who has a serious interest in human behavior in any context - be it organizational, family, education, therapy, corporate business, or politics - and to anyone who has a serious interest in their own growth and development.

Research
Psychology of the Future: Lessons from Modern Consciousness Research (S U N Y Series in Transpersonal and Humanistic Psychology)
Published in Hardcover by State University of New York Press (2000-07)
Author: Stanislav Grof
List price: $60.50
New price: $99.13
Used price: $79.26

Average review score:

An easy introduction to Grof
Helpful Votes: 10 out of 12 total.
Review Date: 2003-09-19
This was my introduction to stanislav's ideas. This book is almost a chapter by chapter introduction to all of Grof's different areas of research and writing. The written experiences of holotropic states are entertaining and informative. This book adds a needed understanding to psychology by examining consciousness around the time of birth. The author is obviously well versed on many topics, and presents sound logic and arguments throughout. Holotropic breathwork might be very useful for anyone suffering from their personality (especially to those that are fear based). This book is a relative easy introduction to Grof's ideas, and a welcomed step to combining science with unbiased spirituality.

Consciousness research on the cutting edge
Helpful Votes: 17 out of 19 total.
Review Date: 2003-09-12


I first encountered Stanislav Grof in the late 'seventies at a seminar held in Pacific Grove, California. He was a featured speaker, and to say that I was impressed would be an understatement.

In this book, he discusses transpersonal psychology, involving a shift in awareness. Our psychologists and psychiatrists need to engage themselves in this transformational system and get outside the accepted paradigm of the current model of reality that scientists work within today, accepting certain basic assumptions, and move on to the equivalent of the quantum theory of consciousness.

He points out in another of his books, Beyond the Brain, that the Newtonian/Cartesian paradigm (a system of thought based on the work of Isaac Newton and Rene Descartes) is still accepted and the orthodox foundation of precepts in use in psychiatry, psychology, anthropology and medicine. He points out that physics has moved on to a new paradigm: relativity and quantum theory and beyond, while the previously named sciences have languished, and opines that it is time for psychiatrists and psychologists to re-examine their fundamental belief structure as well.

Grof said, at the seminar, that he was originally--in Czechoslovakia where he originated--a dyed-in-the-wool Freudian, until he began to perceive difficulties with that approach. He grew from there. He was one of the original medical investigators to use d-lysergic acid diethylamide in serious psychiatric research, from which he derived some astonishing results.

Grof was formerly Chief of Psychiatric Research at the Maryland Psychiatric Research Center and Assistant Professor of Psychiatry at Johns Hopkins University School of Medicine. He is no lightweight airhead, but rather is a highly qualified, credentialed and credible researcher. This and his other books are well worth your time, if you have the necessary vocabulary and the scientific background to benefit from them.

Grof makes a bold argument that understanding of the perinatal and transpersonal levels changes much of how we view both mental illness and mental health. His research in transpersonal experience evokes serious questions into such areas as reincarnation and the spritual side of the human being.

Joseph (Joe) Pierre,

author of The Road to Damascus: Our Journey Through Eternity
and other books

Consciousness explorer
Helpful Votes: 17 out of 18 total.
Review Date: 2002-09-15
a wise, hopeful, enlightened work from a truly qualified scientific humanist who has helped many for so many years. When reading Stan Grof, one's mind is treated to elegant research, philosophic musings, and poetic, smoothly flowing language that proves entertaining in its own right.

Grof builds a carefully laid out tapestry of thought unlike any other writer. Boldly going into dimensions that the orthodoxy fears, Grof consistently shows us that the best findings are often the result of adventurous undertakings.

One must truly venture into uncharted territories in order to discover hidden, powerful forces in the world.

All of Grof's work makes for a rich intellectual and spiritual treasure that will be edifying humankind indefinitely.

an archaic revival
Helpful Votes: 3 out of 4 total.
Review Date: 2002-08-25
As our planet is threatened by wars, terrorism-violence environmental degredation, the only antidote is turning back to the roots individully or in groups and bringing back the archaic revival, bringing back the message of the ancient traditions. Stanislav Grof does this elegantly with the eyes of a scientist. This book will require the mainstream Psychiatrists to re-construct their worldview. It is a detailed exploration and a new explanation of the nature of human consciousness and the nature of reality

Excellent!
Helpful Votes: 5 out of 8 total.
Review Date: 2005-05-25
In my opinion, Stanislav Grof is the best, or at least one of the best, in his field of study. I have read most of his books and participated in a Holotropic Breathwork seminar weekend in Vermont. I highly recommend any educated person to familiarize him/herself with Grof's work (all of his books very informative and really make one think) and try a Holotropic Breathwork session.


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