Marketing Books
Related Subjects: Sales and Marketing Productivity Promotion Guides Surveys Market Analysis Forms
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Used price: $6.95

A new solution to an old problem!Review Date: 2006-07-04
A Must Read for anyone in External SalesReview Date: 2006-04-30
This book can be read in under 2 hours. Perfect for a flight.
A valuable resource!Review Date: 2006-04-02
A must read for sales professionals!Review Date: 2006-03-27
Practical recipe for true successReview Date: 2006-03-19

Used price: $2.46

Excellent read, pragmatic approach, useful for avoiding common pitfallsReview Date: 2006-07-07
Ron gives practical advise in critical areas of management, but most of all he
give managers good ideas, concepts and specific techniques that enable you to
foresee difficulties, and how to take appropriate action to prevent them
from becoming serious setbacks. To me that's a book of value and worth the read."
Paul Schween, Owner / PS Seminars
FROM A LEADER TO A LEADERReview Date: 2006-05-11
FRUSTRATED BUSINESS OWNER NO MORE!Review Date: 2006-05-05
I am in the throws of starting my own company and growing an effective sales team. This book was referred to me by a business associate. I can't even begin to tell you the many ways in which my own frustrations have been minimized since reading this wealth of information, let alone what it's done for my salespeople! I love the way he writes--it's easy to read and it makes a LOT of sense. I think this book would be a godsend to any size business, not just entrepreneurs like me! I was so thankful to my friend for the recommendation that I took her out to lunch!
Marks Hits the Mark!Review Date: 2006-05-05
This book delivers!Review Date: 2006-07-24
It is rare with all the "me too" books out there to see something that delivers. Mr. Marks does just that. It's a book I simply couldn't put down.
Leadership has become quite the buzz word lately. You can't pick up any business magazine without seeing a relevant article. But most of it just transposes the word leadership for management. While Mr Marks book is still a top down management style vs my training in Dynamic Governance--it brings some of the concepts to light.
I won't go through the book on a one by one line item--but a few ideas will entice you to purchase.
Ideas on where to find salespeople using "Guerrilla" tactics are not new but bear repeating. Prospecting is very important to me. I often cold call an office to receive not an inquiry for a product, but an interview. If cold calling is important to you, and you are cold called upon--there you go. Look for places where people use this skills but may be underpaid and opportunity challenged. The author suggests Nordstroms, where they probably not only have the skills but a professional wardrobe.
In interviewing, evaluate how the person thinks about his/her purchases. If you market a product with a one time close cycle and your candidate is a slow, think it over, take your time kind of sales buyer--they may have trouble pushing a prospect to purchase differently than their own style. The Japanese have a saying, "as above so below". Its amazingly basic but I never thought of it that way.
A recent blog entry on my website was a article on dread. Salespeople live their lives in dread because of prospecting, yet managers pick their battles and don't push it. As the author points out, prospecting is discussed during the interview and is given lip service by the candidate, but no follow through. As a manager if you allow that to happen, you are more at fault than the salesperson. Marks "call to action" is so simple and step by step, you don't have any more excuses.
Nothing here is hard to implement. One easy "take away" I will implement in my sales training and coaching is the C-Letter or commitment letter. It simply says as manager you agree to give the employee all the tools they need to succeed. The employee agrees to use those tools. This letter becomes a talking point in follow up evaluations.
Follow up evaluations are explained in wonderfully simple detail. This is a great read and one of the very few I'd heartedly recommend.

Used price: $99.26

Practical GuideReview Date: 2003-11-10
I have already used it on four different occasions for confirming risk assessment processes. A 'must have' for all practitioners.
Outstanding Resource for Safety Professionals!!!Review Date: 2003-11-10
If you're new to the field of safety or you're an professional with years of experience, this text is for you. If you're a student, grab this book! You'll want to keep it right on your shelf for quick reference!
Practicable and resourcefulReview Date: 2003-10-31
Chapter 13 and 14 are extremely useful especially, when the basic concepts, methods and techniques presented in previous chapters are explained.
Chapter 13 provides a `short cut', in terms of time saving, to the exposure of typical causes of and lesion learnt from thoughtfully selected incidents.
Chapter 14 provides a number of case studies and work examples to further demonstrate how hazards can be identified, assessed (qualitatively or quantitatively) and mitigated, using the methods and techniques described in the book.
This book will not only be useful to the professionals who have already worked in management of hazards and risks but also to those who wish to start a career in this area.
The book was written in a simple and easy-to-understand language, and is a very useful and practicable.
A valuable referenceReview Date: 2003-12-24
A much needed up to date text book on RiskReview Date: 2003-10-27

Used price: $135.30

A Greatest Marketing Book EverReview Date: 2006-07-02
Review by Joëlle VanhammeReview Date: 2005-06-03
Milestone in Marketing CommunicationsReview Date: 2005-04-15
Review of Rosster & Bellman by Peter DanaherReview Date: 2005-04-14
Worthy 'sequel' to Rossiter and PercyReview Date: 2005-05-28
The authors of this updated `sequel' to Rossiter and Percy take the same refreshing but comprehensive approach to blending theory and practical that made the original book unique and so successful internationally. Again, they don't shy away (like so many other authors do)from advancing their expert views on what theories are most useful and relevant.
Used price: $181.61

WoW!!!Review Date: 2008-06-20
ReviewReview Date: 2006-03-26
A book for people with a marketing problem to solve...Review Date: 2007-01-13
Big Picture - Big ImpactReview Date: 2007-09-21
What makes the Big Picture so appealing? The framework makes you determine strategy much earlier in the marketing planning process than traditional approaches. It links strategy better to core competencies, and it links strategy better to the tactical four P's of marketing than traditional approaches.
On the surface, the Big Picture looks like other marketing management processes that you find in any marketing text. It has the familiar concepts: segmentation, targeting, and positiong; the 4P's, branding, customer lifetime value...it's all there. It's not until you dig deeply into the book that you begin to appreciate the richness of how things are put together. You begin to realize that "something is different here" as you begin using the framework and seeing marketing opportunities in a new light. I have used the Big Picture model in working with the most experienced, "blue chip" marketers as well as brand new marketers. The framework creates a common language between marketers and helps get alignment quicker on where to make marketing investments. Even our engineers want to learn the Big Picture to help them create new products more effectively.
Once you've used the Big Picture, it's hard to go back to traditional approaches. I recommend it to business schools and corporate marketing departments as a way to unify teams and strengthen the marketing mindset.
Refreshing, Useful, RevolutionaryReview Date: 2005-11-23


A most excellent book.Review Date: 2008-08-01
Finally an up-to-the-minute viewpoint that is relevant and useful!Review Date: 2007-12-07
Marketing Mavens gets to the heart of the issue of creativity, innovation and true branding by addressing how marketing is viewed by senior leadership of companies. Too often marketing is siloed off as an expense item that produces sale support materials and does "communication" activites. This book bodly goes where marketers have wanted to go for decades and that is to have a proper place at the table in regards to strategic decisions that impact the reputation of the companies' brand to prospective customers, current customers and business to business customers (the internal sale).
Really great work and worth the read. I purchased a copy of this book for every member of my marketing team and for my senior leadership and it has opened up honest and robust dialogue about what we do well and areas for improvement.
Those who understand how to create or increase demand for what is offeredReview Date: 2007-10-26
Curious, I checked the origin of the word "maven" at the Online Etymology Dictionary and learned that it is derived from Yiddish word "meyvn," from Heb. "mebhin"; literally, "one who understands." That correctly describes the marketers at the exemplar companies that Noel Capon examines in this entertaining as well as enlightening volume. They include Amazon, Dell, ESPN, The Home Depot, Nestlé, Samsung Electronics, Starbucks, Target, Toyota, and UPS.
This is indeed a diverse group of companies. Also, the specific strategies and tactics employed by each to create or increase demand for what they offer (my preferred definition of marketing) significantly differ. However, according to Capon, they demonstrate the same five "linked imperatives" that all companies must follow:
1. Select only markets that matter.
2. Select those segments that can be dominated.
3. Design the offering for each market to create customer value while securing and sustaining a competitive (i.e. differential) advantage.
4. Fully integrate involvement to maximize value added to each customer.
5. Measure only what matters.
None of these is a head-snapping revelation, nor does Capon make any such claim. The great value of his book is to be found in his analysis of those exemplary companies in which, in ways and to any extent appropriate to their specific objectives and resources, these companies accommodate the five "linked imperatives." With brilliant skill, Capon explains how any other enterprise (regardless of its size or nature) can also accommodate the same imperatives while effectively fulfilling what Peter Drucker once asserted (in The Practice of Management, 1954) are the "two - and only two - basic functions: marketing and innovation...Marketing is so basic that it cannot [in fact] be considered a separate function...it is the whole business...seen from the customer's point of view. Concern and responsibility for marketing must, therefore, permeate all areas of the enterprise."
Those who share my high regard for this volume are urged to check out Gary Hamel and C.K. Prahalad's Competing for the Future and Dean Spitzer's Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success.
Another valuable text from Crown BusinessReview Date: 2007-08-20
Multiple Insights on Every PageReview Date: 2007-08-14


Helped my startup TAKE OFF!!!Review Date: 2008-05-09
For my startup Pay Parade ([...]), this book takes the cake for wringing the most intelligence out of pricing sensitivity testing.
Keep it up and keep on turning us serial entrepreneurs into better marketers!
Essentials of Entrepreneurial Marketing in Building a Company's Enduring ValueReview Date: 2007-08-21
The book revolves around a straightforward, cross-selling matrix, which shows that every venture has three key things to sell - products/services, shares and image - to five different constituents. These constituents include customers, the one who give money in exchange for something they want, but there are separate targets identified as users who may or may not pay, investors, employees and others such as suppliers and strategic partners. Only when there is a conscious effort to address every type of constituent across the three dimensions does a company have a probable chance toward sustaining success. More often, companies focus so much on marketing the product that little effort is made in marketing, for example, the stock to the investor. Toward that end, the co-authors delve into critical questions regarding pricing and the importance of knowing why customers will pay you for a product.
They point to smart marketers like Victoria's Secret, who investigate and experiment, learning not only what competitors charge but also precisely why customers value a particular product or service. When possible, these companies try different prices and strive to charge more if their offerings have distinctive qualities valued by customers. That's how Victoria's Secret took a simple product and repositioned it as desirable, naughty female apparel and elevated the brand into a $3.2 billion-a-year business. Through adaptive experimentation, the company has significantly changed the perception people have of an already established commodity into a relatively inexpensive way for women to feel good about themselves. Looking at price by itself, according to the co-authors, is a precarious exercise, especially when the price point is well known by the public.
The natural urge to match a competitor's price has to be counterbalanced by a heightened attention to the brand and measuring its value within a marketplace that could be changing in value itself. A company that epitomizes this broader approach is Apple, which under Steve Jobs' leadership, has figured out how to build products that transcend their functionality into a direct tie-in to people's enjoyment and sense of empowerment. Renowned examples like Victoria's Secret and Apple bring home the co-authors' points about maintaining differentiation in an evolving marketplace that encompasses globalization, corporate mergers, stricter government regulations, increasing interests for "green" issues, sensitivity around privacy and security. Lodish, Morgan and Archambeau have put together a helpful marketing primer for the future.
Geat Guidance for the Young EntrepreneurReview Date: 2007-05-23
If you are thinking big, then even one small kernel of guidance from this book will pay you back in spades and more than cover the cost of the book. I am already applying some of the wisdom the book imparts to my current entrepreneurial enterprise and can see a significant difference in how I will successfully sell my product. And when I do, I expect my company to be mentioned in the Second Printing of this book.
The Power of "Entrepreneurial Marketing"Review Date: 2007-05-16
Marketing "works" if it creates or increases demand for whatever is offered for sale, be it a product, a service, or both. Hence the importance of Peter Drucker's widely quoted observation, "If you don't have a customer, you don't have a business." In fact, you don't have (or won't have for long) a business if you don't have enough customers who purchase enough of what you offer, for a sufficient profit. In this volume, the co-authors (Leonard M. Lodish, Howard L. Morgan, and Shellye Archambeau) explain how entrepreneurial marketing can add sustainable value to any sized company. The term "entrepreneurial" refers to a mindset that stresses speed, agility, resilience, independence, unorthodox, etc. In other words, what Jay Conrad Levinson characterizes as "guerilla marketing."
The authors carefully organize and then present their material within 14 chapters whose subjects range from "Marketing-Driven Strategy to Make Extraordinary Money" to "Building Strong Brands and Strong Companies." Along the way, they help their reader to answer questions such as these:
1. Does the market segment want the perceived value that my positioning is trying to deliver more than other segments?
2. How can the segment be reached? And how quickly?
3. How big is the segment?
4. What are likely impacts of changes in relevant environmental conditions (e.g. economic conditions, lifestyle, legal regulations) on the potential response of the target segment?
5. What are current and likely competitive activities directed at the segment?
I agree with the authors that each marketing venture must answer the "what am I selling to whom, and why will they buy?" question before it can create a successful marketing strategy and plan. With regard to the term "customer-oriented marketing," the stakeholders may also include investors, supply chain/channel partners, and employees. "Each stakeholder needs a relevant value proposition on why to stay engaged with the firm. So the same concepts of segmentation and positioning apply to them."
In Chapter 9, Lodish, Morgan, and Archambeau shift their attention to an important but often neglected element of sales: marketing initiatives that help to shorten the sales cycle, increase win rates, and protect margins. Salespeople are not marketing people. They need marketing tools to support the process of selling. For example, lead generation, target customer description, product collateral (i.e. datasheets and brochures), customized presentation materials, product demonstrations, and competitive intelligence data. Lodish, Morgan, and Archambeau offer a number of practical, cost-efffective suggestions insofar as marketing tools to support the sales process are concerned.
When concluding this valuable chapter, they observe that marketing plays a crucial, but often overlooked, role in properly enabling sales success. "From identifying prospective customers through lead generation, to providing sales tools to the sales force to handle prospect objections and close deals, marketing needs to be in lock-step with sales. Marketing needs to understand the sales process to close as well as sales does. Ensuring that the right tools are created to assist sales at each step is a critical responsibility of marketing." I could not agree more.
Presumably Lodish, Morgan, and Archambeau would be among the first to agree that it would be a fool's errand to attempt to execute all of the strategies and tactics examined in their book. It remains for each reader to absorb and digest the material with meticulous care, then select those concepts that are most appropriate to the needs and objectives of her or his own organization. When completing that selection process, I consider it imperative to keep in mind that the sales mindset and the marketing mindset are quite different, and those differences must be fully understood and (yes) respected. That said, it is also imperative that - as the authors correctly insist - "marketing needs to be in lock-step with sales" to sustain effective and productive communication, cooperation, and most important of all, collaboration if both marketing and sales are to be successful.
How marketing should be doneReview Date: 2007-05-09
Therefore, it was with a great deal of skepticism that I opened this book and began reading. It did not take long before I was sold on the ideas of the authors. They reject the over-promising and blast the world nonsense that so many marketers consider the way to sell their products. Their approach is that of the entrepreneur that lacks a great deal of money for marketing, and that you must avoid an overstatement at all costs. It is better to understate and be proven wrong than overstate and be considered (or proven to be) an unreliable fool. They consider marketing to be a way to add sustainable value to the company, much like the delivery of a quality product.
If I am ever again in the situation where I am confronting a marketing person who values unjustified hype over honest accuracy, I will give them a copy of this book, ask that they read it and then offer to discuss it with them.

Used price: $3.50

Excellent Book!Review Date: 2007-01-26
Comprehensive, clearly written, easy-to-follow manualReview Date: 1998-06-01
Turn your expertise into marketing powerReview Date: 1998-06-01
A must-have for nonfiction authorsReview Date: 2000-11-28
Invaluable guide for any small business ownerReview Date: 1998-06-01


Planning's Essential ToolkitReview Date: 2008-04-06
A must readReview Date: 2008-02-15
A Must-Read for Anyone Building or Sustaining a BrandReview Date: 2008-03-11
Enduring jewels from the King!Review Date: 2008-03-10
In an age when desires for instant insights attract attention to short cuts, Stephen King will give 'real planners' tools that require thoroughness and hard work, but which lead to far richer and more rewarding results over time. Brands he touched in his lifetime, and people he inspired, still reign all over the world!
It's a treasure trove, indeed!
Long live the King!
Exploit This Gold MineReview Date: 2008-02-01
This book, based on King's published writings and fine introductions by savvy marketing thinkers, removes all excuses for failing to develop marketing communications that connect consumers and brands. Among the articles included is one of his seminal essays, "What Is A Brand?" That means we no longer have to decipher his words truncated by a poorly scanned pdf that we downloaded (likely without permission) from a website googled on a tip from some King insider who managed to discover him when so many others did not. It's surprising and fortunate that the ideas he posited over 30 years are still utterly relevant and cogent in a business that's changed in unimagined ways in those ensuing decades. Yet so many agencies and advertisers have failed to learn from and apply his insights.
Gratefully the editors of this book make his work -- and that of other brilliant thinkers like Stanley Pollitt -- accessible and timely to anyone willing to dig in. You now have no excuse. Exploit this gold mine.


Derrick Knows How to Master the MediaReview Date: 2007-03-14
Wonderful Book ! A Must For anyone looking for new clients.Review Date: 2005-12-30
Bill Garrett, CFP®, CEA®, CCPS
The Book to Boost Your Income with PRReview Date: 2005-02-05
Master the Media book reviewReview Date: 2004-10-13
Media MasterReview Date: 2004-10-11
Related Subjects: Sales and Marketing Productivity Promotion Guides Surveys Market Analysis Forms
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