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A classic business textReview Date: 2005-10-02
Classic!Review Date: 2003-06-30
Dr. Michael Beitler
Author
of "Strategic Organizational Change"
True management classic which will remain influentialReview Date: 2001-10-18
You have to "hear" it from the horse's mouth.Review Date: 2001-12-28
This is what makes reading this book so valuable. Reading the attributes and studies about Theory X and Theory Y management styles in McGregor's own words, instead of a one or two line sentence concerning his theories in another book, is well worth the price of this book.
The book was compelling because many of the attributes of today's managers, and organizations in general, can STILL be applied to either Theory X or Theory Y management types! In fact, much of the literature today suggests that companies with a Theory Y mindset are surviving better today than Theory X companies. The supporting information McGregor provides to each theory suggests, again even today, that these two themes will be prevalent in society for years to come.
Having this book in your professional library will provide you with some good insight and historical reference to modern day theories. I highly recommend it!
Work Of Genius, IdealismReview Date: 2000-09-17
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Great coverage, confused organizationReview Date: 2007-11-14
Absolute must have for Exam Review and for Everyday EngineeringReview Date: 2006-07-13
Coming from someone who knows this book inside and out...Review Date: 2006-06-19
Excellent refresherReview Date: 2007-03-22
An excellent book for hydrology and hydraulicsReview Date: 2006-06-20


The Power and Value of "A Natural Way of Learning"Review Date: 2008-03-04
As is frequently the situation, I read this book in combination with another, Return on Learning, in which Donald Vanthournout and his associates on Accenture's Capability Development team explain how their firm achieved an ROI of 353% on its commitment to enterprise learning. I highly recommend both Return on Learning and this book and, if possible, read in combination. In the Introduction, Jay Cross makes a number of crisp assertions, several of which are certain to generate controversy. For example, "Workers learn more in the coffee room than in the classroom." Rather than take this out of context, I continue the excerpt: "They discover how to do their jobs through informal learning: asking the person in the next cubicle, trial and error, calling the help desk, working with people in the know, and joining the conversation. This is natural learning - learning from others when you feel the need to do so." So far, no pyrotechnics. Cross continues: "Training programs, workshops, and schools get the lion's share of the corporate budget for developing talent, despite the fact that...," and then, "this formal learning has almost no impact on job performance. And informal learning, the major source of knowledge transfer and innovation, is left to chance."
Presumably several of those who read this review agree with Cross (as do I) that the value of formal learning tends to be exaggerated when, in fact, much of it has little (if any) enduring impact; and, that the value of informal learning tends to be underestimated when, in fact, the extent to which an organization achieves its objectives (whatever they may be) is determined almost entirely by how effectively those involved (at all levels and in all areas) communicate, cooperate, and collaborate (i.e. the Three Cs) on what must be done to achieve those objectives. For those in need of a single source to guide and inform their design and implementation of a knowledge exchange program that maximizes the Three Cs, Cross has written it.
Here are a few of the key points he makes throughout his narrative:
"Formal learning is like riding a bus: the driver decides where the bus is going; the passengers are along for the ride. Informal learning is like riding a bike: the rider chooses the destination, the speed, and the route."
Comment: That said, all organizations need traffic control, once the ultimate destination has been selected.
"Formal learning takes place in classrooms; informal learning happens in learnscapes, that is, a learning ecology. It's learning without borders."
Comment: That said, it seems reasonable to expect productive and beneficial application of what is learned to avoid what Jeffrey Pfeffer and Robert I. Sutton aptly characterize as a "knowing-doing gap." Cross duly notes, "Executives don't care about learning; they care about execution."
Meanwhile, we are well-advised to keep in mind what Peter Drucker observed in 1963: "There is surely nothing quite so useless as doing with great efficiency what should not be done at all."
"It's not who you know that's important; it's who those others know."
Comment: Obviously, ever-expanding networks of contacts is very important. Those we know can connect us with those they know. We are also obliged to reciprocate.
"Most training is built atop the pessimistic assumption that trainees are deficient, and training is the cure for what's broken."
Comment: I agree. However, there are formal training programs now available as well as superb instructors to conduct them that can substantially improve various skills that include reading, reasoning, writing, public speaking, decision-making, problem-solving, and situation analysis.
"Created long before knowledge work was invented, accounting values intangibles such as human capital at zero and counts training as an expense instead of an investment."
Comment: In most organizations, that is true but thanks to Peter Drucker, Howard Gardner, Peter Senge, Thomas Davenport, and others, the situation is changing (albeit too slowly) and recently published books such as this one and Return on Learning will accelerate the transition to enlightenment at the governing board senior-management levels.
Years ago, after a substantial tuition increase at Harvard had enraged many parents, then president Derek Bok responded with a suggestion: "If you think education is expensive, try ignorance."
"Imagine having an in-house learning and information environment as rich as the Internet. You'd have blogs, search, syndication, podcasts, mash-ups, and more. You'd also have a platform just about everyone already knows how to use."
Comment: And imagine such an environment that also provides formal training programs that strengthen various skills (i.e. those relevant to learning, communication, management, and leadership) of all who share that environment so that each can take full advantage of all the opportunities available. What about the bottom-line? "Management must assign enterprise-level accountability for learning." Cross is dead-on: Without proper governance, there would be chaos. Is Cross recommending a balance of learning with work? No. "As work and learning become one, good learning and good work become synonymous."
Don't stop there. Why not establish and then sustain outstanding learning that occurs both formally and informally? In that event, outstanding learning and outstanding performance become synonymous.
Those who share my high regard for this book are urged to check out the aforementioned Return on Learning. Also, John Hager and Paul Halliday's Recovering Informal Learning: Wisdom, Judgement and Community as well as Corporate Agility: A Revolutionary Model for Competing in a Flat World co-authored by Charles E. Grantham, James P. Ware, and Cory Williamson, Kevan Hall's Speed Lead: Faster, Simpler Ways to Manage People, Projects and Teams in Complex Companies, Dean R. Spitzer's Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success, and Enterprise Architecture as Strategy: Creating a Foundation for Business Execution co-authored by Jeanne W. Ross, Peter Weill, and David Robertson.
Seeing the "Educational Economy" More ClearlyReview Date: 2008-03-03
The title of this review relates Cross's notion to one of my own observations about ubiquitous learning - namely, the "educational economy". Every one of these informal learning events is like a "transaction" in which some knowledge is shared, and in return the understanding or even reputation of the sharer is increased. The "real" educational economy, is very difficult to formalize, so what Cross would call "informal learning" is (to me at least) the portion of the educational economy that we have had trouble accrediting or otherwise keeping tabs on socially. Formal learning describes those artificial mechanisms, such as courses, (which Cross loudly proclaims are dead), that are easy to keep tabs on and can yield some educational benefit.
Informal Learning is, at its heart, a book rich with discussion of how we learn best, and what situations contribute to organic, self-driven learning - particularly in the workplace, but the ideas presented are really universal. Jay appropriately spends time discussing how the Internet has become the ultimate self-education tool, pointing out that "...my son and his peers [learn] everything from homework assignments to network administration on the Web. [That's] also where he learned a lot more than his dad ever did about meteorology, PERL, San Francisco politics, environmental action groups, obscure singers, and much more..." (166)
I'd like to sum up here just by sharing a quote from the book that I included on SR's website: "Many learners today are not self-directed; they are waiting for directions. It's time to tell them that the rules have changed. It's in their self-interest to become proactive learning opportunists." (175)
Powerful and visionaryReview Date: 2007-10-25
Widely acknowledged as the lion's share of corporate learning, informal learning is a difficult subject because it is even more nebulous and difficult to measure than formal learning. While there is a body of work on how to measure formal learning results including Kirkpatrick's levels, we have yet to determine realistic methods or measurements for informal learning. This book helps guide the learning industry in the right direction.
Cycling to knowledgeReview Date: 2007-01-03
Way more learning happens in the coffee room than the classroom, but firms continue to spend way more on formal training than informal learning - there is a huge disconnect right there. The theme is similar in KM - formal structured tools, top-down mandates, ROI and the smells of project management dominance, do little to enhance agility, awareness, creativity, shared understanding and meaning - which add the real value.
Jay talks about unblended learning, emergence, grokking, envisioning, unconferencing, connecting, conversation, community, web2.0 and JDI (just do it). He makes the point that classes are dead, that every learner needs to cultivate an ecology, share via voicing, communicate using stories and build common text by collaborative editing (wikis).
Jay has written this timely book in the form of short stories and vignettes, recounting his experiences and perspectives. I did not find much new stuff, although there are many interesting examples and truths, but Jay managed to hit the high spots so often, I was nodding in agreement as I read along. Clearly we all have to assume responsibility for our own awareness, learning and critical inquiry. Jay neatly illustrates the tools, hints at the practices (which need more refinement) and paints the landscape.
http://informl.com/
Highly RecommendedReview Date: 2007-03-26
It can be hard to face up to, but the medieval basis of our education is suddenly and starkly out of touch with the needs of a post-network society. After reading this book, it's hard not to face up to that fact, because we now have a compelling, if nascent, alternative. The web enables a wholly different, but infinitely more effective approach to learning - through self-direction, and peer collaboration, motivated by individual choice, for example. As Jay points out, given the complexity and pace of change of 21st century life, we simply must change. (I have an 8 year -old daughter in school and it pains me to see what she's going through when it will all become obsolete in just a few years.) He outlines a kind of proto-pedagogical alternative, taking 'natural' learning as its starting point. He blends online/offline ideas with ideas from design, motivational psychology, etc, but is careful not to lose sight of learning objectives.
As an educator/trainer of over 20 years myself, I believe the book succeeds. Jay isn't a tremendous stylist, nor are his ideas wildly original, but he does exactly what is needed. He makes the case for alternative approaches to learning in a clear and simple way with plenty of diagrams, and examples. Although his focus is on corporate training, rather than traditional education, the implications reverberate. He brings years of training experience, together with an optimistic outlook to practice what he preaches. Having read his blog o ver the course of severalk months it has left it's makr on my own
The book is almost a metaphor for the kinds of challenge we face: hard to pin down, constantly changing, yet sometimes so obvious that we fail to see the significance. Jay doesn't have all the answers because that is the kind of (medieval) certainty he cautions against. He has brought an important discussion into the light of day. I don't know anyone who wouldn't benefit from this book.
Ken Carroll

Collectible price: $25.00

Much needed book for Christian menReview Date: 2006-11-09
A wonderful companion on your journeyReview Date: 2003-05-05
Jacob's Shadow: Christian Perspectives on MasculinityReview Date: 2003-07-30
More Than Just Another Book for MenReview Date: 2002-11-27
The fullness of being manReview Date: 2002-11-28

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Superior Book!Review Date: 2003-03-11
Excellent book for anyone out of workReview Date: 2002-07-14
Good ReadReview Date: 1999-12-28
Jam-packed with valuable tipsReview Date: 1999-12-20
Wonderful resource for professional people at any levelReview Date: 1999-07-20

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This book reminds us of our own strifeReview Date: 2001-10-03
I think this is strength of any literary work. Sanjay Sonawani does the magic skilfully in this novel and in so simplicity.
To say the least this novel is not only poetic the way Sandra says, but in fact is brutal in its ability to rake up forgotten past.
Simply greatReview Date: 2001-11-18
Looking forward to read more of this author.
Good bookReview Date: 2001-10-04
This book reminds us of our own strifeReview Date: 2001-10-03
I think this is strength of any literary work. Sanjay Sonawani does the magic skilfully in this novel and in so simplicity.
To say the least this novel is not only poetic the way Sandra says, but in fact is brutal in its ability to rake up forgotten past.
Haunting.Review Date: 2001-11-06
Most people have a vague familiarity with the wandering tribes that inhabited much of the Eurasia land mass from the bronze age until the middle ages. For example, the words, "Barbarians at the gate", will, in most people, invoke images of ferocious Goths and Visigoths about to pour through the gates of a decadent and corrupt Rome--its citizens somehow still in total denial. Or they may see, in their mind's eye, waves of Mongols sweeping across the steppes of Russia, penetrating deep into the heart of Europe, or the barbaric Dorians sacking, and overrunning, the cities of bronze age Greece.
But these are vague images. In books and in films there is almost no effort made to provide insight as to why these people were the way they were. There has been two dark ages: in the wake of the crumbling bronze, and classical, ages, respectively. But one question that is seldomed raised is this: Who were these wandering tribes of warriors that overwhelmed the centers of civilization, and why were they willing to accept such heavy losses?
We are told that a civilization decays from within. That may be true as far as it goes, but what is the conceit that allows a civilization to underestimate its adversaries? Is it it's belief that it's citizens are stronger? No, because it is known that the lot of a primitive people is hard lot, and it is one makes them strong. Is it a civilization's collective belief in it's advanced technology? It is not even that, because history tells its citizens that a backward people will someday build everything they have--and more.
The conceit of a civilization is something even more fundamental: It is an unshakable belief in it's own moral superiority. And it is this conceit that the author deftly and skillfully punctures.
Civilized people see themselves as above certain barbaric practices (such as hacking to death), and more enlightened about the rights of individuals. But a civilization requires the dividing of its citizens into a 1001 subdivisions. This results in striving, shadiness, and citizens carving up each other in civilized ways--and then trying to kill the pain by immersing in petty vices. Thus, a civilized people becomes weaker and weaker, all the while believing they are morally superior.
Mr. Sonawani brings together, not as enemies but as allies, the respective leaders of two decaying civilizations and two nomadic tribes. An alliance is formed between a corrupt local Greek ruler and the leader of the U-eche tribe (which is by now struggling to survive as a people). And another alliance is formed between a reformist Hindu King and the leader of the Kushan tribe (which is also struggling to survive). In this way, each of these four leaders is able to objectively look at the good, and the bad, in another way of life.
And, not so incidently, the reader is provided with four perspectives that he or she probably never had before.

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bibliographic data provided by EarthTomes:Review Date: 2005-11-17
Title: Leadership in high-performance organizational cultures / Stanley D. Truskie.
Publisher: Westport, Conn. : Quorum Books, 1999.
Edition Date: 1999
Language: English
Physical Details: xv, 147 p. : ill. ; 24 cm.
Subjects: Leadership.
Corporate culture.
Excellent Book on Company CultureReview Date: 2004-02-04
Great Model for Shaping a High-Performance Org. CultureReview Date: 2005-03-07
I have read other books on organizational culture, but quite frankly, they created more questions than provided answers. I did not know whether I wanted a strong culture, an open culture, a sales culture, a driving culture, or a friendly culture. Plus I did not know where to start. Dr. Truskie helps you understand that as a leader, you must establish the direction first, then shape the right culture to achieve your strategic goals and objectives .
At least now I have a model that will help guide me in creating an effective culture ( Dr.Truskie calls integrated and balanced) within my organization. He also provides excellent examples of unbalanced cultures and explains how they negatively affect performance. The changes we now have under way within my company have already resulted in positive performance improvement. But as Dr. Truskie points out, this is a journey, and not a destination so we are still working toward building our high-performance culture.
This is definitely not a "quick" read book but one you should read a chapter at time, think about the message, then read on to the next chapter. But I can tell you it is well worth the time...one of the more meaningful books on leadership available in a crowded market."
Leadership in High-Performance Organizational CulturesReview Date: 2001-03-14
The Art and Science of LeadershipReview Date: 2000-01-14
Truskie suggests that "there is a direct link between leadership, organizational culture, and performance." According to his research and analysis, the most effective leader has an impact on "forming the culture of an organization, which further can have an enhancing effect of improving the level, ensuring the consistency, and sustaining the organization's continuing performance improvement." Truskie believes that many leaders are preoccupied with identifying and then manifesting an "ideal" style of leadership when, in fact, no such style exists. That is to say, even the most effective leaders have significant human imperfections; however, they are aware of these imperfections and make every effort to ensure that these imperfections do not have a negative impact on their respective organizations.
For this reader, one of the greatest benefits of Leadership in High-Performance Organizational Cultures is Truskie's explanation of the potential, beneficial implications of the L4 Strategy with specific relevance to creating and then sustaining a high-performance organizational culture. Leaders as well as those whom they lead must constantly monitor the balance of four aforementioned cultural patterns. Imbalances are inevitable. Although Truskie does not discuss it, he would probably agree that an early-warning system of some kind is highly desirable. The model he provides suggests all manner of ways by which to recognize and then respond effectively to symptoms of such imbalances. For the foreseeable future, change will be the only constant. Given that reality, Leadership in High-Performance Organizational Cultures can be of even greater value as all organizations (regardless of their size or nature) proceed into an otherwise uncertain future.


Real world stories that inform and entertainReview Date: 2006-12-16
Entertaining & InsightfulReview Date: 2006-12-15
A must read for anyone considering a new business venture.Review Date: 2006-12-15
The real bonus the author has provided to those who purchase this book are the appendixes. The appendixes provide a logical proven blueprint to help evaluate, operate and exit a business venture.
Great Book!!Review Date: 2006-12-14
Since most new businesses that are being created today are going to remain a small business for their lifetime, this book speaks directly to those business owners, like myself.
This is a wonderfull book and the perfect give for the budding entrepreneur.
Learn how to build, buy, manage, and LOV E your own BUSINESS the Magic WAYReview Date: 2006-12-07
This book also has a great list of quotes from about 20 of the best books on these subjects, and will remind you of what you already know, and give you the insight and the confidence that you can control your life, and be a part of your own business.
I have given 3 copies as gifts and this book will appeal to everyone that wants to better themselves and doesn't want to make BIG mistakes in the process.

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Recommended for leaders and future leadersReview Date: 2008-07-21
The introductory title says it all "Shepherds and Construction Workers." Right from the start, MacArthur sets his paradigm against the popular opinion of what church leaders should be doing. Church leadership is not management and is not glamorous. Rather, it is spiritual ministry (Jn 13:3-17) and spiritual construction with God to build the church (1 Cor 3:9-11).
This book is divided up into 3 parts not including the appendix.
Part 1. The Anatomy of a Church: MacArthur walks through the scriptural analogy of the Church being Christ's body with Himself as the Head (Col 2:19, Col 1:18).
a. The skeletal structure. The "skeletal" structure of the church is the critical components to being a church; if it yields, it is no longer a church: A high view of God, absolute authority of scripture, sound doctrine, personal holiness, and spiritual authority.
b. The internal systems. The spiritual attitudes necessary for church vitality: Obedience (he writes, "the all-pervasive attitude that makes all other attitudes possible"), humility, love, unity, willingness to serve, joy, peace, thankfulness, self discipline, accountability, forgiveness, dependence, flexibility, desire for growth, faithfulness, and hope.
c. The muscles. That which enables the body to function: Preaching and teaching, evangelism and missions, worship, prayer, discipleship, shepherding, building up families, training, giving, and fellowship.
d. The Head. The most important part. The Head of the church is the Lord Jesus Christ. Without Him we can do nothing (Jn 15:5). Then, he points to Christ the Head as Savior, Shepherd, Sovereign, and Sanctifier.
Part 2: The Dynamic Church
a. The Pattern of the early church. He discusses the founding of the church, the ministry of the church, and the leadership of the church.
b. Elders, deacons, and other church members.
c. The Thessalonian model. A surrendered, soul-winning, second coming, steadfast, and submissive church.
d. The Marks of an Effective church: Godly leaders, discipleship, an emphasis on penetrating the community, active church members, concern for one another, devotion to the family, bible teaching and preaching, willingness to change, great faith, sacrifice, and worship.
e. The calling of the church: Called BEFORE: Election, Called OUT: Redemption, Called TO: Sanctification, Called TO: Identification, Called UNDER: Revelation, Called WITH: Unification, Called UNTO: Glorification, and Called FOR: proclamation.
f. The Lord's work in the Lord's way: vision for the future, sense of flexibility, commitment to thoroughness, commitment to present service, acceptance of opposition as a challenge, a team spirit, and a sensitivity to the Spirit's leading in others.
Part 3: Qualities of an Excellent Servant
a. Understanding the seducing spirit
b. Understanding the duties of ministry
c. Shepherding the flock of God
The book also has a huge appendix of 150 pages. It answers:
1. Answering the Key Questions about Elders
2. Answering the Key Questions about Deacons
3. Qualifications for Spiritual Leadership
4. Elements of Church Discipline
5. Restoring a Sinning Brother or Sister
6. Should Fallen Leaders be Restored?
7. The Danger of False Teaching
8. Why I still Preach the Bible
9. Why Personal Integrity is Crucial for the Church
10. Why I love the Church
11. Why Doctrine is practical
Well Done...Review Date: 2006-05-26
In the back of the book in the appendixes he then tackles questions regarding different aspects of the church, such as major questions regarding elders and deacons. He defends many topics including having one of the elders being the lead (teaching pastor) to why the elders can, but not as a rule, be paid.
I would recommend this to anyone wanting to reconfirm what the Bible teaches on the church and not our traditions passed on generation upon generation. Very big help!
Extremely soundReview Date: 2006-02-01
Must readReview Date: 2004-06-17
Build Your Church According to ScriptureReview Date: 2002-11-12

Practical guide to design and implementatin of a mentoring programReview Date: 2007-11-04
The Mentor's Guide - Feb. 20, 2003Review Date: 2003-02-17
A must read for mentoring!Review Date: 2002-09-30
The Mentor's GuideReview Date: 2003-03-28
Lois goes on to provide mentors with the information they need in order to be successful. Learning, according to Lois, is the primary goal of the mentoring relationship. In order for learning to occur, the relationship must be learner centered. The book provides guidelines on creating a learner-centered environment.
The book provides information as well as worksheets that help mentors develop their mentoring skills. Worksheets on developing goals and priorities, confidentiality, boundaries, planning, cross-cultural mentoring, assessing the quality of interactions, skill assessment, as well as strategies to develop successful reflections are a few of the worksheets provided by the book.
This is an excellent book that provides mentors will the tools they need in order to be successful.
The Mentor's Guide: FacilitatingReview Date: 2003-03-28
Learning, according to Lois, is the primary goal of the mentoring relationship. In order for learning to occur, the relationship must be learner centered. The book provides guidelines on creating a learner-centered environment.
The book provides information as well as worksheets that help mentors develop their mentoring skills. Worksheets on developing goals and priorities, confidentiality, boundaries, planning, cross-cultural mentoring, assessing the quality of interactions, skill assessment, as well as strategies to develop successful reflections are a few of the worksheets provided by the book.
This is an excellent book that provides mentors will the tools they need in order to be successful.
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