Controls Books

This book is the most complete and clear text about the transition that many companies are doing from product centric to solution enabler organizations. A must read, highly advisable if you are in the IT business.

This book is absolutely the best! It provides frameworks to structure and implement an effective professional services organization (PSO) for an IT product vendor. A product company PSO matures over time through various phases characterized by the types of services it offers. This book is full of practical yet winning strategies and tactics to maneuver the high risk waters of professional services. There are clear directions on how to manage key levers that increase profitability but it also sets realistic expectations. Although the book provides the `recipe' for a sample $100 million professional services organization, it lists all the necessary `ingredients' to cook up a PSO of any size.

I liked the fact that it is written in a style that is free of any jargon. Authors are professionals who clearly understand the industry from inside. My least favorite part are the diagrams and illustrations which are at best adequate but could be better. Highly recommend this book!

This is the absolutely best book devoted to building pro services organization in a product-based company. While there are a lot of sources on managing stand-alone pro services firm (i.e. accounting, law), this book addresses the common pitfalls in moving into services for product-oriented companies.

The book is easy to read, well organized, and packed with sound practical advice you can start applying right away, whether you're in delivery, sales, or marketing -- you'll be going back to it often.

This book absolutely is the best book I've ever ready regarding professional services. They describe a pragmatic approach from their experience at SGI services. This book will take you through planning an PS organization, development of various groups, reporting strucutures, templates for tools to help you.

It's focus in on a PS organization of a product company but you can take much away from this book if you are purely a services organization.

What I like the most is that it helps you do begin to address the various challenges where other books gloss over these topics and leave it to you.

This book as become my day-to-day bible to managing a professional service division within our product-oriented company. If you have your objectives and strategy clear, this book will help you getting organized with the tactics.

This is our bible for all our rentals. The disc has all the forms you'll need, backed up by the part of the law that applies. If you have rentals in California, this should be your guide to staying out of trouble.

I have been a landlord for 12 years. Every few years I purchase a revised version just to be sure that laws haven't changed that I should know about. This book is a must if you have rentals in California. It is very easy to understand, it has all the forms you may need on CD and can be referred to quickly when questions come up. I feel I am a better landlord because of this book. I have also loaned it to my friends when they felt that their landlord had not be treating them fairly. They also found it very helpful. I wouldn't be without it.

I read through the book before renting my place, and it provided me with very useful tips on the legality of various aspects of renting one's place. It also had templates and forms which were very handy, in drawing up a lease, issuing a receipt or generating a checklist. I would recommend this book for any landlord, whether you are renting out one house or multiple.

If you're in the real estate rental business in the state of California you need this book to start out, survive, and thrive in this business. The NOLO books are written by lawyers for lay people.

The "California Landlord's Law Book: Rights and Responsibilities" covers all ground and gives you more than a legal or business understanding of real estate rental (rare but detrimental scenarios and important topics are discussed, such as Discrimination, Self-Help Evictions, Landlord's Liabilities for Dangerous Conditions and Criminal Acts, etc.)

This law book also contains all the forms you will need, both at the end as apendix and on a CD. The book is very thorough and every new edition stays abreast with the latest rental law changes in California. The only downside (unavoidable) is that every so often NOLO publishes a new edition thus somewhat outdaing previous ones.

This was the only book I needed to become a landlord in California. With the included forms on CD, I was able to easily create a lease for my tenants and feel confident that I was doing everything legally. I read the relevant sections of the book and will keep it on hand if any rental problems show up. I am very satisfied with the book selection.

This is a wonderful story of how one organization chose to instill a quality focus in their management and front line staff. Without this focus, this organization could not have achieved such success in consolidating various major operations among 3 previously competing hospitals in the same community. This is a success that is still enjoyed today thanks to a very strong leadership team. Mr. Tim Mannello's middle name is quality and because of this, he is a role model and mentor to many in our organization. It has been my privilege to work so closely with someone like Mr. Mannello and will proudly do my best to utilize the visionary concepts discussed in his book in my daily departmental operations.

I am a nurse for the Susquehanna Health System. I was very upset re: the comments from A reader from Williamsport, VA re: the Press Ganey Results and SHS. Quality patient care has been our top priority for years. In both the 1999 and the 2003 Press Ganey results Nursing at SHS was amoung the top 2% not the bottom. From the Corporate Objectives, to our departments performance improvements quality has been our goal. Over the years Tim Manello and all of the corporate staff have guided SHS in our committment to quality. This reader obviously has something against Tim and what a shame they had to be child-like and post it for all to see. I am proud to work for SHS and be a part of the staff. I give Tim's book five stars.

As a healthcare professional in the field for 17 years, I have found this book to be a wonderful resource in guiding my current hospital's efforts to improve quality and patient satisfaction. We, along with most institutions, strive every day to improve our systems and the delivery of care. In addition, we asked the author to spend time with our management team to share advice and help us to focus more specifically on the relationship of the employer/employee relationship and it's effect on the employee/patient relationship. [...]

As a senior executive in a health care facility intent on improving patient care quality and customer satisfaction, Tim Mannello's chronicle of Susquehanna's initiatives effectively instructs and inspires. I have used this as a text in conjunction with leadership interventions focused on engaging staff. Results have been rewarding and Mannello's anecdotes and guidelines contribute to positive, effective culture change.

A national research firm, Press Ganey rated the Susquehanna Health System (SHS) in Williamsport, Pa. among the top 2% in nursing care and among the top 5% overall in overall patient satisfaction compared to the best hospitals in the country. How does SHS consistently earn such ratings? This book will give you the complete story.

After reading this book you'll finally understand what was happening to you that motivaded you to endless cruising while isolated you from your friends, familiy, hobbies and joy.
What is great about this book is it not only makes you understand sex addiction, it gives you many information about how to recover from it.
I also think it is valuable reading for every gay/bi men since it helps in distinguishing to what degree one's sexual adventures are or are not an addictive behaviour.
This book must be translated to other languages fast!

This is a very nice book. I have read about it in Brazil and I immediately decided to buy this important study report. After having finished I was sure it was exactly what I was looking for. Have a nice fun!

I solemly recommend this book for the emotionally heart shattered gay men out there who can't cope with their inner sexsual outing in a controllable manner. This book is amazing & has helped me along my path to recovery.

I am proud to have written this book. When I went through my own past struggles with addiction, there was nothing for me to read that offered the kind of information and direction that truly reflected my own struggle. I feel that this work really offers any gay man struggling with his sexual behavior - a real chance to evaluate his concerns and figure out how to get help. I hope it helps you or somone you love.

Cruise Control is an essential handbook for any gay males dealing with sex addiction issues. In clear and concise prose, the author discusses what sex addiction is and what it is not. He gives lots of examples of appropriate and inappropriate behavior, allowing us to see ourselves where appropriate. The text is geared specifically to a gay male audience, s issues of homophobia and orientation -related shame are addressed directly without judgment. The book can be a quick, one day read or it can be read slowly and be digested depending on the needs of the reader. I very highly recommend this book.

Wonderful recipes, easy to prepare, yes. But most households won't have all the needed ingredients. I'm not talking about needing to buy some scallops. Some of the herbs and seasonings aren't common to keep, and some of the ingredients can be difficult to find, even in my area where Russian, Indian, and Chinese markets are as common as your run-of-the-mill grocery store. However, if you see cooking as an adventure and are willing to spend the time hunting down hard-to-find ingredients, go for it.

This is a gorgeous cookbook, beautiful picutures of the dishes (courtesy of the author's talented husband) and delicious eclectic recipes. You can make sushi, spaghetti & meatballs, french onion soup, this book really covers alot of ground. Truly a treasure. I'll be purchasing one for my mother and grandmother who love to cook as much as I do.

Written by professional ballet dancer and skilled cook Linda Hymes, The Dancing Gourmet is a celebration of elegant recipes, each presented with extensively detailed instructions, and enhanced with mouth-watering color photographs by Derek Gaffney. From Asian Red Cabbage Slaw; Sea Bass Wrapped In Pancetta; and Miso Sesame Noodles; to Grilled Tuna with Orange and Thyme Scented White Beans; Irish Soda Bread; and Capellini Scampi, The Dancing Gourmet offers lusciously tempting dishes, each of which is meant to be created with a keen sense of balance -- a quality as important to cooking as it is to dance!

This book has won several awards including the Gourmand World Cookbook Award and the ForeWord Magazine's Book of the Year. I was shocked at the actual quality of the book. The publishing is excellent.

As a dancer, I know that one thing you have to maintain is discipline, and with all the tempting recipes out there, it's hard. Surely one of the most attractive things about this cookbook is its pictures. Almost every other page has a beautiful photo of one of the recipes. At the beginning of each chapter, there's a picture of a dancer, and these alone make the book worth buying. Alright, enough said about the images - let's consider the food.

I was really surprised to find that one of my favorite recipes was an appetizer. Edamame, which I'm really not sure how to pronounce, is simply prepared, salted soy beans, which you take out of the pods and eat. They aren't too filling and they make a great replacement for the traditional crackers and cheeseball appetizer.

The second section of the book is devoted to soups. While these aren't entirely easy to make, all the preparation is well worthwhile. The Gazpacho Andazul was my favorite; it's basically a really complicated version of tomato soup. It tastes like something that you would get in a cafe in Europe, but maybe that's just me. There are a lot of spices added in, so if you accidentally overdo it a bit, it can taste rather strong. (By the way, there are a ton of adorable cooking quotes scattered throughout the pages, and for this soup the quote is "Only the pure of heart can make a good soup.")

Moving on to third chapter, the salad selections are phenomenal. There are recipes for European salads, like the Taboulleh with Shredded Baby Spinach, which is really good and the Panzanella, which includes a recipe for the dressing as well. I don't know if you are anything like I am, but I'm not entirely used to gourmet food. I'm the girl who ends up getting the tossed salad and mixed vegetables in most restaurants, so it takes a bit of getting used to. But if you give them a chance, you won't be sorry.

A lot of these recipes are not veg, so you may have to weed through the ones you don't want to try. Lucky for us, there is an entire section devoted to Vegetarian and Meatless Entrees! Many of these recipes took the longest to prepare, especially the Fresh Spinach, Roasted Eggplant, and Mushroom Lasagna. While this took a while, it serves eight and you can easily hang on to the leftovers. There are a lot of other really great meatless recipes including sesame noodles and a really great pizza recipe. But this is one section where some of the more culturally diverse food comes in. The curried banana balls were a bit different, I'll admit, but it doesn't hurt to try them once.

Lastly, we have the land of desserts. No complaints here! These were amazing with a couple of great biscotti recipes and Irish soda bread. There is also an applesauce carrot cake that is to die for.

In the back of the book is a glossary filled with both ballet and cooking terms and more pictures. It's a great ending to a great cookbook. Overall, I would highly suggest adding this to your kitchen. It is a great way to impress any guest that comes along and an even better way to treat yourself.--Courtney Jones

What a wonderful cookbook! The recipes are a really nice collection of international foods. All are healthy and very delicious. And what a surprise it was for me when I realized that this is a fantastic toddler cookbook! So many recipes in this cookbook are easy to cook, nutritious, and appropriate for adults and small children alike (you must adjust level of spiciness of course.) To name a few, Udon with Tiny Gingered Pork Balls; Asian Noodle Soup with Grilled Chicken; Chicken Sate; and Fresh Spinash, Roasted Eggplant and Mushroom Lasagna. Great for those of us who want to train our little ones to have sophisticated taste buds and to eat healthily.

This is an exceptional book.

It's rare to find an author in the nutrition field
that looks at all sides of the debate
and offers an easily followable, non dogmatic diet.

The book, and the school run by the author - Institute for Integrative Nutrition - are ground-breaking.

Joshua is truly ahead of his time, and I highly recommend this book. The principles and recipes in it have really helped me balance out my blood sugar and have more consistent energy throughout the day.

I just finished reading this book and I literally could not put it down. Having read health books for over 30 years, I expected the usual rearrangement of things I already know. However, from the first page, this book drew me in and made sense of health and diet like nothing I have ever read. So now I am writing my very first book review and I am going to the store today to get what I need to eat for balance, energy and weight control. I have no doubt that it is the program that will work for me. Moreover, it seems so simple and do-able that I am excited to get started.

The other thing I am going to do today is order a gift copy for each of my adult children so that their families can benefit from this valuable information. I want them to know how easily they can enhance their lives with healthy food as presented by Joshua Rosenthal and Tom Monte. Thank you, Mr. Rosenthal, for sharing your life's work in such an appealing and refreshing way!

The revolutionary approach of The Energy Balance Diet, and Joshua Rosenthal's unique concept of achieving wellbeing and balance within one's life through integration of mind, body and spirit, have been my way of life for many months.

This practical, gradual and safe dietary plan has helped me and my family incorporate healthy food choices and subtle lifestyle changes into our way of life, without feelings of deprivation and frustration, as many other diets have done in the past. We have achieved greater health, higher energy levels, love of life and deeper, more fulfilling relationships.

Unlike so many diet books which I have read, the Energy Balance Diet book is the only one which sheds light on the importance of integrating "Primary Foods" into our daily menus. Foods which often times are more fulfilling than real food. 'Foods' like love, satisfying careers, creativity, physical activity, spirituality, self-expression, friendships, fun, sex!

Realizing how lack of primary foods could create a void in our lives and compromise our mental and physical health was revolutionary to me. The book helped me get clearer on which steps I should take toward achieving a more balanced life and optimal health.

I think the time has come for more people to try a book that offers not only a diet but a whole way of life !

This book gave me answers to nutrition questions that had plagued me for years. WHY did I crave sweets at night? WHY did I crash at 3:00 pm every day and head for the vending machine? WHY wasn't I losing weight even though I was cutting calories and trying so many different diets?

Joshua's book is very different than other "nutrition" books in that he assumes the readers are intelligent and can figure things out for themselves... with a bit of gentle guidance along the way. The book doesn't present one diet as THE DIET that must be followed... or else! Instead, it explains the way food affects us - our mood, our energy, our cravings, our weight. Then it helps readers figure out what will work best for them, personally. It's a refreshing change from the dogmatic slant of most nutrition books.

I particularly love the chapter which talks about the Energy Balance solution itself, a simple formula for health. It's so beautiful in its simplicity! It doesn't require fancy herbal formulas or expensive supplements to be taken. It requires simple, whole foods and lots of love and self-care.

The part that was most unique to me was the concept of primary foods. Joshua explains hows how primary foods - fitness, career, spirituality, and relationships - affect our health just as much as food does. It's a connection that I intuitively knew, deep down in my heart, but didn't actually recognize until I read this book.

As a holistic health counselor, I use the simple - yet powerful - food and "primary food" concepts in this book as the basis of my healing programs. This is the first book I give to my clients, because we then have a common language around nutrition, energy and healing.

This book gives you a great understanding of the way our food cravings work. And if, like me, you thought they were just your body asking for what it needs, you are in for a rude awakening!

I was able to cut sugar out of my diet after reading this and attained my ideal weight with almost no effort. Its been a great experience, and one I recommend highly to everyone who is interested in what they eat.

I cook from this book several times a week and I've yet to find something that I wouldn't cook again or that I wouldn't serve to guests. I'm not the best or most patient cook, so I really appreciate the quick and easy aspect. A couple of things to consider - one of the ways they reduce calories is by using veggies such as peppers and zucchini to stretch normally high calorie meals. Also, many of the recipes are very flavorful, not necessarily spicy, but lots of strong sauces and spicing. If you don't like those things, this might not be the book for you....luckily we do.

I got this book from the library and tried several receipes before I decided to order several copies for my family and friends. I hate to count (or even think about) calories, and this book does it for you. You do not have to be on a diet to use this book. The receipes have lots of flavor and variety.

I am the very definition of a foodie. I'm also health conscious.

WOW! I've had this book for a few months, and I got it used figuring if I didn't like it, no big deal. This week so far I've made the chicken pot pie, sugar cookies, and pumpkin spice muffins. They all have come out wonderfully and you cannot tell they are low-cal!! Tonight I'm making the mustard dill pork chops with pumpnickel stuffing and tomorrow onion & pepper braciole! I bet you didn't think you could eat that stuff and have it come in at under 400 calories!!!

I'm not even a reader of family circle, but this book is probably one of my most used cookbooks :)

I have never enjoyed diet books and have always felt that diets really only promote unhealthy eating. But this book is different. The recipes were delicious. (I have a difficult time believing that each serving falls within the calorie requirement...they're that good.) It also emphasizes portion control with food variety which actually gave me a more balanced and healthy way of eating. I don't alternate between starving and overstuffed. I even do better at restaurants. I don't know if I've lost weight yet but I feel better and that was my goal in the first place.

I got this book as I'm always on a lookout for great tasting healthy recipes. I have made a few dishes from the book and all of them turned out well (blueberry cottage cheese pancakes were especially good). So I have no complaint about the quality of the meals. However, our family consists of two people and I usually cook for two nights - read 4 servings. The MAJORITY of the recipes are for 6 servings. It is highly inconvenient as 6 doesn't adjust easily to 4, and I don't like freezing leftovers.
Because of this issue, I rarely look in the book when I'm searching for a recipe.
If you have a big family or don't mind freezing leftovers then I would reccomend the book, as the recipes are good. But if you're single or have two people in your household, you might want to look elsewhere for your everyday cookbook.

Came in a timely manner and was described well by the seller.

Jay B. Barney has written an enduring, understandable user's guide to corporate strategy that is a must read for any business student. Barney helps would-be business leaders frame their strategic decision-making process. Barney first explains to his audience the concepts of strategy and performance, and their relevance to the corporate organization both internally and externally. Barney then explores the different strategies that the corporation can adopt in dealing with its competitive environment: Cost leadership, product differentiation, tacit collusion, and alliances. The author does a very good job in demonstrating to his readers that the four strategies are not mutually exclusive but occasionally complementary. Finally, Barney explores how a company can structure itself across markets over time. He successively addresses the issues of integration, diversification, mergers and acquisitions, and globalization. Gaining and Sustaining Competitive Advantage has been one of the most influential business textbooks that I have ever been asked to read.

This is a great book - more for what it organises than what it adds as new ideas.

Barney sets a model for Competitive Advantage (VIRO) and them compares strategic models as potential sources. It places many of the modern attempts in perspective. Without this starting understanding, the modern gurus (Hamel) are almost impossible to apply as their ideas lack the perspective on the role of strategy within an organisation and within all of the other management tools.

It places Michael Porter within a framework where his work can be better used.

For managers and post graduates, this book sets out the fundamentals of strategy and where it can take you.

Not cheap (by a long way) but a fair price for the knowledge.

Jay B. Barney has written an enduring, understandable user's guide to corporate strategy that is a must read for any business student. Barney helps would-be business leaders frame their strategic decision-making process. Barney first explains to his audience the concepts of strategy and performance, and their relevance to the corporate organization both internally and externally. Barney then explores the different strategies that the corporation can adopt in dealing with its competitive environment: Cost leadership, product differentiation, tacit collusion, and alliances. The author does a very good job in demonstrating to his readers that the four strategies are not mutually exclusive but occasionally complementary. Finally, Barney explores how a company can structure itself across markets over time. He successively addresses the issues of integration, diversification, mergers and acquisitions, and globalization. Gaining and Sustaining Competitive Advantage has been one of the most influential business textbooks that I have ever been asked to read.

This is a very concise and interesting book on competitive and corporate strategies. It compiles all the main issues regarding studies on competitive advantage withouth losing focus on the specifics of each different kind of strategy.

I would recommend using the book only after a review of microeconomic concepts. This will allow graduate business students coming from other areas (like engineering) to grasp the strategy concepts more easily.

One suggestion: it would be nice if the authors included cases at the end of each chapter. Since the book presents the theory from a basic up to a more advanced level, this would let students to quickly fix the concepts by applying them in real world situations.

A book I pass around alot! If you are concerned about Earth's natural resources and our future, this is a must read. The author explains the coming world production peak in conventional oil and the facts of dealing with finite resources.

Don't be surprised by the problems we face just around the corner in the new century in energy, minerals and water.

A very depressing book but a very important one if the author is correct. It covers resources of all types: water, metals, oil, arable soil, etc. as it relates to the various economies and lifestyles throughout the world. At the rate resources are being used up, in particular oil and gas, the standard of living outside of the Persian Gulf state could be materially affected in the next 50 to 100 years.

Read it at your own risk: it's going to paint a bleak picture of future mineral resources.

There are many good books on peak oil, but none fly as high as Youngquist's "Geodestinies", giving you an eagle-eye view of how the world works from a resource standpoint. Far more than just the mineral of oil is covered. Youngquist also delves into the role of minerals and good health, their use as currencies, the distribution of minerals around the world, and the most precious mineral of all: topsoil.

The range of what is covered is so vast I can't do justice to this book, but among other things, you'll learn the role of minerals and wars, civilizations, politics, and overviews of alternative energy sources. You'll emerge with a better understanding of how the world really works, what to invest in, and a deep appreciation of the amazing lives we're leading at this peak of civilization.

After I read this monumental book, I was sad and angry that history was never taught this way while I was in school. If there is one book you should have on your shelf for those who make it through the bottleneck of the coming ecological crash, this is it.

I have read thousands of non-fiction books as I walk to work and back ten miles a day -- this is the most important and life-changing book of all of them.

This is one of those rare works that has the power to transform society. It is extremely well written, easily readable and cites an extensive list of references.

This book should be required reading for all college freshmen, and should be included in every high school, college and public library.

It is unfortunate that the book is often out of stock and difficult to find.

While the book reads more like a high school textbook, for the inquisitive mind, the information imparted more than makes up for it. Learning the principle of doubling time and it's portent for future populaiton growth and resource depletion, alone is worth the price of the book. The information presented in the book is sobering and thought provoking, and not a little depressing.
Let's all hope that technology can deliver us from most of the doom and gloom presented in the book. As a geologist I was familiar with the limitations on our mineral resources but did not construct the relational scenarios that were presented in the book. The "oil interval" of earth history is overlooked by most people even in the sciences. It's far reaching implications points out the severe case of myopia from which our society suffers. The fact that we comsume 60% of our soon to be precious oil for the luxury of being able to run to the convenience store for a pack of gum is also sobering. Buy the book impart the information to your kids.

The author really understands kids. This book is entertaining and deep. It inspires, educates, teaches kindness, courage. It has hidden levels, something to think about. I agree that it is great for all ages. Inspired by "Grobar", my 10 y.o. nephew asks questions and reads articles about heavy water, nuclear energy, and penguins. He also thinks that Grobar has some relation to Microsoft :)

Hey, everybody, get this and read it right away, because it's really fun. I hope the author is going to write another one soon, because I want to find out what happens next with ALL the characters in the book.

I liked the little drawings at the beginning of the chapters, too.

that, when you're all done reading it, you wish the author that wrote it was a terrific friend of yours and you could call him up on the phone whenever you felt like it".
This Holden Caulfield's line came to mind, when all done reading "Grobar" and I would probably wished it even more, if had a chance to read this brilliant adventure story as a kid

This is a particularly exciting, charming and insightful book, for children, as well as adults. Don't deny yourself the pleasure of reading it. The author entertains us with a great blend of action, humor and allegory, which are accessable to the young and old alike. Information technology professionals will be particularly interested in it's hidden politic, as will parents and children alike be encouraged and inspired by the author's keen vision into the latent abilities of young people to affect our world, and our responsibility and opportunity to recognize and nurture these potentialities. It speaks to our inner virtues, like loyalty and courage, and the desire within all of us to fight for justice and freedom.

It's also a darn fun read! How can you go wrong teleporting amphibians and waddling spies? My only criticism is that I have waited too long for the sequel.

Talking penguin armies, an insecure elephant, and a goat hell bent on world domination. All that and a frog that can teleport itself around the world but not a foot in front of you. Good read for kids of all ages. (I.e. hide it from Dad...]