Industry Books
Related Subjects: Supporters Public Relations Promotion Lobbying Product Smuggling
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a must readReview Date: 2008-06-18
Insider Secrets...a "behind the scene" must read!Review Date: 2008-01-16
Light,Camera,ActionReview Date: 2008-01-15
BUY IT BUY IT *A MUST READ*Review Date: 2008-01-15
I highly recommend this to anyone who has a list of unanswered questions and no clue where to begin. This book really has every aspect of getting yourself out there covered. Very impressive.
Very informationalReview Date: 2008-01-14


It deliversReview Date: 2003-06-10
The best guide for any research!!on location.Review Date: 1999-04-23
Informative, Insightful, and InstructionReview Date: 2000-03-26
The BEST book ever for retail business locationReview Date: 2001-12-02
If you only need one book for store location. Then this is it.
Location: the real thing.Review Date: 1997-10-03

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lord of the rings: fellowship of the ringReview Date: 2003-12-15
I chose to read this book because I heard it was very popular. Also, I heard that the book was a fantasy book tied in with magic, battles, and a great quest. I liked reading it and I knew what was happening because I read the book The Hobbit. Then I decided to read the prologue. I also liked to read the book because it was full of adventure and danger.
My favorite part was when Gandalf faced off the monster in the shadow of the mines of Moria. It started when the Fellowship began to make their way to Isengard. Gandalf decided to lead the group into a climb through the mountains. They noticed a large group of crows flying their way. Figuring that it was some of Sauron's spies, they tried to go through the ice caps of other mountains. Then Saruman the wizard tried to stop them. So they had no choice but to go through the mines of Moria where a monster lives. This is a fire-demon monster that lives. Gandalf tried to fight the monster but Gandalf and the monster fell and the Fellowship thought Gandalf died.
Read Me!Review Date: 2003-05-29
The Fellowship of the Ring
By J.R.R. Tolkien
The Lord of the Rings The Fellowship of the Ring is an action packed magical thriller. It keeps you on edge with every flip of the page.
The book begins with the old Bilbo Baggins planning for his one hundredth and eleventh birthday. Half the Shire's been invited! It looks as though it'll be a night to remember. When Bilbo vanishes during his birthday speech, he leaves the crowd in awe. Seeing as how he is now leaving, for another adventure, and shan't be returning, he leaves his precious Bag End and all his possessions behind. His heir and second cousin one-removed, Frodo Baggins now has to carry the responsibility of taking the One Ring to Mordor to be destroyed.
To get to Mordor, Frodo must leave his beloved Shire and travel through Old forests, empty plains, and rocky mountains. He soon reaches Rivendale, with the help of a strange Rider, Aragorn, and an elf named Arwin. From there, Frodo and his three faithful companions, Merry, Pippin, and Sam become part of the Fellowship of the Ring.
To find out more, read the book!
I found this book to be delightful at all hours of the day for all ages! I highly recommend it if you're looking for a great adventure with out even leaving your couch!
The Lord of the Rings:The Fellowship of the Ring JRR TolkienReview Date: 2002-10-07
Tolkien has made me think a lot more about my characteristics and whether or not I would be able to bear the ring. Would I be able to withstandthe temptation of putting on the ring? Or using it's power for my own good? It's an outstanding concept. This book leaves you in anticipation for the next. The suspense of what is going to happen next is nerve-racking.
Overall, I just enjoyed the material, and I feel that Tolkein is a very experienced writer. He knows how to captivate readers, and enthral their minds into the book.
A must have if you ...Review Date: 2002-12-23
A must have for less than serious gamers!Review Date: 2004-01-11
Once I bought the guide, it took me about a week to finish the game. Since then, I've decided to play it again, without referring to the guide, to see if I can make it all the way through by memory.
The book is very comprehensive, and avoids using terms that the casual gamer wouldn't understand-it doesn't talk over your head, and it's very straight forward and easy to understand. The screen shots are helpful, so that you can see what sections of the game they're referring to.
As a little added perk, this book, while showing you all of the ins and outs, still leaves a couple of tiny goodies out-not essential ones, just a couple little perks, so it still pays to explore as much as possible to see if you can find them. To me, that added to the fun, and I didn't feel like the book was doing *all* of the work for me. For instance, the book doesn't mention that, if you can find Gollum, you can get a little treat from him!
I highly recommend this game guide; in fact, I'm off to the bookstore today to pick up Prima's game guide to another LOTR game!

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American ArchitectureReview Date: 2005-12-05
Every university with an architectural design degree program should include this text in its curriculum and/or reference library.
Informative & InterestingReview Date: 2002-03-07
I found it to be not only informative but also quite interesting reading. Mr. Fetters' extensive research allowed him to include many tidbits of information that made the story of the Lustron Company come to life. It is a somewhat bittersweet story; Mr. Fetters gives just due to a product that was years ahead of its time.
Interesting and well-researched bookReview Date: 2006-01-16
The only drawback is that the text is a little dry and a bit too technical in places. A small complaint, I know, but that aside, it's a good book and remains the definitive book on Lustron Homes.
Rose Thornton
author, The Houses That Sears Built
THE definitive book on Lustron homes!Review Date: 2004-10-02
My copy of this book sees constant use as a valuable reference work, and the wealth of information collected in one place has provided a great resource for the ongoing nationwide effort to publicize & preserve Lustrons throughout the eastern U.S. (Many Lustrons have been listed on the National Register of Historic Places, but many more are demolished each year due to real estate pressures; fortunately, there is a growing community of concerned Lustron owners and a formal Lustron Home Preservation Society is taking shape.)
Every Lustron owner or enthusiast should have a copy of this important book. It will also appeal to architectural historians, recent-past preservationists, and those interested or involved in the current pre-fab housing trend.
Great BookReview Date: 2003-01-30


Herramienta de diagnósticoReview Date: 2000-08-14
A must to have for machinery malfunction diagnosisReview Date: 1999-05-30
Machinery Malfunction DiagnosisReview Date: 2000-01-25
Muy intereante y amenoReview Date: 2000-08-16
Actualmente en America Latina existe un literal divorcio entre las universidades y la empresas, este libro constituye una herramienta vital para cerrar esa brecha, sirve tanto al profesional como al estudiante, suministra la teoria suficiente para manejar y entender como manejar las situaciones que en el día a día se presentan en los equipos y maquinarias.
Es uno de los pocos libros que debe incluirse en el maletin de herramientas de uso diario, es ideal para utilizarse en charlas técnicas y en grupos de análisis y discusión operacionales, ya que sus planteamientos son claros y precisos y estan al alcance del lector, sin llegar a un excesivo manejo teórico.
Excellant !!!!!!Review Date: 1999-04-21

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THE MERCEDES OF DOLLSReview Date: 2001-08-17
Her story is well documented and lavishly illustrated in this keepsake volume. Included are numerous full-color photos of the famous Alexander dolls.
Early on Madame Alexander adored her step-father, Maurice,emulating his love of doll making and doll repairing. He is responsible for this country's first doll hospital located on the Lower East side of New York City. The family lived above this business.
With the outbreak of World War I and America's ban on German goods, including the dolls which were the family's best sales items, it seemed their business was doomed. But Beatrice and her sisters would not accept this. They put their heads together to try to determine how to make dolls without porcelain or kilns. The answer was, of course, cloth toys. Their first success was a Red Cross Nurse doll. Beatrice was the creative member of this team, coming up with ideas and issuing instructions on making her concepts a reality.
Building upon their success the Alexander Doll company moved to a large space in the late 1920s. It was not long before their efforts were rewarded with an order from FAO Schwarz.
The Alexander Alice In Wonderland doll debuted in 1930. Today, in an updated incarnation, Alice is still one of their most popular items. There were soon Scarlet O'Hara dolls, bride dolls, Queen Elizabeth II dolls, Eloise dolls, and more.
Today, the original issues of many dolls are prized items in collections throughout the world.
"Alex" is among the latest creations - she's a very modern miss in an extravagant gold gown or capris and crop top. Her wardrobe is extensive as is her following. But, to many, a Madame Alexander doll is the Mercedes of toys.
The historical perspective is a real plus.Review Date: 1999-10-18
Wonderful new book a MUSTReview Date: 1999-10-16
It's all so beautiful...Review Date: 1999-09-26
BEAUTIFUL BOOK!Review Date: 2000-02-27

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Very, very informativeReview Date: 2008-06-20
I love RosalindReview Date: 2008-06-13
Example: you pay for initial product, never receive this product, your requests for getting money back never reach anybody and on top of that in a month you suddenly find out that this "guru" is now charging you for phantom membership. Your emails stay never responded, your calls never get any effect, so you have to ask your bank to close access to your account for this thief. Your brains get dried off with this fight against the wind and you are not even close to success in online business.
With Rosalind you are safe, she is open in many ways, and all you need is just to work hard for her instructions to bring you that fortune. I enjoyed her book and will definitely recommend it to everyone who wants to learn about marketing online.
A wonderful little book about how to sell product or services online!Review Date: 2007-10-20
A good little book about how to promote YOUR BUSINESS using your Web site, Internet search engines, and other marketing techniques. I'm a SCORE volunteer who counsels small business owners on how to improve their Web presence and make the Internet work for them in bringing in clients. Much of the material covered in this wonderful little book is exactly what I explain to my clients.
As a SCORE counselor I discuss market research, competition research, Web site research, keyword research, profit research, how to design a winning Web site, how to build a winning Web site, and how to market the winning Web site. This book covers all of these things. If you are looking for advice on how to do these things, then look no further. You have found it when you get a copy of this book.
About three years ago I did a bit of research on affiliate programs on the Net and how to build my own affiliate program and upload it onto the Net. There really wasn't a lot out there to read about the subject at the time. Still isn't. But I was able to figure out back then that affiliate programs were not worth the effort to get involved in or to put together. I learned that if you can do a great job selling through an affiliate program, then you can do just as good selling your own product and make all the profit on the sale instead of a silly commission. This book helps explain how to do a great job selling. So get it for that angle and not the affiliate program angle.
I'm giving this book 4 stars because in my opinion the title is a little misleading. I don't know anyone who is or has made a fortune in affiliate programs. But if the title were changed to something like make a fortune selling your own stuff online and the content was reworked a little, then the star rating would go up. 4 stars!
Great book for learning and implementing affiliate marketingReview Date: 2007-08-20
Most of us know it takes a llloooooonnnnnngggg time to make any money from most affiliate programs, and Gardner doesn't tell you you can get rich overnight. I found her information to be true to what everyone else is saying--build a good website (or websites) with great content, find good paying companies to promote and run your affiliate business like---a business. What a concept! (I find many people throw up a few pages of content and a couple of links and then start waiting for the money. As if. . .)
I like this book because there are actual "how-to's" in here--how to set up tracking tools and spreadsheets, how and when to create content, how to promote your business, how to get your website up, when to expand your business, what to do when an affiliate doesn't pay, how to find affiliates, and much more.
If you are looking for get rich quick scams, look somewhere else. If you are looking for a guide to having your own successful affiliate business, get this book.
simple and essential guideReview Date: 2007-11-10

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A Great Way to Start a Conversation @ Your Company/ClientReview Date: 2001-11-22
I'm taking this one personallyReview Date: 2002-01-12
Bruce provides lots of examples personalization and privacy (and the lack thereof) that make one gasp, think, and question some of the longer term ramifications. He also offers some reasonable solutions and guidelines to help companies prevent a privacy faux pas.
Your next visit to the grocery store, weekend getaway, or web site will never be the same after you read this book!
Enjoy and beware!
Informative without being tiresomeReview Date: 2001-11-22
Making It Personal while I was reading it-
Insightful
Readable
Practical
Creative
Compelling
Important
Entertaining
But then I forgot about taking notes. I guess I'll just
have to add Absorbing to my list.
Bruce does a wonderful job of presenting personalization
and privacy issues in an amazingly accessible way. It's
not pedantic. It's not ominous. It's not dry. Besides
being extremely topical, it's a darned good read.
Writes like a novelist, inspires like a guru.Review Date: 2001-12-15
Consider:
- Data trails are proliferating, and most companies have no plans in place to manage the privacy, legal, ethical, moral, managerial or competitive impacts of this information boom.
- A plan requires anticipating new privacy laws -- and there are ways to do this by examining history and the fundamental constructs of personal protection legislation.
- Acting on information can provide the economic benefits outlined in every 1to1 book or CRM software manual, but success requires self-critique. There are proven models to gauge your firm's ability to succeed with new products and services.
- Personalization means moving beyond technology to carefully migrate to a diverse business system, where complexity is constrained to keep costs to a minimum and modular capabilities change everything from product design to employee behavior.
These ideas are powerful. Along the way, Kasanoff shares stories about data pitfalls and exercises that inspire a team meeting at the nearest coffee shop. Consultants can always explain which way the wind is headed, but for a look at the weather beyond the next quarter, I recommend this book.
How to balance Personalization, Privacy & ProfitReview Date: 2005-03-13
The central DILEMMA of Kasanoff's book is this:
No one can enjoy the benefits of personalization if he is not willing to share the personal information necessary to make those benefits possible. And yet, by sharing that information, the person is risking his privacy in the bargain.
And the issue is much more complicated than most publications suggest: "Just as different customers have different needs from your business, different people have different levels of sensitivity with respect to protecting their own privacy".
Kasanoff refers to a story that we have all already heard, but this time it has a different ending: "We would all like to get back to the old-fashioned service where you return to your local merchant and he remembers that you buy large white eggs and that you like a special kind of fabric. But we wouldn't think so wistfully about this type of relationship if the merchant had run off and shared intimate details of your life with the blacksmith, the saloon owner, and the dressmaker".
Here are the four primary INDIVIDUAL BENEFITS OF PERSONALIZATION:
1. SAVE TIME: Eliminate repetitive tasks; remember transactional details; and recognize habits.
2. SAVE MONEY: Prevent redundant work; eliminate service components unnecessary to the person; identify lower cost solutions that meet all other specifications.
3. BETTER INFORMATION: Provide training; filter out information not relevant to a person; provide more specific information that is increasingly relevant to a person's interests; increase the reliability of information; replace "average" information with information specific to that person's environment.
4. ADDRESS ONGOING NEEDS, CHALLENGES, OR OPPORTUNITIES: Provide one-stop services; allow flexibility in work hours, job responsibilities, and benefits; accommodate unique personal preferences; recognize and reward achievement with special treatment.
Here are 11 WAYS TO MAKE IT PERSONAL, i.e. this is how a firm can deliver the benefits of personalization:
1. COMBINE: Merge information a person already has with that of others, to provide additional insights.
2. COMPARE: Show how prices, quality, or specifications of one option match up to others.
3. CONNECT: In most large firms, data exist in "silos" or departments. Firms can connect this data, providing a more accurate picture of the firm's interactions with that person. The flip side of this is that connecting previous disparate data removes a level of privacy.
4. EXPLAIN: Clarify how, when, or why to use a product or service, or to perform a task, precisely when a person needs such help.
5. FIND: Locate a person, product, or service based on supplied specifications.
6. MONITOR: Track the status of events, news, or actions of others.
7. RECOMMEND: Suggest a course of action based on historical data, the current environment, or predictive models.
8. REMEMBER: Most people are still more frustrated about what firms forget about them than what they remember. Mantra: "Never make a customer tell us the same thing twice".
9. REVEAL: Highlight a pattern or conclusion that was not previously evident.
10. SORT: Change the order or grouping of information, making it easier for people to see patterns.
11. TRIGGER: Prompt an action when certain criteria are met, such as the purchase of an item when its price falls below $150.
Finally, Kasanoff suggests that by making two changes in the ways employees are compensated; any company can simultaneously become more profitable and achieve the right balance between privacy and personalization.
Change #1: COMPENSATE EMPLOYEES TO SATISFY MORE NEEDS OF EXISTING CUSTOMERS.
In Kasanoff's experience - and I agree -, most privacy abuses stem from efforts by firms to use personal information to acquire new customers, not to better serve existing customers.
Change #2: DEVELOP MODULAR CAPABILITIES
To make the first change, companies need to accommodate the differences between individuals. Mass customization or Modular capabilities make it profitable for a firm to support personalized relationships. Customization becomes routine and cost-efficient, and in many cases costs will go down, not up. Much of the savings comes from the elimination of waste and the reduction of inventory levels.
Kasanoff was one of the original partners of the Peppers & Rogers Group that coined the term "one-to-one".
Having May 2004 finalised my Graduate Diploma in E-business with a thesis on Online Personalization, I must say that this book was one of my key sources, especially on the complex issue of balancing Personalization, Privacy and Profit.
If you're really interested in personalization, you may want to read my online review of: "The Power of One: Gaining Business Value from Personalization Technologies" by Nirmal Pal, Arvind Rangaswamy (2003).
A final quote from the foreword by Peppers & Rogers:
"Big brother is almost here. His sister is the telemarketing operator who called you during dinner last night. His nephew runs a sweepstakes and magazine-subscription service just outside of London. The same rapid advances in information technology that are pushing businesses into a new paradigm of competition - the one-to-one marketing paradigm - are simultaneously generating more and more opportunities for the abuse of consumer privacy by mass marketers. Making databases of sensitive, individual consumer information available to marketers interested only in next quarter's sales is like providing chain saws to a tribe of slash-and-burn farmers."
Peter Leerskov,
MSc in International Business (Marketing & Management) and Graduate Diploma in E-business


spectacularReview Date: 1998-08-23
SPECTACULAR!!!!!Review Date: 1998-08-23
spectacularReview Date: 1998-08-23
Superb!!!!!Review Date: 1999-07-17
It's a wonderful book for lovers of the movie-Evita!Review Date: 1999-01-25


When the carbon hits the fan, life happensReview Date: 2004-05-21
This is an excellent book that uses the "parabolic" method of crisis experiences as comparitive guideposts to deal with life's contingencies. As it has been said the first casualty of war is the plan. Paul provides some rather calm and sage advises on how to handle the inevitable often shocking circumstances that present opportunities in life and business. You can't change what happens to complicate one's life, but with the proper actions taken, one can correct the course with an eye to the future.
Lesson Learned -- A Must Read for Senior ManagementReview Date: 2002-03-29
Thankfully, the author doesn't provide a checklist or formula but identifiable lessons by way of entertaining examples. The book is written in a casual narrative form, which makes it a quick (I finished it in 3 hours) and entertaining read. After putting the book down, I was left with a handful of insightful lessons, which I am confident I can apply to my work.
Good MedicineReview Date: 2002-03-26
The author, Paul Auerbach, a practicing physician and successful businessman, draws upon real-life experiences in the E.R. to instruct the reader as to how he or she might approach various management issues. In the introduction, Auerbach states that nothing is more revealing than letting your customers and employees tell you what they think and that if you set up a way to periodically endure unfiltered comments it can become the best stethoscope into the heart of your business. This insightful statement hit home for me, as it is the foundation of my coaching philosophy. I suspect it will ring true for you too.
The author shows us how the field of applied medicine can inform management. For example, just as most physicians possess a knowledge base that can be difficult to translate effectively into lay language for patients, so too do business leaders need to cut through their technical jargon in order to communicate effectively with their employees and customers. Whether in clinical medicine or a consumer electronics company, the leader must make information accessible to his or her followers.
I recommend this book to all organizational leaders - not only to those in the medical profession - without hesitation. For much less than the cost of a visit to your local hospital emergency room, Management Lessons From the E.R. is a valuable addition to your management toolbox.
Betty Till
Executive Coach...
What the doctor orderedReview Date: 2002-03-25
From my 10 plus years senior management experience in building high performance product development organizations and helping business fix their product development problems, "Management Lessons from the E.R. : Prescriptions for Success in your Business" is just what the doctor ordered.
Life and companyReview Date: 2002-03-29
Guy Kawasaki
CEO
Garage Technology Ventures
Related Subjects: Supporters Public Relations Promotion Lobbying Product Smuggling
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