Web Books

A must have book, not a coffee table book..but a computer table book! This book will help you find what you need faster!
Good job!
C

I love the great resources and information given in this book. I would recomend this book to anyone who has to research on the internet. I give this book five stars!

This is a complete, no nonsense guide to the material on the Sun Certified Web Component Developer (SCWCD) exam. It is well written, and easy to read.

Last week I passed the 310-084 exam with a score of 92%. This book was one of my chief resources in preparing. I bought this book on impulse (I already had the other three big books on preparation for the SCWCD). I was pleasantly surprised. The book covers all the material on the exam in a straightforward way. For example, I found the description of deploying web applications (deployment descriptor elements) very helpful.

Readers with no background in Servlets and JSP may find the material here too detailed for an introduction. These readers may be want to look at Head First Servlets and JSP: Passing the Sun Certified Web Component Developer Exam (Brain-Friendly Guides). Once they have the big picture from the "Head First" book, this would be a great second book, filling the details needed to pass the test.

Like most exam preparation books, there are questions at the end of each chapter (over 300 total). These questions make sure that help the reader make sure that they understand the material (these questions are somewhat easier than ones on the exam). Here, each answer has a complete explanation. I found it very useful to read ALL of the answers, not just the ones I missed. This helped me find things that I misunderstood, or once in a while pointed out when I got right answer for the wrong reason.

The book contains additional material (beyond the exam objectives) on methods and topics that are useful in real world web development. Also, the final section of the book contains a description of differences between J2EE 1.5 and Java EE 5. This added material is clearly labeled, so that candidates can skip it during final preparation.

Preparing for one of Sun's certification exams will never be really easy or fun (they're too hard for that), but if you have committed yourself to passing, this book is a great resource.

Highly recommended.

If you are really looking for the SCWCD certification, this is the ONLY book you need. If you spend enough time on this one and understand the concepts the author has laid out, you are all set to get certified! Also, this is not just for the certification. I am sure, I will be using this book as a reference down the line!

This book is worthwhile and inspirational reading for the news research pros and for the "news junkies" of the world. Paula Hane has done an impressive job interviewing stellar news researchers and investigative journalists. These two professional groups (news librarians and reporters) may not share identical strategies or resources, but their common goal is shared: to get the information first and to get it right. The experiences offered in this book are worth telling and retelling. I enthusiastically recommend "Super Searchers in the News" for the perfectionistic research pros and for those who are simply fascinated with the endless challenge of tracking down data on deadline. J-School students as well as library/information science students could profit from these true life stories. It should be required reading.

What a lovely surprise this book turned out to be!

Those of us who work in news research might fancy we know the implications of Internet research in our newsrooms, but absorbing the ideas of "the best in the business" helps to fill out the larger picture. Super Searchers in the News is a quick read and contains a few useful gems. The surprise was a higher degree of insight than you might expect from the format.

The interview format is not one I usually find very useful but Paula Hane got a lot from her subjects. Her writing is good and she lets the voice of her subjects be heard. There is an interesting mix of professional news researchers and journalists each with a point of view and something valuable to say.

There are plenty of ideas in this book that range far outside news research:

Nora Paul-"...there is a new job for the news researcher and an evaluator and qualifier of sources", "...a coordinator of the group effort to make collective intelligence available to everyone".

C.B. Hayden "The Intranet is the main focus of our activity. On-demand research is still our biggest product".

The diminishing reliance on commercial vendors and the implications that has in news libraries and newsrooms.

The growing training and teaching aspects of news researchers.

This book shaped my thinking about the kind of library I run and the tools and techniques I use to manage our research service. As a result we are more focused on the Intranet as a research platform and the growing importance of news researchers.

I highly recommend this book.

Super Searchers On Mergers & Acquisitions reveals the online search services and tools used by leading researchers, who regularly use the Internet to uncover critical details on companies and industries. The focus on mergers and acquisitions and how to acquire the details about growth-oriented companies will please any business owner, broker, appraiser or business buyer.

Jan Tudor is simply the best guide avaliable for climbing the summit of M&A research on-line or off. A professional researcher's professional her stellar reputation in the industry has insured a host of illustrative interviews, techniques, and fine honed observations from across the M&A landscape.

This book is head and shoulders above the Eissenberg book (O'Reilly). Kurt Cagle is a serious developer, and the book shows it, with advanced examples that explore all aspects of programming. It would have been nice to have a .zip file that had all the examples in it, but that's a minor nit.

Finally an SVG Bible for the Web. I have worked with SVG for just under 2 years and had to learn SVG from the W3C documents and lots of "experiments". I have only reviewed half of this book so far and found a wealth of knowledge on using SVG on the Web. It's examples are solid and well organized.

This book can be used by the novice and the experienced to add the coolest vector graphics to their Website. This book is well balanced for all levels. It has earned a well respected slot next to my computer...

I picked up A Tangled Web by Ingrid McLaughin Taylor and I was not able to put it down until I got to the end. Even then I couldn't get it out of my mind. Ingrid has a way of making you want more.

The idea of meeting someone on the internet and leaving all to meet them was something too close to home. I remember considering doing that myself at one time. Loneliness grabs you and you don't stop to consider that behind the well speaking christian may be something less than perfect. I could relate very well with April Stover.

Kenny Colt, her so called christian man, was a character that made your skin crawl and you were never sure of the outcome even when April did get a second chance at love.

Ingrid McLaughin Taylor is a fine writer and I highly recommend her books to anyone. She writes the kind of books I have been hoping to read. Full of suspense but not gore. Full of promising excitement and intrigue. Captivating tension in every chapter.

A Tangled Web
By Ingrid McLaughlin Taylor
ISBN 1-60145-030-3
978-160145-030-2

I just closed the cover on a wild ride. A Tangled Web by Ingrid McLaughlin Taylor started out as a pleasant Sunday afternoon read. I worried about a woman dumping her life to chase after an overtly religious man whom she met in an internet chat room. Maybe I watched too many Judge Judy shows to have this sit comfortably with me. But, it seemed okay, not my kind of story, but okay.

Once the starry-eyed April Stover arrived at the Oakwood community soon to be her home and she discovered Kenny Colt was not exactly all he said he was, April was determined to make the best of her situation until she realized what a psychopathic monster she had fallen prey to. That is just the beginning of this roller coaster ride of terror for April.
Just when you think she's on the road to happiness and a secure future Kenny Colt hits your panic button again.

Taylor grabs you, twists you, and spins you around in this fast paced, gut wrenching read. If she didn't pause for a few romantic interludes and conversations with her close friends Max and Patti, you would be exhausted before you extricated yourself from A Tangled Web.

Taylor's masterful twist of the screws, suspense dappled with a young woman's search for true love as she matures from shy violet to independent woman makes this book a must read. By the time you have decided it's a soft Christian love story, you will not be able to put the book down until you finish it. Even while things on the surface seem to be running smoothly and April seems to have found what she has longed for, you feel the undertow, you feel a certain current pulling you under for the third time--you know it isn't over. You just are not prepared for what will happen next.

Move over Stephen King, Ingrid McLaughlin Taylor has just made a bid for your crown, and she has given you her first run for the money.
A non-stop thriller/chiller of a read I highly recommend. Superb job from a new author you'll want to watch for in the future. I predict she'll make a name for herself in the suspense/thriller genre very soon.

The book was fun, exciting, and fast paced. Once I started, I couldn't put the book down! The characters all became real to me, especially Justin, the main character, Cheryl, someone he meets online, and Emily, the "cop".

Though the book focuses on Internet chat, even computer neophytes will have no trouble enjoying the plot, and trying to guess "who's who". Some may be surprised at what the online world can be like, and, after reading this book, may be inclined to check more closely at what their children or spouses may be doing with the family computer!

I found this book to be well-written and fast-paced. It
caught my interest immediately, and I found it hard to put
it down. With so many people on the internet today, the story
seems quite relevant. However, it is not just a love story or
a tale of cyber sex. There is mystery, murder, danger,
and suspense. I look forward to future novels by Mr.
Perticone.

The most important thing to note about this book is that it is not about how to go search the internet. It is a book aimed at people who teach classes on how to go search the internet. As such, it talks about things like which search engines to teach, analyzing your audience because what you teach a novice is different than experienced users, organizing the class, terminology, etc.

The book is written by an experienced teacher who has further collected information from a number of other instructors who also teach how to search. This has produced a good selection of examples, anecdotes, and stories, many of which you can use in your own classes. One chapter in the book is just on such stories and some of them are quite amusing.

If you're getting ready to teach a class in searching, this book has done just about all the preparation work you need.

If you're teaching web searching techniques, you shouldn't be without this book - and if you're a web searcher seeking the best approaches, run don't walk to the shelves which hold TEACHING WEB SEARCH SKILLS: TECHNIQUES AND STRATEGIES OF TOP TRAINERS. Here are tips from the best Internet searchers, going beyond the usual basics on how to conduct a basic search and probing the methods that narrow results and get the best results. From image searches and usenet to understanding search engine pros and cons and overcoming these limitations, teachers in particular and searchers in general receive many specifics.

Diane C. Donovan
California Bookwatch

This book contains information that will be equally useful to call centers supporting customers and internal IT help desks that are exploring the benefits of web-based issue management via a corporate intranet. The previous reviewed has provided a comprehensive assessment of this book, so I'll address the highlights that I found to be useful:

(1) The business-case first approach that the author takes is straightforward and provides step-by-step procedures for determining the true business value of web-enabled technical support vs. traditional call centers. I especially liked the discussion of first, second and third generation site models because it gives you a target model and shows both the business and technical value of each. I also liked the way ROI factors and ratings were used to determine ROI potential. The factors are management, functions and tools, and the ratings are a simple Good or Poor. This is placed into context with a table that shows the combinations of factors and ratings and their associated potential and gives you a structured decision tool at a glance.

(2) Scope approach given in the book is complete in that it takes into account all stakeholder views (business, technical support and users/customers). This forces you to take a realistic look at goals and objectives and, using ROI information, begin making intelligent and informed trade-offs.

(3) Site creation map is consistent with good project management practices in that it uses a task and associated details approach. The details provided include deliverables and what the deliverables should contain. Project planners and managers will find this section particularly valuable.

(4) Support processes and procedures are well thought out and can be used as a benchmarking tool as well as planning and implementation guidelines.

(5) I like the way the section on site management is goal-driven and traceable back to ROI. If this approach is followed you will have processes that are designed for continuous improvement.

(6) The use of tables and lists throughout the book provides a wealth of information on nearly every topic.

There are a few areas that were weak: no mention of portal technology, which can be employed to create user-customizable features and incorporate advanced knowledge management functionality into a web-enabled support system. Also, there was no discussion of configuration control over content or legal issues that need to be considered when providing technical support to customers (as opposed to internal end users).

Overall this is an exceptionally valuable book that is among the best on the subject. Highly recommended to IT help desks and product technical support center managers.

Ms. Czegel has produced another 5-star winner with a badly needed book on providing technical support using web technology. This book is more focused on internal IT web-based support vs. product support for call centers. It does address product-based support for external customers, but not in the depth or detail that internal help desks are discussed. While help desks and call centers employ many of the same processes and tools, there is a world of difference between the challenges, goals and objectives of the two. One of the key advantages of using web-based support internally is initial troubleshooting tools, knowledge bases and other self-help aids can be made available to preempt support calls. Both IT and the business win if the user can resolve his or her problem without opening an issue. Another big advantage is when a ticket is open users can track the progress of getting their problem resolved. This goes a long way towards aligning IT services to business requirements and improving customer satisfaction.

As in her other books Ms. Czegel begins with an examination of business factors and a discussion of how web-based technical support has evolved quickly to what she calls a third-generation model. I like how she sums up the business factors with a compelling discussion of the business benefits, including an example cost-benefit analysis.

The second chapter gives a roadmap for site creation and management. It provide a comprehensive list of necessary tasks that can be used to develop a work breakdown structure and project plan. It segues into the next chapter on establishing the scope, and leads you through the foundation of defining your goals and business expectations. Scope includes possible services to provide through web-based support, and which services are the most cost-effective to provide. I liked the examples, provided in tables, that rank requirements and the resources required to satisfy them. Ms. Czegel next addresses staff selection, providing roles and responsibilities and the necessary skills to move to web-based support. This information is valuable to help desk professionals because there are major differences between traditional help desk requirements and those of web-based support organizations.

Functions, tools and implementations are covered in great detail and is must reading because web-based support brings with it specialized tools and requirements that will leverage a traditional help desk's tools to provide self-help to users. Because this book does touch on product support to external customers I felt that the lack of content management and change control tools was a notable gap. These are important to internal and external support, but are far more critical when you are dealing with external customers because out-of-date technical information or the wrong software for download can seriously detract from your company's image (or worse). If your focus is product support to external customers I recommend augmenting this book with Customer Service on the Internet by Jim Sterne.

Designing your site is briefly covered with good advice; however, the heart of this book is process and implementation, and site management. Ms. Czegel thoroughly covers all issues and gives valuable information using tables, checklists and examples. These two parts of the book are essential to implementing and managing an effective web-based support function. I especially liked the metrics and examples given.

Summary: web-based technical support is one of the most effective strategies to improve the level of support to customers using self-help and other preventative measures to reduce issues. It also gives users an ability to track their open issues, which improves their level of satisfaction as well as reducing follow-up calls to the help desk. This book provides a clear roadmap to defining a web-based support strategy, and its implementation and management. As far as I know there is no other book that addresses this subject for internal IT help desks, making it all the more valuable. If you are a help desk manager who is either exploring web-based technical support, or are in the process of implementing it this book with save you much grief because it lays out what needs to be done from business case development to daily operations. If you are currently supporting users with web technology the site management chapter will provide you with excellent advice on how to efficiently manage web-based support.

Excellent story, pulls at your heart strings. Reading this book will have you realize that the suffering brought on by a parent, family, or friend is etched in stone in the victims minds. Its a strong victim who survives the sickness of this abuse. To be able to keep his mind, and live a life with success, and above all to have a open warm heart. God bless the author for his bravery in telling the story.

This book is extremely well put together, the story grabs you and keeps you guessing? This work of fiction brings you to tears in some areas and has you rolling on your side laughing in others. You learn about Kevin and his hard life. You will feel for this character!!! It makes you realize how important responsibilty is! A must read for anyone who had a difficult childhood or who knows someone who has!