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References Books sorted by Average customer review: high to low .

References
Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results
Published in Paperback by Vintage (1998-12-22)
Author: Ellen Phillips
List price: $12.95
New price: $3.21
Used price: $0.01
Collectible price: $12.95

Average review score:

Shocked, Appalled, & Dismayed: Highly Recommended !!!!!!!!!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-08-27
THE KEY TO ALL YOUR TROUBLES: How to Complain EFFECTIVELY
==========================================================

After reading the stories of many posters on this site, I can really feel the emotion and frustration and feeling of despair, like no one cares, coming through in your words. Many of you, I am sure, have asked yourself "Why won't the company help me? Aren't I the customer? Isn't the customer ALWAYS right? Isn't it against the company's best interest to deliver poor service to the consumer? Shouldn't these companies value their patrons, who make their continued existence possible?"

I bet many of you after asking those questions have been overcome by a resounding dead silience in which your mind seems to answer with a cold, heartless "NO". --No the company does not care about you, because they know, for the most part, that the small portion of people who actually do complain and try to contact the company, will eventually give up after running into un-navigable telephone menus, rude "service" and support people, and a barrage of deception and hostility that they know will take you more time to overcome,investigate, and pursue than the average busy person has available to them.

Has this happened to you more than once in your life? If so, you may be karmically reaping the fruit of your failure to address the matter the first time it happened, because you felt it was too HARD and TIME-CONSUMING. But, if you really think about it, aren't the things that take the most effort, usually the most satisfying when you finally triumph in the end? Would it be worth all the money, time, and potential for happiness you could lose in the future, to invest a little bit of time now to defend your right to be treated fairly as a consumer and an individual?

If you are already at the point where you are willing to invest a little time actively pursuing effective resolution, you may be asking yourself "But how?" Ahh, that is the rub, isn't it! Well, guess what: I think I may have the answer you are looking for. While doing an AMAZON search for books on complaint writing, I came across the title: "Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results", by Ellen Phillips. I ordered this book from Barnes & Noble, along with others, and did my comparisons. Ms. Phillips' book won HANDS DOWN. I encourage you to do your own research, but if you feel you don't want to spend the time, I will give you a headstart. It is as if Ms. Phillips recognizes the labrynthian maze before us, and having travelled the maze before, she knows where the trapdoors are, how to avoid pitfalls, and she offers us the keys to the doors of opportunity and effective complaining.


Here are a few of the important keys Ms. Phillips provides:

===============

1) Try to talk to a representative on the phone. This is always the first step. If they agree to and follow-through on a solution you approve of, then you are good to go! You should even consider writing a commendation for them.
But, in case they are uncooperative, uncaring, ineffective
, and/or deceptive,

2) ALWAYS document EVERYTHING! This includes (for each person you speak with):

* Name of the person you talk to and their REPRESENTATIVE ID NUMBER
* Time you called
* Amount of time on hold
* What you called about
* The resolution you sought
* Level of cooperativeness of the representative
* Did the representative seem competent?
* What promises did they make? (dates, times, dollar amounts, when someone would call back, etc.)
* Did they refer you to someone else (a supervisor, or another department)?

3) The most effective route to satisfaction is ALMOST ALWAYS to write to the TOP person first. Don't bother with low-level, call-center representives, or counter clerks who likely have very little ability to take the action you would require (reimbursement, replacement, repair, apology, etc.). Instead, write to the CEO, President, Board Chair, etc., to ensure the best possibility of getting your concerns addressed in a timely and effecive manner.

4) Always send copies of your letters to regulatory agencies, and anyone else who is an interested party. In her book, Ms. Phillips lists the names of hundreds(?) of agencies for your convenience. In fact, the only real thing that is antiquated about this tome, are the SPECIFIC names for the officers of the listed organizations and regulatory bodies (eg: Attorney General - Janet Reno). It takes relatively little effort in this day and age to do a Google search for the current names.

5) Better Business Bureaus are useless. They have no real mandate or requirement to help you in your dispute with their member companies. From my own personal experience, I have known this to be disappointingly true. In my opinion, though you might find some informative articles and publications on their BBB sites, as a source of relief and satisfaction they really seem to miss the mark by a mile.

6) Ms. Philips concienciously makes us aware of special laws which apply in various scenarios, that the general public is mostly oblivious of.

These are only a few of the marvelous insights offered by "Shocked, Appalled, and Dismayed"!

===============


You may notice that the copyright on the book is 1998 (revised in 1999)--10 years ago (I am writing this 08/26/08). Never fear! This book is not antiquated in content. Ninety-Eight percent of the content in this book is still relevant today.

For those of you like me who prefer books that list various examples, scenarios, and case studies, this book does not disappoint! I highly recommend "Shocked, Appalled, and Dismayed" to anyone who wants to know how to complain effectively to resturants, airlines, hotels, car rental places, auto mechanics, dead-beat parents, etc. For a balanced view, there is even a small section, including multiple examples, on writing THANK YOU notes and letters.

It took me 3 hours to craft this recommendation. After the enormous satisfaction and cornucopia of information I received from Ms. Phillips' book, I would be karmically remiss were I not to write this recommendation. My goal is to help you help yourself by giving you a "map", if you will, to the small dirt path, that leads through a dense jungle, to a heavily guarded, forbidden city where you will FINALLY find all the answers you have been seeking. Again, don't take my word for it: do your own research and find out for yourself!

I hope you find this review helpful. Now, go out into the world and make it a better place by standing up for yourself and showing those who would hold you down that your are not going to take it ANYMORE!

Good Luck!

Peace and blessings,

Kristobal



**** [DISCLAIMER: This document is a collection of opions, not a statement of fact. Neither the author of this book (Ellen Phillips), nor the author of this review (Me) is responsible for actions you may or may not take based on your readings, understandings, and interpretations of this review.]

Pretty Basic
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-29
Clearly this book provides the basics on writing letters of complaint. Most of it is just common sense (not so common these days). If you treat business people the way you would want them to treat you, it usually works out in the end. I didn't find much new in it. The contact addresses are helpful, but then most of them can be found on the net.. and more current

Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results
Helpful Votes: 0 out of 0 total.
Review Date: 2007-12-14
Very insightful and useful. I have used some of her template letters for airline complaints. In the past, I used her writings for a labor complaint and got $18,000 from my former employer.

Need in Elctronic Form
Helpful Votes: 2 out of 2 total.
Review Date: 2006-11-12
I wish this book was available in downloadable electronic form which will make it more useful in practice by cutting and pasting.

Every person in USA should have this book!
Helpful Votes: 2 out of 2 total.
Review Date: 2006-07-09
I have the book for several years and its contents have saved me time and money over and over again. It is rich in samples of real letters and complaints, with real cases.
I recommend to anyone that ever needs to write a complaint letter and/or need to reach government agencies.

References
A Field Guide to American Houses
Published in Paperback by Knopf (1984-05-12)
Authors: Virginia McAlester, Lee McAlester, Juan Rodriguez-Arnaiz, and Lauren Jarrett (Illustrator)
List price: $24.95
New price: $12.00
Used price: $8.98
Collectible price: $24.95

Average review score:

A must have!!!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-21
I bought this book as reference material on the advice of an architect friend. He told me "If you need help figuring out the style of a house then buy this book" and he showed me his copy. He was right. The book is well organized which helps compare styles quickly and the many black and white pictures of houses that the author uses as examples are great because the b&w contrast helps your eye focus on details. This a great book to have in any architectural office. Its great for novices and experienced alike.

Great resource for writers
Helpful Votes: 0 out of 0 total.
Review Date: 2007-11-08
As a writer, you need lots of details to keep the reader interested, and this book has details on houses most people wouldn't know. Of course, if you give no details the story is not interesting, and if you give wrong details, some reader will know it and be disapointed. A book like this can be invaluable.

Great Resource
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-30
Great book!!! I'm using for my company to get a true representation of many styles for many of the house I'm designing. A great resource for any firm!!!

great book for the housing history
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-10
great at housing history
great describe for the house component
good picture to show handy book to show at real estate

A great description of historical architecture styles
Helpful Votes: 1 out of 1 total.
Review Date: 2007-11-03
After some introductory chapters on the history and theory of homebuilding, the McAlesters commence with descriptions of the different styles. Each major style is described with a large stylized diagram with its identifying features labeled, a description of the major subtypes, descriptions of the style's unique elements, a paragraph on the frequency and locations of its occurrence, some historical comments, and then dozens of black and white photographs. The styles are ordered roughly chronologically, from native dwellings and colonial houses in 1600 to the neoeclectric houses of the 1970s and 1980s. (Even my 2006 printing ended with the 1980s.)

I read the field guide cover to cover - something I never before done with a field guide. By the end, it seemed repetitive, but overall I was impressed with almost everything about this book from the introductions to the last diagrams. Every time I travel though a historical neighborhood, I am glad that I read this book.

References
The Ultimate Basic Training Guidebook: Tips, Tricks, and Tactics for Surviving Boot Camp
Published in Paperback by Savas Beatie (2005-07)
Author: Michael Volkin
List price: $18.95
New price: $12.89
Used price: $12.50
Collectible price: $18.95

Average review score:

Not army boot camp anymore...
Helpful Votes: 0 out of 4 total.
Review Date: 2007-09-07
This book has been super helpful in preparing my husband for boot camp- physically and mentally. The only problem is that we've learned that after the publishing of this book a lot changed in army boot camp. At first my husband was interested in joining the national guard, but in order to go to a boot camp like what is described in this book, he has to choose a different branch of military.

The Ultimate Basic Training Guidebook: Tips, Tricks, and Tactics for Surviving Boot Camp
Helpful Votes: 2 out of 2 total.
Review Date: 2008-01-21
My son will go to marine boot camp in July. I read this first and it was a great help for me to understand what will happen and what he needs to do before he goes. I highly recommend this not only for our "new" military but for their parents as well.

Army BCT
Helpful Votes: 4 out of 4 total.
Review Date: 2008-01-02
Get this book it has a world of knowledge in it. Are you to call a DS "yes sir or Yes Maam" ? What is a DS hat called? get the book it will HELP you.

amazing...
Helpful Votes: 5 out of 5 total.
Review Date: 2007-02-18
This book was packed with info that will benefit anyone interested in going into the militry. My hubby went through boot camp a few years ago and said that all of the info would have made life a little easier then...lol.

Incredible
Helpful Votes: 5 out of 5 total.
Review Date: 2007-01-17
This book has helped me in so many ways. I knew nothing about the military before I left for boot camp. Now, I feel I am completely ready. The book has an easy to understand fitness routine and told me what to expect mentally from a drill sergeant, even the other recruits. This book even contains a packing list so I know exactly what to pack for boot camp.
Before I was scared to leave for basic, now I cant wait.

References
From Me to You: The Reluctant Writer's Guide to Powerful, Personal Messages
Published in Paperback by Walking Stick Press (2000-10)
Authors: JacLynn Morris and Paul L. Fair Ph.D.
List price: $14.99
New price: $10.95
Used price: $0.01
Collectible price: $22.99

Average review score:

Unsent Letters is a much better book than this one.
Helpful Votes: 0 out of 3 total.
Review Date: 2004-05-18
I gained so much more from reading "Unsent Letters: Writing as a way to resolve and renew" than from reading this book. Compare the two yourself and you'll see what I mean.

Take this amazing trip; it is a gift for your soul.
Helpful Votes: 21 out of 22 total.
Review Date: 2002-03-11
This book has been on my shelf to review for several months, but so many events took my time and energy that I am just now beginning to find my way back to words. My dad died January 5, 2002, and I gave the eulogy at his funeral. How do you share the love and life of someone so dear, yet bring comfort to others who are also suffering this loss? This book, this wonderful book, helped me to deliver a speech that gave the joy and humor that was my dad to others.

Rarely does a writer's reference book have the ability to encourage and inspire its readers or those who do not take up the "pen," to find the way to express emotions. Yet this book shows the joy and power of honest communications, and provides an easy to follow plan that helps all of us share our dreams, hopes, fears, and love with the important people in our lives. It also helps us realize that everyone is important, and to never take for granted the gift of friendship.

This book is an adventure through emotions, but it is so much more. Follow the principles, write the way you speak, be yourself, get rid of criticisms, and in doing so, you become the better part of yourself. Imagine, if you could read a letter and know what the reader was feeling; this book will help you see the ways to do so because in revealing ourselves, we gain self-knowledge and confidence.

Five stars are not diminished by the only difficulty I had, which was the very small size of the font.

Victoria Tarrani

Connecting with Correspondence
Helpful Votes: 30 out of 30 total.
Review Date: 2002-01-14
There are times when conversation cannot convey your deepest feelings. You can hide your true feelings when talking to someone you care about. Written words can be gifts of the heart and the way you present them can make all the difference. The fact that you take the time to find a concrete way of expressing your feelings is what matters!

You might be reluctant to send an e-mail or put pen to paper, however if you follow the steps in this book you will find it is easier than you think. The authors give examples of letters for every situation. These letters go beyond "polite" words and are more honest and genuine. They express goodwill or reveal deep feelings. They also communicate the importance and value of your relationship to the receiver.

"Often, just the fact that a person puts time, effort, thought or originality into something to delight or help us makes a message wonderful." pg. 9

The authors show how you use five basic elements to make a message powerful, intimate, satisfying and meaningful. It doesn't matte if you want to express your feelings, give advice, forgive, answer important questions, thank someone or share a favorite memory. These five elements should be included in your letter.

While this book might sound like it is an emotional roller coaster ride, there are quite a few really funny letters. I loved the story of a mother who writes down the sweet and funny things her children do. She intends to give these memories to her children. I know this was such a delight when my mother showed me her notes of what I said and did when I was very young. It truly will delight any child to know their parents cared enough to find the time to write down these memories. It also helps children remember important details of their lives.

Another idea I really thought was wonderful was a letter an Aunt sent her nephew about all the wonderful books she had read that she thought he would enjoy. Of course she could have just reviewed them, yet she chose to specifically recommend books that had given her enjoyment, knowledge and comfort.

Some of the letters helped bridge the distance between friends and family or helped to heal a hurt. These are real letters people wrote at a time in their lives when hurt, anger or misunderstanding left them feeling as if they were stuck on opposite sides of a tightly closed door.

"Maybe the blur of our lives has left us hungry for tangible ways to hold onto what is and was-even as we move toward what will be." pg. 150

So if you want to connect with the people you care most about, "From Me to You" will show you how to share your memories, thank people who have helped you in life, apologize to those you may have hurt, inspire friends and invite people to think of you with love and a smile.

~The Rebecca Review

A great help
Helpful Votes: 5 out of 5 total.
Review Date: 2002-09-13
This book is a great help for anyone needing to write anything. Your correspondence will forever change to be more meaningful.

Very highly recommended
Helpful Votes: 8 out of 9 total.
Review Date: 2001-12-12
Words provide continuity from generation to generation that surpasses our limited life spans to enrich the shared love of friends and family, to bind generations, and to offer hope to the future. Despite the power of words, many people are reluctant writers, uncertain of what to say or how to say it. To that end, authors JacLynn Morris and Paul L. Fair, Ph.D. bring their own writing skills, teaching experience, and research to bear, offering aid to the reluctant writer in FROM ME TO YOU.

Simple, easy to follow steps guide the writer through the process of conveying thoughts and emotions that might else wise remain unanswered and unspoken. Using the five basic elements enumerated in FROM ME TO YOU, writers can add depth and value to their messages. Concise explanations and the generous use of examples accompany each step, clearly illustrating each point. Many of the examples are both poignant and inspiring, aiding the prospective reader in finding their own voices and experiences. Difficult to write messages that reveal secrets or explanations likewise becoming easier to write with the aid of FROM ME TO YOU.

At last, a writing book for everyone! Whether your words are meant as a thank you, as an apology, to offer comfort or advice, or simply to affirm your love, FROM ME TO YOU will aid all writers in expressing themselves. Powerful, personal messages are our legacy to those we love, regardless of the purpose of the note, and can easily be strengthened by following these simple steps. One of the best writing resources I have encountered, FROM ME TO YOU comes very highly recommended.

References
An Introduction to the New Testament (Anchor Bible Reference Library)
Published in Hardcover by Doubleday (1997-10-01)
Author: Raymond E. Brown
List price: $49.95
New price: $70.80
Used price: $21.75

Average review score:

Excellent Guide on Reading the Bible. Buy It!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-06-30
`An Introduction to the New Testament' by leading NT scholar and writer, Raymond E. Brown may be the best possible introduction to its subject for the lay reader and for pastoral readers. I am relatively sure the book is also used as a text in college level courses on the New Testament, if only for the wealth of bibliography on each aspect of its subject.
I give this glowing praise with some reservations, since I have been bitten before by praising a book on a subject on which I have not read many different works; however, by now I have read numerous books on both New and Old Testament subjects, on both introductory and `scholarly' levels, and this experience assures me that this is a superior book for its audience.
As you read this volume, you may be surprised to discover that the author is a Catholic, since there is not one wit of `bias' which would diminish the work for our Protestant kin. Rather, the author brings in notions from Catholic practice for which the Protestant, even the deeply scripture - imbued Lutheran tradition, has no easy concept. My favorite is the notion expressed by the Latin (of course) phrase sensus plenior, or `fuller sense' of a reading of scripture. This is totally consistent with Herr Luther's dictum that a scriptural reading has but one meaning. It just means that one wants to find the broadest sense of the text, taking all things into account.
Another of the author's positions which warm's my heart (and assures me the author is intellectually sound) is his opinion that the politically correct terms for what we all commonly call the `Old Testament' are no more accurate than this ancient term which some feel is disrespectful to our Jewish cousins. All common alternatives such as `Hebrew' scriptures are actually less accurate than the adjective which says these came before the Christian scriptures.
The greatest service I can do for you, kind reader, is to point out that the proper audience for this book may be much wider than the title may suggest. I would offer it as a NT complement to James Kugel's `How to Read the Bible', which deals only with the Old Testament (as Professor Kugel is a Hebrew scholar). It is also an excellent replacement for such heavy tomes as `The Oxford Bible Commentary', which I have never found exceptionally helpful in getting into an unfamiliar book of the Bible.
A dramatic illustration of how good this book is compared to some other works is to compare it to the recent Lutheran introduction, `Opening the Book of Faith' on four ways to read the Bible. Brown gives ten (10) different ways the Bible has been studied, and that doesn't even include the Lutheran text's `lectio divina' and `theological' readings. The former is a classic devotional reading and the latter is the approach promoted by Lutheran theologians.
If I have any reservations at all about the book for serious students, it is the fact that it was published twelve years ago, and probably written up to two years before that, which means the bibliography may already be slightly dated. However, I still found the bibliography exceptionally good, even with its limiting itself to works in English, proper for a book written for the lay reader or beginning student.
I was tickled to find, at the very end, a bit of a polemic against the works of the Jesus Seminar in an overview of works on the historical Jesus. He shares the dim opinion of this enterprise held by Catholic colleague Luke Timothy Johnson. This is the only place in the book where Brown strays one iota from an even handed approach to Biblical scholarship.
If you are first starting out in serious Bible reading, this book is a Godsend!

The most comprehensive introduction you will find
Helpful Votes: 0 out of 0 total.
Review Date: 2008-02-02
Raymond Brown sure knows how to write an introduction. Though I am not exactly sure how long the New Testament is, surely it is dwarfed by the 800+ pages of Brown's commentary. He does an excellent job covering the books as well as discussing various approached to studying the New Testament. I used this for background while studying Mark. Thus, this work is approporate for specific research or a general understanding of the New Testament. Though it is not quick reading, if you have your bible handy it the learning process is better. Unlike many theologians, he does a good job of sticking to mostly understandable vocabulary. I would say this could be of use for all beginning and intermediate-level bible students as well as those extremely familiar with the doctrines surrounding the New Testament. High praise for Brown in attempting such a collasal task!

Introduction to the New Testament by Raymond Brown
Helpful Votes: 0 out of 0 total.
Review Date: 2007-09-09
This is a great book. Ray Brown is a scholar who has the ability to write so clearly that he is able to pull together years of study and scholarship and bring beginners, students and Scripture readers up to speed on the latest in Biblical understand. I highly recommend this to anyone who wants to learn more about the Bible and how to read it and understand it.

The best single source yet for New Testament study!
Helpful Votes: 1 out of 2 total.
Review Date: 2007-10-16
As others have stated, this if you only buy one book for a study on the nuts and bolts of the New Testament, this is it. It is extraordinary in its scope, magnificently researched, and best of all, it's written so well that it does not become tiring or try to impress you with huge complicated words or phrases. This is an outstanding volume for the common man and the advanced student as well. Thank you Raymond Brown for leaving us with this marvelous tool to understanding the times and structure of the New Testament - this book will serve as a legacy and the benchmark by which all others will be compared for ages to come.

Extremely helpful and easy to understand
Helpful Votes: 3 out of 3 total.
Review Date: 2007-09-30
I am a somewhat new Christian and have really felt a connection with God since becoming faithful. However, I became wary of Church dogma and completely literal, simplified views of info in the Bible. I knew it had to be deeper than that. I had a hunger to learn more about the history of the New Testament and it's books, letters, etc. to help me better understand it. This book was extremely helpful and easy to understand; but I can see how it would be good for people who already know about Biblical critisism. It has deepened my faith more reading this book which actually has a centrist point of view for the most part. Highly recommend to all. I had read Raymond E. Brown was the way to go for this information and I'd have to agree.

References
Universe
Published in Hardcover by DK ADULT (2005-10-03)
Authors: Robert Dinwiddie, Philip Eales, David Hughes, Ian Nicholson, Ian Ridpath, Giles Sparrow, Pam Spence, Carole Stott, Kevin Tildsley, and Martin Rees
List price: $50.00
New price: $14.95
Used price: $12.00

Average review score:

Gorgeously Made Book!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-10-20
I just received my copy yesterday and I have to say I much more than pleasantly surprised. The book doesn't seem extra special when browsing through the info about it on Amazon or looking at it through Amazon's "Look Inside" feature.

However, I bought the book anyway due to the strong reviews and to quench my yearning for a nice guide to the universe. Boy was I takan aback when I got my hands on this book, it looks soooo much better in real life, the pictures are absolutely stunning and there's so many of them. Also this book is massive, it's not one which can be carried around and read on the train, it is a large and heavy coffee table book.

The sections are divided into space exploration, detailed information on every heavenly body in our solar system, asteriods and comets, galaxies and lots of star maps. This is an amazing book and practically constitutes as an encyclopaedia on all general universe subjects. Every page has been 'decorated' with beautiful high resolution pictures, whether they be large or small, it definitely adds to the overall presentation of the subject.

All in all, this book is an absolute bargain. For those of you living in Australia, Dymocks sell this book for around $90 and even then it is the paperback version. This hardcover version is an absolute bargain, even after the conversion to Aussie dollars.

A very thorough and thought provoking book about universe
Helpful Votes: 0 out of 0 total.
Review Date: 2008-08-28

I bought this book 4 weeks ago after trying out quite a few books about universe. This is by far the best book about the unimaginable universe. The things that I liked about this book are:

The book is divided into 4 sections. First one is overview of the universe. Second section goes into details of the solar system. Third talks about rest of the universe. Last section has guides to watch sky in the night.

It starts off with a few pages about technical understanding of forces that build universe. Excellent information about atoms, bonds, Bohr's orbits, photos, gravity etc. These basic concepts of physics are tied in to how the universe functions. If you are not a technical person, don't get scared by this since it is explained in a very neat and simple manner. I wish this kind of explanations were available in my high school.

It has few of the best ever pictures of celestial objects. Its not only a picture book though. It has lot of textual information about the object. There are lot of great illustrations to describe each planet in detail. I have not yet reached the part where it talks about rest of the universe but so far, I am loving this book.

Things I did not like? Not much really. I would have liked to see information about how these pictures are taken or from where the pictures are obtained but understand that it would make the book less appealing in terms of asthetics.

Great book overall, not just an eyecandy but a definitive resource about universe.

Thanks
Abhay Joshi

The Best
Helpful Votes: 0 out of 0 total.
Review Date: 2008-05-03
Visually intoxicating! You can learn the secrets of the universe in this one volume. I have numerous DK published books all of which are excellent. However, this is the paragon that all the other books are judged by. Simply, it is the best book that they have ever published. It should be the standard text book for astronomy classes!

Binding unglued
Helpful Votes: 1 out of 1 total.
Review Date: 2008-11-24
After the second or third time I opened the book [hardcover edition] the textblock came completely unglued from the mull (i.e., binding failure). This is such a disappointment given that the contents of the book look to be superb. I'll be returning this book.

Nov. 24, 2008 Update:
I received a second copy of this book today to give as a gift but it has the same problem as above.

Binding of the book broke
Helpful Votes: 2 out of 2 total.
Review Date: 2008-07-08
The information and illustrations inside the book are wonderful. Every page you turn to has something that sparks your interest. Only downfall was that I purchased this for my husband for Christmas and the second time he opened the book to read out of it the binding broke.

References
Tested Advertising Methods
Published in Paperback by Prentice Hall Trade (1980-06)
Author: John Caples
List price: $10.95
New price: $27.00
Used price: $4.57

Average review score:

The Following 2 Reasons This Book Will Save You Money are....
Helpful Votes: 0 out of 0 total.
Review Date: 2008-11-27
...I think he would have approved that headline..draws you into the copy, no? :)
But seriously the 2 reasons are the following:

1. These methods are "Tested" and proven in the real world---Split testing real ads will result in one getting more response than the other. He did this over and over again and the results are here for you to use for yourself to spend less and make more on your ads.

2. Easy to follow Step-by-Step instructions to create your own ads---So specific and easy that a total newbie can put together a much better ad with a great book such as this. It's just like connecting the dots.

So there you are, as promised. I also like that this book is sooo cut-to-the-chase and gets right into the meat and potatos of showing you the way, without a bunch of garbage that just tries to entertain and fill more pages.
So I will cut to the chase as well and tell you that this book, combined with 'breakthrough advertising' by eugene schwartz and Advertising Secrets of the Written Word by Joe Sugarman will provide a great low cost resource that will really help you write money saving ads. I would say read this book for first for the basic construct, the Sugarman book to get a little more insight, and then Breakthough Advertising for the advanced level mind melt.
Bottom Line: Tested Advertising Methods is, really, a required staple in anyone's library who spends any kind of money on advertising.

A Complete Guide To Mail-Order Advertising
Helpful Votes: 0 out of 0 total.
Review Date: 2008-11-24
The good thing about this book is that it provides the complete information right from how to write the advertisement to how to actually set up the campaigns.

So if you want to learn copywriting quickly and start setting up campaigns for local retail business owners, then this book is ideal for you.

However, I feel that the part on creating copy has been rushed a bit in this book.

I have also read "Making Ads Pay" by Caples, and it was a lot more detailed on the thought process behind actually writing the ads. That book clearly describes each step by quoting examples of the all-time famous ads and explains how they were written.

But still, if you're just getting started in copywriting, "Tested Advertising Methods" is a good book to get.

Tested Advertising Methods, by John Caples
Helpful Votes: 0 out of 0 total.
Review Date: 2008-10-31
For more than 40 years I used Caples as personal guru in direct marketing. This edition is perfect and will be as important as a bible to be consulted and read with "devotion" from now on
.

An invaluable primer for writing great ads
Helpful Votes: 0 out of 0 total.
Review Date: 2008-08-19
If you have thought about it, Caples probably tested it. From writing headlines that sell to crafting fabulous body copy, this is a must read if you are in the advertising business. A valuable reference work and tutorial. Everyone working with advertising should read this once and most of them should read it again and again. The information is as dead-on today as the day Caples wrote it. Highly recommended.

Don't bother
Helpful Votes: 0 out of 2 total.
Review Date: 2008-05-27
Waste of money. Waste of time. Only advertising book i've been inspired by has been "Hey Whipple Squeeze This." Save your money and skip this one.

References
Poemcrazy: Creating a Life with Words
Published in Paperback by Clarkson Potter (1996-04-23)
Author: Susan G. Wooldridge
List price: $22.00
New price: $2.30
Used price: $1.95
Collectible price: $22.00

Average review score:

Crazy about Poemcrazy
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-20
I am completely crazy about this book and I don't normally read poetry books or books about writing poetry. But as a HS librarian I was trying to find something to help my English teachers who struggle every year to come up with lesson ideas for their poetry units. I struck gold with this book. I actually took six of Wooldridge's ideas and created lesson plans from them which I share with the teachers. For example, I cut up an old wildflower book, laminated the pictures, so that teachers could do an activity about naming plants and then writing poetry about the names. Though I dabble a little in writing my own poetry, I find that I always enjoy following little formulas to help unlock my creative juices. This book has several cute and fun formulas to assist the beginning poets. I highly recommend this book!

Not for the beginner
Helpful Votes: 0 out of 1 total.
Review Date: 2008-03-03
This book is not a how to write a poem book. It is how to live your life so that maybe you can write a poem in 6 to 8 years.

One of my favorites!
Helpful Votes: 0 out of 0 total.
Review Date: 2008-02-23
Get it! I dare you! This book is awesome! I learn something new every time I pick it up. I love the freedom it promotes in creativity. Buy it!

Discover the poet within
Helpful Votes: 0 out of 0 total.
Review Date: 2007-12-09
Over the last few years I've begun to explore my own talent for poetry, and among the books I've read to help me is this one.

I've yet to try the exercises, but just reading the book gives me some food for thought.

Lots of ideas and techniques to try as the spirit moves you.

Love this - not just for poets only!
Helpful Votes: 1 out of 1 total.
Review Date: 2007-10-22
I confess that I've never been a poetry fan in the past. But thanks to this book, I may very well become one now! I only bought it because Teesha Moore (mixed-media artist, editor of the Art and Life 'zine, and creator of ArtFest) had raved about the author. So I gave this book a try. I'm so glad I did as it has really opened my eyes to what poetry is all about!

References
Robert's Rules Of Order Newly Revised In Brief
Published in Kindle Edition by Perseus Publishing (2004-04-13)
Authors: Henry M. III Robert, William J. Evans, Daniel H. Honemann, and Thomas J. Balch
List price: $6.95
New price: $5.56

Average review score:

Excellent purchase. Highly recommend for managers, board members, or someone who wants to structure a meeting.
Helpful Votes: 0 out of 0 total.
Review Date: 2008-11-29
I bought this book to bring to the first meetings of a newly formed non-profit group. After reading it, not only did I find applications for the rules of order in the group but also at work, where a structured meeting that adhered to a certain time limit was greatly appreciated. Very good examples throughout the book and easy introduction to terminology. This is a survey book however, so don't expect extensive listings of rules or details.

Very Informative
Helpful Votes: 0 out of 0 total.
Review Date: 2008-11-25
A must have for all persons who preside over meetings.
Cut down on meeting time, meeting more precise and to the point.

Robert's Rules
Helpful Votes: 0 out of 0 total.
Review Date: 2008-11-23
I purchased this because I am on the Board of Director's for The Pearl Harbor Hawaiian Civic Club. It is incredibly helpful and I will never go to another meeting with out it!

Read This Before Reading Robert's Rules (in full)
Helpful Votes: 0 out of 0 total.
Review Date: 2008-11-13
This slim volume is a great alternative if you're just starting out in parliamentary procedure, without having to thumb through the whole of Robert's Rules. I found it useful and informative, and it gives you a great general idea of how exactly meetings and organizations should be run. Reading the whole of Robert's Rules of Order Newly Revised would be a great undertaking and it's great that the same authors of that book wrote this condensed version, complete with in depth cross references to the actual text in case you need to dig a little deeper.

Robert's Rules Revised
Helpful Votes: 0 out of 1 total.
Review Date: 2008-11-02
Robert's Rules Of Order Newly Revised In Brief (Roberts Rules of Order (in Brief))

This is an excellent brief version for holding a meeting.

References
Art of Modern Rock: The Poster Explosion
Published in Hardcover by Chronicle Books (2004-11-04)
Authors: Paul Grushkin and Dennis King
List price: $75.00
New price: $45.00
Used price: $22.99
Collectible price: $75.00

Average review score:

bizarre, weird and cool
Helpful Votes: 0 out of 0 total.
Review Date: 2008-07-15
Art of Modern Rock features some incredible art drawn from great artists and is a must not just for a rock aficionado, but for an art enthusiast, an artist, a designer or even a writer. The tremendous amount of variety and unique and powerful imagery makes looking through this book a great pleasure.

My All Time Favourite
Helpful Votes: 0 out of 0 total.
Review Date: 2008-03-30
I've had this book for several years now and this is my all time favourite art book, and I own far too many to even be considered in the realm of normal. The Art of Modern Rock is a huge book (almost 500 pages) and the art diverse and inspiring. I just love this book!!

excellent
Helpful Votes: 0 out of 0 total.
Review Date: 2008-01-25
I purchased the Art of Modern Rock online for my son and his wife for Christmas. I usually have a difficult time finding a gift I think they will like. They have a rock band themselves, and my daughter-in-law is also interested in art, so I gave this book a try. Not only did they love it, but they are in it! I wish now that I had opened it and looked through it before I mailed it to them. I was pleased with the book, and the service from Amazon is always excellent!

Terrific book!
Helpful Votes: 0 out of 0 total.
Review Date: 2007-05-06
This is one of the greatest books I've read in the last ten years about rock posters. All kind of rock music is here. If you really like rock'n'roll music, you must get this one.

Fantastic
Helpful Votes: 0 out of 0 total.
Review Date: 2007-01-10
This book is THE bible for poster art. Fantastic collection of art, with great interviews and history accompanying. Obviously a lot of hard work by a lot of people passionate about poster art. Highly recommended.


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