Human-Computer Interaction Books
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Excellent articles all computer professionals should read.Review Date: 2007-06-19
Information technology in a global societyReview Date: 2000-04-06
What I love is that you can pick up the book and find the relavant information your looking for without having to read the whole book.
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great overview, great theoretical frameworkReview Date: 2007-09-12
An excellent overviewReview Date: 2004-02-27

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A valuable resource and discussion pieceReview Date: 2000-03-17
excellent analysis on all aspects of cyberspace!Review Date: 1999-02-26


Interface Design is a Life and Death MatterReview Date: 2007-07-26
Situation Awareness refers to the OO of the OODA loop - getting input from the environment - Observing - and understanding the significance of that input now and in the future - Orienting. It is a concept used widely in aviation, medicine, and the military - areas where life and death decisions are routinely made based on situation awareness.
One study cited in this book identifies flawed situation awareness as the root cause of 88% of aircraft crashes due to human error. In the remaining 12% the wrong decision was made or there was a problem with execution. With these sobering figures, this book lays out design guidelines to enhance situation awareness.
A formal situation awareness design approach would involve realistic prototyping and rigorous testing as you'd expect for anything related to aviation or medicine. This book provides 50 concrete design principles in six different areas to assist this formal design cycle, but as the book says: "These principles can be applied to a wide range of systems from a variety of domains where achieving and maintaining SA [Situation Awareness] is challenging."
Anyone designing interfaces to support situation awareness or quick comprehension - like performance dashboards - can learn from this book. Unlike software design examples, the examples in this book contain flight numbers and phrases like "killing all aboard" that underscore how very critical situation awareness is, and how driven the authors are to help raise the standards of design.
The only minor criticism I can level is a feeling that this book was rushed together; but with the critical importance of the topic I can see why. I look forward to the recently announced second edition.
A Must Read for Designers of Problem-Solving and Decision-Making Support ToolsReview Date: 2006-10-12
Chapter 4 should be required reading for all user interface design practitioners and students. In this chapter, Dr. Endsley (who comes from the human factors and ergonomics field) and her colleagues lay out a much better description of the process of designing and developing user interface software than any I have seen anywhere in the human-computer interaction or software engineering literature.
This book is the result of years of exhaustive research that sets a gold standard for use-inspired basic research. It is useful to researchers as well as practitioners. I am in awe of the quality of the work and the quality of the results.


Accessible, Thorough and UsefulReview Date: 1998-12-15
Best analysis of reading electronic text I have seenReview Date: 1998-08-26
He does not limit text to just fiction/non-fiction categories, but instead discusses: WHY it is read professional/personal reasons, to learn or not, out of interest/need, etc. WHAT type of information it contains technical or non-technical, subject matter, general or specific, textual or graphic, etc. HOW it is read serially or non-serially, once or repeatedly, browsed or studied in depth, etc.
His book suggests to me that text should alter its format to the meet the users - Why, What, and How. Possible examples: switch to all caps when searching for words or phrases, turn off hyperlink indicators for linear reading, ...
He points out that there have been many studies on editing text, but few on reading text. A good fraction of the book deals with on-screen reading.
Screen reading was better with: high resolution characters, increased space between lines (leading), proportional font, limiting the number of characters on a line, and not splitting a sentence across a page boundary.
He indicates that users preferred on-screen reading over paper reading for some tasks when the screens had enough improvements.
Screen reading might be improved with: landmarks/navigation, serif fonts, full left/right justification, ...
Screen reading was no different than paper reading for: orientation of the media, flicker rate, screen dynamics, and visual angles (< 36 degrees).

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The future of interaction designReview Date: 2004-08-28
My copy is now filled with highlighter marks and it a book I will be returning to for my profession and through time. If you are a fan of well developed end notes to find further information, this book is a charm.
New perspectives!Review Date: 2006-11-28

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ebooks and epublishingReview Date: 2006-08-31
Excellent Read!Review Date: 2003-01-17

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For computer geeks only, but in that niche excellentReview Date: 2005-10-02
Comic for GeeksReview Date: 2004-05-16
Apple, Microsoft, COMDEX, AOL, and other bigwigs are the subject of a few pokes. Even Clippy makes a guest appearance. This one like the other books is a history book of geeky events that occurred in recent years with a funny bone added. But, students, do not use this to study for that next history exam!
Warning, serious sentence ahead. This book includes 9/11 tribute cartoons that have been drawn and handled with respect.
If you're not familiar with User Friendly, go to its site (www.userfriendly.org) to get a taste of it and get to know Greg, Stef, Mike, and Dust Puppy, the UF mascot. The other editions available are User Friendly, Evil Geniuses in a Nutshell, and The Root of All Evil. Those whose companies have strict rules about Internet surfing can surf the book to get their UF fix. Don't get mad at users, read User Friendly.

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Visual Approach to Form Based Applications.Review Date: 2005-07-08
On the practical side, the book presents a host of diagrams such as formcharts, page diagrams and screen diagrams to deal with different aspects of form-oriented design. Considering the limitations of diagrams, the authors also present a domain specific language called Dialogue Constraint Language that extends the Object Constraint Language (OCL) to accommodate the specification of dialogues in form-based applications. Relying on such a wealth of modeling artifacts, the book proposes a set of methods for the modeling of the data and communications between the different components of a form-based system.
This is a must have book for the professional analyst, modeler and programmer involved in the design, specification or development of form-based projects. The book provides the methods and the artifacts to better model form-oriented systems.
Kyriakos Anastasakis and Behzad Bordbar
Design/Specify/Document a Forms Based SystemReview Date: 2005-03-09
At one point the authors are giving an example of a book page of an online bookshop. On it they give an abstract of their own (that is this) book. It reads: "What is the business logic of n enterprise system? How do I specify it in such a way that I know how to transform it into a running system, by skill and by automated tool support? This book gives a self-contained introduction to the modeling and development of business logic for enterprise systems."
In practice, the authors develop a couple of new technologies for the modelling of such forms. Page Diagrams are analagous to flow charts that show what a page does in terms of its interactions. From the home or Welcome page you can go register, go login, look at suggested books, do a search, etc. What links to what? What logic applies (bad password for instance, or is this user logged in). The page diagram is a way for the non-technical manager and the programmer to define exactly what a page or screen is supposed to do. It can become part of the specification that the programmer uses to produce what management wants.
The next concept the authors develop is the Form Storyboard. The storyboard shows pages with respect to the actions they cause in the server.
Other models such as information pages, and data interchange complete the description of the forms related system. For the most part, HTML based web sites are used as examples in this book. But the same kind of modelling is equally applicable to form/database related system such as accounting, payroll or other business applications.
Using the approach developed by these authors is the best way I've seen to document/specify/design a forms based interactive system.

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Inspiring concepts and useful approach to designing and evaluating formsReview Date: 2008-11-17
The concept of looking at a form from the perspectives of how it is presented, and the relationship and conversation it creates is invaluable. Forms that Work made me see how all three of these aspects of a form have to work together to create a good user experience.
The writing is friendly and approachable, and the many examples make the concepts easy to understand.
You will never look at a form the same way again.
Instant insights, design forms that will work immediately!Review Date: 2008-11-26
Caroline Jarrett's and Gerry Gaffney's book "Forms that Work: Designing Web Forms for Usability" gave me instant insights into the inner workings of forms. Using three layers of understanding "Relationship", "Conversation" and "Appearance" Caroline and Gerry explain in a very fluid style of writing how to design an effective form.
The books reads very easy, but don't be fooled. Even though it is not heavily filled with often worthless specialist jargon, it is filled to the brim with important definitions, visitor's perspectives, design techniques and case studies. Just like "Don't make me think" by Steve Krugg, this book is an utter joy to read! I highly recommend this for anyone wanting to get the most out of their online forms.
Related Subjects: Software Departments Hardware Organizations Companies and Consultants Conferences
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