Online Books

In an ocean of business books, Beyond e stands out as a prize catch. Too often, today's "gurus" write books that trumpet their personal accomplishments conveniently leaving out practical applications to specific business category needs. If we want real solutions, the cost raises from a $25 book to $25,000 per day consultation fee. Steve Diorio gives it all away in his book. Beyond e can also be called beyond best practices. He is the one guru I would invite to help my organization apply new technologies to our sales and marketing efforts. Read the book, pick up the phone and give him a call.

Steve Diorio has written a meaty and relevant book about selling technologies. In an age when there is so much E hype and fluff that only serves to confuse, we needed a book that was born from practical, everyday consulting and research in the offices of the best companies. The salient ideas about which Mr. Diorio expounds are absolutely critical for growth and profit. They carry with them an imperative that to ignore the protocols of this newest e technology will lead to peril and a fatal falling behind the power curve.

I read the excellent reviews in which professors recommended Beyond E. They were impressive. But, this book was written for executives and senior managers who have the very life of their corporations in the palm of their hands. It is obvious that Mr. Diorio has spent considerable time with his clients and sweat blood with them to achieve the best e-practices in marketing, promotion and selling.

I believe the book is about stretching the IT and Internet sales budgets so that busineses can grow at an accellerated rate. The book Beyond E is truly futuristic because it clearly outlines what the best companies have been doing and what the leaders of tomorrow (the followers of our leaders today) will be doing in late 2002 and in 2003. The blueprint is drawn up, the creation of dynamic selling technologies has been built, but, sadly, few understand it, and even fewer have actually implemented it. Companies like Dell Computer, IBM, Charles Swab, Amazon and e-Bay are only a few of these futuristic leaders that Mr. Diorio writes about. They "get it". How long will it take others? Mr. Diorio lays out in detail what needs to be done right now.

Mr. Diorio is like a drum major for executives to immediately order "the engineering of sustainable technology innovations into the sales and marketing process", to quote Stve Diorio. The traditional software analysts and programmers in companies are not prepared for the accelerated rate at which customer service and marketing creativity must be coded to stay abreast of changing customer needs and wants.

It is about knowing the mind of the customer and changing systems at every level of the company so there can be real-time change. I got a distinct sense of urgency in reading the book. As a management consultant, I now feel driven to alert my clients that "getting it" is urgently critical. Steve Diorio virtually screams out at us that positive results can be realized only from the implementation right now of dynamic marketing, selling and customer service e-systems.

Mr. Diorio understands how important all of these ideas are in order to create cutting edge business models and viable ways to turn IT chaos into order and opportunity. I am glad I read the book. I've recommended it to many of my clients and colleagues.

Finally a book that doesn't force-feed you candy-coated customer experience stories that are interesting but don't tell us anything we do not already know.

Having read most of the more celebrated sales and marketing books of the last decade, this one actually has some substance behind it. I was thoroughly impressed by the amount of research and experience that stands behind this book. Instead of providing a few nice anecdotal cases about customer-centricity or customer loyalty, this book provides a comprehensive view of how technology is changing sales and marketing practices throughout an organization and across all brands. Most importantly, it provides you with actionable insights into modern sales and marketing best practices.

If you have been as frustrated as I have with the superficiality of recent sales and marketing books, then you should definitely give this one a try.

Having taught a variety of marketing courses at the undergraduate, graduate and executive levels, I am always looking for books that present the ways in which new technology (and the Internet in particular) are affecting market relationships. Often these texts are full of exaggerrated "war stories" or can be easily summarized into a few general points. Steve Diorio's book, in contrast, is current, meaty and well substantiated. He not only provides several examples of recent successes and failures but synthesizes this new information into the age old framework of serving the customer and firm by adding value to both. I highly recommend this book to any marketing professional as well as any professor who wishes to bring their marketing strategy or course content into the 21st century.

Steve Diorio, outlines in 12 ways how technology is transforming the way the customer and the company will interact in the future. He has done an outstanding job of making sense out of all the e hype over the last three years and makes clear what works and what fails as e business becomes more of a digital business strategy. I highly recommend his book to any executive that is thinking about building a sustainable business strategy.

It is a practical book. Useful tips. If the pictures in color would be better.

Reviewed by Josef F. Buenker for Reader Views (2/08)

I don't know if I'll actually ever do it, but this book made me want to buy things in order to sell them on eBay. Daren and Nancy Baughman, the authors, are in the auction, resale and eBay business. Nancy's (she seems to be the primary author) interest and enthusiasm for her business clearly shows.

Although in certain parts the book had some spelling and grammatical errors, the author/editor's apparent reliance on spellcheck does not detract from the book. "Buy It, Sell It, Make Money" does a nice job of explaining the business of buying and selling "luxury" goods - the term "luxury" being determined by the reader's own lifestyle. Whether one is interested in trading up an item he or she already owns by selling it and buying a better model or one wants to acquire something new, this book could be of great assistance in the process.

After a general explanation of the best venues to acquire and sell various types of items (buying and selling furniture is somewhat different than dealing in modern art), the authors give the reader a very handy guide to the best brand names in a number of common "luxury" item categories, ranging from art to clothing to jewelry to toys.

This book was an interesting read. Anyone who has ever had aspirations of being in the resale or retail business will probably find "Buy It, Sell It, Make Money" interesting.

Very good book - informative and interesting - provides useful information - I reccomend it.

This is a great book that I recommend. I purchased the book for the guide but it provided so much more. I have been selling on eBay part time but was always in need of things to sell - NO MORE. Thanks to this book, my husband and I went to our first storage shed auction (recommended by the authors) and we purchased one full of great things. Inside the shed we purchased are some great antiques, some very nice china, some English porcelain figurines, tools but the best was a jewelry box. The jewelry box had 2 14kt gold necklaces and a 14kt gold ring with a beautiful ruby. It also was filled with tons of very nice costume jewelry! We are going to make a ton of money off this one purchase - thank you Daren and Nancy for this wonderful book - I Bought it - I'm selling it - and I am MAKING MONEY -- YA

My husband and I have been selling on ebay for about three years now, and we're always looking for new information to help improve our business. This book gave us a lot of great ideas which we put into action the first week after reading. It's an easy book to read and understand, and we both couldn't put it down until we were finished reading. If you're not into ebay, it also gives great advise on other avenues for selling your goods. Buy this book, you'll be pleased!

You have to keep in mind that this is written by a real estate agent, so he really has an agent's best interests in mind, not yours as a buyer or seller. That said, the book does contain a complete survey of buying/selling homes (mostly buying, actually), assisted by online websites. I found the text too verbose, and I wonder if the publisher or author gets paid for the sites they recommend, for a lot of other useful sites aren't mentioned at all.

Over a year ago I borrowed this book from a friend, and read through it during the entire process of my first purchase of a house. It helped very easily to follow all that was happening, all the terminology, etc. and in some cases, to be ahead, and expect the next steps.

It was so helpful, that I decided to buy it for myself this year, as we're considering the sale of our place, and getting us a larger house.

If you're going to buy or sell a house, you have got to read it: it'll be of extreme help.

This book made my life so much easier by explaining in easy to follow steps how to do everything i needed to sell homes and purchase a new one. It is very thorough, covers all topics from A to z and the recommendations on web sites were right on. The author knows his stuff. This is the first Idiot's Guide book I've bought and I'm so glad i did.

I had to take the time to review this book because my husband and I almost lost our dream home. This superb book helped us save our transaction at the last minute and avoid a horrible lawsuit. Thank God a friend referred us to this book or we wouldn't be living in the perfect home for us. We were buying a home For Sale By Owner and were working with the most difficult seller imaginable. With the help of this guide we not only salvaged the deal, but got better terms and more repairs made to the home. Thank you so much to the author and publisher for writing this book-it's phenomenal. The negotiating chapter is worth thousands of dollars. And to all those buying or selling homes By Owner or even with Realtors-don't do anything until you buy this book. You will be so glad you did.

I got this book for my dad for Father's Day because he and my mother are planning on selling their home and buying a smaller home. the For Sale By Owner comments in some of the other reviews caught my eye because my parents want to sell their home themselves. I started looking through the guide out of curiosity and found myself reading more than half the book. Besides being informative and detailed, it's actually interesting and somewhat funny. i ended up giving it to my father early and he read the entire guide in two days. he said it was the first time he's ever read a how-to book from cover to cover and he's bought over 50! i recommend this book to all people who are planning on buying and selling a home in the future (which is just about everybody) because it is exceptionally clear, informative and jam-packed with advice, facts and data. And it makes a great gift. My dad loved it and is using it to get their home ready to sell By Owner.

I jumped into Cybergypsies with one quick bound..it grabbed me as its prisoner until the very end..Zany characters prance in and out to the click of the keyboard and the roar of the modem..I found myself being caught up in the frantic pace..neither here nor there..from one world to the next and back again in a split second.Jarley remains the true Hero!Bear his Alter ego! A wild burst of wind speeds the characters on into the nether world of the cyber addict. A delightful bit of intrigue worthy of Ian Fleming with all the wild hilarity of Kurt Vonnegut. A good read to the very end!

In the mid-'80s, Sinha, a London ad writer, became seriously addicted to the earliest and most fanatical internet outposts--multiuser games and bulletin boards frequented by hackers, virus makers, software pirates, dungeons and dragons role players and other "cybergypsies". How this nice married father of two with a new house in Sussex almost lost it all to his modem becomes an enchanting tale, full of jarring, hallucinatory, humorous blurrings between worldly and wired events. So many books have tried to capture the heady horizons and disappointing mirages of cyberspace; Sinha's beautifully written virtual travelogue actually does--at least one strange corner of it.

A strangely fascinating exploration of the dark side of cyberspace, where virus writers, porno peddlers, and fantasy game fanatics have created an anarchic subculture that blurs reality and imagination...Part Dante, part Bill Gates, part Jack Kerouac--however you categorize this bizarre book, it's worthy of attention.

This story lures you along a path of sheer escapism, and just as you are starting to relax in an imaginary world, drops you into some events that humans in very recent time have had to endure. Events that have been readily ignored by most of us in our "imaginary worlds", such as Bhopal and Kurdistan. So relax into the tale, and be prepared for a jolt.

I thoroughly enjoyed this book, for two reasons. Firstly, I should declare a personal interest: I was a colleague of Mr Sinha's during the period in which the events (all true, I believe) described in the book took place. Secondly, as a person of similar mindset, The Cybergypsies helps me to keep uppermost in mind the importance of balance, perspective and 'all things in moderation'. It was a privilege to work with Mr Sinha, and a great pleasure to read his powerful, elegant, intelligent prose - without being seduced into buying something! I have no doubt that this book will become a legendary volume, describing the beginnings of the internet. Indra Sinha successfully illuminates the significant events of his lifetime, capturing the essence of net culture. He blends story, characters and background detail to spellbinding effect. The Cybergypsies is a page-turner that left me exhilerated, sated and wiser. Balu, you are indeed a love god. Bomshanka.

This book was very easy to use. It was just like vocabulary books you had in middle school. You start off learning things like prefixes, root words, suffixes etc. Then they start putting words together. It will help you understand medical terms when you break them down. The flash cards also help.

This is a great way to learn medical terminology. It's easy to understand, interesting and presented in a way that makes it easier to learn than just straight memorization. I am planning on keeping this book and not reselling it, because I think it will be a great reference for future classes as well.

I paid extra to have them delivered in 24 hours and sure enough, they came. Awesome!

Classes started and its not a class you want to be behind on. I odered the book though my school, but it was on backoreder forever. Finally got mad, cancalled my order though school and I ordered book here, paid a little more because I wanted it over night! I guess I'm better off getting the book though amazon. Atleast I didn't get far behind!

In a different school, I took Medical Terminology their book is confusing, This book is GREAT, pic to show where stuff is, and explains. I understood this book a lot more then the old one!

My son finds this book very helpful in his prenursing course which is also entitled Medical Terminologies. It is thorough and comprehensive. The root words are very helpful and the pictures are descriptive.

Until search engines get a heck of a lot more intelligent than they are now, the best source for web site recommendations is from human beings. Particularly humans passionate about their subject matter. Judy and Gloria won't waste your time with a bazillion irrelevant links. They know their subject matter, and they know a good site when they see one. They're also a stitch. Or perhaps two stitches. Buy this book!

In addition to extremely helpful tips throughout, this little book is jammed-packed with great sites that are nicely arranged. No more wasting time with a search engine for me! I give it two thumbs way up!

Judy and Gloria have done it again! They've boiled down all the obfuscations of the net into discussions that quilters will enjoy. They offer their picks for the best Web sites to find free patterns, free quilting how-tos, and even free stuff for doll-makers. It would be hard to find this kind of stuff with a searcher. The net information in this book is completely different from what's in their Quilter's Computer Companion. That's a good book too, but this is more updated and complete. This is a very easy book to read, learn from and enjoy.

This book is a valuable resource for quilters at all levels of computer knowledge. It explains away a lot of the "mysteries" of why your computer acts the way it does and points you in various directions to research out your own particular interests. Written in an easy conversational tone, it imparts a lot of information without talking down or over your head.

Every quilter should own this book. Thanks Judy and Gloria for putting together such a wonderful book. Keep up the good work!!

I bought this book because of my confusion with index funds after reading different advertisements from newspapers and websites. The result of my learnings are three limit orders I just placed for different sector funds.

This book is written objectively without a slant towards a specific product. Also, written for the inexperienced as well as the professional trader. It provided some real insights as to how trading is accomplished (in plain English).

The bing "WOW" was seeing how I was being penalized as long term investor in mutual funds because of the annual tax distribution. Also, the majority of funds do not beat the S&P500 index!! Why invest in them when these new investment resources are available?

Highly recommend this book to all levels of investors.

The book introduced me to exchange shares. I bought it a few day ago.I read it with out putting it down. I have re-read and underlined it. This is a very exciting addition to the concept of "index investing". Exchange traded funds (ETF) are a part of my retirement education. Orthopedic Surgeon, Emeritus

This book introduced me to an area unknown to me as an individual investor-EXCHANGED TRADED FUNDS (ETF). It was very informative and exciting. I read it and then underlined it,immediately. Max, since I read your book,the world has exploded about i shares. Thank you for the introduction and stimulation to look further. YOU SHOULD BE PROUD.

This is a great book with lots of helpful information about stocks and indexes and which ones to invest in. I highly recommend this book to anyone who wants to participate in the domestic and international markets.

I bought this book because of my confusion with index funds after reading different advertisements from newspapers and websites. The result of my learnings are three limit orders I just placed for different sector funds.

This book is written objectively without a slant towards a specific product. Also, written for the inexperienced as well as the professional trader. It provided some real insights as to how trading is accomplished (in plain English).

The bing "WOW" was seeing how I was being penalized as long term investor in mutual funds because of the annual tax distribution. Also, the majority of funds do not beat the S&P500 index!! Why invest in them when these new investment resources are available?

Highly recommend this book to all levels of investors.

Alison Doyle is a tremendous resource in the world of job searching, in general. Now, Alison takes her knowledge of job searching to a whole new level and shares her expertise in the world of online job searching. She covers everything a job searcher needs to know to utilize the online world in his or her job search. From building a professional brand - what you want potential employers to find out about you, when they search for your name online - to making contact through social and professional networking sites, Alison lays out the best steps, tips, tactics, and tools.

Want to speed up your job search? Alison tells you the best places to find jobs and the best methods for searching. Looking passively for a new opportunity? Alison tells you the steps to take to make yourself available to potential employers. And, if all of this isn't enough, Alison covers all of the online professional communication required for a successful job search. She even looks to the future, and discusses the trends she sees in online job searching going forward. Never heard of a job fair in Second Life? You need this book. In fact, "Internet Your Way to a New Job" is so thorough and downright useful, you won't need any other resource at all to fuel your online job search.

I wish I had this book three months ago when I started my job search. Alison Doyle steps you through the process of finding a job online and makes it simple and straightforward, even for those of us who don't have internet expertise.

The advice in the book is also helpful for people who aren't necessarily looking for a job now, but want to make themselves marketable to prospective employers.

The Internet is one of the greatest tools of the modern world - people can get countless entertainment, information, and even dates from it. "Internet Your Way to a New Job: How to Find a Job Online" is a guide to using this tool to find employment for oneself, and good employment too. Given the online job market has moved past simply uploading one's resume and sending it to people, it covers how to exactly do it in the modern era and be successful at it. For anyone who seeks to use the web to find their dream job, "Internet Your Way to a New Job: How to Find a Job Online" is highly recommended, as well as for community library jobs/career collections.

First of all, its hard to believe that this book costs $20 - there's not enough information here to justify the price tag. Alright, this book was just released so the price might change within some time and what won't change is this...

Plenty of it is common sense, unfortunately. If you use your head, some of this stuff should not be new to you. Yes, there are online resources mentioned throughout the book, but the only new one to me is JibberJobber.

Maybe its good for beginners, but its not very useful if you ever went through an online search before.

Alison Doyle has expertly crafted this guidebook for effective use of the internet as a job search tool. This text is written in an engaging, plain language style which covers the essentials in a concise and coherent manner. Alison has gone far beyond the traditional treatment of online resources by covering cutting edge topics like brand building on the net, online networking and protecting personal privacy.

As a professional in the career development field with 25 years of experience, I will keep this useful resource desk side as a handy reference. I strongly recommend this book both for the net savvy to ratchet up their game and for net novices to gain a clear and simple guide to tapping the net as a resource.

I purchased this entertaining and well-written book a couple of years ago. It has served as a step-by-step guide as I have made the transition from the traditional classroom to online learning.

From basic learning principals and definitions to specific "how to" examples and checklists, this book has it all and delivers it with a sense of humor that will have you chuckling aloud and keep you engaged, interested, and wanting to learn more. I continue to use this book as a resource, returning to it again and again, whether in need of a reminder or looking for inspiration to help me move forward.

If you are considering making the journey to online learning, this book will provide the light to help you along your way.

In 150 pages, the authors lay out the key information both HR/training practitioners and web-geeks need to work together successfully.

Written for the non-technical HR practitioner who needs to understand both the training concepts and the technology choices she will be faced with, this book also provides a technical reader (me) with the language and central concepts used by training professionals to develop their courses.

I could see this text being used as the starting point for an project team comprised of HR professionals, trainers, and web designers to build on -- each member of the team required to read it to establish a common framework and language. A few hours spent reading this up front would save countless hours of 'churn' later on in the project.

Very few of us have the time or the patience to read a non-fiction book front to back. We want current information, solutions to the problems we are experiencing today, and answers to questions we can not answer ourselves. We want to find these golden nuggets of information quickly and easily and, we do not want a lot of theoretical or academic fluff.

"Making Sense of Online Learning" meets those requirements. The Shank and Sitze book and companion website are perfect "just-in-time" resources for anyone involved in online learning. Whatever your level of experience and expertise with online learning, I am sure you will find lots of useful and insightful information in the book and the website. While I have designed, developed, and taught various online courses, I still found the book and the website valuable. I know it will help me, my clients, and my students. Thanks, Patti and Amy!

Jackie Dobrovolny, Ph.D.
Instructional technology consultant & IT faculty at University of Colorado at Denver.

The audience for this book is the person who wants to take their first step into traditional online learning. And by traditional, I mean self-contained courses and the management systems that support them (as opposed to deeper simulations or integration with knowledge management or ERP or CRM systems, etc., etc.,) For these people, the tone, the content, and the sympathy are dead on. Before going to a conference, or reading any deeper books, or subscribing to any of the current magazines, or meeting with your boss or advisor, this should be required reading.

Like many instructional design professionals, I struggle to stay abreast of the lighting-fast developments in online learning. Replacing the comfortable and relatively stable vocabularies and design considerations of yesteryear are rapidly evolving media, terms, technologies, and standards.

Both veterans and novices alike may now know a great deal about some things and very little about others. We need resources that can help us fill the gaps in our understanding and enable us to speak intelligently to our clients, colleagues, and employers. We also need simplified ways of explaining these topics to our audiences.

Patti and Amy have provided just such a resource. By peeling away the jargon and complexity in an even-handed and measured way, they have clarified many mind-numbing subjects. Along the way, they have taken care to point out universal considerations, such as the importance of designing for usability and building training around real-world challenges. They have also provided excellent checklists to use when considering the acquisition of expensive technologies, such as learning management and content management systems. These tools alone can help organizations avoid costly and frustrating blunders.

Patti and Amy have successfully blended sensible guidance; classic learning theories; online learning terms, definitions, and applications; and many excellent resources into a "must read" book and companion Web site. Readers will hardly realize the plane has left the ground by the time they touch down gently but firmly at the end of a smooth and delightful journey.

Well laid out manual for learning some of the finer secrets of using Word 2003.

This book tells you exactly what you need to know for the exam. I was able to concentrate on the proper information without worry. I passed the exam first time :D

This book is for everyone, novice, intermediate and experts (who need a refreshers course). Its plain and to the point. There was one section of it that was not quite right, however, this is no fault of the seller but the writers of the book. Once you over look that it works just as stated in the book. The book got to my freight forwarder quicker than I expected.

Fast shipping. Book received in same great condition as described on website. All in all, an A+ transaction.

I've been using Word 2000 for years. I was finally able to get most of thr functions I needed to work, but it was a "try & try again" approach. The on line manual is helpful, IF you know what questions to ask. And most software has features you might not be aware of, and therefore can't use.

The Word 2003 Step by Step manual is wonderful. You can find what you want to do easily in the index, then get step by step instructions on how to do the project. You can just read the index and/or manual, and learn of the many features available that you never knew existed, and so hadn't tried to use.

It's like having an instructor on hand, any time you want one. I expanded my use of Word greatly, just by learning about new features, on learning how to do things I knew existed, but couldn't figure out how to access.

I highly recommend this book.