Organizations Books

This book is a must have because it gives the minister ideas for almost every situation a minister can face. If you can find a copy, it will be priceless addition to your ministry library.

This is the perfect handbook for wedding, funerals, and so much more. It's exactly what I needed and for an affordable price.

Out of all the service manuals that have passed across my desk this is by far one of the best all inclusive book's for Ministers around. For 255 p.p. this manual covers every topic relevent today.

Ministers both starting out and having been around for a while, will find this easy to use and handy for many situations.The quality of appearance is very satisfactory.

This little book is a great tool for any minister. The book is very attractive. There are a great number of helps for weddings, funerals, prayers for the sick, and the memorial helps are a good fast reference for appropriate scriptures, poems, and readings. I highly recommend this tool.

This product was great. The book was almost new, with only minor highlightings inside that you can't even notice. It arrived in almost no time. I admit that I didn't expect it to be that good.

This is one of the most helpful texts that I have purchased in the past year. It is easy to read and gives lots of examples as well as many points to ponder. HOWEVER, (if it matters to you)- make sure that you do not get the BOOK ALONE version. There is an online component that you need an access code to, which doesn't come with the book unless you buy the other version (I believe it said "with myeducationlab" in the item description). As a matter of fact, it's cheaper that way by about $8.00 believe it or not. I had to buy access separately because I waited too long to return the one that I bought which was book alone. I guess you have to live and learn... I hope someone benefits from my mistake!

I got this book for a class. It worked great. The book was clean and brand new. Thanks!

Very good reference on how to handle an elementary classroom. Children's environment and temperament were considered. Sample lay-outs included.

Smooth and speedy transaction. Updated emails on the tracking of my purchase were much appreciated. Great buy. Recommended.

The Complete Book of Self-Sufficiency is just that, how to get the best from a small garden, or a large farm, and everything in between. It is all covered, raising crops, and livestock, cure a ham, pickle onions, keep bees, generate power,and sink a well. The book is well written and I find myself refering to it constantly, it also makes a darn good read. The book is available in soft cover from Amazon.co.uk

The Complete Book of Self-Sufficiency is just that, how to get the best from a small garden, or a large farm, and everything in between. It is all covered, raising crops, and livestock, cure a ham, pickle onions, keep bees, generate power,and sink a well. The book is well written and I find myself refering to it constantly, it also makes a darn good read. The book is available in soft cover from Amazon.co.uk

First read this book while working on an organic farm in New Zealand,it changed my way of thinking completely.10 out of 10.

It would be difficult to improve or even to add much to a book which covers so many aspects of not just self-seffiency but the basic tenents of good land husbandry. Every aspect of what you may require to manage a 5 acre or 1 acre property with the minimum of outside influence is here. Managing your own small holding is a life-time affair with the land. All the advice on how to go about it is written in this book. I live on seven acres and it is indeed my bible for the land. It also makes very interesting reading even if you cannot be self suffient.

I first ran across this book in, of all places, a small bookshop in Florence, Italy during a "backpack tour" of Europe in the late '70's. As I paged through the book in that stuffy little store I began to sense that I was on to something very important. I ended up carrying that book all over Europe for 2 months and reading it over and over again and memorizing everything. Prior to the purchase of this book, I was a confirmed techno-geek, with the conviction that high technology would save the world. John Seymour changed all that. His step-by-step descriptions of everything from growing food to understanding traditional crafts and skills convinced me that there was a better way to live your life than what my professors were telling me. It's safe to say that almost every aspect of my life has been influenced by Seymour's book. It occupies a special place on my bookshelves, and I still take it down regularly and refer to its detailed drawings and lively text for inspiration in my gardening and woodworking. It's been a wonderful guide to "the big picture" of my life, and I believe its timeless message of sane and rational living belongs in every home.

Larry Dressler has produced a mighty punch in a small package. I've used his Consensus through Conversation with college students wanting strategies to make inclusive decisions in a public arena, to work teams wanting to suspend judgment while viewing conflict as creativity. Don't be fooled by thinking this is an old topic that you already know. Larry's brilliance helps us illuminate the critical conversations that lead to major breakthroughs in thought and action.

Marge Mohoric, Ph.D.
The Evergreen State College

This book offers both a thoughtful and pragmatic approach to consensus decision making. Dressler is particularly adept at inviting leaders to explore their goals, values, and beliefs with regard to a given issue while then guiding them through a clear methodology. He is careful to describe consensus decision making as one of many choices, not a one size fits all approach. The brevity of the book, his depth of knowledge, and the icons he uses (key point, tool, case examples, and sounds like) all add up to a clear and crisp reading experience--not unlike a great wine.

Effective, collaborative decision making practices are key in supporting organization effectiveness. Larry Dressler is an expert facilitator. He has successfully translated his art into clearly articulated strategy, highlighting the dimension of consensus decision making. This book is focused, clearly written, and a very quick read. It will be a great resource as facilitators refer back to the book for assistance. Wonderful work communicating the balance of art and science in group process!

As a consultant who works with coalitions and partnerships of people from different organizations and community sectors, I am very appreciative of the systematic approach Dressler provides for achieving consensus in decision-making. It is important that groups feel that the process they engage in to think through problems and make decisions is inclusive of the diversity of perspectives in the room, and is also effective at achieving results that facilitate progress. This book provides the framework and methodology to produce both those outcomes.

I began this book with a healthy dose of skepticism. On more than one occasion I've been involved in "consensus" decision-making processes that were less than stellar. (As an employee, a board member, a community member and business owner.) In the hands of an unskilled, or manipulative, or misguided (or worse, downright deceitful) facilitator a so-called consensus decision-making process can leave you feeling like your pocket has been picked. You know exactly what I mean. When you finish the "process" and feel like you've been hoodwinked into agreeing to something because:

- You didn't fully understand the scope of the issue you are supposed to be dealing with.
- People with important information about the issue weren't in the room.
- A manager who is worried about his ox getting gored has set the whole thing up to "share the blame" for some no-win problem he doesn't know how to solve.
- You could never get a word in edgewise after your first stated concern stamped you as "not a team player."
- And it was clear the boss wasn't going to go along with the decision the group made anyway!

Well, the author not only educated me about what real consensus looks like, I feel like I've been inoculated against the toxic variety. The book, as mentioned in another review, is lean and mean. But there is plenty of substance to chew on, including:

- A useful comparison of different decision making methods, along with their strengths and weaknesses.
- A clear explanation of the considerable power of a consensus process. (Not the least of which is accelerated implementation of a decision.)
- Succinct guidelines on how to start a consensus meeting off on the right foot.
- Clear suggestions on how a multi-stage consensus process can be organized.
- Specific strategies for dealing with people who engage in unproductive behavior. You know them as obstructionists, grandstanders, and those who sit silently waiting to strike with critical comments just when it seems the group is making progress.

Perhaps the greatest value I found in this book is that it will steer me away from making the same mistakes I have seen other well-intentioned decision facilitators make time and again. Like not paying attention to simple and obvious things such as laying down ground rules for how people will communicate as they work toward a consensus. The author even puts words in your mouth by giving you on-point language to use just for this and other such occasions you will encounter while leading or participating in a consensus process.

The information is so accessible and useful beyond the topic of consensus that I have no doubt that I will wear this book out in no time. The pages are already dog-eared and the spine is creased. Thankfully I haven't dropped it in the tub yet.

This is the third in the Moosepath series of books by Van Reid and it maintains his exemplary standard of good writing and is a delight. The story makes a great winter read as it uses all the atmosphere of the season - winter snowstorms, crackling log fires, spooky deserted houses. It follows on from the previous novel Mollie Peer although this story is complete and can stand on its own; but if I you intend to read Mollie Peer (and I recommend it most hightly) it would be best to read this novel after Mollie Peer or you will know what happens in Mollie Peer. This really is good wholesome storytelling at its best - not a watered-down-to-not-offend wholesomeness; but a rich, life-affirming novel of loveable characters in a rollicking laughter-filled old-fashioned tale that will bring tears of joy and sadness. READ THESE BOOKS!

if, like me, you're a bit plugged up from reading irvine welsh, noam chomsky, dave eggers, etc. van reid's "daniel plainway" might just do the trick.

i picked this up on a whim and afterward was scared i had gotten myself into something that was going to be a bit "precious and old-people-y", though i held on to a glimmer of hope due to the fact that "the onion" had read and liked the book.

in the end i couldn't put the thing down -- partly due to the author's way of jumping from storyline to storyline on a chapter by chapter basis, but mainly due to the fact that it was a delightful read. it reminded me more than a little bit of a rural american sherlock holmes adventure (the story is set in 1890s maine), but with tongue planted firmly in cheek (never irritatingly so though).

i won't divulge any details of the storyline, but i will say that i thought the book peaked about 2/3 in (when all the various threads finally came together) and after that it slowed down a bit. not bad, but perhaps mildly disappointing after such a fantastic build-up. one other point of note: if like me, you find yourself wanting to read the first two books in the series after finishing this one, you'll realise you've been given too many spoilers about book 2. will this affect your enjoyment of book 2? dunno. i haven't started that one yet... but i know how it ends.

i don't think you can go wrong with this one. regardless of your age or interests, a bit of good clean old-time book reading fun is coming your way.

Van Reid is just a great story teller. This is the best (so far) in his Moosepath trilogy.

Hurray for the Moosepath League!! Maine novelist Van Reid now has published a series of his comic, sweet novels, each more pleasurable than the last, featuring Tobias Walton and his companions Ephram, Eagleton and Thump. His most recent offering, Daniel Plainway: Or the Holiday Haunting of the Moosepath League, is the perfect Christmastime or winter fireside book. Woven with so many pleasurable amiable asides and subplots, the main story about a kidnaped boy and ancient Norse writings seems almost an afterthought. To take one example, Walton, whom Reid describes as "himself a pearl, and good things did seem to surround him", starts the novel losing his hat in a sudden wind; the peregrinations of that topper itself, and the goodwill it seems to bear from its owner, flow delightfully through the story. In another delightful scene, Reid waxes rhapsodically on the perfect qualities of snow for snowballs, leading to a delightful snowfall fight involving the novel's heros, villains, and local youngsters. A particularly pleasurable turn for me, a former classicist, is that the interpretation of the writings depends on hearing the Greek spoken in a seemingly nonsensical English phrase, "she'll bust her feeding." Although always lighthearted, Reid's novel is not without serious purpose, as expressed in the dialogue as to whether "there are so many people in the world willing to drive tragedy" or whether "there are as many, more, really, who are willing to put things right." In Reid's world, those who good-heartedly "put things right" - most especially the comical Moosepath League - predominate. I finished his book with a fair certainty that the same prevailed in my own place and time.

'Daniel Plainway' is the third foray into the adventures of The Moosepath League for Van Reid, following 'Cordelia Underwood' and 'Mollie Peer'. If you have not read those volumes, do so now.

In this episode, the charter members of The Mossepath League encounter their alter egos in the form of the Dash-it-All Boys, while the other members of the league match themselves against a secret society, obsessed with discovering lost Viking riches, known as the Broumnage Club.

These adventures, however, are once again woven into the fabric of the continuing story of Bird, a small boy whose story has been heretofore a mystery, in great Van Reid style. That is to say brilliantly. Reid's talent for intertwining story threads is unmatched by any author in my eclectic library, and it is a singular pleasure to find recurring, peripheral characters scattered about the pages of 'Daniel Plainway', as well as 'Mollie Peer'. When these characters appear, it is sometimes to deliver a funny anecdote or story, or to be merely a small participant in an ongoing conversation; and whether identified by name, or left for me to surmise their identity myself, I always feel like a participant in an inside joke.

I would love to apprise you as to the identity of Daniel Plainway, or hint at how he is connected to young Bird, but I feel I would be diminishing your reading pleasure, not enhancing it. The best turn I could do for you, in regards to this review, is stress upon you the joy you will have in reading Van Reid's chronicles of The Moosepath League, starting with 'Cordelia Underwood', then 'Mollie Peer' and ending with 'Daniel Plainway'.

I feel confident when you are finished with this trio, you will be anticipating the fourth installment in this saga as eagerly as I am.

The seven reviews that preceded this one do a wonderful job describing why Data Driven: Profiting from Your Most Important Business Asset gets 5 stars. It is a great book and provides a concise framework for evaluating investments in your data. What I'd like to add here are a few words about one of the most important contributions Tom's latest book makes. That is, the way to drive data related improvements is by tying the data to value. (Tom calls it "profit" but it is easier to explain "value" to an arm of the Federal Government.) By illustrating many ways to link data with value, Tom convinces readers that this is doable. His articulate guidance flies in the face of some who consider the task of linking data to value to be very difficult.

While we the believers (those of us already convinced) will benefit from Tom's concrete examples and concise arguments - those who will profit most from this book are those who don't know that they need to read it. If they do, they will rapidly make progress toward their goals. As a fellow member of the 20+ years of data-consulting-club, I am please to now have a book that I can hand to current and potential Data Blueprint (http://datablueprint.com) customers and say, "Read this and then we'll discuss your situation."

Great read. In today's world, understanding data is crucial for every company large and small. The book offers a variety of ideas for Information Age employees to improve themselves and the companies they work for.

Tom Redman really gets it. While many have talked and discussed the notion of information as power, Tom understands the true implications of this. Bad data leads to bad things. The current financial crisis is just the latest example of how many of our disasters are not only man made but essentially "information disasters." This book, especially the chapter on using data to make better decisions, should be required reading for everyone in Washington.

Redman has an incredible knack of taking complex and tough problems and cutting through the chase to make the solutions deceptively obvious. His book is full of insights from his many years of experience. He is a story teller in the best sense of the word bringing real world examples into a broad conceptual framework. His passion and understanding of the importance of data quality is contagious. More importantly, he lays out in clear and concise terms how to address data quality issues in a way that results in making a company's information truly its most valuable asset. He understands that achieving this requires not just an understanding of technology and data but also an understanding of people, organizations, and processes.

Many is the time I have tried to make the case to managers that a) it is important to address the management of data and their quality as seriously as they address the management of money or personnel, b) that this is not a technological issue (although technology has made it important and technology is part of the solution), and c) that it is hard to do. These are simple premises that should be generally understood, but it is hard as a harried manager to embrace them. Dr. Redman has finally produced the handbook for management that can make these messages actionable.

Dr. Redman's writing is both accessible and enjoyable. He describes the full array of reasons why the kind of data quality program he proposes "can't be done", including politics, technology, and general attitudes throughout the organization. Then he shows how it can, in fact, be done after all.

He begins by describing the costs of poor data quality and then makes the case why these costs should--and can--be reduced or eliminated. He then describes the importance of making data accurate and appropriate at its source, rather than trying to clean up a database that is already populated with bad data. He cites 10 "habits" of organizations that have been successful at this. These include such things as "Focus on he most important needs of the most important customers.", "Measure quality at the source, and in business terms", and so forth.

In short, Dr. Redman has produced an approach to the problem of managing data quality that is in terms of management priorities and concerns. This book should be on every CEO's immediate bookshelf.

This is not just a book for executives and senior managers. It is a must read for anyone who wants to see the big picture of what the Information Age is really about. After reading "Data Driven" you will never again think of the data as an enormous meaningless heap of boring numbers and strings hidden behind the IT walls. Instead you will see the data for what it is - the complex and exciting living ecosystem that drives the health and wealth of the business organisms.

The book is an easy read. From first to last page it is full of seemingly obvious, yet startling ideas. I read all data quality books (and even wrote one) and most other books about data. Some were useful, others valuable. This book I simply enjoyed. It made me think, it made me laugh, and it made me want to immediately discuss what I read with my colleagues. At the end I only wished it had more pages.

In this new supplement, the authors have identified four essential educational components that educators must process when addressing the issues of using technology within the educational setting. These emerging issues of cyber standards include (a) developing a compressive, site-based technology plan that focuses on the improvement of student learning (b) developing policies for cyber security that protects the school from potential liability and student endangerment (c) developing appropriate and factual communication strategies that support positive marketing of the school mission to the public and (d) how teachers can engage the use of technology for improving the teaching and learning process.

Today more than ever, American schools are facing a national dilemma on how to improve education. A new era of transformation is evolving from the traditional Industrial Age school to the school of the Information Age. To accomplish the reform of public education, a new way of thinking about old practices needs to be regenerated to create world class schools. In the book Developing School Programs and Policies, I discovered new ideas, methods, and programs that will help individual schools to regenerate the traditional into the practical. Many time in the history of school reform we have become bogged down by the theoretical and not the practical. This manual is purely practical and provides a step-by-step model for application, something that has not been commonly available in most education resources. The authors have addressed many of the complex issues of public schools by defining policies and programs that are ready to use and applicable to most school settings. The topics range from curriculum improvement, at-risk programs, the expansion of the school day, discipline, safety at school, teacher responsibilities, to the establishment of a vision and goals for school improvement. The book is truly an anthology of pactical ideas that can be used by school board members, superintendents, principals, teachers, and community task forces responsible for regenerating public schools. As a graduate student, I found the book very useful in helping me to understand how schools and school programs are designed.

The first supplement, Observing and Assessing Teacher Performance, is an invaluable tool for principals looking for an evaluation system based on improving instructional performance. The performance data that is collected is both productive and supportive because the process itself involves the teachers in their own instructional improvement. Helping teachers teach better is the ultimate goal of this evauation system.

What a novel idea!

I would highly recommend this book to anyone who is interested in reforming the educational practices within their local schools or to anyone who is a student of educational reform. This book truly weaves together the best practices and standards for school improvement and takes a hard look at policies, practices, and attitudes that are in need of fundamental changes as we stand on the threshold of the 21st Century.

If you are striving for a world-class school, you need this manual.

Sandy

Public schools are now discovering that they cannot prepare students to succeed in tomorrow's world unless they reinvent themselves today. The schools that will thrive in the future are those schools that embrace reform and take control over their own destinies. In many cases throughout the nation, today's schools are not in control of their own destinies because of the loss of local control and the inability to initiate an open agenda for public engagement in the school renewal process. Despite this, policy makers (state agencies and legislators) continue to establish mandates for holding educators accountable for student improvement. Designed in non-collaborative environments, these mandates are based on high-end accountability policies that regulate school reform. However, rarely are these reform mandates based upon the wisdom of school effectiveness research. Additionally, the local school communities are not consulted about how the new regulations will influence the education of their particular school populations. Five years ago, during the course of our crystal ball gazing, we missed several important concepts when developing this manual. We did not recognize that policy development would have such an influence on school reform measures, nor did we fully understand the extent to which effective schools research could have on the impact of policy development. To support communities in building stronger schools and regaining ownership, this manual provides a guide for supporting effective school practices through polices and programs based upon effective school research.

The authors are very detailed and descriptive with the information needed to administer the daily task of leading an effective and successful school. It is a definite hands on resource that you will want to keep handy and review and use daily. The authors are very knowledgeable and have studied all angles of organizational procedures and implemented suggestions for different sites that may be modified to adjust to your situation. It is a book that a new principal would find quite useful in setting up a building that would run successfully from day one and effectively limit major crisis from ill thought out planning. The chapter on safety is, in this time of major concern, a vital guide to helping protect a school from later regrets of irresponsible behavior to the safety and concern of all within its confinds. I as an administrator of an elementary school found it very useful and highly recommend it to others as a very useful guide and resource to keep on hand when reviewing or changing procedures within your building.

The days for public school security have arrived, and we, as educators, must take every precaution to protect the health, security, and wellbeing of every member who enters the school's environment. In the new supplement to be released in December of 1999, authors Michael King and Linda Harrison give you a comprehensive look at school security and crisis management. The new supplement entitled Programs and Policies for Developing A Safe, Secure, and Healthy Environment will provide expert advice on how to plan and develop a school crisis prevention plan.

The new supplement is divided into three major Chapters. Chapter 8-1, "School Building Security," provides administrators with an overall program for securing their school facilities. Chapter 8-1 concludes with a valuable assessment tool that administrators and security officials can use to evaluate the present level of building security and provides a reference point for future security planning.

Chapter 8-2, "Developing a Crisis Management Plan" provides policies and procedures necessary to prevent and react to school threats, emergencies, and evacuations. The Chapter is divided into two parts: those crisis situations that require evacuation and those crisis situations that require taking shelter.

Chapter 8-3, "School Health Services," provides policies and procedures for dealing with a variety of health issues. Its major purpose is to help school staff members recognize and react appropriately to those medical situations that occur within the school setting. It includes policies and procedures for reacting to student injuries, handling contagious and chronic illnesses, recognizing social and psychological issues, and administering medications.

All three Chapters of this new supplement are important parts of a comprehensive crisis management plan in any school.

This book contains a lot of information on ways you can make a difference. It is great for parents to consider if they are looking for family activities that teach their children about the world around them. As a single person, this has given me some great ideas of ways I can help others and feel like I am making more of an impact in the world.

For some, compassionate feelings can overwhelm spare time and energy: readers with such a problem should consider The Difference a Day Makes : 365 Ways to Change Your World in Just 24 Hours a kind of recipe collection for doing good. Turn good intentions into powerful action with a guide which provides vast lists of good things which can be done in a few simple minutes or hours; from providing a resource list for a neighborhood to encouraging workplace and home use of the arts, and assisting an elder who has a pet.

What a refreshing read - both thought provoking and resourceful, In today's "information overload" society, it's nice to have a handy resource to help me accomplish many of my personal volunteer goals without it being so much work. In fact, I'm going to buy copies for all my nieces and nephews as they are all charged with doing community service projects and, in my opinion, need to experience that "giving back," among other things, makes you feel good about yourself!

This is a nice book. It shows how simple everyday deeds can have a positive impact upon the world. Too often people who genuinely want to do something good for society honestly don't know how to go about achieving anything. This book gives great suggestions and points would-be philanthropists in the right direction.

"The Difference a Day Makes" is a terrific book. Karen has done a great job in communicating the importance of giving back every day. There were several new ways to give that I learned through reading this book. It is easy to read, understand and implement in your daily life. I would recommend it to anyone that wants to make a difference (and that should be everyone).

Do you feel that marriage should be one of the most wonderful things in life? Do you feel sad about the divorce rating? This wonderful book explains how to live a meaningful and warm relationship. It explains what modesty is and why we need it. It discovers intimacy. A must read!

I recommend this book to all my friends and am actually buying it now for a friend who recently became engaged.

There are some books that defy definition, Doesn't Anyone Blush Anymore by Manis Friedman is one of them. This sweet book addresses many issues involved in relationships, love, and intimacy. It examines how interpersonal barriers that were once seen as sacred, that ensured the integrity of emotional health of individuals and families have been ripped away. The consequence of modern society shedding a traditional lifestyle that appeared superficial, to those living a rote existence according to these age-old practices, is a state of confusion and pain rather than emancipation. While this book appears to be about modesty, it truly deals with innocence, the end result of modesty. Manis Friedman argues that we as a society need to reclaim our innocence by setting personal and familial boundaries through implementing modesty in dress, speech, thought, and action if individuals and families are to become healthy and whole once again.

While comparisons to Return to Modesty and Kosher Sex are expected, this book differs in several ways. First, Manis Friedman never had a doubt that a modest lifestyle is better for someone's mental and spiritual health and second, he's not just talking about sex. The third difference is that he's not so much talking about a broad sweeping movement as much as a method of helping individuals get their lives on track.

Manis Friedman is one of the celebrities of the Lubavitcher movement and his writing and lectures exemplify why the Lubavitch movement is one of the most successful in reaching out to Jews unimpressed with observance. The operating procedure seems to imply "you think it's all going to be too hard for you? It doesn't fit your personality? Well, let's start small and see what you do feel comfortable with".

In this book Manis Friedman doesn't talk about the sexual mores at first. He knows that people see them as hopelessly outdated and Victorian. Instead he talks about modesty as an all encompassing part of the relationship. In his sermons, he helps to sensitize the reader to avoid little things that couples do all the time like arguing in public, making snide remarks when their partner argues with the clerk at the grocery store, etc. Through these stories and examples he gives a very intriguing and real picture of what a marriage could be and how it can be still romantic and fresh forever instead of for the first decade.

By the time he starts talking about the sexual rules of modesty, you are with him. You want the kind of relationship that he describes and if that means you wait until you get married to even touch a woman, so be it. And since this is Judaism, not Catholicism, there is no condemnation of sexuality. It's all about refinining sexuality and making it better than it could ever be in the so-called "swinging single" scene. When Manis Friedman describes a young man who isn't interested in dating or getting married just yet, he even hints at the popular "repressed guy just waiting to release all that pent up energy" fantasy with apparent approval. And just in case, you think that Friedman's ideas based on Halackic Jewish law are terribly repressive and limiting in sexuality, the guy's got 14 kids. He must be doing something right.

Read it. You might not agree with it. You might disagree with 90% of what's in this book, but that 10% that you agree with will make you think and make you feel and help you make healthier decisions in your life.

Years ago I heard Paul Harvey say that every American should go out and buy this book. I ignored him. Recently, while staying with a friend, I began reading her copy and couldn't put it down. I am now buying myself a copy.

What seems to be a passe perspective on life turns out to be brilliant and understanding. Manis Friedman has a remarkable grasp on the "places" inside us that we try to ignore. His advice for living and loving is unusually sound and his gentle delivery is among the finest.

I can't wait to see Manis' next book.

This book made me discover knowledge management. It is very well documented, very thougthful, easy to read... An excellent starting point.

Dust off those liberal arts degrees before opening this challenging treatise on knowledge management, written by a trio of academics who call themselves "constructionists," quote Sartre and speak passionately of "post-modernism." Their work explains how to gain initiative and constructive input from workers by modifying traditional command structures - a grounded approach that is much more realistic than the revolutionary conversions called for by other experts. Managers who balk at the thought of granting autonomy or increased access to their employees may well be converted away from their hierarchical dogma here. We at getAbstract particularly recommend the lively knowledge-creation case histories and the wonderful section explaining how companies can create valid, imaginative futures. (What if IBM had imagined a world in which software was more important than mainframes?)

I had a pleasant surprise when a friend of mine decided to gift me "Enabling Knowledge Creation" by Georg Von Krogh, Kazuo Ichijo and Ikujiro Nonaka. It forms a sequel to "the Knowledge Creating Company" co-authored by Nonaka and Takeuchi published in 1995 . The first book was a seminal work which has profoundly influenced my views on Knowledge Creation (Nonaka refuses to entertain the concept of KM , resolutely denying that Knowledge
can ever be managed!) along with writers like Tom Davenport and Larry Prusak. However, the first book was open to a lot of criticism saying that it was just too "theoretic", "vague" and "generalised" ...Nonaka et al try and get more hands on, and tool bookish with this book.

However, this book is likely to disturb people who have read and formed ideas about KM by reading works of the American thought leaders.

In the start of the book the authors try and make the difference explicit.

In a passage titled "what's wrong with knowledge management?" they spell it out :

Pitfall I: KM relies on easily detectable, quantifiable information.
Pitfall II: KM is devoted to the manufacture of tools.
Pitfall III: KM depends on a Knowledge Officer.

While the premises of Knowledge Enabling and Creation are:

Premise I: Knowledge is justified true belief, individual and social, tacit and explicit.
Premise II: Knowledge depends on your perspective.
Premise III: Knowledge Creation is a craft , not a science.

The authors reiterate that organizational Knowledge Creation involves five main steps :

1. Sharing tacit knowledge
2. Creating concepts
3. Justifying concepts
4. Building a prototype
5. Cross-leveling knowledge.

To facilitate this the following 5 enablers need to be in place :

1. instill a knowledge vision
2. manage conversations
3. mobilize knowledge activits
4. Create the right context
5. Globalize local knowledge

The book is rich in case studies which show how different companies that follow these concepts are growing in leaps and bounds and innovating over others who remain stuck in the KM paradigm.

The authors note that in the Knowledge journey companies can be mapped in 3 phases, which might or might not be sequential.

1. The Risk Minimisers , whose focus is capturing and locating knowledge. The tools they use are data warehousing, datamining, Yellow pages, IC-Navigator, Balanced Scorecard, Knowledge Audits, IC-Index, Business Information Systems, Rule-based systems [these firms still view knowledge as a resource that needs to be collected and managed]

2. The Efficiency Seekers, who focus on transferring and sharing knowledge. The tools they use are internets, intranets, Lotus Notes/Groupware, Networked organization, knowledge workshops, knowledge workbench, Best Practice Transfer, Benchmarking, Knowledge-gap analysis, Knowledge sharing culture, Technology transfer units, Knowledge transfer units, Systems Thinking

3. The Innovators who enable Knowledge creation are typically those who embrace a knowledge vision, managing conversations, creating the right context, mobilize knowledge activists, globalize local knowledge, professional innovation networks, new organizational forms, New HRM-systems, new corporate values, project management systems, corporate universities, communities and storyboards.

In the many publications on Knowledge Management, the writings by Von Krogh and Nonaka (and, in this case, Ichijo) stand out in a number of aspects: 1) their emphasis of knowledge "management" as an essentially human and social process 2) their emphasis on linking knowledge management with strategic focus and business results 3) the inspiring examples and writing style.

This book is a clear showcase of these elements. It provides a profound yet pragmatic guidance on the road to becoming a learning organisation. Where capturing & locating, and transferring & sharing knowledge are essential in achieving competitive advantage through knowledge, the real source of sustainable advantage is, as the authors claim, the continuous creation of new knowledge, as a result of developing a strategic vision and an enabling organisation and culture to realise that (evolving) vision.

Being involved in implementing a number of the concepts in our organisation, I am convinced this book provides many ideas and tools that will help today's corporate world in reshaping our business for the knowledge economy.

Highly recommended!

The author's of this book are leading thinkers in the KM field. Perhaps the best way to describe this book is as a sequel to Nonaka's earlier 1995 book. But, we all remember what happened to Scarlett, again a much touted sequel. Although this book was a slight disappointment since Nonaka has set reader's expectations a little too high with his earlier groundbreaking title "The Knowledge Creating ompany" that, for the most part, defined KM as we know it. An academic reader will appreciate they theoretical insights provided and extensive references to supporting literature. But there are some aspects that this book underplays: 1. Knowledge creation is fine, but knowledge integration is perhaps as important---an issue to which the authors pay little attention. 2. Excellent ideas aside, this book underplays the significance of empirical evidence and most cases tend to be descriptive qualitative analyses. 3. The role of technology is highly underplayed. 4. The book has "sufficient" overlap with the authors' research papers in the uropean Management Journal. For academic readers who have read those, this might be a little disappointing. 5. The concept of KM and it's relationship with innovation at architectural and component levels is not described in much detail.

On the positive side, you will find that: 1) Lots of issues that were barely touched upon in Nonaka's preceding book are described in further detail. 2) The book is very well written and the tone is accsible to both academic and non-academic readers. 3) the concept of BA is elucidated in further detail Readers who do not follow academic research journals might find that an interesting extension. 4) A link between strategy and KM is well illustrated. For businesses, KM is of little value if there are no results. The authors describe how to look for those results (or in lay terms, ROI). Academic readers will also find Nonaka's recent paper in a recent issue of Organization Science (2000) to be of much interest. Academic readers must also realize that the approach here seems to be "post modern," and indeed quite qualitative in the European research tradition.

To sum my opinion, this book is a worthy addition to the bookshelves; but, it is not to be read without reading Nonaka's preceding book "The Knowledge Creating Company." A word of warning is in order: Academic readers will enjoy this title however, managerial readers might find it a little heavy and abstract. Indeed, this book stands out of the crowd with three authors who are well respected in the American research circles---consequently, its high overall quality comes as no surprise. Recommended.