Resources Books

Energized training strategies respectful of the multiple intelligences and learning styles flow throughout the book. Content features key strategies for instructors from building the course, to igniting anticipation from learners, to understanding why a variety of well-placed and appropriate activities--including the use of music-- build retention of the training content. Practice segments invite the reader into interaction with the ideas suggested in each chapter. From instructor self-reflection, to comprehensive planning and delivering the course, Russell builds elements of Instructional Design into an Accelerated Learning process with the learner, retention and performance at the center.

and didn't know who to ask!

As a seasoned practitioner of brain-based learning techniques, NLP, and accelerated learning, I was intrigued by this book - it was the book I always thought I'd write!

I'd recommend it to my friends who've decided they want a cool job like mine.

It covers the A-to-Z of learning - business reasons, contract for learning, learning styles, memory, you as trainer, environment, music, development of learning events and marketing. It even provides usable examples and activities.

The best thing - Lou models what she's writing with the use of illustrations, tables, etc. If you want to be a trainer who does more than lecture, this book is a must for your briefcase...it may never make its way to your bookshelf!

This is the most useful training book I have ever read. The format is easy to read and it is easy to learn the concepts. I have been doing training and psychotherapy for twenty-two years and I am an NLP practitioner. I learned many valuable new things. Especially the importance of teaching all the types of intelligence's. I now realize that when I get all excellent evaluations except for one or two I may not be hitting that persons intelligence. The marketing ideas are a very welcomed addition. This book has helped my training and business immensely.

Outstanding presentation on the theory and practical tools to enahnce any learning experience. I found that the book answered many questions I had, and solved many dilemmas I face facilitating behvior change in organizaitons. Lour orgainied the material very well, and ends each chapter with a personal plan place. Her work exemplifies the methods she illuminates.

I have adoped the field book for use in the Corporate Trainer Certification program being offered here at San Antonio College Continuing Education. The text is up to date. It combines a very well written text with review exercises, case studies, and personal actions through out. The students love it! But, what I like best about the book is my instructors' USE IT! They use the music CD as well. Their coments to me are that "it's user friendly." Thank you very much for this great teaching tool.

GIAT means "give it a try"!! Is simply magnificient. The security of ordering, the speed of delivery and the packaging of ordered books are simply world-class.

For update differentiationn and innoovation in training concepts/methodologies, best to read Active Training. Its a compelling companion for effective trainers/coaches.

This book arrived in excellent condition. The book is easy to read with great examples.

This book is an excellent supplement for teaching employee training and development as a course. I'd recommend combining it with Noe's text (Employee Training and Development) for a college or graduate level course on this subject. The book is also a good stand-alone reference for teaching aspects of active training to a firm's curriculum development staff.

Great book with plenty of practical comments and ideas which allow you to design a truly active session that both, your audience and you, will enjoy.

Mel Silberman is the master of active training. Just skimming his book gave me a handful of new ideas I applied to my training. Reading the book helped me to revamp my training courses to include many more participatory training exercises.

Everybody loves being involved, talking, interacting, and exploring during training. Lecture, however, is too often the default methodology. In some ways lecture takes less time to prepare and is less risky, but is it more effective learning? In this day and age, linear, slow, from-up-front training just isn't effective. Instead, shift over to active training that engages and empowers participants to learn rather than be taught. I'm reminded of Winston Churchill when he said, "I am always ready to learn although I do not always like being taught."

Silberman gives idea after idea of how to spice up lectures, or better yet, replace them with other a dozen other learning methods that actively involve the participant. The 100+ exercises and examples in Active Training makes it easy to incorporate non-cheesy learning activities that really work.

Wake up your participants! Get active.

I've been reading Bova for 30 years (wow). He has his fans for his ability to mix action, characters and politics. Sometimes it comes off as cheeky space opera with cardboard villains and heroes, but sometimes the mix is balanced just right and makes for a fun summertime read. This is story of man in search of his family after being attacked by a villain who then has life changing event. Both of these characters offer depths that Bova can lack while not lacking the normal quality of Bova book: page turning action. While this is last of this series Bova adds enough background to read as a stand alone book, and for anybody who has liked a Bova book or two in the past or wants to check him out for the first time I highly recommend this one. Very well could be his best book since Orion.

Admittedly I have only read a handful of his books so far (Jupiter and the Asteriod Wars) and listened to Titan on CD, but this was my favorite yet. Precipice was a little slow for me and then the 2nd and 3rd book got going. I was sad when I finished them. Ben Bova's books feel so real. Even the science fiction element seems extremely plausible. What's even more interesting is that there is no guarantee which character will survive to appear in the next one. None of the characters from Precipice appeared in this book (I think) and several protagonists have died or fallen out of the storyline along the way. The only one that has been a major faction throughout is the bad guy, Martin Humphries!

I can't wait for his new Mars book!

- Todd

The previous entry commented that this was the end of this series. Does this person really think that? Can it not continue? This whole series was outstanding. From Precipice, Rock Rats, Silent War, and now Aftermath, why can't it continue, this work is outstanding!

In a vicious attack, mercenary Dorik Harbin destroys a major human habitat, then turns his weapons on an ore hauler, sending its captain in one direction and his family on a long elliptical orbit through space. Captain Victor Zacharias is soon rescued, but his efforts to track his family down are stopped--no one believes they could have survived. Meanwhile, his wife and two children attempt to survive a multiyear journey through the asteroid belt and even into Jupiter's orbit.

An alien artifact wakes mercenary Harbin to what he's done and he attempts a form of restitution, becoming a priest and scouring the asteroid belt for the bodies of mercenaries killed in the war. Accompanying him is sculptor Elverda Apacheta, who's also been transformed by the artifact. Unfortunately for the two of them, space tycoon Martin Humphries has decided that all evidence of the alien artifact, most especially Harbin (who now goes as Dorn) and Elverda must be eliminated. Which brings in mercenary Kao Yuan--in charge of a small fleet tracking Dorn and Elverda. Finally, the end of the asteroid wars has created a business salvaging the many ships destroyed during the conflict. Some of the ships conducting salvage operations aren't too concerned about whether the ships they find really are unoccupied--they're happy to take care of that, by force if necessary.

Author Ben Bova weaves together these plot elements into a story that spans the asteroid belt and multiple years, as well as tying up story lines created in the earlier novels in this series. By picking Theo Zacharias (teenage son of Victor) as one of his protagonists, Bova creates a story line that will remind SF fans of some of the early Heinlein space opera novels, although Bova also links in more adult issues (including rape and murder).

Bova's near-future apocalyptic view of human life on earth serves as a warning to readers who'll heed it, but in this novel, he appropriately relegates social issues to the background. Bova's strong point has never been his characterization, but in THE AFTERMATH, he does develop several interesting characters--characters with a bit of complexity to them. I especially liked Dorn/Harbin.

THE AFTERMATH is the fourth book in THE ASTEROID WARS series but the earlier novels really aren't necessary for an appreciation of this superior work. For me, this is the best book in the series.

Ben Bova has written a thrilling conclusion to his Asteroid Wars Series.

Dorik Harbin, a mercenary hired by Martin Humphries to kill Lars Fuchs, has just destroyed the Chrysallis habitat orbiting Ceres. Over 1100 rock rats were killed in Harbin's merciless attack. After the attack, Harbin noticed that another ship, the Syracuse, had witnessed everything. Syracuse is inhabited by Victor Zacharias, his wife Pauline, and two children, Theo and Angela. Victor makes his living hauling ore from the belt back to Ceres. Still in a killing rage, Harbin accuses Victor and his family of hiding Lars Fuchs. Despite their pleas to the contrary, Harbin is convinced and attacks Syracuse. Realizing what is happening, Victor escapes from the ship in the escape pod, trying to draw Harbin away from Syracuse, but leaving his family to fend for themselves. Fortunately, they survive, but at what cost? The ship is badly damaged and Victor has left. Now, Theo, Angela, and Pauline must fend for themselves.

After drifting through space for several months, Victor is rescued by a very seductive woman named Cheena Madagascar. Victor is taken back to Ceres aboard Cheena's ship, where he gets a job working on building the new habitat, but he longs to find his family. Soon, he comes up with a plan.

In the intervening time, Harbin and sculptress Elverda Apacheta have jointly discovered an artifact with mythical powers to change and transform people. Harbin, who tried unsuccessfully to kill himself, has now become a half-human, half-machine cyborg. When he sees the artifact, he is transformed from the murderer he once was into a sympathetic priest. He calls himself Dorn, and has vowed to find every body floating in the solar system left for dead after battles and give them proper burials. Elverda has decided to accompany him.

However, Martin Humphries wants to make sure no one finds out about how his encounter with the artifact affected him, so he's sent out Kao Yuan, another mercinary, to find and eliminate Dorn and Elverda. Also aboard Kao's ship is Tamara Vishinsky and in the end, it is her that seems to wield the real power.

Back aboard Syracuse, after many long months alone, it appears Theo has devised a plan to get him and his family back to Ceres before their supplies run out. But, they are visited by Valker and his crew. They are scavengers who overtake supposedly deserted ships and sell them for profit at Ceres. Unfortunately for Pauline and Angie, it appears that Valker and his men have more on their mind than salvage. Will Victor somehow manage to find his family before its too late? What will become of Dorn and Elverda?

I've read each book in the Asteroid Wars series, and I rate this one as the best. The last 75-100 pages fly by as the action is fast-paced and exciting. Bova has done his best work with this book.

I give this book my highest recommendation. The Asteroid Wars series is loaded with action and characters that the reader grows to like (or hate). Read this exciting book and series and experience science fiction at its very best.

The book is clear and easy to read. A surprising range of topics are covered. Among these topics are water, drought, timber harvesting, agriculture, grazing, mining, waste disposal, erosion, roads, ORV damage, and energy resources. Science concepts are presented to clarify the problems and possible solutions; the science presentations are accompanied by many clear illustrations. Discussions of history and politics help in understanding how and why the problems have developed, and how we might solve them.

Chapters devoted to environmental problems occupy the first 375 pages. These chapters are both easy to read and convincing, in part because many details and much documentation are presented in following sections. These following 218 pages contain appendices, a glossary, and detailed footnotes, easy to access. A valuable index follows. The extensive documentation alone makes the book of great value.

In the coming elections and for years to come, climate, energy, land use, and population will be crucial issues to consider. This book provides many insights into these issues. Whether or not readers will agree with all the points emphasized in the book, they are likely still to treasure it as a source of information impossible to find in any other compilation. Particularly, it should be read by all concerned with our west.

This book could be understood as a "bible" of the ecological movement. By now everyone has heard that there are serious, life-threatening environmental problems. This book not only explains, in a very readable way, what, exactly has happened to our soils, our trees and our water supply, it also points out what we can do to repair the damage.

It's easy today to become overwhelmed with the sheer scale of environmental problems. That's where this book really shines. Understanding what is wrong, through careful analysis, allows the reader to grapple with environmental ills and to see the way to environmental health. A healthy, vigorous environment really is possible. Sure it looks like a nightmare in the media but The American West at Risk shakes you out of any media-induced lethargy with a reasonable call to action.

Send this book to everyone you know---and given the fact that we don't have a lot of time left to reverse our environmental ills, you might want to put that at the top of your "to do" list.

There is an old Chinese proverb: Some people make it happen; some people watch it happen; and some people wonder why it happened.

For many years, I have watched in disbelief the growth of urban sprawl, the mountains of garbage leaching chemicals into groundwater, and the dangerous accumulations of nuclear waste, to name just three insults we have inflicted upon the environment.

As I watched, I wondered: How could we let this happen? Why did it happen? Whose interests were served by these actions? This book provides the answers, in clear, simple language that is as useful to the scientist and student as it is to the lay reader. I felt helpless to respond appropriately to newspaper headlines issuing dire warnings about some new threat to the environment, partly out of ignorance, and partly out of a sense that surely the powers that be know what they are doing.

Thanks to "The American West at Risk", my ignorance has been dispelled, along with any complacency I might have harbored about the wisdom of continuing to carry on business as usual.

The book, written by scientists in an effort to reach a much wider public, takes a comprehensive look at manmade changes to the environment, including forestry management, food production, radioactive waste disposal, and oil and energy consumption. It does so with wisdom as well as wry humor. I now have a much better understanding of the deeper issues involved. This knowledge enables me to make positive changes with regard to protecting the environment while maintaining, and even enhancing, my own quality of life. By example, I hope to influence others to do the same. I heartily recommend it to any person, young or old, student, scientist, politician, and above all parent, who cares about the health and well being of ourselves and our planet.

Being a child and hearing over the radio, "Don't eat the snow today .... it is radioactive!" set the stage for wanting to know more. This was said over the air in downtown Salt Lake City during the years of open air atomic testing in Nevada!

What hasn't hasn't been told IS told in this book ... and much more! My hats are off to the authors. This has to be one of the most powerful messages to mankind. These authors have done excellent research. Find out the facts and DO read this book!

Chapters on the destruction of American forests and rangeland, pollution by mining, damages by tracks, trails, and roads, the creation of nuclear wasteland, the spread of our cement-and asphalt environment, the depletion of our water, the accumulation of 25 billion tons of waste every year, and the depletion of our birthright are frightening in detail and should make every citizen take action to change our ways. How to do this constructively are included in every chapter. The message is that Americans must start caring about the survival of small communities, their local towns, and their local resources.

Finally a book out there that is easy to follow about getting online. It is well-written and clearly organized. I was already able to email friends, but "Wired in a Week" taught me how to do even more -- like checking my stocks, instant messaging and so much more. Buy it--it's worth it!

This book is a must have next to your computer. It tells you how to get started online and how to use AOL for checking stocks, sports scores, email and getting pictures online. I refer to it all the time.

This book was the answer to my prayers.....I have felt "left out" on the new internet wave and Regina Lewis's book brought me "in"!!.I had no idea how helpful the internet can be!.....Thank you ...Thank you!.......Now I can "really" join in all the conversations with my adult children. It feels great to be "connected" !!

This book was really helpful. I learned a lot about AOL that I didn't already know. Illustrations were very helpful too.

Finally a book out there that is easy to follow about getting online. It is well-written and clearly organized. I was already able to email friends, but "Wired in a Week" taught me how to do even more -- like checking my stocks, instant messaging and so much more. Buy it--it's worth it!

excellent insights into the difficult tasks of being a pastor of a church

This is a book that I have used, loaned, lost, bought and loaned again. Now I just give it as a gift to any friend in pastoral ministry that seems to be giving too much. It is a book that will quiet the noise of constantly trying to be more than God calls one to be.
I highly recommend it to anyone beginning their ministry.

This simple book has been an important tool in helping me recover a sense of peace and serenity in parish ministry. The challenges and struggles of ministry are intense. The answer for me has been found in returning to a place of quiet, listening, and trust. The Art of Pastoring is a MUST READ for anyone in full-time parish work.

I have used this book for personal as well as community meditation ever since its first publication by CTS several years ago. As many others, I sincerely wish it were required reading in seminary and by corporate-type lay leadership who want a pastor to be a CEO rather than a pastor. I must disagree with the reviewer who faulted the book (modestly) for its lack of stress on the prophetic aspects of ministry. After all, wasn't Thomas Merton a contemplative who had a great deal to write concerning the prophetic issues of peace and justice, let alone racism? This book has been formative in enabling my continuation in ministry.

After 30 years in parish ministry, I wish I could have read this book slowly each year. I would have been more relaxed and focused. Martin takes the best from Eastern (Taoist) thought and puts it into a Christian framework. It's soothing. It's therapeutic. Especially for Type 'A' pastors like myself. We need these grace-filled thoughts to reflect on. My only caveat is a theological one. A few of Martin's reflections seem to blunt the edge of prophetic ministry--the concern for justice and equality in the world. It's that "everything is already perfect" Eastern notion. I realize the paradox involved in accepting "what is" in order to change or be changed. I wonder what Amos or Jeremiah would think about "everything is already perfect." That being said, I recommend this little volume for its peace-evoking words. I have used it in daily prayer to help me "let go." These words on page 24 keep ringing in my ears: "If you want to be a wise and true minister of the Word, work a modest number of hours each week, then go home." Amen.

This is probably the best book ever written on the subject of waterbaptism. Thorough, complete, liberating.
A minor comment one could make is the confusion with baptism with the Spirit at some points, but the writer's monumental explanation of the sacramental value of believer's baptism makes up for it for sure.
In short the writer is saying that baptism is a expression of saving faith that perfects that same saving faith - with all the wonderful blessings of salvation! (James 2:22)

I came to this book needing questions answered about biblical baptism. I got that and so much more. The author not only deals with the issue in a comprehensive way, but in the wider context of the church and the Holy Spirit, and in doing so deals with many other issues aound confirmation, laying on of hands, and the work of the Holy Spirit in the church. Essential reading for anyone pondering the complexities of such matters.

G. R. Beasely-Murray (B-M) set out to write a book on his full understadning of baptism, and the results are amazing. I would warn you that this book is not easy reading, but is necissary reading for those who are truely interested in God's word. It seems like B-M did not leave any stones unturned in his quest to understand baptism. He brings anthropology, history, literature, theology and many years of knowledge out in this book.

B-M starts with a pre-christian history of baptism and cerimonial washing, including the Baptisms of the essenes, John, and the baptism of Jesus. He then looks at the formation of Christians baptism in the bible (broken down into each book starting with acts). Then he does a topical look at what Christian baptism means and theology about baptism: icluding grace, repentence, and faith which are almost always overlooked in modern discussion of baptism. The book ends with a look at infant baptism.

B-M is thorough in his quest to figure out baptism. He rest his arguments on facts and logical conclussions instead of assumptions (normally a problem with modern theologins). Instead of writing a book to support his denominations theology, he has the courage to challenge it (and other denominations as well).

Although this in not meant to be an "easy reading" book on the vast subject of baptism, "Baptism in the New Testament" is well worth a careful read by the serious Bible student. This scholarly book is written by a Baptist, but as the back cover says (and I agree), "his discussion transcends denominational lines." Baptism is a vital part of the Christian experience, yet it is so often misunderstood, especially when it comes to any possible role baptism has with salvation (specifically, justification). Beasley-Murray concentrates much attention on the historical aspect of the doctrine and shows how baptism has been practiced and believed in the last 20 centuries. I would heartily recommend this book to the person who is serious about his/her study.

I found the author while trying to research Baptist views on baptism, and found Beasley-Murray far different from the faith-only Calvinism I was expecting. Later in a seminar, he spoke of undertaking a project to address the Eschatological Discourse of Mark 13, saying that scholars had for too long "played ducks and drakes" with the passage. Surely the same applies to this subject!

I found many of my own views supported (baptism has a salvific role) and had other views thoroughly changed and elevated by this important book. His understanding of the "baptism of the Holy Spirit" was enlightening and convincing, causing me to depart from the dominant view in my fellowship.

Other reviewers have, however, noted the author's inconsistency on some points. Most disturbing was the treatment of infant baptism which was upheld in spite of earlier insistence on the sole suitability for believer's baptism as an application of Scripture on the subject of baptism. In his seminar, the author also attributed salvation to non-baptized, wrongly-baptized among the denominations on the visible activity of the Holy Spirit among them. Could not a similarly false argument be made for non-Christian religions?

In the seminar he also addressed the puzzling matter of why many evangelicals dodge the plain meaning of Scriptures relevant to baptism. He suprised me again by declaring that Baptists of Europe differ from their American counterparts by upholding baptism's role in salvation. Why not in America? He suggests the current standoff goes back to debates with Alexander Campbell and others from the 18th century on who were intent on throwing off denominational entanglements and restoring the NT church. Many evangelical scholars are now acknowledging the error and accepting the truth, even if filtering this down into their churches remains problematic.

Baptism's salvific role should cause no affront to Reformed believers. We see nothing meritorious, and have no pretentions of saving ourselves or adding to the finished cross-work of Jesus. Baptism is salvific along with other required "works" (believing, repentance, confession of Jesus's Lordship, calling on the Name, etc.) only because they are the means of ushering people into relationship with Him. Salvation is found in Jesus, and in the relationship with Him.

All 3 of my children (boys and a girl) loved this book and we read it endless times. I give it as a gift to every new mother. Extra fun at the end when all the bears are on 2 pages together and we played "find the blue bear ... find the thin bear etc... Entertaining for ages 2-4.

In my kindergarten class, my 5 year olds adopted this book as a favorite. After reading it through once, many of the children were 'reading' it on their own. They were so excited! As a mom of 6 pre-school kids, I find my OWN children love it just as much!

My daughter has many, many books. We both love this one. The words are lyrical and fun, the pictures of the bears are interesting for all ages. She has started to pick up the words and "read" the book herself. Our original copy came used and we will be replacing it.

All three of my sons love this book. I have an older hardcover edition of this book my older 14 year old son enjoyed when he was younger. Now I am reading it to my twin boys that are 20 months old. They truely enjoy all the bears in this book. It even has twin bears in it! If you are looking for a book for the under 5 group this is it. Kids love it.

Children adore teddy bears, and this book is just full of them. Bears of every imaginable description! It is a subtle "teaching tool" helping with colors and sizes, plus much much more. I purchase this book for friends 4 and under. My daughter wore out 2 books! We enjoyed it beary much. Hope you do too!

This is a truly outstanding product. Martha Alderson has done her homework! She has developed a system that will save any writer years of education via trial-and-error.

I have Martha Alderson's book and I've had private consultations with this awesome teacher. Yet, while writing my current novel, I had forgotten about the 7 secrets in creating great scenes that not only reveal the action and emotional plotlines but also enrich the story like a fine tapestry. I thought that since I had one novel published, I could craft the next one with ease. Wrong. In the Scene Tracker, Martha tells the viewer to write down the answers to her questions (about the protagonist), thus creating a profile, and refer to this profile when writing a scene. This one piece of advice alone is priceless. I've watched both the Plot Planner and the Scene Tracker; now I feel ready and energized to tackle the next rewrite. Thank you, Martha!

I had no idea I could do so much with my scenes until I purchased the Kit. I love the book, but am not always the greatest when it comes to learning new information through reading. I do much better at seeing things demonstrated.
This kit has it all. The book is a great reference, but the DVD is how I really grasped the concepts. One ah-ha moment after another.
I make copies of the Scene Tracker template from the CD and fill the information in as it comes to me. That way, when I'm ready to write, I have everything I need right there in front of me.
I'm much more eager to show up for my writing now and find I do not procrastinate like I used to, because I am no longer stumped with what to do next. Ideas are flowing like crazy.
What a gift.
Thank you.

The Scene Tracker Kit has taken my technique to new planes. It's an incredible tool that helped me determine where the holes were in my story and then maximize the impact of every scene by fine-tuning plot dynamics and character development. Highly recommended!

As a new writer the Scene Tracker Kit was just what I needed to get my story structured and completed! Before I got this kit I found myself frustrated, stumped, and well just not really enjoying my writing. Not anymore! This kit has saved me many many hours of rewrites, and frustration, with an easy to use system and very informative web site. There is also a free eZine that (monthly) continues to provide excellent tools and tips.
Martha Alderson's Scene Tracker Kit is a great gift of her writing wisdom, insight and powerful motivation skills that writers of all levels will benefit from. I will continue to reference this throughout my writing career. Thanks Martha!

Breakaway Management articulates what's true about workplace behaviors: all people have them and they are less than ideal. People bring along their less than ideal histories (Managers are people too!) and create barriers to change that keep organizations or work groups stuck. The dysfunctional patterns can be identified and named, openly dealt with, and constructively managed. The tools provided in this book help to talk about what's real in the workplace and that's a common sense approach that experience teaches works well

Finally, the fix-it for dealing with those "people problems" that ultimately cause organizational ineffectiveness and failure! Dr. Jones spends just enough time outlining the origins of dysfunction and the widespread impact of dysfunction to convince any business person that it is this dysfunction we must focus on first in our organizations--and not our structures or policies or procedures. Throughout his book, Dr.Jones develops the pathway for any manager to deal respectfully and responsibly with dysfunctional behaviors. No matter how rampant the dysfunction in your workplace, Dr. Jones has beautifully and practically developed the "way out" for managers so they can implement and foster the "way back" into functional behaviors which, ultimately, creates the "way to" organizational success.

Very insightful;full of useful strategies and information. Dr. Jones style is humorous and very down-to-Earth. Chapter 5 was a real eye-opener. I now have a better sense of how to approach discussion of the issues we've been avoiding for so long. Our Thursday morning staff meetings will never be the same. If you supervise 1 or 1,000 people, this book is for you!! John A. Wilson, Area Group Manager, DMS. Inc., California

Truly explains the the reasons behind the time, treasure and pain that Corporate America has endured through the misdirected and failed implementations of Total Quality Mangement, Teamwork, Re-engineering, Downsizing and Right-sizing that has prevailed through the 80's and 90's. This text offers the reader a practical, no-nonsense approach to many of the obstacles that prevent the successful implementation of continious improvement efforts in terms of viewing the organizaiton from the perspective of Dr. Tom Jones who has laced the pages with no-nonsense advice for understanding and improving your organization's effectiveness. If you're in a position to lead people and "been there and done that," I suggest that you re-assess your organization through the "hands on "experience and techniques conveyed by Dr. Jones...You'll find it as impacting and insightful as "The Goal" (Eli Goldratt) and potentially more effective than the scores of business books offering "silver bullet" solutions to the complexities of organizational life in the 90's

Many managers go home each night feeling sick, frustrated and demoralized from facing a daily struggle to reach goals and improve performance in a dysfunctional workplace. The practices they have used effectively in the past are not working, their people seem confused and hostile, and the job is suffering. This book is written for them. It is packed with ideas and techniques for overcoming the barriers to productivity that these managers face. Identifying the symptoms of dysfunction and specifically outlining steps to overcoming them will give managers increased options and tools that can bring the whole workplace team to a new level of productivity