Resources Books

For those of us who live in tourist towns and see how the incredible number of visitors changes them, this is the book! It looks at a large number of places -- from Santa Fe to Maui, from Las Vegas to Aspen -- and shows in great detail how they change. It reads well too, on a par with better known authors like Robert D. Kaplan and Tim Egan. I heard the author speak here in town--I guess he lives here-- and it made me buy the book. I came away extremely impressed. This is not my usual reading. I'm more a John Grisham type. But this one rang bells for me. After I read this book, I was in Thailand on business and I found myself using Devil's Bargains as a lens for what I was seeing. The comparisons were striking and I wondered if this book might apply to more than the West. Well written and snappy, showing a lot of research, this one is a real winner, especially for anyone in city planning or tourist development.

For discerning travelers planning a western vacation this summer, or for that matter, for anyone curious about the popular allure of the West, Hal K. Rothman's "Devil's Bargains" is a must read. Rothman, a professor of western and environmental history at the University of Nevada, Las Vegas, provides a richly detailed assessment and critique of the development of tourism as it has evolved from the late nineteenth century to the present in the inter-mountain West. Synthesizing the existing scholarship on tourism, enhanced by wide ranging primary research, Rothman reveals a fascinating, yet disturbing, underside to the glitz and glamour of the tourist economies firmly established in western resort towns from Santa Fe to Las Vegas.

"Devil's Bargains" presents a series of provocative histories recounting the development of resort towns and tourist sites across the inter-mountain West including the Grand Canyon, Santa Fe, Carlsbad Caverns, Steamboat Springs, Aspen, Vail, Sun Valley, and Las Vegas, among others. The book also codifies the history of tourism under a new interpretative framework which divides the development of tourism into three phases: cultural and heritage tourism, recreational tourism, and entertainment tourism. Beginning at the turn of the century with cultural and heritage tourism spawned by the transcontinental railroads seeking to expand passenger traffic, tourism evolved into recreational tourism made possible by the automobile and a growing fascination with exercise and the outdoors in the aftermath of World War I, and culminated after World War II with entertainment tourism dependent on the Jet airplane and the dramatic expansion of widespread prosperity, a leisure ethic, and a pervasive consumer culture. Rothman focuses on the Grand Canyon and Santa Fe to illustrate cultural and heritage tourism; various western ski resorts define recreational tourism; and Las Vegas embodies entertainment tourism. These three phases of tourist development reflect the historical transformation of tourism from an elite pastime to a more individualized, democratic experience, to a mass culture phenomena. They also reveal a process of economic development, reflecting the evolving strategies adopted by western communities to replace tapped out extractive economies.

Defining tourism as the quintessential service economy, the pinnacle of post-industrial capitalism, Rothman argues that the promises of tourist industries have been embraced as a panacea for economic decline in towns throughout the West. However, as his research reveals, locals and even "neonatives" have found tourism to be a bitter pill to swallow. Although the advent of tourist economies in places such as Jackson Hole, Steamboat Springs, and Sun Valley has resulted in phenomenal economic growth, prosperity has come with a price. As the book's title suggests, in the process of reviving the economy, tourism displaces locals with outside capital and corporate control, sapping a place of its soul, and leaving in its stead a facade of hollow images and a service economy manipulated by distant corporations whose only interest is the bottom line. What has emerged in places like Vail and Santa Fe is a two-tiered class system where workers who are predominantly people of color (Hispanic, African, or Filipino) hold low-paying, menial jobs providing for the comfort and amusement of wealthy second home owners and visitors. There is little room for an established community of year-round residents when the bottom line centers on the paying visitor. Las Vegas is the exception. In defining itself as the ultimate themed destination resort constantly reinventing itself to satisfy visitors' desires, Las Vegas remains one of the last places where unskilled workers can earn a middle-class income replete with benefits and job security. Las Vegas alone, according to Rothman, has succeeded at perfecting the service economy, becoming a model of sorts for the rest of the country. "The colony became the colonizer," he writes, exporting a model of entertainment tourism for a nation entranced by the spectacles of multi-media consumer culture.

In detailing the ways in which western communities reinvented themselves as tourist resorts, marketing an idealized western ambiance and a scripted history, and in the process losing control of the very community they sought to promote and preserve, Rothman provides a rich assessment of the social and political impact of tourist-based economies as they evolved from local ventures to corporate productions. But more than that, he presents a thoughtful and disturbing critique of the promises and realities of post-industrial, post modern capitalism as manifested in the twentieth-century tourist's West.

Marguerite S. Shaffer, Assistant Professor, University of North Carolina, Wilmington

I read the book as part of a course I took, and I found the book to be too long, and somewhat dry. However, Dr. Rothman, a UNLV history professor, does make a very clear point: that tourists towns or places are dealt a "devil's bargain" in which they lose the authenticity of the place for the funds or profit that is brought in by tourists.

Overall, Dr. ROthman does drive his point home. But the same point is made in 20 different ways.

At once extremely learned and passionately engaged, DEVIL'S BARGAINS puts forward a startling analysis of Western tourism. From Rothman we learn about skiing and much else: the economic and historical forces shaping our sense of place, our connections to nature, and our troubled relationships to one another. A travel book of another sort, it takes the reader to a vantage point from which our Western landscapes can be seen most clearly.

I was born into the park service and lived the tourist experience. This book really helped me form a perspective about my early years growing up in western tourist and resort environments. Western history is fascinating, but this angle on western history really gives another intriguing dimension to america's perception of the mythic frontier.

This is a beautiful, prayer book sized leather edition of Saint Faustina's "Divine Mercy in My Soul", especially made to commemorate the First Divine Mercy Conference in Rome, April 2008. I highly recommend it to Divine Mercy lovers.

I highly recommend to anyone who loves St Faustinas Diary. The edition is compact so it easily fits into your purse which makes it much easier to take with you to Adoration. It is a collectors edition that you will cherish for a lifetime.

The Diary of Saint Maria Faustina serves as an essential reading for the followers of the Divine Mercy. The Diary should be read in order to have a better and deeper understanding of Sister Faustina's journey, as described in her four notebooks which are included in The Diary. I would recommend The Diary to all Catholics and those interested in understanding our religion.

This blessed Diary of Saint Maria Faustina's experiences with Lord Jesus Christ; a true revelation of Jesus' Divine Mercy (of God's Divine Mercy & Love), is truely beautiful, and deeply spiritual. And in which one's heart/soul, when reading this, will be in deep agreement, and inflamed with great zeal to pray the Divine Mercy Chaplet, prayers for forgotten souls in Purgatory, lost souls/sinners around the world who are in full need of compassion, mercy, Baptism & Salvation. And for the deep consecration of one's heart, mind, and being to the Sacred-Divine-Mercy-Heart of our Lord, Redeemer, Saviour, Sanctifyer, illuminator - Jesus Christ.

This leather-bound edition is perfect; it is thin, for the paper is made from the same cloth paper as that of the Bible, and the Missals. It has gold gilding, and a burgandy satin ribbin to keep your page, and the burgandy leather is soft to the touch. It reads very well. I love it.

This is an absolutely necessary book for everyone to own and meditate on. For those truly committed to gaining a deeper understanding of Our Lord this is an essential resource.

The author gave some great historiography infromation concerning various religious sects as to how pastoral care emerges from each group. The book was not to finite with detail, but it was precise and breif enough to encompass a broad perspective. The CD that comes along with the book was just as useful to use as the book itself.

The Dictionary is useful for readers across a wide spectrum, not only for pastoral carers. Contains concise and practical information. The theological import of each entry is spelled out. Each entry has a bibliography for further reading or cross reference. I found myself browsing at leisure!

Anyone who has worked in the area where psychology and religion interface will appreciate this solid, thorough and carefully edited work that is without par in the field. Grounded in the actual experience of the "theology of living documents", the articles are as much practical as theoretical and academic. Thoroughly ecumenical, this massive reference work promotes dialogue between faith and theology and clinical theory and practice. If this is the kind of subject that interests you then you need to own this book.

F.X. Charet Phd

This a comprehensive and well-written reference work with more than 1200 articles and 1346 pages. For the parish minister or pastor who needs guidance, this book should definitely be on the shelf as a mandatory reference work. For seminarians, it might be overwhelming, but would be a wonderful book to own. For more experienced religious leaders, pastoral counselors and pastoral psychotherapists, however, there is much here that can be gotten more easily and in more sophisticated form from smaller, more specialized books on theology and especially aspects of psychology/psychiatry. Still, it is an admirable piece of scholarship and one that most caregivers will want and use. (Non-religious mental health workers could also use it for working more effectively with religious populations.)

The Dictionary is useful for readers across a wide spectrum, not only for pastoral carers. Contains concise and practical information. The theological import of each entry is spelled out. Each entry has a bibliography for further reading or cross reference. I found myself browsing at leisure!

This book explains or attempt to explain what happens between the preacher and the pulpit!

While a sermon is NOT supposed to be an entertainment, it IS supposed to rouse the listeners to faith, action, and hope. If your preaching is lacking, Dr. Smith has a LOT of help for you.

He is one of my favorite preachers, by a LONG shot. I listen to EVERY sermon he preaches that I can find. His sermons are absolutely LOADED with good theology (and I don't mean "purpose driven drivel")--- it is loaded with theology put to work!

Smith has a magical way with analogies, metaphors, and imagination that most of us don't quite get. I am convinced that PROPER creativity is CAUGHT as much as it is TAUGHT--- read this book and let Smith's logic and ingenuity sink in.

This book is intriguing and a good reference for anyone who speaks or teaches as part of a Christian ministry. Thumbs up!!

Every now and then you need to be made to feel uncomfortable. Perhaps there are few ways to make people fee more uncomfortable than to talk to them about them public speaking or dancing. Robert Smith attempts to combine both of these uncomfortable realities into a helpful metaphor for biblical preaching.

Robert Smith is professor of Christian preaching at Beeson Divinity School in Birmingham, Alabama. Prior to this, he was a professor at The Southern Baptist Theological Seminary in Louisville, Kentucky.

Right off the bat you have got to respect Smith's gutsy-ness to link the sacred act of preaching to a metaphor such as dancing. Remember, Smith is from a Baptist institution. I can't wait for his next book, perhaps Fermenting Truth: A Pastor's Guide to a Gloriously Intoxicating Ministry

Doctrine that Dances is primarily a book for preachers. Smith employs two main metaphors throughout.

The first is that the preacher is to be a `doxological dancer'. That is to say he is to be not just mentally engaged with the passage but also emotionally engaged. Smith warns against pastors spending time in the study of the word but neglecting their due time under the knife, in surgery, so to speak.

The second metaphor is that the preacher is to be an `exegetical escort'. He is to use the text to bring people into the presence of God. Here is a definition from Smith of such doctrinal preaching:

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My definition of doctrinal preaching emphasizes its underlying aim: transformation through Christ. I state that doctrinal preaching is the escorting of the hearers into the presence of God for the purpose of transformation. I contend that the task of the doctrinal preacher is to serve as an escort who ushers the hearer into the presence of God through the proper and precise expounding of the Word of God. When this is done, the efforts of the doctrinal preachers have reached their limits because they cannot transform the hearer. The hearer is left in the presence of the only One who can transform a human soul--Christ.

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Some may think that Smith is just being too cute with these metaphors and it is overkill. I'll be honest, I thought the same thing for the first 30 or so pages. But Smith pulls it off. He keeps emphasizing the metaphors and developing them within the context of pastoral ministry. When you finish the book I trust you'll agree that you have been served well by a man who wants to see God glorified and people transformed (including the preacher) by the faithful study and proclamation of the Word of God.

The book is written in a very engaging style. Smith is very culturally relevant (a good model for preachers) and writes with an eye toward the end goal (transformation). He also recognizes the negative stigma of doctrinal preaching, that it is boring. However, he doesn't flinch; his charge is for men to not make the glorious truth of Scripture boring but rather to be affected by this truth and then preach as a man who has been so affected.

I think Smith does a great job balancing the oft distorted poles of emotion and content. Too often men compromise one for the other and sadly the casualties are in the pews.

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Smith writes:

The preachers are simultaneously exegetical escorts and doxological dancers as they respond respectively to the substance of the Word of God within a style that is unique to their own personality yet reflective of an enthusiastic and passionate delivery. Doctrinal preaching includes both the exegetical escorting of the hearer and the doxological dancing of the preacher as the preacher ushers the hearer into the presence of God for the purpose of transformation. The preacher, who prior to the preaching moment has been transformed and who dances in the delivery of the message, expects the hearers also to be doxologically responsive to the Word of God because to the transformative moment. The doxological response in the preaching and hearing of the Word of God does not enter the sermon in its conclusion; rather, it begins the sermon in its introduction and resounds throughout the message.
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Throughout the book Smith quotes from people that I did not expect. I wonder as to why he would repeatedly quote Harry Emerson Fosdick, as well as Karl Barth, and St. Francis of Assisi. I did not find their quotes to add significant value to the point he was making and without a disclaimer would be concerned about folks embracing the rest of their teachings within such a context. This however, would not cause me to not recommend this book to preachers.

Finally, there is a continued reference to American slavery, African American preaching and the development of Christianity within the early African-American community. I had found this curious throughout the first 2/3 of the book until I realized the Smith himself was an African-American. This disclosure by Smith was helpful.

Smith has a wide potential readership, the Baptist community (both Reformed and Arminian), the African-American Community, and the rest of evangelicalism. Each area needs to be reminded of the call to preach the word faithfully and passionately for the glory of God and the transformation of people. May God be pleased to use it to this end.

Smith has introduced a work that will encourage, inspire, and educate preachers today who desire to be true to God's Word. Today, many pastor's preach to a crowd that is biblically illiterate. Smith explain how it is our responsibility to escort these listeners into God's presence through both the emotion and the mind. Doctrine that dances will help you see the Christ-centered need in your message and the need to preach hope in his second coming. Must read for any preacher today seeking to be both relevant and biblical.

The internet is a source of a tremendsous volume of data that can be hard to translate into useful information. Dr. Weinberg's guide is a comprehensive compilation of useful and reliable links that provide information on a broad array of health issues.

Dr. Weinberg makes the difficult task of finding good, sound medical resources on the web manageable. As a consumer and as a mental health professional the information that I have found is user friendly and helpful. This book is a must have for everyone, especially those of us who have a medical condition that we are seeking understandable information about.

Dr. Weinberg's Guide is a terrific source for the novice to find great, practical medical information on the internet. The Guide takes the guessing out of the equation when researching or asking questions on everyday medical topics. This is a "must have" for every person and every home with kids.

A MUST HAVE GUIDE FOR ALL. dR. wEINBERG HAS CREATED A NASTERPIECE. tHIS GUIDE SHOULD HELP THE AVERAGE PERSON SURF THE WEB TO GET MORE INFORMATION ON THEIR MEDICAL ISSUES AND CONCERNS. DR WEINBERG HAS HELPED TO ELIMINATE THE SO CALLED GARBAGE WEBSITES THAT ARE ALWAYS TRYING TO SELL SOMETHING.tHANK YOU dR. wEINBERG.

Dr. Weinberg's Guide for health resources is an excellent collection of references covering clinical disease, medical social issues and a section for Spanish-speaking patients. Health professionals as well as patients will find this book a valuable resource for educational/academic information on the web. Just remember that this guide is "Knowledge for your Health."

Living retired in Harbor Beach brought this book close to my heart. I have seen the results of the wire factory and now understand why. I acknowlege completely what is happening except for one main point. When all is said and done who are the consumers of the product. AMERICA, we have and always will be. Unless we take it away and let all our blue collar brothers walk the streets looking for work and cut their wages in half or worse. As much as some companys complain it is their workers and the ones their companys work with that spend the most. So Mr. Auto Company and any others go ahead and take the blue collar workers income away and he will not need the second car, and maybe not even the first. I was taught as a child that the poorer a family is the more of their income they spend, but if there isn't any then what?

Anyone who wants to see the real impacts of outsourcing should read this book. It leaves you thinking the real workers are never the winners, and makes you question what we are allowing to happen.

Reporter Ron French has followed the trail of manufacturing outsourcing and the fascinating aspect is how that path relentlessly twists and turns. He describes the process and humanely examines the impact on individuals. This is a book for those of you who want to know what really happens when America sends it's business elsewhere.

A compelling, personal and entertaining account of outsourcing. This isn't a book about economics but a book about people. The author reports the consquences of boardroom decisions on the people affected - from the workers in Michigan who lose their jobs to the conditions experienced by workers in the developing world who seem to benefit little from economic growth. It's an alarming story from the frontline of globalisation and left me wondering if anyone at all benefits from outsourcing.

Mr. French's book is compelling, humane, and witty. I recommend it to anyone concerned with the state of the global economy; especially those who prefer to read more abstract, theoretically rich tomes.

This book refuses to hide behind theory and jargon. Instead we get a blunt, in-your-face portrayal of the actual people whose lives have been affected by recent changes in the global economy.

After reading Mr. French's complex, fair-minded book, it is hard to condemn any one person or institution for the outsourcing of jobs. That would be too simple, morally satisfying and unrealistic. Mr. French delights in showing us the grey; the penumbra between right and wrong.

It is to the credit of the author that this book leaves you with an ache in the pit of the stomache, and more questions than answers. Everyone is being squeezed by a system that seems to be out of control. We might think the owners of businesses are kings, but they, like workers, are pawns. If we have a desire to change our society, it is clear that we can't just exchange pieces, we have to change the rules.

Bravo to Mr. French for writing this short, snappy, yet surprisingly heavy hitting book.

Let's face it, most people hate the idea of e-learning. If you're interested in creating *effective* e-learning (and most people are not) and don't know where to start, this is a good place.

The book can be useful both to internal HRD departments and independent trainer/designers. Even if you don't want to design e-learning, this information can help you sort out credible from mediocre contractors and give you idea of how to work with them better.

First, Horton covers design considerations and decisions you may not think of (even if you're experienced) and ways to make e-learning come alive.

Early in the book, Horton states that the primary purposes for e-learning are do, act, and decide. Departing information is a secondary cause (and, if you think about it, sort of a waste of time if you want training to have real value and application in the workplace). This is a *great* place to start from if you're serious about creating real value with your e-learning project.

You can also get a good idea of how to use different programs (Flash, Powerpoint et al) various programs to add both punch and power to your e-learning project.

You can use this book as a guide and starting point to creating good, effective e-learning experiences. This is a major undertaking and, I think, can have real payoffs.

Horton also offers ideas for evaluation.

There is no magic bullet to this and this book doesn't pretend to offer it.

I would have liked a CD to go with it (a lot of material is available of Horton's web site).

This is a great book, regardless of whether you are new to e-learning design or been around it for a while. It's pushed my content creation along in a great direction and I know with certainty that my learners are benefiting greatly. Simple, easy to follow instructions. If you only buy one book for your e-learning library this is it!

This author actually was able to present detailed and effective solutions for E-Learning problems. You could sense that he had to solve similar problems. He also seemed to have encountered a broad range of real E-Learning problems, rather than simply theorize about them. The solutions made sense. In addition, Horton presented a number of well researched issues that appear to have caused problems due to frequent instructional designer beliefs that the E-media itself is good enough to cover the lack true learning assistance...... real learning assistance, that all too often is missing in many E-Learning presentations due to interaction gimmicks that offer no relationship to assisting with the learning process.

Great book! Sits now on top of my Michael Allen E-Learning books. I also liked Horton's apparent attitude that philosophizing does not solve instructional problems, but offering solid detailed solution approaches can.

"e-Learning by Design" is a very valuable update of William Horton's "Designing Web Based Training" (2000). It provides more on recent development with standards for web based courseware. It is particularly useful when using a coursware system such as Web CT and Moodle. You need to worry less about the web design of the course as that is largely set by the package.

This is an excellent book/resource for you if you are involved in eLearning in any way: manager, writer, designer, web developer. Does your eLearning development group have published instructional design and course development standards? This book can help put a framework around reaching agreement among staff and clients. Or benchmark your current standards and definitions of quality eLearning against examples found in the book. Horton's 2000 edition has been cited in academic texts. And if he wasn't so cynical about advanced degrees, we would surely be calling him Dr. Horton. Yet, that is essentially what defines Bill Horton. He the eLearning industry's Henry David Thoreau.

I have just finished reading this book and I am thoroughly impressed with it's attention to detail, usable procedures, and overall organization. It was a very quick read, and I now feel like an expert in the art of interrogation. I am already confidently putting these new techniques into practice and seeing results. If your goal is attaining the truth in an interview situation, buy & read this book.

Nathan J. Gordon, et al have authored an outstanding publication which is well documented, authoritative, well organized, and an easy read as well as a page turner. This reviewer,who has authored several textbooks on polygraph testing, highly recommends this book to anyone involved in the art and science of interviewing and interrogation.

I have read several books on this topic in the past. I found this book to be very interesting and easy reading. It contained excellent information applicable for anyone involved in the field of interviewing.

The book was very well organized, and answered many questions for even a trained interviewer/interrogator.

I would highly recommend it for anyone in the fields of intelligence, law enforcement, private investigations or polygraph.

"Effective Interviewing & Interrogation Techniques" provides an informative overview of detecting and understanding deception. The chapter on the psycho-physiological basis of forensic assessment outlines freeze/hide and fight/flight responses, as well as, basic respondant and operant conditioning. Additionally, question formulation and verbal/non-verbal communication are addressed in an easily understood method.

Forensic clinicans and psychologists would all tremendously benefit from obtaining the knowledge provided. Although, we do not interrogate patients, the use of these techniques will provide emotionally-charged information not yet disclosed by the patient, which can then be effectively integrated into conceptualization and treatment. This book provides skills essential to those treating patients with antisocial personality disorder and/or comorbid psychopathy. The proposed interviewing and interrogation techniques provide methods of assessment much less invasive and time consuming than typical projective (e.g. Rorschach) and personality (e.g. MMPI) measures.

This book is the benchmark by which all other books on the art and science of interviewing and interrogation should be measured. It is truly a grand tour in every sense of the term. The text covers the greatest discoveries, techniques and practices in the field, and provides valuable insights by the authors, who are widely acknowledged experts and seasoned practitioners. The historical basis for truth-determining techniques is discussed at some length. However, the book really shines in its coverage of interviewing and interrogation theories and techniques developed over the past eighty years, paralleling the great advancements in law enforcement and psychology. The authors present a concise, insightful and balanced examination of the significant theories and theoreticians in the field, all the while drawing upon their substantial knowledge and expertise when evaluating and assessing the various theories and techniques discussed throughout the book. Their observations on interrogation ethics post 9-11 are thought-provoking.

Through words and illustrations the authors bring to life verbal and non-verbal truth/falsity indicators. The two subject areas that I found particularly interesting and useful were the Forensic Assessment Interview Technique ("FAINT") and the Morgan Thematic Apperception Testing Technique ("MITT"). Although these techniques are quite sophisticated, the authors' explanations and discussions are so clear and well-presented that virtually anyone will be able to understand and appreciate them.

Several reviews commented that the book is easy to read. While that is so, the simplicity and clarity of the text belie the considerable range and depth of thought and insight that went into this book. As such, I would advise readers to slowly digest the book, one paragraph at a time, if possible, and really give the text some thought. In doing so you will most likely gain a much better appreciation of the subject matter. As someone with an extensive law enforcement and legal background who thought he knew everything there was to know about interviewing, I can honestly say that this book really expanded my knowledge and appreciation of the subject.

The book was very informative. The examples used to illustrate her points were very applicable to any work environment.

I've read several of Hughes' and Terrell's books and found them to be both practical and informative. I especially like this one because, as a trainer and consultant, I often find that changing the attitude or perspective of one person rarely solves team issues. Team Emotional and Social Intelligence helped me develop a systematic approach to evaluate teams and develop actions plans to help them overcome factors that prevent them from being successful. The book begins by identifying 7 qualities that contribute to a team's identity. They then explain what motivates teams and how EI impacts teams. In the end, they also tie improved Emotional Intelligence to team results, giving plenty of examples to make their point. Anyone certified in EI or even interested in it, and anyone who works with teams, is going to find this book to be very helpful.

A few weeks ago I sadly searched amazon.com for a book that dealt with team leadership AND emotional intelligence. Then I found The Emotionally Intelligent Team. Happily, it pulls off a difficult feat! Hayes and Terrell show how to combine emotional/social intelligence (ESI) with business team leadership, in a simple anecdotal format. It is focused on helping people solve real-world problems, not just on theory.

The book first states the value of emotional/social intelligence, then shows the seven essential skills needed to create effective ESI. The authors then conclude the book with a section on how to create results using their approach.

As a long-time manager in the product development world, I wish this book had been available 20 years ago. Instead I had to stumble and try hit-and-miss approaches until I found a viable approach that resonates with many things that are written herein.

For example, the quote from page 185 "When we're working together in that magical state our friends at Team Coaching International call 'high-productivity-high positivity,' our experience of performing effectively is highly motivating and a joy in itself," accurately describes my experience when projects or teams I managed were successful at hitting their goals AND doing it in a life-balancing way, not an easy feat in today's corporate environment. Also, from page 127: "Individuals and teams have a range of choices for dealing with conflicts. The strongest teams are flexible, to choose the style that fits the situation," is totally on target, and is something I have long noted in successful teams I worked with.

I could go on with quotes like this, but hopefully the point is made. If you want to learn how to mange teams with high ESI or even just get some "religion" on the topic of how to combine ESI with the teams you lead, this book is a great investment with huge ROI. And that may then lead you to their team evaluation tool, called the TESI. But that is a topic for another post!

Of the books I have read on EI, this book provides the most actionable information for improving the EI of teams. Furthermore, because of the easy-to-read style in which it is written, it was not difficult to translate many of the suggested action items for teams into similar items for individuals. Reading this book was time well spent. I highly recommend it for those dealing with EI-challenged teams in all settings.

Marcia Hughes and James Terrell truly understand what it takes to develop emotional intelligence in groups. This is a magnificent tool for Coaches, Team Building Practitioners and Leaders who work with teams. The Seven Step approach is insightful, easily understood and a tool that would deliver results. I recommend this book to anyone who wants to maximize the performance of teams.

William B. Sutherland, ACC MBA MAOD PMP, President of the Sutherland Group, Executive Coaching, Leadership Development and Management Consulting

A must have for all scrapbookers! It truly takes the hard work out of thinking of a title! It is very easy to navigate through and has something for every theme you may need!
I highly recommend this book to everyone!

An avid scrapbooker for more than 10 years, this is the first time I've come across a resource book of page titles. My schedule is hectic and I really don't have time to journal as much, so this book comes in handy (and I use it frequently) to add just the right touch to complete my layouts. Definitely a best buy!

Every scrapbooker I mentioned this book to, had a similar response.
What a great idea. Scrapbookers really could use this. I can never think of enough/the right titles. This was just what I needed.
When is she going to do more, what else is she working on?

If the value of the book can be judged by the big smiles and bright eyes of the people who gobble the book up, this book is golden.

If you have ever had trouble coming up with the perfect title or phrase for your scrapbook pages look no further. This book is fantastic. The titles are endless. Titles are broken down into categories and it is very easy to find what you are looking for. The amount of titles to choose from is amazing. I would always get stumped when trying to figure out a page title......but no more! I love it!

All the titles you'll ever need are listed in this book. It'll make your scrapbooking life easier, and save you time. No need to think of a title--use this book! The lists are done by topic, and everything is done alphabetically. Easy to use. Some titles are funny, most titles have a creative use of words. All you ever wanted to know about titles, you'll learn in this book. Nothing in it to distract you from finding a perfect title--an endless list of creative titles, titles and more titles.