Business Systems Books
Related Subjects: Document Imaging Enterprise Applications - ERP and ERM Accounting Document Management
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In a perfect world this book would be required readingReview Date: 2008-05-17
LegaleazyReview Date: 2008-01-30
Hilarious and Eye-OpeningReview Date: 2007-12-02
Libel or Slander ?Review Date: 2008-01-09
Demonstrating a wit and humor that may be lost on some legal scholars, Freedman traces the origin for the distinction between "libel" and "slander" while providing an ample supply of one-liners for use during your next meeting with legal counsel. If that is not enough, you may be interested in knowing that the Texas Cattlemen's suit of Oprah Winfrey was done under a "Food Disparagement Law" - statutes meant to protect agricultural products; veggies are a group with especially tender feelings, you know. His discussion of "boilerplate" language notwithstanding, I found the book to be riveting reading. From now on, I will "know all men by these presents," boilerplate is contractual and may require one to accept that there is a 'Sanity Clause'.
Dennis DeWilde, author of
"The Performance Connection"

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Excellent Book, the best book I've ever readReview Date: 2007-02-12
Excelent bookReview Date: 2007-01-11
Comprehensive Integration with Strategy, Easy to ImplementReview Date: 2000-03-10
Absolutely FantasticReview Date: 2004-03-02
The book is clear, concise, comprehensive & practical, and helped wrap together many general strategy concepts into an effective action based set of implementation tools. VERY, VERY HIGHLY RECOMMENDED.

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great book received in great conditionReview Date: 2006-08-03
Winning Ways for Planning PilotsReview Date: 2001-05-09
Whether tackling business, corporate or global strategy issues or analyzing industrial, technological, organizational and political factors, The Portable MBA in Strategy defines the planner's current vocabulary. It also offers practical solutions to implement plans in any business environment.
The book reduces a successful strategy to its four component parts -- the marketplace for the strategy; the inputs required for a successful plan, the opportunities for corporate transformation and the steps required to transfigure the plan into reality. Each chapter starts with an engaging case study to illustrate its theme. The result is a practical, readable, and comprehensive look at business strategy; appropriate whether the reader is the owner of small business or the manager of a vast global enterprise.
Best one volume introduction to this subject.Review Date: 1997-10-26
If you're in business to WIN, read this book!Review Date: 2005-05-05
Divided into four parts, numerous experts expound upon what is strategy and how to use it to win in business:
Part One - Strategy: Winning in the Marketplace
Part Two - Strategy Inputs: Analyzing the External and Internal Environments
Part Three - Strategy Making: Identifying and Evaluating Strategic Alternatives
Part Four - Managing Strategic Change: Linking Strategy and Action
If you went to business school, this will be a great refresher. If not, this book will cover all the bases and create a solid strategic foundation applicable to the real world.
It's hard for me to say where to start; The Portable MBA is a cornucopia of indispensable knowledge. Chapter 5, Strategy for the Small Business seems like a logical place to start. And, if you're looking for funding, pay close attention to Box 5.4 on p. 124 for key questions to ask yourself. Chapter 6 on Digital Strategy is also compelling in its own right. While much of the book applies to larger entities, it is wise to study the material for two reasons; 1) It will help you learn how to build your company and 2) Studying larger competitors is tantamount to military generals learning the ways of their adversaries.
-----------------
Michael Davis - Editor, Byvation

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Book should come with a warning label - "Has been known to cause Insomnia"Review Date: 2007-03-30
Both Pragmatic and Actionable...Review Date: 2006-09-05
Johnston and Bate have succeeded in achieving this nearly impossible task. These authors take a different perspective (from other innovation authors) and offer a framework for Strategy Innovation - which not to be confused with Strategic Planning. Strategic Planning focuses on building value in current markets through an analytical analysis of the current business conditions and models. Strategy Innovation, by contrast, is defined as creating new value through a creative - insights-driven - iterative approach, where companies leap ahead to define where they want to be and then "work backwards" in order to achieve the future goal.
The strengths of this book are three-fold.
1. The book is more than a retrospective case study - it is about developing the process of how to go about incorporating innovation.
2. The Strategy Innovation process described by the authors can be implemented without first requiring radical disruption of the organization or its processes - thus reducing the initial cost and organizational resistance to implementation. For example, Strategic Planning remains - but it should be guided by the Strategic Innovation process.
3. The book is well-written and well-edited.
An innovative approach to strategyReview Date: 2003-12-11
While more "out of the box" techniques are used, it by no means lacks structure in the process. At the end of each planning phase, process tips provide a summary of the key points. The book also includes a number of case studies that grounds the process to real industry examples.
If you are interested in understanding how making the future clear will make the present even clearer, read this book.
"Do not go gently...."Review Date: 2006-01-25
The last time I checked, Amazon and Borders offer 53,515 books which discuss strategy; 12,520 on innovation and 1,036 on strategy innovation. Is there anything new to add? Perhaps the more appropriate question is: Given the needs and interests of my organization, which approach to strategy innovation makes the most sense? In their Introduction, Johnston and Bate observe, "What we describe in this book is a phase-by-phase approach to the process of strategy innovation, not step-by-step. We provide the blueprint and encourage you [their reader] to customize it for the specific needs of your company and your industry." That is a promise on which they deliver. In fact, they provide invaluable advice on how to "customize" the phase-by-phase approach they describe.
They carefully organize their material within three Parts. In Chapters 1-4, they outline what strategy innovation is, what it is not, and suggest how to integrate it effectively. In Chapters 5-10, they offer specific guidance for implementing a strategy innovation initiative which they call the "Discovery Process." It has five phases: Staging, Aligning, Exploring, Creating, and Mapping. I hasten to add that, with appropriate modifications, this process can be use by any organization, regardless of size or nature. Then in Chapters 11 and 12, they offer a rigorous and probing analysis of the Discovery Process within a real-world setting. Of special interest to me is their use of FAQ in Chapter 11 and their outline of "key considerations" in the final chapter. In the Epilogue, Johnston and Bate share their thoughts about the future of strategy innovation. I also appreciate their clever use of a series of "Process Tips" (accompanied by brief comments) which should be highlighted (or otherwise noted) to facilitate a periodic review of the book's key points. Here are three examples:
"Strategy Innovation is best achieved by leaping ahead and working backward." (page 34)
"A strategic frontier is that unexplored area of potential growth that lies between today's business and tomorrow's opportunities." (page 113)
"It is easier to build feasibility into an innovative idea than to build innovation into a feasible idea." (page 203)
The material is sound, well-organized, and skillfully presented. I think those who read this book will my high regard for it while realizing, as Johnston and Bate correctly point out, "Strategy innovation is not a typical, quantitative goal, so it should not be communicated to employees in a rational, quantitative way. Strategy innovation is a bold leap into a new future. It is a rallying cry for growth, a clarion call to lead others into the future, to achieve new levels of performance and success." Quite true.
But if strategy innovation initiatives lack passion, if they fail to excite the heart and stimulate the mind, and if they are incremental and cautious, they are certain to fail.
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An excellent addition to your powerbuilder repositoryReview Date: 1999-01-11
An excellent collection to your powerbuilder repositoryReview Date: 1999-01-06
A valuable addition to your powerbuilder repositoryReview Date: 1999-01-06
CODE CODE CODEReview Date: 1998-12-29

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Review of Profit for Life: How Capitalism Excels by Joseph H. BragdonReview Date: 2007-04-08
Bragdon unites head and heart in one of the most uplifting books I have ever read. Profit for Life offers hope with a firm footing. I recommend Profit for Life to anyone with an interest in business management, strategic investment, or corporate citizenship.
Daniel D. Dutcher, J.D., Ph.D.
Project Director
The Clean Energy Group
Montpelier, Vermont
Book Review for Profit for Life: How Capitalism ExcelsReview Date: 2007-01-31
by Ann McGee-Cooper
How do you measure the value of servant leadership in business? How can we know it works? These have been two of the most frequently asked questions in our consulting practice over the past 30 years.
In Profit for Life, Jay Bragdon provides us with some compelling answers. He does this by setting aside much of the linear cause-and-effect thinking that drives business these days, and adopts a more rounded, holistic approach that gives us deeper insight into the firm.
The book is based on the experiences of 60 companies - Bragdon's "learning lab" - that broadly represent the industry/sector diversity of the world economy. Throughout the text he describes 16 of these pioneering companies, called the Focus Group. The distinguishing feature of all these firms is their effort to mimic living systems - in the ways they organize, manage and add value. This mental model is radically different from the traditional one that views the firm as a money making machine.
Although it may seem counter intuitive, the living system approach yields vastly superior results than the traditional one. For example, the average equity return of learning lab companies was nearly double the S&P 500 over the past decade; and their excess performance continues as this review is written. Bragdon expects such premium returns will diminish over time as the more effective methods of the living system model become copied and enter the mainstream. Nevertheless, these results are a strong affirmation of the milieu in which servant leadership normally operates.
Servant leadership, to Bragdon, is all about relationships. He says "relational equity" is the foundation on which companies build financial equity. When companies care about people and the things people care about, Employees become inspired and their inspiration cascades into everything they do, including their relationships with customers, suppliers and other key stakeholders.
The raison d'etre of these servant-led firms is value creation - value that permeates all relationships. Companies that excel at such value creation pursue a strategy Bragdon calls "living asset stewardship" (LAS). The fundamental premise of LAS is: Profit arises from life, and must therefore serve life if it is to be sustainable.
To understand the strategic value of living asset stewardship, Bragdon makes a critical distinction between living assets (people and Nature) and non-living capital assets (buildings, equipment and financial reserves). We see this in three contexts. First, people are closely bonded to Nature - genetically, physically and spiritually - in ways that capital assets are not. Second, living assets are the source of non-living capital assets. And third, because living assets are inherently creative and emergent, their value grows over time rather than depreciating as capital assets do.
The operating leverage in the learning lab and the 16 Focus Group companies resides in the human heart rather than in mechanistic financial gearing. This is supported by the fact that they generate consistently higher returns on equity while carrying substantially lower debt ratios.
Although traditionally managed companies have been adopting some stewardship practices in the past decade, Bragdon finds their approach differs fundamentally from those in his study. In the mechanistic view of these firms, stewardship is an add-on that is subservient to their drive for profit. By contrast, in companies that have adopted the living system model, LAS is deeply woven into the value creation process - reflecting the fact that they see themselves as "living" and therefore integral to, rather than separate from, Nature and society.
Profit for Life builds on the brilliant work of Arie deGeus, former coordinator of Group Planning at Royal Dutch/Shell, and Harvard biologist Edward O. Wilson. DeGeus' classic, The Living Company, noted that long-lived companies had a collective consciousness, were sensitive to their environments, tried to work in harmony with the world around them, and strove to leave a legacy to future generations. Wilson tells us this collective consciousness is an expression of humanity's deep affinity for life, which he calls "biophilia," and that our biophilic instincts have evolved over thousands of generations of natural selection.
In my work as a teacher of servant leadership, I would highlight the paradigm shift Bragdon describes. The mission of leaders in LAS organizations is to serve and grow their people because that is the source of the firm's liveliness and capacity for growth. As Robert K. Greenleaf said: "The first order of business is to build a group of people who, under the influence of the institution, grow taller and become healthier, stronger and more autonomous." That seminal quote is used twice in the book to describe the power and generative capacity of LAS.
I highly recommend this book and will be using it regularly in our practice.
Ann McGee-Cooper, Ed.D., Business Consultant & Executive coach
in the field of Servant Leadership & growing Learning Organization.
Ann McGee-Cooper & Associates, Inc.
An Extraordinary Book: A Must ReadReview Date: 2006-11-26
I became familiar with the work of W. Edwards Deming in 1990 and attended one of his four day seminars a year later. I also began to follow Peter Senge's work and later read Margaret Wheatley's book, Leadership and the New Science. Tom Johnson's book, Profit Beyond Measure, has been required reading in my Advanced Managerial Accounting elective at the MBA level.
Bragdon's book has brought the ideas, theories, and concepts discussed by these individuals together for me in a way that I could not have imagined. More importantly, he has not only taken their ideas to the next level, but done it in a way that provides a tangible blue print for how to change our current style of command and control management with its focus on profit maximization to a LAS Theory of Management.
The use of the sixteen focus companies from the LAMP INDEX and the author's ability ability to clearly show the distinctions in their style of management from the traditional management models that continue to be taught in almost all business schools, and the success these companies have achieved not just financially, gives those of us hoping to change management education and core business curriculums a new hope.
Thank you for such an outstanding book.
Joseph F. Castellano
Professor, Department of Accounting
University of Dayton Business School
Excellent, highly readable informationReview Date: 2006-11-18

Used price: $39.99

Profit Impact of Business IntelligenceReview Date: 2008-05-07
Selling BI to the BusinessReview Date: 2007-05-21
The Profit Impact of Business IntelligenceReview Date: 2007-07-30
The book follows a practical approach and is organized in building blocks to enable an increased maturing view of this key competitive advantage.
Part 1 "Identifying and Leveraging BI-Driven Profit Opportunities" consists of chapters 1-3, provides introductory terms, the business case for BI, and key barriers, risks designed for a broad audience.
Part 2 "Creating the BI Asset" consists of chapters 4-6, introduces their BI Pathway Method that aligns strategy, drivers, and objectives with detailed information requirements and IT architecture. It outlines a BI maturity model addressing culture change considerations, and bridges the gap between IT and business vocabulary, often two different worlds. Finally, a prototypical technical infrastructure provides context, definition and positioning to IT assets, tools, applications and information for the business decision maker.
Part 3 "Leveraging BI for Profit Improvement" consists of chapter 7-9, describes more deeply how companies have used BI in different ways to drive profits; discusses common mistakes or pitfalls to avoid, and looks at the future of BI.
As a functionally oriented executive and business adviser, I appreciated each chapter provides key points to remember, questions to ask about your BI needs, and quizzes to test learning and comprehension.
This book is a welcome addition to the executive's library who understands the value of leveraging information for competitive advantage and value creation.
Required Reading for the BI ProfessionalReview Date: 2007-08-28
The husband-wife team skillfully make the case that a successful Business Intelligence program needs to focus on building measurable and sustainable business value through coordinated change in workflow (business process), information flow (dashboards, scorecards, "reports", etc.), and decision structure. And that a Business Intelligence Program needs to be considered and managed as a "portfolio" consisting of multiple individual Business Intelligence projects, each characterized by both benefit and risk.
They argue that for a BI (Business Intelligence) project to add value it needs to enhance the organization's ability to deliver greater value to its customers. Each BI project delivers some benefit, and always at some risk. Both the benefit and the risk need to be measured and managed. The existence of multiple projects gives rise to the need to manage a "portfolio" of BI projects with varying degrees of risk and reward.
They point out that BI delivers information and that information is only beneficial if the information is useful to decision-makers. That is, it reduces the uncertainty surrounding a decision. Since the only thing information can do is alter a decision, one's need for information becomes a function of the decision and the business process to which it belongs. Thus new information often presents an opportunity to make a decision more efficiently bringing about a change in the way a decision is made (the decision structure). Furthermore, data used as input to one business process often originates in another. Hence, the need to consider possible changes in more than one business process in order to achieve the expected benefit from improved decision-making capability. Many of the challenges that have led to undesirable results in the past can be traced to the inability of the organization to deal effectively with this inter-related and often required simultaneous change in decision structure and work process. This inability is most likely attributable to focusing on specific technical objectives rather than the more encompassing value-building objectives of the investment. A value-focused approach helps anticipate this impact and resolve possible conflict.
This is one book that should be within easy reach of every BI professional, team-lead, business analyst, supervisor, manager, and CIO interested in building a value oriented organization.

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Excellent up to date student textReview Date: 2006-03-23
Need to KnowReview Date: 2006-01-07
Project Management for Modern Information SystemsReview Date: 2006-03-18
RIgorous Yet AccessibleReview Date: 2006-01-19

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Excellent ResourceReview Date: 2000-09-15
Great Reference BookReview Date: 2002-04-05
The book covers Word, Excel, Access, Publisher, FrontPage, PowerPoint, and Outlook. I also needed some clarification in Excel and Word and also found those sections to be just as helpful and informative.
This is a great "quick" book and it does not cover everything. If someone is seeking more detailed information, then they really need to consult another book, which would provide more detailed information. But for the true basics, this book is great!
Hand-On training for pepole in a hurryReview Date: 2000-04-11
Great study book for Office 2000!Review Date: 1999-08-04

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Must Reads for Performance ManagementReview Date: 2008-05-19
These books are easy to read and make the technology very approachable. Additionally, the authors collaborated very closely with the development team so you know that the content you get is true to its original intent!
Couple this with the authors first hand's experience with the product and long time expertise in this space and you get two books, which are MUST reads for anyone who wants to get started with PerformancePoint Server and with Microsoft Business Intelligence.
A great book for PerformancePoint PlanningReview Date: 2008-04-14
I enjoyed both books(The Rational Guide To Planning with Microsoft Office PerformancePoint Server 2007 (Rational Guides),The Rational Guide To Monitoring and Analyzing with Microsoft Office PerformancePoint Server 2007 (Rational Guides)) for the following reasons:
They are clear and simple to understand
They highlight the most important techinical and functional considerations without being too high level
They are practical and not theoretical even though the first few chapters set the scene
You don't need to be a subject matter expert to understand them
They are short so you can read them very quickly
They are great books that will allow you to get up to speed very quickly on PerformancePoint Monitoring and Analytics as well as Planning.
"Rational Guide to Planning with MS Office PerformancePoint Server 2007" by Downs and BarclayReview Date: 2008-03-25
PART I - INTRODUCTION: The authors begin by introducing the roles that planning and budgeting processes have been intended to play in the business environment, describing how traditional business processes and technologies have inherently limited their real-world effectiveness in terms of the tasks effecting employee workflow, data accuracy, security, and ease of use, and then explaining how each of those tasks is optimized as planning and budgeting roles integrate into a business intelligence information framework. Armed with this high level perspective, readers are mostly prepared to learn how to actually accomplish this, albeit in ways unexpected by most traditional MS BI developers. Specifically, we will now be building automatically recurring write-back mechanisms so that planning, forecasting and budgetting workflows will write-back data to data marts and, by extension, cubes. We will also be incorporating more types of data sources, not as an unfortunate alternative to good ETL, but on a planned, best-case basis as performance management work-flows require. Lastly, we will be highly leveraging Analysis Services' unary operators and account dimensions.
Before jumping into the "how to do it" section, I caution readers, and especially experienced MS Analysis Services 2005 OLAP developers, that, in light of the new PM requirements just described, PPS Planning will have you building both relational and OLAP objects in ways that are ...let's just say "unique". You might not have done it exactly this way for a traditional UDM MOLAP cube. Although your careful exploration of these unique SQL Server objects is encouraged, I suggest that you delay at least some of it until after you well-understand what PPS Planning is accomplishing. Fortunately, PPS Planning automates the vast majority of those nuances, such that readers, whether developers or power-user analysts, can quickly get productive.
PART II - INSTALLATION AND CONFIGURATION: In addition installation, this section introduces readers to the Planning Administration Console (PAC), wherein PPS Planning applications, model sites, role-based security and data sources are initially configured, and introduces Planning Business Modeler (PBM), wherein most of the subsequent work is completed. Notably, applications created in PPS Planning are instantiated as SQL Server 2005 relational databases, and Planning Model Sites become Analysis Services 2005 OLAP databases with completely-built cubes. As a side-bar, readers are advised, beginning at this point in the text, to take care to document usernames, roles and passwords as entered in this section and to pay extra close attention throughout the book to always login to Planning Business Modeler or the Excel Add-In with the username specified in each specific exercise.
PART III - SOLUTION DESIGN AND IMPLEMENTATION: Here, we dive deeper. Explanations, followed by respective exercises, covering the creation of dimensions, member sets, business models, model subsites, model security are aptly covered. Although Chapter 9, "Integrating Business Data" -- which will be the least accessible for non-SQL-heads -- provides a balanced coverage of the complex topic so that readers can progress by (carefully) following the cookbook, SQL/ETL pro's will want to decide when (not if) to dive deeper into learn this (by starting with product help files) and learn exactly how it relates to traditional ETL, which it does not replace. Analysts -- prepare for initial bewilderment. Chapter 10, "Defining Business Rules", takes the complimentary approach, without losing stride with excessive business-side detail (and thus losing the interest of ETL-oriented readers), it move readers through the simple use of business model properties, rules and rule sets. Specifically, the configuration of these business rules are close to a culmination of everything learned so far in that, in text examples, they orchestrate the relationship of data "actuals" to "budgets" and "forecasts" within models and thereby govern how budget forecasts and "what-if" analyses are smoothly integrated into a performance dashboard and/or written back into the data mart and OLAP cube without jeopardizing the sacrosanct "actuals" data. Without a doubt, it feels like a very slick way to avoid ever having to say to your DBA, "Well, we've completed our what-if analyses and thanks for the added permissions, but ehhr... we can't seem to find the actual data anymore. But you backed it up, right?" Relax, `cause it won't happen here. Of note, this chapter very briefly introduces "PerformancePoint Expression Language" (PEL), which is an MDX (multi-dimensional expression) short-hand just for PPS Planning. Although additional PEL detail would have been interesting, it would also have slowed the overall pace of learning. Again, see product help files.
The book's last written topic, in Chapter 11, is "Using the PerformancePoint Add-in for Excel". It introduces readers to PPS Planning Forms (and by extension, read-only Reports ) that performance-management users will ultimately use to assign, contribute, review, edit and approve workflow tasks associated with budgeting, forecasting and "what-if" analyses. As before, the book provides an effective, self-contained introduction which showcases some of Excel 2007's new-found sophistication, but which readers will subsequently want to build upon. As elsewhere, it's essential reading and mercifully succinct (unlike this review, I'll admit).
FOUR BONUS CHAPTERS: Although not reviewed here, they are each substantial, virtually essential, and are respectively entitled "Implementing Process Management", "Consolidating Data with Associations", "Operational and Management Reporting", and "Closing the Performance Management Loop". Conveniently, and along with all required databases and code samples, they are available online at no charge.
PREPARATION: As with the authors' "Rational ...PPS M&A" book, the best way to deploy the entire platform to readers' PC's, for learning or light-development is to download the following from Microsoft: (A) Virtual PC 2007; and (B) BI-VPC V 5.1+, which includes tons of software, including PPS 2007, MOSS 2007, SQL Server 2005 Dev Edition. Lastly, I recommend 4 GB of RAM on the machine, and strongly discourage readers' from trying to use the BI-VPC with under 2GB RAM.
For all of the above reasons, this book is highly recommended!
Great for new and experienced developersReview Date: 2008-03-14
This book is great if you're new to PerformancePoint Server Planning or if you've been using it for awhile. I'm using it to study for the PPS exam to gain certification. My employer has tasked me with coming up with a PPS curriculum for other consultants to learn PPS. I'm incorporating this book and "The Rational Guide to Monitoring and Analyzing with Microsoft Office PerformancePoint Server 2007" into self study for my peers wanting to learn the software. Both books incorporate a step by step approach that aid in learning.
In summary, this book is jammed pack full of good tips for both new and experienced PPS developers and has a good price point. I highly recommend it.
Related Subjects: Document Imaging Enterprise Applications - ERP and ERM Accounting Document Management
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Freedman is a sure-footed guide who knows the territory. Time and again, he yanks up a hoary word or phrase and shows us its tangled roots.
Sometimes we find, clutching a root with a deathgrip, an advocate of the so-called "Precision School" of legal drafting. These lawyers and profs fear that awful chaos would result if lawyers quit using ancient Anglo/French/Latin phrases, in favor of words used by 21st Century Americans in everyday life. Chaos? Well gosh, people might have to *sue* if they can't agree what a word or phrase written in 21st Century English means. Uh-huh, thinks I: as if they aren't already suing by the thousands over the meaning of Roman-numeraled legal documents bristling with boilerplate clunkers such as "witnesseth," "hereinabove," "aforementioned," "covenant and agree," and "hereunto."
This book should be required reading for every law student, law professor, judge and lawyer in the United States. It encourages those among us who want to write clearly when drafting legal documents. I hope it will at least give pause for thought to our colleagues who never met a hundred-word clause in the passive voice, that they didn't like.