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Worforce Retention "Bible"Review Date: 2001-03-02
A helpful book on a critical areaReview Date: 2000-09-23
Wayne D. Ford, Ph.D., author of "The Recruiting and Retention Handbook" docwifford@msn.com
A Book to Study and USE!Review Date: 2002-05-12
Roger Herman, futurist and certified management consultant and speaker, provides an exceptional resource for any organization seeking to retain its best employees. Keep Good People is divided into three sections. The first effectively sets the stage by providing valuable insights into the competitive nature of the job market, the value of good employees, and what prompts employees to stay and leave an employer. The first section provides essential background that led to an essential, yet basic understanding of employer/employee relations regarding retention. Section two provides nearly 200 very specific and useful strategies. Each strategy is clearly defined and concisely explained. Herman does not stop with a somewhat overwhelming list of strategies, yet provides suggestions for implementation and an "eye to the future" in section three.
Keep Good People is an excellent resource for human resource professionals and managers seeking to prevent undesirable employee turnover as well for the organizations seeking to reduce turnover. Use this book as a guide to simply review current practices and development of strategic, and it will be well worth the investment of both time and money.
A great book!Review Date: 2000-04-11
Great Opportunity to Build Your Team!Review Date: 2001-01-03

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A Kids book reviewReview Date: 2004-10-28
Jesse Aarons has 4 sisters and he is the only boy. His 2 older sisters are very snobby and he has 2 younger sisters. Jesse does all the work and his older sisters have all the fun.
One day while he was running around the cow field he noticed a tomboy on the fence . They became best friends even though she won all the races at school and is the fastest .They made up an imaginary kingdom called Terabithia. One day Miss Edmunds his music teacher took him to Washington to look at a museum. When he got back home he was all the way into the kitchen before he realized that something was wrong. I would recommend this book to all ages just because someone is different doesn't mean that you can't be best friends.
This book is an awesome teaching tool.Review Date: 1999-05-29
This book was pretty much great.Review Date: 1999-06-17
Great GreatReview Date: 1999-05-06
This book was pretty much great.Review Date: 1999-06-17

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Vowel please CarolReview Date: 2001-08-09
Improve your current work situationReview Date: 2001-06-13
Buy this book and get out of jailReview Date: 2001-06-12
A Must Read Workplace Survival GuideReview Date: 2001-06-09
Mr. Whiteley Provides Another Great Tool!Review Date: 2001-08-30

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I use this as a text in my software metrics coursesReview Date: 2008-03-24
The Definitive Book On Metrics And Performance MeasurementReview Date: 2007-08-28
Best single book on managing engineersReview Date: 2007-04-09
Organizational Measurement is HardReview Date: 2007-07-25
For example, if we record the fact that 10 widgets are produced on machine A and we are comparing this against the 10 widget benchmark for bonuses, it is very likely that other perspectives like quality will suffer in the drive to make the 10 widget goal. Austin makes the point that the discovery that every time our overall performance is excellent we have produced 10 widgets does not imply that producing 10 widgets will guarantee excellent overall performance.
If we record the fact that 10 widgets are produced on machine A while only eight widgets are produced in the same time using competing technology on machine B, this is measurement for process improvement and can be very useful - provided it is limited in scope and used purely for the stated purpose.
If we record the fact that 10 widgets are produced on machine A and convey this information to the widget packaging department to ensure that enough widget cases are ready, this is measurement for process coordination, and is also potentially useful on its own.
The idea that the intent or goal of the measurement is of paramount importance is one important lesson from this book.
Austin does make some recommendations about developing effective performance measurement systems.
Understanding the costs involved with "perfect" measurements is part of the solution. Substituting a cheaper approximation for a key measurement is bound to cause problems - witness the measurement of nitrogen instead of protein in wheat gluten used in pet food. The incorrect justification for cheaper approaches is a thread surfaces in other areas - reusing financial figures as a proxy for management accounting leads to flawed descision-making emphasizing short term financial gain - reuse of software components leads to products that are hard to use.
One effective technique is using the end customer as the ultimate judge of quality and performance - the kind of approach described 10 years later in Fred Reichheld's The Ultimate Question: Driving Good Profits and True Growth
Does Management Work?Review Date: 2007-01-28
Robert Austin sorts it all out with a suprisingly simple model, and a strong does of honesty. Managers and workers -- participants in the serious game of work in organzations -- put aside illusions and read this book. And anyone who thought they were helping by designing a measurement program, pay attention too.
Measurement and management can work, but only if you know what you're doing.

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ExcellentReview Date: 2008-07-14
excellent Biblical theologyReview Date: 2008-05-10
InspiringReview Date: 2008-02-12
Dr Wright's 'Magnum Opus'Review Date: 2008-04-03
It should be noted that most books on Mission fail to provide an adequate O.T. basis for mission. David Bosch for example in his excellent book `Transforming Mission' gives us little if any. In this book however, Wright ( also a noted OT scholar as well as Missiologist) goes a long way to rectify this imbalance.
'The Mission of God' is not a light read but should be of great interest to all missionaries and Pastors as well as to theology and Bible students. Chris Wright has also designated that the royalties from this book will go to the to worthy charity Langham Literature.
John Goldingay, the author of Old Testament Theology, and professor of Old Testament, Fuller Theological Seminary writes of it:
"This marvelous book is all I hoped and expected, and more. . . .We are so fortunate to have the mature fruit of a lifetime's reflection on the missional nature of the Bible by this outstanding teacher, scholar and missionary theologian."
If you want an outstanding book on Mission which will be around for years to come: This is it!
He's Got the PictureReview Date: 2008-03-10

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A gem on gemsReview Date: 2008-02-16
BeautifulReview Date: 2001-09-30
Great Balance of Text & PhotosReview Date: 2005-12-28
And did I say the photos are just wonderful? Enjoy!
Superlative Photography & Informative TextReview Date: 2001-08-30
Stunning photography; an amazing collectionReview Date: 2004-05-05
The full-color photography is really stunning, and brings a rich assortment of gems to glorious life. Some of the historic pieces pictured are the blue Hope Diamond, the diamond Napoleon Necklace, the Hooker Emerald, and more. Also shown are a colorful collection of "fancy" diamonds, a rare red diamond, the 858-carat uncut Gachala Emerald, the delightful "pink tutu" (a band of dainty rose quartz crystals on a large smoky quartz crystal), a dazzling group of fire opals, a lapis lazuli carving from Afghanistan, and more.
I appreciate how the book celebrates gemstones at various stages: uncut, cut, and set in artfully crafted pieces of jewelry. Many different types of gemstones--aquamarine, garnet, spinel, chrysoberyl, turquoise, etc.--are covered. Features such as a scanning electron microscope photo of the inner structure of an opal give the reader a deeper understanding of the science behind gems. From start to finish, this book is a marvelous feast for both the eyes and the brain.

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Action Learning for Executive DevelopmentReview Date: 2004-03-13
Impressing the power of "action learning"Review Date: 2004-04-14
Uncover Leaders Who Develop SolutionsReview Date: 2004-07-27
Marquardt, a professor of HRD and Program Direction of Overseas Programs at The George Washington University, is an expert in action learning. His process has six components.
1. A problem - It must be significant and urgent.
2. A group - The ideal group has between 4 and 8 diverse members.
3. Questions - Initially, team members are restricted to questions. This reflective inquiry period develops a thorough understanding of the problem.
4. Action - The group is authorized to implement their solution.
5. Learning - A commitment to the process is as important as the solution.
6. A coach - Someone is needed to keep the group focused.
A key step is "action." Learning is meaningful only if some type of action is taken. Action generally involves four steps:
1. Understand and Redefine the Problem. This is often the most important step.
2. Articulate a Goal.
3. Develop and Test Strategies.
4. Take Action and Reflect on the Results.
Marquardt includes a 12 step plan to introduce action learning to your organization. Properly implemented, it will accomplish three goals for your organization:
1. It will provide solutions to problems.
2. Develop leaders.
3. Build a problem-solving culture.
Insightful!Review Date: 2004-06-03
How to accelerate a critically important processReview Date: 2006-11-23
It is desirable but not imperative to have read Michael Marquardt's earlier work, Action Learning in Action, before reading this one. He defines action learning as "both a process and a powerful program that involves a small group of people solving real problems while at the same time focusing on what they are learning and how their learning can benefit each group member and the organization as a whole." The benefits of action learning include shared learning through all levels and areas of an organization, greater self-awareness and self-confidence for all involved because of their new insights and feedback interaction, improvement of their ability to ask better questions and to be more reflective, and improved communication and collaboration enterprise-wide.
How do task forces and quality circles differ from action learning groups? First, [they] tend to focus on the specific problem of task to be addressed rather than on identifying the organization wide, environmental, systemic elements in which the problem resides, and which also be affected if lasting change is to take place...Second, [task forces and quality circles] generally do not have the power or the expectation of taking action...Third [they] are charged with addressing a problem or improving a product or procedure; any learning that occurs is incidental." Marquardt suggests that action learning programs are built around six interactive components: a problem, the group, the questioning and reflection process, the commitment to taking action, the commitment to learning, and the facilitator. It is important to add, a "commitment to action" includes both identifying a given problem's causes and correcting it, and, then ensuring that the problem does occur again.
In this volume, Marquardt develops in much greater depth many of the core concepts introduced in his earlier book, Action Learning in Action, but focuses much greater attention on how to solve problems and build leaders in real time with next-generation tools and techniques to make action learning successful each and every time, in any organization. Those who have not read his earlier book will appreciate his review of the six critical components: the problem; group diversity (e.g. cross-functional teams); action strategies; individual, team, and organizational learning; the all-important involvement of a well-trained action learning coach; and step-by-step procedures for introducing, implementing, and sustaining action learning. In turn, many of those who have read the earlier book will also appreciate his review of the six critical components, both as a reminder and as a framework within which Marquardt refines his core concepts as well as introducing entirely new material such as the 20 best-practice examples of action learning in action. He also inserts a number of reader-friendly devices such as eight Tables and dozens of checklists which summarize key points in each of the eight chapters. These devices facilitate and accelerate review later, whenever needed to clarify the nature and extent of a reader's own specific problem or opportunity.
Of greatest interest to me is what Marquardt has to say about how to prepare for and then introduce, implement, and then sustain an effective action learning program. He suggests and then carefully explains each of twelve steps (which are listed in Table 7 on page 162) which comprise a cohesive, comprehensive, and cost-effective process which - with appropriate modifications, of course - can guide and inform initiatives undertaken by almost any organization, whatever its size or nature may be. Marquardt's extensive real-world experience with all manner of organizations probably explains why his approach is so pragmatic. He well realizes the barriers to be overcome, hence the importance of the various checklists he provides such as those for top management support, what should be addressed during a preparations assessment workshop, the selection of action learning projects, and measuring the impact of action learning initiatives in the given organization.
Those who share my high regard for this brilliant book are urged to check out Marquardt's subsequent work, Leading with Questions, in which he explains in even greater depth how leaders find the right solutions by knowing which questions to ask. He insists, and I wholly agree, that effective leadership of action learning programs must be provided at all levels and in all areas of operation but that such programs cannot succeed without the full support and sustained commitment of senior-management.


The Payroll BIbleReview Date: 2003-08-16
The Payroll BibleReview Date: 2002-06-10
Don't Leave Home without it!!!!Review Date: 2004-01-09
Michael O'Toole's book has saved my day on many days!!!
The Premier Guide to PayrollReview Date: 2003-02-04
The Payroll BibleReview Date: 2002-06-10

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RITUAL AS RESOURCEReview Date: 2006-06-11
A reservoir worth tapping.Review Date: 2006-06-06
Picucci's work connects the collective consciousness of both old and new generations through the powerful practice of ritual. Performing rituals is the bridge that connects us all, helping us to navigate the transitions of life more smoothly. With conscious intention, we need to name the rituals we already practice, add more to the menu, and hold them in high esteem. Read this work to find inner cauldrons boiling over with positive resource energy, and creative suggestions for structure to contain that energy through the vessel of ritual. Dr. Tom Kane (Philadelphia)
A RESOURCE FOR LIVINGReview Date: 2006-05-31
Gifts from a Survivor Review Date: 2006-05-09
Because I can see the value of what the book has to offer, not just to those with a spiritual orientation but to others, I would have liked a presentation that assumed less about what the reader would accept with minimal evidence. However, I would encourage open-minded readers to explore its pages. Picucci has provided enough gifts that most readers will find plenty to gather.
Creating Rituals for Your Own LifeReview Date: 2006-05-10
The true richness of the book comes through most clearly in the author's discussion of how to create your own "rituals" for healing, health and personal power. Rituals are consciously crafted sets of actions incorporated directly into one's daily life - from the delightfully simple "shower and health" rituals to deeply moving rituals to cope with life threatening illness and death. Dr. Picucci shares his own life experiences in an intensely personal way, helping the reader understand how energy and resources can help a person face virtually any life challenge. Using this book as a guide, I have created my own rituals that now are essential and deeply satisfying parts of my daily life. Readers will find this book a wonderful source for creating their own rituals, to make their own lives richer and more spiritually fulfilling.

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Pacific Northwest Salmon History BookReview Date: 2003-12-02
Peter MorrisonReview Date: 2005-09-11
Great readReview Date: 2005-08-02
Save the salmon and usReview Date: 2000-12-24
A captivating, human, informed bookReview Date: 2001-01-16
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Find out the top 5 real reasons why people leave their jobs (and it isn't for more money!).
This book is invaluable and a 'must have' for everyone responsible for recruiting, hiring, and hanging on to, good people!