Tools Books

Strongly recommended reading, Customer Satisfaction: Tools, Techniques, And Formulas For Success by Craig Cochran (Project Manager, Center for International Standards & Quality, Georgia Tech Economic Development Institute) is a slim, 93-page compilation of observations, advice, and techniques for proactively gauging customer perceptions and then aggressively acting on the findings thereby acquiring a competitive advantage in today crowded and rapidly evolving markets. Tools and specific instructions are laid out in a thoroughly "user friendly" manner and range from the very basic to the rather sophisticated. Informed and informative, Customer Satisfaction is one of those easily assimilated compilations that will rapidly translate to an improved bottom line regardless of the nature of a businesses products or services.

There were three things I really liked about this book: 1) Every page had something of value on it. There's no filler. I never found myself turning a page and asking, `what the heck did I just read?' 2) The customer satisfaction concepts were presented in the most simple manner possible. Anybody at any level of a company can understand and use the book. Right now, my V.P. of Operations and one of my 18 year old co-op students are reading it, and they're both getting some good ideas. 3) The book includes a wide range of tools, along with instructions on how to use and how not to use each one.

In summary, this is a good, practical book you can start using before you're even done reading it.

If you're looking for a bunch of heavy, theoretical philosophizing on customer satisfaction, then you'll hate this book. If you're looking for practical, common-sense methods for understanding what customers think and doing something about it, then you'll love it. I found this book to be the most clear and concise guide yet for actually doing something to improve customer satisfaction. My company has already begun using two of the methods, with very good results. Highly recommended.

The title really says it all - delivered really quickly and in great condition.

This is a great book. I reccomend it to anyone who is interested in the history of the leather industry, or who is interested in getting into leather crafts. It is very informative and gives you an idea on what kinds of tools are used in leather work and how they are used. It makes a great reference source. It givr you an idea on what kinds of tools you'll need for the differnt kinds of leather trades.

Look at all the nifty tools!

We just received our copy yesterday, and I expect my husband and I will be competing for it until one of manages to get through it from cover to cover. As the title implies, the author covers almost any tool you could think of used for leather working in the last 2.5 centuries, including things like workbences and stools. :) The book is arranged by trade - bookbinding, boot and shoe making, skinningk, tanning, finishing, etc, with the tools alphabetical by general type within each trade. Some of the descriptions are very brief, and the author spends more time in explanations of how more obscure tools are/were used than for common ones - which makes sense. Definitely enjoyable for the confirmed tool junkie.

I highly recommend this book to anyone planning to go into die design. It is extremely thorough and up to date. More importantly, it not only explains how a die works but it also helps in the designing process. It takes you through a step by step process and each chapter is dedicated to a part of the die i.e., the punch, the die, the stripper plate, pilots, types of die processes, die buttons, front and back rails, etc. For those already in the field, it helps to have this book handy.

an excellent book for engineers or technicians with no experience in die design. This sets you up for a new and another dimension in the world of tool and dies. It is worth having one in the shelf.

Great book for beginners. This book is essential material if you want to go in this field and learn about Die Design. I would definitely recommend it as a starter. Very good indeed!

This is a beautifully put together and helpful guide to making fun things on the computer. I have it myself and have given it to friends as gifts.

Loved this book--inspirational and creative! Makes me want to do more with my digital photos! I found the discussion on using image editing software to be particularly helpful and simple. Great ideas for projects in this book--things I never would have thought of on my own. Great resource for beginner digital scrapbookers!

This book makes it easy to take all the hundreds of digital photos on the hard drive and turn them into something that looks good. Great illustrations, clear and concise directions - this book is really useful, even if yoiu've always shied away from using computers to do things for your family.

To give a brief background about myself. I have been one of the primary contributor and committer of the Web Tools Platform (WTP) eclipse tools project since its inception through WTP 1.5 release. I contributed the Validation Framework component for this project. I read a large portion of this book and can say that this most comprehensive book that explains the complete WTP in a step by step fashion that can be help you easily understand the whole WTP project, its sub projects, its components and features through several real world examples. I strongly recommend this book to all users and contributors of WTP.

Vijay Bhadriraju, IBM

Eclipse Web Tools Platform: Developing Java(TM) Web Applications

This is an excellent book; I specially liked the iterative approach (for example, for presentation tier, iteration 1: HTML, iteration 2: add CSS, iteration 3: add Javascripts, iteration 4: XML and XSLT, iteration 5: DTD)authors have taken. I have used examples from this book, with Eclipse and NetBeans, of course for Eclipse user this book has added value, since it goes through configuration of Eclipse and recommended practices. Please ignore the gripe about errors in the code; there are two minor errors which are detailed in the errata on book's companion site, it doesn't take more than a minute to fix those two issues.

Authors discuss All three tiers in great detail. How about this, by page 85 you would be deploying a simple web service (and you would be amazed how simple it is).

Though I have had some experience in Java, Eclipse, and WTP, a recent project required me to get more into depth. This book got me through the whole development process. It explained to me clean coding techniques when writing web apps in Java, how to get my web server up and running for use with WTP, to get my apps to talk to the server, debugging using different tools, and unit testing in a web environment.

This book was an invaluable addition to my collection, and is also a great reference now that I have mastered these concepts.

Though I've been working with Windows for almost 10 years, I still learned new tricks with this book. Of course I skipped over some basic parts, but I can see how others might find the background information useful. As an added bonus, the book has a nice glossary and index to facilitate searching for specific topics.

Effective Executive's Guide To Windows 2000: The Seven Core Skills Required To Turn Windows 2000 Professional Into A Business Power Tool was designed and written specifically for corporate executives, managers, and professional needing a fast-paced, filtered, executive summary of the core Windows 2000 Professional software, enabling them to understanding the desktop layout, manage files and folders, print out data, participate on a network, customize Windows 200, use the Internet for web browsing and email, as well as general troubleshooting. Pat Coleman has a flair for writing "user friendly" text which is enhanced with two appendices reviewing the Windows 2000 Professional Accessories and explaining how to use Windows 2000 Professional on a portable computer. Effective Executive's Guide To Windows 2000 is an invaluable instructional and reference text for anyone utilizing Windows 2000 Professional to carry out their corporate responsibilities.

This book is an effective step-by-step guide to using Windows 2000. Although it is not intended for the system administrator, it is a thorough discussion of all of Window 2000's functionality. Effective Executive Guide to Windows 2000 is as useful as a reference for the experienced user as it is as a tutorial for the Newbie.

This is a must for anyone that is starting out in cake decorating and needs any inspiration or ideas. Once someone has the basic knowledge of decorating, anything in the book can be accomplished or adapted to something applicable. The full color photos and explanations are great, although it takes a bit of getting use to in the English/British "vernaculur" that it is written. It once again proves that the English have taken cake decorating to an art form and us Yanks really need to step up to the plate.

I got this book today on a whim, and flipping through it made me want to run out and whip up a cake just to see if I could create a fraction of the magic these cakes possess. I loved going through the vibrant color photographs and admiring the interesting designs (although I have to admit some of these seem much too complicated to be attempted by someone who isn't a professional pastry chef). However, that doesn't detract from the fact that the book is beautiful and informative, and even if I never get one cake to look the same as it does in the book, I won't regret a thing. This guide is a feast for the eyes as well as the imagination! (The sugar flowers alone took my breath away!)

It is full of all the information needed to be a top-notch bakery chef. The techniques given in this book have proven to be very key. In addition, there are excellent recipes provided. I highly recommend this book!

This book helped me, and I am sure other readers, in understanding their own approach to life and time from the perspective of our life with God. By presenting a variety of tools that work for different people for a variety of situations the reader is guided in practical ways to make the choices of how you want to use your time and effort. I found the chapter on the importance and different ways of getting closure very helpful.

This book brings wisdom from many years of helping people learn to use time more productively. Its discussion of the spiritual side of life puts the consideration in the context of one's whole life and what is most important and lasting. I highly recommend this book for your reading and application in your life.

Dru Scott Decker's new book is wonderful!-- its really zeroing in on some of my big issues and I am so excited to apply things I'm learning to my life. I am really grateful for the wisdom she is sharing. Its very practical as well as inspiring.

This book adds inspiration to reach for the Bible and for new time to0ls. Does a great job of helping us all see God's healing power for our time pressures. Packed with great ideas. Superb book. It's a must for anybody struggling with finding more time.It certaintly helps me take timeless truth from the Bible and apply it to my time pressures in the business world.
Each chapter is well written and organized where tools can be applied. There is no question that this book perhaps more than any other current time book, will draw you into a richer, closer relationship with Jesus first, family and friends that would last for a life time. You'll be blessed. Thank you, Dru!

This one is an excelent book, makes itself clear on every repair and mainteinance task. It worths from cover to back cover.

the book is great, I bought the book,and left it on the table, when i got back, my wife had the car in pieces, and starting to put it back together, she fixed it, and I didnt have to get greasy,

...It's VERY worthwhile buying seeing that it tells you EVERYTHING about your car, and how to repair them inc. sensors, brakes, lights, replacing transmission gears, head gaskets ect...

It's the only book you need. I have one for my Sunbird, Topaz GS, Topaz L and my 2001 Malibu LS

This slender volume is just packed with lucid and readable instructions for the begenning woodturner. The Graphics are excellent.

Having taken a turning class with Mike when he was in the US last year, I can not only recommend this book, but also his teaching.

If you want to understand all aspects of woodturning, Darlow shoehorns an amazing amount of material in the pages of this book.FOW is nicely laid out, in full color and takes nothing for granted in teaching you the way to turn.

While there are a number of one-shot titles out on turning - turning bowls, turning pens etc., this book is the one to get as the required "Bible". Comprehensive, it covers all the major areas and is very practical. Mike was a professional turner for 7 years, so he teaches you how to consistently turn out high quality, good looking work.Forget the quickie, single subject titles until after you've read FOW. Highly recommended

As a beginning turner, I really appreciate both the clarity of the discussion and the detail with which tool technique is discussed. I think this is the best single introduction to turning on the market. Really superb.