Tools Books
Related Subjects: WordNet Part-of-Speech Taggers
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Used price: $8.95

A must have reference for graphic designersReview Date: 2005-04-07

Used price: $62.27

What we have been expecting!!!Review Date: 2004-02-06
author gives a very good description of several techniques and
algorithms together with some theoretical background. This is
the book to have on your desk if you don't want to have a pile
of pappers and other books.

Used price: $74.19

Grinding TechnologyReview Date: 2000-08-26


A necessity for both the dental team and dental representative!Review Date: 2008-05-04

Used price: $6.37

Get the government grant you deserve!Review Date: 2006-12-25

Used price: $4.49

A complete compendium of what's availableReview Date: 2001-04-12
Prior to reading this book I depended on the internet and vendor literature to research appropriate tools to solve problems or make operations more efficient. Often I have a vague idea where to look, but no exact starting point. This book helps to do more focused searches that return accurate and meaningful results. Why do I still searches? Because some of the tools described are in a state of flux as are any product. Therefore, some of the information in the book may be obsolete, but the real value is that it points me in the right direction, and allows me to go to the vendor sites and get the most up-to-date information. The grouping of tools also allows me to extend my research into competitive comparisons. Equally important is this book also clearly explains the underlying technologies and how they can be employed and integrated into the help desk suite of tools. Another strong point is the author has grouped the tools into classes that fit a particular need, such as event management (under the heading of alerts and notification tools), call management software, etc. This is a great help.
The classes of tools were interesting and complete. I was happy to find asset management tools, and more than pleased to find tools for tier-2 and -3 support. These support layers are often ignored in more books that deal with any aspect of help desk operations, and the inclusion of them here was an expected bonus.
While the book focuses on tools and technologies, it also has some chapters that cover processes and space planning. This information is a bit out of synch with the general theme, but does provide a context for how the tools and technologies are used.
This book is invaluable to any consultant who deals with service delivery or help desk implementations because it is like a catalog of available tools and technologies that can be applied to many different aspects of help desk operations. It will also prove valuable to companies that are evaluating available technologies in preparation for launching a help desk operation, or are in the process of selecting tools or technologies with which to improve existing help desks.


Hack proofing Win2KServerReview Date: 2001-11-09

Used price: $9.70

Tips for QuiltersReview Date: 2008-07-17

Used price: $0.70

Hand Tools & TechniquesReview Date: 2004-06-17

Used price: $1.00

Core Collection for Nursing libraries.Review Date: 1998-01-04
Related Subjects: WordNet Part-of-Speech Taggers
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~printing processes
~digital prepress info and instruction
~typography and typesetting
~type face selector guide
~type size and weight comparison guide
~proofreaders marks
~movable proportion scale
~fraction to decimal conversion table
~digital imaging info
~many pages of color swatches on several paper types
~color management info
~binding and finishing info
~envelope sizes
~an all inclusive glossery to look up unfamiliar terms
Plus, this book comes with a line gauge and ruler that comes out for easy measuring.
Not only does this book provide info on everything listed above and then some, it also provides illustrations in each section to help give you a better understanding of what is being talked about.
So, if you are a graphic designer still in school or a professional who has been in the business for many years, I urge you to buy this excellent book. If nothing else, it is a great reference for all of the tasks that are performed in the industry. It is a great investment.